Twin City Animal Hospital
Fitchburg, Massachusetts
Reviews
Audrey Paskell
1 Jun 2018
REPORT
I HAVE JUST GOT TO THANK THE DOCTORS, NURSES AND STAFF AT TWIN CITY FOR THEIR CARE AND KINDNESS FOR MOM'S DOGGIE. I STARTED TAKEN MOM'S DOG HERE BECAUSE IT IS CLOSER TO HOME AND MOM'S DOG DOES NOT TAK...
I HAVE JUST GOT TO THANK THE DOCTORS, NURSES AND STAFF AT TWIN CITY FOR THEIR CARE AND KINDNESS FOR MOM'S DOGGIE. I STARTED TAKEN MOM'S DOG HERE BECAUSE IT IS CLOSER TO HOME AND MOM'S DOG DOES NOT TAKE TO MANY PEOPLE BUT I MUST SAY HE VERY MUCH TAKES TO THE DOCTORS AND STAFF HERE. FLUFFY NEEDED SURGERY FOR GINGIVITIS, HAD TO HAVE SOME TEETH REMOVED AND HE IS DOING SO MUCH BETTER, MORE LIKE HIS OLD SELF AGAIN IN JUST THE SEVERAL DAYS AGO IT'S BEEN! THANK YOU SO MUCH FOR YOUR LOVING CARE OF FLUFFY!
Julie Smith
14 Apr 2018
REPORT
I see Dr. B and I absolutely love her, and everyone else who brings their pets to her seems to feel the same. She has always gone out of her way while caring for my dogs. Every one who's complaining s...
I see Dr. B and I absolutely love her, and everyone else who brings their pets to her seems to feel the same. She has always gone out of her way while caring for my dogs. Every one who's complaining seems to be referring to the other vet, an older Asian male , who is likely the vet who recently retired. (I didn't care for him, myself, and I had some issues with how he cared for my dogs, but he's gone. I had no problem understanding him, though, you xenophobic jerks.) For everybody who gave a bad review because of a single incident, which they only heard about: shame on you. If you haven't had a personal experience, you shouldn't be reviewing. If you're going to leave a one star review, you should explain why.
Heidi Dietrich
31 Mar 2018
REPORT
I have taken my cats Penny and Jake there and the staff is wonderful. Jake who HATES the vet absolutely loves the doctor who doesn't treat him as if he is just another animal to treat. He fusses ove...
I have taken my cats Penny and Jake there and the staff is wonderful. Jake who HATES the vet absolutely loves the doctor who doesn't treat him as if he is just another animal to treat. He fusses over him, scratches his ears, pats him and treats him as if Jake were his own cat. To the point that Jake doesn't even notice or mind getting a shot. This doctor is patient, doesn't rush you and will take the time to answer your questions. I think this is the best vet that Jake and I have ever been to. Penny likes him too.
Rebekah Amburgey
9 Dec 2017
REPORT
Called to make an appointment after my cat ate some tulip leaves and was acting odd. I was told to call poison control. When I did I found out it was only for reporting incidents. Called another vet a...
Called to make an appointment after my cat ate some tulip leaves and was acting odd. I was told to call poison control. When I did I found out it was only for reporting incidents. Called another vet and they made an appointment right away for my cat and they took no time in getting her in the exam room.
Also have had experiences with the vets not speaking English well and not understanding what I was saying. Definitely do not want someone responsible for the health of my pet if they can't understand me when I'm saying what is wrong.
Anita Seifer
25 Oct 2017
REPORT
I used to bring my dogs there when I lived in the area. They always took great care of my pets. BTW... about the 2 month old puppy that died having his ears clipped... IT'S CRUEL TO CLIP THE EARS. AND...
I used to bring my dogs there when I lived in the area. They always took great care of my pets. BTW... about the 2 month old puppy that died having his ears clipped... IT'S CRUEL TO CLIP THE EARS. AND... the average lay person may not understand that anytime anesthesia is used in any live being, there is ALWAYS a risk.
Amanda Tucker
3 Apr 2017
REPORT
We have brought all of our animals for many many years. The staff has always been kind, compassionate and helpful through all stages of our animals lives. They have even stayed late on a Saturday in...
We have brought all of our animals for many many years. The staff has always been kind, compassionate and helpful through all stages of our animals lives. They have even stayed late on a Saturday instead of sending me to Tufts when my cat was very ill and then showed me what I needed to do for her while we waited for results to come in so that she could comfortably be in her home instead of her being scared and alone in a strange place. They use many alternative treatments to ease chronic pain (including laser therapy and acupuncture). I never hesitate to recommend them to anyone in the area looking for a vet. My animals have always been very comfortable with both Dr. B and Dr. Yuen as have I.
Jeremy Hogan
16 Jan 2017
REPORT
I've been bringing my dog here for 6 months. They are terrible! Whenever i request their records to be sent somewhere, they NEVER send and i have to call 10 times. I was in the lobby for 15 minutes b...
I've been bringing my dog here for 6 months. They are terrible! Whenever i request their records to be sent somewhere, they NEVER send and i have to call 10 times. I was in the lobby for 15 minutes before without anyone coming to the front. When a dog pooped in the lobby, they took the "Poop Mop" from the corner and mopped it up, then just put it back in the corner. Their rooms are small, and dirty. Their doctors barely speak English. Just absolutely terrible. Worst vet I've ever been to.
Darren Gentile
22 Dec 2016
REPORT
If I could give it no stars I would. NEVER EVER TAKE YOUR ANIMAL HERE. I know someone who brought their dog here just for a simple ear clipping... these careless vets killed a two and a half month old...
If I could give it no stars I would. NEVER EVER TAKE YOUR ANIMAL HERE. I know someone who brought their dog here just for a simple ear clipping... these careless vets killed a two and a half month old puppy because they don't know what they are doing. This person even had to pay for the visit, even after his dog died. They over gassed the dog and the sedation ended up killing the poor puppy.
Drew Gentile
22 Dec 2016
REPORT
My friends dog died here for a simple ear clipping. Obviously these veterinarians are not qualified enough to be able to assess ANY pet inquiry, let alone a simple procedure. If you care about your pe...
My friends dog died here for a simple ear clipping. Obviously these veterinarians are not qualified enough to be able to assess ANY pet inquiry, let alone a simple procedure. If you care about your pets, these are not the people to trust them with.
Evan Noyes
20 Dec 2016
REPORT
Honestly I'm disgusted with this place. An innocent 13.5 week old puppy was killed due to the negligence and complete lack of brainpower that the staff at this hospital possess. How something so simpl...
Honestly I'm disgusted with this place. An innocent 13.5 week old puppy was killed due to the negligence and complete lack of brainpower that the staff at this hospital possess. How something so simple turned into something that should never happen is beyond me. I'm shocked to hear this news and I hope that any pet owner looking for a place to bring there pets looks elsewhere as Twin City Animal Hospital is unfit to due any sort of work on any animal. I would not bring a pet rock here for a cleanup nor would I advise anyone else to do so. Please listen to what was said here as I know the staff at this place can't be bothered with such nonsense.
Rachel Conley
20 Dec 2016
REPORT
The negligence of staff members at Twin City animal hospital lead to the unnecssary death of a puppy who went in for a simple ear cropping procedure. Absolutely awful!!! If you care about your animal ...
The negligence of staff members at Twin City animal hospital lead to the unnecssary death of a puppy who went in for a simple ear cropping procedure. Absolutely awful!!! If you care about your animal go else where! Do not put their lives in the hands of these vets please.
Kellie Moreira
18 Mar 2016
REPORT
Love, Love, Love it here! Dr. B is amazing! I would not go anywhere else! The staff is so caring and so great to my dogs and cats - they actually LOVE going to the vet!
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(978) 503-1531
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
09:00AM-13:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Twin City Animal Hospital
Fitchburg, Massachusetts
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
09:00AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Audrey Paskell
1 Jun 2018
I HAVE JUST GOT TO THANK THE DOCTORS, NURSES AND STAFF AT TWIN CITY FOR THEIR CARE AND KINDNESS FOR MOM'S DOGGIE. I STARTED TAKEN MOM'S DOG HERE BECAUSE IT IS CLOSER TO HOME AND MOM'S DOG DOES NOT TAK...
I HAVE JUST GOT TO THANK THE DOCTORS, NURSES AND STAFF AT TWIN CITY FOR THEIR CARE AND KINDNESS FOR MOM'S DOGGIE. I STARTED TAKEN MOM'S DOG HERE BECAUSE IT IS CLOSER TO HOME AND MOM'S DOG DOES NOT TAKE TO MANY PEOPLE BUT I MUST SAY HE VERY MUCH TAKES TO THE DOCTORS AND STAFF HERE. FLUFFY NEEDED SURGERY FOR GINGIVITIS, HAD TO HAVE SOME TEETH REMOVED AND HE IS DOING SO MUCH BETTER, MORE LIKE HIS OLD SELF AGAIN IN JUST THE SEVERAL DAYS AGO IT'S BEEN! THANK YOU SO MUCH FOR YOUR LOVING CARE OF FLUFFY!
Julie Smith
14 Apr 2018
I see Dr. B and I absolutely love her, and everyone else who brings their pets to her seems to feel the same. She has always gone out of her way while caring for my dogs. Every one who's complaining s...
I see Dr. B and I absolutely love her, and everyone else who brings their pets to her seems to feel the same. She has always gone out of her way while caring for my dogs. Every one who's complaining seems to be referring to the other vet, an older Asian male , who is likely the vet who recently retired. (I didn't care for him, myself, and I had some issues with how he cared for my dogs, but he's gone. I had no problem understanding him, though, you xenophobic jerks.) For everybody who gave a bad review because of a single incident, which they only heard about: shame on you. If you haven't had a personal experience, you shouldn't be reviewing. If you're going to leave a one star review, you should explain why.
Heidi Dietrich
31 Mar 2018
I have taken my cats Penny and Jake there and the staff is wonderful. Jake who HATES the vet absolutely loves the doctor who doesn't treat him as if he is just another animal to treat. He fusses ove...
I have taken my cats Penny and Jake there and the staff is wonderful. Jake who HATES the vet absolutely loves the doctor who doesn't treat him as if he is just another animal to treat. He fusses over him, scratches his ears, pats him and treats him as if Jake were his own cat. To the point that Jake doesn't even notice or mind getting a shot. This doctor is patient, doesn't rush you and will take the time to answer your questions. I think this is the best vet that Jake and I have ever been to. Penny likes him too.
Rebekah Amburgey
9 Dec 2017
Called to make an appointment after my cat ate some tulip leaves and was acting odd. I was told to call poison control. When I did I found out it was only for reporting incidents. Called another vet a...
Called to make an appointment after my cat ate some tulip leaves and was acting odd. I was told to call poison control. When I did I found out it was only for reporting incidents. Called another vet and they made an appointment right away for my cat and they took no time in getting her in the exam room.
Also have had experiences with the vets not speaking English well and not understanding what I was saying. Definitely do not want someone responsible for the health of my pet if they can't understand me when I'm saying what is wrong.
Anita Seifer
25 Oct 2017
I used to bring my dogs there when I lived in the area. They always took great care of my pets. BTW... about the 2 month old puppy that died having his ears clipped... IT'S CRUEL TO CLIP THE EARS. AND...
I used to bring my dogs there when I lived in the area. They always took great care of my pets. BTW... about the 2 month old puppy that died having his ears clipped... IT'S CRUEL TO CLIP THE EARS. AND... the average lay person may not understand that anytime anesthesia is used in any live being, there is ALWAYS a risk.
Amanda Tucker
3 Apr 2017
We have brought all of our animals for many many years. The staff has always been kind, compassionate and helpful through all stages of our animals lives. They have even stayed late on a Saturday in...
We have brought all of our animals for many many years. The staff has always been kind, compassionate and helpful through all stages of our animals lives. They have even stayed late on a Saturday instead of sending me to Tufts when my cat was very ill and then showed me what I needed to do for her while we waited for results to come in so that she could comfortably be in her home instead of her being scared and alone in a strange place. They use many alternative treatments to ease chronic pain (including laser therapy and acupuncture). I never hesitate to recommend them to anyone in the area looking for a vet. My animals have always been very comfortable with both Dr. B and Dr. Yuen as have I.
Jeremy Hogan
16 Jan 2017
I've been bringing my dog here for 6 months. They are terrible! Whenever i request their records to be sent somewhere, they NEVER send and i have to call 10 times. I was in the lobby for 15 minutes b...
I've been bringing my dog here for 6 months. They are terrible! Whenever i request their records to be sent somewhere, they NEVER send and i have to call 10 times. I was in the lobby for 15 minutes before without anyone coming to the front. When a dog pooped in the lobby, they took the "Poop Mop" from the corner and mopped it up, then just put it back in the corner. Their rooms are small, and dirty. Their doctors barely speak English. Just absolutely terrible. Worst vet I've ever been to.
Darren Gentile
22 Dec 2016
If I could give it no stars I would. NEVER EVER TAKE YOUR ANIMAL HERE. I know someone who brought their dog here just for a simple ear clipping... these careless vets killed a two and a half month old...
If I could give it no stars I would. NEVER EVER TAKE YOUR ANIMAL HERE. I know someone who brought their dog here just for a simple ear clipping... these careless vets killed a two and a half month old puppy because they don't know what they are doing. This person even had to pay for the visit, even after his dog died. They over gassed the dog and the sedation ended up killing the poor puppy.
Drew Gentile
22 Dec 2016
My friends dog died here for a simple ear clipping. Obviously these veterinarians are not qualified enough to be able to assess ANY pet inquiry, let alone a simple procedure. If you care about your pe...
My friends dog died here for a simple ear clipping. Obviously these veterinarians are not qualified enough to be able to assess ANY pet inquiry, let alone a simple procedure. If you care about your pets, these are not the people to trust them with.
Evan Noyes
20 Dec 2016
Honestly I'm disgusted with this place. An innocent 13.5 week old puppy was killed due to the negligence and complete lack of brainpower that the staff at this hospital possess. How something so simpl...
Honestly I'm disgusted with this place. An innocent 13.5 week old puppy was killed due to the negligence and complete lack of brainpower that the staff at this hospital possess. How something so simple turned into something that should never happen is beyond me. I'm shocked to hear this news and I hope that any pet owner looking for a place to bring there pets looks elsewhere as Twin City Animal Hospital is unfit to due any sort of work on any animal. I would not bring a pet rock here for a cleanup nor would I advise anyone else to do so. Please listen to what was said here as I know the staff at this place can't be bothered with such nonsense.
Rachel Conley
20 Dec 2016
The negligence of staff members at Twin City animal hospital lead to the unnecssary death of a puppy who went in for a simple ear cropping procedure. Absolutely awful!!! If you care about your animal ...
The negligence of staff members at Twin City animal hospital lead to the unnecssary death of a puppy who went in for a simple ear cropping procedure. Absolutely awful!!! If you care about your animal go else where! Do not put their lives in the hands of these vets please.
Kellie Moreira
18 Mar 2016
Love, Love, Love it here! Dr. B is amazing! I would not go anywhere else! The staff is so caring and so great to my dogs and cats - they actually LOVE going to the vet!
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