I'm so glad I found Dr. Kelsey. It's relatively hard to find a vet who is knowledgeable about rabbit care, and she knows her stuff.  My bunny has seen her a few times and each visit she does a very thorough exam, explaining everything as she goes. She takes the time to listen to your concerns and provide reassurance and education. I've never had to wait more than a few days to get in to see her. The front staff are very friendly and the vet techs do an amazing job (quickest nail trims ever)! Read Less

This office is wonderful. In a world of automation and a lack of customer service, this vet clinic stands out. They are kind, helpful, and trustworthy. I would take my elderly cat of 17 years regularly for checkups and they were great. When she suddenly died, they were compassionate and understanding. I even received an incredibly kind handwritten note from Dr. Kelsey herself. I would highly recommend them to anyone that wants the best for their pet! Read Less

We have used Chestnut Animal for a few years, and have always been pleased with the excellent care they have provided. Sadly we had to put our 10 year old standard poodle to sleep after an unexpected illness. Dr. Medley was thorough, kind, and caring. She guided us through the experience and gave our dog (and us) the best possible care. The support staff was also very compassionate. That we could have gone through such a difficult experience -and come out of it feeling so good about the office says it all. Read Less

Our family has used Chestnut Street Animal Hospital for at least 18 years. They have taken care of the health needs of two of our very loved dogs. Our first one was a little female cocker spaniel. We had her 8 yrs and she suffered from an autoimmune disease so we had many visits there. She developed liver cancer and when it was time to say good by, as anyone who has been through this would tell you, it is heart wrenching. Dr. MEDLEY offered to come to our home so that our family could say good by to our beloved dog in her own bed. We will always be greatful for the compassion shown to our family. A few days later they sent a kind card of sympathy to us. They are the best! Read Less

I have been a client for about 10 years.  Recently I decided enough was enough it is time to change vets.   Don't get me wrong Dr.Kelsey and Dr. Medley are great so are most of the staff but there is always those few staff members that are so rude to clients that is isn't worth putting up with it anymore.  One of the techs who answers the phone could have killed my pet if I followed her advice.  I have called on a number of occasions for advice on behavior and wanted to bring them in.  She will tell me not to come in and give medical advice but never consults one of the doctors. I have gone to the emergency vet to many times for things my normal vet should be able to handle.  A place where you easily spend $500 for a 20 min visit ( most of that time waiting) I would expect kinder service.  And if you work in a vet office you probably should actually like animals.  I also call for vet advice not a tech/ admin to give advice.  The internet gives better information the. The desk staff. Read Less

Dr. Kelsey and the INCREDIBLE TECHS! at the practice show genuine care and concern for my 3 dogs. They have swiftly assessed and diagnosed medical needs from bulging discs to ear infections.  My furbabies are always met with a smile and a gentle touch. Read Less

Dr. Kelsey is a horrible vet! I took my dog in to Chestnut Street Animal Hospital because he had injured his leg. Dr. Kelsey thought it was not an injury, but instead Lyme Disease. She charged us $52.50 for a test we didn't authorize. They didn't x-ray our dog until 2 in the afternoon, even though we dropped him off at 8 am because the didn't take us seriously. Finally after paying an additional $45 to have the x-rays read stat, at 4 pm we were told that the dog had in fact had a fractured tibia. They sent us over to Angell Memorial to have the dog splinted but only after I payed the bill. She also padded the bill with $70 for a physical exam we didn't ask for and $29.40 for half day hospitalization which wasn't needed if they did the x-ray when they should have! I will never go back there again!!! Read Less

Dr. Holly Kelsey and the staff at Chestnut Street Animal Hospital are FANTASTIC. I found them online searching for a hamster specialist. They were kind and gentle, knowledgable and professional. They took their time in all explanations, from cost to care. I cannot say enough about them! Read Less

Dr. Holly Kelsey and the staff at Chestnut Street Animal Hospital are FANTASTIC. I found them online searching for a hamster specialist. They were kind and gentle, knowledgable and professional. They took their time in all explanations, from cost to care. I cannot say enough about them! Read Less

Chestnut street animal hospital always exceeds my expectations with the level of care for my rabbits and dogs. It is hard to find a knowledgeable Rabbit Savvy vet and it is great that I can trust them with my precious bunnie. Bruce the Flemish giant and I thank you very much!! Read Less

I have a hedgehog, and it is hard to find a vet.  I went down the MA list suggested by Hedgehog Welfare Society, then scoured Yelp for reviews by hedgehog owners.Although Chestnut Street Animal Hospital does not have a lot of reviews, I chose it because according to their website Dr. Holly Kelsey has experience with hedgehogs.Everyone there was very friendly and excited to meet Nubs.  Dr. Kelsey was great, she understood how to handle Nubs and gave us great tips for airline travel.  Nubs is a somewhat grumpy hedgehog, but Dr. Kelsey was able to examine her with no problems.  I definitely recommend her to fellow hedgehog owners. Read Less

The Sato Project LOVES Chestnut Street Animal Hospital because they help us out all the time.  We are a rescue organization down the street and rely on their expertise to take care of the dogs waiting for homes!  They have always been professional and accommodating whenever we need help!  In fact, the vets and techs volunteered their time to help us keep and an emergency operation affordable.  Instead of thinking about the money they all put the needs of the dog in the forefront and saved the rescue some money!  We feel so lucky to have them be there for us!  If there were 10 stars they would get that! Read Less

Chestnut St Animal Hospital did a great job performing a difficult spay surgery on my dwarf Hotot rabbit! Thank you sooooo much, Dr Kelsey!!! I do wish they had prepared me a little better on what to expect post surgery though... That would have saved me a panic attack... :) Read Less

I take my field spaniel to Chestnut Street and he loves it. Dr. Kelsey and the staff here are wonderful. They are knowledgeable and level-headed, and are not out to nickel and dime their pet owners. They explain details concisely and in a way a new dog owner can easily comprehend. Also, I cannot say enough about the techs at this place. They are an invaluable part of its overall caring, friendly vibe. Read Less

Before the slam, and I really can't slam them hard enough, there is one good thing about this place...the techs. They are great. That said, the lack of care by the vets killed my dog. I had him in there in November because he was vomiting, they did xrays, bloodwork but saw nothing wrong. I spoke to someone again in December, they told me to give him Previcid. I took him back again about two weeks ago and they had me bring him back the next day for an ultrasound, when the radiologist finally bothered to show up I found out that my dog had a mass growing around his intestines. the vet was very cold, very dry. I was hysterical. She didn't care. gave me no hope at all. I took him someplace else for a second opinion and they did give me some hope and a referral to see an oncologist. The new vet was disgusted by how we were basically shooed out the door with their, "well that sucks!" attitude. They offered no treatment plans, nothing. They could have and should have caught what was happening in November. I never told them I had a budget because I would have spent whatever it took to care for my dog. Because of how long he went undiagnosed I had to have him put to sleep today. He would have had a very good shot at recovering with early detection. If you value your pet, save their lives, don't go here. Read Less