This practice has been leading this way for awhile, but they have truly made the transition from compassionate veterinary office to animal apothecary. Veterinarians, uninformed about the compounds th... Read More
This practice has been leading this way for awhile, but they have truly made the transition from compassionate veterinary office to animal apothecary. Veterinarians, uninformed about the compounds they prescribe and putting animals at risk. Saddling up to Big Pharma and prescribing only certain medications. Additionally, resisting to provide written prescriptions forcing you to purchase their overly marked up meds from their office. If you manage to wrestle a written scrip from one of their doctors, then they flat out refuse to fax it to your online pharmacy for immediate filling, regardless of the need of the patient. Greed has fully replaced compassion. hostility and the most atrociously horrific customer service imaginable. I had been overly patient with this business, as I tend to do. After giving them the benefit of the doubt and switching vets within their practice several times, I have found the situation hopeless. Whenever this practice is challenged by someone knowledgeable, or a customer states that what would make their experience better is if they provide written scrips and fax them to the pharmacy (like a real doctors' practice) the reactions is sheer hostility. Face to face meetings are conducted behind closed doors so that the other customers that aren't as knowledgeable continue to be fleeced by these mountebanks. If you do now, or plan on attending this practice in the future, keep this in mind, and then verify for yourself. I wish you did not have to lose your money to verify it, but it is so astonishing that this practice continues successfully like this with such disdain and contempt for its patronage and such disregard and neglect for the health of the animal over the almighty dollar, that I invite anyone to challenge these facts. I have since interviewed three other practices, who were astonished when I told them these things. One is in Pelham, NH, on in Dracut and one in Lowell. Their charges are competitive to this one, and they are kind, care about the animals health first, support the patients' owners' rights to choose where to buy their pharmaceuticals (faxing scripts, etc...), offer alternatives, referrals to specialists with discounts, multi-pet discounts, first health check free, willing to fax statements to trainers - day cares and groomers requiring health verification, and more. I had my eyes shut for too long. A vet who will write scripts only for a very few, select products that cannot be purchased outside of a vets office due to new tracking and counterfeit protections that some pharmas are putting in place, only to force the consumer to purchase at a grossly inflated price benefitting the veterinarian and big pharma is an unethical practice and conterintuitive to humane service to the animal. Read Less