I had to put my 15 year old fur baby Booboo down today. This is not the 1st time I have had to do this with a fur baby in my lifetime, but it was the best,easy and most compassionate experience I have ever gone thru. Right from my phone call to my interaction with the receptionist,then the veterinary technician and the vet herself! I have never had such a compassionate loving and caring staff they treated both me and my fur baby so kindly and caring. Then you could have knocked me over with a feather at the cost! The best most reasonable fees around. Why would anyone go anywhere else? These are more reasons why I keep returning to The Kingston Animal Hospital. Read Less

If I could give less than one star I would!!! Unfortunately I am writing this review too late. I had a lot of confidence in Kingston Animal Hospital and have been bringing my pets there for several years but in my last few visits with my two pets I have become very leary. My most recent visit was on August 8, 2017. I contacted them regarding my feline which I thought had fractures to its leg. Upon entering Kingston Animal Hospital I was not greeted happily by the receptionist. My male cat was seen by Dr. Agara DeMarco D.M.V. I gave the authorization to take two x-rays to let them tell me what was going on with my cats leg. Upon getting the x-ray results she came out with a CD a copy of the x-ray which they gave to me and said that she can see one fracture but could not read the rest of it there may be three fractures. I was then told to go to Weymouth animal hospital and I was charged $302 and not given an answer. If they could not read the x-rays why am I paying them to take the x-rays??? The same thing is happening with my Rottweiler Max. I have had concerns with him and they have not given me the correct medications. This is now been going on for almost 2 years. Why am I being charged $70 for an office visit and basically dealing with incompetent veterinarians in this hospital. Finally I have now switched to another veterinarian clinic. Pet lovers beware of this veterinarian clinic!!! They overcharge and cannot give you a definite answer expect you to spend extra money, put you on the spot when you question their motives and make you try to feel guilty as a pet owner. The building is a hole in the wall over 50 years old and nothing comes good out of this place. I have now found a reputable new state-of-the-art veterinarian clinic which charges less for its office visits that will be transferring my pets records over to them from Kingston Animal Hospital. Read Less

KAH:  I called and left multiple detailed messages for the owner to contact me regarding this matter.  Not one person bothered being in touch with me to ease my concern.  Since that time, I have taken my pets elsewhere.  Your lack of urgency in your non-response was more than concerning.  I have since steered others away from your organization.  Since leaving, I haven't heard very positive reviews of KAH - shame on me for not researching prior.  Only thing I did hear is the high prices because the business is for sale.  Advice: replace the vets currently there!!!!!*****************Be verrrrrry cautious and overly inquisitive if you decide to put your beloved animals in care here.   1. Condescending stone-faced vets - all female but totally lacking any sense of emotion or compassion.  2. Oversell - Lady docs will sell you things your pet does not need and they'll make you feel like an uncaring pet owner if you question their suggestions.3. THEY WILL OVERMEDICATE YOUR PET; CONTRADICT EACH OTHER AND THEN PLACE BLAME ON THE OWNER ONCE PET BEGINS TO FAIL.   they overmedicated my dog, then slipped him in the back (??????) and pumped him up with fluids.  He was bloated looking and uncomfortable BECAUSE OF of their oversight and two docs contradicting each other.  I spend a lot of money on wholesome dog food; seresto collars; toys and healthy treats but this group is blatantly taking advantage of concerned pet owners.  I called the owner, who apparently only returns calls one day/one hour a week.  I never heard back from him.  NOT WORTH THE TRIP AND NOT WORTH THE HEADACHE OR HEARTACHE. Read Less

Do not bring your pets here. I brought my 10 y/o dog for an issue with her eye, vet did a routine physical and didn't even test her eyes, told me her eyes were changing because of age, prescribed an eye drop with steroids for a week, after that didn't work I was told to continue with the eye drops for another week, I felt like this was going against the warnings on the prescription so i made an appointment at another animal hospital. As soon as I walked in the new office they looked at my dogs chart and was shocked a simple routine eye test was not preformed before a steroid was prescribed. They preformed a dye test and determined my dog has an ulcer on her eye and that the steroid that was prescribed would cause more damage and would not help. The Veterinarian at the Kingston office had completely disregarded my dog and showed no concern with her health and welfare except to make money off of products that they continued to offer me. I highly advise seeking care somewhere else Read Less

We've had only positive experiences with the staff at Kingston Animal Hospital. Last night they were able to squeeze us in last minute because we were concerned our dog had lyme disease. Dr. Davis and all of the staff we encountered were so kind and helpful. Dr. Davis was so patient and dealt with all of our crazy questions! Read Less

I've been bringing my 2 dogs and 2 cats to Kingston Animal Hospital for many years now, and I have been really pleased with the services that I have received from all of the vets that I have seen.  Making an appointment is easy and I am often able to get my animals in same day.  I love the later evening and Saturday hours which makes it easy to set up routine appointments after work.  I've already recommended the hospital to several of my friends who have been happy with their visits as well! Read Less

We have used Kingston Animal Hospital for over 20 years. In particular, Dr. Emily Clair. She is kind and compassionate. We have lost two of our dogs due to illness and could not have asked for better care. Read Less

Re:  Response from Kingston Animal Hospital,   yes it has been many years since my visit, I felt it was relevant to post my review  because I had been hearing many similar stories lately from friends & others regarding your facility and particularly  Dr. Davis. I  would never want any animal or it's owner to go thru what you put us thru.  I am so lucky I found an outstanding vet that my dog has been seeing for many years, he is a happy & healthy 16.y.o.  I  am sure if you did have your "notes" it would not detail the horrible behavior of the Dr. or your sub-par/neglectful treatment of my dog.  I am a much more savvy dog owner now and know what makes a good vet.  I never miss the opportunity to tell people of my horrible experience at Kingston Animal Hospital. . I  had a terrible experience at Kingston Animal Hospital,  particularly with Dr. Davis.  I had recently adopted a dog that unbeknownst to me had Heartworm.  I was scared, uniformed of the disease and looking for help.  Dr Davis was so rude, curt and unhelpful, she did not explain HW to me, only recommended treatment, when I asked for further  info she handed me a pamphlet on HW meds and walked off.  The rescue I  adopted my dog from told me to not have him treated, but to continue him on HW meds and let the worms die off naturally , they told me my dog had a huge risk of dying from treatment.   I  was terrified and confused. I  looked to Dr. Davis for help(I  learned, on my own, through lots of research  that the rescue's advice was not  the best course of action, but was very common in the South where my dog was from,).  When I brought up the rescue's advice to Dr. Davis, she said, NO LIE..."that is what poor people from the south  do,  if you are unable to handle the financial commitment of having a dog you should not have one" , I remember her judgemental  comments clear as day.  In hindsight, and after learning lots more @HW, and finding a wonderful vet, my dog was far too underweight and unhealthy to go thru treatment when he did, it was risky at best.  His current vet was astounded that KAH treated him when he was 25 pounds underweight,.  He had mild HW , a good vet would have recommended delaying treatment until he had put on more weight, and improved his overall health and immune system,  but Dr. Davis is not a good vet.. I  was looking for professional advice and treatment for my dog, I had no issues spending money. I   got my dog treated there because I was not sure what else to do.  When I picked up my dog after treatment,  he was covered in his own urine, had urine burns on his inner thighs which indicated he had sat in his own urine for an extended period of time.  The blanket I left with him was also soaked in urine and they handed him and the blanket to me with a straight face and no explanation.   I was an emotional wreck at the time and just wanted to get him home, I said nothing.  I just remember thinking my poor dog was kept in a cage, not let out to pee, forced to pee on himself, the  staff said nothing about it. They had the gall and did make sure to let me know that his nails were too long and that they had to cut them, they said in a very condescending manner as if I was a neglectful owner, they then gave me a lecture on the importance of keeping his nails trimmed.  Are you kidding me???I had adopted my dog a week earlier, he had HW, had been horribly abused, was severely underweight, pardon me for not focusing on his nails.  I was very upset and left, I never received a follow up call any type of written after care instructions. I was told verbally to keep his activity restricted, keep him crated for 8 weeks.  The only thing I got in writing was the bill. My current  ALWWAYS takes the time to speak with me re: aftercare, and follows up with calls after treatments, for things as small as a paw cut. KAH'S decision to treat my dog despite his physical state and their failure to provide proper aftercare instructions was grossly negligent and could have been fatal.  Dr. Davis's egregious unprofessionalism and horrible attitude were just icing on a crappy cake.  This was my first dog first experience with a vet, so I had no measure of comparison.  I have since found a wonderful vet. Read Less

Our English setter Rusty had his first visit with Dr. Russo today. He didn't want to leave after getting his meridian massage! Dr. Russo got right down on the floor with Rusty and made him feel really special. They bonded! Dr. Russo also showed me how to give Rusty daily massages at home that will help his body to heal. I left knowing that in addition to his traditional veterinary care, the nutritional information I received and some holistic treatments are going to give Rusty the best chance of overcoming his chronic skin condition. I'm so grateful. Read Less

I have had nothing but positive experiences with all of the vets and staff here, particularly Dr. Mark Russo, who brings such a deep, skillful and caring spirit to his practice. I always know my pets are in wonderful hands. Read Less

I've been taking my dogs here for 3 years or so now. One time was on an emergency basis when my male Boxers toenail broke open almost back to his toe. The staff here was great and they ended up removing his nail. It was around Xmas time and they bandaged him up with a red bandage and he was able to come home. A couple weeks later I brought him back to see Dr. Clair as she's the one who removed the nail and it had healed perfectly and he was good as new. He can be a bit naughty at the vet but they handled him perfectly. He was also neutered here as a puppy and their prices are the best around. I have a new puppy and she will be seeing Dr. Clair as well for her check ups and spay in a few months. Most of the staff is nice but there are a couple duds who work at the desk. The techs are decent. I really like Dr. Clair and her style. She's not pushy like most vets and is very informed of everything going on and will give you her opinion without pushing it on you. She's a really good support system and is great handling dogs of all sizes. She's usually on time too so bonus points for her! I've seen Drs Davis and DeMarco a couple times and but always ask for Clair and prefer her over the others. Overall I really like KAH and will continue driving the 20 minutes there instead of going to vets in town. Their prices, staff and overall service is top notch. Read Less

I have been very dissapointed with the service here. One receptionist is quite cold and unhelpful. For those of you who are watching your pocketbooks don't go here. I have been told I would only be charged for vaccinations, and walked out with a bill for an exam which did not even occur. You rarely get to see the same veterinarian, and they always try to push products and procedures onto your bill. We're not going back here.Read Less

I wanted to share a different opinion than Roy. My 4 year old dog was very lame with arthritis, and Dr. Russo has cured her with accupuncture. She was cured quickly, and is like a puppy, hardly ever limping anymore. She once had an ear effection, and it was quickly diagnosed and cured with a home remedy suggested by Kingston Animal Hospital. I could not be happier with the services as they have changed my dogs quality of life... and thus my own! Read Less