Chelmsford Animal Hospital

Our dog broke his nail to the quick and was in a ton of pain, we called up our normal vet and they said we may need to wait for an appointment. Being in so much pain we didn't want to wait, so we looked at Chelmsford Animal Hospital and gave them a call. They gave us an estimate at our request and immediately got us in. Our dog is also very nervous and has a lot of anxiety at the vet. He needs to be muzzled or sedated for simple shots and nail clippings. We explained this to them and hoped for the best. They tried the muzzle with no luck, but seeing how hurt he was, they made every attempt to calm him without having to sedate him and they succeeded. Dr. Lovely(?), Alex and a young woman I didn't catch the name of all took such great care of our dog. They were able to get his nail cut and bandaged and gave him a nail trim. They all said goodbye to Ollie, gave him a treat and a pet goodbye. Even the receptionist who was super personable came around the front of the desk and said goodbye. I've had good vets before but this experience was the best by far. We will easily be coming back with Ollie and his big sister Xena. The staff here really cares about animals and clearly love what they do. I would recommend their care to anyone! Read Less

Not happy with Chelmsford Animal Hospital. I've been a client here for a few years. My dog received a dental cleaning and was given too much anesthesia, I know this as my dog was lethargic for an extended period of time, not good. I regret going back as that was the beginning on the end. Brought my other dog for a dental, received a call during her procedure to let me know that the estimate I signed was from the previous year consult, in my opinion poor communication and lack of professionalism. Frightening receiving a call during the procedure, despite the fact the dog was fine. The owners husband was unable to recall the name the vet who was caring for my dog, very unsettling, as I said I regret going back. Last time was what did it, thin walls, could hear the staff mocking clients .... very disheartening. Scheduled an appointment was then given a call that an earlier time was available, I took it , my dog was put on antibiotics . A few days later I received a call that they would see me at the original appointment scheduled when I told them she was seen earlier there was a long silence, not a mention about how the dog was health wise or an apology. Thank you, I'm done with CAH. Read Less

I brought my older cat here that I had adopted from a shelter. The vet who examined him missed the fact that he had ear mites. The tech was the one who discovered them. The vet recommended a dentistry, but otherwise gave my cat a clean bill of health. I scheduled the dentistry, but before that appointment my cat became very ill. To make a long story short, he had cardiomyopathy. I believe evidence of that should have been discovered in his initial exam. We had to have him put down (at another vet) shortly after his visit. In addition to the cardiomyopathy, he had cancer. Read Less

This place is awesome, always know what's wrong with pets ailments almost immediately! Fantastic with animals too, our dog loves this place, he can't wait to go or get in, he is so excited he even waits and whines at the back door to get in for work to be done! The only negative, which is why the 4 stars, receptionists can be insensitive or straight out rude and insulting. I'm sure they deal with a lot of uneducated or bad pet owners, but they shouldn't assume everyone is this way. Our pets are our kids and we would do anything for them, we spoil them rotten, learn everything we can about them and their particular needs to give them the best care, food, love, and healthy long life possible. The medical assistants, doctors, facility, are phenomenal, would be 5 stars if not for multiple bad experiences when calling in or in office with front desk workers. Read Less

Love this Vet!!! We recently changed over from our previous Vet of 3 years and have been blown away will how accomadating, friendly and kind everyone is here. I would recommend anyone with a pet to use these folks!!! Read Less

The whole staff is so caring and compassionate. We have gotten amazing care for our pets, and the kindness shown to us when one of our cats was sick beyond medical help was astounding. This facility truly goes above and beyond for their patients. Read Less

this is a "sister" veterinarian to LINWOOD, Gorham Street, Lowell. I've heard this place is a bit higher. My dog has never been seen here, however, I get his ♥️pills here, as Linwood discontinued the meds he (Bernard, my dog) likes.... the 2 work together to keep ur FUR BABIES in optimum health. Read Less

The vets are knowledgeable and caring. They have never tried to recommend excessive tests or excessive procedures etc. Comfortable atmosphere and its always quick to get a tech visit for the little things. Read Less

Dr. Lovely is the most caring, wonderful veterinarian I have ever had the pleasure of knowing. I've had cats my entire life and at the moment our family has 7 cats, 5 of which were rescued. Two of our felines are dealing with health issues (diabetes, kidney disease, and overactive thyroid) and while the vet bills are certainly expensive, I would not consider taking them anywhere else. I think their prices are still comparable or cheaper than other quality vet offices in the area. Dr. Lovely always calls to check up on my kitties and provides me with all the information I need to make the best decisions. She works on her off days and even gave me her cell phone number in case I needed to reach her. Best Vet Ever! Read Less

I was having a hard time keeping my cat in it's halter and e-collar. He had just had eye surgery at another vet hospital and they did not put the equipment on right. I brought my cat in and two techs helped me right away, even though they were short-handed. They did a good job and understood my problem right away. Read Less

I followed Dr. Hart from an Animal Hospital in Nashua NH. I followed her because she is loving and a great doctor. I never feel I have been overcharged and my pets ( 4 of them) have been taken care of in the best way. She is always honest about what needs to be done and has never failed to say what is mandatory and what can wait awhile. I couldn't picture myself anywhere else. When my beloved "MOO" died the staff was in there with her singing "You Are My Sunshine". MOO's favorite song. Now what vet office does that!!!! Read Less

Most recently came here for a emergency for my dog. The doc was very communicative and acted swiftly. Keeping me apprised of what was happening the entire time. I would definitely recommend them to any one looking for a vet. Read Less

I've brought both my kittens to this hospital, and i love the service. Everyone is nice and glad to see you. Although its not needed, the doctor asked about the first cat I owned just to see how it was doing. Going above and beyond just the "name at the top of the paper is who I'm seeing today". I also very much appreciate one of the very kind veterinarians helped me out after hours. I completely understand if she said "sorry its passed our closing time i can't help you." I thought she went above and beyond and remembered me and the kitten i brought in the night prior and allowed me to drop something off real quick. Read Less

Dr. Hart and her compassionate staff kept our rescue Rat Terrier alive and in good health for 17 years.  We had Dr. Hart before she even started her own practice in Chelmsford, Mass.  Our dog, Lily girl, and my husband and I, were always so comforted to be in such competent hands, so we traveled out of state to Chelmsford because it was worth it.  Lily was treated with such respect and kindness on her last day which helped my broken heart............A grateful client, Donna Hofmann Read Less

LOVE this place! Both my cats got cancer a month apart and they were amazing! They saved the one that could be saved and gave me everything I needed to make the other guy as comfortable as we could make him. The Doctors were kind and honest and were willing to talk with me about all options. Dr. Hart and Dr. Hansen are my favorite! They even allowed me to look at the cytology myself. I 100% trust them when I would typically question everything. The staff and nurses are great. When I give my pets over and those doors shut I feel good knowing they will be caring for my little guys. I would never be able to say enough good things about them! A little bonus I thought was really cute, they hand painted cute little animals on my cat€s cone. He looked so damn cute in it and I like that they put the effort in on that little extra thing. When people complain about the price I think, shut up. Running a hospital is probably expensive and if you, as a person, didn€t have health insurance, I€m sure then you would see just how low cost your vet bills really are. Compared to all the vets I€ve been to round the nation, CAH is fair priced. I would recommend Chelmsford Animal Hospital to everyone! Read Less

They have been taking care of our furry babies for years, young and old. The staff is so caring they make it a wonderful place to visit. When ever I am asked I tell everyone to go thee Chelmsford Animal Hospital Read Less

All of the vets are extremely talented. The techs are especially kind, knowledgeable and hard working and there's one receptionist I love. I've seen every doctor but my favorite is Dr. Cushing. Though I really like Dr. Lovely and would be happy to see any of the others. Read Less

nice services and caring staff. Unfortunately they are no longer affordable. 68.00$ for a two part Lyme Vaccine that sales on line in a 10 dosage via for 160.00. No wonder so many dogs are in shelters these days. Vaccines are said to be "needed" but prices are so over inflated. Sad to have to look for a new vet. Their staff was truest lovely. Read Less

We have 3 pets so we are at the vet a lot! Our dog has seen all of the doctors. They are all very nice. Dr. Berchtold is the one who diagnosed our dog's chronic dry eye. Thanks to her he is now seeing a veterinary opthamologist and we may be able to save his sight. Dr. Hart spayed our bunny. She was great. Those two doctors are ones I try to see whenever possible. Read Less

I recently decided to switch to Chelmsford Animal Hospital from Riverside Vet in Haverhill after 15 years primarily due to the 40 min ride to get there. I was very disappointed and after 2 visits went on back to Riverside.  I had gotten a kitten from the humane society with a known ear infection. They weren't able to give me the rest of the medication so I took her to Chelmsford for an exam and brought my Westie for a rabies shot.  The appointment for the kitten was free as she was a rescue. The vet gave me an ointment for the ear and 2 of them showed me how to hold her down. I live alone and don't have anyone to help me so I knew this was a plan destined to fail. I was trying to bond with my new pet but after a couple of doses she was over me. I brought her back along with my other cat - for shots - and one of my Westies for an annual. They insisted that I had booked both my dogs when in fact I wouldn't have because all of them together are a handful.  Even with 3 of them. Not a single staff member offered to help me with the 2 cat carriers and an excited Westie on a leash. The vet - a man - was condescending at best. He flushed the kittens ear and told me to continue the ointment even though I told him I couldn't even catch to do it once a day much less twice. I requested BNT because that's what Riverside uses and it's the bomb!  I was rudely told it wasn't available for cats. Supposedly the vet called the manufacturer and was told it wasn't for cats and "we really never use it anyway" So after a ginormous bill we went home. I Googled BNT and found the manufactures website where it said it was used in dogs cats and horses.  I took my kitten to Riverside and you guessed it - they flushed her ear and gave her a dose of BNT.  She's fine now but suffered needlessly.  I found the staff to be curt unfriendly and condescending. I will never leave Riverside again!!! Read Less

Just started seeing Dr. Hart for my 2 Great Danes & I have to say she is on top of things & very compassionate so glad I started coming here, she calls u when she says she's going to & all the staff have been outstanding & courteous Read Less

They've taken care of our cats for 13 years, always professional and friendly. If they think tests are needed, they have always told us the price and why they think it's needed. When my cat got in a fight with a fox, they saw him right away, and also tested the fox for rabies at no cost. Read Less

My dog had a seizure yesterday they got us right in they were so nice and patient with him. Got what he needed and we were off Doctor said she will call us today with the lab reports I love how they are so on top of everything. Read Less

Couldn't ask for a more experienced and compassionate group. All my dogs have been seeing Dr. Hart for years ~ we actually followed her like one would follow their child's pediatrician. Our Oliver never would have made it to the age of 15 1/2 if it wasn't for Dr. Hart and the team having compassion and knowledge. We are blessed to have found her. Dr. Hart goes above and beyond for her patients Read Less

Last week was my babies first visit, after visiting Banfield last year and thought they were too expensive, I was shocked how extremely expensive this place truely is . Banfield was charging me $350 dollars for teeth cleaning while she would be under anesthesia .,this place is charging me between 615 and 715 dollars.im returning back to Banfield with my tail between my legs.they just called and since she has no problem the cost would be $302.00 with the visit.thus is a nice place but way too expensive huge price difference it's actually doubled .thanks but no thanks Read Less

Not entirely thrilled with prices or how they've taken care of me. I've been on a hunt for a compassionate and wow-factor vet to take care of my babies. I'm especially not thrilled with wait times. EVERY time I have had an appointment scheduled, I wait in the lobby for at least 30 minutes. Doesn't matter if I'm early or on time- they're scheduling is always off. There's a sign in the lobby that says something along the lines of "If you wait more than ten minutes let a staff member know". I usually get wide eyes, and slack from the girls behind the desk. I love Dr. thomas, you can tell she cares about the pets. That is my reason for the additional star. Other than that, I'm seeking another vet. Read Less

I can't say enough good things about this place.  The caring tone at every turn from vet techs and drs alike. The dr even called me to ask how my kitty was! They didn't go straight for the expensive tests and answered every question I had without making me feel like a pain.I never felt rushed.and every other patient whom I have met in the waiting room seems similarly thrilled with this place. I have found my new animal hospital! :-) Read Less

I could not be more thrilled with my new vet!!!!! Rufus (my 5 m/o puppy) had a wonderful experience with every staff member he met! The Vet spent tons of time with us and really helped me understand what was going on with my puppy, things that were normal and some concerns that were legitimate. The facility is clean and gorgeous, plenty of places outside for dogs to relieve themselves or just get comfortable before going inside. Its also very easy to get to from the highway. I HIGHLY recommend this vet to anyone who is in need or simply wants to upgrade! Read Less

This practice has obviously been to the marketing seminar on how to exploit folks' love of their pets to their financial gain. They consistently push  labs, etc on you, yet cannot provide any hard numbers on how prevelant a condition might be to warrant tests on pets that are young and not in distress. When my dog had suspected anaplasmosis, their first move was to want to prescribe antibiotics, even though it was not certain he had it. They are keen on yearly rabies shots, because you then need a $60 wellness exam to go with it, and they gravely inform you of the "risks" of the 3 yr rabies vaccine, which are miniscule. The $25 fecal test for indoor cats is another moneymaker. The best one is putting your dog under general anesthesia to clean his teeth: for nearly a thousand dollars. These vets are spin doctors. I'll be moving on to another practice. Read Less

The staff really care... about how much money they can make off your pets. Every time I have come here, they have added on stuff to the bill that I did not ask for. Third time, I know it is not an accident, but a planned strategy. I brought my dog in for a vaccination and I told the person at the front desk, the assistant who took the weight of the dog AND the assistant in the exam room that I am here ONLY for the vaccination. Every single one said ok and imagine my surprise when a "wellness exam" of $60 was included in the bill. I asked Jeanne at the front desk why I was charged for this when I asked only for vaccination - and she snapped back that I cannot get a vaccination without a wellness exam. If that was the case, why was I not told up front?? Please take your business elsewhere - these people only like your money Read Less

I had to bring my guinea pig of 9 years in to be put to sleep from an infection. I was an emotional wreck and called first because I didn't know what the process was- did I need an appointment, what could I expect, etc since I've never had a pet put down before. The lady who answered the phone (did not catch her name) was extremely nice and put Darlene on the phone so she could explain the process. She asked when was a good time for me to come in, and let me know they would see me at 630. My brother and I brought him in and they immediately put us in a private room. It was very much appreciated because I was crying and there were people in the waiting room. One of the technicians (again, didn't catch her name but she was extremely nice) explained the process again, took my payment, and asked what we wanted to do with his body. I asked her to wrap him up in the blanket I brought him in with, and she told me they could put him in a box too. She asked me if we needed a few more minutes or if we were ready...we said our goodbyes and she very gently took him with her to perform the procedure (you can't be present for the small animal euthanasias). About 15 minutes later Darlene came back with him wrapped up in the box and sat and talked with us for a little bit about him. She explained that the infection he got wasn't anything I could have prevented and not to blame myself. Hearing those words meant so much. She assured me he was calm, not in pain, and with the technician during the procedure...my biggest thing was that I didn't want him to be alone. It brought me peace knowing that he had someone there trying to soothe him in his last moments. The friendliness and respect that I felt today was something I will always remember. Knowing that Checkers wasn't just "another patient" and that they actually cared about him touched my heart. I highly recommend the staff at Chelmsford Animal Hospital. I've brought my other pets here but it was a normal vet visit- nothing spectacular or terrible. My visit today however changed that. Thank you guys for helping me get through this tough experience. Read Less

I really wanted to like this veterinary office, mostly due to the great reviews on Yelp. Unfortunately, after a year and a half of having my black lab in their care I had enough bad visits and miscommunication to warrant switching vets. The first sign something was off was that at every visit they would always take my pup to their back room to do basically anything: blood work, shots, nail cutting; aka routine things. My dog started getting very afraid of going to the vet. He's six years old and while he was never excited to go to the vet this was the first time I really saw him shaking scared over it. I even asked them at one point to please not take him to the back room and they still sent a tech in to take him back saying it was routine for them. But I've been taking animals to vets my whole life and have never had an animal taken away from me for normal procedures. It also obviously upset my dog. That said, this isn't why I stopped taking him there.My pup was diagnosed with the beginnings of osteoarthritis in his hips by another vet. He had been fine for a year and then after a long hike he was in acute pain so I took him to CAH. There, out of fear and being a typical stone-faced-lab he didn't let on where exactly the pain was, but after poking and prodding the vet thought it might be a pulled muscle in his back leg. She gave us a rimadyl and a pain killer and was told to rest for a week. Two weeks later we took him on another long hike and he cried the next morning. I was given more rimadyl and told to give it to him daily for a couple of weeks. We went in for follow-up bloodwork to make sure his liver and kidneys were ok (rimadyl is a NSAID and can be dangerous to take daily). He was fine after that so we stopped the rimadyl daily despite the vet prescribing enough for 90 days. The vets office called to schedule more blood work about a month later and I let them know he wasn't on the meds anymore. They said they'd call me back. I had to call them several times to follow up and every time I had a different answer. At one point they told me the vet wanted him on rimadyl daily because she felt osteoarthritis in his knee. This was never mentioned to me and there were never any X-rays to back it up. They also still wanted him to come in for the liver and kidney blood work despite him not being on the meds; this was illogical. I started feeling like they either confused my dog with another dog or they were just trying to get money out of me for vet visits and tests. FTR, I have *no* problem paying for vet care for my dog, but this was unfounded. I even went to get a second opinion from a veterinary orthopedist who said a 6 year old dog in great shape like mine should not be on rimadyl daily. It could shorten his life and damage his organs. He's gone on many long hikes since, at least twice a week, and has been fine.To top this off, every time I've been there the front desk staff have been rude and in terrible moods. I know it's a tough job and I have a lot of patience for people who have a bad day, but this is like a permanent bad day. Some of the vets and vet techs have been very nice, some have just been ok. TL;DR: Poor customer service + poor treatment of my dog + inconsistent diagnosis and unnecessary meds/test = Time to find another vet. I'm now with Middlesex County Animal Hospital, who so far have been very nice, listen well and did not take my dog out of the room for routine blood work and shots. Read Less

We've been bringing our two dogs to Chelmsford Animal Hospital for about a year now, and are very happy with them.  We originally chose them based on their very convenient hours for working households. It is not very difficult at all to get an evening or weekend appointment so I don't have to take time away from work.  However, they've also turned out to be a great place in general. The entire staff is always very friendly, and I never have to wait long after showing up. In addition, they've got lots of products for sale, but it's not a big sales environment, and I feel no pressure whatsoever to purchase anything.We see Dr. Thomas who is very knowledgeable, and when one of my dogs had a very bad tooth problem that required removal, she calmly explained the procedure and what we had to do to get his teeth back in shape, rather than lecture me on dental hygiene and be condescending. In addition, the day after the surgery, she called to check on our dog and see how he was doing with his pain meds and if there were any complications.  I do have to knock a star off because while they aren't crazy expensive, I do feel as though sometimes they could be a little cheaper (Example: With annual vaccinations, I am charged $3 for a biohazard disposal fee...shouldn't that just be part of them doing business?) Read Less

Everyone here is very nice and clearly all love their jobs. We brought in a lost Beagle we found this morning and they scanned her for a microchip. I'm happy to say we were able to reunite her with her family but we're kind of sad because we fell in love with her- if I had a dog I would definitely come here! Read Less

Phenomenal! I just visited for the first time to get my kitty checked. Sadly, I found out she had cancer and had to be put to sleep :*( Dr. Cushing and the Tech were so sympathetic and caring. I had my crazy toddler and crying infant with me and they were very helpful with my toddler and didn't make me feel rushed in dealing with them and/or my emotions. Today I came home to a very sweet handwritten sympathy card from the doctor, as well as a kitty paw print they had offered to do for me! A++++ service, facilities and staff! Would recommend to anyone! Read Less

Absolutely love this practice! Just want to say thank you to all of the staff for taking such great care of Gracie and Rocky. From routine exams to surgeries, and the great boarding facility you are always there to answer questions and ease my concerns. In particular, thank you Dr. Berchtold for your above and beyond care of Gracie after her recent surgery. It was probably more traumatic for me than her, and I appreciate your follow through and TLC. We are always happy to recommend your practice! Read Less

My experience was great at first, then a couple months in it went south quick. First another dog in the waiting area aggressively approached my dog, with the owner apologizing as it happened, my dog barks and growls defending my pregnant wife; the lady behind the desk rudely says,"you should get your dog trained!" Ignorant to the fact my dog has certificates of training. Ignorant to the fact the other dog aggressively approached my dog!. In turn she just stereotyped the type of dog I have, considering my dog is extremely well behaved. So I requested my charts, and the owner came to discuss the situation with me and hand me my dog's charts trying to keep me as a customer because I am always on top of my dogs health and spend money to keep her healthy. So in turn I was not staying there after the way the situation went the way it did, he firmly held the chart as I had to pull it out of his grasps.Now two years later after I left their practice, I went to Wignal. Which in my opinion is the complete other side of the spectrum. Nothing has changed in the office of Chelmsford Animal. I had an issue with my rabies vaccine dates in the time I was previous to Chelmsford Animal Hospital. My dog was vaccinated twice only within 6 month period of time making it not a 3 year vaccine. Massachusetts protocol states that in order  to count as a 3 year, the second vaccine must be no earlier than 9 months and no later than 12 months. I assumed that them being professionals, know the protocols to match the dates up, and know that what it said on previous paperwork was incorrect leaving me open to the law if a situation came about when I was paying for their professional services. Instead they neglected to do the extra work allowing me to go 2 years without a rabies shot. Also making my dog susceptible to rabies and or not following protocol. It boggles my mind when you bring in your paperwork and they scan it, but not completely going through it! To me, my dog is my daughter! If a hospital was to overlook things that would be a huge mistake. But this to them wasn't a big deal to overlook the protocol. Which should say something about their professionalism and level of devotion to providing the best service they can! Compared to me as playing with State protocols as well as patient health and well being. When I brought this to their attention on 11/21/14, they took my info and concern down and told me the doctor left already but Monday she would call me back. I waited till 3pm till I called and asked to speak with the doctor. The front desk clerk looked my name up and asked me to hold on. Then when someone picked back up immediately with a negative attitude stated that she was the supervisor and started raising her voice to me over the situation. Mind you she's not a doctor nor the person i asked for. While she's yelling that they went by the paperwork (which was incorrect protocol for the shot in Mass), and that they didn't do anything wrong and followed the right steps. My wife standing next to me asks, "who is that and why are they screaming at you?" Mind you I never raised my voice and I stayed calm and simply stated ill be in to speak to the owner she hung up on me before i was done stating it. They also don't fully understand surrounding states protocols either, not allowing you to bring your animal their if you want their services. Im from Mass and NEVER lived elsewhere but, you couldn't live in NH and expect them to know what their talking about. Like if you lived in Mass and moved to NH  and stay their if you like their service. Is that the way a business should be handled?  NO being a business owner myselfDo I think they love animals? YesDo I think they always overview all paperwork for new patients to correctly and caring follow protocol? NO which is a huge part of their industry and can affect your animal greatly, their health and the legality of them as wellDo they handle their mistakes properly? NO they try to pass the buck to cover their butts. its up to them to go through new patients old charts, question things that don't make sense and make sure you correctly follow your states laws and regulations. Read Less

I just had my cat groomed here and they made the whole process very easy on top of being the best price in the Greater Lowell area. I called around to a few places prior to making an appointment and found them to be the most reasonable and helpful. The facility was clean and the staff was nice so I'll now be taking both my cats here as needed. Pricing was great for just above every service offered and they generally seemed to care for every animal I saw while being there. Oh and quick note that currently I believe they only do grooming services on Wednesday, ask for Darlene! Read Less

Seriously, a wonderful place to bring your furry family.  These folks get it.  They are kind, genuine, and do little things that go a long way especially when you have a very sick loved one.  Also, the prices are fair. Read Less

I have been taking my 3 cats and two dogs to Dr Hart for about 5 years now. The staff is always friendly and helpful and accommodating. Dr Hart is fabulous and caring. One of my cats has an autoimmune disease and has to take meds daily to prevent skin sores appearing. When she has had flare-ups, Dr Hart has taken excellent care of her and ALWAYS calls after a couple of days to check up on her.Read Less

If your looking for a vet that will care for your pet just as much as you then this is the place to go! I started going here with my 10 year old cinnamon who was really sick and they always took into consideration what I could spend! They always went out of their way to make sure cinnamon was taken care of! This Saturday I had to do the most difficult thing I have ever had to do say my final goodbyes to my 10 year old friend and staff and doctors stayed with me the entire time! Read Less

I switched to Chelmsford Animal Hospital after having a bad experience with my previous vet. My dog was having problems with severe and chronic diarrhea for +6 months which the previous vet kept treating with very strong medications to mask the symptoms rather than trying to find the cause. Within one visit at Chelmsford Animal Hospital in which Dr. Berchtold really listened to my concerns and the treatments we had already tried, my dog was switched to a hypoallergenic food and prescribed probiotics. His diarrhea cleared up within two days! The office called to follow up and see how my dog was doing a few days later, and Dr. Berchtold personally called a few weeks after that to make sure everything was still going well. The difference between this office and my previous was night and day and I can't recommend them enough.Read Less

They take great care of our dog here. We have found that they're prices are also reasonable and they don't try and get you for every fee they can. That said heres why I really love them. When our dog was attacked the took him right in fixed him right up, and called me late that evening when our dog was out of surgery. While he was recovering the let him wander around the back instead of kenneling him all day. Now instead of being scared like he was at his old vet we can bribe our dog into the car with promises of taking him to the vet. Read Less

The staff at the Chelmsford Animal Clinic are professional, nice, and the doctor's do a good job of translating medical jargon into English. Dr. Hart, one of the owners, is especially compassionate. After several tests, she determined one of our beloved cats had a pernicious and fast spreading form of cancer. She did a good job of laying out the options, their health implications, and the implications to our pocket book.  With his quality of life so greatly affected, and the huge cost of chemo (a treatment that might have killed him), we decided to put him down. The staff gave us the time and support we needed to say good bye. They even sent a condolence card.We believe their prices are competitive and their facility is new. Thanks for the service and care! Read Less

The facility is clean, everyone on the staff is so friendly and warm and actually care about each of the animals they care for. My whole family brings our animals here and even though it's not close to where I'll be living, I'll continue to come here for routine check-ups. Can't say one bad thing about this place, except I wish it were in downtown Boston :) Read Less

This place is great. The facility is new, and everyone there adores animals. I like that they have hours until 8pm, which is great for me to take my dog there and not have to miss any work. Been twice so far, and have a happy puppy and owner! Read Less

The Doctors and Staff are excellent and very caring. They take the time with you and your pet. They give your pet the best care. Im very fond of all the doctors and staff at Chelmsford animal hospital. I would not take one of my animals any where else. Read Less