VCA Roberts Animal Hospital
Hanover, Massachusetts
Reviews
Pete Cargill
10 Jul 2018
REPORT
Great staff and they truly care, especially Dr. Moses. And their ER location in Weymouth is great too! Honest! Can't always say that about clinics.
D S
9 Apr 2018
REPORT
Today was our first appointment here. I LOVED Dr. Diamont, also the nurses and staff who worked with me. The space is cramped, and smells like wet dog (and I’m badly allergic to dogs), but it was wort...
Today was our first appointment here. I LOVED Dr. Diamont, also the nurses and staff who worked with me. The space is cramped, and smells like wet dog (and I’m badly allergic to dogs), but it was worth that to be treated so well! Once I was out in the fresh air my eyes stopped itching 😊. They are SO kind, not at all like the place we used to go! I always dreaded the old place bc they were condescending and nasty, so this was a relief.
Robin Agricola
23 Feb 2018
REPORT
I was traveling abroad when my dog became ill. My dog sitter, unable to get in touch with my usual vet, brought him into the VCA Roberts Animal Hospital for emergency care. The symptoms, as described ...
I was traveling abroad when my dog became ill. My dog sitter, unable to get in touch with my usual vet, brought him into the VCA Roberts Animal Hospital for emergency care. The symptoms, as described in the VCA's report, included hind leg pain alternating between both legs and a high fever (102º). He was diagnosed with a sprain or a slipped disc and, without any blood work or x-rays, sent home with painkillers. I returned from my travels and immediately called my vet to discuss the situation. I asked the VCA to fax him the paperwork. Based only on the information in the report, my vet said he thought my dog had a blood illness, probably tick borne. Sure enough, with a simple blood test, my vet confirmed that my dog was positive for two different blood diseases. I am appalled that Dr. Martinez at the VCA didn't even think to test my dog—apparently the symptoms alone were very indicative of a tick-related blood illness. The fact that my dog had a fever was completely overlooked. I wouldn't send a house plant in to be treated at this place. Careless! My dog should have been on medication days ago. Instead, he was on useless painkillers until I could bring him to my vet...someone who actually cares and knows what he's doing.
Joan Kannegieser
13 Aug 2017
REPORT
VCA Roberts is the best Animal Hospital on the South Shore. How lucky I am to have Roberts and especially Dr. Callahan! I would never go anywhere else for my dog and cat care. You are a great team...
VCA Roberts is the best Animal Hospital on the South Shore. How lucky I am to have Roberts and especially Dr. Callahan! I would never go anywhere else for my dog and cat care. You are a great team at VCA Roberts!
Susan Yeager
14 Jul 2017
REPORT
stopped going here years ago but wanted an euthansia at home and was referred by Weymouth VCA who called on my behalf since I did therapy with the weymouth office. Was told that I would be called rig...
stopped going here years ago but wanted an euthansia at home and was referred by Weymouth VCA who called on my behalf since I did therapy with the weymouth office. Was told that I would be called right back at 1 in the afternoon after checking some of the drs, I called back at 4 and the person left for the day. I left another message that night and got a return call at 2 the next day and she didn't even know why I was calling her....really??? I was going to go back to this vet if they accommodated me but I guess I was right to switch 10+ years ago
Kim Hamilton
20 Mar 2017
REPORT
I what to be a animals Secutary and do paper work for the animals
Kalyn A
16 Mar 2017
REPORT
Dont tell someone they have an appointment at 8pm and take the dog in at 9:30pm. People have lives and jobs and school to attend to in the morning. This will be costing me a lot of money for sitting a...
Dont tell someone they have an appointment at 8pm and take the dog in at 9:30pm. People have lives and jobs and school to attend to in the morning. This will be costing me a lot of money for sitting and waiting around for two and a half hours to finally go home. Why tell us we cant come in the next day either, its my life my dog and i can make my own decision. This place is surely a disappointment and dont suggest coming here if you are in a rush.
Joe Berkeley
4 Jan 2017
REPORT
In December of 2013, my Labrador retriever was diagnosed with terminal heart disease. Dr. Moses made the diagnosis, recommended medication, and gave me tips on how to make the most of the situation. I...
In December of 2013, my Labrador retriever was diagnosed with terminal heart disease. Dr. Moses made the diagnosis, recommended medication, and gave me tips on how to make the most of the situation. I was given an estimate of my dog's lifespan, which could be around six months. I am pleased to report to you that my dog lived for 36 months after the diagnosis. The team at VCA Roberts did a great job caring for my dog and when he reached the end of the line they relieved his pain with a great deal of compassion and dignity.
ThatFat OldSon
13 Jan 2016
REPORT
Are they good vets? Yes.
Is their first priority your pets health? No.
They go out of their way to find ways to make you pay them more. They make excuses as to why you need to come in for yet another ...
Are they good vets? Yes.
Is their first priority your pets health? No.
They go out of their way to find ways to make you pay them more. They make excuses as to why you need to come in for yet another appointment. The people who answer the phones have no idea what they're talking about which inevitably leads to more appointments, and more money out of your pocket. I would only go to them in an emergency, otherwise, find someone who cares about your pets, not about your $$$.
Sara C
30 Aug 2015
REPORT
My dog Jojo had an abscess on her face and I took her in for an emergency visit. The staff were so kind to her, and clearly really cared about her. The vet was knowledgeable, friendly, helpful, didn't...
My dog Jojo had an abscess on her face and I took her in for an emergency visit. The staff were so kind to her, and clearly really cared about her. The vet was knowledgeable, friendly, helpful, didn't push unnecessary procedures on us, and was so nice to Jojo as well. I really liked that they asked me for my help with her, instead of running her off to a back room where she would be by herself with them (that always freaks me out).
The cost was a little high, but they were very upfront about what the charges would be. They could have tacked on other procedures (and I wouldn't have known any better) but they didn't because they cared more about her well being than money.
I will definitely be returning for my urgent care visits!
Sandy Lioy
9 Feb 2014
REPORT
Yes, Vet's, ALL Vet's are a bit pricey, but Robert's has taken loving car of all my animals, see us through times when money was scarce, and when we were in 4H, raising bunnies who were prone to accid...
Yes, Vet's, ALL Vet's are a bit pricey, but Robert's has taken loving car of all my animals, see us through times when money was scarce, and when we were in 4H, raising bunnies who were prone to accidents. My cat is now 17 years young, well cared for, acts silly and sometimes kittenish. Roberts is always CLEAN, helpful and above all, understanding, sympathetic and kind to us and our Lucy. I highly recommend Roberts and sincerely thank their staff for everything they have done for us in the past and the future.
Dave Scranton
21 Sep 2013
REPORT
Don't use this VET...! If you do bring your wallet and lots of $$$$$.
South Coastal Animal health is the best.
Book an Appointment
Online booking unavailable
Please call
(781) 826-2306
516 Washington Street
Hanover Massachusetts 02339
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
VCA Roberts Animal Hospital
Hanover, Massachusetts
516 Washington Street
Hanover Massachusetts 02339
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Pete Cargill
10 Jul 2018
Great staff and they truly care, especially Dr. Moses. And their ER location in Weymouth is great too! Honest! Can't always say that about clinics.
D S
9 Apr 2018
Today was our first appointment here. I LOVED Dr. Diamont, also the nurses and staff who worked with me. The space is cramped, and smells like wet dog (and I’m badly allergic to dogs), but it was wort...
Today was our first appointment here. I LOVED Dr. Diamont, also the nurses and staff who worked with me. The space is cramped, and smells like wet dog (and I’m badly allergic to dogs), but it was worth that to be treated so well! Once I was out in the fresh air my eyes stopped itching 😊. They are SO kind, not at all like the place we used to go! I always dreaded the old place bc they were condescending and nasty, so this was a relief.
Robin Agricola
23 Feb 2018
I was traveling abroad when my dog became ill. My dog sitter, unable to get in touch with my usual vet, brought him into the VCA Roberts Animal Hospital for emergency care. The symptoms, as described ...
I was traveling abroad when my dog became ill. My dog sitter, unable to get in touch with my usual vet, brought him into the VCA Roberts Animal Hospital for emergency care. The symptoms, as described in the VCA's report, included hind leg pain alternating between both legs and a high fever (102º). He was diagnosed with a sprain or a slipped disc and, without any blood work or x-rays, sent home with painkillers. I returned from my travels and immediately called my vet to discuss the situation. I asked the VCA to fax him the paperwork. Based only on the information in the report, my vet said he thought my dog had a blood illness, probably tick borne. Sure enough, with a simple blood test, my vet confirmed that my dog was positive for two different blood diseases. I am appalled that Dr. Martinez at the VCA didn't even think to test my dog—apparently the symptoms alone were very indicative of a tick-related blood illness. The fact that my dog had a fever was completely overlooked. I wouldn't send a house plant in to be treated at this place. Careless! My dog should have been on medication days ago. Instead, he was on useless painkillers until I could bring him to my vet...someone who actually cares and knows what he's doing.
Joan Kannegieser
13 Aug 2017
VCA Roberts is the best Animal Hospital on the South Shore. How lucky I am to have Roberts and especially Dr. Callahan! I would never go anywhere else for my dog and cat care. You are a great team...
VCA Roberts is the best Animal Hospital on the South Shore. How lucky I am to have Roberts and especially Dr. Callahan! I would never go anywhere else for my dog and cat care. You are a great team at VCA Roberts!
Susan Yeager
14 Jul 2017
stopped going here years ago but wanted an euthansia at home and was referred by Weymouth VCA who called on my behalf since I did therapy with the weymouth office. Was told that I would be called rig...
stopped going here years ago but wanted an euthansia at home and was referred by Weymouth VCA who called on my behalf since I did therapy with the weymouth office. Was told that I would be called right back at 1 in the afternoon after checking some of the drs, I called back at 4 and the person left for the day. I left another message that night and got a return call at 2 the next day and she didn't even know why I was calling her....really??? I was going to go back to this vet if they accommodated me but I guess I was right to switch 10+ years ago
Kim Hamilton
20 Mar 2017
I what to be a animals Secutary and do paper work for the animals
Kalyn A
16 Mar 2017
Dont tell someone they have an appointment at 8pm and take the dog in at 9:30pm. People have lives and jobs and school to attend to in the morning. This will be costing me a lot of money for sitting a...
Dont tell someone they have an appointment at 8pm and take the dog in at 9:30pm. People have lives and jobs and school to attend to in the morning. This will be costing me a lot of money for sitting and waiting around for two and a half hours to finally go home. Why tell us we cant come in the next day either, its my life my dog and i can make my own decision. This place is surely a disappointment and dont suggest coming here if you are in a rush.
Joe Berkeley
4 Jan 2017
In December of 2013, my Labrador retriever was diagnosed with terminal heart disease. Dr. Moses made the diagnosis, recommended medication, and gave me tips on how to make the most of the situation. I...
In December of 2013, my Labrador retriever was diagnosed with terminal heart disease. Dr. Moses made the diagnosis, recommended medication, and gave me tips on how to make the most of the situation. I was given an estimate of my dog's lifespan, which could be around six months. I am pleased to report to you that my dog lived for 36 months after the diagnosis. The team at VCA Roberts did a great job caring for my dog and when he reached the end of the line they relieved his pain with a great deal of compassion and dignity.
ThatFat OldSon
13 Jan 2016
Are they good vets? Yes.
Is their first priority your pets health? No.
They go out of their way to find ways to make you pay them more. They make excuses as to why you need to come in for yet another ...
Are they good vets? Yes.
Is their first priority your pets health? No.
They go out of their way to find ways to make you pay them more. They make excuses as to why you need to come in for yet another appointment. The people who answer the phones have no idea what they're talking about which inevitably leads to more appointments, and more money out of your pocket. I would only go to them in an emergency, otherwise, find someone who cares about your pets, not about your $$$.
Sara C
30 Aug 2015
My dog Jojo had an abscess on her face and I took her in for an emergency visit. The staff were so kind to her, and clearly really cared about her. The vet was knowledgeable, friendly, helpful, didn't...
My dog Jojo had an abscess on her face and I took her in for an emergency visit. The staff were so kind to her, and clearly really cared about her. The vet was knowledgeable, friendly, helpful, didn't push unnecessary procedures on us, and was so nice to Jojo as well. I really liked that they asked me for my help with her, instead of running her off to a back room where she would be by herself with them (that always freaks me out).
The cost was a little high, but they were very upfront about what the charges would be. They could have tacked on other procedures (and I wouldn't have known any better) but they didn't because they cared more about her well being than money.
I will definitely be returning for my urgent care visits!
Sandy Lioy
9 Feb 2014
Yes, Vet's, ALL Vet's are a bit pricey, but Robert's has taken loving car of all my animals, see us through times when money was scarce, and when we were in 4H, raising bunnies who were prone to accid...
Yes, Vet's, ALL Vet's are a bit pricey, but Robert's has taken loving car of all my animals, see us through times when money was scarce, and when we were in 4H, raising bunnies who were prone to accidents. My cat is now 17 years young, well cared for, acts silly and sometimes kittenish. Roberts is always CLEAN, helpful and above all, understanding, sympathetic and kind to us and our Lucy. I highly recommend Roberts and sincerely thank their staff for everything they have done for us in the past and the future.
Dave Scranton
21 Sep 2013
Don't use this VET...! If you do bring your wallet and lots of $$$$$.
South Coastal Animal health is the best.
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