Pittsfield Veterinary Hospital

I have been using Pittsfield Veterinary Hospital for my two cats and been very impressed and pleased. I have seen several different vets and been happy with all of them. They are gentle, sympathetic and knowledgeable. I recently had to put down my 15 year old cat and Dr. Reynolds was everything I could hope for during that traumatic experience. Many of my friends also use them and are also happy. Read Less

I have been bringing my animals here for years and the staff here are always friendly and knowledgeable, the place clean and organized. Besides general care over the years for cats, rats, and hamsters , I've had two rats and one dwarf hamster that had neuter surgery or tumor removals done here with no complications during or after, and I've had to have three animals put to sleep. One of whom was my 20 year old cat. You couldn't ask for more caring, respectful people in this situation. They took care of everything for us, and even when we had animals pass and just wanted to get them cremated they took care of that, too. Medications, questions, anything they're just a phone call away for their patients in my experience. Read Less

These people connect with dogs (and people) in the most remarkable way. They are prompt and thorough and courteous. Vet visits are not usually something to look forward to. Ours at Pittsfield Veterinary Hospital are. Read Less

We have been bringing our puppy here for everything. They have been great and quick in getting us in whether she's gotten into something, or just for a check-up. The pricing is reasonable and I don't feel like I'm getting taken advantage of here unlike some other vet hospitals I've been to. Read Less

Pittsfield Veterinary has always gone above and beyond takin care of our "furry brother" and of us! He receives the most knowledgeable of medical care along with major doses of love and respect! he actually loves going to the vet! Read Less

I’ve been bringing my pets to Pittsfield Vet for years and yesterday we saw Dr. Pope who I haven’t seen before and she was amazing as was the rest of the staff! They are always excellent and I highly recommend them! Read Less

My dog, cat , and I recently switched to this vet. We are all very happy we did! The desk staff is helpful , friendly, and knowledgeable. The building is clean and spacious, and , because coming to the vet is stressful for ME, the view of the mountains from the window is peaceful and calming. Which can only be a good thing for my animal friends! Our vet, Dr. Barclay, has been wonderful. She clearly has a real connection with animals and has been very accessible for me and patient with my countless questions. I initially went to other local vets because of reviews I read that said Pittsfield Vet was "expensive". Not necessarily. My cat had two UTIs within four months, the first time, treated by my former vet There was only a difference of $5 between the two bills. Even if it were more, it would have been worth it! Read Less

I will not bring my cat here again. The doctor gave her the wrong rabies vaccine. I am cautious about vaccines. They aren't necessary for an indoor cat (the chances of her biting a rabid bat or mouse in our dwelling are extremely low), but the management of an apartment I will be moving into requires the vaccine. Erring on the side of caution, I had asked for the one-year "Purevax" vaccine that was developed in response to a high proportion of cats getting cancerous tumors from the regular 3-year vaccine (the tumor grows in the spot where the injection was administered on the pet's body). I had asked for this newer vaccine TWICE: when I made the appointment on the phone and again when I spoke to the assistant when I arrived. The assistant "misunderstood" me, and they are "sorry" and the doctor kept repeating that I can get her the Purevax one in three years when she is due again. What? Is this supposed to distract me from the fact that you just injected my cat with the wrong one?I am irate.I asked for a hard copy statement from the doctor recording that they made this "mistake" and she acted like I was putting her out: "Well, I don't do my write-ups until later. I don't do them right away." "Okay, I'll wait," I said. The woman at the desk then asked her if she should not charge me for the vaccine and the doctor walked away in a huff and said "I don't know. I don't care." Ah, the same approach you and your staff had when you carelessly gave my cat the toxic vaccine that I did not ask for. Now you are not only sloppy, but rude as well.I think a written admission was not much to ask, as the cursory apologies from her and the staff weren't sufficient. Part of my motivation in writing this review was their behavior, which was designed to make me feel in the wrong for being angry.CARELESS, HASTY, RUDE, AND UNPROFESSIONALThese are among the sites where you can learn more about the vaccines: petmd.com/cat/conditions…uexpress.com/animal-doct… Read Less

I'm not able to express how happy I've been with the service my critters and I have received at Pittsfield Vet. Dogs, Cats, Guinea Pigs, Rabbits and several birds.Most of the staff is exceptional. Ive been taken care of for minor and major situations . The only thing that could be better is a full time groomer. Which has nothing to do to do with the Medical help we receive. Read Less

The staff at Pittsfield Vet is absolutely amazing. They never seem to fail me. In the worst of times having to put animals down, bringing my rabbit for a sickness, and an opened wound. To just annual check ups they're always super kind, extremely knowledgeable, helpful, and understanding. I love everyone there so much. Thank you so much for everything you guys do for keeping pets safe and sound, and being a great support system in moments of grief!! Love you guys so much!! Keep up the amazing work, you'll always have me as a returning customer!!!! Read Less

Just awesome. They are always friendly and helpful! I have referred them to many people... like everyone who mentions they have an animal. Keep up the good work and thank you for everything you have done Read Less

Brought my pup there last week, she wasn't doing so well and had to be euthanized. The staff as well as Dr. Reynolds were so amazing. I felt some sort of comfort being surrounded by such supportive people. All of the staff is great. Thank you so much for your help and support through such a difficult time. Also thank you for the sympathy card we received today. It means so much. Read Less

I am so grateful to have found this practice!! The atmosphere is cheerful and clean, and the clinic is always well-staffed and friendly. I take both my kittens here for both routine visits and surgeries, and I'm always impressed with the doctors' expertise and warm bedside manner.Read Less

Me and my fiancé have never had a vet take time out of their day to personally call and check in on our fur baby to see how they are doing and Dr. Cermak did just that. Its so nice to have a vet that cares about your children (with fur) as much as you do! We are soooo glad we chose North County Vet for the care of our new pup! Read Less

I can't say enough good about Dr.Reynolds & his staff. These guys "get it" and treat you & your pets like family, not just another animal or $$$! Got me in on a Sunday at 4:15 and saved my poor kitty's life and didn't charge me an arm & a leg ! Highly recommend this team ! Read Less

As an over-protective new bearded dragon owner, I was a little nervous about bringing my little guy in for an exam, but Dr. Looney and the rest of the staff at Pittsfield Vet immediately put me at ease. Not only did Dr. Looney clearly know her stuff- she listened carefully to all our concerns and made us feel totally comfortable asking questions. Thanks to her expert handling, our bearded dragon was examined, dewormed, and on his way home before he even knew what hit him.Read Less

I have birds, I have taken to see Dr. Looney. I have been to several other vets, but I love Dr. Looney! Only reason I had to see other vets is because she was only there 1 or 2 days a week. I moved away to NY, over an hour away and still came back to see her one time. She really listens to your concerns and tries to accomodate you where other vets will just say...." oh we dont do that" Read Less

I love this place (fantastic view) and I found my new vet.  Dr. Mady did a fantastic job with my two dogs.  I love that she is able to do both acupuncture on (my youngest) and give chiropractic adjustments (for my oldest). Read Less

Last year my cat was vomiting blood and just not play and it was a Sunday and Pittsfield vet came in and helped midnite no its Sunday or come in tomorrow.. I was bring him right in.he stayed the night had iv and medicine and thank god they helped him cause he wouldn't of made it another night. Anyways I am forever grateful to Pittsfield vet and Stacey Carver. Happy holidays to all.. Read Less

Nola (5yo Golden Retriever) enjoyed this resort for the second time in less than 2 years.   We travel to Western MA about once a year and found this gem when we decided to bring Nola with us.When we arrived, instead of going to relieve herself which you would expect aftr a 6 hour drive from DE, she dragged my wife and myself to the front door of the resort.  This scene was repeated each day.  We checked Nola out each day if just for a local walk or just to include here in a litle shopping tour in a nearby town.  Staff goes way beyond the pleasant demeanor one would expect.  Always greeted promptly with a smile which endures throughtout the visit. All of the staff with which I interacted seemed very knowledgeable and eager to provide you with a welcoming experience.This visit included the administration of medicine, a task easily handled by the staffRates are reasonable, environment is clean and atmosphere inviting.  I would highly recommend this kennel resort to anyone who loves their dog as much as I. Read Less

I've been in the area for a year and have been very happy with Pittsfield Vet. Tonight they went above and beyond. My pup was stung by a bee and my anxiety was pretty high. His face was swollen and he was pretty agitated. I called the vet hoping to get an emergency number to call. Instead, I got a live person who asked me a few questions and then connected me with a vet. The vet asked some questions and suggested Benadryl. I asked a bunch of questions and was kind of panicky but she calmed me down and offered to meet me at the office if it would make me feel better. It was great to have someone I trusted not pressure me to come in (or try to dissuade me from coming in)     He's now resting and the swelling is way down. I'm super grateful for the advice but more importantly, I felt listened to and she didn't make me feel crazy. Read Less

I am so happy with our vet. Pittsfield Vet on West Housatonic street are wonderful! They were great to us when diagnosing JoJo and they were great when his time came. They stayed open to help him during the end. They did not rush us in any way and they treated us all with such respect. Explaining everything step by step and taking such care of him. We received a sympathy card today that was hand written. I so appreciate all that they do! Their compassion is undeniable and I hope they know how much it means! Read Less

I don't give 5 stars easily but this is very deserved.  Dr Reynolds at the PVH was outstanding with our cat, who developed a large abscess on his throat over the weekend when most vets are closed.  We showed up without reservation.  He quickly and calmly, administered antibiotics, drained the abscess, cleaned up our baby and gave great follow up directions.  Smokey is doing wonderfully and Dr. Reynolds followed up with a phone call to make sure all was well.  Doesn't get better.  Thank you! Read Less

My two cats and dog are patients here, and I currently use the practice for emergency service.  Overall I've been reasonably satisfied.  Dr. Reynolds is fantastic, and the two other vets we've seen are also great.  Their prices are reasonable, in my opinion.  My one major issue with them is that one of my cats is difficult in the office, and they are very hesitant to deal with him.  One of the vet techs, especially, seemed rather inexperienced, and was afraid to try to handle him, even with the cat gloves on.  They have sometimes not been able to carry out procedures, and push for sedation without first attempting a procedure without it.  For this reason I switched to a different primary vet, who is skilled and confident enough to give him shots and such without sedating. Read Less

Great place to take your pet! I have taken all 5 of my pets here. They are very knowledgeable and work with owners to get the best care for their furry friends. They are also introducing laser treatments for arthritis and my Cracker had his first visit Wednesday and has already seen results. He was running on his walk yesterday. I have never seen him run like that before so awesome! Thanks Dr Reynolds and my full time vet Dr Payson!!! Love you guys along with the staff!!!! Read Less

I love how all these "reviews" are so positive. I have read some REAL reviews elsewhere online and they are not positive at all. I am doing research for someone I know who recently had a VERY BAD experience with RUDE technician there. The technician was uncaring and unprofessional. A very sick dog was brought into them, and was clearly in physical pain. The technician was ruff and uncaring when handling this dog and was about to do a procedure (which under the conditions would have been very painful for the dog and the tech should have known not do to this) When the owner gasped and ask that she not do this the technician was VERY RUDE to the owners. Those people love that dog very much, that YOU did not seem to care about. BAN MANNERS, BAD FOR BUSINESS. Simple concept.Read Less

Thank you to Dr. Payson for seeing our Caesar in an emergency visit after hours on Wednesday night. We were panicked pet parents and were so distressed over our kitty's condition. You were so calm and reassuring when we needed it most. I am happy to report he is recovering nicely-he can stand up with a little wobble and is beginning to be his old self.... THANK YOU! Read Less

I love this place! It's very clean, the front desk staff is friendly and fun, and the doctors are great! I've had many pets through there. My first lab as he was getting older had worn away most of his ligaments in his back legs. He was 11, pretty old for a lab. Dr. Reynolds gave me 3 choices- 2 types of surgery (different prices and solutions) or an ibuprofen regimen. As old as my boy was, I didn't want to put him through a long recovery in the last part of his life. Dr. Reynolds assured me I wasn't a bad pet owner for not doing surgery. It wasn't pushed on me, and I am forever impressed. My dog had to be put down a few months later from other old age complications, and again, everyone was wonderful, staying after hours and even crying with us. I run a dog business and in the course of seven years have had dog emergencies, and anytime we have brought a dog to them they have handled every situation, even saving a dog's life who may have been poisoned in the woods. As a pet owner, and a pet business owner, I trust these people with my and my customers furry family members. Thank you so much to their whole staff, I can't say enough about how you are appreciated! Read Less

Dropped the dog off here for a weekend stay.The resort is also a vet clinic/hospital, and was fully staffed with attentive, caring people. There's also a fun gift shop where you can peruse with your dog while you wait to be called.Dropping our guy off was no problem at all. Once checked into the system, a handler from the back was paged and came out to greet us. We went over the instructions we had printed out and we were comfortable with the amount of interaction. We were even allowed to escort our guy into his 'run' which was a treat.Upon picking him up a couple of days later, we were given a high-level overview of the weekend. Personally, I'm spoiled with the amount of detail in the updates from our every day walker (see: Happy Pet Care), so I was a little disappointed that we weren't given more detail of the weekend's activities.All in all a great experience and we will for sure be going back. The price was extremely reasonable, the facilities were clean, and all of the animals were obviously cared for and taken care of in a way you would hope and expect. Read Less