Mis-diagnosed and almost killed my dog after 3 visits. Brought to a second vet for a separate check up who diagnosed him immediately and saved his life. Would NEVER recommend this vet clinic they are all about the office visits and test which helps them raise more profits $$ they could careless about your animal. Read Less

Mis-diagnosed and almost killed my dog after 3 visits. Brought to a second vet for a separate check up who diagnosed him immediately and saved his life. Would NEVER recommend this vet clinic they are all about the office visits and test which helps them raise more profits $$ they could careless about your animal. Read Less

From the minute you walk in you can tell that the staff at Countryside really cares. I've been to many vets in many places and no one stacks up against them. They're kind, courteous, knowledgeable, don't price gouge, and don't push you into things you don't want for your pets. Dr. Edman is our regular vet, but Dr. Adams is also great. My pets will never go anywhere else. Read Less

Dr Edman is Very caring and capable . I was looking for an office that I could bring my very fearful large dog to that was willing to understand and take the time to try and gain her trust w/out adding to it and I def found the right place. Dr Edman went above and beyond my expectations .The staff obviously follow the doc's example and I have had nothing but good exp at this office. Read Less

Dr. Adams has been great to both my cat TJ and my dog Bruce. Bruce went in for a teeth cleaning and ended up needing more teeth pulled than expected, the staff kept me informed through the whole process and called to check on him and make sure he was doing well. Staff is very friendly and helpful! Read Less

I was there when a couple of people brought their animal all the time to doctor Edmonds at first I thought of her as a very caring doctor that was until one day her tech brought this couple animal back in the room whatever that idiot tech did was hurt this animal and when the people brought the animal and told doctor Edmonds her sheep clothes tuned into wolves they explained what the incompetent tech did all she said was maybe you should take it somewhere else after thousands of dollars trying to fix their mistake Dr Edmonds not once said she would help nor repaman the tech nor help with the cost of their mistake I would never ever ever recommend this vet or her place to my worse enemy...to me not having the decency to own up to their mistake is sick sick..if I could put a zero star I would Read Less

I honestly can't say enough great things about this place. I have a 17 year old cat and they have helped us tremendously! She has a thyroid problem which Dr. Edmond was able to diagnose and control with medication. This vet office will follow up after appointments just to check on your pet. Dr. Edmond is wonderful and has a top-notch staff from vet techs to administration. Read Less

professional, courteous, good table side manner. DR. Adams isn't pressuring at all, she gives you all the facts and helps you to make an informed decision. a big step up from my previous vet. reasonable $$ Read Less

I have been bringing my kitties to Dr. Edman for several years now and she has always been kind, informative and affordable. Prior to a friend's referral, I had been to many vets closer to home and have concluded that Countryside Animal Hospital is worth the 30 minute drive. The entire staff has always been professional and caring. They always listen carefully to my concerns and relay them to the doctors promptly. Dr. Edman makes the time to personally call after a visit, to check in on my kitties. I highly recommend Countryside Animal Hospital to anyone who wants the best care for their fur-babies!Read Less

Since the 1980's, I've had years of experience in pet store work, running a cat rescue and assisting veterinarians. Since moving East in 1997, Countryside is the second veterinarian office (and for 10+ years I drove 45 minutes each way to the first one) that I've felt really good about sticking with long-term. In rescue, I've used other good vets (Holyoke Hosp., Blandford, Hampden, Eastfield, and a very good ortho doc in Hadley), but for me, that's IT for this region, and Countryside tops them in terms of "overall" points -- cleanliness, friendliness, price, wait time, ease of getting in, willlingness to work with you, etc. etc. I've had only the highest-level professional care from both Dr. Adams and Dr. Edmonds. We're talking cutting edge expertise combined with compassion for both pets AND their owners (a rare find in this biz). Their staff is both long-term and devoted to the profession. I am certain that you cannot do better around here. Read Less

Both Dr. Adams and Dr. Edman are wonderful. They go above and beyond what they could often be expected to do and work very hard to resolve pets' issues and help your animals. I have three cats, one of whom has persistent irritable bowel problems. Both veterinarians have done an amazing amount of work to try to help my cats. I recommend them without any reservation. Read Less

I brought my ferret Rocky to Dr. Edman back in November because he was losing fur on his tail and losing weight. While these can be symptoms of adrenal disease, they can also be symptoms of a cancer that is very aggressive unless treated early. She preformed no diagnostic tests, no blood tests, she merely diagnosed him as having adrenal disease by looking at him. We started him on a treatment course for adrenal disease. We THOUGHT he was getting better. This past Sunday night Rocky had a seizure and we found out she misdiagnosed him and he really had lymphoma, a severe type of cancer. If she had done a simple blood test we could have saved him. Instead she charged us $500 before she told us she couldn't do anything and sent us to Angell Animal Hospital in Boston. At this time the cancer had spread throughout his body and he was too far gone. By the time we got him there he was severely dehydrated and had almost no blood left in his body. A tumor in his liver burst and he was bleeding into his stomach. That is the last image I have of my baby - suffering. Oh, lymphoma can cause a tumor on the adrenal glands, causing the weight loss and fur loss, symptoms similar to adrenal disease. If she had done the blood test back in November I could have treated him for the cancer and he would still be with me today. My husband and I trusted her with his well being and she basically charged us for a treatment he didn't need and left his cancer to run through his organ systems and destroy his body. If a human doctor had made a mistake this big they would be in serious trouble. Nothing will bring my baby back, but I am pleading with you to find another vet. Anyone who is a real animal lover knows that pets are not just animals, they are members of our family. Our babies can't speak and they rely on us to get them treated when they are sick. Just because they are pets doesn't mean they don't deserve the best care possible.    I can never get Rocky back, but what I can do is share my story and hope that you will find a vet who is committed to doing ALL they can to give the best care to your furry family members. Read Less

I brought my ferret Rocky to Dr. Edman back in November because he was losing fur on his tail and losing weight. While these can be symptoms of adrenal disease, they can also be symptoms of a cancer that is very aggressive unless treated early. She preformed no diagnostic tests, no blood tests, she merely diagnosed him as having adrenal disease by looking at him. I spent $300 in Novemeber for his examination, a Lupron shot ($50) that treats adrenal disease and $68 for a melatonin implant to also treat adrenal disease. Does this sound like if Dr. Edman had suggested a blood test that I would have said "no" because I didn't want to spend whatever it would have cost to get him healthy?!? We started him on a treatment course for adrenal disease which was a Lupron shot every month ($70 a shot). The price of the shot went from $50 to $70 every month because she gives them an "examination" along with the shot. We THOUGHT he was getting better. This past Sunday night Rocky had a seizure and we found out she misdiagnosed him and he really had lymphoma, a severe type of cancer. If she had done a simple blood test we could have saved him. Instead she charged us $500 before she told us she couldn't do anything and sent us to Angell Animal Hospital in Boston. At this time the cancer had spread throughout his body and he was too far gone. By the time we got him there he was severely dehydrated and had almost no blood left in his body. A tumor in his liver burst and he was bleeding into his stomach. That is the last image I have of my baby - suffering. Oh, lymphoma can cause a tumor on the adrenal glands, causing the weight loss and fur loss, symptoms similar to adrenal disease. If she had done the blood test back in November I could have treated him for the cancer and he would still be with me today. My husband and I trusted her with his well being and she basically charged us for a treatment he didn't need and left his cancer to run through his organ systems and destroy his body. If a human doctor had made a mistake this big they would be in serious trouble. Nothing will bring my baby back, but I am pleading with you to find another vet. Anyone who is a real animal lover knows that pets are not just animals, they are members of our family. Our babies can't speak and they rely on us to get them treated when they are sick. Just because they are pets doesn't mean they don't deserve the best care possible. With money not being a factor, we could have had a blood test and been spared the tremendous heartache we are feeling now. When I speak of the heartache "we" are experiencing, I am also speaking of Rocky's brother Pistachio. He walks around looking for his brother who he will never see again. My entire family is grief stricken and we will NEVER be able to get over the thought that we are without him when he could have been easily saved. I can never get Rocky back, but what I can do is share my story and hope that you will find a vet who is committed to doing ALL they can to give the best care to your furry family members. Read Less

I brought my ferret Rocky to Dr. Edman back in November because he was losing fur on his tail and losing weight. While these can be symptoms of adrenal disease, they can also be symptoms of a cancer that is very aggressive unless treated early. She preformed no diagnostic tests, no blood tests, she merely diagnosed him as having adrenal disease by looking at him. I spent $300 in Novemeber for his examination, a Lupron shot ($50) that treats adrenal disease and $68 for a melatonin implant to also treat adrenal disease. Does this sound like if Dr. Edman had suggested a blood test that I would have said "no" because I didn't want to spend whatever it would have cost to get him healthy?!? We started him on a treatment course for adrenal disease which was a Lupron shot every month ($70 a shot). The price of the shot went from $50 to $70 every month because she gives them an "examination" along with the shot. We THOUGHT he was getting better. This past Sunday night Rocky had a seizure and we found out she misdiagnosed him and he really had lymphoma, a severe type of cancer. If she had done a simple blood test we could have saved him. Instead she charged us $500 before she told us she couldn't do anything and sent us to Angell Animal Hospital in Boston. At this time the cancer had spread throughout his body and he was too far gone. By the time we got him there he was severely dehydrated and had almost no blood left in his body. A tumor in his liver burst and he was bleeding into his stomach. That is the last image I have of my baby - suffering. Oh, lymphoma can cause a tumor on the adrenal glands, causing the weight loss and fur loss, symptoms similar to adrenal disease. If she had done the blood test back in November I could have treated him for the cancer and he would still be with me today. My husband and I trusted her with his well being and she basically charged us for a treatment he didn't need and left his cancer to run through his organ systems and destroy his body. If a human doctor had made a mistake this big they would be in serious trouble. Nothing will bring my baby back, but I am pleading with you to find another vet. Anyone who is a real animal lover knows that pets are not just animals, they are members of our family. Our babies can't speak and they rely on us to get them treated when they are sick. Just because they are pets doesn't mean they don't deserve the best care possible. With money not being a factor, we could have had a blood test and been spared the tremendous heartache we are feeling now. When I speak of the heartache "we" are experiencing, I am also speaking of Rocky's brother Pistachio. He walks around looking for his brother who he will never see again. My entire family is grief stricken and we will NEVER be able to get over the thought that we are without him when he could have been easily saved. I can never get Rocky back, but what I can do is share my story and hope that you will find a vet who is committed to doing ALL they can to give the best care to your furry family members.I hope that if Dr. Edman has a family memeber who is sick and in need of care that they receive better care than she gave my family member Read Less