49 Reviews

Muddy Creek Animal Care Center

Rowley, Massachusetts
General Info
Full service veterinary hospital and boarding facility for dogs and cats, doggie daycare, grooming for dogs & cats by appointment, and dog training programs.
Reviews
Billie
15 Apr 2022
REPORT
I never write bad reviews, but I feel this is necessary because it is a family member / pet you are depending on to get good care and I rely a lot on reviews when choosing, part of why I chose this pl... Read More
I never write bad reviews, but I feel this is necessary because it is a family member / pet you are depending on to get good care and I rely a lot on reviews when choosing, part of why I chose this place to begin with. We had an emergency, we needed to get an appointment that day, but they said they were all booked up, and then we wanted to just talk to somebody for their advice but could not get anybody on the phone and nobody called us back that day or next day, they called us AFTER we had already made a decision in which was very risky / pricey. Our primary vet there (who I liked) just recently left out of nowhere (without a word or email). Also, Sherry the vet technician, clearly hates her job and shows how miserable she is when things don't go her way or if a dog has a hard time at the vet. She rushes through the tests on your dog. This place should hire a more caring, friendly, and compassionate staff and handle situations in a more timely matter. Read Less
Liz O.
2 Jan 2019
REPORT
We absolutely love Muddy Creek! I have taken my dogs there since I was 12 years old with my first Labrador Cody. They were so amazing and Dr Leibert was his vet from the time he was 8 weeks old until ... Read More
We absolutely love Muddy Creek! I have taken my dogs there since I was 12 years old with my first Labrador Cody. They were so amazing and Dr Leibert was his vet from the time he was 8 weeks old until he passed suddenly from cancer at the age of 11. When we weren't sure what was going on with him, Muddy Creeks staff told us to bring him in anyway at the end of the day and when we got there 10 minutes before they closed (after working hard all day) they gave us the care and compassion we needed when we decided the best thing would be to bring him to the emergency vet (he ended up being put to sleep due to that being the truly most humane thing for him). I have also brought three service dogs in training for two different organizations I raised throughout high school and college there, and now bring my sport dog there. They are honest, fair, absolutely adore the animals and their jobs and their passion for what they do is amazing. Elaine was Cody's favorite vet tech his entire life and Zharia (my dog now) adores her and the entire staff. She actually pulls to go into the vet and loves all of the attention she gets. I tell everybody to go to muddy creek and can't say enough good things about them Read Less
Christy M.
7 Aug 2018
REPORT
Beyond frustrated with Muddy Creek and their lack of communication. I called three times to see if my handicapped dog could be accommodated in camp and each time the woman said "I don't see why not" w... Read More
Beyond frustrated with Muddy Creek and their lack of communication. I called three times to see if my handicapped dog could be accommodated in camp and each time the woman said "I don't see why not" with an excited voice followed by "I will have my manager call you." Well she never called. Finally called and got her on the phone over a week later only to hear they could not accommodate my dog. Terrible customer service. I would have appreciated them meeting my dog first before rejecting him or perhaps offering another solution rather than just turning us away. I'm not looking for daycare because I'm not home. I'm looking for some playtime for him. I guess this isn't the place. Read Less
Rachel Fondell
13 Jun 2018
REPORT
Good, competitively priced dental cleaning for the pup. Only good experiences here so far.
tomer shoham
27 May 2018
REPORT
Great care by Dr Blake Liebert. Will definitely trust him with my pet.
Glenn Blakney
24 May 2018
REPORT
I trust this place with my beloved pet. They are knowledgeable and competent animal care givers. There is a veterinary on site.
Sieglinde Aigner-Crooks
11 May 2018
REPORT
The care our busy outdoor cat Stritzi received after a mysterious injury leaving her limping and in great pain was great. Thank you ALL! Thank you Dr. Fields! Stritzi is dying to go outside again rea... Read More
The care our busy outdoor cat Stritzi received after a mysterious injury leaving her limping and in great pain was great. Thank you ALL! Thank you Dr. Fields! Stritzi is dying to go outside again ready for the next adventure and claiming all nine lives:) Read Less
Janice Davidson
27 Apr 2018
REPORT
Great folks who truly care for animals
Rita Gau
18 Apr 2018
REPORT
Very excellent vet and kennel and grooming and training
Dee K
6 Apr 2018
REPORT
We;ve been going to Muddy Creek for over 14 years and have always been very happy with the care our animals received. Dr Liebert is awesome---the BEST vet ever. :)
Nicole Langlais
14 Mar 2018
REPORT
Always wonderful and loving to my pets. πŸ’™
Shayna J.
6 Feb 2018
REPORT
First experience with Muddy Creek was a good one. It also does'nt hurt that they are less than half a mile from where I live! I did not have to wait long, I was in and out in about half an hour. A lot... Read More
First experience with Muddy Creek was a good one. It also does'nt hurt that they are less than half a mile from where I live! I did not have to wait long, I was in and out in about half an hour. A lot less pricey than I had anticipated. Staff was very nice. Read Less
Linda C.
25 Jan 2018
REPORT
I cannot say enough about the great staff at Muddy Creek. I have had several dogs but had never used day care or boarding until I rescued a very fearful dog. The trainer Katelyn is impressive in her h... Read More
I cannot say enough about the great staff at Muddy Creek. I have had several dogs but had never used day care or boarding until I rescued a very fearful dog. The trainer Katelyn is impressive in her help with both owner and dog. We were able to socialize her and now goes to day care. The day care staff are so professional. Grouped in three different yards outside in great play areas. Indoors they have their own space to rest between play sessions. Boarding was a great experience as well. They are very clean, professional. I highly recommend the group training classes as well. Read Less
Heidi Turtle
1 Nov 2017
REPORT
The best staff ever! Thank you for all that you do to help out the rescue felines at FURRR 😺😺
Caroline Minneci
28 Jul 2017
REPORT
Muddy Creek is hands-down the best Veterinary Services, daycare and boarding facility in the area. If you want a great vet that is down to earth and cares about your pet almost and in some cases mor... Read More
Muddy Creek is hands-down the best Veterinary Services, daycare and boarding facility in the area. If you want a great vet that is down to earth and cares about your pet almost and in some cases more than you do...this is your Vet. From the front office staff, to the Veterinarians, the techs, to the onsite trainer and daycare ... this practice is the real deal! Read Less
Marcus Soule
23 Jul 2017
REPORT
Amazing vets who care about animals. They are professional, knowledgeable, and they board too.
Melissa Witt
21 Mar 2017
REPORT
Very friendly made adjustments to the schedule to see my sick dog very accommodating
Nico Lang
22 Feb 2017
REPORT
Great first visit, exceeded my expectations! Wonderful staff, techs, and super sweet Vet!
Kirsten L.
21 Feb 2017
REPORT
Muddy Creek takes outstanding care of my pets. Β I have been going here since I moved to the Newburyport area over 2 years ago. Β Dr. Field and Dr. Liebert are very reassuring and give top notch care to... Read More
Muddy Creek takes outstanding care of my pets. Β I have been going here since I moved to the Newburyport area over 2 years ago. Β Dr. Field and Dr. Liebert are very reassuring and give top notch care to both my dogs. Elaine and the other receptionists at the front desk are fantastic and always greet you with a smile. Β They are currently doing some renovations and improvements on site that will be completed this Spring. Β They also have grooming, boarding and day care to cover all your pet's needs. Β I give my highest recommendation to Muddy Creek! Read Less
Teri Arsenault
28 Jan 2017
REPORT
Everyone at Muddy Creek is amazing. We have never had a bad experience with our dogs here! Staff always goes above and beyond to accommodate our needs! Our Bruin loves daycare here! We (I) had a traum... Read More
Everyone at Muddy Creek is amazing. We have never had a bad experience with our dogs here! Staff always goes above and beyond to accommodate our needs! Our Bruin loves daycare here! We (I) had a traumatizing experience where our puppy nipped my older dog's ear on a Saturday afternoon and everyone stayed late to fix Carlos up! Thank you to allRead Less
Dan Sweeney
19 Dec 2016
REPORT
They are always friendly, caring and provide exceptional vetenary and boarding care for all my dogs.
D. F.
22 Nov 2016
REPORT
I had selected this vet for our new family pet based on excellent word of mouth reviews. Unfortunately the vet was so rude to us, I won't be coming back. Upon entering the room and began berating me f... Read More
I had selected this vet for our new family pet based on excellent word of mouth reviews. Unfortunately the vet was so rude to us, I won't be coming back. Upon entering the room and began berating me for being in the wrong room. First, I'm a new client...try to make a good impression, second she was 20 minutes late...if you can't be on work on time for scheduled first day appt, don't book them so early, and third it's your staff's issue, yell at your staff not me. (Actually if that's how you talk to customers, how do you talk to your staff) I didn't select the room. After the tongue lashing and not even a hello good morning nice to meet you, she got in/out of there as quick as possible. I'll find another vet that is actually on time for 1st appt is the day and has good manners. Glad i didn't bring my kids. Everyone else was super nice. Read Less
Christoph Griesshammer
4 Sep 2016
REPORT
We have had wonderful experiences here. All the staff are incredible and happy to work there. We are also able to make both yearly appointments and emergency appointments easily. When we found this pl... Read More
We have had wonderful experiences here. All the staff are incredible and happy to work there. We are also able to make both yearly appointments and emergency appointments easily. When we found this place, we called in the evening and were seen that night.Read Less
Tara Kay
15 Jul 2016
REPORT
All the dr's here are amazing! Such a caring place to bring your loved family pet too. I would reccomend anyone to check them out;) i bring my personal pets here as well as the cats from my rescue. Dr... Read More
All the dr's here are amazing! Such a caring place to bring your loved family pet too. I would reccomend anyone to check them out;) i bring my personal pets here as well as the cats from my rescue. Dr Leibert, dr Reiser, Dr field & Dr Sepianza are wonderful! Read Less
Milo Chloe
9 Jul 2016
REPORT
Had a situation where I needed to board one of my cats on short notice. The whole staff is absolutely amazing, in particular Elaine who went out of her way to make sure I didn't have to worry about my... Read More
Had a situation where I needed to board one of my cats on short notice. The whole staff is absolutely amazing, in particular Elaine who went out of her way to make sure I didn't have to worry about my baby and that he was safe. Thank you! Read Less
Mary M.
7 Jul 2016
REPORT
Our family loves Muddy Creek! Not only does Stanley go for medical care, but he has stayed at Little Paws boarding and has been groomed by the Muddy Creek staff as well. Every single member of the sta... Read More
Our family loves Muddy Creek! Not only does Stanley go for medical care, but he has stayed at Little Paws boarding and has been groomed by the Muddy Creek staff as well. Every single member of the staff is exceptional. I can't imagine ever going anywhere else. Read Less
Hope Ouellette
17 May 2016
REPORT
Very nice staff. A bit pricey. But knowledgeable, kind, and understanding that we were on a budget. Our pup is a healthy boy thanks to them.
Monica LaChance
1 Apr 2016
REPORT
We have been taking our puppy, Tessie, and our cat, Jax, to Muddy Creek for the short amount of time we have lived in the area. The other day we ran into a bit of an emergency with Tessie and I cannot... Read More
We have been taking our puppy, Tessie, and our cat, Jax, to Muddy Creek for the short amount of time we have lived in the area. The other day we ran into a bit of an emergency with Tessie and I cannot RAVE enough about the amazing service we were provided. Our situation was interesting and Dr. Liebert and Dr. Fields jumped right in to help us in the best ways that they could while Elaine was right on top of everything they needed from her (while keeping me and my husband calm). Thank you everyone there, I cannot imagine going anywhere else now! Read Less
Ann McCann
12 Jan 2016
REPORT
We've been coming here for several years, initially on the recommendation of one of our animal rescue friends. We've used pretty much all the services, for both cats and dogs: neutering, euthanasia,... Read More
We've been coming here for several years, initially on the recommendation of one of our animal rescue friends. We've used pretty much all the services, for both cats and dogs: neutering, euthanasia, boarding, grooming, daycare, obedience classes and been very happy and impressed with all of them! The office staff is warm and wonderful, we can get a prompt caring appointment within a week. We've said goodbye to three dogs here, and can say that Muddy Creek was the most sensitive to our needs in very sad times - we're fans! One other thing I appreciate is the technology: over the web, I can ask questions, do refills, make an appt, then get reminders of the appt. I truly wish our family doctors functioned that well! Read Less
Kaye Cousens
11 Jan 2016
REPORT
Last summer I left my cat with my son while I went away. Well, the cat got sick and my son had to find a vet. He found Muddy Creek. They were wonderful to both my son and the cat. Many more visits... Read More
Last summer I left my cat with my son while I went away. Well, the cat got sick and my son had to find a vet. He found Muddy Creek. They were wonderful to both my son and the cat. Many more visits they managed to get my cat producing red blood cells again meaning they saved his life! Every person I have encountered has been outstanding! I will travel the 1 1/2 hrs to go back there when I need to. It is always a pleasant encounter. Can't thank my son enough for finding them. You will never be disappointed with this facility and staff. Read Less
Rick Stackhouse
11 Jan 2016
REPORT
I have been entrusting my pets to Muddy Creek for over 20 years. Not once in all that time have they disapointed me. They have been there for me in good and bad times. I was always given a number of o... Read More
I have been entrusting my pets to Muddy Creek for over 20 years. Not once in all that time have they disapointed me. They have been there for me in good and bad times. I was always given a number of options when my pets needed to be treated for any number of issues. I've always felt that I could trust the judgement and advice I recieved. The staff is great and the support you get no matter what the issue is outstanding. I am extremly happy that I have been associated with this organization all these years and I would highly recomend them to anybody who loves their pets. Read Less
Victoria Kalitz
11 Jan 2016
REPORT
I love Muddy Creek, my in-laws have been taking their dog there for years and originally referred me for my two pups. When we moved to Bradford I tried another vet who was right down the street and co... Read More
I love Muddy Creek, my in-laws have been taking their dog there for years and originally referred me for my two pups. When we moved to Bradford I tried another vet who was right down the street and couldn't get back to Muddy Creek fast enough! The vets and the service is unmatched. I even tried to refer my groomers (Scruffy to Fluffy) to Muddy Creek but they already go!Read Less
Donna Corey
30 Dec 2015
REPORT
I just wanted to thank everybody at Muddy Creek for taking such good care of my cat Milo he really enjoyed himself there the week that we were going on vacation he got the greatest kid he's happy and ... Read More
I just wanted to thank everybody at Muddy Creek for taking such good care of my cat Milo he really enjoyed himself there the week that we were going on vacation he got the greatest kid he's happy and I am so happy with muddy creek that will definitely be back thanks again family of Milo Corey Read Less
Debbie Torchetti
12 Dec 2015
REPORT
I have been going to Muddy Creek for years. Sadly, one of our beautiful sweet little kitties left us this week. There are no words I could write that would truly express my gratitude to Dr. Blake Li... Read More
I have been going to Muddy Creek for years. Sadly, one of our beautiful sweet little kitties left us this week. There are no words I could write that would truly express my gratitude to Dr. Blake Liebert and the staff at Muddy Creek. Over the last few months Dr. Liebert has been there when we needed him and went above and beyond in his efforts to help. Both he and his staff are so kind and compassionate. I thank you all from the bottom of my heart. I don't know what we would have done without you. Read Less
Tammy Coulter
9 Dec 2015
REPORT
I just want to thank doctor Blake lebert for being the most out standing compatonate person I know.. I highly recommend him as a vet. He's caring kind and compatonate, we luv him. He's so good too ... Read More
I just want to thank doctor Blake lebert for being the most out standing compatonate person I know.. I highly recommend him as a vet. He's caring kind and compatonate, we luv him. He's so good too our rosie and sinatra. We luv you Blake ! And let's not forget the wonderful girls in the office ty from the bottom of our hearts xo Read Less
Delaine Nicotra
7 Oct 2015
REPORT
My cats have recently been seen and treated at Muddy Creek. From standard check ups, to sick calls, the grooming salon, the Cat Tail Inn, a neuter and a cystotomy. The staff is always friendly and hel... Read More
My cats have recently been seen and treated at Muddy Creek. From standard check ups, to sick calls, the grooming salon, the Cat Tail Inn, a neuter and a cystotomy. The staff is always friendly and helpful and the doctors are knowledgable, take the time to answer all my questions (I usually have a lot) and most of all you can tell everyone there has an incredible love for animals. I'm very happy with this clinic and couldn't imagine going anywhere else! Read Less
Bill McDonald
22 Jul 2015
REPORT
Me and my wife bring our cat here for boarding from time to time when we're on vacation. Our cat is over 13 years old, plays like he's 2, is very vocal and affectionate but also has a sensitive stomac... Read More
Me and my wife bring our cat here for boarding from time to time when we're on vacation. Our cat is over 13 years old, plays like he's 2, is very vocal and affectionate but also has a sensitive stomach. The amount of care and attention he receives at Muddy Creek is always first-rate and he leaves there happy and genuinely stress free. I recommend this facility to any cat or dog owner who needs to board their animals or get routine veterinary or emergency work done. Read Less
Denise N.
24 Jun 2015
REPORT
I found that the staff at this place is really great. Β They take the time to answer any questions you have. Β They work late hours to accommodate the schedules of their clients. Β They are always willin... Read More
I found that the staff at this place is really great. Β They take the time to answer any questions you have. Β They work late hours to accommodate the schedules of their clients. Β They are always willing to discuss what is needed and what is not if you are on a budget. Β They can get busy but I've never had trouble being fit in for an appointment. Β They also offer training, day care, grooming, kenneling, and a store for some supplies. Β I have always been happy here and have recommended this place to several friends. Read Less
Amanda C.
29 Apr 2015
REPORT
I recently switched to Muddy Creek because of their later hours. I have to say I was pleasantly surprised. My dog was recently diagnosed with Congestive Heart failure, as you can imagine this has been... Read More
I recently switched to Muddy Creek because of their later hours. I have to say I was pleasantly surprised. My dog was recently diagnosed with Congestive Heart failure, as you can imagine this has been hard for me and the little guy. Once meeting Dr. Sapienza I was immediately impressed. I explained to her my wishes are to keep my dog comfortable for the rest of his time with me. Dr. Sapienza immediately agreed and started my dog on a treatment that I can say I am 100 percent comfortable with. I was asking her about limiting going for walks and her response was, "let him do what ever makes him happy, if he gets tired turn around and head back". I really liked that making him happy was a priority.Having someone that can make me feel comfortable in such a stressful time means the world to me. Read Less
S T.
28 Feb 2015
REPORT
This practice has really declined over the years. The front office has become rude and judgemental, and the vets are more interested in profit than the well being of your pet. We have taken our dogs h... Read More
This practice has really declined over the years. The front office has become rude and judgemental, and the vets are more interested in profit than the well being of your pet. We have taken our dogs here for years, and at one time the care was excellent and the staff friendly and knowledgable, I do not know what could have caused such dramatic decline in care and customer service, but I do know we will not be returning. Read Less
Salty S.
10 Feb 2015
REPORT
We have used Muddy Creek for vet services and for puppy training. Katelyn is a fantastic dog trainer that works to train you to train your pup. She was always very patient, with several solutions to a... Read More
We have used Muddy Creek for vet services and for puppy training. Katelyn is a fantastic dog trainer that works to train you to train your pup. She was always very patient, with several solutions to a problem. I would highly recommend her training classes. Vet services are great, and they have strived to make visits affordable. Have seen both Drs. Reiser (split dewclaw) and Sapienza (routine vaccs and idiopathic eye discharge incident). Both took time to get down on the floor and interact with my dogs and thoroughly look them over. Both Drs. were very willing to explain options and solutions to me in a friendly and non-condescending manner. Building is very accessible with adequate parking. Open 7 days a week. Read Less
Ashley W.
22 Feb 2013
REPORT
Bring my dog for his check ups and grooming. My little schnauzer can be a handful but Louise in grooming always makes him look great and always puts up with him :) love muddy creek!!
Lianna D.
4 Jan 2012
REPORT
I have been going to Muddy Creek for 4 years. I love everything about this facility. First off, it's one stop shopping. They offer daycare, grooming, boarding, obedience classes, abd of course, veteri... Read More
I have been going to Muddy Creek for 4 years. I love everything about this facility. First off, it's one stop shopping. They offer daycare, grooming, boarding, obedience classes, abd of course, veterinary services. All of the staff members are very welcoming and knowledgable. Β They know the names of all the animals that come in the door. All 3 vets are awesome. Very knowledgeable and nice. We had to put down my Australian Shepherd, Turbo, down in March and I was very impressed at how sympathetic and accommodating Muddy Creek was when we brought Turbo in. They respected us and gave us as much time we wanted to spend with Turbo before we put him down. I now bring my new 1 yr old Boxer, Lazarus, there for veterinary care as well as daycare. He LOVES going to daycare and is thoroughly exhausted when I pick him up at the end of the day. The daycare staff are vert knowledgable about dog behavior and stay with the pack constantly. I never have to worry for Lazarus; I know he is in safe hands! Muddy Creek is a great facility, for any pet owner. I highly recommend it! Read Less
mydogsam
16 Dec 2011
REPORT
I have found Muddy Creek to be an outstanding animal hospital. Every time I have taken in my Wheaten, Sam, for care they have been accurate in the diagnosis and terrific in finding the right path for... Read More
I have found Muddy Creek to be an outstanding animal hospital. Every time I have taken in my Wheaten, Sam, for care they have been accurate in the diagnosis and terrific in finding the right path for the dog's recovery. Recently, my dog broke her toe. What seems like a small injury is actually very difficult to heal because a toe won't heal when a dog is running on it. The veterinarians at Muddy Creek thought long and hard about the best treatment and even called an animal orthopedic specialist for his advice. The plan Muddy Creek decided on was to put my dog's leg a splinter cast up to her ""elbow."" The cast had to be replace ever 5 days to be sure that there was no problem going on under it that would go undetected otherwise. The treatment lasted 12 weeks and now Sam is perfect. To me one of the greatest parts about working with MC is how much the doctors helped me cope with such a long recovery for Sam. I was just so sad about the whole thing; the doctors encouraged me and empathized with me. The staff at MC is one of the finest. Terrific people at the front desk, great assistant staff. These people all LOVE animals. Read Less
MaryAnn R.
30 Sep 2011
REPORT
I am a new client of Muddy Creek's grooming salon. I have a 5 y/o Bullmastiff and a 4 y/o English Bulldog. I can't say enough about Louise, the groomer who services my dogs when I come on Saturdays. M... Read More
I am a new client of Muddy Creek's grooming salon. I have a 5 y/o Bullmastiff and a 4 y/o English Bulldog. I can't say enough about Louise, the groomer who services my dogs when I come on Saturdays. My dogs come out looking and smelling great! I have a busy schedule and Louise always goes above and beyond to meet my scheduling needs. My Bullmastiff is 125lbs and doesn't take kindly to being wet. Louise has gotten him to really enjoy his baths. Great job Louise and you have lifelong clients!! Read Less
leah r.
16 Mar 2011
REPORT
This is a really good kennel. Β They keep the dog areas very clean.The linen is constantly being washed. Β If you have to pick up your dog late in the day, get him/her groomed. Β They you don't have to p... Read More
This is a really good kennel. Β They keep the dog areas very clean.The linen is constantly being washed. Β If you have to pick up your dog late in the day, get him/her groomed. Β They you don't have to pay for the last day, just the grooming. Read Less
Stephanie B.
26 Aug 2008
REPORT
Top notch vets, convenient location, big parking lot, and a great boarding facility. Love this place. Every time my dog stays there, he comes home happy and well-rested, with a note that tells me how ... Read More
Top notch vets, convenient location, big parking lot, and a great boarding facility. Love this place. Every time my dog stays there, he comes home happy and well-rested, with a note that tells me how he did. These guys are fab. Read Less
IndigosMom
20 Jul 2008
REPORT
We have just had a very disappointing experience at Muddy Creek, all the more surprising since we have used the kennel services for over a dozen years. It is obvious to me that their previsouly high ... Read More
We have just had a very disappointing experience at Muddy Creek, all the more surprising since we have used the kennel services for over a dozen years. It is obvious to me that their previsouly high standards have suffered, maybe from sitting on their laurels. We will never be sending another pet to them for care. We boarded our dog over the Fourth of July long weekend (7/2 - 7/6). Apparently he got sick somtime Friday or Saturday (we still don't have the straight story from the kennel) - lethargic, not eating or taking water - and was moved into their hospital unit. On Sunday morning (7AM) he was transferred to the Essex Emergency Vet in North Andover. We were contacted by Essex and started to manage his care. Here's the real problem with Muddy Creek: they never called us to notify us our dog was sick, they never called us to notify us he had been transferred to Essex. They never tried contacting any of the three alternate / emergency phone numbers we left with them. As a matter of fact, when my husband called on Monday at 2PM and spoke with the facility manager, she had no idea they had tranferred a dog over the weekend to Essex. If they can't be bothered to make a phone call, and the facility manager has no idea of weekend events regarding care of the animals, can you really trust them to take care of your pet? Read Less
moejoelola
4 Jul 2006
REPORT
I have been to several vets over the years and have to tell everyone that this was the best place I have ever taken my dogs to. If you want the best care from expert staff then go here.. If needed th... Read More
I have been to several vets over the years and have to tell everyone that this was the best place I have ever taken my dogs to. If you want the best care from expert staff then go here.. If needed they will refer you to the Massachusetts Veterinary Referral Hospital in Woburn. I finally found THE PLACE. Maureen Bianco Georgetown, Ma. Read Less
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(978) 948-2345
993 Haverhill Street
Rowley Massachusetts 01969
Business Hours
Monday
Mon
07:00AM-20:00PM
Tuesday
Tue
07:00AM-20:00PM
Wednesday
Wed
07:00AM-20:00PM
Thursday
Thu
07:00AM-20:00PM
Friday
Fri
07:00AM-20:00PM
Saturday
Sat
08:00AM-15:00PM
Sunday
Sun
08:00AM-15:00PM
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Muddy Creek Animal Care Center

Rowley, Massachusetts
(49)
993 Haverhill Street
Rowley Massachusetts 01969
Full service veterinary hospital and boarding facility for dogs and cats, doggie daycare, grooming for dogs & cats by appointment, and dog training programs.
Monday
07:00AM-20:00PM
Tuesday
07:00AM-20:00PM
Wednesday
07:00AM-20:00PM
Thursday
07:00AM-20:00PM
Friday
07:00AM-20:00PM
Saturday
08:00AM-15:00PM
Sunday
08:00AM-15:00PM
Billie
15 Apr 2022
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REPORT
I never write bad reviews, but I feel this is necessary because it is a family member / pet you are depending on to get good care and I rely a lot on reviews when choosing, part of why I chose this pl... Read More
I never write bad reviews, but I feel this is necessary because it is a family member / pet you are depending on to get good care and I rely a lot on reviews when choosing, part of why I chose this place to begin with. We had an emergency, we needed to get an appointment that day, but they said they were all booked up, and then we wanted to just talk to somebody for their advice but could not get anybody on the phone and nobody called us back that day or next day, they called us AFTER we had already made a decision in which was very risky / pricey. Our primary vet there (who I liked) just recently left out of nowhere (without a word or email). Also, Sherry the vet technician, clearly hates her job and shows how miserable she is when things don't go her way or if a dog has a hard time at the vet. She rushes through the tests on your dog. This place should hire a more caring, friendly, and compassionate staff and handle situations in a more timely matter. Read Less
Liz O.
2 Jan 2019
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We absolutely love Muddy Creek! I have taken my dogs there since I was 12 years old with my first Labrador Cody. They were so amazing and Dr Leibert was his vet from the time he was 8 weeks old until ... Read More
We absolutely love Muddy Creek! I have taken my dogs there since I was 12 years old with my first Labrador Cody. They were so amazing and Dr Leibert was his vet from the time he was 8 weeks old until he passed suddenly from cancer at the age of 11. When we weren't sure what was going on with him, Muddy Creeks staff told us to bring him in anyway at the end of the day and when we got there 10 minutes before they closed (after working hard all day) they gave us the care and compassion we needed when we decided the best thing would be to bring him to the emergency vet (he ended up being put to sleep due to that being the truly most humane thing for him). I have also brought three service dogs in training for two different organizations I raised throughout high school and college there, and now bring my sport dog there. They are honest, fair, absolutely adore the animals and their jobs and their passion for what they do is amazing. Elaine was Cody's favorite vet tech his entire life and Zharia (my dog now) adores her and the entire staff. She actually pulls to go into the vet and loves all of the attention she gets. I tell everybody to go to muddy creek and can't say enough good things about them Read Less
Christy M.
7 Aug 2018
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Beyond frustrated with Muddy Creek and their lack of communication. I called three times to see if my handicapped dog could be accommodated in camp and each time the woman said "I don't see why not" w... Read More
Beyond frustrated with Muddy Creek and their lack of communication. I called three times to see if my handicapped dog could be accommodated in camp and each time the woman said "I don't see why not" with an excited voice followed by "I will have my manager call you." Well she never called. Finally called and got her on the phone over a week later only to hear they could not accommodate my dog. Terrible customer service. I would have appreciated them meeting my dog first before rejecting him or perhaps offering another solution rather than just turning us away. I'm not looking for daycare because I'm not home. I'm looking for some playtime for him. I guess this isn't the place. Read Less
Rachel Fondell
13 Jun 2018
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Good, competitively priced dental cleaning for the pup. Only good experiences here so far.
tomer shoham
27 May 2018
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Great care by Dr Blake Liebert. Will definitely trust him with my pet.
Glenn Blakney
24 May 2018
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I trust this place with my beloved pet. They are knowledgeable and competent animal care givers. There is a veterinary on site.
Sieglinde Aigner-Crooks
11 May 2018
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The care our busy outdoor cat Stritzi received after a mysterious injury leaving her limping and in great pain was great. Thank you ALL! Thank you Dr. Fields! Stritzi is dying to go outside again rea... Read More
The care our busy outdoor cat Stritzi received after a mysterious injury leaving her limping and in great pain was great. Thank you ALL! Thank you Dr. Fields! Stritzi is dying to go outside again ready for the next adventure and claiming all nine lives:) Read Less
Janice Davidson
27 Apr 2018
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Great folks who truly care for animals
Rita Gau
18 Apr 2018
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Very excellent vet and kennel and grooming and training
Dee K
6 Apr 2018
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We;ve been going to Muddy Creek for over 14 years and have always been very happy with the care our animals received. Dr Liebert is awesome---the BEST vet ever. :)
Nicole Langlais
14 Mar 2018
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Always wonderful and loving to my pets. πŸ’™
Shayna J.
6 Feb 2018
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First experience with Muddy Creek was a good one. It also does'nt hurt that they are less than half a mile from where I live! I did not have to wait long, I was in and out in about half an hour. A lot... Read More
First experience with Muddy Creek was a good one. It also does'nt hurt that they are less than half a mile from where I live! I did not have to wait long, I was in and out in about half an hour. A lot less pricey than I had anticipated. Staff was very nice. Read Less
Linda C.
25 Jan 2018
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I cannot say enough about the great staff at Muddy Creek. I have had several dogs but had never used day care or boarding until I rescued a very fearful dog. The trainer Katelyn is impressive in her h... Read More
I cannot say enough about the great staff at Muddy Creek. I have had several dogs but had never used day care or boarding until I rescued a very fearful dog. The trainer Katelyn is impressive in her help with both owner and dog. We were able to socialize her and now goes to day care. The day care staff are so professional. Grouped in three different yards outside in great play areas. Indoors they have their own space to rest between play sessions. Boarding was a great experience as well. They are very clean, professional. I highly recommend the group training classes as well. Read Less
Heidi Turtle
1 Nov 2017
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The best staff ever! Thank you for all that you do to help out the rescue felines at FURRR 😺😺
Caroline Minneci
28 Jul 2017
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Muddy Creek is hands-down the best Veterinary Services, daycare and boarding facility in the area. If you want a great vet that is down to earth and cares about your pet almost and in some cases mor... Read More
Muddy Creek is hands-down the best Veterinary Services, daycare and boarding facility in the area. If you want a great vet that is down to earth and cares about your pet almost and in some cases more than you do...this is your Vet. From the front office staff, to the Veterinarians, the techs, to the onsite trainer and daycare ... this practice is the real deal! Read Less
Marcus Soule
23 Jul 2017
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Amazing vets who care about animals. They are professional, knowledgeable, and they board too.
Melissa Witt
21 Mar 2017
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Very friendly made adjustments to the schedule to see my sick dog very accommodating
Nico Lang
22 Feb 2017
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Great first visit, exceeded my expectations! Wonderful staff, techs, and super sweet Vet!
Kirsten L.
21 Feb 2017
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Muddy Creek takes outstanding care of my pets. Β I have been going here since I moved to the Newburyport area over 2 years ago. Β Dr. Field and Dr. Liebert are very reassuring and give top notch care to... Read More
Muddy Creek takes outstanding care of my pets. Β I have been going here since I moved to the Newburyport area over 2 years ago. Β Dr. Field and Dr. Liebert are very reassuring and give top notch care to both my dogs. Elaine and the other receptionists at the front desk are fantastic and always greet you with a smile. Β They are currently doing some renovations and improvements on site that will be completed this Spring. Β They also have grooming, boarding and day care to cover all your pet's needs. Β I give my highest recommendation to Muddy Creek! Read Less
Teri Arsenault
28 Jan 2017
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Everyone at Muddy Creek is amazing. We have never had a bad experience with our dogs here! Staff always goes above and beyond to accommodate our needs! Our Bruin loves daycare here! We (I) had a traum... Read More
Everyone at Muddy Creek is amazing. We have never had a bad experience with our dogs here! Staff always goes above and beyond to accommodate our needs! Our Bruin loves daycare here! We (I) had a traumatizing experience where our puppy nipped my older dog's ear on a Saturday afternoon and everyone stayed late to fix Carlos up! Thank you to allRead Less
Dan Sweeney
19 Dec 2016
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They are always friendly, caring and provide exceptional vetenary and boarding care for all my dogs.
D. F.
22 Nov 2016
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I had selected this vet for our new family pet based on excellent word of mouth reviews. Unfortunately the vet was so rude to us, I won't be coming back. Upon entering the room and began berating me f... Read More
I had selected this vet for our new family pet based on excellent word of mouth reviews. Unfortunately the vet was so rude to us, I won't be coming back. Upon entering the room and began berating me for being in the wrong room. First, I'm a new client...try to make a good impression, second she was 20 minutes late...if you can't be on work on time for scheduled first day appt, don't book them so early, and third it's your staff's issue, yell at your staff not me. (Actually if that's how you talk to customers, how do you talk to your staff) I didn't select the room. After the tongue lashing and not even a hello good morning nice to meet you, she got in/out of there as quick as possible. I'll find another vet that is actually on time for 1st appt is the day and has good manners. Glad i didn't bring my kids. Everyone else was super nice. Read Less
Christoph Griesshammer
4 Sep 2016
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We have had wonderful experiences here. All the staff are incredible and happy to work there. We are also able to make both yearly appointments and emergency appointments easily. When we found this pl... Read More
We have had wonderful experiences here. All the staff are incredible and happy to work there. We are also able to make both yearly appointments and emergency appointments easily. When we found this place, we called in the evening and were seen that night.Read Less
Tara Kay
15 Jul 2016
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All the dr's here are amazing! Such a caring place to bring your loved family pet too. I would reccomend anyone to check them out;) i bring my personal pets here as well as the cats from my rescue. Dr... Read More
All the dr's here are amazing! Such a caring place to bring your loved family pet too. I would reccomend anyone to check them out;) i bring my personal pets here as well as the cats from my rescue. Dr Leibert, dr Reiser, Dr field & Dr Sepianza are wonderful! Read Less
Milo Chloe
9 Jul 2016
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Had a situation where I needed to board one of my cats on short notice. The whole staff is absolutely amazing, in particular Elaine who went out of her way to make sure I didn't have to worry about my... Read More
Had a situation where I needed to board one of my cats on short notice. The whole staff is absolutely amazing, in particular Elaine who went out of her way to make sure I didn't have to worry about my baby and that he was safe. Thank you! Read Less
Mary M.
7 Jul 2016
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Our family loves Muddy Creek! Not only does Stanley go for medical care, but he has stayed at Little Paws boarding and has been groomed by the Muddy Creek staff as well. Every single member of the sta... Read More
Our family loves Muddy Creek! Not only does Stanley go for medical care, but he has stayed at Little Paws boarding and has been groomed by the Muddy Creek staff as well. Every single member of the staff is exceptional. I can't imagine ever going anywhere else. Read Less
Hope Ouellette
17 May 2016
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Very nice staff. A bit pricey. But knowledgeable, kind, and understanding that we were on a budget. Our pup is a healthy boy thanks to them.
Monica LaChance
1 Apr 2016
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We have been taking our puppy, Tessie, and our cat, Jax, to Muddy Creek for the short amount of time we have lived in the area. The other day we ran into a bit of an emergency with Tessie and I cannot... Read More
We have been taking our puppy, Tessie, and our cat, Jax, to Muddy Creek for the short amount of time we have lived in the area. The other day we ran into a bit of an emergency with Tessie and I cannot RAVE enough about the amazing service we were provided. Our situation was interesting and Dr. Liebert and Dr. Fields jumped right in to help us in the best ways that they could while Elaine was right on top of everything they needed from her (while keeping me and my husband calm). Thank you everyone there, I cannot imagine going anywhere else now! Read Less
Ann McCann
12 Jan 2016
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We've been coming here for several years, initially on the recommendation of one of our animal rescue friends. We've used pretty much all the services, for both cats and dogs: neutering, euthanasia,... Read More
We've been coming here for several years, initially on the recommendation of one of our animal rescue friends. We've used pretty much all the services, for both cats and dogs: neutering, euthanasia, boarding, grooming, daycare, obedience classes and been very happy and impressed with all of them! The office staff is warm and wonderful, we can get a prompt caring appointment within a week. We've said goodbye to three dogs here, and can say that Muddy Creek was the most sensitive to our needs in very sad times - we're fans! One other thing I appreciate is the technology: over the web, I can ask questions, do refills, make an appt, then get reminders of the appt. I truly wish our family doctors functioned that well! Read Less
Kaye Cousens
11 Jan 2016
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Last summer I left my cat with my son while I went away. Well, the cat got sick and my son had to find a vet. He found Muddy Creek. They were wonderful to both my son and the cat. Many more visits... Read More
Last summer I left my cat with my son while I went away. Well, the cat got sick and my son had to find a vet. He found Muddy Creek. They were wonderful to both my son and the cat. Many more visits they managed to get my cat producing red blood cells again meaning they saved his life! Every person I have encountered has been outstanding! I will travel the 1 1/2 hrs to go back there when I need to. It is always a pleasant encounter. Can't thank my son enough for finding them. You will never be disappointed with this facility and staff. Read Less
Rick Stackhouse
11 Jan 2016
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I have been entrusting my pets to Muddy Creek for over 20 years. Not once in all that time have they disapointed me. They have been there for me in good and bad times. I was always given a number of o... Read More
I have been entrusting my pets to Muddy Creek for over 20 years. Not once in all that time have they disapointed me. They have been there for me in good and bad times. I was always given a number of options when my pets needed to be treated for any number of issues. I've always felt that I could trust the judgement and advice I recieved. The staff is great and the support you get no matter what the issue is outstanding. I am extremly happy that I have been associated with this organization all these years and I would highly recomend them to anybody who loves their pets. Read Less
Victoria Kalitz
11 Jan 2016
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I love Muddy Creek, my in-laws have been taking their dog there for years and originally referred me for my two pups. When we moved to Bradford I tried another vet who was right down the street and co... Read More
I love Muddy Creek, my in-laws have been taking their dog there for years and originally referred me for my two pups. When we moved to Bradford I tried another vet who was right down the street and couldn't get back to Muddy Creek fast enough! The vets and the service is unmatched. I even tried to refer my groomers (Scruffy to Fluffy) to Muddy Creek but they already go!Read Less
Donna Corey
30 Dec 2015
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I just wanted to thank everybody at Muddy Creek for taking such good care of my cat Milo he really enjoyed himself there the week that we were going on vacation he got the greatest kid he's happy and ... Read More
I just wanted to thank everybody at Muddy Creek for taking such good care of my cat Milo he really enjoyed himself there the week that we were going on vacation he got the greatest kid he's happy and I am so happy with muddy creek that will definitely be back thanks again family of Milo Corey Read Less
Debbie Torchetti
12 Dec 2015
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I have been going to Muddy Creek for years. Sadly, one of our beautiful sweet little kitties left us this week. There are no words I could write that would truly express my gratitude to Dr. Blake Li... Read More
I have been going to Muddy Creek for years. Sadly, one of our beautiful sweet little kitties left us this week. There are no words I could write that would truly express my gratitude to Dr. Blake Liebert and the staff at Muddy Creek. Over the last few months Dr. Liebert has been there when we needed him and went above and beyond in his efforts to help. Both he and his staff are so kind and compassionate. I thank you all from the bottom of my heart. I don't know what we would have done without you. Read Less
Tammy Coulter
9 Dec 2015
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I just want to thank doctor Blake lebert for being the most out standing compatonate person I know.. I highly recommend him as a vet. He's caring kind and compatonate, we luv him. He's so good too ... Read More
I just want to thank doctor Blake lebert for being the most out standing compatonate person I know.. I highly recommend him as a vet. He's caring kind and compatonate, we luv him. He's so good too our rosie and sinatra. We luv you Blake ! And let's not forget the wonderful girls in the office ty from the bottom of our hearts xo Read Less
Delaine Nicotra
7 Oct 2015
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My cats have recently been seen and treated at Muddy Creek. From standard check ups, to sick calls, the grooming salon, the Cat Tail Inn, a neuter and a cystotomy. The staff is always friendly and hel... Read More
My cats have recently been seen and treated at Muddy Creek. From standard check ups, to sick calls, the grooming salon, the Cat Tail Inn, a neuter and a cystotomy. The staff is always friendly and helpful and the doctors are knowledgable, take the time to answer all my questions (I usually have a lot) and most of all you can tell everyone there has an incredible love for animals. I'm very happy with this clinic and couldn't imagine going anywhere else! Read Less
Bill McDonald
22 Jul 2015
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Me and my wife bring our cat here for boarding from time to time when we're on vacation. Our cat is over 13 years old, plays like he's 2, is very vocal and affectionate but also has a sensitive stomac... Read More
Me and my wife bring our cat here for boarding from time to time when we're on vacation. Our cat is over 13 years old, plays like he's 2, is very vocal and affectionate but also has a sensitive stomach. The amount of care and attention he receives at Muddy Creek is always first-rate and he leaves there happy and genuinely stress free. I recommend this facility to any cat or dog owner who needs to board their animals or get routine veterinary or emergency work done. Read Less
Denise N.
24 Jun 2015
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I found that the staff at this place is really great. Β They take the time to answer any questions you have. Β They work late hours to accommodate the schedules of their clients. Β They are always willin... Read More
I found that the staff at this place is really great. Β They take the time to answer any questions you have. Β They work late hours to accommodate the schedules of their clients. Β They are always willing to discuss what is needed and what is not if you are on a budget. Β They can get busy but I've never had trouble being fit in for an appointment. Β They also offer training, day care, grooming, kenneling, and a store for some supplies. Β I have always been happy here and have recommended this place to several friends. Read Less
Amanda C.
29 Apr 2015
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I recently switched to Muddy Creek because of their later hours. I have to say I was pleasantly surprised. My dog was recently diagnosed with Congestive Heart failure, as you can imagine this has been... Read More
I recently switched to Muddy Creek because of their later hours. I have to say I was pleasantly surprised. My dog was recently diagnosed with Congestive Heart failure, as you can imagine this has been hard for me and the little guy. Once meeting Dr. Sapienza I was immediately impressed. I explained to her my wishes are to keep my dog comfortable for the rest of his time with me. Dr. Sapienza immediately agreed and started my dog on a treatment that I can say I am 100 percent comfortable with. I was asking her about limiting going for walks and her response was, "let him do what ever makes him happy, if he gets tired turn around and head back". I really liked that making him happy was a priority.Having someone that can make me feel comfortable in such a stressful time means the world to me. Read Less
S T.
28 Feb 2015
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This practice has really declined over the years. The front office has become rude and judgemental, and the vets are more interested in profit than the well being of your pet. We have taken our dogs h... Read More
This practice has really declined over the years. The front office has become rude and judgemental, and the vets are more interested in profit than the well being of your pet. We have taken our dogs here for years, and at one time the care was excellent and the staff friendly and knowledgable, I do not know what could have caused such dramatic decline in care and customer service, but I do know we will not be returning. Read Less
Salty S.
10 Feb 2015
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We have used Muddy Creek for vet services and for puppy training. Katelyn is a fantastic dog trainer that works to train you to train your pup. She was always very patient, with several solutions to a... Read More
We have used Muddy Creek for vet services and for puppy training. Katelyn is a fantastic dog trainer that works to train you to train your pup. She was always very patient, with several solutions to a problem. I would highly recommend her training classes. Vet services are great, and they have strived to make visits affordable. Have seen both Drs. Reiser (split dewclaw) and Sapienza (routine vaccs and idiopathic eye discharge incident). Both took time to get down on the floor and interact with my dogs and thoroughly look them over. Both Drs. were very willing to explain options and solutions to me in a friendly and non-condescending manner. Building is very accessible with adequate parking. Open 7 days a week. Read Less
Ashley W.
22 Feb 2013
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Bring my dog for his check ups and grooming. My little schnauzer can be a handful but Louise in grooming always makes him look great and always puts up with him :) love muddy creek!!
Lianna D.
4 Jan 2012
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I have been going to Muddy Creek for 4 years. I love everything about this facility. First off, it's one stop shopping. They offer daycare, grooming, boarding, obedience classes, abd of course, veteri... Read More
I have been going to Muddy Creek for 4 years. I love everything about this facility. First off, it's one stop shopping. They offer daycare, grooming, boarding, obedience classes, abd of course, veterinary services. All of the staff members are very welcoming and knowledgable. Β They know the names of all the animals that come in the door. All 3 vets are awesome. Very knowledgeable and nice. We had to put down my Australian Shepherd, Turbo, down in March and I was very impressed at how sympathetic and accommodating Muddy Creek was when we brought Turbo in. They respected us and gave us as much time we wanted to spend with Turbo before we put him down. I now bring my new 1 yr old Boxer, Lazarus, there for veterinary care as well as daycare. He LOVES going to daycare and is thoroughly exhausted when I pick him up at the end of the day. The daycare staff are vert knowledgable about dog behavior and stay with the pack constantly. I never have to worry for Lazarus; I know he is in safe hands! Muddy Creek is a great facility, for any pet owner. I highly recommend it! Read Less
mydogsam
16 Dec 2011
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I have found Muddy Creek to be an outstanding animal hospital. Every time I have taken in my Wheaten, Sam, for care they have been accurate in the diagnosis and terrific in finding the right path for... Read More
I have found Muddy Creek to be an outstanding animal hospital. Every time I have taken in my Wheaten, Sam, for care they have been accurate in the diagnosis and terrific in finding the right path for the dog's recovery. Recently, my dog broke her toe. What seems like a small injury is actually very difficult to heal because a toe won't heal when a dog is running on it. The veterinarians at Muddy Creek thought long and hard about the best treatment and even called an animal orthopedic specialist for his advice. The plan Muddy Creek decided on was to put my dog's leg a splinter cast up to her ""elbow."" The cast had to be replace ever 5 days to be sure that there was no problem going on under it that would go undetected otherwise. The treatment lasted 12 weeks and now Sam is perfect. To me one of the greatest parts about working with MC is how much the doctors helped me cope with such a long recovery for Sam. I was just so sad about the whole thing; the doctors encouraged me and empathized with me. The staff at MC is one of the finest. Terrific people at the front desk, great assistant staff. These people all LOVE animals. Read Less
MaryAnn R.
30 Sep 2011
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I am a new client of Muddy Creek's grooming salon. I have a 5 y/o Bullmastiff and a 4 y/o English Bulldog. I can't say enough about Louise, the groomer who services my dogs when I come on Saturdays. M... Read More
I am a new client of Muddy Creek's grooming salon. I have a 5 y/o Bullmastiff and a 4 y/o English Bulldog. I can't say enough about Louise, the groomer who services my dogs when I come on Saturdays. My dogs come out looking and smelling great! I have a busy schedule and Louise always goes above and beyond to meet my scheduling needs. My Bullmastiff is 125lbs and doesn't take kindly to being wet. Louise has gotten him to really enjoy his baths. Great job Louise and you have lifelong clients!! Read Less
leah r.
16 Mar 2011
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This is a really good kennel. Β They keep the dog areas very clean.The linen is constantly being washed. Β If you have to pick up your dog late in the day, get him/her groomed. Β They you don't have to p... Read More
This is a really good kennel. Β They keep the dog areas very clean.The linen is constantly being washed. Β If you have to pick up your dog late in the day, get him/her groomed. Β They you don't have to pay for the last day, just the grooming. Read Less
Stephanie B.
26 Aug 2008
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Top notch vets, convenient location, big parking lot, and a great boarding facility. Love this place. Every time my dog stays there, he comes home happy and well-rested, with a note that tells me how ... Read More
Top notch vets, convenient location, big parking lot, and a great boarding facility. Love this place. Every time my dog stays there, he comes home happy and well-rested, with a note that tells me how he did. These guys are fab. Read Less
IndigosMom
20 Jul 2008
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We have just had a very disappointing experience at Muddy Creek, all the more surprising since we have used the kennel services for over a dozen years. It is obvious to me that their previsouly high ... Read More
We have just had a very disappointing experience at Muddy Creek, all the more surprising since we have used the kennel services for over a dozen years. It is obvious to me that their previsouly high standards have suffered, maybe from sitting on their laurels. We will never be sending another pet to them for care. We boarded our dog over the Fourth of July long weekend (7/2 - 7/6). Apparently he got sick somtime Friday or Saturday (we still don't have the straight story from the kennel) - lethargic, not eating or taking water - and was moved into their hospital unit. On Sunday morning (7AM) he was transferred to the Essex Emergency Vet in North Andover. We were contacted by Essex and started to manage his care. Here's the real problem with Muddy Creek: they never called us to notify us our dog was sick, they never called us to notify us he had been transferred to Essex. They never tried contacting any of the three alternate / emergency phone numbers we left with them. As a matter of fact, when my husband called on Monday at 2PM and spoke with the facility manager, she had no idea they had tranferred a dog over the weekend to Essex. If they can't be bothered to make a phone call, and the facility manager has no idea of weekend events regarding care of the animals, can you really trust them to take care of your pet? Read Less
moejoelola
4 Jul 2006
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REPORT
I have been to several vets over the years and have to tell everyone that this was the best place I have ever taken my dogs to. If you want the best care from expert staff then go here.. If needed th... Read More
I have been to several vets over the years and have to tell everyone that this was the best place I have ever taken my dogs to. If you want the best care from expert staff then go here.. If needed they will refer you to the Massachusetts Veterinary Referral Hospital in Woburn. I finally found THE PLACE. Maureen Bianco Georgetown, Ma. Read Less
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