I have been taking my pup Franklin to the BVC for over four years.  I have cycled through at least two vets in that time and currently have Doctor Breda who is wonderful.  The vets before her were wonderful too. In my four years I have never had a bad experience, found any of the office workers to be rude or felt the advice given was not accurate.  Franklin is always treated like a king, given tons and tons of love and treats as he gets his treatments.  Additionally, this is the least expensive option in Boston by far and helps support a wonderful pet adoption community.  Thanks BVC! Read Less

Vet was super friendly and took the time to answer all our questions. She was very gentle with our cat. Front desk staff were wonderful and accommodating. Just a very positive vibes from this place. We will definitely be back in the future. Read Less

My cat gets her yearly checkups here and has gingivitis, and this year they recommended a dental cleaning. I was super nervous since this requires anesthesia, but my questions were answered at every point along the way and they keep you in the loop. It gives me comfort knowing my kitty's teeth are now clean and that she was well taken care of. Read Less

The best veterinary clinic there is. They treat animals and their owners with a lot of care and attention. They are very easy to talk to and responsive to questions. I would highly recommend for all of your pets needs Read Less

I feel strongly that everyone at Boston Veterinary Care cared about my pet and me. Came in and only spent a few minutes in the waiting room, my cat was extremely calm throughout and did not feel rushed. All good. Read Less

I first started using Boston Veterinary Care in June, 2017, on recommendation of my Northeastern Univ. professor who takes his dog there, and after I adopted a senior rescue dog from a Long Island NY rescue league.  In the intervening months, both Patches and myself love the staff at BVC who are very caring, attentive and highly professional.  BVC is an outstanding facility and I love their mission of any profits supporting their affiliate rescue mission.  Patches has had some on-going issues due to her age, and we have made several visits, and she always goes in the door and out the door with her tail wagging.  I highly recommend BVC and take note of the very few negative views as being more of a nature of you cannot please everybody 100% of the time. Read Less

I cannot believe this place has 5 stars after my experience here. It's probably because any client with a concern gets kicked out the door. Please read my full review to understand full scope.I took my dog here for a simple ear infection last year- all went well. I will say their support staff is very friendly and great with the animals, except for their main vet. Others say first exam was free and I, of course, was charged. Dog got better- great.This year, our dog stayed with a friend and had ticks on her when we came back from vacation. Her eye was not blinking, ear was not moving, half of her face was paralyzed. Very lethargic. Brought her in on a Saturday and tried explaining to the vet the symptoms I saw since I work from home and am with my dog every day. She proceeded to tell me it was allergies and ignored my concerns. I have allergies... it doesn't cause facial paralysis. I felt I knew more than the vet after 10 minutes of googling than her entire career.When they called with blood work, I recited to the 2nd vet (Shophet-Ratner- who is AMAZING by the way but only there one day a week) my concerns and she had me bring my dog back in on Monday since they are closed Sunday. I had a wonderful visit with her and she was very attentive to my concerns and provided me a lot of answers and options.When it came time to pay, they charged me for a second visit. I was not given price breakdown prior to being charged and when I asked, I was told my card was already being charged and only the lead doc can reverse it. I would have never agreed to a second visit fee as I feel issues brought up COULD HAVE been resolved in one visit, had their vet listened to me and done a thorough job. Despite this, I decided I wanted to talk to Dr. Breda about my concerns.We played phone tag for over a week before I actually got to speak to her. I planned on expressing my concern for her one vet not being thorough causing me to have to come back on their NEXT BUSINESS DAY for the exact same symptoms/concerns, have them admit it was looked over on the first visit/a mistake and unfair for me to get charged again, get a refund on the second visit, and we all move on on our way. Boy, was I wrong.At first, a voicemail from Dr. Breda told me her "hands were tied" when it came to refunds, which is BS since all charges can be reversed. Ironically, when I left a message saying I would bring it up with my credit card company I was issued a refund. I was also told veterinary care is a "multi-step process and sometimes we don't get all the answers in one visit"- Okay... fine.. but the same symptoms on two separate visits on consecutive business days? That seems like a scam to get people to come in twice in order to charge them. I was clearly IGNORED by the first vet of what my concerns were, which was the only reason for the second visit. Not new symptoms, not anything getting worse, but strictly to have someone listen to me. That should not be my responsibility, financial or otherwise. Once we finally spoke, Dr. Breda seemed to take her vet's side as opposed to mine without even hearing the whole story or how everything unfolded. She was closed off to me trying to provide them constructive feedback so clients do not feel ignored or taken advantage of. Her response? That she would send me my dog's records and I should go to another vet. Let's go back to the beginning- I just wanted a refund for the second visit since it could have been avoided had they done their job properly. I was trying to solve an issue and continue to see Dr. Shophet moving forward. Instead, I was TOLD TO LEAVE.If their answer to client issues is to kick them out the door and avoid ANY issues that arise, they are not the organization for me. If you take your pet there (most likely 2-3 times since they don't listen to your concerns fully), open your wallet and express no concerns about your experience, yes- this place is fine. But I expected my concern to be appreciated and resolved, but instead I was told to go to another vet.I would NOT recommend this to anyone who has their pet's health as their first priority. Dr. Shophet is amazing and request to see her as the other vet is less knowledgable than a 10 minute Google search. HIGHLY disappointing experience. Read Less

Absolutely the BEST!!  The doctors are excellent!!  Their vet techs and office staff are just as wonderful!! I love the fact that they remember my pet(s) and greet them when they arrive!! Not only will your fur baby receive excellent medical care but you will feel like they genuinely care about your pet. I always feel absolutely safe with their medical diagnosis and care my pets receive there!!  Thank You!! Read Less

BVC did not disappoint! I decided to give them a try after reading all the great reviews and I couldn't be any happier with my decision. They have a "free first visit for new clients" if you show them the promo flier, which is great! I'm a first time pet owner and was super nervous for Nala's, my kitten, checkup last month. I was seen by Dr. Shophet-Ratner and she was great. She was very attentive and thorough with Nala. She answered all of my questions and gave me advice on some things to look for as Nala grows up. She even gave me specific websites and hotlines to use in case I had any other questions. The vet techs and front desk people were super nice and inviting! That helped ease the nerves tremendously. I wasn't sure how much each visit was going to cost me but the front desk person gave me a few information packets as well as a pricing sheet which is super helpful. Nala came back for a second checkup three weeks later to get a follow up shot and the vet and Dr. Shophet-Ratner handled her just fine! Dr. SR remembered Nala and saw how much longer and bigger she got (1 measley pound more lol). What's great about this location is that there is FREE parking! Thats super helpful especially with the location being right in Boston - south end. I'm so glad I picked BVC and will continue to go to them! Keep up the great work and attitude! Thank you for all that you do for our furry family members :) Read Less

We just switched to Boston Veterinary Care and were so happy with our first appointment! The vet and technician were so friendly, really took their time reviewing everything and answering all of our questions. Most importantly, they don't pressure you into any meds/prescriptions and their prices for everything is so reasonable. They keep true to their online promos (first exam free!) and even the info packets they gave us were so much more helpful. We did our puppy's first exam at another clinic nearby (hint hint- around the corner, across the Street, VERY similar name) and felt so rushed because we were probably the last appointment. The staff just didn't seem very sincere. And prices there were crazy high- like 25-30% higher. And they said first exam was free but it wasn't when we got there...After a disheartening first appointment, I'm so happy we made the switch to Boston Vet Care! Read Less

All of the reviews made this an easy choice when I needed to find a vet, and I have not been disappointed! Not only are our visits quick and thorough, but I've also never had an issue getting in on short notice if something comes up. Plus, my dog actually likes going, so you know they're good! Read Less

Took my puppy here to get his shots and a microchip. They were so gentle and kind with him. I held him while they put a big needle with the microchip in him. I was waiting for him to freak out. I looked up and they were finished. Plus the profits help the dogs in the shelter.First exam is free. Read Less

If you are looking for a vet, look no further. I have a 6 mo old puppy and have been taking him here since I brought him home. From experience with previous vets in my life, Boston Veterinary Care has been the best so far. The team is friendly and love animals. My puppy loves going to the vet and has never cried during a visit. The staff and vets are always making sure he is comfortable--be it with shots, blood work, or whatnot. Prices are reasonable and the staff is just amazing. They are no-bullshit people that will inform you and let you make informed decisions about your pet's health and well-being. Read Less

I recently started going to Boston Veterinary Care at Animal Rescue League.  My vet had moved and I was looking for new care for my 5 year old Labrador Elvis.  I met Dr Breda at an outside clinic and asked her a few questions and I was very impressed and made the appointment.  Elvis had several issues going on including an ear infection that had been treated, but would not not resolve, frequent urination and several episodes of hyper-salivation.  It was a very good experience start to finish.  First off they have parking in the city which is very convenient.  Second the staff was very pleasant and my dog took to them.  Third, the appointment ran on time.  Fourth, Dr. Breda explained  everything very clearly, let me see the ear infection through the ear scope compared to the healthy ear.  She gave me treatment options in case price was a factor.  Fifth, she followed up via phone and email to let me know results.  This has been a very positive experience and I highly recommend. Read Less

Recently visited again with my dog.  Staff are friendly and Dr. Breda always make sure that I am aware of my options in order for me to make the best decision for my pet.  I even scheduled my appointment via email and text message this time around which was extremely convenient. Read Less

The moment you walk in you feel like you are in a place where people care about animals. The staff are professional and efficient. You receive excellent information and are never pressured into spending. No question will go unanswered!Our cat feels happy here too and greet Dr. Breda with open paws:) Read Less

I absolutely adore BVC. They have been so wonderful to me and my little pup, Boo. Boo loves everyone there and gets excited when sitting in the waiting room as she knows that lots of friendly faces and delicious treats await her! They're incredibly responsive, caring and I trust my fur baby with them completely. Thanks, BVC and Dr. Randi!! Read Less

I was taking my cats to two hospitals around that I thought were the best, yes, they are good but not the best.  I find that BVC is the best around for care and fees.  I strongly suggest that if you are looking for loving and caring Dr.s and Technicians, please take your love ones there.  You will not regret it. Read Less

My poor kitty cat needed to have five teeth extracted. He had some inflammation and it looked like two teeth might need to go (one we had been watching since his last cleaning..) but once the x-rays were in, it turned out more needed to come out.   Dr. Shophet and Victor are a dream team!  They were so caring when I brought in my cat (who really freaks out at the vet.)  Dr. Shophet actually got down on the floor to show me the inflammation while letting my cat stay in his travel box (just opened the lid)!  She didn't want to cause him any additional anxiety by making him get out of his box sooner than he had to.  She is so caring.  Victor went over every detail of what would be done before the procedure.  And when I picked my cat up after the procedure was done, both Dr. Shophet and Victor met with me to review everything and make sure I understood the care my cat would need for the next few days.  My cat is so much happier now that these teeth are out(!) and it's only day five after the procedure... he's definitely still healing and has several sutures that probably won't melt away for another few days...but he is perkier than ever!   Thanks BVC! :) Read Less

I've been coming here since 2009With my Baby Dog, lil stinker. they are patient, caring and wise,Keeping track of every mole on my boy.And these both really love animals.This isn't just a business for them,They rescued 15000 animals last year alone!The deal: the best Boston veterinary clinicIs run by the Animal Rescue League of Boston. Read Less

Wonderful veterinary clinic.  I had 2 dogs that were patients here, one is still a patient and receiving great care.  My other dog at age 14, started showing symptoms that something was wrong with his hearing and perception of things around him, and was getting worse each week. Dr. Newlin was wonderful with my dog and was open to trying a number of things to help him out.  When it came time to put him down due to a probable brain tumor, Dr. Newton and the staff were very supportive and empathetic and made me feel I was truly making the best decision for my pal.  I definitely recommended this veterinary clinic! Read Less

I had a very good experience with Boston Veterinary Care and Rashel Shophet-Ratner D.V. she was very informative and polite and they were very acomidating with my buget restrictions. My two new kittens thank them very much for how well they were handled and treated. Read Less

I have been coming to Boston Veterinary Care for over 18 years. Dr. Shophet's care for my 2 cats, Shashi & Tukalah, began when they were 3 months old. They lived until 17 & 18 years respectively. I know their long, happy lives were due in part to the excellent health care they received. There is no better care team for your pets than here. The doctors, technicians, and reception staff are all wonderful to interact with. It show's they really care about your pet, AND you too! I just adopted a 2 yr old cat, Echo, from the ARL Boston Shelter and she has her 1st check up tomorrow with Dr. Shophet. I can't wait for the staff to meet Echo! Read Less

Dr. Kajsa examined my very anxious cat, Zula, this morning. The dr was so patient and sweet to my cat, she performed the whole exam sitting on the floor as to least disrupt Zula. Thank you BVC, we've only ever gotten the best of care! Read Less

Refused to come pick up an injured, wild animal. Insisted that we had to bring it in ourselves. I am a college student without a car in the middle of finals week. You would think that people who sign up to rescue wildlife would actually want to do their job. Guess not. Hours are wrong on their website, by the way; they are not open til 7pm, only until 5pm. Read Less

GREAT experience here.  Moved to Boston from NYC two years ago so my dog (Wig) was due for shots before we fly with him this summer.Office was clean, staff was great and the Doctor is right in the middle of the mix which makes a big difference.  Always nice to have a great vet for your best (hairy) friend.Found on Yelp! so I'm agreeing with a 5-star thumbs-up. Read Less

I've brought my dog and two cats here many times and I have to say I really like the care that my pets receive. Dr. Newlin takes care of my babies and she's very patient and helpful. She answers all my questions and has scheduled time to speak to me on the phone outside of her office hours. She's also very accessible via email. Everyone I've encountered, from front office to technician, has been very nice and provides great customer service. I like that I can always get an appointment with them without waiting too long like some other places.Another great thing about this place is that proceeds go towards funding the shelter that's adjacent to this clinic! Vets services are never cheap, but at least this makes me feel better about spending money... Their rates are actually not too bad compared to other places within Boston. The most important reason why I love this place is that the vet and techs are all so gentle and patient to my animals. You can tell by how they handle them that they really have my pets best interests in mind.Their location in the South End is pretty convenient and their service is top notch. I highly recommend coming here to have your babies taken care of! Read Less

We have two dogs - a pitbul mix and golden retriever (quite the duo!) and switched to BVC from South Bay Vet (you can see my separate review on South Bay). We have nothing but positive experiences thus far! Unlike South Bay, we finally felt welcome and not like outcasts with our pitbull in the waiting room. They have really gone above and beyond. At one 'emergency' appointment with our golden, they were actually on the floor wrestling with him to clip and clean out and painful infection he had on his underside (Dr. Obrien is awesome). They even called the next day to check up on him.Overall, I feel more comfortable and welcome and BVC than my previous vet. I also love the fact that they work closely with the ARL. They have better prices and their work is top notch.  A+ and highly recommended! Read Less

A friend recommended the veterinarians at ARL after I expressed some concerns about our previous vet.  My girlfriend and I are first time pet owners with a 4 month old puppy, so we weren't sure if our original vet was truly not very good or we were just being paranoid new parents.  ARL confirmed our concerns without us ever needing to voice them. The Vet who treated our puppy at ARL (Dr. Shipet-Ratner) looked at our pup's medical history from the other vet and immediately pointed out that two of the vaccines she was given were not advisable and certainly not necessary for such a small puppy.  Then she told us that the antibiotics and cough suppressant the old vet prescribed was really not the best treatment for an upper respiratory infection. She switched the antibiotic, took her off the cough suppressant, and gave her a decongestant instead. In two days, our little puppy was feeling much better than she was after more than week on the other medicines.  Dr. Shipet-Ratner did not make us feel rushed at all despite the fact that we were there during a busy time for them (5:30pm Monday). She answered all of our questions on everything from food recommendations to skin scratching to potty training. She didn't push any products, medicines, or other services on us.  Also, both the vet and her assistant were extremely gentle and patient with our puppy. Then two days after our appointment the Doctor called me herself to check on our puppy.  It is obvious that she and the rest of the staff at ARL really care about the pets they treat.This will definitely be our vet from now on. Read Less

BVC and their doctors have been great to our mini schnauzer Bella. We had just adopted her and she had balder stones BVC did emergency surgery as well as made special appointments for us to come in. The doctors have personally called to check on Bella. Its an amazing team and extremely responsive when you call. Read Less

Very disappointed with our experience with Boston Animal Rescue League Vet today. We were notified that our dogs neuter surgery that is happening in less than 24 hours was cancelled due to a vet's injury. While we were understandably not thrilled since it was less than 24 hours notice and we changed our work schedule to take our dog to the appointment we understand things happen and presume they would have discounted our services for not notifying us within 24 hours (since we would be charged if cancelling in under 24 hours). However, when we called to reschedule we were told it would not be for another 2 WEEKS! Because apparently they can cancel our appointment last minute but are fine not canceling anyone elses appointment to reschedule us (since we scheduled before all those other people). It's honestly ridiculous considering our bill would have been over $700 for the surgery and other shots due. Since the vet decided our business is not valuable too them and have made no effort to resolve the issue we will be taking that money to a different vet and all future visits. More importantly, to all my friends who I have recommended this Vet to, I can no longer do so in good faith if you are looking for a responsible and accountable veterinary.Read Less

I'm in shock that there's more than one star on this place.  I've always had fabulous vets...until I came to BVC. This Vet insisted my dog be muzzled as she walked into the room - her reason, "all chihuahuas are nasty."  My dog was calmly sitting on my lap.  No growling/teeth showing/any sign of aggressiveness - he's also never been muzzled OR aggressive at my previous vet office.  I expect this from uneducated people, but from a vet?!  I was shocked.  She was extremely rough during his checkup, and while he usually is calm during exams, he began crying borderline screaming when she tried to work on his anal glands (this was never an issue with other vets).  My dog has NEVER made noises like that, and I was horrified.  I insisted she stop - paid - left - and went elsewhere!  Never, even in my most desperate moments would I return to this place. Read Less

I started bringing my beagle-terrier mix here when I moved to Boston in 2010 and lived 2 blocks away. Now that I'm out in Somerville I keep making the drive because the staff has been nothing short of great with me and my pup.I've never waited more than 3 days to get in for an appointment and from the standard visits (routine vaccinations & physicals) to the frantic problem calls (stomach bugs, glass in paw, dog ate tin foil-halp!) they've always been thorough, experienced and friendly. The vet offices are on the back side of the Animal Rescue League and the clinic is clean and efficiently run by a top-knotch staff. The doctors and vet techs have all been completely knowledgable and adept at treating my dog as well as explaining symptoms, care options and the necessary follow-up to me. Plus I always get a phone call a few days later to check-in about test results or followup --- seriously appreciated for any worried pet owner.Price-wise? I haven't shopped around to Angel or other local vets, so I can't give much of a cost comparison- but I can say service rates are in line with our last 2 vets when living in Connecticut and I've never once felt pushed into unexplained or unnecessary tests/treatment. Read Less