48 Reviews

Pittsfield Veterinary Hospital

Pittsfield, Massachusetts
General Info
Pittsfield Vet Group Photo

Pittsfield Veterinary Hospital is proud to serve the Berkshires in Massachusetts and the surrounding areas for everything pet related. The hospital has been well-established since 1962.

The veterinarians and staff provide a broad spectrum of diagnostic procedures, dental, pharmacy, prescription food, hospital surgery, digital x-ray and ultrasound, holistic alternatives, acupuncture and chiropractic, boarding and outdoor run areas, daycare, grooming, and retail. Recently, the veterinary staff has started offering rigid laproscopic surgical procedures, flexible endoscopic procedures, ultrasound telemedicine and echocardiography consultations with a cardiologist.

The veterinarians are available for appointments seven days a week and up until 8pm during the week. At Pittsfield Veterinary Hospital they strive for the best client and pet care. Their job is not only to treat your pet when he or she isn't feeling well but also to help you learn how to keep your best friend happy and healthy.

Pittsfield Veterinary Hospital has achieved the highest level of veterinary excellence following a thorough evaluation by the American Animal Hospital Association (AAHA). Pittsfield Veterinary Hospital earned AAHA accreditation after a rigorous review of the hospital’s practice protocols, medical equipment, facility and client service.

Pet owners look for AAHA-accredited hospitals because they value their pet’s health and trust the consistent, expert care provided by the entire health care team. At AAHA-accredited practices, pet owners can expect to receive the highest quality care from well-trained, professional veterinary teams.

Team
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Reviews
Kelly Gardner
31 Dec 2020
REPORT
My cat got very sick and due to the holiday I was unable to bring him to my regular vet. I took him here because it was closest to my house. The vet was very efficient and gave my animal what he neede... Read More
My cat got very sick and due to the holiday I was unable to bring him to my regular vet. I took him here because it was closest to my house. The vet was very efficient and gave my animal what he needed. However, the individual who dealt with the payment was very rude. When I was $30 short and trying to figure out where I could get the money the woman refused to leave the car while I tried to get my finances together. Thankfully a family member was able to bring the $30 and I could get my cats antibiotics. They specifically said that if we could not get the money they would withhold the antibiotics. I know lots of veterinarians that offer payment plans, if you are financially strained don’t go here they don’t care. Read Less
James E Chilton Sr
9 Dec 2020
REPORT
I was coming here when Dr. Perry owned it, loved Dr Perry for his compassionate ways and I was so happy when Dr. Reynolds took his spot they are so much alike compassionate and loving with our animals... Read More
I was coming here when Dr. Perry owned it, loved Dr Perry for his compassionate ways and I was so happy when Dr. Reynolds took his spot they are so much alike compassionate and loving with our animals. The hospital is so clean and neat the Dr.s are just wonderful and caring and polite. Everyone that works there is so nice. It's a fantastic place to bring your animals. I would never bring mine anywhere else I know they will be well taken care of there. If you've never been there you just go have a look and see for yourself you won't be disappointed. Read Less
Laura Rogers
14 Jul 2018
REPORT
The techs and vets are very knowledgeable and helpful. Very caring of all our pets and we would definitely use their animal boarding services for our cat and dogs they look very nice. There are bird f... Read More
The techs and vets are very knowledgeable and helpful. Very caring of all our pets and we would definitely use their animal boarding services for our cat and dogs they look very nice. There are bird feeders in a row outside their cat boarding windows it it's so thoughtful the cats must love it Read Less
Katherine Desantis
10 Jul 2018
REPORT
Love this "dog hotel" for our girl. She comes home happy every time. Easy check in and personable staff.
Renee Becker
2 Jul 2018
REPORT
Staff is courteous. Veterinarians are very qualified and take the time to explain your pet's options for treatment. Appointments are available within a reasonable timeframe.
Becky Meier
18 Jun 2018
REPORT
I have been using Pittsfield Veterinary Hospital for my two cats and been very impressed and pleased. I have seen several different vets and been happy with all of them. They are gentle, sympathetic a... Read More
I have been using Pittsfield Veterinary Hospital for my two cats and been very impressed and pleased. I have seen several different vets and been happy with all of them. They are gentle, sympathetic and knowledgeable. I recently had to put down my 15 year old cat and Dr. Reynolds was everything I could hope for during that traumatic experience. Many of my friends also use them and are also happy. Read Less
HappyHoot Creations
7 Jun 2018
REPORT
I have been bringing my animals here for years and the staff here are always friendly and knowledgeable, the place clean and organized. Besides general care over the years for cats, rats, and hamster... Read More
I have been bringing my animals here for years and the staff here are always friendly and knowledgeable, the place clean and organized. Besides general care over the years for cats, rats, and hamsters , I've had two rats and one dwarf hamster that had neuter surgery or tumor removals done here with no complications during or after, and I've had to have three animals put to sleep. One of whom was my 20 year old cat. You couldn't ask for more caring, respectful people in this situation. They took care of everything for us, and even when we had animals pass and just wanted to get them cremated they took care of that, too. Medications, questions, anything they're just a phone call away for their patients in my experience. Read Less
robin raphaelian
2 Jun 2018
REPORT
These people connect with dogs (and people) in the most remarkable way. They are prompt and thorough and courteous. Vet visits are not usually something to look forward to. Ours at Pittsfield Veterina... Read More
These people connect with dogs (and people) in the most remarkable way. They are prompt and thorough and courteous. Vet visits are not usually something to look forward to. Ours at Pittsfield Veterinary Hospital are. Read Less
Shaun Beverly
6 May 2018
REPORT
We have been bringing our puppy here for everything. They have been great and quick in getting us in whether she's gotten into something, or just for a check-up. The pricing is reasonable and I don't ... Read More
We have been bringing our puppy here for everything. They have been great and quick in getting us in whether she's gotten into something, or just for a check-up. The pricing is reasonable and I don't feel like I'm getting taken advantage of here unlike some other vet hospitals I've been to. Read Less
doria polinger
2 May 2018
REPORT
Pittsfield Veterinary has always gone above and beyond takin care of our "furry brother" and of us! He receives the most knowledgeable of medical care along with major doses of love and respect! he... Read More
Pittsfield Veterinary has always gone above and beyond takin care of our "furry brother" and of us! He receives the most knowledgeable of medical care along with major doses of love and respect! he actually loves going to the vet! Read Less
Darlene Ross
31 Mar 2018
REPORT
I’ve been bringing my pets to Pittsfield Vet for years and yesterday we saw Dr. Pope who I haven’t seen before and she was amazing as was the rest of the staff! They are always excellent and I highly ... Read More
I’ve been bringing my pets to Pittsfield Vet for years and yesterday we saw Dr. Pope who I haven’t seen before and she was amazing as was the rest of the staff! They are always excellent and I highly recommend them! Read Less
Chiara M
19 Mar 2018
REPORT
My dog, cat , and I recently switched to this vet. We are all very happy we did! The desk staff is helpful , friendly, and knowledgeable. The building is clean and spacious, and , because coming to... Read More
My dog, cat , and I recently switched to this vet. We are all very happy we did! The desk staff is helpful , friendly, and knowledgeable. The building is clean and spacious, and , because coming to the vet is stressful for ME, the view of the mountains from the window is peaceful and calming. Which can only be a good thing for my animal friends! Our vet, Dr. Barclay, has been wonderful. She clearly has a real connection with animals and has been very accessible for me and patient with my countless questions. I initially went to other local vets because of reviews I read that said Pittsfield Vet was "expensive". Not necessarily. My cat had two UTIs within four months, the first time, treated by my former vet There was only a difference of $5 between the two bills. Even if it were more, it would have been worth it! Read Less
Alice I.
16 Jul 2017
REPORT
I will not bring my cat here again. The doctor gave her the wrong rabies vaccine. I am cautious about vaccines. They aren't necessary for an indoor cat (the chances of her biting a rabid bat or mouse ... Read More
I will not bring my cat here again. The doctor gave her the wrong rabies vaccine. I am cautious about vaccines. They aren't necessary for an indoor cat (the chances of her biting a rabid bat or mouse in our dwelling are extremely low), but the management of an apartment I will be moving into requires the vaccine. Erring on the side of caution, I had asked for the one-year "Purevax" vaccine that was developed in response to a high proportion of cats getting cancerous tumors from the regular 3-year vaccine (the tumor grows in the spot where the injection was administered on the pet's body). I had asked for this newer vaccine TWICE: when I made the appointment on the phone and again when I spoke to the assistant when I arrived. The assistant "misunderstood" me, and they are "sorry" and the doctor kept repeating that I can get her the Purevax one in three years when she is due again. What? Is this supposed to distract me from the fact that you just injected my cat with the wrong one?I am irate.I asked for a hard copy statement from the doctor recording that they made this "mistake" and she acted like I was putting her out: "Well, I don't do my write-ups until later. I don't do them right away." "Okay, I'll wait," I said. The woman at the desk then asked her if she should not charge me for the vaccine and the doctor walked away in a huff and said "I don't know. I don't care." Ah, the same approach you and your staff had when you carelessly gave my cat the toxic vaccine that I did not ask for. Now you are not only sloppy, but rude as well.I think a written admission was not much to ask, as the cursory apologies from her and the staff weren't sufficient. Part of my motivation in writing this review was their behavior, which was designed to make me feel in the wrong for being angry.CARELESS, HASTY, RUDE, AND UNPROFESSIONALThese are among the sites where you can learn more about the vaccines: petmd.com/cat/conditions…uexpress.com/animal-doct… Read Less
Joe C.
12 Jun 2017
REPORT
Pittsfield Vet helped gather and donate over 800 pounds of dog food to the Dream Center in Pittsfield.
jeanine Popalis
6 May 2017
REPORT
I'm not able to express how happy I've been with the service my critters and I have received at Pittsfield Vet. Dogs, Cats, Guinea Pigs, Rabbits and several birds.Most of the staff is exceptional. Ive... Read More
I'm not able to express how happy I've been with the service my critters and I have received at Pittsfield Vet. Dogs, Cats, Guinea Pigs, Rabbits and several birds.Most of the staff is exceptional. Ive been taken care of for minor and major situations . The only thing that could be better is a full time groomer. Which has nothing to do to do with the Medical help we receive. Read Less
G Bonnell
15 Apr 2017
REPORT
Very friendly always. Super clean. We feel very confident bringing Bella there.
chelsyxstitches
21 Mar 2017
REPORT
The staff at Pittsfield Vet is absolutely amazing. They never seem to fail me. In the worst of times having to put animals down, bringing my rabbit for a sickness, and an opened wound. To just annual ... Read More
The staff at Pittsfield Vet is absolutely amazing. They never seem to fail me. In the worst of times having to put animals down, bringing my rabbit for a sickness, and an opened wound. To just annual check ups they're always super kind, extremely knowledgeable, helpful, and understanding. I love everyone there so much. Thank you so much for everything you guys do for keeping pets safe and sound, and being a great support system in moments of grief!! Love you guys so much!! Keep up the amazing work, you'll always have me as a returning customer!!!! Read Less
Renee DeSantis
19 Mar 2017
REPORT
Just awesome. They are always friendly and helpful! I have referred them to many people... like everyone who mentions they have an animal. Keep up the good work and thank you for everything you have... Read More
Just awesome. They are always friendly and helpful! I have referred them to many people... like everyone who mentions they have an animal. Keep up the good work and thank you for everything you have done Read Less
Amanda Cannon
10 Mar 2017
REPORT
Good vibe and great veterinarians! They were really good to my cat and they were very informative. My cat also seemed to be more comfortable with the vets and with the atmosphere also.
Rob McCluskey
4 Jan 2017
REPORT
Brought my pup there last week, she wasn't doing so well and had to be euthanized. The staff as well as Dr. Reynolds were so amazing. I felt some sort of comfort being surrounded by such supportive pe... Read More
Brought my pup there last week, she wasn't doing so well and had to be euthanized. The staff as well as Dr. Reynolds were so amazing. I felt some sort of comfort being surrounded by such supportive people. All of the staff is great. Thank you so much for your help and support through such a difficult time. Also thank you for the sympathy card we received today. It means so much. Read Less
Kate Johansen
11 Dec 2016
REPORT
They are great with my dog and they always take their time, answer all my questions and are reasonably priced.
Marlene Middleton
22 Nov 2016
REPORT
Professional; pet and person friendly service.
Helen Rouner
20 Oct 2016
REPORT
I am so grateful to have found this practice!! The atmosphere is cheerful and clean, and the clinic is always well-staffed and friendly. I take both my kittens here for both routine visits and surgeri... Read More
I am so grateful to have found this practice!! The atmosphere is cheerful and clean, and the clinic is always well-staffed and friendly. I take both my kittens here for both routine visits and surgeries, and I'm always impressed with the doctors' expertise and warm bedside manner.Read Less
Chelsea Tarsa
12 Oct 2016
REPORT
Me and my fiancé have never had a vet take time out of their day to personally call and check in on our fur baby to see how they are doing and Dr. Cermak did just that. Its so nice to have a vet that ... Read More
Me and my fiancé have never had a vet take time out of their day to personally call and check in on our fur baby to see how they are doing and Dr. Cermak did just that. Its so nice to have a vet that cares about your children (with fur) as much as you do! We are soooo glad we chose North County Vet for the care of our new pup! Read Less
Jenny Daily
27 Sep 2016
REPORT
Dr Mady is a gift. What a wonderful, caring, down to earth vet. She has our loyalty for a lifetime. Thanks for taking such good care of our girl!
Lindsey Driscoll
30 Aug 2016
REPORT
I can't say enough good about Dr.Reynolds & his staff. These guys "get it" and treat you & your pets like family, not just another animal or $$$! Got me in on a Sunday at 4:15 and saved my poor kitty'... Read More
I can't say enough good about Dr.Reynolds & his staff. These guys "get it" and treat you & your pets like family, not just another animal or $$$! Got me in on a Sunday at 4:15 and saved my poor kitty's life and didn't charge me an arm & a leg ! Highly recommend this team ! Read Less
Donald Macdonald
28 Aug 2016
REPORT
Great resource for our area with some excellent vets. But it is not cheap!
Dean Pringle
4 May 2016
REPORT
Best place for our dog champion. All the ladies there are great. They did surgery on champ and he is doing awesome. No place better.
Kim Kirchner
13 Apr 2016
REPORT
As an over-protective new bearded dragon owner, I was a little nervous about bringing my little guy in for an exam, but Dr. Looney and the rest of the staff at Pittsfield Vet immediately put me at eas... Read More
As an over-protective new bearded dragon owner, I was a little nervous about bringing my little guy in for an exam, but Dr. Looney and the rest of the staff at Pittsfield Vet immediately put me at ease. Not only did Dr. Looney clearly know her stuff- she listened carefully to all our concerns and made us feel totally comfortable asking questions. Thanks to her expert handling, our bearded dragon was examined, dewormed, and on his way home before he even knew what hit him.Read Less
Kim Gorman
19 Feb 2016
REPORT
I have birds, I have taken to see Dr. Looney. I have been to several other vets, but I love Dr. Looney! Only reason I had to see other vets is because she was only there 1 or 2 days a week. I moved aw... Read More
I have birds, I have taken to see Dr. Looney. I have been to several other vets, but I love Dr. Looney! Only reason I had to see other vets is because she was only there 1 or 2 days a week. I moved away to NY, over an hour away and still came back to see her one time. She really listens to your concerns and tries to accomodate you where other vets will just say...." oh we dont do that" Read Less
Chris Crawford
4 Feb 2016
REPORT
Great experience here. Dr Mady was fantastic and I felt like she really cares about my dogs. Surprised to learn that she is able to do both chiropractic adjustments and acupuncture.
CHRIS C.
3 Feb 2016
REPORT
I love this place (fantastic view) and I found my new vet.  Dr. Mady did a fantastic job with my two dogs.  I love that she is able to do both acupuncture on (my youngest) and give chiropractic adjust... Read More
I love this place (fantastic view) and I found my new vet.  Dr. Mady did a fantastic job with my two dogs.  I love that she is able to do both acupuncture on (my youngest) and give chiropractic adjustments (for my oldest). Read Less
Billie Jo Henault
20 Dec 2015
REPORT
Last year my cat was vomiting blood and just not play and it was a Sunday and Pittsfield vet came in and helped midnite no its Sunday or come in tomorrow.. I was bring him right in.he stayed the night... Read More
Last year my cat was vomiting blood and just not play and it was a Sunday and Pittsfield vet came in and helped midnite no its Sunday or come in tomorrow.. I was bring him right in.he stayed the night had iv and medicine and thank god they helped him cause he wouldn't of made it another night. Anyways I am forever grateful to Pittsfield vet and Stacey Carver. Happy holidays to all.. Read Less
Michael R.
10 Dec 2015
REPORT
Nola (5yo Golden Retriever) enjoyed this resort for the second time in less than 2 years.   We travel to Western MA about once a year and found this gem when we decided to bring Nola with us.When we a... Read More
Nola (5yo Golden Retriever) enjoyed this resort for the second time in less than 2 years.   We travel to Western MA about once a year and found this gem when we decided to bring Nola with us.When we arrived, instead of going to relieve herself which you would expect aftr a 6 hour drive from DE, she dragged my wife and myself to the front door of the resort.  This scene was repeated each day.  We checked Nola out each day if just for a local walk or just to include here in a litle shopping tour in a nearby town.  Staff goes way beyond the pleasant demeanor one would expect.  Always greeted promptly with a smile which endures throughtout the visit. All of the staff with which I interacted seemed very knowledgeable and eager to provide you with a welcoming experience.This visit included the administration of medicine, a task easily handled by the staffRates are reasonable, environment is clean and atmosphere inviting.  I would highly recommend this kennel resort to anyone who loves their dog as much as I. Read Less
Alyssa R.
2 Nov 2015
REPORT
Very kind and caring towards my furbabies! They are quite pricey though... Spent quite a bit for a spay for my cat.
Kate J.
15 Sep 2015
REPORT
I've been in the area for a year and have been very happy with Pittsfield Vet. Tonight they went above and beyond. My pup was stung by a bee and my anxiety was pretty high. His face was swollen and he... Read More
I've been in the area for a year and have been very happy with Pittsfield Vet. Tonight they went above and beyond. My pup was stung by a bee and my anxiety was pretty high. His face was swollen and he was pretty agitated. I called the vet hoping to get an emergency number to call. Instead, I got a live person who asked me a few questions and then connected me with a vet. The vet asked some questions and suggested Benadryl. I asked a bunch of questions and was kind of panicky but she calmed me down and offered to meet me at the office if it would make me feel better. It was great to have someone I trusted not pressure me to come in (or try to dissuade me from coming in)     He's now resting and the swelling is way down. I'm super grateful for the advice but more importantly, I felt listened to and she didn't make me feel crazy. Read Less
Katie Brelsford
23 Aug 2015
REPORT
I am so happy with our vet. Pittsfield Vet on West Housatonic street are wonderful! They were great to us when diagnosing JoJo and they were great when his time came. They stayed open to help him dur... Read More
I am so happy with our vet. Pittsfield Vet on West Housatonic street are wonderful! They were great to us when diagnosing JoJo and they were great when his time came. They stayed open to help him during the end. They did not rush us in any way and they treated us all with such respect. Explaining everything step by step and taking such care of him. We received a sympathy card today that was hand written. I so appreciate all that they do! Their compassion is undeniable and I hope they know how much it means! Read Less
Sandy K.
3 Aug 2015
REPORT
I don't give 5 stars easily but this is very deserved.  Dr Reynolds at the PVH was outstanding with our cat, who developed a large abscess on his throat over the weekend when most vets are closed.  We... Read More
I don't give 5 stars easily but this is very deserved.  Dr Reynolds at the PVH was outstanding with our cat, who developed a large abscess on his throat over the weekend when most vets are closed.  We showed up without reservation.  He quickly and calmly, administered antibiotics, drained the abscess, cleaned up our baby and gave great follow up directions.  Smokey is doing wonderfully and Dr. Reynolds followed up with a phone call to make sure all was well.  Doesn't get better.  Thank you! Read Less
Kacie Bourquard
22 Jul 2015
REPORT
Dr. Looney is the best. Great vet office to bring your animals to. Friendly and caring staff.
Valerie F.
28 Oct 2014
REPORT
My two cats and dog are patients here, and I currently use the practice for emergency service.  Overall I've been reasonably satisfied.  Dr. Reynolds is fantastic, and the two other vets we've seen ar... Read More
My two cats and dog are patients here, and I currently use the practice for emergency service.  Overall I've been reasonably satisfied.  Dr. Reynolds is fantastic, and the two other vets we've seen are also great.  Their prices are reasonable, in my opinion.  My one major issue with them is that one of my cats is difficult in the office, and they are very hesitant to deal with him.  One of the vet techs, especially, seemed rather inexperienced, and was afraid to try to handle him, even with the cat gloves on.  They have sometimes not been able to carry out procedures, and push for sedation without first attempting a procedure without it.  For this reason I switched to a different primary vet, who is skilled and confident enough to give him shots and such without sedating. Read Less
Pam Smith
12 Sep 2014
REPORT
Great place to take your pet! I have taken all 5 of my pets here. They are very knowledgeable and work with owners to get the best care for their furry friends. They are also introducing laser trea... Read More
Great place to take your pet! I have taken all 5 of my pets here. They are very knowledgeable and work with owners to get the best care for their furry friends. They are also introducing laser treatments for arthritis and my Cracker had his first visit Wednesday and has already seen results. He was running on his walk yesterday. I have never seen him run like that before so awesome! Thanks Dr Reynolds and my full time vet Dr Payson!!! Love you guys along with the staff!!!! Read Less
Lisa M
12 Jun 2014
REPORT
I love how all these "reviews" are so positive. I have read some REAL reviews elsewhere online and they are not positive at all. I am doing research for someone I know who recently had a VERY BAD exp... Read More
I love how all these "reviews" are so positive. I have read some REAL reviews elsewhere online and they are not positive at all. I am doing research for someone I know who recently had a VERY BAD experience with RUDE technician there. The technician was uncaring and unprofessional. A very sick dog was brought into them, and was clearly in physical pain. The technician was ruff and uncaring when handling this dog and was about to do a procedure (which under the conditions would have been very painful for the dog and the tech should have known not do to this) When the owner gasped and ask that she not do this the technician was VERY RUDE to the owners. Those people love that dog very much, that YOU did not seem to care about. BAN MANNERS, BAD FOR BUSINESS. Simple concept.Read Less
Jessica Gwozdz
3 May 2014
REPORT
Thank you to Dr. Payson for seeing our Caesar in an emergency visit after hours on Wednesday night. We were panicked pet parents and were so distressed over our kitty's condition. You were so calm and... Read More
Thank you to Dr. Payson for seeing our Caesar in an emergency visit after hours on Wednesday night. We were panicked pet parents and were so distressed over our kitty's condition. You were so calm and reassuring when we needed it most. I am happy to report he is recovering nicely-he can stand up with a little wobble and is beginning to be his old self.... THANK YOU! Read Less
James Cart
1 May 2014
REPORT
Solid
Nichole Juliano
11 Oct 2013
REPORT
The front staff & vet techs are awesome along with my puppy's dr. Dr. Looney! Clean & friendly.
Renee D.
26 Aug 2013
REPORT
I love this place! It's very clean, the front desk staff is friendly and fun, and the doctors are great! I've had many pets through there. My first lab as he was getting older had worn away most of hi... Read More
I love this place! It's very clean, the front desk staff is friendly and fun, and the doctors are great! I've had many pets through there. My first lab as he was getting older had worn away most of his ligaments in his back legs. He was 11, pretty old for a lab. Dr. Reynolds gave me 3 choices- 2 types of surgery (different prices and solutions) or an ibuprofen regimen. As old as my boy was, I didn't want to put him through a long recovery in the last part of his life. Dr. Reynolds assured me I wasn't a bad pet owner for not doing surgery. It wasn't pushed on me, and I am forever impressed. My dog had to be put down a few months later from other old age complications, and again, everyone was wonderful, staying after hours and even crying with us. I run a dog business and in the course of seven years have had dog emergencies, and anytime we have brought a dog to them they have handled every situation, even saving a dog's life who may have been poisoned in the woods. As a pet owner, and a pet business owner, I trust these people with my and my customers furry family members. Thank you so much to their whole staff, I can't say enough about how you are appreciated! Read Less
Thomas L.
16 Jan 2012
REPORT
Dropped the dog off here for a weekend stay.The resort is also a vet clinic/hospital, and was fully staffed with attentive, caring people. There's also a fun gift shop where you can peruse with your d... Read More
Dropped the dog off here for a weekend stay.The resort is also a vet clinic/hospital, and was fully staffed with attentive, caring people. There's also a fun gift shop where you can peruse with your dog while you wait to be called.Dropping our guy off was no problem at all. Once checked into the system, a handler from the back was paged and came out to greet us. We went over the instructions we had printed out and we were comfortable with the amount of interaction. We were even allowed to escort our guy into his 'run' which was a treat.Upon picking him up a couple of days later, we were given a high-level overview of the weekend. Personally, I'm spoiled with the amount of detail in the updates from our every day walker (see: Happy Pet Care), so I was a little disappointed that we weren't given more detail of the weekend's activities.All in all a great experience and we will for sure be going back. The price was extremely reasonable, the facilities were clean, and all of the animals were obviously cared for and taken care of in a way you would hope and expect. Read Less
Howard R.
17 Dec 2011
REPORT
I had the most horrible experience that I have ever had with a vet here. They did not use care and my dog died. I can never forgive them.
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(413) 499-1580
1634 West Housatonic Street
Pittsfield Massachusetts 01201
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-20:00PM
Wednesday
Wed
08:00AM-20:00PM
Thursday
Thu
08:00AM-20:00PM
Friday
Fri
08:00AM-20:00PM
Saturday
Sat
08:00AM-17:00PM
Sunday
Sun
08:00AM-17:00PM
Services
Acupuncture
Boarding
Chiropratic
Cold Laser
Dental
Deworming
Endoscopy
Euthanasia
Grooming
In-House Blood Analysis
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
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Pittsfield Veterinary Hospital

Pittsfield, Massachusetts
(48)
1634 West Housatonic Street
Pittsfield Massachusetts 01201
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Pittsfield Vet Group Photo

Pittsfield Veterinary Hospital is proud to serve the Berkshires in Massachusetts and the surrounding areas for everything pet related. The hospital has been well-established since 1962.

The veterinarians and staff provide a broad spectrum of diagnostic procedures, dental, pharmacy, prescription food, hospital surgery, digital x-ray and ultrasound, holistic alternatives, acupuncture and chiropractic, boarding and outdoor run areas, daycare, grooming, and retail. Recently, the veterinary staff has started offering rigid laproscopic surgical procedures, flexible endoscopic procedures, ultrasound telemedicine and echocardiography consultations with a cardiologist.

The veterinarians are available for appointments seven days a week and up until 8pm during the week. At Pittsfield Veterinary Hospital they strive for the best client and pet care. Their job is not only to treat your pet when he or she isn't feeling well but also to help you learn how to keep your best friend happy and healthy.

Pittsfield Veterinary Hospital has achieved the highest level of veterinary excellence following a thorough evaluation by the American Animal Hospital Association (AAHA). Pittsfield Veterinary Hospital earned AAHA accreditation after a rigorous review of the hospital’s practice protocols, medical equipment, facility and client service.

Pet owners look for AAHA-accredited hospitals because they value their pet’s health and trust the consistent, expert care provided by the entire health care team. At AAHA-accredited practices, pet owners can expect to receive the highest quality care from well-trained, professional veterinary teams.

Monday
08:00AM-20:00PM
Tuesday
08:00AM-20:00PM
Wednesday
08:00AM-20:00PM
Thursday
08:00AM-20:00PM
Friday
08:00AM-20:00PM
Saturday
08:00AM-17:00PM
Sunday
08:00AM-17:00PM
Acupuncture
Boarding
Chiropratic
Cold Laser
Dental
Deworming
Endoscopy
Euthanasia
Grooming
In-House Blood Analysis
Laboratory
Microchipping
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
{{staff.biography}}
Kelly Gardner
31 Dec 2020
REPORT
My cat got very sick and due to the holiday I was unable to bring him to my regular vet. I took him here because it was closest to my house. The vet was very efficient and gave my animal what he neede... Read More
My cat got very sick and due to the holiday I was unable to bring him to my regular vet. I took him here because it was closest to my house. The vet was very efficient and gave my animal what he needed. However, the individual who dealt with the payment was very rude. When I was $30 short and trying to figure out where I could get the money the woman refused to leave the car while I tried to get my finances together. Thankfully a family member was able to bring the $30 and I could get my cats antibiotics. They specifically said that if we could not get the money they would withhold the antibiotics. I know lots of veterinarians that offer payment plans, if you are financially strained don’t go here they don’t care. Read Less
James E Chilton Sr
9 Dec 2020
REPORT
I was coming here when Dr. Perry owned it, loved Dr Perry for his compassionate ways and I was so happy when Dr. Reynolds took his spot they are so much alike compassionate and loving with our animals... Read More
I was coming here when Dr. Perry owned it, loved Dr Perry for his compassionate ways and I was so happy when Dr. Reynolds took his spot they are so much alike compassionate and loving with our animals. The hospital is so clean and neat the Dr.s are just wonderful and caring and polite. Everyone that works there is so nice. It's a fantastic place to bring your animals. I would never bring mine anywhere else I know they will be well taken care of there. If you've never been there you just go have a look and see for yourself you won't be disappointed. Read Less
Laura Rogers
14 Jul 2018
REPORT
The techs and vets are very knowledgeable and helpful. Very caring of all our pets and we would definitely use their animal boarding services for our cat and dogs they look very nice. There are bird f... Read More
The techs and vets are very knowledgeable and helpful. Very caring of all our pets and we would definitely use their animal boarding services for our cat and dogs they look very nice. There are bird feeders in a row outside their cat boarding windows it it's so thoughtful the cats must love it Read Less
Katherine Desantis
10 Jul 2018
REPORT
Love this "dog hotel" for our girl. She comes home happy every time. Easy check in and personable staff.
Renee Becker
2 Jul 2018
REPORT
Staff is courteous. Veterinarians are very qualified and take the time to explain your pet's options for treatment. Appointments are available within a reasonable timeframe.
Becky Meier
18 Jun 2018
REPORT
I have been using Pittsfield Veterinary Hospital for my two cats and been very impressed and pleased. I have seen several different vets and been happy with all of them. They are gentle, sympathetic a... Read More
I have been using Pittsfield Veterinary Hospital for my two cats and been very impressed and pleased. I have seen several different vets and been happy with all of them. They are gentle, sympathetic and knowledgeable. I recently had to put down my 15 year old cat and Dr. Reynolds was everything I could hope for during that traumatic experience. Many of my friends also use them and are also happy. Read Less
HappyHoot Creations
7 Jun 2018
REPORT
I have been bringing my animals here for years and the staff here are always friendly and knowledgeable, the place clean and organized. Besides general care over the years for cats, rats, and hamster... Read More
I have been bringing my animals here for years and the staff here are always friendly and knowledgeable, the place clean and organized. Besides general care over the years for cats, rats, and hamsters , I've had two rats and one dwarf hamster that had neuter surgery or tumor removals done here with no complications during or after, and I've had to have three animals put to sleep. One of whom was my 20 year old cat. You couldn't ask for more caring, respectful people in this situation. They took care of everything for us, and even when we had animals pass and just wanted to get them cremated they took care of that, too. Medications, questions, anything they're just a phone call away for their patients in my experience. Read Less
robin raphaelian
2 Jun 2018
REPORT
These people connect with dogs (and people) in the most remarkable way. They are prompt and thorough and courteous. Vet visits are not usually something to look forward to. Ours at Pittsfield Veterina... Read More
These people connect with dogs (and people) in the most remarkable way. They are prompt and thorough and courteous. Vet visits are not usually something to look forward to. Ours at Pittsfield Veterinary Hospital are. Read Less
Shaun Beverly
6 May 2018
REPORT
We have been bringing our puppy here for everything. They have been great and quick in getting us in whether she's gotten into something, or just for a check-up. The pricing is reasonable and I don't ... Read More
We have been bringing our puppy here for everything. They have been great and quick in getting us in whether she's gotten into something, or just for a check-up. The pricing is reasonable and I don't feel like I'm getting taken advantage of here unlike some other vet hospitals I've been to. Read Less
doria polinger
2 May 2018
REPORT
Pittsfield Veterinary has always gone above and beyond takin care of our "furry brother" and of us! He receives the most knowledgeable of medical care along with major doses of love and respect! he... Read More
Pittsfield Veterinary has always gone above and beyond takin care of our "furry brother" and of us! He receives the most knowledgeable of medical care along with major doses of love and respect! he actually loves going to the vet! Read Less
Darlene Ross
31 Mar 2018
REPORT
I’ve been bringing my pets to Pittsfield Vet for years and yesterday we saw Dr. Pope who I haven’t seen before and she was amazing as was the rest of the staff! They are always excellent and I highly ... Read More
I’ve been bringing my pets to Pittsfield Vet for years and yesterday we saw Dr. Pope who I haven’t seen before and she was amazing as was the rest of the staff! They are always excellent and I highly recommend them! Read Less
Chiara M
19 Mar 2018
REPORT
My dog, cat , and I recently switched to this vet. We are all very happy we did! The desk staff is helpful , friendly, and knowledgeable. The building is clean and spacious, and , because coming to... Read More
My dog, cat , and I recently switched to this vet. We are all very happy we did! The desk staff is helpful , friendly, and knowledgeable. The building is clean and spacious, and , because coming to the vet is stressful for ME, the view of the mountains from the window is peaceful and calming. Which can only be a good thing for my animal friends! Our vet, Dr. Barclay, has been wonderful. She clearly has a real connection with animals and has been very accessible for me and patient with my countless questions. I initially went to other local vets because of reviews I read that said Pittsfield Vet was "expensive". Not necessarily. My cat had two UTIs within four months, the first time, treated by my former vet There was only a difference of $5 between the two bills. Even if it were more, it would have been worth it! Read Less
Alice I.
16 Jul 2017
REPORT
I will not bring my cat here again. The doctor gave her the wrong rabies vaccine. I am cautious about vaccines. They aren't necessary for an indoor cat (the chances of her biting a rabid bat or mouse ... Read More
I will not bring my cat here again. The doctor gave her the wrong rabies vaccine. I am cautious about vaccines. They aren't necessary for an indoor cat (the chances of her biting a rabid bat or mouse in our dwelling are extremely low), but the management of an apartment I will be moving into requires the vaccine. Erring on the side of caution, I had asked for the one-year "Purevax" vaccine that was developed in response to a high proportion of cats getting cancerous tumors from the regular 3-year vaccine (the tumor grows in the spot where the injection was administered on the pet's body). I had asked for this newer vaccine TWICE: when I made the appointment on the phone and again when I spoke to the assistant when I arrived. The assistant "misunderstood" me, and they are "sorry" and the doctor kept repeating that I can get her the Purevax one in three years when she is due again. What? Is this supposed to distract me from the fact that you just injected my cat with the wrong one?I am irate.I asked for a hard copy statement from the doctor recording that they made this "mistake" and she acted like I was putting her out: "Well, I don't do my write-ups until later. I don't do them right away." "Okay, I'll wait," I said. The woman at the desk then asked her if she should not charge me for the vaccine and the doctor walked away in a huff and said "I don't know. I don't care." Ah, the same approach you and your staff had when you carelessly gave my cat the toxic vaccine that I did not ask for. Now you are not only sloppy, but rude as well.I think a written admission was not much to ask, as the cursory apologies from her and the staff weren't sufficient. Part of my motivation in writing this review was their behavior, which was designed to make me feel in the wrong for being angry.CARELESS, HASTY, RUDE, AND UNPROFESSIONALThese are among the sites where you can learn more about the vaccines: petmd.com/cat/conditions…uexpress.com/animal-doct… Read Less
Joe C.
12 Jun 2017
REPORT
Pittsfield Vet helped gather and donate over 800 pounds of dog food to the Dream Center in Pittsfield.
jeanine Popalis
6 May 2017
REPORT
I'm not able to express how happy I've been with the service my critters and I have received at Pittsfield Vet. Dogs, Cats, Guinea Pigs, Rabbits and several birds.Most of the staff is exceptional. Ive... Read More
I'm not able to express how happy I've been with the service my critters and I have received at Pittsfield Vet. Dogs, Cats, Guinea Pigs, Rabbits and several birds.Most of the staff is exceptional. Ive been taken care of for minor and major situations . The only thing that could be better is a full time groomer. Which has nothing to do to do with the Medical help we receive. Read Less
G Bonnell
15 Apr 2017
REPORT
Very friendly always. Super clean. We feel very confident bringing Bella there.
chelsyxstitches
21 Mar 2017
REPORT
The staff at Pittsfield Vet is absolutely amazing. They never seem to fail me. In the worst of times having to put animals down, bringing my rabbit for a sickness, and an opened wound. To just annual ... Read More
The staff at Pittsfield Vet is absolutely amazing. They never seem to fail me. In the worst of times having to put animals down, bringing my rabbit for a sickness, and an opened wound. To just annual check ups they're always super kind, extremely knowledgeable, helpful, and understanding. I love everyone there so much. Thank you so much for everything you guys do for keeping pets safe and sound, and being a great support system in moments of grief!! Love you guys so much!! Keep up the amazing work, you'll always have me as a returning customer!!!! Read Less
Renee DeSantis
19 Mar 2017
REPORT
Just awesome. They are always friendly and helpful! I have referred them to many people... like everyone who mentions they have an animal. Keep up the good work and thank you for everything you have... Read More
Just awesome. They are always friendly and helpful! I have referred them to many people... like everyone who mentions they have an animal. Keep up the good work and thank you for everything you have done Read Less
Amanda Cannon
10 Mar 2017
REPORT
Good vibe and great veterinarians! They were really good to my cat and they were very informative. My cat also seemed to be more comfortable with the vets and with the atmosphere also.
Rob McCluskey
4 Jan 2017
REPORT
Brought my pup there last week, she wasn't doing so well and had to be euthanized. The staff as well as Dr. Reynolds were so amazing. I felt some sort of comfort being surrounded by such supportive pe... Read More
Brought my pup there last week, she wasn't doing so well and had to be euthanized. The staff as well as Dr. Reynolds were so amazing. I felt some sort of comfort being surrounded by such supportive people. All of the staff is great. Thank you so much for your help and support through such a difficult time. Also thank you for the sympathy card we received today. It means so much. Read Less
Kate Johansen
11 Dec 2016
REPORT
They are great with my dog and they always take their time, answer all my questions and are reasonably priced.
Marlene Middleton
22 Nov 2016
REPORT
Professional; pet and person friendly service.
Helen Rouner
20 Oct 2016
REPORT
I am so grateful to have found this practice!! The atmosphere is cheerful and clean, and the clinic is always well-staffed and friendly. I take both my kittens here for both routine visits and surgeri... Read More
I am so grateful to have found this practice!! The atmosphere is cheerful and clean, and the clinic is always well-staffed and friendly. I take both my kittens here for both routine visits and surgeries, and I'm always impressed with the doctors' expertise and warm bedside manner.Read Less
Chelsea Tarsa
12 Oct 2016
REPORT
Me and my fiancé have never had a vet take time out of their day to personally call and check in on our fur baby to see how they are doing and Dr. Cermak did just that. Its so nice to have a vet that ... Read More
Me and my fiancé have never had a vet take time out of their day to personally call and check in on our fur baby to see how they are doing and Dr. Cermak did just that. Its so nice to have a vet that cares about your children (with fur) as much as you do! We are soooo glad we chose North County Vet for the care of our new pup! Read Less
Jenny Daily
27 Sep 2016
REPORT
Dr Mady is a gift. What a wonderful, caring, down to earth vet. She has our loyalty for a lifetime. Thanks for taking such good care of our girl!
Lindsey Driscoll
30 Aug 2016
REPORT
I can't say enough good about Dr.Reynolds & his staff. These guys "get it" and treat you & your pets like family, not just another animal or $$$! Got me in on a Sunday at 4:15 and saved my poor kitty'... Read More
I can't say enough good about Dr.Reynolds & his staff. These guys "get it" and treat you & your pets like family, not just another animal or $$$! Got me in on a Sunday at 4:15 and saved my poor kitty's life and didn't charge me an arm & a leg ! Highly recommend this team ! Read Less
Donald Macdonald
28 Aug 2016
REPORT
Great resource for our area with some excellent vets. But it is not cheap!
Dean Pringle
4 May 2016
REPORT
Best place for our dog champion. All the ladies there are great. They did surgery on champ and he is doing awesome. No place better.
Kim Kirchner
13 Apr 2016
REPORT
As an over-protective new bearded dragon owner, I was a little nervous about bringing my little guy in for an exam, but Dr. Looney and the rest of the staff at Pittsfield Vet immediately put me at eas... Read More
As an over-protective new bearded dragon owner, I was a little nervous about bringing my little guy in for an exam, but Dr. Looney and the rest of the staff at Pittsfield Vet immediately put me at ease. Not only did Dr. Looney clearly know her stuff- she listened carefully to all our concerns and made us feel totally comfortable asking questions. Thanks to her expert handling, our bearded dragon was examined, dewormed, and on his way home before he even knew what hit him.Read Less
Kim Gorman
19 Feb 2016
REPORT
I have birds, I have taken to see Dr. Looney. I have been to several other vets, but I love Dr. Looney! Only reason I had to see other vets is because she was only there 1 or 2 days a week. I moved aw... Read More
I have birds, I have taken to see Dr. Looney. I have been to several other vets, but I love Dr. Looney! Only reason I had to see other vets is because she was only there 1 or 2 days a week. I moved away to NY, over an hour away and still came back to see her one time. She really listens to your concerns and tries to accomodate you where other vets will just say...." oh we dont do that" Read Less
Chris Crawford
4 Feb 2016
REPORT
Great experience here. Dr Mady was fantastic and I felt like she really cares about my dogs. Surprised to learn that she is able to do both chiropractic adjustments and acupuncture.
CHRIS C.
3 Feb 2016
REPORT
I love this place (fantastic view) and I found my new vet.  Dr. Mady did a fantastic job with my two dogs.  I love that she is able to do both acupuncture on (my youngest) and give chiropractic adjust... Read More
I love this place (fantastic view) and I found my new vet.  Dr. Mady did a fantastic job with my two dogs.  I love that she is able to do both acupuncture on (my youngest) and give chiropractic adjustments (for my oldest). Read Less
Billie Jo Henault
20 Dec 2015
REPORT
Last year my cat was vomiting blood and just not play and it was a Sunday and Pittsfield vet came in and helped midnite no its Sunday or come in tomorrow.. I was bring him right in.he stayed the night... Read More
Last year my cat was vomiting blood and just not play and it was a Sunday and Pittsfield vet came in and helped midnite no its Sunday or come in tomorrow.. I was bring him right in.he stayed the night had iv and medicine and thank god they helped him cause he wouldn't of made it another night. Anyways I am forever grateful to Pittsfield vet and Stacey Carver. Happy holidays to all.. Read Less
Michael R.
10 Dec 2015
REPORT
Nola (5yo Golden Retriever) enjoyed this resort for the second time in less than 2 years.   We travel to Western MA about once a year and found this gem when we decided to bring Nola with us.When we a... Read More
Nola (5yo Golden Retriever) enjoyed this resort for the second time in less than 2 years.   We travel to Western MA about once a year and found this gem when we decided to bring Nola with us.When we arrived, instead of going to relieve herself which you would expect aftr a 6 hour drive from DE, she dragged my wife and myself to the front door of the resort.  This scene was repeated each day.  We checked Nola out each day if just for a local walk or just to include here in a litle shopping tour in a nearby town.  Staff goes way beyond the pleasant demeanor one would expect.  Always greeted promptly with a smile which endures throughtout the visit. All of the staff with which I interacted seemed very knowledgeable and eager to provide you with a welcoming experience.This visit included the administration of medicine, a task easily handled by the staffRates are reasonable, environment is clean and atmosphere inviting.  I would highly recommend this kennel resort to anyone who loves their dog as much as I. Read Less
Alyssa R.
2 Nov 2015
REPORT
Very kind and caring towards my furbabies! They are quite pricey though... Spent quite a bit for a spay for my cat.
Kate J.
15 Sep 2015
REPORT
I've been in the area for a year and have been very happy with Pittsfield Vet. Tonight they went above and beyond. My pup was stung by a bee and my anxiety was pretty high. His face was swollen and he... Read More
I've been in the area for a year and have been very happy with Pittsfield Vet. Tonight they went above and beyond. My pup was stung by a bee and my anxiety was pretty high. His face was swollen and he was pretty agitated. I called the vet hoping to get an emergency number to call. Instead, I got a live person who asked me a few questions and then connected me with a vet. The vet asked some questions and suggested Benadryl. I asked a bunch of questions and was kind of panicky but she calmed me down and offered to meet me at the office if it would make me feel better. It was great to have someone I trusted not pressure me to come in (or try to dissuade me from coming in)     He's now resting and the swelling is way down. I'm super grateful for the advice but more importantly, I felt listened to and she didn't make me feel crazy. Read Less
Katie Brelsford
23 Aug 2015
REPORT
I am so happy with our vet. Pittsfield Vet on West Housatonic street are wonderful! They were great to us when diagnosing JoJo and they were great when his time came. They stayed open to help him dur... Read More
I am so happy with our vet. Pittsfield Vet on West Housatonic street are wonderful! They were great to us when diagnosing JoJo and they were great when his time came. They stayed open to help him during the end. They did not rush us in any way and they treated us all with such respect. Explaining everything step by step and taking such care of him. We received a sympathy card today that was hand written. I so appreciate all that they do! Their compassion is undeniable and I hope they know how much it means! Read Less
Sandy K.
3 Aug 2015
REPORT
I don't give 5 stars easily but this is very deserved.  Dr Reynolds at the PVH was outstanding with our cat, who developed a large abscess on his throat over the weekend when most vets are closed.  We... Read More
I don't give 5 stars easily but this is very deserved.  Dr Reynolds at the PVH was outstanding with our cat, who developed a large abscess on his throat over the weekend when most vets are closed.  We showed up without reservation.  He quickly and calmly, administered antibiotics, drained the abscess, cleaned up our baby and gave great follow up directions.  Smokey is doing wonderfully and Dr. Reynolds followed up with a phone call to make sure all was well.  Doesn't get better.  Thank you! Read Less
Kacie Bourquard
22 Jul 2015
REPORT
Dr. Looney is the best. Great vet office to bring your animals to. Friendly and caring staff.
Valerie F.
28 Oct 2014
REPORT
My two cats and dog are patients here, and I currently use the practice for emergency service.  Overall I've been reasonably satisfied.  Dr. Reynolds is fantastic, and the two other vets we've seen ar... Read More
My two cats and dog are patients here, and I currently use the practice for emergency service.  Overall I've been reasonably satisfied.  Dr. Reynolds is fantastic, and the two other vets we've seen are also great.  Their prices are reasonable, in my opinion.  My one major issue with them is that one of my cats is difficult in the office, and they are very hesitant to deal with him.  One of the vet techs, especially, seemed rather inexperienced, and was afraid to try to handle him, even with the cat gloves on.  They have sometimes not been able to carry out procedures, and push for sedation without first attempting a procedure without it.  For this reason I switched to a different primary vet, who is skilled and confident enough to give him shots and such without sedating. Read Less
Pam Smith
12 Sep 2014
REPORT
Great place to take your pet! I have taken all 5 of my pets here. They are very knowledgeable and work with owners to get the best care for their furry friends. They are also introducing laser trea... Read More
Great place to take your pet! I have taken all 5 of my pets here. They are very knowledgeable and work with owners to get the best care for their furry friends. They are also introducing laser treatments for arthritis and my Cracker had his first visit Wednesday and has already seen results. He was running on his walk yesterday. I have never seen him run like that before so awesome! Thanks Dr Reynolds and my full time vet Dr Payson!!! Love you guys along with the staff!!!! Read Less
Lisa M
12 Jun 2014
REPORT
I love how all these "reviews" are so positive. I have read some REAL reviews elsewhere online and they are not positive at all. I am doing research for someone I know who recently had a VERY BAD exp... Read More
I love how all these "reviews" are so positive. I have read some REAL reviews elsewhere online and they are not positive at all. I am doing research for someone I know who recently had a VERY BAD experience with RUDE technician there. The technician was uncaring and unprofessional. A very sick dog was brought into them, and was clearly in physical pain. The technician was ruff and uncaring when handling this dog and was about to do a procedure (which under the conditions would have been very painful for the dog and the tech should have known not do to this) When the owner gasped and ask that she not do this the technician was VERY RUDE to the owners. Those people love that dog very much, that YOU did not seem to care about. BAN MANNERS, BAD FOR BUSINESS. Simple concept.Read Less
Jessica Gwozdz
3 May 2014
REPORT
Thank you to Dr. Payson for seeing our Caesar in an emergency visit after hours on Wednesday night. We were panicked pet parents and were so distressed over our kitty's condition. You were so calm and... Read More
Thank you to Dr. Payson for seeing our Caesar in an emergency visit after hours on Wednesday night. We were panicked pet parents and were so distressed over our kitty's condition. You were so calm and reassuring when we needed it most. I am happy to report he is recovering nicely-he can stand up with a little wobble and is beginning to be his old self.... THANK YOU! Read Less
James Cart
1 May 2014
REPORT
Solid
Nichole Juliano
11 Oct 2013
REPORT
The front staff & vet techs are awesome along with my puppy's dr. Dr. Looney! Clean & friendly.
Renee D.
26 Aug 2013
REPORT
I love this place! It's very clean, the front desk staff is friendly and fun, and the doctors are great! I've had many pets through there. My first lab as he was getting older had worn away most of hi... Read More
I love this place! It's very clean, the front desk staff is friendly and fun, and the doctors are great! I've had many pets through there. My first lab as he was getting older had worn away most of his ligaments in his back legs. He was 11, pretty old for a lab. Dr. Reynolds gave me 3 choices- 2 types of surgery (different prices and solutions) or an ibuprofen regimen. As old as my boy was, I didn't want to put him through a long recovery in the last part of his life. Dr. Reynolds assured me I wasn't a bad pet owner for not doing surgery. It wasn't pushed on me, and I am forever impressed. My dog had to be put down a few months later from other old age complications, and again, everyone was wonderful, staying after hours and even crying with us. I run a dog business and in the course of seven years have had dog emergencies, and anytime we have brought a dog to them they have handled every situation, even saving a dog's life who may have been poisoned in the woods. As a pet owner, and a pet business owner, I trust these people with my and my customers furry family members. Thank you so much to their whole staff, I can't say enough about how you are appreciated! Read Less
Thomas L.
16 Jan 2012
REPORT
Dropped the dog off here for a weekend stay.The resort is also a vet clinic/hospital, and was fully staffed with attentive, caring people. There's also a fun gift shop where you can peruse with your d... Read More
Dropped the dog off here for a weekend stay.The resort is also a vet clinic/hospital, and was fully staffed with attentive, caring people. There's also a fun gift shop where you can peruse with your dog while you wait to be called.Dropping our guy off was no problem at all. Once checked into the system, a handler from the back was paged and came out to greet us. We went over the instructions we had printed out and we were comfortable with the amount of interaction. We were even allowed to escort our guy into his 'run' which was a treat.Upon picking him up a couple of days later, we were given a high-level overview of the weekend. Personally, I'm spoiled with the amount of detail in the updates from our every day walker (see: Happy Pet Care), so I was a little disappointed that we weren't given more detail of the weekend's activities.All in all a great experience and we will for sure be going back. The price was extremely reasonable, the facilities were clean, and all of the animals were obviously cared for and taken care of in a way you would hope and expect. Read Less
Howard R.
17 Dec 2011
REPORT
I had the most horrible experience that I have ever had with a vet here. They did not use care and my dog died. I can never forgive them.
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