Have A Heart Animal Hospital
Haverhill, Massachusetts
General Info
Have A Heart Animal Hospital is a full service veterinary hospital specializing in the health care of dogs and cats. With the use of the latest techniques in veterinary medicine, our highly trained staff provides complete medical, surgical and dental care for all your pets. Our philosophy is to work with our clients to keep their animals healthy, and we suggest regular preventive care, which avoids many potentially serious problems.
Should the need arise, we can offer the services of area specialists available to treat our patients. Procedures such as orthopedic, soft tissue injuries, ultrasonography, and endoscopy can be performed in the comfort of your pet's own veterinary hospital.
For most people, animals have become more like a member of the family rather than just a pet. Our entire Veterinary Team is committed to providing the very best veterinary care, services and products available in the Haverhill, MA area.
We pride ourselves with excellence in client service and veterinary medicine. We are compassionate to the veterinary needs of our patients of the four-footed kind as well as the needs of our clientele.
Should the need arise, we can offer the services of area specialists available to treat our patients. Procedures such as orthopedic, soft tissue injuries, ultrasonography, and endoscopy can be performed in the comfort of your pet's own veterinary hospital.
For most people, animals have become more like a member of the family rather than just a pet. Our entire Veterinary Team is committed to providing the very best veterinary care, services and products available in the Haverhill, MA area.
We pride ourselves with excellence in client service and veterinary medicine. We are compassionate to the veterinary needs of our patients of the four-footed kind as well as the needs of our clientele.
Reviews
Joyce Jones-Donnelly
11 May 2022
REPORT
Heart-Less
I was a huge fan until May 9, 2022. My diabetic cat has been a patient for 12 years and had severe watery diarrhea over the weekend. I told them he was looking weak, not really eating so ...
Heart-Less
I was a huge fan until May 9, 2022. My diabetic cat has been a patient for 12 years and had severe watery diarrhea over the weekend. I told them he was looking weak, not really eating so I hadn't given him his insulin for 24 hours. I was told the first appt was 10 days away. I was horrified, he'd never live that long. I get it if they're busy and it was for a check up, but something that important, outrageous. What's the point of 12 years if you can't fit him in if not that day, the next. On top of that, I was on hold 8 mins then disconnected then 14 mins the second after someone out back picked up.
I've had an issue trying to get specialized diabetic food for his kidney disease when his regular prescription filled. It took 9 days for them to suggest a replacement and then approve the order.
As I said earlier, the care for 10 years was outstanding, Dr Grambow is the best and the staff was great. I had a couple of calls checking up on him since he is a special needs case and knew him by name. Since then, the staff has changed, no empathy at all and if you can't get past them, it's worthless. This last call was it, they didn't care and just blew off a 12 year special needs cat in crisis like he was worthless. I'm absolutely disgusted.
Kerrianne K.
9 Jun 2018
REPORT
Dr. Grambow and the awesome nurses took excellent care of my JakeDouglas! Everyone there is wonderful. I love Have a Heart!!!
Beth Paschal
31 May 2018
REPORT
I have two skinny old cats, am new to the area and have now taken both cats in for a checkup. They are always very pleasant -on the phone, upon arrival and during the exam. Very pleasant -I felt like ...
I have two skinny old cats, am new to the area and have now taken both cats in for a checkup. They are always very pleasant -on the phone, upon arrival and during the exam. Very pleasant -I felt like they did really care. Dr. W. Grambrow has great expertise and is very careful to explain his approach and necessary testing. Also, the technicians and administrators are competent and timely in doing their job. They have a great referral program.
Karen O'Dea
23 Apr 2018
REPORT
How could our last visit have been better? IMPOSSIBLE!! Dr Kari and the staff are caring, knowledgable and helpful. Wouldn't go anywhere else.
Pine Brook Place Apartments
17 Apr 2018
REPORT
Pine Brook Place Apartments loves having Have a Heart Animal Hospital so close by for all the pets at the community. We always get rave reviews from our residents who take their animals there. The sta...
Pine Brook Place Apartments loves having Have a Heart Animal Hospital so close by for all the pets at the community. We always get rave reviews from our residents who take their animals there. The staff is super friendly and they are reasonably priced as well!
Candace / Nathaniel Vaters / Bayliss
5 Feb 2018
REPORT
The staff is friendly and caring and willing to answer questions as well as give important information. Thank you all at Have a Heart Animal Hospital. Will keep coming back and I do recommend them to ...
The staff is friendly and caring and willing to answer questions as well as give important information. Thank you all at Have a Heart Animal Hospital. Will keep coming back and I do recommend them to everyone.
Kerri Yuszkus Raso
31 Jan 2018
REPORT
Have a Heart is always a great experience with trustworthy professional staff. The facility is clean and inviting. The staff is super friendly, always knowledgeable and I completely trust them to ke...
Have a Heart is always a great experience with trustworthy professional staff. The facility is clean and inviting. The staff is super friendly, always knowledgeable and I completely trust them to keep my furry little guy in good health. They are so great with my nervous puppy and always manage to put him at ease almost immediately. I would recommend this place to anyone!
Dorothea Klein
14 Dec 2017
REPORT
My dog was very sick and even though Have A Heart Animal Hospital was not my regular vet, they immediately saw my little patient. Dr. Grambow is very sensitive to your pet's needs and also considers y...
My dog was very sick and even though Have A Heart Animal Hospital was not my regular vet, they immediately saw my little patient. Dr. Grambow is very sensitive to your pet's needs and also considers your wallet.
On a follow up visit I dropped off a urine sample from my pet which accidentally leaked out the container onto the receptionists desk. She was very compassionate and quick in her clean up which made me feel comfortable.
Highly recommended.
Gena R.
3 Sep 2017
REPORT
We bring our 2 pups here. We feel completely at ease. The staff goes out of their way to help and educate.
Kevin Mackie
29 May 2017
REPORT
Joan B.
16 May 2017
REPORT
Can't say enough good things about Have A Heart. Both Doctors Grambow provided skilled and compassionate care throughout my pet's lifetime. In February, just shy of his 16th birthday, I had to make th...
Can't say enough good things about Have A Heart. Both Doctors Grambow provided skilled and compassionate care throughout my pet's lifetime. In February, just shy of his 16th birthday, I had to make the most difficult decision to put him down. Dr. Grambow comforted me and my pet. It was a very peaceful end and I will always be grateful for the kindness shown to me that day. Since it was still winter and I wanted to bring my guy home for burial but couldn't due to frozen ground, they held him there for me until May. I was able to bring him home to rest in our yard. Immediately following his passing, I received a sympathy card from Dr Grambow that recalled the uniqueness and funny charm of my little guy. It was comforting. Most recently I received a letter from Tufts School of Veterinary Medicine informing me that Drs Grambow made a donation to the school in memory of my pet. What a kind and generous gesture. It is clear that these doctors are committed to the work which they do so well. But above all, they love their animals. That came through to me during each and every visit I ever had there. Like I said, can't say enough good things about this office and when the time comes and I feel able to have another pet, this is where I will go.
Patricia S.
30 Mar 2017
REPORT
I have been going to this place for over 20 years and have received top quality care, they treat the animals like people, the love and care that they give out everyday is amazing.I would never take my...
I have been going to this place for over 20 years and have received top quality care, they treat the animals like people, the love and care that they give out everyday is amazing.I would never take my dogs anywhere else, the place is immaculate .I have had a few different doctors in there but loved them all,I am now with Dr. Walter Grambo and love him.They are my other family with my dogs.
Jane Ngugi
17 Feb 2017
REPORT
Shirley Rutherford
15 Feb 2017
REPORT
The staff are so caring and compassionate love them all
Denise Pellerin
29 Dec 2016
REPORT
During my cat Brady's recent illness, I was back and forth to Have a Heart with Brady several times. They kept him at the vet for the day to monitor him a couple of times. I can't tell you how comfo...
During my cat Brady's recent illness, I was back and forth to Have a Heart with Brady several times. They kept him at the vet for the day to monitor him a couple of times. I can't tell you how comforting it was to me that the entire staff and Dr.'s Grambow were all so supportive and engaged. They have called me several times to keep me up to date on meds and action plan, and to just check in to make sure Brady is ok. The entire staff at Have a Heart are totally awesome!
Matt Newman
5 Dec 2016
REPORT
Have been going since ~2005. Dr. Pelletier was incredible, Dr. Grambow ( Both Mr. and Mrs. ) are great as well. I'm picky with my vets, and they do the things that are most important to me. They give ...
Have been going since ~2005. Dr. Pelletier was incredible, Dr. Grambow ( Both Mr. and Mrs. ) are great as well. I'm picky with my vets, and they do the things that are most important to me. They give honest answers and come at their practice from a point of view of "what is in the best interest of your pet". They have never been pushy, and I've never felt like they were trying to sell me something that I didn't need, I'm thankful for that. They have been cost conscious, giving us all of our medical options and taking the extra time to explain the benefits/fallbacks of each, and worked hard to come up with care solutions for all of our dogs that not only provided the best possible care to them, but also fit within our range of what we were financially able to do with our pets. To date, Have A Heart has cared for 4 of our dogs through a number of serious health problems from cruciate surgery and epilepsy to cancer. They have also been extremely sensitive to our needs when we have had to say goodbye to one of our pups. Not sure what more to say... I like them, I'll go back.
Gayle Etter Hamel
4 Dec 2016
REPORT
THANK YOU to both Dr Grambows!! You both enabled me to give my sweet baby girl a peaceful passing. She was not just my dog, she was my third child. Your compassion through this is so appreciated- I ca...
THANK YOU to both Dr Grambows!! You both enabled me to give my sweet baby girl a peaceful passing. She was not just my dog, she was my third child. Your compassion through this is so appreciated- I cant say Thank You enough! We all Thank You! You both went above and beyond and for that I am eternally grateful! THANK YOU from all of us!!
Tracey Leavitt
4 Dec 2016
REPORT
Always so kind and caring. I followed Dr. Grambow from his previous employer and couldn't be happier!
Joey Jones-Donnelly
28 Oct 2016
REPORT
I want to thank everyone for being so kind and compassionate when I had to put down my beloved cat, Munchkin today. I am devastated by this and I just can't think of a single thing they could have do...
I want to thank everyone for being so kind and compassionate when I had to put down my beloved cat, Munchkin today. I am devastated by this and I just can't think of a single thing they could have done more for me. THANK YOU
Dee Minicucci
13 Oct 2016
REPORT
Absolutely love it here, felt very comfortable leaving Missy in their care! Very satisfied with the care Missy recived from Dr Grambow and the entire staff! Thank you Dee &Miss
Joe F.
13 Sep 2016
REPORT
The doctors have no idea what they are doing. I went in telling them what was wrong with my cat and they said it didn't seem like that was the problem. They had to perform a "physical" and then did so...
The doctors have no idea what they are doing. I went in telling them what was wrong with my cat and they said it didn't seem like that was the problem. They had to perform a "physical" and then did some other tests, which "couldn't be completed" be the cat was too uncomfortable. In the end they admitted the problem was what I said and fixed it. Only after they uncharged me for everything and then tried to get me to "pre-pay" for the next visit. Not only that my cat came out covered in its own urine and put back into the carrier. Place is disgusting and dishonest. Greedy people which I will never spend my money at again. Should have read the reviews beforehand.
Jessica Augusta
9 Aug 2016
REPORT
Dr. Walt Grambow goes out of his way to make sure my fur baby is as comfortable as she can be at the vet & always goes above & beyond in making sure she stays healthy or gets better from what ever is ...
Dr. Walt Grambow goes out of his way to make sure my fur baby is as comfortable as she can be at the vet & always goes above & beyond in making sure she stays healthy or gets better from what ever is going on! He is what I like to call "the dog whisperer": )Lexi is extremely shy of new ppl but with the patient staff at have a heart, even she knows she's in good hands!
Gail S.
7 Aug 2016
REPORT
I followed my vet to this practice, I like him but I don't like the practice. They push for extreme methods ... vet knows I'm conservative but he puts them out there anyways....I feel the practice ins...
I followed my vet to this practice, I like him but I don't like the practice. They push for extreme methods ... vet knows I'm conservative but he puts them out there anyways....I feel the practice insists on it. Last straw...last appointment... $56.68 for 6 pills of a common antibiotic.... 1800PetMeds a bottle of 200 pills, same dosage less than $4.00. I have 4 healthy dogs thank goodness and even I can't afford this place. They need to be reported.
Mary D.
1 Jul 2016
REPORT
Love this place! The most caring compassionate staff! Dr. Grambow is incredible...so caring and knowledgeable! The nurses are awesome...so loving and sweet and comical. Within the past year I had ...
Love this place! The most caring compassionate staff! Dr. Grambow is incredible...so caring and knowledgeable! The nurses are awesome...so loving and sweet and comical. Within the past year I had to have one of our dogs neutered and his teeth extracted. They were wonderful and showed compassion with the cost because we also have another dog that was diagnosed with cancer and is receiving chemo. The staff also call us to see how our cancer patient is doing. We get phone calls from Dr. G giving us test results and him praising us as to how well we are caring for our dogs. I have not one complaint. I do hear that they are a little more pricey than other vets...but as the saying goes...you get what you pay for. I think this place is wonderful and would never consider going anywhere else as long as the dr and nurses stay put.
Jesse Flynn
25 Jun 2016
REPORT
If You want to be ripped off when you are in need by unprofessional, rude, people that should barely give vaccinations, when your pet is in need, YOU GUT THEM!!!!! There prices are more than triple an...
If You want to be ripped off when you are in need by unprofessional, rude, people that should barely give vaccinations, when your pet is in need, YOU GUT THEM!!!!! There prices are more than triple any reputable vet, like Deerfield Animal Hospital, and countless others, and it goes way beyond my experience. They are horrible with customers, have out dated equipment, and love to charge by your emotions!! Think im joking?? Ill Post the quotes on a dedicated site to warn people of these scam artists!! Do not let them rip you off triple what the proceed er should cost ,because they play on our emotional love for animals. Never mind there equipment is so outdated you could purchase on craigs list!!! BEWARE
Gerry P.
23 Jun 2016
REPORT
If there was a negative rating available,,,, They would EARN IT !!!!!!!!! If you want to deal with the most heartless, money grubbing over charging vet, that plays on your love for a pet, you found ...
If there was a negative rating available,,,, They would EARN IT !!!!!!!!! If you want to deal with the most heartless, money grubbing over charging vet, that plays on your love for a pet, you found your place!!!! No Joke, they are the most unprofessional, uneducated, "VET" in the tri state area. I will drive an hour to Deerfield N.H. to the Deerfield Veterinary clinic, gladly than be ripped off by theses corporate money grubbing scum bags!!!! FIND OUT FOR YOURSELF, lol, ya, great for shots, bring your pet with a real problem and get a second job and mortgage to deal with them!! Even though i am a client, they tried to triple charge me, along with many others in need, Trust me, I will be posting there insane quotes next to realistic real vets until people realize there name should be Have a Stroke! when you get there price!! Dont be fooled, they are not qualified, or close to competitive! And love to take advantage of our love for our pets!! I will be consistently posting and pre warning people of there Insane Practice!
Ken Lacerte
19 Apr 2016
REPORT
knowledgeable, professional, efficient and helpful.
Dan Belfiore
25 Mar 2016
REPORT
new doctors there are very personable, not like the one there before, will not mention name. dr. granbow is very knowledgable, upbeat, and very friendly and i'll say again.. very personable and ea...
new doctors there are very personable, not like the one there before, will not mention name. dr. granbow is very knowledgable, upbeat, and very friendly and i'll say again.. very personable and easy to talk to, actually listens to what i say, not like most doctors who make you feel rushed.
Lisa La Rosa
11 Mar 2016
REPORT
Have a Heart is great! They are kind and compassionate and truly care about their patients. I've been to two other animal hospitals recently as my dog needed a CT scan and surgery that could not be pe...
Have a Heart is great! They are kind and compassionate and truly care about their patients. I've been to two other animal hospitals recently as my dog needed a CT scan and surgery that could not be performed at Have a Heart. Now I know for sure how good Have a Heart is. The other places made us feel like customers at a deli counter.
Felicity M.
1 Feb 2016
REPORT
My newly adopted French Bulldog encountered a ruptured abscess of her anal sac/gland over the weekend. I called Have A Heart late on Saturday and they were able to schedule me in for Monday. Without e...
My newly adopted French Bulldog encountered a ruptured abscess of her anal sac/gland over the weekend. I called Have A Heart late on Saturday and they were able to schedule me in for Monday. Without even being a loyal patient of their's - they allowed me to write a post dated check and bring her right in. They provided her with anal sac/gland expressing at no charge, as well as take care of the flushing of her abscess, all I had to pay for was a few shots that she needed updated and some antibiotics. They were very kind and caring towards the situation and it meant alot to me since vets can be a bit pricey when emergencies come up. Kahlua has a follow up in two weeks and I will be happy to bring her back there!
Meriah Martin
18 Jan 2016
REPORT
I cant say enough good things about Have a Heart and the crew there. I've been bringing my little furry loves there for nearly 7 years now and have yet to have a bad experience. This Saturday, we ha...
I cant say enough good things about Have a Heart and the crew there. I've been bringing my little furry loves there for nearly 7 years now and have yet to have a bad experience. This Saturday, we had an emergency with one of our cats. We called, not expecting to be seen right away, but were shocked when they told us to come right in and gave us an appointment time of less than 30 minutes from the time of the call.
Kelley Zankowski
14 Nov 2015
REPORT
We had our first experience with Have A Heart Animal Hospital for our dog. He was seen for what we believe is a neck, possibly lumbar spine issue as well. Overall our experience as far as the care o...
We had our first experience with Have A Heart Animal Hospital for our dog. He was seen for what we believe is a neck, possibly lumbar spine issue as well. Overall our experience as far as the care of our pet and towards me, the experience was excellent. The doctor and staff were very kind and concerned and took good care of us :-)
Kerri Y.
13 Apr 2015
REPORT
I only stumbled across this Animal Hospital because it was close to home but I'm so glad I found it. It is always a great experience. The facility is clean and inviting. The staff is super friendly...
I only stumbled across this Animal Hospital because it was close to home but I'm so glad I found it. It is always a great experience. The facility is clean and inviting. The staff is super friendly, always knowledgeable and I overall trust them with my furry little guy. They are so great with my nervous puppy and always manage to put him at ease almost immediately. I have not shopped around, so I do not know how the prices are relative to other places. I just know that I will pay any price to have my puppy in good health and checked by trustworthy professionals. I would recommend this place to anyone!
Jenny G.
10 Dec 2014
REPORT
Dr. Paul Pelletier has been great with our dog Clooney. A few years ago, Clooney was having funky symptoms and Dr. Pelletier diagnosed him with a liver shunt. He was very clear that Clooney would need...
Dr. Paul Pelletier has been great with our dog Clooney. A few years ago, Clooney was having funky symptoms and Dr. Pelletier diagnosed him with a liver shunt. He was very clear that Clooney would need a specialist. Since then, we use Have a Heart for all of our "routine" appointments- Clooney needs a lot of them, and the staff has been great.I've heard that it is a little pricey here, but when it comes to Clooney, we have always found a way to make it work. If you are anything like us, when it is your pet, you'll do anything for them! We have also called Have a Heart looking for Vet advice, and Dr. Pelletier has always called back in a timely manner, and never rushed us off the phone.We always have a good feeling that Clooney is being well cared for. This is very important to us, as Clooney is our "baby" and a VERY important part of our family.
Melinda G.
19 Feb 2014
REPORT
The clinic is cozy,clean and the staff are very friendly! But they are very expensive and seem to want to do the most aggressive treatment before conservative! I didn't feel comfortable with all the t...
The clinic is cozy,clean and the staff are very friendly! But they are very expensive and seem to want to do the most aggressive treatment before conservative! I didn't feel comfortable with all the testing and the when they showed me the price I almost had a heart attack! I Felt taken advantaged of...:(
Theresa D.
6 Feb 2014
REPORT
I can't say enough good things about Have a Heart. Shortly after moving to the area, one of my cats became sluggish and wasn't moving from the bed. It was especially strange since he got a clean bil...
I can't say enough good things about Have a Heart. Shortly after moving to the area, one of my cats became sluggish and wasn't moving from the bed. It was especially strange since he got a clean bill of health from his old very before we moved. On the recommendation of a friend, I brought the cat to Have a Heart. Come to find out, he was sluggish due to a low red cell count - my cat's organs were literally starved for oxygen. He had some kind of infection or bone cancer. They treated the symptoms but warned me that that was a short term fix if it was cancer. He had likely had this problem for years but his body had slowly adjusted to it. Within a month or two he began to struggle for oxygen and I rushed him in. The staff at Have a Heart went into emergency mode and literally saved him from the brink of death. Unfortunately, no one could save him again. The staff at Have a Heart have is a few extra months we wouldn't have had otherwise. I don't live near the office anymore but I drive the other cats 20 to 30 minutes for their regular check-ups. I know they will do everything they can to keep my cats healthy and happy.
Danni C.
21 Nov 2013
REPORT
Worst vet i have ever been to would not suggest using this place my family and i will never return!!!
John S.
21 Nov 2013
REPORT
OWNER BEWARE!!!!!!! DO NOT USE THIS VET!!!!they are dirty, rude and over charge at every corner!!!!!! please if you are looking for a new vet this is not the place!!!
Andrea W.
26 Jan 2013
REPORT
I've brought 3 of my cats here and have always been happy with the service. It's always very clean and I have not seen much, if any turnover with the staff. The vet techs are always so nice and they r...
I've brought 3 of my cats here and have always been happy with the service. It's always very clean and I have not seen much, if any turnover with the staff. The vet techs are always so nice and they really seem to care about the animals. One of the techs, Tracie, always remembers us and our cats' names. When we had to put down our cat Milo, she spoke with us and was very kind and reassuring.I have seen both Dr. Pelletier and Dr. Orzech and both have been great and they try to explain everything well.Dr. Orzech especially is very kind and caring, she took the time to check in on my cat when we were in for a test to say hi, even though she wasn't treating him that day. We recently had a cat who got very sick and had to be put to sleep, and she wrote a personal letter in the sympathy card, which was unexpected and very appreciated. They seem to charge a little more than other vet offices, but they always take good care of our pets and I don't worry about anything bad happening while they're there. They do accept CareCredit and offer 6 months free of interest on every transaction with the CC card.
Amanda P.
3 Sep 2012
REPORT
So far, I really like them. The staff has been very nice, helpful and explains well. I don't know what the other reviewer is talking about the place being dirty. The place is immaculate! I've had 2 of...
So far, I really like them. The staff has been very nice, helpful and explains well. I don't know what the other reviewer is talking about the place being dirty. The place is immaculate! I've had 2 of my cats' teeth cleaned with no problems. It is a little more than I'm used to paying but I've been happy so far so it's worth it.
tazo123
12 Mar 2012
REPORT
I brought the love of my life there about six months ago,I told them I just wanted a Rabies shot. My dog was old and deaf and blind and was starting to bite people because he was just scared. I could ...
I brought the love of my life there about six months ago,I told them I just wanted a Rabies shot. My dog was old and deaf and blind and was starting to bite people because he was just scared. I could not believe how they treated me and most importantly my dog. They told my he cannot have the shot without a physical. They took him to the backroom and I could hear him screaming in pain! I came out the room and demanded my dog. This rude receptionist came out and yelled at me and said You can have your dog but he is not going to get a radies shot! One second later my dof came out.
bldaly
19 Sep 2011
REPORT
I brought my 5 year old sick dog in to Have a Heart and after 2 hours and $586 worth of tests was told that they did not know what was wrong and that I should put him into the hospital for $2k so more...
I brought my 5 year old sick dog in to Have a Heart and after 2 hours and $586 worth of tests was told that they did not know what was wrong and that I should put him into the hospital for $2k so more tests could be run. The next day I brought him to Bulger in North Andover and within 4 minutes was told that he had advanced Lymes disease and that his kidneys were too far gone to save him, and the humane thing would be to put him down. All Have a Heart cares about is making money, they couldn't diagnose the problem when they already knew the dog had Lymes disease. If you care at all about your animal you will not bring them here!!!
PKlein
4 Jun 2009
REPORT
I would highly recommend Susan O'Dell DVM and the staff. On 6/4/09 I brought my elderly cat (16 years) ""Sam"" there. His health was failing and before I walked in the door ""I knew the outcome"". ...
I would highly recommend Susan O'Dell DVM and the staff. On 6/4/09 I brought my elderly cat (16 years) ""Sam"" there. His health was failing and before I walked in the door ""I knew the outcome"". His heart was giving out and my heart was breaking. They treated and consoled both of us. They handled Sam with respect and love as he ""passed"".
Matthew A.
3 Jul 2008
REPORT
I used to bring Jackie here. We changed as we saw a large turnover of staff and the place was not that clean. The staff appeared to be caring, but there are better choices in the area. .I just do not ...
I used to bring Jackie here. We changed as we saw a large turnover of staff and the place was not that clean. The staff appeared to be caring, but there are better choices in the area. .I just do not want to take a chance on any thing bad happening.
dmiller06
8 Oct 2006
REPORT
I've been there several times. The staff is friendly, the veterinarian there is great. I would highly recommend it.
Book an Appointment
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(978) 373-4422
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Saturday
Sat
09:00AM-16:00PM
Popular Hours
6a
12p
6p
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Have A Heart Animal Hospital
Haverhill, Massachusetts
General Info
Have A Heart Animal Hospital is a full service veterinary hospital specializing in the health care of dogs and cats. With the use of the latest techniques in veterinary medicine, our highly trained staff provides complete medical, surgical and dental care for all your pets. Our philosophy is to work with our clients to keep their animals healthy, and we suggest regular preventive care, which avoids many potentially serious problems.
Should the need arise, we can offer the services of area specialists available to treat our patients. Procedures such as orthopedic, soft tissue injuries, ultrasonography, and endoscopy can be performed in the comfort of your pet's own veterinary hospital.
For most people, animals have become more like a member of the family rather than just a pet. Our entire Veterinary Team is committed to providing the very best veterinary care, services and products available in the Haverhill, MA area.
We pride ourselves with excellence in client service and veterinary medicine. We are compassionate to the veterinary needs of our patients of the four-footed kind as well as the needs of our clientele.
Should the need arise, we can offer the services of area specialists available to treat our patients. Procedures such as orthopedic, soft tissue injuries, ultrasonography, and endoscopy can be performed in the comfort of your pet's own veterinary hospital.
For most people, animals have become more like a member of the family rather than just a pet. Our entire Veterinary Team is committed to providing the very best veterinary care, services and products available in the Haverhill, MA area.
We pride ourselves with excellence in client service and veterinary medicine. We are compassionate to the veterinary needs of our patients of the four-footed kind as well as the needs of our clientele.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Saturday
09:00AM-16:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Joyce Jones-Donnelly
11 May 2022
Heart-Less
I was a huge fan until May 9, 2022. My diabetic cat has been a patient for 12 years and had severe watery diarrhea over the weekend. I told them he was looking weak, not really eating so ...
Heart-Less
I was a huge fan until May 9, 2022. My diabetic cat has been a patient for 12 years and had severe watery diarrhea over the weekend. I told them he was looking weak, not really eating so I hadn't given him his insulin for 24 hours. I was told the first appt was 10 days away. I was horrified, he'd never live that long. I get it if they're busy and it was for a check up, but something that important, outrageous. What's the point of 12 years if you can't fit him in if not that day, the next. On top of that, I was on hold 8 mins then disconnected then 14 mins the second after someone out back picked up.
I've had an issue trying to get specialized diabetic food for his kidney disease when his regular prescription filled. It took 9 days for them to suggest a replacement and then approve the order.
As I said earlier, the care for 10 years was outstanding, Dr Grambow is the best and the staff was great. I had a couple of calls checking up on him since he is a special needs case and knew him by name. Since then, the staff has changed, no empathy at all and if you can't get past them, it's worthless. This last call was it, they didn't care and just blew off a 12 year special needs cat in crisis like he was worthless. I'm absolutely disgusted.
Kerrianne K.
9 Jun 2018
Dr. Grambow and the awesome nurses took excellent care of my JakeDouglas! Everyone there is wonderful. I love Have a Heart!!!
Beth Paschal
31 May 2018
I have two skinny old cats, am new to the area and have now taken both cats in for a checkup. They are always very pleasant -on the phone, upon arrival and during the exam. Very pleasant -I felt like ...
I have two skinny old cats, am new to the area and have now taken both cats in for a checkup. They are always very pleasant -on the phone, upon arrival and during the exam. Very pleasant -I felt like they did really care. Dr. W. Grambrow has great expertise and is very careful to explain his approach and necessary testing. Also, the technicians and administrators are competent and timely in doing their job. They have a great referral program.
Karen O'Dea
23 Apr 2018
How could our last visit have been better? IMPOSSIBLE!! Dr Kari and the staff are caring, knowledgable and helpful. Wouldn't go anywhere else.
Pine Brook Place Apartments
17 Apr 2018
Pine Brook Place Apartments loves having Have a Heart Animal Hospital so close by for all the pets at the community. We always get rave reviews from our residents who take their animals there. The sta...
Pine Brook Place Apartments loves having Have a Heart Animal Hospital so close by for all the pets at the community. We always get rave reviews from our residents who take their animals there. The staff is super friendly and they are reasonably priced as well!
Candace / Nathaniel Vaters / Bayliss
5 Feb 2018
The staff is friendly and caring and willing to answer questions as well as give important information. Thank you all at Have a Heart Animal Hospital. Will keep coming back and I do recommend them to ...
The staff is friendly and caring and willing to answer questions as well as give important information. Thank you all at Have a Heart Animal Hospital. Will keep coming back and I do recommend them to everyone.
Kerri Yuszkus Raso
31 Jan 2018
Have a Heart is always a great experience with trustworthy professional staff. The facility is clean and inviting. The staff is super friendly, always knowledgeable and I completely trust them to ke...
Have a Heart is always a great experience with trustworthy professional staff. The facility is clean and inviting. The staff is super friendly, always knowledgeable and I completely trust them to keep my furry little guy in good health. They are so great with my nervous puppy and always manage to put him at ease almost immediately. I would recommend this place to anyone!
Dorothea Klein
14 Dec 2017
My dog was very sick and even though Have A Heart Animal Hospital was not my regular vet, they immediately saw my little patient. Dr. Grambow is very sensitive to your pet's needs and also considers y...
My dog was very sick and even though Have A Heart Animal Hospital was not my regular vet, they immediately saw my little patient. Dr. Grambow is very sensitive to your pet's needs and also considers your wallet.
On a follow up visit I dropped off a urine sample from my pet which accidentally leaked out the container onto the receptionists desk. She was very compassionate and quick in her clean up which made me feel comfortable.
Highly recommended.
Gena R.
3 Sep 2017
We bring our 2 pups here. We feel completely at ease. The staff goes out of their way to help and educate.
Kevin Mackie
29 May 2017
Joan B.
16 May 2017
Can't say enough good things about Have A Heart. Both Doctors Grambow provided skilled and compassionate care throughout my pet's lifetime. In February, just shy of his 16th birthday, I had to make th...
Can't say enough good things about Have A Heart. Both Doctors Grambow provided skilled and compassionate care throughout my pet's lifetime. In February, just shy of his 16th birthday, I had to make the most difficult decision to put him down. Dr. Grambow comforted me and my pet. It was a very peaceful end and I will always be grateful for the kindness shown to me that day. Since it was still winter and I wanted to bring my guy home for burial but couldn't due to frozen ground, they held him there for me until May. I was able to bring him home to rest in our yard. Immediately following his passing, I received a sympathy card from Dr Grambow that recalled the uniqueness and funny charm of my little guy. It was comforting. Most recently I received a letter from Tufts School of Veterinary Medicine informing me that Drs Grambow made a donation to the school in memory of my pet. What a kind and generous gesture. It is clear that these doctors are committed to the work which they do so well. But above all, they love their animals. That came through to me during each and every visit I ever had there. Like I said, can't say enough good things about this office and when the time comes and I feel able to have another pet, this is where I will go.
Patricia S.
30 Mar 2017
I have been going to this place for over 20 years and have received top quality care, they treat the animals like people, the love and care that they give out everyday is amazing.I would never take my...
I have been going to this place for over 20 years and have received top quality care, they treat the animals like people, the love and care that they give out everyday is amazing.I would never take my dogs anywhere else, the place is immaculate .I have had a few different doctors in there but loved them all,I am now with Dr. Walter Grambo and love him.They are my other family with my dogs.
Jane Ngugi
17 Feb 2017
Shirley Rutherford
15 Feb 2017
The staff are so caring and compassionate love them all
Denise Pellerin
29 Dec 2016
During my cat Brady's recent illness, I was back and forth to Have a Heart with Brady several times. They kept him at the vet for the day to monitor him a couple of times. I can't tell you how comfo...
During my cat Brady's recent illness, I was back and forth to Have a Heart with Brady several times. They kept him at the vet for the day to monitor him a couple of times. I can't tell you how comforting it was to me that the entire staff and Dr.'s Grambow were all so supportive and engaged. They have called me several times to keep me up to date on meds and action plan, and to just check in to make sure Brady is ok. The entire staff at Have a Heart are totally awesome!
Matt Newman
5 Dec 2016
Have been going since ~2005. Dr. Pelletier was incredible, Dr. Grambow ( Both Mr. and Mrs. ) are great as well. I'm picky with my vets, and they do the things that are most important to me. They give ...
Have been going since ~2005. Dr. Pelletier was incredible, Dr. Grambow ( Both Mr. and Mrs. ) are great as well. I'm picky with my vets, and they do the things that are most important to me. They give honest answers and come at their practice from a point of view of "what is in the best interest of your pet". They have never been pushy, and I've never felt like they were trying to sell me something that I didn't need, I'm thankful for that. They have been cost conscious, giving us all of our medical options and taking the extra time to explain the benefits/fallbacks of each, and worked hard to come up with care solutions for all of our dogs that not only provided the best possible care to them, but also fit within our range of what we were financially able to do with our pets. To date, Have A Heart has cared for 4 of our dogs through a number of serious health problems from cruciate surgery and epilepsy to cancer. They have also been extremely sensitive to our needs when we have had to say goodbye to one of our pups. Not sure what more to say... I like them, I'll go back.
Gayle Etter Hamel
4 Dec 2016
THANK YOU to both Dr Grambows!! You both enabled me to give my sweet baby girl a peaceful passing. She was not just my dog, she was my third child. Your compassion through this is so appreciated- I ca...
THANK YOU to both Dr Grambows!! You both enabled me to give my sweet baby girl a peaceful passing. She was not just my dog, she was my third child. Your compassion through this is so appreciated- I cant say Thank You enough! We all Thank You! You both went above and beyond and for that I am eternally grateful! THANK YOU from all of us!!
Tracey Leavitt
4 Dec 2016
Always so kind and caring. I followed Dr. Grambow from his previous employer and couldn't be happier!
Joey Jones-Donnelly
28 Oct 2016
I want to thank everyone for being so kind and compassionate when I had to put down my beloved cat, Munchkin today. I am devastated by this and I just can't think of a single thing they could have do...
I want to thank everyone for being so kind and compassionate when I had to put down my beloved cat, Munchkin today. I am devastated by this and I just can't think of a single thing they could have done more for me. THANK YOU
Dee Minicucci
13 Oct 2016
Absolutely love it here, felt very comfortable leaving Missy in their care! Very satisfied with the care Missy recived from Dr Grambow and the entire staff! Thank you Dee &Miss
Joe F.
13 Sep 2016
The doctors have no idea what they are doing. I went in telling them what was wrong with my cat and they said it didn't seem like that was the problem. They had to perform a "physical" and then did so...
The doctors have no idea what they are doing. I went in telling them what was wrong with my cat and they said it didn't seem like that was the problem. They had to perform a "physical" and then did some other tests, which "couldn't be completed" be the cat was too uncomfortable. In the end they admitted the problem was what I said and fixed it. Only after they uncharged me for everything and then tried to get me to "pre-pay" for the next visit. Not only that my cat came out covered in its own urine and put back into the carrier. Place is disgusting and dishonest. Greedy people which I will never spend my money at again. Should have read the reviews beforehand.
Jessica Augusta
9 Aug 2016
Dr. Walt Grambow goes out of his way to make sure my fur baby is as comfortable as she can be at the vet & always goes above & beyond in making sure she stays healthy or gets better from what ever is ...
Dr. Walt Grambow goes out of his way to make sure my fur baby is as comfortable as she can be at the vet & always goes above & beyond in making sure she stays healthy or gets better from what ever is going on! He is what I like to call "the dog whisperer": )Lexi is extremely shy of new ppl but with the patient staff at have a heart, even she knows she's in good hands!
Gail S.
7 Aug 2016
I followed my vet to this practice, I like him but I don't like the practice. They push for extreme methods ... vet knows I'm conservative but he puts them out there anyways....I feel the practice ins...
I followed my vet to this practice, I like him but I don't like the practice. They push for extreme methods ... vet knows I'm conservative but he puts them out there anyways....I feel the practice insists on it. Last straw...last appointment... $56.68 for 6 pills of a common antibiotic.... 1800PetMeds a bottle of 200 pills, same dosage less than $4.00. I have 4 healthy dogs thank goodness and even I can't afford this place. They need to be reported.
Mary D.
1 Jul 2016
Love this place! The most caring compassionate staff! Dr. Grambow is incredible...so caring and knowledgeable! The nurses are awesome...so loving and sweet and comical. Within the past year I had ...
Love this place! The most caring compassionate staff! Dr. Grambow is incredible...so caring and knowledgeable! The nurses are awesome...so loving and sweet and comical. Within the past year I had to have one of our dogs neutered and his teeth extracted. They were wonderful and showed compassion with the cost because we also have another dog that was diagnosed with cancer and is receiving chemo. The staff also call us to see how our cancer patient is doing. We get phone calls from Dr. G giving us test results and him praising us as to how well we are caring for our dogs. I have not one complaint. I do hear that they are a little more pricey than other vets...but as the saying goes...you get what you pay for. I think this place is wonderful and would never consider going anywhere else as long as the dr and nurses stay put.
Jesse Flynn
25 Jun 2016
If You want to be ripped off when you are in need by unprofessional, rude, people that should barely give vaccinations, when your pet is in need, YOU GUT THEM!!!!! There prices are more than triple an...
If You want to be ripped off when you are in need by unprofessional, rude, people that should barely give vaccinations, when your pet is in need, YOU GUT THEM!!!!! There prices are more than triple any reputable vet, like Deerfield Animal Hospital, and countless others, and it goes way beyond my experience. They are horrible with customers, have out dated equipment, and love to charge by your emotions!! Think im joking?? Ill Post the quotes on a dedicated site to warn people of these scam artists!! Do not let them rip you off triple what the proceed er should cost ,because they play on our emotional love for animals. Never mind there equipment is so outdated you could purchase on craigs list!!! BEWARE
Gerry P.
23 Jun 2016
If there was a negative rating available,,,, They would EARN IT !!!!!!!!! If you want to deal with the most heartless, money grubbing over charging vet, that plays on your love for a pet, you found ...
If there was a negative rating available,,,, They would EARN IT !!!!!!!!! If you want to deal with the most heartless, money grubbing over charging vet, that plays on your love for a pet, you found your place!!!! No Joke, they are the most unprofessional, uneducated, "VET" in the tri state area. I will drive an hour to Deerfield N.H. to the Deerfield Veterinary clinic, gladly than be ripped off by theses corporate money grubbing scum bags!!!! FIND OUT FOR YOURSELF, lol, ya, great for shots, bring your pet with a real problem and get a second job and mortgage to deal with them!! Even though i am a client, they tried to triple charge me, along with many others in need, Trust me, I will be posting there insane quotes next to realistic real vets until people realize there name should be Have a Stroke! when you get there price!! Dont be fooled, they are not qualified, or close to competitive! And love to take advantage of our love for our pets!! I will be consistently posting and pre warning people of there Insane Practice!
Ken Lacerte
19 Apr 2016
knowledgeable, professional, efficient and helpful.
Dan Belfiore
25 Mar 2016
new doctors there are very personable, not like the one there before, will not mention name. dr. granbow is very knowledgable, upbeat, and very friendly and i'll say again.. very personable and ea...
new doctors there are very personable, not like the one there before, will not mention name. dr. granbow is very knowledgable, upbeat, and very friendly and i'll say again.. very personable and easy to talk to, actually listens to what i say, not like most doctors who make you feel rushed.
Lisa La Rosa
11 Mar 2016
Have a Heart is great! They are kind and compassionate and truly care about their patients. I've been to two other animal hospitals recently as my dog needed a CT scan and surgery that could not be pe...
Have a Heart is great! They are kind and compassionate and truly care about their patients. I've been to two other animal hospitals recently as my dog needed a CT scan and surgery that could not be performed at Have a Heart. Now I know for sure how good Have a Heart is. The other places made us feel like customers at a deli counter.
Felicity M.
1 Feb 2016
My newly adopted French Bulldog encountered a ruptured abscess of her anal sac/gland over the weekend. I called Have A Heart late on Saturday and they were able to schedule me in for Monday. Without e...
My newly adopted French Bulldog encountered a ruptured abscess of her anal sac/gland over the weekend. I called Have A Heart late on Saturday and they were able to schedule me in for Monday. Without even being a loyal patient of their's - they allowed me to write a post dated check and bring her right in. They provided her with anal sac/gland expressing at no charge, as well as take care of the flushing of her abscess, all I had to pay for was a few shots that she needed updated and some antibiotics. They were very kind and caring towards the situation and it meant alot to me since vets can be a bit pricey when emergencies come up. Kahlua has a follow up in two weeks and I will be happy to bring her back there!
Meriah Martin
18 Jan 2016
I cant say enough good things about Have a Heart and the crew there. I've been bringing my little furry loves there for nearly 7 years now and have yet to have a bad experience. This Saturday, we ha...
I cant say enough good things about Have a Heart and the crew there. I've been bringing my little furry loves there for nearly 7 years now and have yet to have a bad experience. This Saturday, we had an emergency with one of our cats. We called, not expecting to be seen right away, but were shocked when they told us to come right in and gave us an appointment time of less than 30 minutes from the time of the call.
Kelley Zankowski
14 Nov 2015
We had our first experience with Have A Heart Animal Hospital for our dog. He was seen for what we believe is a neck, possibly lumbar spine issue as well. Overall our experience as far as the care o...
We had our first experience with Have A Heart Animal Hospital for our dog. He was seen for what we believe is a neck, possibly lumbar spine issue as well. Overall our experience as far as the care of our pet and towards me, the experience was excellent. The doctor and staff were very kind and concerned and took good care of us :-)
Kerri Y.
13 Apr 2015
I only stumbled across this Animal Hospital because it was close to home but I'm so glad I found it. It is always a great experience. The facility is clean and inviting. The staff is super friendly...
I only stumbled across this Animal Hospital because it was close to home but I'm so glad I found it. It is always a great experience. The facility is clean and inviting. The staff is super friendly, always knowledgeable and I overall trust them with my furry little guy. They are so great with my nervous puppy and always manage to put him at ease almost immediately. I have not shopped around, so I do not know how the prices are relative to other places. I just know that I will pay any price to have my puppy in good health and checked by trustworthy professionals. I would recommend this place to anyone!
Jenny G.
10 Dec 2014
Dr. Paul Pelletier has been great with our dog Clooney. A few years ago, Clooney was having funky symptoms and Dr. Pelletier diagnosed him with a liver shunt. He was very clear that Clooney would need...
Dr. Paul Pelletier has been great with our dog Clooney. A few years ago, Clooney was having funky symptoms and Dr. Pelletier diagnosed him with a liver shunt. He was very clear that Clooney would need a specialist. Since then, we use Have a Heart for all of our "routine" appointments- Clooney needs a lot of them, and the staff has been great.I've heard that it is a little pricey here, but when it comes to Clooney, we have always found a way to make it work. If you are anything like us, when it is your pet, you'll do anything for them! We have also called Have a Heart looking for Vet advice, and Dr. Pelletier has always called back in a timely manner, and never rushed us off the phone.We always have a good feeling that Clooney is being well cared for. This is very important to us, as Clooney is our "baby" and a VERY important part of our family.
Melinda G.
19 Feb 2014
The clinic is cozy,clean and the staff are very friendly! But they are very expensive and seem to want to do the most aggressive treatment before conservative! I didn't feel comfortable with all the t...
The clinic is cozy,clean and the staff are very friendly! But they are very expensive and seem to want to do the most aggressive treatment before conservative! I didn't feel comfortable with all the testing and the when they showed me the price I almost had a heart attack! I Felt taken advantaged of...:(
Theresa D.
6 Feb 2014
I can't say enough good things about Have a Heart. Shortly after moving to the area, one of my cats became sluggish and wasn't moving from the bed. It was especially strange since he got a clean bil...
I can't say enough good things about Have a Heart. Shortly after moving to the area, one of my cats became sluggish and wasn't moving from the bed. It was especially strange since he got a clean bill of health from his old very before we moved. On the recommendation of a friend, I brought the cat to Have a Heart. Come to find out, he was sluggish due to a low red cell count - my cat's organs were literally starved for oxygen. He had some kind of infection or bone cancer. They treated the symptoms but warned me that that was a short term fix if it was cancer. He had likely had this problem for years but his body had slowly adjusted to it. Within a month or two he began to struggle for oxygen and I rushed him in. The staff at Have a Heart went into emergency mode and literally saved him from the brink of death. Unfortunately, no one could save him again. The staff at Have a Heart have is a few extra months we wouldn't have had otherwise. I don't live near the office anymore but I drive the other cats 20 to 30 minutes for their regular check-ups. I know they will do everything they can to keep my cats healthy and happy.
Danni C.
21 Nov 2013
Worst vet i have ever been to would not suggest using this place my family and i will never return!!!
John S.
21 Nov 2013
OWNER BEWARE!!!!!!! DO NOT USE THIS VET!!!!they are dirty, rude and over charge at every corner!!!!!! please if you are looking for a new vet this is not the place!!!
Andrea W.
26 Jan 2013
I've brought 3 of my cats here and have always been happy with the service. It's always very clean and I have not seen much, if any turnover with the staff. The vet techs are always so nice and they r...
I've brought 3 of my cats here and have always been happy with the service. It's always very clean and I have not seen much, if any turnover with the staff. The vet techs are always so nice and they really seem to care about the animals. One of the techs, Tracie, always remembers us and our cats' names. When we had to put down our cat Milo, she spoke with us and was very kind and reassuring.I have seen both Dr. Pelletier and Dr. Orzech and both have been great and they try to explain everything well.Dr. Orzech especially is very kind and caring, she took the time to check in on my cat when we were in for a test to say hi, even though she wasn't treating him that day. We recently had a cat who got very sick and had to be put to sleep, and she wrote a personal letter in the sympathy card, which was unexpected and very appreciated. They seem to charge a little more than other vet offices, but they always take good care of our pets and I don't worry about anything bad happening while they're there. They do accept CareCredit and offer 6 months free of interest on every transaction with the CC card.
Amanda P.
3 Sep 2012
So far, I really like them. The staff has been very nice, helpful and explains well. I don't know what the other reviewer is talking about the place being dirty. The place is immaculate! I've had 2 of...
So far, I really like them. The staff has been very nice, helpful and explains well. I don't know what the other reviewer is talking about the place being dirty. The place is immaculate! I've had 2 of my cats' teeth cleaned with no problems. It is a little more than I'm used to paying but I've been happy so far so it's worth it.
tazo123
12 Mar 2012
I brought the love of my life there about six months ago,I told them I just wanted a Rabies shot. My dog was old and deaf and blind and was starting to bite people because he was just scared. I could ...
I brought the love of my life there about six months ago,I told them I just wanted a Rabies shot. My dog was old and deaf and blind and was starting to bite people because he was just scared. I could not believe how they treated me and most importantly my dog. They told my he cannot have the shot without a physical. They took him to the backroom and I could hear him screaming in pain! I came out the room and demanded my dog. This rude receptionist came out and yelled at me and said You can have your dog but he is not going to get a radies shot! One second later my dof came out.
bldaly
19 Sep 2011
I brought my 5 year old sick dog in to Have a Heart and after 2 hours and $586 worth of tests was told that they did not know what was wrong and that I should put him into the hospital for $2k so more...
I brought my 5 year old sick dog in to Have a Heart and after 2 hours and $586 worth of tests was told that they did not know what was wrong and that I should put him into the hospital for $2k so more tests could be run. The next day I brought him to Bulger in North Andover and within 4 minutes was told that he had advanced Lymes disease and that his kidneys were too far gone to save him, and the humane thing would be to put him down. All Have a Heart cares about is making money, they couldn't diagnose the problem when they already knew the dog had Lymes disease. If you care at all about your animal you will not bring them here!!!
PKlein
4 Jun 2009
I would highly recommend Susan O'Dell DVM and the staff. On 6/4/09 I brought my elderly cat (16 years) ""Sam"" there. His health was failing and before I walked in the door ""I knew the outcome"". ...
I would highly recommend Susan O'Dell DVM and the staff. On 6/4/09 I brought my elderly cat (16 years) ""Sam"" there. His health was failing and before I walked in the door ""I knew the outcome"". His heart was giving out and my heart was breaking. They treated and consoled both of us. They handled Sam with respect and love as he ""passed"".
Matthew A.
3 Jul 2008
I used to bring Jackie here. We changed as we saw a large turnover of staff and the place was not that clean. The staff appeared to be caring, but there are better choices in the area. .I just do not ...
I used to bring Jackie here. We changed as we saw a large turnover of staff and the place was not that clean. The staff appeared to be caring, but there are better choices in the area. .I just do not want to take a chance on any thing bad happening.
dmiller06
8 Oct 2006
I've been there several times. The staff is friendly, the veterinarian there is great. I would highly recommend it.
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