VCA City Cats Hospital
Arlington, Massachusetts
Reviews
Bonny D.
13 Apr 2018
REPORT
I've taken Miss Cheyenne from Siam here, since I met her and needed a vet. I've been very happy with the care she has received. I have rare health problems and I can vouch for the fact that my cat ...
I've taken Miss Cheyenne from Siam here, since I met her and needed a vet. I've been very happy with the care she has received. I have rare health problems and I can vouch for the fact that my cat receives better and more conscientious primary care here than I do. The staff really does understand cats--including those who are just plain pissed off that they have to get medical care. They really do understand ferals, too.
I am grateful for Dr Palmer, for she gave me the tools needed to solve the fact that I had a very itchy cat. In evaluating my itchy cat, she discussed all the possibilities and, together came up with a plan. I put my cat on a food allergy / elimination diet and we discovered that my cat is allergic to fish, chicken and possibly duck (we're not completely sure about this one, for she had an allergic reaction that coincided with a heartworm preventative). My cat hates beef. My cat can eat lamb, rabbit, pork or venison. If this didn't work, we agreed that I would take her to see a dermatologist at Tufts. Diet matters, for my cat has diabetes in remission. Simply put, I no longer have an itchy cat. Dr Palmer knows Dr Lisa Pierson, a renowned feline diabetes and nutrition expert who revolutionized the treatment of feline diabetes. So if you have a diabetic cat (even one in remission) this is the vet for you.
Vet care is not cheap and there are cheaper practices around (but they're generally not cat only practices). However, there are ways to make quality vet care affordable. This practice offers a monthly membership plan, that covers pretty much all of your cat's routine medical care (except for heartworm preventative). If you like this practice, buy the membership and save.
Shannon Kelley
30 Mar 2018
REPORT
This was the most pleasant vet experience of my life.
Cristy WC
6 Mar 2018
REPORT
Extremely unhappy with my experience with this animal hospital. I brought my cats in for an annual check up, hoping to evaluate them for solutions to excessive yeowling. The vet pulled a bait and swit...
Extremely unhappy with my experience with this animal hospital. I brought my cats in for an annual check up, hoping to evaluate them for solutions to excessive yeowling. The vet pulled a bait and switch, pushing a full panel of lab work and failing to address my concerns. Given this was our first visit and all lab work had previously been done with another vet, I feel they took advantage of the situation, costing us close to $1000 in unnecessary care.
Avoid VCA. So many better vets out there who actually will work with pet owners to make sure quality care is given without pushing to empty one’s wallet.
Nour Ziyadeh
23 Jan 2018
REPORT
Great staff and service. Just sucks with parking on the street and feeding the meter.
Katheleen Williams
20 Oct 2017
REPORT
I have taken my cat to Dr. Palmer for well over a year and she has treated my cat lovingly and with great care. My problem with her (and many other vets (professional people these days) is that it's ...
I have taken my cat to Dr. Palmer for well over a year and she has treated my cat lovingly and with great care. My problem with her (and many other vets (professional people these days) is that it's all about the money. I love my cat dearly and will do anything I can to take care of her. Unfortunately, this cat has had a difficult medical problem and I have had to buy many meds for her, which is hard for me on my limited budget. After all this, I wanted to say that in spite of how good this clinic is, I felt that in the past month I have been blackmailed more than once by Dr. Palmer holding my cat's medication because it's been over a year since I have seen her and Rebecca is worried about losing her license. Not only that, but recently I paid for a 60 ML bottle of medication for my cat that came to me in a bottle that was broken and the company offered to send me another at no cost once they got a script. I paid full price for the 60 ML but Dr. Palmer, who refused to refill my cat's medications decided that in refilling this broken bottle she decreased the dose from 60 to 30 ML, which I thought was pretty ratty! I will not take my cat there again after this last appointment!
Ksenia Mack
5 Aug 2017
REPORT
Just took my cat there for the first time. I loved Doctor Joseph Cosman, and the vet techs. So warm and caring to both me and my cat. She wasn't given unnecessary treatments or tests. I highly recomm...
Just took my cat there for the first time. I loved Doctor Joseph Cosman, and the vet techs. So warm and caring to both me and my cat. She wasn't given unnecessary treatments or tests. I highly recommend this cat hospital.
Maija Alksnitis
23 Feb 2017
REPORT
I trust them with my cat, and they are kind to humans as well.
Amilyn DeCarteret
15 Dec 2016
REPORT
The staff at VCA City Cats are incredibly friendly, accommodating, and helpful. Dr. Palmer is incredible. She patiently listened to all of my concerns and gave me great feedback and several possible o...
The staff at VCA City Cats are incredibly friendly, accommodating, and helpful. Dr. Palmer is incredible. She patiently listened to all of my concerns and gave me great feedback and several possible options. Dr. Palmer took her time to examine Atlas and explain everything clearly. Atlas was calm for the entire appointment and enjoyed being showered with treats and attention. I left feeling comfortable with my choices, better educated, and relieved knowing that my cats are receiving great care from great people. I will be back with Atlas and his big sister Winry for all of their needs in the future.
Amy Travis
7 Sep 2016
REPORT
I love this place! Dr. Leavey has given my cats absolutely wonderful care. They'll answer questions by phone, advise you on options, and are always, always kind. I've lived with numerous cats over the...
I love this place! Dr. Leavey has given my cats absolutely wonderful care. They'll answer questions by phone, advise you on options, and are always, always kind. I've lived with numerous cats over the years, and wouldn't take them anywhere else.
David Kelley
9 Jul 2016
REPORT
They saw me right at my appointment time and made me feel like my cat was appreciated.
Maryellen Madaio
30 Mar 2016
REPORT
Dr. Leavey is the best vet I have ever worked with. I can't praise her more highly. She's good for my cats and always kind and respectful to me, which I truly appreciate.
Green Heating
2 Mar 2016
REPORT
Wish i took other peoples advice - been bringing my 2 cats there for 4 years now because its local and conveniant and the staff there has always been pleasant.. But everytime i go for their shots its ...
Wish i took other peoples advice - been bringing my 2 cats there for 4 years now because its local and conveniant and the staff there has always been pleasant.. But everytime i go for their shots its always an upsell for bloodwork and saying somethings wrong with the younger one because shes skinny and needs like $600 of bloodwork. Always declined because i got 2 kids and a mortgage and money is tight, but they still make you feel like your not doing enough... Older cat got sick a couple times and it cost me close to $1500 -- This time my wife brought the older (10yrs) in because of loss of appetite and lethargic, right away needs $500 bloodwork and 2k in dental because of abcess and teeth issues. I decide to get a second opinion, because hey thats a lot of money, so i bring him to another place on referals from other people, and sure enough vet says no abcess, teeth are fine, little gum disease but normal for 10yr old cat, issue of not eating has nothing to do with mouth--- (really?)
Tatyana Leader
18 Feb 2016
REPORT
Overpriced and terrible care. Dr. Kathleen Leavey charged $ 271 for a visit and medication. Nothing was help. I tried to call several times, but she didn't answer me and never return my calls. She w...
Overpriced and terrible care. Dr. Kathleen Leavey charged $ 271 for a visit and medication. Nothing was help. I tried to call several times, but she didn't answer me and never return my calls. She wants a money only. Stay away from this "care" in VCA City cats hospital in Arlington.
The fact is, I got more information, better and professional treatment and more respect from a local clinic called Merwin Memorial Free Clinic in Cambridge. You should definitely take your pet there and donate while you're at it.
Cassandra Munson
18 Dec 2015
REPORT
Dr. Leavey gave us her cell # for us to call whenever we needed for our ailing cat. I doubt other doctors would do that.
Katie F
9 Jul 2014
REPORT
Been taking my kitty to VCA since I moved to Arlington almost two years ago. Things are pricey, I suppose, but my cat is 20.5 years old and still going strong. Their care has be completely worth it....
Been taking my kitty to VCA since I moved to Arlington almost two years ago. Things are pricey, I suppose, but my cat is 20.5 years old and still going strong. Their care has be completely worth it. They always call promptly with lab results, they always explain their options and the benefits and drawbacks. Every time I've called with some concern or worry, one of the veterinary doctors calls me back to discuss the issue the same day. When I first moved to Massachusetts from California, I was worried about taking my 19year old cat along... but in reality, I truly feel that bringing her VCA City Cats has been one of the best choices I've made for her.
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Book an Appointment
Online booking unavailable
Please call
(781) 641-3673
665 Massachusetts Avenue
Arlington Massachusetts 02476
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
08:00AM-16:00PM
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
VCA City Cats Hospital
Arlington, Massachusetts
665 Massachusetts Avenue
Arlington Massachusetts 02476
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-17:00PM
Saturday
08:00AM-16:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Bonny D.
13 Apr 2018
I've taken Miss Cheyenne from Siam here, since I met her and needed a vet. I've been very happy with the care she has received. I have rare health problems and I can vouch for the fact that my cat ...
I've taken Miss Cheyenne from Siam here, since I met her and needed a vet. I've been very happy with the care she has received. I have rare health problems and I can vouch for the fact that my cat receives better and more conscientious primary care here than I do. The staff really does understand cats--including those who are just plain pissed off that they have to get medical care. They really do understand ferals, too.
I am grateful for Dr Palmer, for she gave me the tools needed to solve the fact that I had a very itchy cat. In evaluating my itchy cat, she discussed all the possibilities and, together came up with a plan. I put my cat on a food allergy / elimination diet and we discovered that my cat is allergic to fish, chicken and possibly duck (we're not completely sure about this one, for she had an allergic reaction that coincided with a heartworm preventative). My cat hates beef. My cat can eat lamb, rabbit, pork or venison. If this didn't work, we agreed that I would take her to see a dermatologist at Tufts. Diet matters, for my cat has diabetes in remission. Simply put, I no longer have an itchy cat. Dr Palmer knows Dr Lisa Pierson, a renowned feline diabetes and nutrition expert who revolutionized the treatment of feline diabetes. So if you have a diabetic cat (even one in remission) this is the vet for you.
Vet care is not cheap and there are cheaper practices around (but they're generally not cat only practices). However, there are ways to make quality vet care affordable. This practice offers a monthly membership plan, that covers pretty much all of your cat's routine medical care (except for heartworm preventative). If you like this practice, buy the membership and save.
Shannon Kelley
30 Mar 2018
This was the most pleasant vet experience of my life.
Cristy WC
6 Mar 2018
Extremely unhappy with my experience with this animal hospital. I brought my cats in for an annual check up, hoping to evaluate them for solutions to excessive yeowling. The vet pulled a bait and swit...
Extremely unhappy with my experience with this animal hospital. I brought my cats in for an annual check up, hoping to evaluate them for solutions to excessive yeowling. The vet pulled a bait and switch, pushing a full panel of lab work and failing to address my concerns. Given this was our first visit and all lab work had previously been done with another vet, I feel they took advantage of the situation, costing us close to $1000 in unnecessary care.
Avoid VCA. So many better vets out there who actually will work with pet owners to make sure quality care is given without pushing to empty one’s wallet.
Nour Ziyadeh
23 Jan 2018
Great staff and service. Just sucks with parking on the street and feeding the meter.
Katheleen Williams
20 Oct 2017
I have taken my cat to Dr. Palmer for well over a year and she has treated my cat lovingly and with great care. My problem with her (and many other vets (professional people these days) is that it's ...
I have taken my cat to Dr. Palmer for well over a year and she has treated my cat lovingly and with great care. My problem with her (and many other vets (professional people these days) is that it's all about the money. I love my cat dearly and will do anything I can to take care of her. Unfortunately, this cat has had a difficult medical problem and I have had to buy many meds for her, which is hard for me on my limited budget. After all this, I wanted to say that in spite of how good this clinic is, I felt that in the past month I have been blackmailed more than once by Dr. Palmer holding my cat's medication because it's been over a year since I have seen her and Rebecca is worried about losing her license. Not only that, but recently I paid for a 60 ML bottle of medication for my cat that came to me in a bottle that was broken and the company offered to send me another at no cost once they got a script. I paid full price for the 60 ML but Dr. Palmer, who refused to refill my cat's medications decided that in refilling this broken bottle she decreased the dose from 60 to 30 ML, which I thought was pretty ratty! I will not take my cat there again after this last appointment!
Ksenia Mack
5 Aug 2017
Just took my cat there for the first time. I loved Doctor Joseph Cosman, and the vet techs. So warm and caring to both me and my cat. She wasn't given unnecessary treatments or tests. I highly recomm...
Just took my cat there for the first time. I loved Doctor Joseph Cosman, and the vet techs. So warm and caring to both me and my cat. She wasn't given unnecessary treatments or tests. I highly recommend this cat hospital.
Maija Alksnitis
23 Feb 2017
I trust them with my cat, and they are kind to humans as well.
Amilyn DeCarteret
15 Dec 2016
The staff at VCA City Cats are incredibly friendly, accommodating, and helpful. Dr. Palmer is incredible. She patiently listened to all of my concerns and gave me great feedback and several possible o...
The staff at VCA City Cats are incredibly friendly, accommodating, and helpful. Dr. Palmer is incredible. She patiently listened to all of my concerns and gave me great feedback and several possible options. Dr. Palmer took her time to examine Atlas and explain everything clearly. Atlas was calm for the entire appointment and enjoyed being showered with treats and attention. I left feeling comfortable with my choices, better educated, and relieved knowing that my cats are receiving great care from great people. I will be back with Atlas and his big sister Winry for all of their needs in the future.
Amy Travis
7 Sep 2016
I love this place! Dr. Leavey has given my cats absolutely wonderful care. They'll answer questions by phone, advise you on options, and are always, always kind. I've lived with numerous cats over the...
I love this place! Dr. Leavey has given my cats absolutely wonderful care. They'll answer questions by phone, advise you on options, and are always, always kind. I've lived with numerous cats over the years, and wouldn't take them anywhere else.
David Kelley
9 Jul 2016
They saw me right at my appointment time and made me feel like my cat was appreciated.
Maryellen Madaio
30 Mar 2016
Dr. Leavey is the best vet I have ever worked with. I can't praise her more highly. She's good for my cats and always kind and respectful to me, which I truly appreciate.
Green Heating
2 Mar 2016
Wish i took other peoples advice - been bringing my 2 cats there for 4 years now because its local and conveniant and the staff there has always been pleasant.. But everytime i go for their shots its ...
Wish i took other peoples advice - been bringing my 2 cats there for 4 years now because its local and conveniant and the staff there has always been pleasant.. But everytime i go for their shots its always an upsell for bloodwork and saying somethings wrong with the younger one because shes skinny and needs like $600 of bloodwork. Always declined because i got 2 kids and a mortgage and money is tight, but they still make you feel like your not doing enough... Older cat got sick a couple times and it cost me close to $1500 -- This time my wife brought the older (10yrs) in because of loss of appetite and lethargic, right away needs $500 bloodwork and 2k in dental because of abcess and teeth issues. I decide to get a second opinion, because hey thats a lot of money, so i bring him to another place on referals from other people, and sure enough vet says no abcess, teeth are fine, little gum disease but normal for 10yr old cat, issue of not eating has nothing to do with mouth--- (really?)
Tatyana Leader
18 Feb 2016
Overpriced and terrible care. Dr. Kathleen Leavey charged $ 271 for a visit and medication. Nothing was help. I tried to call several times, but she didn't answer me and never return my calls. She w...
Overpriced and terrible care. Dr. Kathleen Leavey charged $ 271 for a visit and medication. Nothing was help. I tried to call several times, but she didn't answer me and never return my calls. She wants a money only. Stay away from this "care" in VCA City cats hospital in Arlington.
The fact is, I got more information, better and professional treatment and more respect from a local clinic called Merwin Memorial Free Clinic in Cambridge. You should definitely take your pet there and donate while you're at it.
Cassandra Munson
18 Dec 2015
Dr. Leavey gave us her cell # for us to call whenever we needed for our ailing cat. I doubt other doctors would do that.
Katie F
9 Jul 2014
Been taking my kitty to VCA since I moved to Arlington almost two years ago. Things are pricey, I suppose, but my cat is 20.5 years old and still going strong. Their care has be completely worth it....
Been taking my kitty to VCA since I moved to Arlington almost two years ago. Things are pricey, I suppose, but my cat is 20.5 years old and still going strong. Their care has be completely worth it. They always call promptly with lab results, they always explain their options and the benefits and drawbacks. Every time I've called with some concern or worry, one of the veterinary doctors calls me back to discuss the issue the same day. When I first moved to Massachusetts from California, I was worried about taking my 19year old cat along... but in reality, I truly feel that bringing her VCA City Cats has been one of the best choices I've made for her.
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