I am a new customer here with three young pups. I have been here twice and met two vets..they were both awesome with my pups and with me. They spend time looking at my babies and willing to stay and discuss any questions and/or concerns I have.about them. It has been very nice not to be rushed in and out. Read Less

I'm giving this two stars because of the great care from Dan Stewart and the techs during my visits to VCA. I'd personally give him 5 stars, but my review is based on the animal hospital and the nickel and diming I've experienced. This is far from an inexpensive vet, but knowing that being in the VCA network gave me access to 24 hour service was worth the added cost. It's a clean facility and most everyone there is friendly. I'm rating this poorly due to the care I received in a time of need. My dog is suffering from an ear infection, something that consistently returns for him. They prescribed him drops that provide him with relief and the initial prescription was able to last me over a year (30 mg vial). Upon requesting a refill, they would not prescribe to me without coming in for another $70 visit. Their excuse is this could be something else and they need to see him, yet they prescribed a 30 mg bottle on the initial visit, not the cheaper 5 or 10 mg bottle that would have run its course from the initial infection that prompted the prescription. It's one thing to hit me in the wallet, but I'm suffering circumstances that haven't allowed me the time to schedule a visit (caring for a sick family member). I was due for an appointment in April, so there should have been no harm I'm prescribing me the medication to relieve the symptoms and if some reason it didn't work, they could have went with an alternative during my next visit (and hit me for the cost of two prescriptions). Prior to this I would have had nothing but good things to say (other than it's pricey). When I needed it most they failed me. I will never return to VCA. I have two dogs and spend thousands there every year. I'm looking forward to better care in the future and most likely added relief in my wallet. Read Less

Dr. Lear and staff have cared for our 2 mini bulldogs since 2012 and I have to say we have never been happier. Caring, Compassion, Competent Responsive, Reasonable are just s few words that describe our experiences. Read Less

I have been going to VCA since it opened I have an 8 year old rottweiler who needs sedation because she is so anxious going there Dan Stewart and Kayla are awesome they take such good care of her. Also I had my rocco die back in February and everyone could not have been kinder in sending sympathy now I have a new dog Nugget and Dr leah was wonderful with him he loved his shots and nails cut, I hightly recommend them everyone is awesome and Susan out at the desk has always been so helpful to me and kind they always check on them after care and also never forget their birthdays with a cardRead Less

Brought my 8 week old dachshund in for an appointment here and they were extremely friendly. My puppy felt safe and comforted. He got a shot and his nails clipped and it didn't bother him a bit. Dr. Lee was very friendly and very informative. Answered almost all my questions before I even asked. I'm sure Guster will be happy to go back to them in a couple weeks. Also, it was very nice in there. Clean and friendly staff.Read Less

We went here for 10 years until our beloved dog passed. The staff is very passionate about what they do. They're helpful and considerate through both the good times and bad. Also the VCA in W.Bridgewater is 24hrs which is great in an emergency. These places aren't just a hospital for pets... They're piece-of-mind sanctuaries with you and your loved ones in mind. Read Less