Love RRVH! Recently changed to this hospital after not being satisfied with where we were bringing our pets and am so glad a friend referred us! The staff is friendly and knowledgeable and the facility is immaculate. They have great hours and are very accommodating when you are trying to schedule appointments. Our puppy had a urinary problem and Dr. Tracie was very thorough and spent time listening and discussing options and coming up with a plan. You can tell by the interactions that Dr. Tracie and the staff love animals and really care about them. It puts my mind at ease and I have absolute confidence that my puppy is getting the best care and is in expert hands. Read Less

If you need a vet, for any animal, I HIGHLY recommend River Road Vet Hospital. I found them thru my mom who used them for her bird. They truly are in business for their love of animals. I drive from out of state to see them. I wouldn't bring my dog anywhere else. Top of the line treatment & staff bar none & I have used many vets thru the years. Read Less

Great service, friendly staff, knowledgeable and personable doctors, I can't think of anything else I would ask for in a vet. The prices are reasonable compared to other veterinary services my dog has had around the country; expected visit costs are disclosed upfront, which was unexpected, other places my dog has been resulted in a surprise at checkout. Read Less

Every time I take my very terrified dog to River Road I appreciate how gentle and kind they are with her. And they take the fact that she always poops or pees in the lobby in stride. It's very well run. We've never been kept waiting or rushed through. I also like how they check in after appointments to see how my dog is doing. Basically, I can't think of one negative aspect of this place. Read Less

We've taken our two dogs and cat here for years. They are the best vet hospital in the area, though not the least expensive. If your pets are your children, this is the place to go. The only place better is Angell Memorial in Boston Read Less

We have brought our cats to River Road with Dr. (George) Fountas caring for them since about 2010 when we relocated to the area.  One of our cats, who we sadly lost this year, had numerous medical issues over the years and needed to go quite often.  He was ALWAYS treated with love and kindness by the staff at River Road.  Knowing that they cared for him so much made things much easier, for ourselves and for him.  Our surviving cat is NOT the easiest to deal with during vet visits, but the staff are always understanding and take great care of him despite his - less than charming - behavior.  We have always been presented with different options for treatment and have never been pushed toward anything.  Dr. Fountas is very understanding and patient with explaining options and treatment plans and has always honored our choices 100%.  I've found their pricing to be in line with other vets we have worked with...I think the bottom line is medical care is costly in general. The facility is always pristine, with a neat little store that has all sorts of goodies that our cats have loved over the years.  It's quite a feat to keep a place looking that nice with pets of all kinds coming and going.Moral of the story: we would 100% recommend River Road Vet to anyone seeking great care for their pets.  Two thumbs up. Read Less

You can tell that everyone here cares about every animal that walks through the door. When we moved back to MA/NH, we wanted to find a vet that was small, close-knit, and caring. We knew this was the place the second we walked through the door. I would recommend them to anyone! Read Less

I have been bringing my dogs to Dr Fountas for years. The hospital is clean and the staff very friendly, knowledgeable and helpful. You can tell they love what they do and they are very good at it. They answer all my questions  and my dogs love the treats. You always know that you are in good hands Read Less

We cannot thank river rd vet enough for how well they took care of our dog today. He awoke in the middle of the night with a severe nose bleed and from the minute I walked in the hospital to when we were able to pick him hours later, everyone was so calm and attentive to his needs. Thanks river rd for taking such great care of Duncan! Read Less

Pros: Nice nurses and doctors, clean, modern. Cons: Seem to order tests not absolutely needed, approach toward treatment seemed focused more on expensive courses of action, odd approach to billing, overly long wait to see doctors. Read Less

As always, River Road NEVER disappoints. We brought our boy Conway in last night for a check up and updates on a couple of shots. It is always an amazing experience from the moment you walk in until you walk out the door. These are caring and talented people who seem to genuinely love what they do, which for pet owners is the most comforting thing ever! Thanks again everyone at River Road for treating Conway like he was your own dog. Read Less

The Drs are River Road truly care about their practice and the animals they treat and not just the cashflow of the practice. Before our dog was even an active patient here, Dr. George stayed late one night after closing when my dog was injured and our existing vet couldn't fit us into their schedule that night. After calling around they were the only ones that were willing to see us in a moment's notice. He gave us amazing care and was incredibly compassionate. We have been going to River Road ever since. Read Less

The Drs are River Road truly care about their practice and the animals they treat and not just the cashflow of the practice. Before our dog was even an active patient here, Dr. George stayed late one night after closing when my dog was injured and our existing vet couldn't fit us into their schedule that night. After calling around they were the only ones that were willing to see us in a moment's notice. He gave us amazing care and was incredibly compassionate. We have been going to River Road ever since. Read Less

I thought I would never be able to take my dog to the vet .. until now! Completely life changing. They are so kind and understanding! They were so accomadating to deal with my dog's anxiety as well as mine. So impressed! Read Less

Dr. George's care and knowledge has given my kitty all of her 9 Lives with me after kidney disease diagnosis for more than 3.5 years. I appreciate every single day I've had with her and know Dr. George and River Road Vet staff has given me each and every day. Thank you! Read Less

Wonderful, caring doctor and nurse! Dr George saw our cat for a UTI within an hour of calling office. So glad we chose River Road animal hospital, on recommendation of a neighbor. Will be returning for sure.Read Less

My beloved golden-doodle had a mass on side that we very worried about. Tracie and her team took such good care of my dog while providing expert advice and professional support along the way. My dog is in great shape now and I can't thank Tracie and her team enough. In addition, they were mindful of the costs and made sure to be upfront and transparent before doing anything. The bottom line is that the staff at the River Road Veterinary Hospital is so caring, professional and respectful. I could not recommend them highly enough!Read Less

Just Ok. We've actually just switched to another vet in Andover.This office is clean and modern, but my lukewarm feelings start with the front desk staff who find it impossible to crack a smile or be polite, starting with calling them on the phone to make an appointment. I also felt I routinely had to wait to be seen - when showing up early for an appointment, I'd often be seen 20-30 minutes after the appointment was made. Overall it just feels short staffed.I always felt like they were trying to upcharge/overcharge me for everything, or not give a thorough enough exam so I'd have to return for another visit. I have a Golden Retriever (they can be prone to skin infections due to their double coat) and they gave me some antiseptic wash for a hot spot which didn't help and instead had to return for an additional visit for an antibiotic. When spay incontinence later developed (not related to the hot spot), they wanted to test for a urinary tract infection, do blood work, all before putting her on the medication - meanwhile she had every single classic symptom of spay incontinence right off the bat, and I should have just asked to not do the tests and proceed to the medication. Our new vet charges less than half for the same incontinence medication and didn't bat an eye when we asked for it (not requiring all the tests).Overall this vet would probably be fine for more routine wellness check ups but as soon as it turns into more expensive territory, I feel they pounce on the opportunity. Read Less

Good care but something always felt a bit uncomfortable for me. Switched to a new vet closer to my home and received quite a bit of push back from the vet. While good care, little things like billing questions, ordering meds from outside sources, seemed to rub them them the wrong way. Read Less

I have been bringing my two cats here since I moved to Andover over four years ago. Dr. Tracie is terrific and she or one of her assistants always call a day or two after a sick appointment to see how the patient is doing. They are always available for same-day sick appointments and they are very understanding about one of my cats who is an absolute terror at the vet. They seem to love my other cat though, and who wouldn't? He is always so sweet, even at the vet, and they take very good care of both my kitties. Read Less

I have been bringing my two cats here since I moved to Andover over four years ago. Dr. Tracie is terrific and she or one of her assistants always call a day or two after a sick appointment to see how the patient is doing. They are always available for same-day sick appointments and they are very understanding about one of my cats who is an absolute terror at the vet. They seem to love my other cat though, and who wouldn't? He is always so sweet, even at the vet, and they take very good care of both my kitties. Read Less

My dog has been a patient of RRVH for five years, after switching from a larger hospital where my dog saw different doctors each time. My confidence in the level of care provided by Dr George and Dr Tracie Fountas is as high as it gets! Both Drs are knowledgable, competent, and patient (both with myself and my dog!). I also love the care the nurses provide; they are thoughtful and sweet with my dog. We've experienced a lot of things with RRVH: spays, a couple dentals, physical exams, and a stay in the hospital with chocolate toxicity. I am always confident that my dog is receiving the highest standard of care. I currently live over an hour away (near Worcester) but continue to bring my dog here! Read Less

I've been bringing my dogs to RRVH since they first opened. The level of care that goes into each visit and each patient is amazing. My boys have been there for routine checkups and everything ranging from allergy issues to minor surgeries. On each occasion, they are professional, thorough and genuinely concerned that my pups are receiving the best quality of care. The staff have also been helpful. My schedule makes it difficult to plan things in advance, but the reception staff will be patient and call when appointments are available. After each visit, we always receive a follow up call to see how the boys are doing. If there are any questions, the staff are able to help see the issue through to my satisfaction. This is the small touch that you won't receive anywhere else. The best things I can say about RRVH is that I have confidence that my boys will receive the BEST quality and care. Vet visits are never fun, but peace of mind is so important when you know you're getting the best treatment for your pet. Read Less

Going to the vet is never fun but if you have to go, I highly recommend this veterinary hospital. The place is immaculate, the staff is genuine and friendly and it's never chaotic in there. My 2 year old Bernese Mountain Dog is always in good hands when she is there. The prices are a bit high compared to other vets in the area but to keep my pup safe and happy, I'd rather pay the extra money. Read Less

I have a puggle named Gus and a bichon poodle mix named Wally. We see Dr. George Fountas at River Road Veterinary Hospital. The Dr. and the staff are all really friendly and informative. They are professional and I feel confident in knowing that my dogs are getting the best care.I have had to bring them in for an ear infection, tic bite testing, rash, fatty deposit biopsy, an infected bug bite and regular shots and check ups. Each time my dogs are treated, I leave with a care plan and medication (if needed), and all gets healed. Oh, and they follow up with you! Yes they cost a little more than other vets, but you get what you pay for. There are no surprises, they go over everything with you before so you know what is happening and how much it costs. I feel good about supporting a family own and operated local business. Read Less

In terms of service and the knowledge of the staff, this would definitely be a 5 star review. Everyone is very nice and they all seem to want the best for my dog. That being said, it seems a little like I walk into a sales office each time I go. They are always trying to perform an extra test or treatment, or if all else fails, overpriced dog food. Services also seem to be overpriced at least compared to what I am used to. For example, a recent trip for just annual vaccinations resulted in a bill of over $200. For now I will continue being a customer the as I trust them, but will continue to look for a better alternative. Read Less

River Road Vet is fantastic. It's a very clean facility and the staff are all warm and welcoming. They have gone out of their way to help me when I am in need, and are gentle and kind to both of my dogs. I highly recommend them. Read Less

Woof!  I was out of town (in Andover) and needed to get my beloved  - and sick - pup in to see a vet.  I found River Road while doing a Google search, and arrived just before they opened.  As a "walk-in", they were able to see me as soon as two dogs scheduled for surgery that day were admitted, so it was really just a 20 minute wait, which was nothing (and just enough time to fill out paperwork and look at the nice little shop with cool toys).   It's a great place, very nice people, and looks like it was built fairly recently?  Also very convenient as it is right off of Route 93.  Thank you Dr. Fountas, Erika and Linda!!!!! Read Less