51 Reviews

Westover Animal Clinic

Chicopee, Massachusetts
General Info
We offer comprehensive physical exams, vaccinations, radiology, ultrasound, in-house and referral laboratory services, surgery (soft tissue/orthopedic), acupuncture, avian and exotic animal medicine, preventive medicine, daytime emergency care, dentistry, nutritional counseling, onsite pharmacy and reproductive services (complete infertility workups, timed artificial insemination, trans-cervical insemination, breeding soundness exams, pregnancy testing, semen collection surgical implants, and c-sections).
Reviews
Angela P.
21 Apr 2019
REPORT
When we started bringing our animals here I thought they where good. That they were not it for the money but for the care of the animals. I recently took one of my animals there and just waiting a lad... Read More
When we started bringing our animals here I thought they where good. That they were not it for the money but for the care of the animals. I recently took one of my animals there and just waiting a lady came in with her dog and was 10 min. Late most places anywhere I think would not charge 10 dollar fee for being 10 min late for a appointment. I mean really even regular doctors give 15min leeway. And not charge you a late fee ridiculous. Then doctor did blood work on Β my pet who had teeth cleaned at a another vet had blood work done while fasting said nothing about diabetes. This lady was told that my pet literally just ate before coming to the office because they didn't tell me to have him fast they did blood work said he was diabetic. Regardless of of being a human or a pet in order to accurate reading you have to fast. Read Less
Judith T.
7 Feb 2019
REPORT
My dog was without his seizure meds for for 3 day because they had no idea what was going on.
Laura McCarthy
5 Aug 2018
REPORT
I recently had to do the most difficult part of pet ownership and euthanize my mom's dog. Dr Smith and the staff were extremely compassionate and far beyond excellent in the care that they gave. The s... Read More
I recently had to do the most difficult part of pet ownership and euthanize my mom's dog. Dr Smith and the staff were extremely compassionate and far beyond excellent in the care that they gave. The staff lifted her dog from the car and placed her on a comfortable blanket inside . Dr. Smith took the time to clearly explain the dogs failing health to my elderly Mom, was gentle and caring with both my mom and her dog and gave us plenty of time to say goodbye to our pet. There were also many hugs and tissues available! Thank you Dr Smith and staff! Read Less
Leon Smola
30 Jun 2018
REPORT
The people at Westover animal clinic are wonderful, very caring and especially respectful of the patients they take care of . I myself have had several cats that I've brought there and whether its bei... Read More
The people at Westover animal clinic are wonderful, very caring and especially respectful of the patients they take care of . I myself have had several cats that I've brought there and whether its being neutered, a booster shot or unfortunately a euthanazation, I was very happy with the professionalism they showed. I will continue to go there whenever my cats need. Diana& Leon Smola Read Less
JT SKI
25 Jun 2018
REPORT
I was very pleased with the care they show Dr. allen explained everything we needed to know,would surely recommend her for a vet
Aimee Desrosiers
5 Jun 2018
REPORT
The staff at Westover Animal Clinic went above and beyond when treating my 2lb puppy who was severely ill with parvo. I am happy to say he is almost 6 months old and is happy and healthy thanks to Wes... Read More
The staff at Westover Animal Clinic went above and beyond when treating my 2lb puppy who was severely ill with parvo. I am happy to say he is almost 6 months old and is happy and healthy thanks to Westover Animal Clinic! Read Less
GreenSnow413 l
4 Jun 2018
REPORT
Great animal clinic. The took good care of my little 3 month old chihuahua Leo. The staff are very friendly and helpful. This is now my puppy's permanent vet clinic. They have plenty of doctors so it ... Read More
Great animal clinic. The took good care of my little 3 month old chihuahua Leo. The staff are very friendly and helpful. This is now my puppy's permanent vet clinic. They have plenty of doctors so it really easy to get a appointment. Read Less
Yael Hoffman
3 May 2018
REPORT
Wonderful experience very cortiyese staff, very professional doctors and very rarely that people know to treat cats stress free like the vet and the technician I encountered at their clinic. Thank you... Read More
Wonderful experience very cortiyese staff, very professional doctors and very rarely that people know to treat cats stress free like the vet and the technician I encountered at their clinic. Thank you very much dr Constant. Read Less
Roxanne M.
30 Apr 2018
REPORT
Our dog had minor surgery and was never right again. He has nerve damage in both hind legs. Before surgery he could run and jump. The day after, nothing. I would not recommend this place
Lois H.
27 Apr 2018
REPORT
Called for neuter pricing and possibility of taking on as new patient. TERRIBLE MONEY $UCKERS! Β Said the dog would need full exams (ok) INCL tooth x-rays (WHAT?!) This is a pup under1 year. They said ... Read More
Called for neuter pricing and possibility of taking on as new patient. TERRIBLE MONEY $UCKERS! Β Said the dog would need full exams (ok) INCL tooth x-rays (WHAT?!) This is a pup under1 year. They said they recommend this annually. C'mon. Neuter price (NOT spaying) 545.00. This is WITHOUT pre lab bloodwork. WOW! The Cadillac cut! Read Less
Erika Abreu
19 Apr 2018
REPORT
If you really love and care for your pet DO NOT bring them here. This place only cares about charging. Doesn't even deserve a one star rating. Brought my dog in due to pain and was overcharged with al... Read More
If you really love and care for your pet DO NOT bring them here. This place only cares about charging. Doesn't even deserve a one star rating. Brought my dog in due to pain and was overcharged with almost $500. The most expensive exams were done because the vet said the others were unecessary, but when we added it all up it still didnt reach that total. Meds were perscribed and the vet could not give an explanation as to why and we were never given an answer as to why my dog is in pain, she couldn't even answer our basic questions. At the end we were charged an additional $52 which was not mentioned at all because and I quote "it's a given". And when we asked where all this money was coming from and pleaded for them to further explain the Blonde front desk associate caught an attitude and decided to start fronting as if she was going to something. She got very hostile with no provocation. We left very unsatisfied with no answers and shaken up due to the experience Read Less
Hector Cruz
4 Mar 2018
REPORT
I'm so glad I decided to bring my furry friend in to this place. The staff was great and I feel they took great care of Khazy....they followed up to see how he was doing after surgery. I will continue... Read More
I'm so glad I decided to bring my furry friend in to this place. The staff was great and I feel they took great care of Khazy....they followed up to see how he was doing after surgery. I will continue to bring him in for all his needs. Read Less
samantha L
16 Feb 2018
REPORT
The staff here are very friendly. Even the other customers are friendly. Every vet visit no matter where you go will be expensive. Everyone seemed to truly care and were animal friendly.
Tammy Piquette
7 Feb 2018
REPORT
I've been taking my pet's here for well over 16 yrs. I know my pet's are in good hands. We mostly see Dr. Allen and sometimes Dr. Wepner. The prices can be a bit high but I know that Vets are not chea... Read More
I've been taking my pet's here for well over 16 yrs. I know my pet's are in good hands. We mostly see Dr. Allen and sometimes Dr. Wepner. The prices can be a bit high but I know that Vets are not cheap. It's not as bad as the local Animal Hospital. Dr. Allen has always been very thoughtful and helpful with our situation. Read Less
Jake R.
1 Feb 2018
REPORT
Terrible record keeping. Did not provide X-Rays in our cats records. Starting from scratch at a new vet.
Lynette Staszko
26 Jan 2018
REPORT
Love Dr. Constant and Dr. Allen! They know and love our pets, remember their quirks, and even remember details of the ones we have lost over the years. The technicians are very loving as well, all of ... Read More
Love Dr. Constant and Dr. Allen! They know and love our pets, remember their quirks, and even remember details of the ones we have lost over the years. The technicians are very loving as well, all of which puts our pets at ease. Always great service, all the available options when one of our pets is sick. And when the hard question comes and its time to say goodbye, they are so respectful and caring to ease the situation as much as possible. Read Less
Heather Obriskie
21 Jan 2018
REPORT
Dr Weppner and the front desk staff are excellent ! They were running 10 mins behind as it was Saturday and I was squeezed in last minute but Ashley, their technician still managed to make us feel not... Read More
Dr Weppner and the front desk staff are excellent ! They were running 10 mins behind as it was Saturday and I was squeezed in last minute but Ashley, their technician still managed to make us feel not rushed and took her time getting all our info. Clean facility and great practice of veterinary medicine! Thank you again for everything! Read Less
Nikki T.
22 Aug 2017
REPORT
Westover Animal's entire staff, from the time I arrive with my loved pet to the time we have seen the vet and are leaving, has been AWESOME. We've always had very positive experiences. Dr Constance ha... Read More
Westover Animal's entire staff, from the time I arrive with my loved pet to the time we have seen the vet and are leaving, has been AWESOME. We've always had very positive experiences. Dr Constance has been our vet for years and years now and he and the whole staff reaΔΊly listen, work, and provide the best care to my beloved pets and to US as "the parents." Highly recommend them. Read Less
Amanda Schook
17 May 2017
REPORT
My aunt's cat had become very sick over the course of 6 months. The entire staff, especially Amy M, was outstanding and completely supportive even after the cat had to be put down. They continued to a... Read More
My aunt's cat had become very sick over the course of 6 months. The entire staff, especially Amy M, was outstanding and completely supportive even after the cat had to be put down. They continued to assist us through the cremation process. I am so happy for my aunt to have them. They made a difficult time not so difficult. Read Less
Vanesa Estrella
22 Apr 2017
REPORT
I've had all my dogs come here, and the care has been phenomenal. Two of my dogs have come here since they were puppies, one of which has a rare illness in which this clinic worked hard to figure out ... Read More
I've had all my dogs come here, and the care has been phenomenal. Two of my dogs have come here since they were puppies, one of which has a rare illness in which this clinic worked hard to figure out what it was. The staff here is friendly, their vet a sweetheart. I couldn't ask for a better place, honestly. Read Less
Ibrahim D.
5 Apr 2017
REPORT
Super unprofessional place. They change the price for vaccine 3 times in 1 hour. I will never take my dog there again.... Rip off... check the prices before anything you will make it there.
Elizabeth Wheeler
5 Mar 2017
REPORT
Always wonderful. Fantastic vets. Wonderful support staff.
Sarah Bessette
4 Mar 2017
REPORT
Assistant made me very uncomfortable with her handling of my cat. Roughly handled him and grabbed him by the ruff of his neck. No teeth or claws from him, just a scared cat trying to jump off the meta... Read More
Assistant made me very uncomfortable with her handling of my cat. Roughly handled him and grabbed him by the ruff of his neck. No teeth or claws from him, just a scared cat trying to jump off the metal table. He isn't very hard to detain. I also never witness them take my cat's temperature, which is something that should be done every wellness visit. Didn't seem as knowledgeable as other vets I have visited and generally disliked service here. MUCH BETTER than Dr. Cutter's, though. Never go there. Read Less
Donald Gaudette
8 Feb 2017
REPORT
It seems that the entire front staff has turned over and the quality of service has suffered for it.as of 2/8/17 will never go there again they are only there to soak their customers of as much money ... Read More
It seems that the entire front staff has turned over and the quality of service has suffered for it.as of 2/8/17 will never go there again they are only there to soak their customers of as much money as possible be very aware everyone they have become absolutely awful. Read Less
Professor BonBon
5 Feb 2017
REPORT
Treated my sugar glider great! Rare to find a vet that treats sugar gliders!
Rose Jones
3 Feb 2017
REPORT
There service's are a great value they are the most cost worthy place for a animal clinic.
T S.
10 Jan 2017
REPORT
Corporate owned with little respect towards clients. Don't be fooled Westover is owned by a CORPORATION even though they hide it. Β Reception staff is ALWAYS RUDE whenever I am booking and appt. Stoppe... Read More
Corporate owned with little respect towards clients. Don't be fooled Westover is owned by a CORPORATION even though they hide it. Β Reception staff is ALWAYS RUDE whenever I am booking and appt. Stopped going here after they euthanized my bird with an intracardiac injection while I was in the room. My poor cockatiel let out a death squawk and then struggled to breath as the euthasol took hold until she finally died. Read Less
Emily Woods
21 Dec 2016
REPORT
Everyone at westover animal clinic was so kind and helpful after the tragic loss of my dog they went above and beyond for me and my family thank you for all the kind words love and support i love it h... Read More
Everyone at westover animal clinic was so kind and helpful after the tragic loss of my dog they went above and beyond for me and my family thank you for all the kind words love and support i love it here Read Less
Randolph Quinones
13 Dec 2016
REPORT
Very expensive and had blood work ordered for my dog that was not needed. $754 visit with no outcome. Went to a different animal clinic which was great
Jamie Sirois
22 Nov 2016
REPORT
Just brought in my kitty for her annual checkup. We love Westover Animal Clinic! Everyone is always so nice, and I was in and out in 15 minutes while juggling a fussy toddler. :-)
Danielle Pikul
13 Nov 2016
REPORT
Treated my dog with so much respect and dignity during his final moments, words cannot express my gratitude. Truly amazing people.
Paul Laporte
5 Nov 2016
REPORT
The Westover Animal clin works 100 percent on Animals health ps they are helpe at this time with my cat
Barbara Twohig
2 Nov 2016
REPORT
Have always had great experiences at Westover Animal Clinic. Had to put my dog, Brownie, down this summer. The staff was more than compassionate with us and tried to help in anyway possible. Will alwa... Read More
Have always had great experiences at Westover Animal Clinic. Had to put my dog, Brownie, down this summer. The staff was more than compassionate with us and tried to help in anyway possible. Will always bring my animals there. I now have a new dog, Braedey, who is already a client of theirs!!! Read Less
Marj Dickmann
7 Oct 2016
REPORT
Over the last 2 years have been a little "ruff" for Suki (had to do it). So we've had more than your usual number of visits to the clinic. Always professional and easy to get in to be seen with your ... Read More
Over the last 2 years have been a little "ruff" for Suki (had to do it). So we've had more than your usual number of visits to the clinic. Always professional and easy to get in to be seen with your favorite doctor. Read Less
Marie Destromp
6 Oct 2016
REPORT
I wasn't happy with the care from my other vet after the tragic loss of our first dog..My daughter told me about her experience with taking her hedgehog there..I even took him for her when she couldn'... Read More
I wasn't happy with the care from my other vet after the tragic loss of our first dog..My daughter told me about her experience with taking her hedgehog there..I even took him for her when she couldn't..They were so friendly and let you ask questions even if you thought they were dumb..They are all a great group of people and my puppy Penny loves going there..So do I.. Read Less
Kelsey Niemiec
10 Sep 2016
REPORT
Today, we said goodbye to my best friend of about 20 years. Dr. Smith and the entire staff at Westover Animal Clinic were astounding. Your compassion and empathy did not go unnoticed. Thank you, all, ... Read More
Today, we said goodbye to my best friend of about 20 years. Dr. Smith and the entire staff at Westover Animal Clinic were astounding. Your compassion and empathy did not go unnoticed. Thank you, all, from the deepest part of my and my family's heart.Read Less
Jose Rijos
7 Sep 2016
REPORT
Sniper's accident was one the hardest things we endured as a family this year. The care and compassion all staff and Dr. have consistently with Sniper's care is amazing and made this process at ease.... Read More
Sniper's accident was one the hardest things we endured as a family this year. The care and compassion all staff and Dr. have consistently with Sniper's care is amazing and made this process at ease. Being part of the Westover Animal Clinic Family has been a blessing for all of us...... We only rated a 5 because there are 5 stars but they definitely deserve all the stars.... Read Less
staceyo6758 507gandara
22 Jul 2016
REPORT
My experiences with this clinic have been VERY bad..My beautiful Siamese cat had a terrible infection on one side of her face. They said she had a "chipped tooth" then gave her an antibiotic..supposed... Read More
My experiences with this clinic have been VERY bad..My beautiful Siamese cat had a terrible infection on one side of her face. They said she had a "chipped tooth" then gave her an antibiotic..supposedly. Well, she continued to get worse and my husband brought her back two more times, charging an arm and a leg but again, she continued to get worse. Finally they said her tooth needs to be extracted for $600 to $800 dollars!!! This should've been done the first time. We brought her to VMC animal hospital, emergency department where they advised us immediately to have her tooth removed. Have her a strong antibiotic, some meds to give her an appetite, and great advice. Westover Animal clinic really needs to give us ALL our money back..they left our poor cat in pain, and gave us NOTHING but heartache. They need to be shut down! I will be writing to the Better Business bureau, and taking court action. What a horrible place, no empathy or compassion whatsoever. They really don't deserve the 1 star I gave them but I wanted people to see this and get their attention. Read Less
Emily S.
14 Jun 2016
REPORT
If you have a rescue dog, stay away! Very dissappointing experience here with Bonnie Smith. I just got a puppy from a rescue and wanted to bring him for a wellness checkup. After looking at reviews fo... Read More
If you have a rescue dog, stay away! Very dissappointing experience here with Bonnie Smith. I just got a puppy from a rescue and wanted to bring him for a wellness checkup. After looking at reviews for places nearby I decided on Westover Animal Clinic.. what a mistake. I waited an hour to be seen, even after arriving 15 minutes early like they had requested, then had the worst time with the vet, Bonnie Smith. Anything having to do with my dog was just "ok"... she checked his heart and lungs - "eh, they sound ok... no congenital defects", I asked if there was any problem or concerns and her response was an apathetic "eh. they're ok..". Then, being concerned that he appeared to be itching himself a but more than normal, I asked if she thought he might have allergies, if I should try a new food or shampoo, etc. and her response was only condescending, not informative - "Well..I'd hope not for you if he's still this young. Ha." with no actual answer to my question. Next, she checked his knees and told me he appears to have a congenital defect, a luxating patella. I ask her recommended form of treatment and she tells me joint supplements and a possible surgery in the future if it is bothersome, but first I'd need to decide if I "even want to keep the dog" or if I can instead "give him back to the rescue and maybe get my money back", and that if I had "just got him from a breeder than I could have returned him and picked a new dog"... uhm... Really? I adopted the dog and he is a family member, not a damaged good to be returned when they are not "up to par". He is a happy puppy, not in any pain, has seen previous vets when he was being fostered and no one else noticed any issue. Joint supplements, and possibly needing surgery in the future? Ok, I can handle that. A vet who not only promotes breeding when I bring my rescue pup in to be seen by her, but also suggests I should return my dog if I can and should have gone to a breeder? I cannot handle that. I'm not sure if this vet has an all around issue with rescue dogs, or was just having a terrible day, but I definitely will not be sticking around to find out. I would give a less than 1 star review if I could. Just awful. Read Less
Kathryn Meade Vooris
25 May 2016
REPORT
I always recommend Westover AC to anyone who is looking for a vet. Dr. Allen and Dr. Weppner (my dogs have seen them both) are always great and informative. All of the staff is very friendly and helpf... Read More
I always recommend Westover AC to anyone who is looking for a vet. Dr. Allen and Dr. Weppner (my dogs have seen them both) are always great and informative. All of the staff is very friendly and helpful. I'm happy to have a place that I trust to help me care for my boys, they are my babies! Read Less
Jill Lueb
11 Jan 2016
REPORT
I have had two cats treated now at Westover and they are wonderful. One cat had a tumor removed and unfortunately died from cancer, but the vet and staff were so caring, open and honest about his fut... Read More
I have had two cats treated now at Westover and they are wonderful. One cat had a tumor removed and unfortunately died from cancer, but the vet and staff were so caring, open and honest about his future despite the fact that he had a terminal illness. My other cat has a lifelong medical condition and they have been honest and recommended the most appropriate treatment for her. Her condition has improved greatly and they handle her so well despite the fact that she is a very shy cat. Nice people, very skilled staff and doctors, and reasonable!Read Less
Angela DeLeonardis
16 Jul 2015
REPORT
I brought my 15 year old cat Salem there because he lost a lot of weight and stopped eating. He received a blood test but found out his kidneys were shutting down. Dr Weppner was very truthful with m... Read More
I brought my 15 year old cat Salem there because he lost a lot of weight and stopped eating. He received a blood test but found out his kidneys were shutting down. Dr Weppner was very truthful with me and gave me a few choices which all seemed to only prolong his suffering so in the end I chose to have him put to sleep to end his suffering. It was the hardest thing I think I ever had to do in my life. I had him aestheticized before receiving the shot that put him down. It was much better to see him gently fall asleep first. I cried the whole time I was there. Dr. Weppner and the staff were very sympathetic. I ended up taking his body home, they put him in a cloth bag with a halo and paw print on it and they gave me a prayer card with his paw print on it. I later received a sympathy card in the mail from Dr Weppner which made me feel like I made the right choice so that made me feel much better. I will always be sad that I lost my Salem but I am glad he was gently cared for in his last moments by Dr. Weppner and staff. Thank you.Read Less
Elizabeth Atwood
29 Jun 2015
REPORT
You guys are great. Thank you for all the care you give to my 'babies' and all the information you give to me.
Cheryl S.
2 Jun 2015
REPORT
Dr Allen and the staff at Westover are awesome. They are through and she always takes her time and she listens to our concerns and stories. They truly care about what they do and it shows. I am happy ... Read More
Dr Allen and the staff at Westover are awesome. They are through and she always takes her time and she listens to our concerns and stories. They truly care about what they do and it shows. I am happy that they were recommended to me and I would also recommend them to other pet owners. Read Less
Lola SCHMiggins
12 Apr 2015
REPORT
Dr. Emily Allen made Gingy my cat feel comfortable. He stopped crying and shaking when she held him and called him dude. She has a very comforting nature. Gingy was purring all the way home instead... Read More
Dr. Emily Allen made Gingy my cat feel comfortable. He stopped crying and shaking when she held him and called him dude. She has a very comforting nature. Gingy was purring all the way home instead of crying. Read Less
D D.
30 Mar 2015
REPORT
What a GREAT place service is amazing Dr Karen Bresset Β is wonderful I would highly recommend Westover Animal Clinic!!!
Lori A.
21 Jul 2014
REPORT
Rip off !!! Β In business to make money off your pets health....400.00 to spay or neuter rabbit....Amherst animal clinic 200...
Brenda Arce
6 Jun 2014
REPORT
I brought my 13 year old dog to Westover in 2008 because my vet was closed. Sadly he was too sick to save. I received a beautiful sympathy card in the mail from Dr. Wepner. Nine months later the 1... Read More
I brought my 13 year old dog to Westover in 2008 because my vet was closed. Sadly he was too sick to save. I received a beautiful sympathy card in the mail from Dr. Wepner. Nine months later the 12 year old son of this dog was suffering from cancer. My own vet made me wait over 3 hours while he had scheduled appts, while my Bear could hardly breathe. October of 2013, I brought my 3 year old to Westover after my own vet kept ignoring that my boy was limping off and on for over a year. Dr. Wepner knew it was lyme. They helped save my baby's life. I now have both my service dog and my 3 year old pup go to Dr. Wepner. I love the way we are treated, and they really love our furbabies. They really do care...Read Less
Laura T.
8 Dec 2013
REPORT
If there was a 10-stars scale I will give an 11 to these place. The service is amazing. Everyone treats my baby so good. They even sent her a birthday card! They do follow-up call to see how she is an... Read More
If there was a 10-stars scale I will give an 11 to these place. The service is amazing. Everyone treats my baby so good. They even sent her a birthday card! They do follow-up call to see how she is and they really care. Read Less
Britt Z.
10 Sep 2013
REPORT
I have lived in various different areas for work and have to get new vets all the time. Β It is aways so hard finding a good vet and I dread this part of the move. I moved here from CA and choose this ... Read More
I have lived in various different areas for work and have to get new vets all the time. Β It is aways so hard finding a good vet and I dread this part of the move. I moved here from CA and choose this place due to the reviews. I have really loved this clinic even though I haven't been here long. The staff is very caring and always have lots of treats for the dogs. The facility is nice and the prices seem reasonable. Β Dr. Allen, who is the vet I have seen the most, is amazing. I have never had a vet spend so much time and show so much concern over my dog. I felt like she was not rushing to get to another appointment so I was able to go through just other questions I have had lately. Β She also went above and beyond in follow-up calls! Read Less
Christine K.
10 Nov 2012
REPORT
I have been coming here for over ten years, and they have always been very caring toward my pets, and very patient when one is not so cooperative! Β They are very straightforward about what things cost... Read More
I have been coming here for over ten years, and they have always been very caring toward my pets, and very patient when one is not so cooperative! Β They are very straightforward about what things cost, so there are no surprises. All the doctors are great, but Dr. Allen is our favorite. Read Less
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(413) 437-0202
1361 Memorial Drive
Chicopee Massachusetts 01020
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
08:00AM-13:00PM
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Westover Animal Clinic

Chicopee, Massachusetts
(51)
1361 Memorial Drive
Chicopee Massachusetts 01020
We offer comprehensive physical exams, vaccinations, radiology, ultrasound, in-house and referral laboratory services, surgery (soft tissue/orthopedic), acupuncture, avian and exotic animal medicine, preventive medicine, daytime emergency care, dentistry, nutritional counseling, onsite pharmacy and reproductive services (complete infertility workups, timed artificial insemination, trans-cervical insemination, breeding soundness exams, pregnancy testing, semen collection surgical implants, and c-sections).
Monday
08:00AM-17:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-17:00PM
Saturday
08:00AM-13:00PM
Angela P.
21 Apr 2019
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REPORT
When we started bringing our animals here I thought they where good. That they were not it for the money but for the care of the animals. I recently took one of my animals there and just waiting a lad... Read More
When we started bringing our animals here I thought they where good. That they were not it for the money but for the care of the animals. I recently took one of my animals there and just waiting a lady came in with her dog and was 10 min. Late most places anywhere I think would not charge 10 dollar fee for being 10 min late for a appointment. I mean really even regular doctors give 15min leeway. And not charge you a late fee ridiculous. Then doctor did blood work on Β my pet who had teeth cleaned at a another vet had blood work done while fasting said nothing about diabetes. This lady was told that my pet literally just ate before coming to the office because they didn't tell me to have him fast they did blood work said he was diabetic. Regardless of of being a human or a pet in order to accurate reading you have to fast. Read Less
Judith T.
7 Feb 2019
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REPORT
My dog was without his seizure meds for for 3 day because they had no idea what was going on.
Laura McCarthy
5 Aug 2018
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REPORT
I recently had to do the most difficult part of pet ownership and euthanize my mom's dog. Dr Smith and the staff were extremely compassionate and far beyond excellent in the care that they gave. The s... Read More
I recently had to do the most difficult part of pet ownership and euthanize my mom's dog. Dr Smith and the staff were extremely compassionate and far beyond excellent in the care that they gave. The staff lifted her dog from the car and placed her on a comfortable blanket inside . Dr. Smith took the time to clearly explain the dogs failing health to my elderly Mom, was gentle and caring with both my mom and her dog and gave us plenty of time to say goodbye to our pet. There were also many hugs and tissues available! Thank you Dr Smith and staff! Read Less
Leon Smola
30 Jun 2018
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REPORT
The people at Westover animal clinic are wonderful, very caring and especially respectful of the patients they take care of . I myself have had several cats that I've brought there and whether its bei... Read More
The people at Westover animal clinic are wonderful, very caring and especially respectful of the patients they take care of . I myself have had several cats that I've brought there and whether its being neutered, a booster shot or unfortunately a euthanazation, I was very happy with the professionalism they showed. I will continue to go there whenever my cats need. Diana& Leon Smola Read Less
JT SKI
25 Jun 2018
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REPORT
I was very pleased with the care they show Dr. allen explained everything we needed to know,would surely recommend her for a vet
Aimee Desrosiers
5 Jun 2018
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REPORT
The staff at Westover Animal Clinic went above and beyond when treating my 2lb puppy who was severely ill with parvo. I am happy to say he is almost 6 months old and is happy and healthy thanks to Wes... Read More
The staff at Westover Animal Clinic went above and beyond when treating my 2lb puppy who was severely ill with parvo. I am happy to say he is almost 6 months old and is happy and healthy thanks to Westover Animal Clinic! Read Less
GreenSnow413 l
4 Jun 2018
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REPORT
Great animal clinic. The took good care of my little 3 month old chihuahua Leo. The staff are very friendly and helpful. This is now my puppy's permanent vet clinic. They have plenty of doctors so it ... Read More
Great animal clinic. The took good care of my little 3 month old chihuahua Leo. The staff are very friendly and helpful. This is now my puppy's permanent vet clinic. They have plenty of doctors so it really easy to get a appointment. Read Less
Yael Hoffman
3 May 2018
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REPORT
Wonderful experience very cortiyese staff, very professional doctors and very rarely that people know to treat cats stress free like the vet and the technician I encountered at their clinic. Thank you... Read More
Wonderful experience very cortiyese staff, very professional doctors and very rarely that people know to treat cats stress free like the vet and the technician I encountered at their clinic. Thank you very much dr Constant. Read Less
Roxanne M.
30 Apr 2018
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REPORT
Our dog had minor surgery and was never right again. He has nerve damage in both hind legs. Before surgery he could run and jump. The day after, nothing. I would not recommend this place
Lois H.
27 Apr 2018
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REPORT
Called for neuter pricing and possibility of taking on as new patient. TERRIBLE MONEY $UCKERS! Β Said the dog would need full exams (ok) INCL tooth x-rays (WHAT?!) This is a pup under1 year. They said ... Read More
Called for neuter pricing and possibility of taking on as new patient. TERRIBLE MONEY $UCKERS! Β Said the dog would need full exams (ok) INCL tooth x-rays (WHAT?!) This is a pup under1 year. They said they recommend this annually. C'mon. Neuter price (NOT spaying) 545.00. This is WITHOUT pre lab bloodwork. WOW! The Cadillac cut! Read Less
Erika Abreu
19 Apr 2018
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REPORT
If you really love and care for your pet DO NOT bring them here. This place only cares about charging. Doesn't even deserve a one star rating. Brought my dog in due to pain and was overcharged with al... Read More
If you really love and care for your pet DO NOT bring them here. This place only cares about charging. Doesn't even deserve a one star rating. Brought my dog in due to pain and was overcharged with almost $500. The most expensive exams were done because the vet said the others were unecessary, but when we added it all up it still didnt reach that total. Meds were perscribed and the vet could not give an explanation as to why and we were never given an answer as to why my dog is in pain, she couldn't even answer our basic questions. At the end we were charged an additional $52 which was not mentioned at all because and I quote "it's a given". And when we asked where all this money was coming from and pleaded for them to further explain the Blonde front desk associate caught an attitude and decided to start fronting as if she was going to something. She got very hostile with no provocation. We left very unsatisfied with no answers and shaken up due to the experience Read Less
Hector Cruz
4 Mar 2018
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REPORT
I'm so glad I decided to bring my furry friend in to this place. The staff was great and I feel they took great care of Khazy....they followed up to see how he was doing after surgery. I will continue... Read More
I'm so glad I decided to bring my furry friend in to this place. The staff was great and I feel they took great care of Khazy....they followed up to see how he was doing after surgery. I will continue to bring him in for all his needs. Read Less
samantha L
16 Feb 2018
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REPORT
The staff here are very friendly. Even the other customers are friendly. Every vet visit no matter where you go will be expensive. Everyone seemed to truly care and were animal friendly.
Tammy Piquette
7 Feb 2018
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REPORT
I've been taking my pet's here for well over 16 yrs. I know my pet's are in good hands. We mostly see Dr. Allen and sometimes Dr. Wepner. The prices can be a bit high but I know that Vets are not chea... Read More
I've been taking my pet's here for well over 16 yrs. I know my pet's are in good hands. We mostly see Dr. Allen and sometimes Dr. Wepner. The prices can be a bit high but I know that Vets are not cheap. It's not as bad as the local Animal Hospital. Dr. Allen has always been very thoughtful and helpful with our situation. Read Less
Jake R.
1 Feb 2018
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REPORT
Terrible record keeping. Did not provide X-Rays in our cats records. Starting from scratch at a new vet.
Lynette Staszko
26 Jan 2018
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REPORT
Love Dr. Constant and Dr. Allen! They know and love our pets, remember their quirks, and even remember details of the ones we have lost over the years. The technicians are very loving as well, all of ... Read More
Love Dr. Constant and Dr. Allen! They know and love our pets, remember their quirks, and even remember details of the ones we have lost over the years. The technicians are very loving as well, all of which puts our pets at ease. Always great service, all the available options when one of our pets is sick. And when the hard question comes and its time to say goodbye, they are so respectful and caring to ease the situation as much as possible. Read Less
Heather Obriskie
21 Jan 2018
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REPORT
Dr Weppner and the front desk staff are excellent ! They were running 10 mins behind as it was Saturday and I was squeezed in last minute but Ashley, their technician still managed to make us feel not... Read More
Dr Weppner and the front desk staff are excellent ! They were running 10 mins behind as it was Saturday and I was squeezed in last minute but Ashley, their technician still managed to make us feel not rushed and took her time getting all our info. Clean facility and great practice of veterinary medicine! Thank you again for everything! Read Less
Nikki T.
22 Aug 2017
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REPORT
Westover Animal's entire staff, from the time I arrive with my loved pet to the time we have seen the vet and are leaving, has been AWESOME. We've always had very positive experiences. Dr Constance ha... Read More
Westover Animal's entire staff, from the time I arrive with my loved pet to the time we have seen the vet and are leaving, has been AWESOME. We've always had very positive experiences. Dr Constance has been our vet for years and years now and he and the whole staff reaΔΊly listen, work, and provide the best care to my beloved pets and to US as "the parents." Highly recommend them. Read Less
Amanda Schook
17 May 2017
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REPORT
My aunt's cat had become very sick over the course of 6 months. The entire staff, especially Amy M, was outstanding and completely supportive even after the cat had to be put down. They continued to a... Read More
My aunt's cat had become very sick over the course of 6 months. The entire staff, especially Amy M, was outstanding and completely supportive even after the cat had to be put down. They continued to assist us through the cremation process. I am so happy for my aunt to have them. They made a difficult time not so difficult. Read Less
Vanesa Estrella
22 Apr 2017
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REPORT
I've had all my dogs come here, and the care has been phenomenal. Two of my dogs have come here since they were puppies, one of which has a rare illness in which this clinic worked hard to figure out ... Read More
I've had all my dogs come here, and the care has been phenomenal. Two of my dogs have come here since they were puppies, one of which has a rare illness in which this clinic worked hard to figure out what it was. The staff here is friendly, their vet a sweetheart. I couldn't ask for a better place, honestly. Read Less
Ibrahim D.
5 Apr 2017
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REPORT
Super unprofessional place. They change the price for vaccine 3 times in 1 hour. I will never take my dog there again.... Rip off... check the prices before anything you will make it there.
Elizabeth Wheeler
5 Mar 2017
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REPORT
Always wonderful. Fantastic vets. Wonderful support staff.
Sarah Bessette
4 Mar 2017
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REPORT
Assistant made me very uncomfortable with her handling of my cat. Roughly handled him and grabbed him by the ruff of his neck. No teeth or claws from him, just a scared cat trying to jump off the meta... Read More
Assistant made me very uncomfortable with her handling of my cat. Roughly handled him and grabbed him by the ruff of his neck. No teeth or claws from him, just a scared cat trying to jump off the metal table. He isn't very hard to detain. I also never witness them take my cat's temperature, which is something that should be done every wellness visit. Didn't seem as knowledgeable as other vets I have visited and generally disliked service here. MUCH BETTER than Dr. Cutter's, though. Never go there. Read Less
Donald Gaudette
8 Feb 2017
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REPORT
It seems that the entire front staff has turned over and the quality of service has suffered for it.as of 2/8/17 will never go there again they are only there to soak their customers of as much money ... Read More
It seems that the entire front staff has turned over and the quality of service has suffered for it.as of 2/8/17 will never go there again they are only there to soak their customers of as much money as possible be very aware everyone they have become absolutely awful. Read Less
Professor BonBon
5 Feb 2017
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REPORT
Treated my sugar glider great! Rare to find a vet that treats sugar gliders!
Rose Jones
3 Feb 2017
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REPORT
There service's are a great value they are the most cost worthy place for a animal clinic.
T S.
10 Jan 2017
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REPORT
Corporate owned with little respect towards clients. Don't be fooled Westover is owned by a CORPORATION even though they hide it. Β Reception staff is ALWAYS RUDE whenever I am booking and appt. Stoppe... Read More
Corporate owned with little respect towards clients. Don't be fooled Westover is owned by a CORPORATION even though they hide it. Β Reception staff is ALWAYS RUDE whenever I am booking and appt. Stopped going here after they euthanized my bird with an intracardiac injection while I was in the room. My poor cockatiel let out a death squawk and then struggled to breath as the euthasol took hold until she finally died. Read Less
Emily Woods
21 Dec 2016
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REPORT
Everyone at westover animal clinic was so kind and helpful after the tragic loss of my dog they went above and beyond for me and my family thank you for all the kind words love and support i love it h... Read More
Everyone at westover animal clinic was so kind and helpful after the tragic loss of my dog they went above and beyond for me and my family thank you for all the kind words love and support i love it here Read Less
Randolph Quinones
13 Dec 2016
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REPORT
Very expensive and had blood work ordered for my dog that was not needed. $754 visit with no outcome. Went to a different animal clinic which was great
Jamie Sirois
22 Nov 2016
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REPORT
Just brought in my kitty for her annual checkup. We love Westover Animal Clinic! Everyone is always so nice, and I was in and out in 15 minutes while juggling a fussy toddler. :-)
Danielle Pikul
13 Nov 2016
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REPORT
Treated my dog with so much respect and dignity during his final moments, words cannot express my gratitude. Truly amazing people.
Paul Laporte
5 Nov 2016
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REPORT
The Westover Animal clin works 100 percent on Animals health ps they are helpe at this time with my cat
Barbara Twohig
2 Nov 2016
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REPORT
Have always had great experiences at Westover Animal Clinic. Had to put my dog, Brownie, down this summer. The staff was more than compassionate with us and tried to help in anyway possible. Will alwa... Read More
Have always had great experiences at Westover Animal Clinic. Had to put my dog, Brownie, down this summer. The staff was more than compassionate with us and tried to help in anyway possible. Will always bring my animals there. I now have a new dog, Braedey, who is already a client of theirs!!! Read Less
Marj Dickmann
7 Oct 2016
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REPORT
Over the last 2 years have been a little "ruff" for Suki (had to do it). So we've had more than your usual number of visits to the clinic. Always professional and easy to get in to be seen with your ... Read More
Over the last 2 years have been a little "ruff" for Suki (had to do it). So we've had more than your usual number of visits to the clinic. Always professional and easy to get in to be seen with your favorite doctor. Read Less
Marie Destromp
6 Oct 2016
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REPORT
I wasn't happy with the care from my other vet after the tragic loss of our first dog..My daughter told me about her experience with taking her hedgehog there..I even took him for her when she couldn'... Read More
I wasn't happy with the care from my other vet after the tragic loss of our first dog..My daughter told me about her experience with taking her hedgehog there..I even took him for her when she couldn't..They were so friendly and let you ask questions even if you thought they were dumb..They are all a great group of people and my puppy Penny loves going there..So do I.. Read Less
Kelsey Niemiec
10 Sep 2016
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REPORT
Today, we said goodbye to my best friend of about 20 years. Dr. Smith and the entire staff at Westover Animal Clinic were astounding. Your compassion and empathy did not go unnoticed. Thank you, all, ... Read More
Today, we said goodbye to my best friend of about 20 years. Dr. Smith and the entire staff at Westover Animal Clinic were astounding. Your compassion and empathy did not go unnoticed. Thank you, all, from the deepest part of my and my family's heart.Read Less
Jose Rijos
7 Sep 2016
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REPORT
Sniper's accident was one the hardest things we endured as a family this year. The care and compassion all staff and Dr. have consistently with Sniper's care is amazing and made this process at ease.... Read More
Sniper's accident was one the hardest things we endured as a family this year. The care and compassion all staff and Dr. have consistently with Sniper's care is amazing and made this process at ease. Being part of the Westover Animal Clinic Family has been a blessing for all of us...... We only rated a 5 because there are 5 stars but they definitely deserve all the stars.... Read Less
staceyo6758 507gandara
22 Jul 2016
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REPORT
My experiences with this clinic have been VERY bad..My beautiful Siamese cat had a terrible infection on one side of her face. They said she had a "chipped tooth" then gave her an antibiotic..supposed... Read More
My experiences with this clinic have been VERY bad..My beautiful Siamese cat had a terrible infection on one side of her face. They said she had a "chipped tooth" then gave her an antibiotic..supposedly. Well, she continued to get worse and my husband brought her back two more times, charging an arm and a leg but again, she continued to get worse. Finally they said her tooth needs to be extracted for $600 to $800 dollars!!! This should've been done the first time. We brought her to VMC animal hospital, emergency department where they advised us immediately to have her tooth removed. Have her a strong antibiotic, some meds to give her an appetite, and great advice. Westover Animal clinic really needs to give us ALL our money back..they left our poor cat in pain, and gave us NOTHING but heartache. They need to be shut down! I will be writing to the Better Business bureau, and taking court action. What a horrible place, no empathy or compassion whatsoever. They really don't deserve the 1 star I gave them but I wanted people to see this and get their attention. Read Less
Emily S.
14 Jun 2016
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REPORT
If you have a rescue dog, stay away! Very dissappointing experience here with Bonnie Smith. I just got a puppy from a rescue and wanted to bring him for a wellness checkup. After looking at reviews fo... Read More
If you have a rescue dog, stay away! Very dissappointing experience here with Bonnie Smith. I just got a puppy from a rescue and wanted to bring him for a wellness checkup. After looking at reviews for places nearby I decided on Westover Animal Clinic.. what a mistake. I waited an hour to be seen, even after arriving 15 minutes early like they had requested, then had the worst time with the vet, Bonnie Smith. Anything having to do with my dog was just "ok"... she checked his heart and lungs - "eh, they sound ok... no congenital defects", I asked if there was any problem or concerns and her response was an apathetic "eh. they're ok..". Then, being concerned that he appeared to be itching himself a but more than normal, I asked if she thought he might have allergies, if I should try a new food or shampoo, etc. and her response was only condescending, not informative - "Well..I'd hope not for you if he's still this young. Ha." with no actual answer to my question. Next, she checked his knees and told me he appears to have a congenital defect, a luxating patella. I ask her recommended form of treatment and she tells me joint supplements and a possible surgery in the future if it is bothersome, but first I'd need to decide if I "even want to keep the dog" or if I can instead "give him back to the rescue and maybe get my money back", and that if I had "just got him from a breeder than I could have returned him and picked a new dog"... uhm... Really? I adopted the dog and he is a family member, not a damaged good to be returned when they are not "up to par". He is a happy puppy, not in any pain, has seen previous vets when he was being fostered and no one else noticed any issue. Joint supplements, and possibly needing surgery in the future? Ok, I can handle that. A vet who not only promotes breeding when I bring my rescue pup in to be seen by her, but also suggests I should return my dog if I can and should have gone to a breeder? I cannot handle that. I'm not sure if this vet has an all around issue with rescue dogs, or was just having a terrible day, but I definitely will not be sticking around to find out. I would give a less than 1 star review if I could. Just awful. Read Less
Kathryn Meade Vooris
25 May 2016
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REPORT
I always recommend Westover AC to anyone who is looking for a vet. Dr. Allen and Dr. Weppner (my dogs have seen them both) are always great and informative. All of the staff is very friendly and helpf... Read More
I always recommend Westover AC to anyone who is looking for a vet. Dr. Allen and Dr. Weppner (my dogs have seen them both) are always great and informative. All of the staff is very friendly and helpful. I'm happy to have a place that I trust to help me care for my boys, they are my babies! Read Less
Jill Lueb
11 Jan 2016
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REPORT
I have had two cats treated now at Westover and they are wonderful. One cat had a tumor removed and unfortunately died from cancer, but the vet and staff were so caring, open and honest about his fut... Read More
I have had two cats treated now at Westover and they are wonderful. One cat had a tumor removed and unfortunately died from cancer, but the vet and staff were so caring, open and honest about his future despite the fact that he had a terminal illness. My other cat has a lifelong medical condition and they have been honest and recommended the most appropriate treatment for her. Her condition has improved greatly and they handle her so well despite the fact that she is a very shy cat. Nice people, very skilled staff and doctors, and reasonable!Read Less
Angela DeLeonardis
16 Jul 2015
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REPORT
I brought my 15 year old cat Salem there because he lost a lot of weight and stopped eating. He received a blood test but found out his kidneys were shutting down. Dr Weppner was very truthful with m... Read More
I brought my 15 year old cat Salem there because he lost a lot of weight and stopped eating. He received a blood test but found out his kidneys were shutting down. Dr Weppner was very truthful with me and gave me a few choices which all seemed to only prolong his suffering so in the end I chose to have him put to sleep to end his suffering. It was the hardest thing I think I ever had to do in my life. I had him aestheticized before receiving the shot that put him down. It was much better to see him gently fall asleep first. I cried the whole time I was there. Dr. Weppner and the staff were very sympathetic. I ended up taking his body home, they put him in a cloth bag with a halo and paw print on it and they gave me a prayer card with his paw print on it. I later received a sympathy card in the mail from Dr Weppner which made me feel like I made the right choice so that made me feel much better. I will always be sad that I lost my Salem but I am glad he was gently cared for in his last moments by Dr. Weppner and staff. Thank you.Read Less
Elizabeth Atwood
29 Jun 2015
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REPORT
You guys are great. Thank you for all the care you give to my 'babies' and all the information you give to me.
Cheryl S.
2 Jun 2015
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REPORT
Dr Allen and the staff at Westover are awesome. They are through and she always takes her time and she listens to our concerns and stories. They truly care about what they do and it shows. I am happy ... Read More
Dr Allen and the staff at Westover are awesome. They are through and she always takes her time and she listens to our concerns and stories. They truly care about what they do and it shows. I am happy that they were recommended to me and I would also recommend them to other pet owners. Read Less
Lola SCHMiggins
12 Apr 2015
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REPORT
Dr. Emily Allen made Gingy my cat feel comfortable. He stopped crying and shaking when she held him and called him dude. She has a very comforting nature. Gingy was purring all the way home instead... Read More
Dr. Emily Allen made Gingy my cat feel comfortable. He stopped crying and shaking when she held him and called him dude. She has a very comforting nature. Gingy was purring all the way home instead of crying. Read Less
D D.
30 Mar 2015
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REPORT
What a GREAT place service is amazing Dr Karen Bresset Β is wonderful I would highly recommend Westover Animal Clinic!!!
Lori A.
21 Jul 2014
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REPORT
Rip off !!! Β In business to make money off your pets health....400.00 to spay or neuter rabbit....Amherst animal clinic 200...
Brenda Arce
6 Jun 2014
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REPORT
I brought my 13 year old dog to Westover in 2008 because my vet was closed. Sadly he was too sick to save. I received a beautiful sympathy card in the mail from Dr. Wepner. Nine months later the 1... Read More
I brought my 13 year old dog to Westover in 2008 because my vet was closed. Sadly he was too sick to save. I received a beautiful sympathy card in the mail from Dr. Wepner. Nine months later the 12 year old son of this dog was suffering from cancer. My own vet made me wait over 3 hours while he had scheduled appts, while my Bear could hardly breathe. October of 2013, I brought my 3 year old to Westover after my own vet kept ignoring that my boy was limping off and on for over a year. Dr. Wepner knew it was lyme. They helped save my baby's life. I now have both my service dog and my 3 year old pup go to Dr. Wepner. I love the way we are treated, and they really love our furbabies. They really do care...Read Less
Laura T.
8 Dec 2013
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REPORT
If there was a 10-stars scale I will give an 11 to these place. The service is amazing. Everyone treats my baby so good. They even sent her a birthday card! They do follow-up call to see how she is an... Read More
If there was a 10-stars scale I will give an 11 to these place. The service is amazing. Everyone treats my baby so good. They even sent her a birthday card! They do follow-up call to see how she is and they really care. Read Less
Britt Z.
10 Sep 2013
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REPORT
I have lived in various different areas for work and have to get new vets all the time. Β It is aways so hard finding a good vet and I dread this part of the move. I moved here from CA and choose this ... Read More
I have lived in various different areas for work and have to get new vets all the time. Β It is aways so hard finding a good vet and I dread this part of the move. I moved here from CA and choose this place due to the reviews. I have really loved this clinic even though I haven't been here long. The staff is very caring and always have lots of treats for the dogs. The facility is nice and the prices seem reasonable. Β Dr. Allen, who is the vet I have seen the most, is amazing. I have never had a vet spend so much time and show so much concern over my dog. I felt like she was not rushing to get to another appointment so I was able to go through just other questions I have had lately. Β She also went above and beyond in follow-up calls! Read Less
Christine K.
10 Nov 2012
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REPORT
I have been coming here for over ten years, and they have always been very caring toward my pets, and very patient when one is not so cooperative! Β They are very straightforward about what things cost... Read More
I have been coming here for over ten years, and they have always been very caring toward my pets, and very patient when one is not so cooperative! Β They are very straightforward about what things cost, so there are no surprises. All the doctors are great, but Dr. Allen is our favorite. Read Less
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