Overall, not impressed. We brought our one year old cats in and it was basically a disaster. We had been bringing them to Lloyd Animal Medical in Stoughton where one received emergency care and for mu... Read More
Overall, not impressed. We brought our one year old cats in and it was basically a disaster. We had been bringing them to Lloyd Animal Medical in Stoughton where one received emergency care and for multiple rounds of kitten shots. They didn't have any issues there. The clinic is clean, the vets seem relatively nice, but the wait time and front desk staff are terrible. Our appointment was very late and one of my cats spent the entire time being barked at by multiple dogs and hissing back at them. We then waited for a while in the exam room as there was an emergency and the vet had to step out immediately from our appointment. I appreciate that this can happen and I don't blame them for the wait as I would hope emergencies would take precedence over well visits. By the time the appointment came, one of my cats was so wound up that they had to hold him with huge gloves to administer shots while he howled, bit, and screamed. They suggested sedating him but after over an hour, I was ready to just go. Afterward, I stood awkwardly by the front desk for 15 minutes waiting to check out, crying because it was so upsetting while my BF waited in the car with the cats. Finally, they helped me and seemed basically apathetic about trying to avoid this next year. I waited to write a review because I really hoped to be able to avoid this situation by getting the first appointment of the day and avoiding any dogs. I just called to try to schedule another annual visit at Dewitt and was basically told that we could only get appointments at 10am as they schedule surgery beforehand, they have boarding, etc, and the only option was to sedate my cat as there would always be dogs. Awesome. I guess I just got a little spoiled from a friendly staff at Lloyds who was always excited to see our cats. To make it even better, I just called Lloyd who were so sweet, suggested when to book to get the earliest appointment, and basically just seemed like they cared a lot more than the staff at Dewitt. Read Less