I'm not one to usually do reviews however I was very surprised with how they deal with feedbacks - I got a call to remind me to bring my dog back, so proceed to tell the person that I didn't want to go back because I think they are too expensive. With an attitude the person on the phone told me " if I like to take my pet to a corporate, then that's fine" her words. I didn't tell her where I went, she rudely assumed that. I took my pet to another private office where they charged me half of the price to fix my dog. They were very caring and polite. I understand they have to make the calls but can you put someone with experience on the phone ? I felt humiliated and treated like dirt ! I take my dog to a very nice place and expend whatever it takes, but in my opinion their price were kinda of ridiculous, so I went somewhere else. They want to charge me $50 for a eye cream that "not sure will work" latter I found the eye cream for $10 at Walgreens!  Sorry but I didn't have a good experience. Also the day I was there a woman doctor treated one of the staff very poorly. Maybe it was a bad day, which is understandable but don't call me with attitude... I hate doing reviews like this ! Read Less

I have been using the services of the Family Pet hospital now for almost 12 years,ever  since I adopted my then puppy, Olivia. We had a few visits that first year, as this little Olivia was a  very active and nosy puppy, swallowing open staples, licking a puddle causing intestinal illness  and having a reaction to the kennel cough shot that caused a lump that needed surgery. (this was before kennel cough came in liquid form). Olivia now is a very healthy, almost 12 yr old dog who is seen by Dr.Valas. I find her to be very thorough and will spend as much time as needed to explain any test or answer any questions that I may have. She is very gentle and relates to my nervous dog so well, that the visits go calmly. Before Dr Valas expanded her practice to include 2 groomers, I always had one of the vet techs trim Olivia's nails, as her then groomer couldn't keep Olivia calm enough to get it done and Olivia is only 13 lbs.The staff, both techs and desk, are both friendly and professional. I can email a quick question and get a response back that day from Dr Valas ,or if I call, I hear from her later that day. Family Pet Hospital  is a nationally certified hospital , which sets a pretty high bar for standards.One day I had what I thought might be an emergency and they had me bring Olivia up immediately, gave her fluids and kept her under observation for a few hours. So I highly recommend this hospital as I trust them with my dog Olivia.P.S.I also love that the heart worm and tick medications ,along with Olivia's anxiety meds, can now be ordered on line through a site connected to her practice. Delivered to my door ,yes! Read Less

not sure what has changed but this place is a complete f**k show!long story short this place lost our dog's urine sample and instead of owning up to it simply focused on putting blame on us claiming that we "refused the urine test" even though we not only paid for it but they confirmed that we did, were provided a sterile urine container, which we dropped of day after the visit. after several calls (they never call you back when they say they will look into it) they tell us to bring some more urine for testing in any container we have around. we mostly dealt with vicky who is very argumentative and unprofessional. Read Less

Never again. Dropped both of our dogs off for grooming this morning. Used their services many times before. This time no one called to let us know that the dogs were ready. After we called they said to come by now. My wife picked up our dogs and when she was on her way home, she noticed one was leaking his paw non stop. When she finally got home I realized his nail was trimmed so short it was bleeding and hurting him. Called them back and they said that accidents happen occasionally and he will be fine. We never gave them a permission to trim their nails in the first place. If they would have let us know that this happened and an honest heads up or an apology would have been real nice. Will look for another place to take our babies. Read Less

We moved to the area and chose this vet based on good reviews. Yet our experience has not been positive. The front desk staff  are disorganized, low, and inept. On one occasion I brought my dog in for routine vaccines and had indicated a scratch on her that I had cleaned. Dr. Duckett said he wanted to take her in the back to get a better look at it and clean it out. When he returned my dog had a huge spot on her back shaved and 2 huge staples. I was shocked that he had not first discussed this course of action prior to doing this as it was completely out of line and not needed.I may not be a vet but know the difference between a small scratch and something needing staples!They encouraged me to get heartworm and flea/tick meds through them and when I said I would they did not have the meds in stock, said they would call when it was in and never did. It took a week to get in despite them saying it would be in the next day. Therefore the next time I ordered online through another agency and had to continuously ask them to return info. to online pharmacy. My husband called to schedule appointment w/ groomer and when he took our dog in the tech. came out and said they would need to sedate and put our lovable dog under to trim her nails. My husband said this was unreasonable and she has never had a problem in the past. They responded that he should have booked with the groomer, which he responded he did. The receptionist said that but booked him with a vet tech. (whom still should have been capable). He left w/out service. They have multiple ads, free coupons, etc everywhere trying to get business and now I know why. As they cannot rely on word of mouth due to such poor service! Read Less

This place is awesome. Very knowledgeable, kind, and its just an all around good atmosphere. Dr. Lencewicz is so nice and really good with my bun. They're accommodating and really nice to everyone who walks in. The set up is really nice too. Great place to go, they really care about your pets. Read Less

We started bringing our two cats to Ashland Family Pet Hospital a few years ago after we adopted them. We chose this practice based on the good reviews. At first, it definitely lived up to the reviews. Our cats saw Dr. Bodkin, whom we adored. She left. Next, our cats saw Dr. Warner who was thorough, compassionate, and knowledgeable. She also left the practice. Next, our cats shifted to Dr. Duckett. We also found him to be a thorough and good vet. Our issue is with the declining customer service. Our one cat is on a year-round prescription for skin allergies. We went for the refill and were given the wrong size. Called to correct it. The receptionist was clear that we "wouldn't get anything for free." It became a whole fiasco. Finally we were told they'd prepare the difference of the prescription and we could pick that up. Then we were told they couldn't do that afterall. That's fine. I get that there are limitations on breaking up prescriptions. I don't get the need to be rude and unhelpful. My husband went to pick the meds up (we agreed to pay for the amount we'd erroneously been given and then get the right amount). In the meantime, we noticed the meds we'd been given were 4 years old and nearly expired. Our cat didn't react to them well so we brought it up. Dr. Valas refused to come out to talk with us. Vicki, the receptionist said the dr. would call later. My husband left disappointed but expecting a call. Later, Vicki called me. Dr. Valas still couldn't be bothered to discuss our concerns about the meds directly with us. Neither in person or on the phone. I let Vicki know we were extremely disappointed and her response was, "sorry." We had purchased a year-long wellness plan for our cat with allergies and while disappointed, had hoped to ride out the year and see if anything improved. That all changed today. We called to say our cat had fallen ill and we'd like an appointment ASAP. The receptionist said all the vets were busy, sorry. We asked for a referral to an e.r. clinic and were told any of them are good. Not even a "we've had clients use X in the past, please keep us updated on your cat!" I have never experienced such unprofessional care from a vet. I would not recommend this practice. It is too bad, something has clearly changed here and not for the better. The way we have been treated is unacceptable and we will gladly take our business elsewhere. Read Less

We started bringing our two cats to Ashland Family Pet Hospital a few years ago after we adopted them. We chose this practice based on the good reviews. At first, it definitely lived up to the reviews. Our cats saw Dr. Bodkin, whom we adored. She left. Next, our cats saw Dr. Warner who was thorough, compassionate, and knowledgeable. She also left the practice. Next, our cats shifted to Dr. Duckett. We also found him to be a thorough and good vet. Our issue is with the declining customer service. Our one cat is on a year-round prescription for skin allergies. We went for the refill and were given the wrong size. Called to correct it. The receptionist was clear that we "wouldn't get anything for free." It became a whole fiasco. Finally we were told they'd prepare the difference of the prescription and we could pick that up. Then we were told they couldn't do that afterall. That's fine. I get that there are limitations on breaking up prescriptions. I don't get the need to be rude and unhelpful. My husband went to pick the meds up (we agreed to pay for the amount we'd erroneously been given and then get the right amount). In the meantime, we noticed the meds we'd been given were 4 years old and nearly expired. Our cat didn't react to them well so we brought it up. Dr. Valas refused to come out to talk with us. Vicki, the receptionist said the dr. would call later. My husband left disappointed but expecting a call. Later, Vicki called me. Dr. Valas still couldn't be bothered to discuss our concerns about the meds directly with us. Neither in person or on the phone. I let Vicki know we were extremely disappointed and her response was, "sorry."We had purchased a year-long wellness plan for our cat with allergies and while disappointed, had hoped to ride out the year and see if anything improved. That all changed today. We called to say our cat had fallen ill and we'd like an appointment ASAP. The receptionist said all the vets were busy, sorry. We asked for a referral to an e.r. clinic and were told any of them are good. Not even a "we've had clients use X in the past, please keep us updated on your cat!"I have never experienced such unprofessional care from a vet. I would not recommend this practice. It is too bad, something has clearly changed here and not for the better. The way we have been treated is unacceptable and we will gladly take our business elsewhere. Read Less

The least compassionate, most judgemental lot of "caretakers" you could possibly find. It's all about making a buck. Dr. Valas is at best crude and uncaring. Do yourself a favor and go elsewhere if you care at all about your family pets. Read Less

The least compassionate, most judgemental lot of "caretakers" you could possibly find. It's all about making a buck. Dr. Valas is at best crude and uncaring. Do yourself a favor and go elsewhere if you care at all about your family pets. Read Less

I have no words to describe how wonderful, caring, compassionate and amazing they are. Dr. Duckett took such great care on the final days of my cat, he often called to know how she was doing and so on, unfortunately my cat passed away and when I arrived at the hospital Dr. Duckett received my cat and I, he was so respectful and professional, he is wonderful Knowledgeable man, they took care of arrangements with respect. Thank you for treat my cat and myself with respect. Read Less

Boston really has the worst veterinary care in America; I am comparing this to Chicago,Los Angeles, Salt lake City, Baltimore, and Atlanta as well as a number of smaller towns (Kalamazoo, MI, Urbana IL) all places I have had to seek veterinary care in.But the Family Pet Hospital is the only place I have been to in Massachusetts that proves that statement wrong.  Just to compare, I took my dog, Gussie to the Angell Pet Hospital in Jamaica Plain a couple of years ago.  They suffered an elevated level of what I find to be the M.O. of all veterinary care in this ultimately elitist state, namely "what kind of  person ARE you to be concerned with MONEY?".  At which point they hand you a bill for thousands of dollars.  There is a little bit of that at family pet hospital but it is not their usual way of conducting business.  They really do understand how attached we Americans are to our dogs and cats, and they do put that first in all of the conversations.  But they also pay attention to the life circumstances of the people whose pets they are caring for.  For example, yesterday I had to bring my overweight senior citizen dog Gussie, to Family Pet because in a move clearly indicative of encroaching Doggie Alzheimers he jumped the last three or four steps from my deck to chase a deer at 12:30AM.  And tore something in his right hind leg.  We don't know yet what that will turn out to be.  But until they can diagnose it more specifically in 2 weeks, he is on bedrest.  And deremaxx, which is doggie ibuprofen.  And gabapentin.  Before I could get his Deremaxx prescription renewed, Gussie had to have his liver enzymes evaluated to make sure he is tolerating doggie ibuprofen well enough.  Dr. Fleming (she is new, but AWESOME!!!! and Dr. Duckett is also an incredible gem!  Dr. Valas, whose practice this is, is also wonderful but less warm and fuzzy and more business like.) did that bloodwork herself on-site because it is cheaper and she knows I am poor.  I didn't even have to ask her.  This is what I am talking about.  In an economy in which 58% of all households are surviving on minimum wage jobs, in an economy in which health insurance is offered through work for fewer than 50% of all households, in a part of the country in which the average worker spends 10% of his take home wages on commuting costs, it is just refreshing to encounter veterinarians who do not assume you have the sensibilities of a wealthy widow, pampering her poodle.  The care is top notch.  Dr. Valas does a cool-laser treatment and autonomic nervous system treatment known as VOM.  I swear I thought it was voodoo at best, or a scam at worst when I first got there.  But the Angell hospital treatment had been done a year before and the beneficial effects for gussie's shoulder (he is a retired muscular dystrophy dog, who handled heavy automated wheelchairs as a companion animal to a man with Becker's muscular dystrophy) had dissipated.  That treatment (not actual surgery though anesthesia was involved) cost $1100.  Dr. Valas' VOM treatment achieved superior results and cost only a fraction of that.  No anesthesia.  Totally non-invasive.  And boy, does it ever work!  No voodoo!  Gussie no longer limped, and this improvement has not dissipated.  Am planning to have the other should done as soon as I can afford it. So.  Do not go to the other places in the Boston area for veterinary care!!!! On the rare occasions when I have found myself needing emergency veterinary care, I called the 2 veterinary ERs available in the Boston metropolitan area.  They deal with you in one of 2 ways.  1) you are not even connected to a human on the phone until you provide a credit card to bill questions to.  They charge $65 for each question over the phone (this was the veterinary emergency room in Natick MA).  Not kidding.  2) you pay $165 to walk through the door and provide $1000 via credit card for diagnostic tests (Tufts in Walpole).  All creatures great and small?  Not in New England, that is for sure.Family Pet Hospital does not dole out free veterinary care, but they DO help you figure out what to do within the limits of humane medical treatment and your life circumstances.  They do this kindly and without judgement.  It is the best place I have found for veterinary care.  Certainly in Massachusetts, and quite possibly ever! Read Less

When my 14 year old cat suddenly became quite ill (shivering, vomiting, and very uncomfortable), I called Family Pet Hospital, and even though he hadn't been there for over 10 years, they said to bring him in. Dr. Duckett examined him, and he had such a nice way about him that he calmed my very nervous cat down. When the exam didn't show anything obvious, he went over options, but I knew he needed x-rays, which showed a blood clot. Dr. Duckett has since clearly explained what needs to be done now and in the future. I highly recommend Dr. Duckett, and this practice, as they are all very kind and professional! Read Less

Before Family pet expanded there business it was truly a family absolutely loved going there. After there expansion it was like going into a business not a family. They hired a new male vet that was VERY difficult to work with. The techs are all very nice, helpful and extremely happy to see Thor, 5 Stars for them ! Also it took several phone calls over several weeks to get them to send the bills to our insurance company. We asked that they send them all together at the same but of course they sent then apparently when ever they felt like it in drips and drabs. Wish things would go back to the way they where. Read Less

Soon after I adopted my then 7 year old Choc. Lab, I noticed something wasn't right with him. I went to Dr. Valas because TFPH was right around the corner from my home. After 1 year of steroids and immunosuppression he is doing fine. I must admit there were a few times I didn't think he was going to make it. Unfortunately I moved to New Hampshire and now I have a new Dentist, new Primary Care Physician, new Opthomologist but I make the 5 hour round trip drive to see Dr. Valas. Read Less

I've been going to the Family Pet for several years receiving veterinary care for a multitude of animals - 6 hamsters, 2 gerbils, and a 1 dog to date. I can't say enough about the vets, front desk, vet techs, & beautiful facility here - all-around FANTASTIC! 1) If you have a small animal in need of treatment, YOU NEED TO SEE DR. VALAS! SHE IS AMAZING - incredibly knowledgeable, compassionate, kind, loving & sincere. She understands that even though rodents are small in size, they can be big in heart. She treated my hamsters & gerbils for respiratory infections, wart removal, cancerous tumors, even stroke - all with exceptional diagnosis & care. 2) My dog Sid gets the best treatment from all the staff & vets with great canine & human bedside manner. Dr. Duckett was also very responsive to questions I had regarding flea & tick treatment. Sid LOVES boarding & doggy daycare here too with very personal care & updates. 3) CONCLUSION: Like Sid, who always runs into the doors in anticipation of doggy playtime & loving care, run don't walk to the Family Pet where everyone treats you & your pets like Family. THANK YOU EVERYONE! Shout out to my Sid bud Savonha (sorry if I misspelled)! Read Less

Dr. Duckett is what's up. Just from the symptoms I gave him about my cat he thought it was FIP, when the bloodwork came back, that's exactly what it was. And from the symptoms I gave him about my dog, he thought it was Cushings, when the bloodwork came back, that is exactly what it was. He figures out what's wrong and fixes it, quick style. He follows up within 24 hours, explains everything thoroughly, does not try to upsell, which is great because that's annoying as hell.  But best of all (after taking such great care of my animals, even my atrocious dog that needs to be muzzled) he doesn't try to f*ck you out of all of your money like pretty much every other vet does. SEE DR. DUCKETT, he's the s*it. Read Less

Dr. Duckett is what's up. Just from the symptoms I gave him about my cat he thought it was FIP, when the bloodwork came back, that's exactly what it was. And from the symptoms I gave him about my dog, he thought it was Cushings, when the bloodwork came back, that is exactly what it was. He figures out what's wrong and fixes it, quick style. He follows up within 24 hours, explains everything thoroughly, does not try to upsell, which is great because that's annoying as hell.  But best of all (after taking such great care of my animals, even my atrocious dog that needs to be muzzled) he doesn't try to f*ck you out of all of your money like pretty much every other vet does. SEE DR. DUCKETT, he's the s*it. Read Less

I had been using another local vet hospital for 20 years. My dog Bella suffered terribly from chronic ear problems with little help from the vet. I met Dr. Valas' husband walking at the state park and he said 'you should call her' - so grateful for that day!! On our very first trip to the family pet hospital, Dr. Valas identified a strain of bacteria that did not respond to typical antibiotics. She treated Bella and for the remaining 3 years of her life had NO ear problems!! I wish I'd known about them sooner to save her unnecessary suffering. When she became sick with cancer, they offered the best possible care and were so kind and compassionate when it came to her final days. The team there is phenomenal. They are so on top of everything related to your pets needs. For 4.5 yrs they have treated my mini dachshund and are thrilled to see him when he arrives! Our newest member, Ginger, was adopted a year ago. On her first well check visit, Dr. Warner suggested a blood draw. Dr D called me in to suggest some additional testing and they found her to be heartworm positive. He was so helpful and literally saved her life ~ the treatment was long, arduous and costly but the whole team worked to make it happen! I now have a very healthy, happy and much loved coonhound! I would never go elsewhere!!! Although they have grown in size by leaps and bounds, almost everyone greets and treats you like family. They are so very warm and personable. I would recommend them to anyone!! Thank you for all that you do Family Pet HospitalRead Less

We have been going to Family Pet ever since we moved outside of Boston. I love that the facilities are super clean and that the staff and vets are warm and caring. They also treated my pitbulls so kindly. I know some people don't like pits but this hospital was so friendly towards them. One of my pitbulls tore her MCL and instead of doing invasive TPLO surgery, the vet asked us if we are willing to try out laser treatment and VOM (it's kind of like chiropractor treatment for dogs) since my pet's MCL wasn't completely torn. I would say the treatments improved her condition by 95%. Her leg doesn't seem to bother her anymore and she can now walk on it. Before the treatment, she was a tripod but now she can run around and she limps only when the weather is too cold or if she had been sleeping on her bad leg for a long time. Opting for the laser and VOM helped us save thousands of dollars. They did warn us that it won't be 100% as surgery but at least it is less invasive and not as costly. Even with surgery, you still aren't guaranteed 100% success. I also like that they have pet plans that come with free visits and immunization. The pet plans also include a discount on meds and emergency visits. I never bother to buy pet insurance since I just opt for their pet plans and they have different packages depending on your dog's age. I also like that they will call you to follow up on your pet's condition after a sickness appointment. It shows that they really care. I highly recommend them.P.S. They also have pet boarding but I think they only take smaller pets. I have two 75 pound pups so I haven't tried their boarding services. However, I think that's a cool option to have your vet be the one to watch your fur baby while you're away. Read Less

I brought our little Leah (who at the time was a House Rabbit Network foster bunny) to Family Pet Hospital for her spay because I knew she would get the very best possible care in Dr. Warner's hands. I've known Dr. Warner for many years, and there is no veterinarian I trust more with my animal family. But what I was also very pleased to find, since this was my first visit as a patient, was the friendly professionalism of the rest of the staff. Family Pet Hospital is clearly a first-class veterinary practice in a suburban location! Read Less

We've been bringing our Golden Doodle puppy to Family Pet Hospital since we got her. Not only does she get top notch veterinary care here, but we were also taking her at least once a week to the doggie day car which is great - until she outgrew the size limit :-(. The staff is great and the doctors take the time to answer any questions you have. Plus the facility is recently renovated and very nice. They even have separate entrances for dogs and cats. Read Less

We have been using the Family Pet Hospital for the past 19 years and are loyal clients. They have been absolutely amazing in all aspects with our dogs and cats. Besides their excellent medical knowledge, they are also respectful, caring and compassionate - especially in those difficult decision times for our little companions. I couldn't recommend them more!! Read Less

What! A Salon too!! How cool, this warm, friendly, furry place has everything! Thank you Dr. Valas for caring for Shadow, Toben, Dusty, Pete, Sarah, to name just a few of our family who have received wonderful care from a broken toe to daily diet needs. See you soon! Read Less

The Family Pet Hospital is the greatest hospital. I've had to become familiar with all of the doctors due to the different pets we have. When our Guinea pig and min-pin had surgery on the same day both were fully attended to by multiple doctors and staff. I knew they were in great hands. Everyone from the staff at the desk to Dr. Valas herself, have always made all of feel like a part of their family! They have gotten us through the roughest parts of our lives, the death of a beloved pet, to brand new beginnings, welcoming new members to our family. Thank you for always being there for us! Read Less

Love this place! The doctors and staff are wonderful and caring, they don't rush through anything and explain it all as they go along. They have lots of great programs and respond to voice mail and email very rapidly, and far more thoroughly than I would expect. Highly recommended! Read Less

Our first visit to Family Pet was last fall for a dental consult. We saw Dr. Bodkin. She confirmed another vet's recommendation for cleaning and extraction, provided an estimate (range) for the service and was able to offer an appointment within the week. The estimate was considerable lower than from the other practice. The procedure went well and the followup from F.P. H. was excellent-phones call updates before the cat came home as well as next day, and the office visit the following week. we recently used the groomer service for nail trims-again, easy to schedule and reasonably priced. I recommended F.P.H. to a neighbor, who was also pleased with the care her kitties received. All staff are friendly and professional. Happy I found them! Read Less

This morning I went to Family Pet Hospital and after leaving I am still so impressed with how  friendly, professional, and well-informed the veterinarians and staff were. I had to go in with my pet hedgehog, Talula, to take a look at a small mass that was in her mouth. I saw Dr. Warner, who was very patient trying to take a look at the problem and informed me about all of the possible ailments. I also noticed that the front desk staff always greeted the people that came in and acknowledged the pets by their name right away. They actually seemed to have a genuine interest in animals and were nothing short of enthusiastic/kind. Overall, I was so impressed with how professional and inviting this place was and the interest everyone took in Talula's welfare. In the future I wouldn't hesitate coming back, and I would definitely recommend the Family Pet Hospital to anyone that needs to bring their pets in (especially exotic pets). Read Less

Family Pet has provided care to three of our dogs. The entire staff is excellent, professional and very knowledgeable. The new expanded facility is fantastic as well. Dr. Valas has done a terrific job of growing this practice without turning it into an impersonal factory where your pet is just a number. The staff knows the patients and truly cares about them. When we had to put down our 14 year old dachshund, we were treated with so much respect and dignity. I had never experienced anything like it before. They are also always on the leading edge of what is new in treatments and care. The new grooming service is also outstanding!! Read Less

We always get great care from the team!They just opened an attached day care/boarding facility and we are impressed with that as well. In fact, when I drop my dog off, they do a quick check to make sure she has no fleas, injuries, or any outstanding issues - that goes above and beyond any experience I have had at other day cares in the area and helps contribute to the very positive experience we always have! Read Less

Best place ever. They are all so helpful and kind to my animals. Love dr. bodkin! She is always so calm and loving to all of my Four-legged children. They also have wonderful yearly plans that saves lots of $. Love them! Read Less

I love when I go in and the folks at the desk remember who we are. I switched over from a big practice where I just felt like a number even though the care was good. I never feel rushed and know that if I have any questions or concerns they will always take my call or even call me back after hours if I have a need. Read Less

I've referred the family pet hospital and Doctor Cris multiple times and heard nothing but great things.   One consistent piece of feedback that I regularly hear back is that customers feel that they take a personal interest in their pets as though they are their own. Keep up the great work! Read Less

I have been taking my cats to Dr. Valas for the past 16 years.  I believe I was one of Dr. Valas' first clients when she opened up the Family Pet Hospital in Ashland.  I had just moved to the area and happily found this wonderful and caring veterinarian within minutes of my home.  Dr. Valas is a very compassionate and empathetic vet...in other words, every wonderful quality you would want in someone you entrust to take care of your pets.  I would highly recommend Dr. Valas and her wonderful team to anyone.  I feel that she has always delivered the very best treatment to all of my "babies"...from Rusty, Emma, Fred & Jamie to my current felines: Reggie, Tommy & Stewie!Lesley M Read Less

Disclaimer:   Dr. Valas is a dear friend of mine and we have known each other for years.  That being said, when it comes to my fur-babies, I don't care WHO you are...my babies deserve the best care and so family and friends play no role in where I take them to.  My elderly dog Max and my two young cats Puma and Boots have been under her care for over two years and are doing great.  Max is a 14 y.o. Pekingese and while he faces some senior issues (breed-inherent eye issues and arthritis in his hips) he is in good health.  FPH's pricing for animal care is reasonable and they are sensitive to owners like myself who want to give  pets long, healthy lives but also have other, more pressing, financial concerns (such as my human family members). Years ago I had to put down my cat Khadija.  Dr. Valas and her staff were so gentle and kind it made the experience bearable.  When choosing a doctor for your animal loved one, understand that the Dr's experience and honesty must come first, though with FPH you will receive, in addition, loving care. Read Less

I have been a client of The Family Pet Hospital for more than 15 years. Dr. Valas and her entire office staff are knowlegable and compassionate, all true animal lovers. I first went there with my puppy in 1979 and with their great care and wonderful advice, I was able to have almost 15 happy, healthy years with my Lab, and at the end of her journey, everyone in the office was so supportive, and even cried with us when we said ""good-bye"" to her. Now I am taking my new crazy Lab puppy there and getting the same wonderful care and advice as before :) I wouldn't think of going anywhere else for my pet care. Read Less

I have had dogs and cats for over 50 years, and even worked in an animal hospital for 5 years. I wish I had known The Family Pet years earlier, for I have experienced nothing but superb and genuine care. The word ""Family"" is perfect to describe the amazing care they share. Not only just for your pets, but yourself as well. Dr. Valas amazes me on how quickly she can find the underlying cause of the cause of an illness, and knows exactly what to do to remedy. Some times there is no cure, but allows your pet and you savor the last moments with true compassion. Her staff is equally as genuine and compassionate sharing outstanding service with a smile. Some of the above and beyond services are 24/7 emergency and the use of laser for surgery and other procedures, which allows far less trauma, bleeding and faster recovery. There are larger facilities with more staff, but my experience has not been as intimate or as genuine in care as you receive at The Family Pet Hospital! Read Less

The Dr's and staff at Family Pet Hospital were by our side through illnesses, and passing of our precious girls. Dr Valas and her team have so much compassion, not only For pet/children, but for their families as well! When we adopted our two boys, we knew The Family Pet Hospital would be the place to care for them :-) We can't imagine bringing our fuzzy friends any where else! FAMILY PET HOSPITAL IS THE BEST!!! Read Less

We have been taking our pets to Family Pet Hospital for 11 years now and can't say strongly enough how great they are. We had 2 cats that lived long & healthy lives thanks to this hospital. When we had to make the terrible decision to put a cat to sleep, Dr. Valas & staff could not have been more helpful and kind. We're now on our second generation of pets, and they will definitely continue to be patients of Family Pet! Read Less

I brought my huskie Max to be checked out and keeping it simple...Just fabulous!! Obviously not only highly qualified people on all levels but individuals who truely care. I highly recommend!! Thank you so much and a big woof from Max! :) Read Less

Highly competent and compassionate veterinarians, assistants, technicians and front office staff! Some evening and weekend hours make it very convenient. Emergency number available for after-hours, though thankfully I've never had to use it. I highly recommend! Read Less

Great doctor working in a top notch hospital with all the latest equipment, laser surgery, ultrasound, modern diagnostic equipment.... They offer special wellness plans and have a true community feel for their practice. If you care for your animal, you should bring him or her to the Family Pet Hospital. Read Less