Marlboro Animal Hospital
Marlborough, Massachusetts
Reviews
Tom H.
12 Feb 2019
REPORT
Run, do not walk away from this place! Every visit here has caused our dog more problems than it has fixed - every treatment they recommended has made my dog sicker than if we had just let him recove...
Run, do not walk away from this place! Every visit here has caused our dog more problems than it has fixed - every treatment they recommended has made my dog sicker than if we had just let him recover on his own. They recommend treatments that are not necessary in order to get you to spend more. The place is owned by someone who is just in it for the money, and the staff, though well meaning, is bound by ridiculous rules about what they can and can't do because of it. Complaints and a request to talk to the person in charge were ignored, and I have moved on to another vet. There are many others in this area, and I would recommend going to any of them rather than this place!
Lyndy B.
7 Dec 2018
REPORT
Today was a really sad day for my wife and me. Our rescue greyhound, Raja (11) was starting to experience some decline in health. He was generally happy and not really in much pain but he had a rapidl...
Today was a really sad day for my wife and me. Our rescue greyhound, Raja (11) was starting to experience some decline in health. He was generally happy and not really in much pain but he had a rapidly spreading mass and generally failing health due to age. We had lived through the process before and watched a previous greyhound of ours deteriorate due to Kidney Failure brought on by Lyme disease. We held on too long with that dog, causing needless pain and suffering for all, especially the dog. Raja has been a patient of Dr. Coffman's for the last few years after we moved to the area (Berlin Animal Hospital), and he received outstanding care on each and every visit. We have always been seen quickly, treated well and with compassion. Today we went to the Marlboro office with Raja and had the incredible gift and pleasure of working with Dr. Patti. To say that she is the most extraordinary veterinary professional we have ever encountered would be an understatement. She heard our report on Raja's condition and symptoms. She sat with him, talked with him and talked with us. With Dr. Patti's insightful compassion and support, we made a very difficult decision to end Raja's life while he still had dignity, poise, and before any real pain could impact his quality of life. Every syllable out of Dr. Patti's mouth and that of the technician and staff was supportive and empathetic for us and for Raja. They all helped make Raja's last moments gentle, warm, and loving. While not my desire to make the reader's of this post sad, I want to say that if you are looking for the best pet and animal care in the Metro West area, then MAH is worth the drive. They are wonderful people to work with and your care will be second to none. Do yourself and your animal a favor, and go to the place that your loved ones would select themselves, if they had the ability to do so, in both sickness and in health.
David N.
15 Nov 2018
REPORT
This place used to be good but is now a hack shop. Made an appointment and 5 minutes before the appointment they called and said they wanted to do more tests even though they had just been done a coup...
This place used to be good but is now a hack shop. Made an appointment and 5 minutes before the appointment they called and said they wanted to do more tests even though they had just been done a couple months ago. Avoid
Jacob Ratliff
22 May 2018
REPORT
Highly recommend this place. Staff is very friendly and treats us and our dog well. He enjoys going to the vet!
Cindy D
19 May 2018
REPORT
I recommend this veterinarian office. I started going here after my former vet office was a pain in the butt about getting written prescription so I could order online and because they wanted me to p...
I recommend this veterinarian office. I started going here after my former vet office was a pain in the butt about getting written prescription so I could order online and because they wanted me to put my cat down with no discussion. The veterinarians at this office actually seem to care. Plus this is the nicest looking vet office I've ever been in. They have an office that looks updated, modern, and even have dog treats out for people to take and bottled water and snacks for the humans, although I've never had to wait more than a few minutes. You can order food for your animal through the office or I think they may now have online home delivery. When I had to buy prescription cat food I just picked it up there because I live close by and their price was almost exactly the same as Petco and PetSmart for the same product.
Jennifer Clark
4 May 2018
REPORT
I would give more stars if I could! I am overly impressed with the care my cat received today. The facility its self is very clean and welcoming. The veterinarians who took care of my cat today were D...
I would give more stars if I could! I am overly impressed with the care my cat received today. The facility its self is very clean and welcoming. The veterinarians who took care of my cat today were Dr. Patti and her technician Rachael. Very friendly women who made me and my cat feel very comfortable and like we were in good hands. Before Dr. Patti even came in Rachael came in and let me know what the potential cost was going to be for the day, she gave two estimates, a lower possibility and a higher possibility depending on what the Dr. would decide to do. They did not rush through the appointment and took their time petting and playing with my kitty making her comfortable. They also emailed a whole visit summary before I even left the building! With notes included so I didn't have to worry about writing anything down. Long story short I will be going back there for all other medical needs and I will be taking my other cat too! Great job guys! A big thank you to all at Marlboro Animal Hospital!
Bridget Koster
15 Jan 2018
REPORT
I moved here from the west coast and I needed a vet for my huskies. My one husky had a dental problem, so I was given some anti-inflammatory and an antibiotic for her until they could get her in to pu...
I moved here from the west coast and I needed a vet for my huskies. My one husky had a dental problem, so I was given some anti-inflammatory and an antibiotic for her until they could get her in to pull the tooth. I was told that someone would call and check and see how she was doing, but no one called to check on her. I called to schedule her for surgery to have the tooth that they thought might be the problem, pulled. Since they only sedated her enough to do an oral exam and found the tooth they thought it was, was not the issue, but the tooth behind it, which was large and that is the one that needed to be pulled. She wasn't sedated enough to pull the tooth and they had other appointments, so I paid $224 to have a sedated oral exam and they sent her home without any care instructions, only what they had done that day and an estimate of how much it would cost to have the tooth pulled ($692-$1333). It took her 12 hours to pee and I was really worried about her. She has now peed several times and had a bowel movement. No one has called to check on her. From what I can tell, even though the staff is very nice and friendly, this Animal Hospital is money oriented, not animal oriented. If you care about the animals you are caring for, you should send home instructions and check on them. I am looking for a Vet that actually cares about my dogs.
Paul H.
31 Aug 2017
REPORT
Dr. Whitney Allen is the best. I trust her with all of my pets. She makes the lives of my family members all that much better.
Patrick H
4 Aug 2017
REPORT
I am from out of town and visiting friends in the area when my Irish Wolfhound started acting in a way that could indicate a life threatening problem. I called ahead to this office to ensure they coul...
I am from out of town and visiting friends in the area when my Irish Wolfhound started acting in a way that could indicate a life threatening problem. I called ahead to this office to ensure they could take an emergency visit for an Irish Wolfhound. Before I had even spoken to a vet, the receptionist was trying to explain to me that it was most likely bloat - how can a person diagnose over the phone without hearing symptoms!? This immediately threw red flags but I was caught between driving 10 minutes here or 25minutes to the next doctor - a huge amount of time when it comes to emergency care.
She then placed me on hold and went to speak with the vet, at which point she returned and explained they were able to handle the task.
I arrived and the staff was 'oohing and ahhing' over my wolfhound like it was some type of dogshow. This was supposed to be an emergency visit!
No sense of urgency was felt throughout the entirety of the visit. The vet did suggest an Xray which I agreed to, no problem. After the 45minutes it took to return the dog to us in the waiting room, the doctor explained that it looked like an enlarged spleen and that we had two options: wait for another doctor to arrive and do exploratory surgery or go somewhere else. I asked about what non-invasive options there were and she explained the only way to find out more would be with an ultrasound. Here's the kicker - They do not have ultrasound capabilities at MAH!!!!! Then why did I waste an hour coming to see them?
This office took advantage of a person at a stressful time so that they could make $280 and then send me off without ANY care being provided.
To make matters worse, the Xrays that were administered were not sent when my next vet called to request them.
The people on staff, starting with the vet, should be ashamed of how they handled this situation.
Gil Hayes
27 Jun 2017
REPORT
We moved and now drive 30+ minutes back here because we like them so much. Top notch from the doctors to the front office, great people whom really know what they are doing.
Ryan Bourque
20 Feb 2017
REPORT
I am fairly selective of who I trust to provide my medical care and feel it's important for the Dr and patient personalities to mesh and for the patient to feel confident that their Dr is engaged in t...
I am fairly selective of who I trust to provide my medical care and feel it's important for the Dr and patient personalities to mesh and for the patient to feel confident that their Dr is engaged in their wellbeing. I am, admittedly, a difficult patient to those doctors who prefer a complicit and quiet patient, but it's my health and I don't like to feel like I'm walking in and out of a revolving door when meeting with my Dr. I also expect the same from my veterinarian when we take our animals in for care and checkups. About a year ago we were searching for a new vet and we found the Marlborough Animal Hospital and decided to check it out. We met Dr Patti and immediatly clicked with her and the MAH staff. We have not met the other veterinarians there, but am confident they are of the same caliber as Dr Patti. It's a clean and welcoming atmosphere with very friendly staff. I highly recommend bringing your animal here as they seem to truly care about every animal that walks through their door (even my angry and uncooperative cat). Not sure about their prices compared to other places, but I'm never shocked by the bill and I never feel ripped off.
Marsha Foster
18 Feb 2017
REPORT
Great staff! Very friendly and my dog loves them!
Debi Estabrook
29 Jan 2017
REPORT
We want to thank Marlboro Animal hospital for such care and compassion taking care of us and our Missi putting her to sleep forever. One would have thought it was their own kitty. Thank you for shar...
We want to thank Marlboro Animal hospital for such care and compassion taking care of us and our Missi putting her to sleep forever. One would have thought it was their own kitty. Thank you for sharing your with so many. You are amazing.
Thank you. Mark and Debi Estabrook.
Brandy Woodtke
6 Jan 2017
REPORT
The most compassionate staff and warmest doctors. We LOVE Dr. Patty! The office is always super clean and the renovations that were done look fantastic. I wouldn't take my Hershey to anyone else! T...
The most compassionate staff and warmest doctors. We LOVE Dr. Patty! The office is always super clean and the renovations that were done look fantastic. I wouldn't take my Hershey to anyone else! Thank you all for everything you do!
Brandi L.
13 Dec 2016
REPORT
I took my 9 year old daschound to this facility for the first time 4 days ago. I blame my babies death on Marlborough Animal Hospital completely. NEVER BRING YOU ANIMAL THERE. This sorry excuse for a ...
I took my 9 year old daschound to this facility for the first time 4 days ago. I blame my babies death on Marlborough Animal Hospital completely. NEVER BRING YOU ANIMAL THERE. This sorry excuse for a veterinarian Dr Coffman said that she was completely fine, she was just "too overweight". How can you tell me my dog is fine and will live for many more years and then four days later she dies? We spent almost $300 to be told she was going to be okay as long as we give her exercise, and now she is gone. Marlborough Animal Hospital YOU ARE RESPONSIBLE FOR THE DEATH OF MY BABY. You killed my dog. If you care for your animal, you would not rest your dogs life in the hands of Dr Coffman. He said she was fine and now she is dead. I can NOT stress that enough. Rest good baby girl.
Lissa White
12 Dec 2016
REPORT
I absolutely adore all the staff here. On Friday I had to put my cat to sleep and I chose Marlboro Animal hospital because they came highly recommended by several friends. This was a heartbreaking and...
I absolutely adore all the staff here. On Friday I had to put my cat to sleep and I chose Marlboro Animal hospital because they came highly recommended by several friends. This was a heartbreaking and terrible day for me and the entire staff made it as comforting, loving and special as you could possibly ask for. They were so kind and loving towards me, Mipsy (my cat) and friend throughout the entire time.I could not recommend them more if possible. I even called several times for questions, concerns and worries about my other animals; all the while they handled it with the up most respect, kindness, love, understanding and comfort. I will forever be grateful for them and will always stick with them for animal care. I also love all the options they provide and let you decide how you would like to proceed. I never had to have a pet put to sleep so they made it the best situation as I could hope and ask for. Thank you so much to the staff; I don't think I would have been able to get through that without you!
J S.
3 Aug 2016
REPORT
We had a very sick dog, and we were at the vet very often. Dr. Coffman and Dr. Patti were extremely respectful, caring, and knowledgable. Highly recommend this vet!!! Best in metro-west, by far!
Tanya Tchounkovskii
16 Apr 2016
REPORT
We have been brining two of our poodles here for about a year now. Veterinarians and staff are highly professional, knowledgeable, and caring. I always recommend this place to all my animal loving fri...
We have been brining two of our poodles here for about a year now. Veterinarians and staff are highly professional, knowledgeable, and caring. I always recommend this place to all my animal loving friends. Thank you to the whole staff at Marlboro Animal Hospital!
Christine M.
18 Mar 2016
REPORT
Brought in my older (but very healthy cat for some dental extractions. The vet told me he would most likely "box her down." Being a vet myself, I know that this is an old, outdated way of inducing a...
Brought in my older (but very healthy cat for some dental extractions. The vet told me he would most likely "box her down." Being a vet myself, I know that this is an old, outdated way of inducing anesthesia, and not very safe. Not sure why any practice is still using it, other than they are stuck in the past. I would not trust them with anything other than simple things like vaccines--definitely go elsewhere if you need any kind of surgery.
Erin N.
13 Mar 2016
REPORT
I love Marlboro animal hospital and so does my dog! Jake loves the Coffmans and Dr. Patti! They recently renovated the hospital and it looks great! The staff is extremely friendly and welcoming. For t...
I love Marlboro animal hospital and so does my dog! Jake loves the Coffmans and Dr. Patti! They recently renovated the hospital and it looks great! The staff is extremely friendly and welcoming. For the the people they have a fridge of drinks and table with complementary snacks. The last time Jake went in for his check up we had dr patti and she was very nice! Helped calm down Jake and he got turkey from the nurses. He is never afraid and doesn't have a problem at the vet!
Sarah S.
5 Feb 2016
REPORT
I travel all the way from Providence just to Marlborough Animal Hospital just because I love it that much! Dr. Patti is amazing. Staff is super friendly! Would highly recommend! They truly care about ...
I travel all the way from Providence just to Marlborough Animal Hospital just because I love it that much! Dr. Patti is amazing. Staff is super friendly! Would highly recommend! They truly care about your animals and will do everything possible to help you!
Peter B.
23 Dec 2015
REPORT
Place is a complete and total ripoff. The doctors are great and friendly. The staff is rude and not very knowledgeable. They are all about the money to pay for their beautiful new building. If your p...
Place is a complete and total ripoff. The doctors are great and friendly. The staff is rude and not very knowledgeable. They are all about the money to pay for their beautiful new building. If your pet has a serious health condition maybe tufts would be a better place for them.
patricia g.
5 Aug 2015
REPORT
We travel from Milton to Marlboro so our baby gets all the TLC she needs. It is worth the trip. We are very happy with the care and treatment we receive. The facility has recently been remodeled an...
We travel from Milton to Marlboro so our baby gets all the TLC she needs. It is worth the trip. We are very happy with the care and treatment we receive. The facility has recently been remodeled and is really nice.
Blanca M.
4 Apr 2015
REPORT
Have been taking my Siberian husky here for almost 2 years now for check ups, vaccines, neutering and some surgeries (he's always getting into trouble!). Although prices are a bit high sometimes, they...
Have been taking my Siberian husky here for almost 2 years now for check ups, vaccines, neutering and some surgeries (he's always getting into trouble!). Although prices are a bit high sometimes, they are reasonable for what is getting done. The staff is so friendly to dogs and human, they know each individual dog and really connect with them! They're also very informative and let you know about the procedures getting done, medicine, post-surgery, etc.Just the other day my dog got hit by car and he fractured his left radius ulnar- although we did not go to them for X Rays because there was another vet clinic closer, they were informed about Lobo and they called me after I had dropped him off at MSPCA in Waltham for him to get surgery to see how he was doing. They told me to keep them updated and that he would do great (as he usually does). I love having a group of Vets that care for my dog and are concerned about him as much as I am! I love taking him here and Lobo loves going to the vet! The Vet clinic I had to go to was Compassion Vet Clinic- nice staff here but VERY pricey! Although I would have rather taken him where they knew him, Compassion Clinic Staff was very helpful.
Tom D.
6 Mar 2015
REPORT
Expensive. For a small dog (Bichon), they started with a list of vaccines they recommend that totaled $220. After questioning, they admitted these were just optional...seems like they are over-sel...
Expensive. For a small dog (Bichon), they started with a list of vaccines they recommend that totaled $220. After questioning, they admitted these were just optional...seems like they are over-selling. Yearly wellness exam $53 for 15 minutes of examination. Medicines prices are double what you'd pay via online at vetrxdirect.com. They charged me $22 additional just to shave off 1 hair-mat, 15 seconds of labor. ..................................... They are extremely overly priced!
zsuzsanna castells
16 Sep 2014
REPORT
I had a wonderful experience at Marlboro Animal Hospital. I was visiting in the area and needed to see a vet about my dog's on going problem which seemed to be getting worse. I received an appointm...
I had a wonderful experience at Marlboro Animal Hospital. I was visiting in the area and needed to see a vet about my dog's on going problem which seemed to be getting worse. I received an appointment very quickly and was given treatment that worked beautifully!!!!
I am so grateful! I highly recommend this practice. Everyone was friendly and helpful.
Delight M.
24 Aug 2014
REPORT
This was by far the best/quickest/most accommodating animal hospital I have ever been to! I have two senior dogs. My 18 year old girl has a rash from getting fleas last week. I got in touch with them ...
This was by far the best/quickest/most accommodating animal hospital I have ever been to! I have two senior dogs. My 18 year old girl has a rash from getting fleas last week. I got in touch with them & they were able to squeeze me in on a Monday afternoon at (very) short notice. The Dr. Came in to see me very quickly listened to my problem & got me the pills she needed within 15 min! This dog is 18 so she has some problems. My last vet would remind me every time we went in that she was going to die soon and not look forward to having her much longer. This Dr. Said "terriers, they just keep going" a MUCH preferable response! It was very inexpensive compared to the last vet also. I will definitely be back here for my dogs & they have an exotics specialist for my hedgie! Everyone on staff was so nice & friendly!!
Tom Schroder
20 Jun 2014
REPORT
The staff are super helpful and knowledgeable. I was in just the other day and I'm not sure if I have her name right, I think it was Kristin, anyways she was awesome with my Cat got us right in and ch...
The staff are super helpful and knowledgeable. I was in just the other day and I'm not sure if I have her name right, I think it was Kristin, anyways she was awesome with my Cat got us right in and checked out. Would highly recommend this place. Also their Facebook page cracks me up sometimes.
Vanessa Garcia
19 Sep 2013
REPORT
These Vets and Techs were absolutely amazing. I trusted them completely. I know it might be crappy to say this though, but they were unbelievably expensive. Granted I paid everything no problem bec...
These Vets and Techs were absolutely amazing. I trusted them completely. I know it might be crappy to say this though, but they were unbelievably expensive. Granted I paid everything no problem because my pets are my kids, but I've NEVER been to a place so expensive. If I moved back to the area it wouldn't deter me from bringing my boys back there because they were so awesome regardless of the price.
Tony Rollins
27 Feb 2013
REPORT
I've brought my cat in periodically for general checkups and questions. I don't goto the doctor myself on a regular basis and my cat has always been in great health. However a week ago she wouldn't ea...
I've brought my cat in periodically for general checkups and questions. I don't goto the doctor myself on a regular basis and my cat has always been in great health. However a week ago she wouldn't eat and I knew some thing was very wrong. They got her in the very next morning early and checked her over. They treated her and within 12 hrs she was back to her same loving, playful, energetic, happy, hungry, self. Thank you to the Vet and his staff for helping my Momma cat. I'd be heartbroken to lose her. Great work! You have our trust and confidence!
Kim B.
27 May 2010
REPORT
I have three cats and they've taken good care of all of them. They did a great job on my youngest when she needed to get fixed. Unfortunately, one bad experience I had was timing on when to get her ...
I have three cats and they've taken good care of all of them. They did a great job on my youngest when she needed to get fixed. Unfortunately, one bad experience I had was timing on when to get her fixed. The doc told me she wouldn't go into heat until the summer of the following year, but she went into heat the next week and it was miserable. Had to make an emergency appointment to get her fixed, and they weren't able to see her for 2 weeks.They are also pretty pricey, but the service is top notch.
David F.
8 May 2010
REPORT
Dr. Coffman and his staff are top notch.He is very patient and is willing to spend time to answer any questions you may have.He also takes care to explain things in a way that you can understand.They...
Dr. Coffman and his staff are top notch.He is very patient and is willing to spend time to answer any questions you may have.He also takes care to explain things in a way that you can understand.They also have seperate enterances for dogs and cats so that they are not together while waiting for your appointment.That helps when you have a cat that is not too fond of dogs.I would and have highly recommend Marlborough Animal Hospital.
lella b.
14 Apr 2009
REPORT
I love this place. I have 2 cats - one of whom is 'special needs' - he has kitty cp! they are wonderful. I've always been able to get in to see them when I need to, they are great with keeping both...
I love this place. I have 2 cats - one of whom is 'special needs' - he has kitty cp! they are wonderful. I've always been able to get in to see them when I need to, they are great with keeping both cats calm (one loves the attention, the other one freaks).Great place for animal care - and right on 495.
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(508) 485-1664
Business Hours
Monday
Mon
07:30AM-16:00PM
Tuesday
Tue
07:30AM-16:00PM
Wednesday
Wed
07:30AM-19:30PM
Thursday
Thu
07:30AM-19:30PM
Friday
Fri
07:30AM-16:00PM
Saturday
Sat
08:00AM-14:00PM
Popular Hours
Closed on Sunday
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Marlboro Animal Hospital
Marlborough, Massachusetts
Business Hours
Monday
07:30AM-16:00PM
Tuesday
07:30AM-16:00PM
Wednesday
07:30AM-19:30PM
Thursday
07:30AM-19:30PM
Friday
07:30AM-16:00PM
Saturday
08:00AM-14:00PM
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
Reviews
Tom H.
12 Feb 2019
Run, do not walk away from this place! Every visit here has caused our dog more problems than it has fixed - every treatment they recommended has made my dog sicker than if we had just let him recove...
Run, do not walk away from this place! Every visit here has caused our dog more problems than it has fixed - every treatment they recommended has made my dog sicker than if we had just let him recover on his own. They recommend treatments that are not necessary in order to get you to spend more. The place is owned by someone who is just in it for the money, and the staff, though well meaning, is bound by ridiculous rules about what they can and can't do because of it. Complaints and a request to talk to the person in charge were ignored, and I have moved on to another vet. There are many others in this area, and I would recommend going to any of them rather than this place!
Lyndy B.
7 Dec 2018
Today was a really sad day for my wife and me. Our rescue greyhound, Raja (11) was starting to experience some decline in health. He was generally happy and not really in much pain but he had a rapidl...
Today was a really sad day for my wife and me. Our rescue greyhound, Raja (11) was starting to experience some decline in health. He was generally happy and not really in much pain but he had a rapidly spreading mass and generally failing health due to age. We had lived through the process before and watched a previous greyhound of ours deteriorate due to Kidney Failure brought on by Lyme disease. We held on too long with that dog, causing needless pain and suffering for all, especially the dog. Raja has been a patient of Dr. Coffman's for the last few years after we moved to the area (Berlin Animal Hospital), and he received outstanding care on each and every visit. We have always been seen quickly, treated well and with compassion. Today we went to the Marlboro office with Raja and had the incredible gift and pleasure of working with Dr. Patti. To say that she is the most extraordinary veterinary professional we have ever encountered would be an understatement. She heard our report on Raja's condition and symptoms. She sat with him, talked with him and talked with us. With Dr. Patti's insightful compassion and support, we made a very difficult decision to end Raja's life while he still had dignity, poise, and before any real pain could impact his quality of life. Every syllable out of Dr. Patti's mouth and that of the technician and staff was supportive and empathetic for us and for Raja. They all helped make Raja's last moments gentle, warm, and loving. While not my desire to make the reader's of this post sad, I want to say that if you are looking for the best pet and animal care in the Metro West area, then MAH is worth the drive. They are wonderful people to work with and your care will be second to none. Do yourself and your animal a favor, and go to the place that your loved ones would select themselves, if they had the ability to do so, in both sickness and in health.
David N.
15 Nov 2018
This place used to be good but is now a hack shop. Made an appointment and 5 minutes before the appointment they called and said they wanted to do more tests even though they had just been done a coup...
This place used to be good but is now a hack shop. Made an appointment and 5 minutes before the appointment they called and said they wanted to do more tests even though they had just been done a couple months ago. Avoid
Jacob Ratliff
22 May 2018
Highly recommend this place. Staff is very friendly and treats us and our dog well. He enjoys going to the vet!
Cindy D
19 May 2018
I recommend this veterinarian office. I started going here after my former vet office was a pain in the butt about getting written prescription so I could order online and because they wanted me to p...
I recommend this veterinarian office. I started going here after my former vet office was a pain in the butt about getting written prescription so I could order online and because they wanted me to put my cat down with no discussion. The veterinarians at this office actually seem to care. Plus this is the nicest looking vet office I've ever been in. They have an office that looks updated, modern, and even have dog treats out for people to take and bottled water and snacks for the humans, although I've never had to wait more than a few minutes. You can order food for your animal through the office or I think they may now have online home delivery. When I had to buy prescription cat food I just picked it up there because I live close by and their price was almost exactly the same as Petco and PetSmart for the same product.
Jennifer Clark
4 May 2018
I would give more stars if I could! I am overly impressed with the care my cat received today. The facility its self is very clean and welcoming. The veterinarians who took care of my cat today were D...
I would give more stars if I could! I am overly impressed with the care my cat received today. The facility its self is very clean and welcoming. The veterinarians who took care of my cat today were Dr. Patti and her technician Rachael. Very friendly women who made me and my cat feel very comfortable and like we were in good hands. Before Dr. Patti even came in Rachael came in and let me know what the potential cost was going to be for the day, she gave two estimates, a lower possibility and a higher possibility depending on what the Dr. would decide to do. They did not rush through the appointment and took their time petting and playing with my kitty making her comfortable. They also emailed a whole visit summary before I even left the building! With notes included so I didn't have to worry about writing anything down. Long story short I will be going back there for all other medical needs and I will be taking my other cat too! Great job guys! A big thank you to all at Marlboro Animal Hospital!
Bridget Koster
15 Jan 2018
I moved here from the west coast and I needed a vet for my huskies. My one husky had a dental problem, so I was given some anti-inflammatory and an antibiotic for her until they could get her in to pu...
I moved here from the west coast and I needed a vet for my huskies. My one husky had a dental problem, so I was given some anti-inflammatory and an antibiotic for her until they could get her in to pull the tooth. I was told that someone would call and check and see how she was doing, but no one called to check on her. I called to schedule her for surgery to have the tooth that they thought might be the problem, pulled. Since they only sedated her enough to do an oral exam and found the tooth they thought it was, was not the issue, but the tooth behind it, which was large and that is the one that needed to be pulled. She wasn't sedated enough to pull the tooth and they had other appointments, so I paid $224 to have a sedated oral exam and they sent her home without any care instructions, only what they had done that day and an estimate of how much it would cost to have the tooth pulled ($692-$1333). It took her 12 hours to pee and I was really worried about her. She has now peed several times and had a bowel movement. No one has called to check on her. From what I can tell, even though the staff is very nice and friendly, this Animal Hospital is money oriented, not animal oriented. If you care about the animals you are caring for, you should send home instructions and check on them. I am looking for a Vet that actually cares about my dogs.
Paul H.
31 Aug 2017
Dr. Whitney Allen is the best. I trust her with all of my pets. She makes the lives of my family members all that much better.
Patrick H
4 Aug 2017
I am from out of town and visiting friends in the area when my Irish Wolfhound started acting in a way that could indicate a life threatening problem. I called ahead to this office to ensure they coul...
I am from out of town and visiting friends in the area when my Irish Wolfhound started acting in a way that could indicate a life threatening problem. I called ahead to this office to ensure they could take an emergency visit for an Irish Wolfhound. Before I had even spoken to a vet, the receptionist was trying to explain to me that it was most likely bloat - how can a person diagnose over the phone without hearing symptoms!? This immediately threw red flags but I was caught between driving 10 minutes here or 25minutes to the next doctor - a huge amount of time when it comes to emergency care.
She then placed me on hold and went to speak with the vet, at which point she returned and explained they were able to handle the task.
I arrived and the staff was 'oohing and ahhing' over my wolfhound like it was some type of dogshow. This was supposed to be an emergency visit!
No sense of urgency was felt throughout the entirety of the visit. The vet did suggest an Xray which I agreed to, no problem. After the 45minutes it took to return the dog to us in the waiting room, the doctor explained that it looked like an enlarged spleen and that we had two options: wait for another doctor to arrive and do exploratory surgery or go somewhere else. I asked about what non-invasive options there were and she explained the only way to find out more would be with an ultrasound. Here's the kicker - They do not have ultrasound capabilities at MAH!!!!! Then why did I waste an hour coming to see them?
This office took advantage of a person at a stressful time so that they could make $280 and then send me off without ANY care being provided.
To make matters worse, the Xrays that were administered were not sent when my next vet called to request them.
The people on staff, starting with the vet, should be ashamed of how they handled this situation.
Gil Hayes
27 Jun 2017
We moved and now drive 30+ minutes back here because we like them so much. Top notch from the doctors to the front office, great people whom really know what they are doing.
Ryan Bourque
20 Feb 2017
I am fairly selective of who I trust to provide my medical care and feel it's important for the Dr and patient personalities to mesh and for the patient to feel confident that their Dr is engaged in t...
I am fairly selective of who I trust to provide my medical care and feel it's important for the Dr and patient personalities to mesh and for the patient to feel confident that their Dr is engaged in their wellbeing. I am, admittedly, a difficult patient to those doctors who prefer a complicit and quiet patient, but it's my health and I don't like to feel like I'm walking in and out of a revolving door when meeting with my Dr. I also expect the same from my veterinarian when we take our animals in for care and checkups. About a year ago we were searching for a new vet and we found the Marlborough Animal Hospital and decided to check it out. We met Dr Patti and immediatly clicked with her and the MAH staff. We have not met the other veterinarians there, but am confident they are of the same caliber as Dr Patti. It's a clean and welcoming atmosphere with very friendly staff. I highly recommend bringing your animal here as they seem to truly care about every animal that walks through their door (even my angry and uncooperative cat). Not sure about their prices compared to other places, but I'm never shocked by the bill and I never feel ripped off.
Marsha Foster
18 Feb 2017
Great staff! Very friendly and my dog loves them!
Debi Estabrook
29 Jan 2017
We want to thank Marlboro Animal hospital for such care and compassion taking care of us and our Missi putting her to sleep forever. One would have thought it was their own kitty. Thank you for shar...
We want to thank Marlboro Animal hospital for such care and compassion taking care of us and our Missi putting her to sleep forever. One would have thought it was their own kitty. Thank you for sharing your with so many. You are amazing.
Thank you. Mark and Debi Estabrook.
Brandy Woodtke
6 Jan 2017
The most compassionate staff and warmest doctors. We LOVE Dr. Patty! The office is always super clean and the renovations that were done look fantastic. I wouldn't take my Hershey to anyone else! T...
The most compassionate staff and warmest doctors. We LOVE Dr. Patty! The office is always super clean and the renovations that were done look fantastic. I wouldn't take my Hershey to anyone else! Thank you all for everything you do!
Brandi L.
13 Dec 2016
I took my 9 year old daschound to this facility for the first time 4 days ago. I blame my babies death on Marlborough Animal Hospital completely. NEVER BRING YOU ANIMAL THERE. This sorry excuse for a ...
I took my 9 year old daschound to this facility for the first time 4 days ago. I blame my babies death on Marlborough Animal Hospital completely. NEVER BRING YOU ANIMAL THERE. This sorry excuse for a veterinarian Dr Coffman said that she was completely fine, she was just "too overweight". How can you tell me my dog is fine and will live for many more years and then four days later she dies? We spent almost $300 to be told she was going to be okay as long as we give her exercise, and now she is gone. Marlborough Animal Hospital YOU ARE RESPONSIBLE FOR THE DEATH OF MY BABY. You killed my dog. If you care for your animal, you would not rest your dogs life in the hands of Dr Coffman. He said she was fine and now she is dead. I can NOT stress that enough. Rest good baby girl.
Lissa White
12 Dec 2016
I absolutely adore all the staff here. On Friday I had to put my cat to sleep and I chose Marlboro Animal hospital because they came highly recommended by several friends. This was a heartbreaking and...
I absolutely adore all the staff here. On Friday I had to put my cat to sleep and I chose Marlboro Animal hospital because they came highly recommended by several friends. This was a heartbreaking and terrible day for me and the entire staff made it as comforting, loving and special as you could possibly ask for. They were so kind and loving towards me, Mipsy (my cat) and friend throughout the entire time.I could not recommend them more if possible. I even called several times for questions, concerns and worries about my other animals; all the while they handled it with the up most respect, kindness, love, understanding and comfort. I will forever be grateful for them and will always stick with them for animal care. I also love all the options they provide and let you decide how you would like to proceed. I never had to have a pet put to sleep so they made it the best situation as I could hope and ask for. Thank you so much to the staff; I don't think I would have been able to get through that without you!
J S.
3 Aug 2016
We had a very sick dog, and we were at the vet very often. Dr. Coffman and Dr. Patti were extremely respectful, caring, and knowledgable. Highly recommend this vet!!! Best in metro-west, by far!
Tanya Tchounkovskii
16 Apr 2016
We have been brining two of our poodles here for about a year now. Veterinarians and staff are highly professional, knowledgeable, and caring. I always recommend this place to all my animal loving fri...
We have been brining two of our poodles here for about a year now. Veterinarians and staff are highly professional, knowledgeable, and caring. I always recommend this place to all my animal loving friends. Thank you to the whole staff at Marlboro Animal Hospital!
Christine M.
18 Mar 2016
Brought in my older (but very healthy cat for some dental extractions. The vet told me he would most likely "box her down." Being a vet myself, I know that this is an old, outdated way of inducing a...
Brought in my older (but very healthy cat for some dental extractions. The vet told me he would most likely "box her down." Being a vet myself, I know that this is an old, outdated way of inducing anesthesia, and not very safe. Not sure why any practice is still using it, other than they are stuck in the past. I would not trust them with anything other than simple things like vaccines--definitely go elsewhere if you need any kind of surgery.
Erin N.
13 Mar 2016
I love Marlboro animal hospital and so does my dog! Jake loves the Coffmans and Dr. Patti! They recently renovated the hospital and it looks great! The staff is extremely friendly and welcoming. For t...
I love Marlboro animal hospital and so does my dog! Jake loves the Coffmans and Dr. Patti! They recently renovated the hospital and it looks great! The staff is extremely friendly and welcoming. For the the people they have a fridge of drinks and table with complementary snacks. The last time Jake went in for his check up we had dr patti and she was very nice! Helped calm down Jake and he got turkey from the nurses. He is never afraid and doesn't have a problem at the vet!
Sarah S.
5 Feb 2016
I travel all the way from Providence just to Marlborough Animal Hospital just because I love it that much! Dr. Patti is amazing. Staff is super friendly! Would highly recommend! They truly care about ...
I travel all the way from Providence just to Marlborough Animal Hospital just because I love it that much! Dr. Patti is amazing. Staff is super friendly! Would highly recommend! They truly care about your animals and will do everything possible to help you!
Peter B.
23 Dec 2015
Place is a complete and total ripoff. The doctors are great and friendly. The staff is rude and not very knowledgeable. They are all about the money to pay for their beautiful new building. If your p...
Place is a complete and total ripoff. The doctors are great and friendly. The staff is rude and not very knowledgeable. They are all about the money to pay for their beautiful new building. If your pet has a serious health condition maybe tufts would be a better place for them.
patricia g.
5 Aug 2015
We travel from Milton to Marlboro so our baby gets all the TLC she needs. It is worth the trip. We are very happy with the care and treatment we receive. The facility has recently been remodeled an...
We travel from Milton to Marlboro so our baby gets all the TLC she needs. It is worth the trip. We are very happy with the care and treatment we receive. The facility has recently been remodeled and is really nice.
Blanca M.
4 Apr 2015
Have been taking my Siberian husky here for almost 2 years now for check ups, vaccines, neutering and some surgeries (he's always getting into trouble!). Although prices are a bit high sometimes, they...
Have been taking my Siberian husky here for almost 2 years now for check ups, vaccines, neutering and some surgeries (he's always getting into trouble!). Although prices are a bit high sometimes, they are reasonable for what is getting done. The staff is so friendly to dogs and human, they know each individual dog and really connect with them! They're also very informative and let you know about the procedures getting done, medicine, post-surgery, etc.Just the other day my dog got hit by car and he fractured his left radius ulnar- although we did not go to them for X Rays because there was another vet clinic closer, they were informed about Lobo and they called me after I had dropped him off at MSPCA in Waltham for him to get surgery to see how he was doing. They told me to keep them updated and that he would do great (as he usually does). I love having a group of Vets that care for my dog and are concerned about him as much as I am! I love taking him here and Lobo loves going to the vet! The Vet clinic I had to go to was Compassion Vet Clinic- nice staff here but VERY pricey! Although I would have rather taken him where they knew him, Compassion Clinic Staff was very helpful.
Tom D.
6 Mar 2015
Expensive. For a small dog (Bichon), they started with a list of vaccines they recommend that totaled $220. After questioning, they admitted these were just optional...seems like they are over-sel...
Expensive. For a small dog (Bichon), they started with a list of vaccines they recommend that totaled $220. After questioning, they admitted these were just optional...seems like they are over-selling. Yearly wellness exam $53 for 15 minutes of examination. Medicines prices are double what you'd pay via online at vetrxdirect.com. They charged me $22 additional just to shave off 1 hair-mat, 15 seconds of labor. ..................................... They are extremely overly priced!
zsuzsanna castells
16 Sep 2014
I had a wonderful experience at Marlboro Animal Hospital. I was visiting in the area and needed to see a vet about my dog's on going problem which seemed to be getting worse. I received an appointm...
I had a wonderful experience at Marlboro Animal Hospital. I was visiting in the area and needed to see a vet about my dog's on going problem which seemed to be getting worse. I received an appointment very quickly and was given treatment that worked beautifully!!!!
I am so grateful! I highly recommend this practice. Everyone was friendly and helpful.
Delight M.
24 Aug 2014
This was by far the best/quickest/most accommodating animal hospital I have ever been to! I have two senior dogs. My 18 year old girl has a rash from getting fleas last week. I got in touch with them ...
This was by far the best/quickest/most accommodating animal hospital I have ever been to! I have two senior dogs. My 18 year old girl has a rash from getting fleas last week. I got in touch with them & they were able to squeeze me in on a Monday afternoon at (very) short notice. The Dr. Came in to see me very quickly listened to my problem & got me the pills she needed within 15 min! This dog is 18 so she has some problems. My last vet would remind me every time we went in that she was going to die soon and not look forward to having her much longer. This Dr. Said "terriers, they just keep going" a MUCH preferable response! It was very inexpensive compared to the last vet also. I will definitely be back here for my dogs & they have an exotics specialist for my hedgie! Everyone on staff was so nice & friendly!!
Tom Schroder
20 Jun 2014
The staff are super helpful and knowledgeable. I was in just the other day and I'm not sure if I have her name right, I think it was Kristin, anyways she was awesome with my Cat got us right in and ch...
The staff are super helpful and knowledgeable. I was in just the other day and I'm not sure if I have her name right, I think it was Kristin, anyways she was awesome with my Cat got us right in and checked out. Would highly recommend this place. Also their Facebook page cracks me up sometimes.
Vanessa Garcia
19 Sep 2013
These Vets and Techs were absolutely amazing. I trusted them completely. I know it might be crappy to say this though, but they were unbelievably expensive. Granted I paid everything no problem bec...
These Vets and Techs were absolutely amazing. I trusted them completely. I know it might be crappy to say this though, but they were unbelievably expensive. Granted I paid everything no problem because my pets are my kids, but I've NEVER been to a place so expensive. If I moved back to the area it wouldn't deter me from bringing my boys back there because they were so awesome regardless of the price.
Tony Rollins
27 Feb 2013
I've brought my cat in periodically for general checkups and questions. I don't goto the doctor myself on a regular basis and my cat has always been in great health. However a week ago she wouldn't ea...
I've brought my cat in periodically for general checkups and questions. I don't goto the doctor myself on a regular basis and my cat has always been in great health. However a week ago she wouldn't eat and I knew some thing was very wrong. They got her in the very next morning early and checked her over. They treated her and within 12 hrs she was back to her same loving, playful, energetic, happy, hungry, self. Thank you to the Vet and his staff for helping my Momma cat. I'd be heartbroken to lose her. Great work! You have our trust and confidence!
Kim B.
27 May 2010
I have three cats and they've taken good care of all of them. They did a great job on my youngest when she needed to get fixed. Unfortunately, one bad experience I had was timing on when to get her ...
I have three cats and they've taken good care of all of them. They did a great job on my youngest when she needed to get fixed. Unfortunately, one bad experience I had was timing on when to get her fixed. The doc told me she wouldn't go into heat until the summer of the following year, but she went into heat the next week and it was miserable. Had to make an emergency appointment to get her fixed, and they weren't able to see her for 2 weeks.They are also pretty pricey, but the service is top notch.
David F.
8 May 2010
Dr. Coffman and his staff are top notch.He is very patient and is willing to spend time to answer any questions you may have.He also takes care to explain things in a way that you can understand.They...
Dr. Coffman and his staff are top notch.He is very patient and is willing to spend time to answer any questions you may have.He also takes care to explain things in a way that you can understand.They also have seperate enterances for dogs and cats so that they are not together while waiting for your appointment.That helps when you have a cat that is not too fond of dogs.I would and have highly recommend Marlborough Animal Hospital.
lella b.
14 Apr 2009
I love this place. I have 2 cats - one of whom is 'special needs' - he has kitty cp! they are wonderful. I've always been able to get in to see them when I need to, they are great with keeping both...
I love this place. I have 2 cats - one of whom is 'special needs' - he has kitty cp! they are wonderful. I've always been able to get in to see them when I need to, they are great with keeping both cats calm (one loves the attention, the other one freaks).Great place for animal care - and right on 495.
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