THIS DUMP NEEDS TO BE SHUT DOWN AND HIS LICENSE REVOKED!On October 13th I reached out to Vet Gerald B. Cutting at Memorial Drive Animal Clinic via email (never got a reply) then followed up w/ a phon... Read More
THIS DUMP NEEDS TO BE SHUT DOWN AND HIS LICENSE REVOKED!On October 13th I reached out to Vet Gerald B. Cutting at Memorial Drive Animal Clinic via email (never got a reply) then followed up w/ a phone call to inquire on the cost of Cytopoint injection for my Great Dane that weighs 154lbs, and an ear culture. Over the phone I was given the cost of $220, which included the exam fee, ear culture and Cytopoint injection. I was actually charged $245.00. When I arrived to the clinic reiterated to Janet that I was there for Cytopoint and ear culture and that I was quoted $220. Once the Veterinarian finally entered the examination room I again explained we were there to get Cytopoint for Milo's skin allergies as well as an ear culture do to my pet's severe ear infection. During the visit my pet Milo was never examined. Not temperature, weight nor heartbeat was taken. Even after I mention all the bumps and skin issues my pet has he still wasn't even looked at nor touched. In fact the only time the veterinarian touched him was to take a swab of his ear and then administer the injection. I was a bit confused when the injection was given because of the milky color and small amount of the fluid in the injection. The amount of Cytopoint given depends on the animal's weight, but Milo was never weighed and the amount given what seemed like small. The next day I reached my primary vet in Brooklyn and I was told that my pet would have needed 3 bottles of 30mg, and 1 bottle of 20mg. He did not receive anywhere near that amount during his visit to your clinic. Needless to say the injection of what ever was given did absolutely nothing. Weeks later when the vet from Memorial Drive Animal Clinic finally returned my called I asked him about the injection and he was clueless as to what Cytopoint was or even how to spell it. I was shocked! That's when he told me he gave my dog 6mg of Vetalog, NOT CYTOPOINT! He was completely unapologetic to how he and his staff deceived me into believing I purchased exactly what I asked for. Since then I have emailed several times and have yet to receive a response. I have also called several times and continue to get the run around about getting a refund for the injection and the exam fee, none of which my pet actually received. Read Less
Jennifer P.
25 Sep 2018
REPORT
Many animals have died due to the negligence of this veterinarian. Wished I had known he was already on probation with the board when he misdiagnosed a lump in my cats face as being "nothing", when in... Read More
Many animals have died due to the negligence of this veterinarian. Wished I had known he was already on probation with the board when he misdiagnosed a lump in my cats face as being "nothing", when in fact it was cancer. He proceeded to cut the lump out of his face (with no biopsy) and it lead to a grueling recovery with much suffering for my poor cat. Ultimately we lost our precious fur baby because the cancer spread throughout his body. Had there been a proper diagnosis in the first place, he may have been saved. Either way he would not have spent the last couple of months suffering. Read Less
Marilyn O'Connor
24 Jun 2018
REPORT
Always helpful, caring and courteous. Appreciate their good work, always.
Cheryl Provenzano
14 Jun 2018
REPORT
Most compassionate man vet here. Would never go anywhere else. ♡
Michele Burke
12 Jun 2018
REPORT
We trusted Dr Cutting for almost 15 yrs. We brought our past 2 dogs to him, however our last baby boy (Boxer) 4.5 yrs old was treated for something that he never had and was given a shot that basical... Read More
We trusted Dr Cutting for almost 15 yrs. We brought our past 2 dogs to him, however our last baby boy (Boxer) 4.5 yrs old was treated for something that he never had and was given a shot that basically caused him to go into heart failure. He never ran the proper test that should have been done, if he did our baby would still be with us. :( I will never forgive him for telling me to my face 1 week before we lost him "Don't worry Mom your baby is healthy " Liar !!!! Our family is still so heartbroken over this, it's only been a month but I feel like he took part of my heart with him ! So people that go there please be aware of these post .. not only mine but others. He should be shut down !!! Read Less
Stef M
3 Jun 2018
REPORT
If you love your animals, don't bring them here, especially if it's an emergency.
Mary Rodriguez
15 May 2018
REPORT
I took my dog in for a check-up and also get medication for heartworm and flea and tick. I saw in the waiting room information about nexgard flea and tick chewables and Dr. Cuttings assistant was tell... Read More
I took my dog in for a check-up and also get medication for heartworm and flea and tick. I saw in the waiting room information about nexgard flea and tick chewables and Dr. Cuttings assistant was telling me about how it's much better then the liquid and I asked if there has been negative reviews about it and she told me no. So, trusting her I purchased it gave it to my dog and 6 hours later my dog was scratching and biteing his tail so much that when I checked him his skin was super red and his whole body was so hot and also became lethargic. I checked reviews about it and it's happened to alot of dog owners some dog's have died. Stay away from this product do not give it to your dog. Read Less
Heather Sliwa
24 Apr 2018
REPORT
Would be 0 stars if that was an option. This place should be shut down. They "spayed" my sister's cat and left pieces of ovaries left inside. This caused Mandy to have a terrible infection and she nee... Read More
Would be 0 stars if that was an option. This place should be shut down. They "spayed" my sister's cat and left pieces of ovaries left inside. This caused Mandy to have a terrible infection and she needed to have another surgery to be spayed correctly. All of the medications and second surgery costed my sister thousands of dollars and put poor Mandy through so much stress and pain. When confronted about it, the practice ignored my sister and refused to pay for any of it or even refund the money for the original "spay". He also misdiagnosed one of her dogs and told her the other was too old to be neutered when he wasn't and now he has medical problems because he was never neutered. IF YOU LOVE AND CARE ABOUT YOUR PETS DO NOT BRING THEM TO THIS CLINIC! I will never let them touch any of my pets!!!! Read Less
Huel Fritz
13 Apr 2018
REPORT
Our cat was misdiagnosed by Dr. Cutting 3 weeks ago. Our cat died last night at New England Vet, in Windsor last night. Diagnosed correctly he would be in my lap right now!
Sonia Torres
9 Apr 2018
REPORT
Our baby was taken care of. Very friendly and affordable. Thanks!
Patricia Bennett
21 Feb 2018
REPORT
What for friend they were very informative Pleasant a little time waiting but I got there early going back again but on time this time
Karola Durette-Luckham
19 Jan 2018
REPORT
Staff is knowledgeable,friendly and helpful. Dr Cuttings is awesome,great with our big dogs and very compassionate.
Joann L.
6 Aug 2017
REPORT
Been going to this vet for all my cats over the years.easy to make appointments usually within the week you can been seen. Very friendly staff and the doctor is very nice and good with the animals. T... Read More
Been going to this vet for all my cats over the years.easy to make appointments usually within the week you can been seen. Very friendly staff and the doctor is very nice and good with the animals. The appointments are fast and prices are great. I would recommend to anyone who's looking for a local independent vet. Read Less
LordPadriac
7 May 2017
REPORT
Dr. Cutting and his team are the kindest most loving people and really care for the animals - to the point they even remember your pet's name on return visits. They never treat a question as dumb and ... Read More
Dr. Cutting and his team are the kindest most loving people and really care for the animals - to the point they even remember your pet's name on return visits. They never treat a question as dumb and will explain any concern you have about your pet. As long as they are in business I will not go to another vet. Read Less
Linda Mitrook
15 Jun 2016
REPORT
Dr Cutting is experienced, compassionate and caring....and his staff have always been great to work with. The clinic is efficient and you leave knowing they took great care of your pets. Highly recomm... Read More
Dr Cutting is experienced, compassionate and caring....and his staff have always been great to work with. The clinic is efficient and you leave knowing they took great care of your pets. Highly recommend. Read Less
Smishy's magical Playhouse
27 May 2016
REPORT
Dr. cutting is an awesome vet. Absolutely love him
nick ochs
16 May 2016
REPORT
Always great with our dogs, prices are very fair.
Nathan Nietupski
14 May 2016
REPORT
Good guy,reasonably priced,great with animals
stylez dalymit
10 May 2016
REPORT
Great vet the workers are awesome and dr cuttings is great with my dogs great job.
Hector Martinez
15 Feb 2016
REPORT
Can you xalk
Kimmy L.
4 Jan 2016
REPORT
Very upset with this place one of my dogs passed away from cancer, only reason why we found out was because we took him to another vet! My other pup had a tumor which he had never noticed and my pups ... Read More
Very upset with this place one of my dogs passed away from cancer, only reason why we found out was because we took him to another vet! My other pup had a tumor which he had never noticed and my pups went there from the day they were born! Read Less
Yasmin Torres
14 Jul 2015
REPORT
Been coming here for yeeeeeaaaarrrrs!!! The best thank you so much. ;)
Nicole P.
22 Nov 2014
REPORT
I have been with Dr. Cutting for over 20 years and I would never take any of my animals elsewhere. He is a no holds bar vet who is honest and tells you how it is. No gimmicks to drain your wallet and ... Read More
I have been with Dr. Cutting for over 20 years and I would never take any of my animals elsewhere. He is a no holds bar vet who is honest and tells you how it is. No gimmicks to drain your wallet and very trustworthy. He is genuine and very good at what he does. And his staff is just as phenomenal as he is. Read Less
Melissa R.
16 Jan 2014
REPORT
I went here with my cat for the first time today. The wait time was reasonable, staff members were courteous and the doctor was amazing. The vet actually listened to what I had to say, he took time to... Read More
I went here with my cat for the first time today. The wait time was reasonable, staff members were courteous and the doctor was amazing. The vet actually listened to what I had to say, he took time to get to know me and my pet. My cat hates new people, he immediately warmed up to the vet and let him touch him- this does not EVER HAPPEN. The price was amazing as well as the doctor. He was honest with me and talked to me. The fact that I am soon to be unemployed again and him wanting to truly help my pet is beyond anything I can write here. We have found our new vet and this is a great place to bring your animals! Read Less
deanna.chelte
5 Aug 2012
REPORT
This place is animal friendly, reasonably priced and an excellent place to trust your animals. They have the best Doctors ever.
mllawrence
5 Aug 2010
REPORT
I was referred here by a friend and our mailman! It isn't the most up-to-date facility, but that doesn't matter!!! Once you meet the staff and the vet, you are certain to know these people CARE for a... Read More
I was referred here by a friend and our mailman! It isn't the most up-to-date facility, but that doesn't matter!!! Once you meet the staff and the vet, you are certain to know these people CARE for animals! They were so thoughtful and knowledgable of things the Boston Rd Animal Hospital wanted to charge thousands of dollars for! They really cared for our dog. They gave her treatment to make the testing process easier on her and they gave us the insight we needed to really KNOW what was going on with our dog. This place was where we got a second opinion for our pet, but from now on, it's the FIRST AND ONLY place we will go!! They were ALL awesome, in a caring, loving, knowledgeable and kind way!! Read Less
THIS DUMP NEEDS TO BE SHUT DOWN AND HIS LICENSE REVOKED!On October 13th I reached out to Vet Gerald B. Cutting at Memorial Drive Animal Clinic via email (never got a reply) then followed up w/ a phon... Read More
THIS DUMP NEEDS TO BE SHUT DOWN AND HIS LICENSE REVOKED!On October 13th I reached out to Vet Gerald B. Cutting at Memorial Drive Animal Clinic via email (never got a reply) then followed up w/ a phone call to inquire on the cost of Cytopoint injection for my Great Dane that weighs 154lbs, and an ear culture. Over the phone I was given the cost of $220, which included the exam fee, ear culture and Cytopoint injection. I was actually charged $245.00. When I arrived to the clinic reiterated to Janet that I was there for Cytopoint and ear culture and that I was quoted $220. Once the Veterinarian finally entered the examination room I again explained we were there to get Cytopoint for Milo's skin allergies as well as an ear culture do to my pet's severe ear infection. During the visit my pet Milo was never examined. Not temperature, weight nor heartbeat was taken. Even after I mention all the bumps and skin issues my pet has he still wasn't even looked at nor touched. In fact the only time the veterinarian touched him was to take a swab of his ear and then administer the injection. I was a bit confused when the injection was given because of the milky color and small amount of the fluid in the injection. The amount of Cytopoint given depends on the animal's weight, but Milo was never weighed and the amount given what seemed like small. The next day I reached my primary vet in Brooklyn and I was told that my pet would have needed 3 bottles of 30mg, and 1 bottle of 20mg. He did not receive anywhere near that amount during his visit to your clinic. Needless to say the injection of what ever was given did absolutely nothing. Weeks later when the vet from Memorial Drive Animal Clinic finally returned my called I asked him about the injection and he was clueless as to what Cytopoint was or even how to spell it. I was shocked! That's when he told me he gave my dog 6mg of Vetalog, NOT CYTOPOINT! He was completely unapologetic to how he and his staff deceived me into believing I purchased exactly what I asked for. Since then I have emailed several times and have yet to receive a response. I have also called several times and continue to get the run around about getting a refund for the injection and the exam fee, none of which my pet actually received. Read Less
Jennifer P.
25 Sep 2018
REPORT
☆☆☆☆☆
REPORT
Many animals have died due to the negligence of this veterinarian. Wished I had known he was already on probation with the board when he misdiagnosed a lump in my cats face as being "nothing", when in... Read More
Many animals have died due to the negligence of this veterinarian. Wished I had known he was already on probation with the board when he misdiagnosed a lump in my cats face as being "nothing", when in fact it was cancer. He proceeded to cut the lump out of his face (with no biopsy) and it lead to a grueling recovery with much suffering for my poor cat. Ultimately we lost our precious fur baby because the cancer spread throughout his body. Had there been a proper diagnosis in the first place, he may have been saved. Either way he would not have spent the last couple of months suffering. Read Less
Marilyn O'Connor
24 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Always helpful, caring and courteous. Appreciate their good work, always.
Cheryl Provenzano
14 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Most compassionate man vet here. Would never go anywhere else. ♡
Michele Burke
12 Jun 2018
REPORT
☆☆☆☆☆
REPORT
We trusted Dr Cutting for almost 15 yrs. We brought our past 2 dogs to him, however our last baby boy (Boxer) 4.5 yrs old was treated for something that he never had and was given a shot that basical... Read More
We trusted Dr Cutting for almost 15 yrs. We brought our past 2 dogs to him, however our last baby boy (Boxer) 4.5 yrs old was treated for something that he never had and was given a shot that basically caused him to go into heart failure. He never ran the proper test that should have been done, if he did our baby would still be with us. :( I will never forgive him for telling me to my face 1 week before we lost him "Don't worry Mom your baby is healthy " Liar !!!! Our family is still so heartbroken over this, it's only been a month but I feel like he took part of my heart with him ! So people that go there please be aware of these post .. not only mine but others. He should be shut down !!! Read Less
Stef M
3 Jun 2018
REPORT
☆☆☆☆☆
REPORT
If you love your animals, don't bring them here, especially if it's an emergency.
Mary Rodriguez
15 May 2018
REPORT
☆☆☆☆☆
REPORT
I took my dog in for a check-up and also get medication for heartworm and flea and tick. I saw in the waiting room information about nexgard flea and tick chewables and Dr. Cuttings assistant was tell... Read More
I took my dog in for a check-up and also get medication for heartworm and flea and tick. I saw in the waiting room information about nexgard flea and tick chewables and Dr. Cuttings assistant was telling me about how it's much better then the liquid and I asked if there has been negative reviews about it and she told me no. So, trusting her I purchased it gave it to my dog and 6 hours later my dog was scratching and biteing his tail so much that when I checked him his skin was super red and his whole body was so hot and also became lethargic. I checked reviews about it and it's happened to alot of dog owners some dog's have died. Stay away from this product do not give it to your dog. Read Less
Heather Sliwa
24 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Would be 0 stars if that was an option. This place should be shut down. They "spayed" my sister's cat and left pieces of ovaries left inside. This caused Mandy to have a terrible infection and she nee... Read More
Would be 0 stars if that was an option. This place should be shut down. They "spayed" my sister's cat and left pieces of ovaries left inside. This caused Mandy to have a terrible infection and she needed to have another surgery to be spayed correctly. All of the medications and second surgery costed my sister thousands of dollars and put poor Mandy through so much stress and pain. When confronted about it, the practice ignored my sister and refused to pay for any of it or even refund the money for the original "spay". He also misdiagnosed one of her dogs and told her the other was too old to be neutered when he wasn't and now he has medical problems because he was never neutered. IF YOU LOVE AND CARE ABOUT YOUR PETS DO NOT BRING THEM TO THIS CLINIC! I will never let them touch any of my pets!!!! Read Less
Huel Fritz
13 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Our cat was misdiagnosed by Dr. Cutting 3 weeks ago. Our cat died last night at New England Vet, in Windsor last night. Diagnosed correctly he would be in my lap right now!
Sonia Torres
9 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Our baby was taken care of. Very friendly and affordable. Thanks!
Patricia Bennett
21 Feb 2018
REPORT
☆☆☆☆☆
REPORT
What for friend they were very informative Pleasant a little time waiting but I got there early going back again but on time this time
Karola Durette-Luckham
19 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Staff is knowledgeable,friendly and helpful. Dr Cuttings is awesome,great with our big dogs and very compassionate.
Joann L.
6 Aug 2017
REPORT
☆☆☆☆☆
REPORT
Been going to this vet for all my cats over the years.easy to make appointments usually within the week you can been seen. Very friendly staff and the doctor is very nice and good with the animals. T... Read More
Been going to this vet for all my cats over the years.easy to make appointments usually within the week you can been seen. Very friendly staff and the doctor is very nice and good with the animals. The appointments are fast and prices are great. I would recommend to anyone who's looking for a local independent vet. Read Less
LordPadriac
7 May 2017
REPORT
☆☆☆☆☆
REPORT
Dr. Cutting and his team are the kindest most loving people and really care for the animals - to the point they even remember your pet's name on return visits. They never treat a question as dumb and ... Read More
Dr. Cutting and his team are the kindest most loving people and really care for the animals - to the point they even remember your pet's name on return visits. They never treat a question as dumb and will explain any concern you have about your pet. As long as they are in business I will not go to another vet. Read Less
Linda Mitrook
15 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Dr Cutting is experienced, compassionate and caring....and his staff have always been great to work with. The clinic is efficient and you leave knowing they took great care of your pets. Highly recomm... Read More
Dr Cutting is experienced, compassionate and caring....and his staff have always been great to work with. The clinic is efficient and you leave knowing they took great care of your pets. Highly recommend. Read Less
Smishy's magical Playhouse
27 May 2016
REPORT
☆☆☆☆☆
REPORT
Dr. cutting is an awesome vet. Absolutely love him
nick ochs
16 May 2016
REPORT
☆☆☆☆☆
REPORT
Always great with our dogs, prices are very fair.
Nathan Nietupski
14 May 2016
REPORT
☆☆☆☆☆
REPORT
Good guy,reasonably priced,great with animals
stylez dalymit
10 May 2016
REPORT
☆☆☆☆☆
REPORT
Great vet the workers are awesome and dr cuttings is great with my dogs great job.
Hector Martinez
15 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Can you xalk
Kimmy L.
4 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Very upset with this place one of my dogs passed away from cancer, only reason why we found out was because we took him to another vet! My other pup had a tumor which he had never noticed and my pups ... Read More
Very upset with this place one of my dogs passed away from cancer, only reason why we found out was because we took him to another vet! My other pup had a tumor which he had never noticed and my pups went there from the day they were born! Read Less
Yasmin Torres
14 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Been coming here for yeeeeeaaaarrrrs!!! The best thank you so much. ;)
Nicole P.
22 Nov 2014
REPORT
☆☆☆☆☆
REPORT
I have been with Dr. Cutting for over 20 years and I would never take any of my animals elsewhere. He is a no holds bar vet who is honest and tells you how it is. No gimmicks to drain your wallet and ... Read More
I have been with Dr. Cutting for over 20 years and I would never take any of my animals elsewhere. He is a no holds bar vet who is honest and tells you how it is. No gimmicks to drain your wallet and very trustworthy. He is genuine and very good at what he does. And his staff is just as phenomenal as he is. Read Less
Melissa R.
16 Jan 2014
REPORT
☆☆☆☆☆
REPORT
I went here with my cat for the first time today. The wait time was reasonable, staff members were courteous and the doctor was amazing. The vet actually listened to what I had to say, he took time to... Read More
I went here with my cat for the first time today. The wait time was reasonable, staff members were courteous and the doctor was amazing. The vet actually listened to what I had to say, he took time to get to know me and my pet. My cat hates new people, he immediately warmed up to the vet and let him touch him- this does not EVER HAPPEN. The price was amazing as well as the doctor. He was honest with me and talked to me. The fact that I am soon to be unemployed again and him wanting to truly help my pet is beyond anything I can write here. We have found our new vet and this is a great place to bring your animals! Read Less
deanna.chelte
5 Aug 2012
REPORT
☆☆☆☆☆
REPORT
This place is animal friendly, reasonably priced and an excellent place to trust your animals. They have the best Doctors ever.
mllawrence
5 Aug 2010
REPORT
☆☆☆☆☆
REPORT
I was referred here by a friend and our mailman! It isn't the most up-to-date facility, but that doesn't matter!!! Once you meet the staff and the vet, you are certain to know these people CARE for a... Read More
I was referred here by a friend and our mailman! It isn't the most up-to-date facility, but that doesn't matter!!! Once you meet the staff and the vet, you are certain to know these people CARE for animals! They were so thoughtful and knowledgable of things the Boston Rd Animal Hospital wanted to charge thousands of dollars for! They really cared for our dog. They gave her treatment to make the testing process easier on her and they gave us the insight we needed to really KNOW what was going on with our dog. This place was where we got a second opinion for our pet, but from now on, it's the FIRST AND ONLY place we will go!! They were ALL awesome, in a caring, loving, knowledgeable and kind way!! Read Less