All Creatures Veterinary Hospital

I was super relieved to find an exotic vet here in Salem! I brought my bearded dragon in after he stopped eating. The staff was super friendly, knowledgeable, sympathetic and attentive. The vet tech who took all our info was great, and the vet Dr. Dixon was great. Everyone was very thorough, understanding and willing to go above and beyond. We are hoping our bearded dragon is on the road to recovery and will continue to pursue care for him and any future pets we may have at All Creatures! Read Less

I have been going to All Creatures with various pets for years. We now have 3 cats and a dog. The staff and techs are all professional and friendly, all of the doctors are awesome but I tell everyone that for a regularly scheduled visit, I won't see anyone but Dr. H. My dog was seen at the emergency clinic in Woburn and I received a call from Dr. H a few days later to see how she was doing. It's that kind of service that makes a difference. Highly recommended :-) Read Less

I have always been torn regarding All Creatures. When I first moved to Salem we needed a vet for our adult aged healthy dog and this was close by to our home. We have been going ever since mostly because of convenience and changing vets is like changing doctors (a hassle). Pros - People are very nice that work there. The receptionists are very nice, the vets are all nice as well. No one has ever been rude or short or anything. - Very clean. The waiting room, the offices, everything is always clean. - I assume knowledgeable. My dog has always been relatively healthy (we have been lucky) so there hasn't been much to test their knowledge on with a diagnosis. Cons - VERY expensive. I moved from NYC and it was cheaper in Manhattan for a checkup than in Salem. First time New York is cheaper than Salem for ANYTHING. - Seem to be pushy when it comes to tests. I would like to think that they are dong so to ensure the health of the dog, but it comes off as very sales-y and not appreciated when the price of a checkup is a car payment. - I ordered medication (either heartworm or flea/tick stuff) in the past form an online pet med service (it was far less expensive than through them.) When I ordered it the vet office called me and kind of scolded me for doing so because of some reason or another. Basically, pushing me to buy the stuff from them. - Just had a checkup for my dog and paid the expensive bill. They called and said "hey wait, you owe more money!" So, I'm kinda annoyed by that (and this is the motivating factor of this review.) In the end I'll continue to go to this vet because of convenience, the people are nice, and my now old dog probably (and sadly) only has a couple of years left. The three star review is in NO WAY a reflection of the service or staff, just price and somewhat of a sales-like attitude at times. If you are looking for a new vet, I recommend everyone there but not the price. Maybe the other vets in the area stink so they can command a higher price tag? Who knows? Read Less

I just called to see if they could board my dogs in a jam. They only board dogs that are also patients, but the person of the phone gave me the name and number of other nearby services. Thank you sooo much for being so nice and so helpful!! Read Less

We have been coming here for about 3 years. They are extremely thorough and are so friendly, even to humans. My dog isn't always glad to be there but the vets make sure she comfortable and safe. They give lots of hugs and some treats for the exams and shots which make them go so much easier. Lab results come back so quickly, not sure if they do it on site but definitely the fastest I've ever experienced. The front desk is super helpful and will take the time to work with you. They have a designated area for just cats, have coffee in the lobby and toys for the little humans. The facilities are so clean and bright. Theres also a rewards program and you can access your pets info through their portal. They are a little pricey but you get what you pay for! Read Less

All Creatures is a wonderful place to take your pets. We discovered them when we were looking for a place that saw rats, and we haven't been disappointed. Not only do they have doctors who treat exotics, but the other staff members are always genuinely excited to see unique pets come in. Everyone who works there is extremely friendly and helpful. Any time we have an issue, we can get in quickly and we always get a follow up call after the visit to check in. They also have an app that acts as a rewards program, which is amazing. There have been several occasions when we've been through tough times with pets, and the staff has been amazing. When one of our rats got very sick, Dr. Dixon seemed genuinely upset for us and was very comforting. The staff is also extremely understanding and supportive about the decisions that you make for your pets. (When we opted not to have a surgery for one of our rats, we never felt like the staff was judging us.) We also recently found out that some of the staff members may do "house calls" to look in on pets when you're away; great to know now that we have a diabetic cat! I highly recommend All Creatures! Read Less

This was my first experience at a vet and I couldn't have been more impressed. I have a guinea pig who's foot was swollen with Bumblefoot and the All Creatures Staff too great care of him. Chris the vet tech was incredibly friendly while taking all of my guinea pig's information. Dr. Dixon was great as well. She gave me a ton of information about what to feed him and gave me some creative ways to get the vitamins he needs into him since he's such a picky eater. She prescribed him with some pain medication as well as some antibiotics and showed me how to administer them to my guinea pig. Before she left she told me that she wanted to see Kristoff back for a follow up visit even if his foot returned to normal and that she would call to check up on him in 3 days which she did. I was very impressed with this vet and will continue to take Kristoff here as long as I have him. Read Less

I recently got a green cheek conure and I needed to find an affordable avian vet, close to home. Well I did some calling around and I found All Creatures. My bird got a nice little exam, the band on its leg was removed and a blood test was done to determine the sex of the bird. I was sent home with a lot of great information to keep my bird healthy. Also when I went to their website to schedule an appointment, I received an email giving me an estimate of how much I would be spending. I'm glad I was able to bring my bird Strawberry to this vet, everyone was extremely friendly as well, I highly recommend this place to everyone. Read Less

The staff at All Creatures were extremely compassionate when I came to them with my dog in crisis. Our normal vet is in RI, where the pup grew up. Unfortunately, in an emergency that doesn't help. We were seen immediately, and given the space to make the right decision for my dog and our family. Although that decision was painful, I appreciate their kindness and support through that difficult time. I would highly recommend this office, would use them if I ever had another dog. Thank you for your kindness through a difficult time. Read Less

This place is great the front desk was awesome when I walked in I saw sign that said welcome new patience with my dogs name on it The doctor was friendly and very interested not only in my dog but me to the staff was amazing I would not go anywhere else for the rest of my pets life span and I will continue taking my pets here after he goes to the next level I recommend this place to everyone please come visit this place it's fantastic Read Less

I had brought both my cats in to see Dr. Hezekiah over the holiday season as both of them had fallen ill. My oldest cat being 15 years old was taken care of so well she now acts like shes a kitten! My youngest cat had never seen a vet before and was a little nervous. The amazing hospital staff made sure she was comfortable and had a special towel sprayed with Feliway placed in her carrier to keep her relaxed and calm. The staff and doctors were very friendly, caring and informative. You can really tell they are all passionate about pets!! Both my kitties are now in excellent condition and I am so happy! Read Less

I had brought both my cats in to see Dr. Hezekiah over the holiday season as both of them had fallen ill. My oldest cat being 15 years old was taken care of so well she now acts like shes a kitten! My youngest cat had never seen a vet before and was a little nervous. The amazing hospital staff made sure she was comfortable and had a special towel sprayed with Feliway placed in her carrier to keep her relaxed and calm. The staff and doctors were very friendly, caring and informative. You can really tell they are all passionate about pets!! Both my kitties are now in excellent condition and I am so happy! Read Less

I have gone for a single visit and at first I was admittedly concerned bringing my snake because the veterinarian I saw didn’t know much about my species of snake in particular. But they have been wonderful. They helped me to the best of their ability contacted a breeder to get more information on my snake, called often to check how treatments are going and if any solutions have worked. And Ive never felt like the calls are trying to get me to come back in to get charged again it has always been in the interest of the animal itself. This has been my best experience with any veterinary clinic and I will absolutely be going back to them for all of my pets in the future I recommend it to everyone Read Less

I called All Creatures today around 11:30 AM. My dog had a seizure, was actively seizing and needed to see a veterinarian immediately. My primary care veterinarian does not have open hours on Saturday. All Creatures is open from 9 am until 1 pm on Saturday, on their 'directions and hours' tab on their website it states: "We provide emergency care for patients during our regular office hours." When I called to let them know I would be coming in my with my dog on an emergency basis, well within their open hours, I was asked if my dog was a patient at their hospital. I let them know that, no he was not an existing patient but needed treatment immediately. I was told to take him to Angell in Waltham. I informed the receptionist a second time that my dog was ACTIVELY seizing and that I was located in Beverly (one town over) and could I please bring him in for an emergency appointment. I was told again that I should bring him to Angell. I am aware that Angell is specifically an emergency hospital, and that All Creatures is more geared toward primary care. However, they specifically state that they see patients on an emergency basis on their website. The receptionist did not ask any questions about what my dog looked like, how he was doing, how the seizure presented... literally NO further questioning.  Instead she recommended I drive my dog 45 minutes away rather than 10 minutes to the closest veterinarian.  I think it is immoral to turn away emergent patients in any situation, but to actually advertise a service and then deny it to someone because they haven't brought their dog to you before is insane. I am so angry and disappointed, under no circumstance will I bring my dogs here ever. Read Less

I've brought my dogs over the years to vets in multiple cities and states. ACVH is simply superior to them all. ACVH strives to do what is best for the patient and client, whether it be taking extra time and care to ensure my foster dog was calm and comfortable before beginning an exam or seeking specialist opinions or presenting every anticipated expense with its amount prior to treatment. They share options and understanding with the client for considerate decisions to be made, rather than merely telling the client what to do. I now live an hour from Salem but continue to utilize ACVH because I know they provide the best care. Read Less

On Wednesday night of this week I discovered that my cat had injured my pet dove. Being that it was a Wednesday night and my limited funds I did the best that I could at that time for my bird. I cleaned his wound as best I could, managed to stop the bleeding, and set him up in a "hospital" cage which is basically a smaller cage that restricts movement. I put a heat lamp on him, a sheet over the cage, and I stayed up until four in the morning giving him fluids via a dropper every half hour.The next day I made dozens of calls trying to find a vet on the North Shore that would see him. He was not bleeding and he was acting 100% normal. I had no reason to think there was any emergency anymore. I thought I was being a good and diligent owner by finding a doctor for him. In my mind this was just a sort of "follow up" appointment. He was eating and drinking normally, his feces were normal. He was active and alert and preening himself. That being said, I am aware that cat claws are very dirty. I wanted him to be seen in case he needed antibiotics.So I called and called and called and could not find anyone on the North Shore who could see him. So finally I called All Creatures. When I called I explained everything in detail that had happened, specifically expressing my concern about possible infection. I was told that Dr. Bradt was on vacation but that there was a Dr. Dixon who could see birds but that there was absolutely no way they could squeeze me in yesterday (despite me describing the injury). The receptionist cheerfully encouraged me to make an appointment for the next day. NOT ONCE did she ever say I should go to an emergency hospital. And again, I honestly thought everything was okay at this point and that we really were just going to maybe discuss precautionary antibiotics.I want to make it very clear that yesterday, if I had had any notion at all of how this appointment would go down or of the severity of the situation I ABSOLUTELY would have made other arrangements. But given the circumstances I think it's perfectly logical that I was trying to seek out assistance local to me.I went into today's appointment open minded. I went in happy and smiling and communicative. I left in tears and spent most of the afternoon crying. Why? Because over the course of the appointment Dr. Dixon went from being friendly and helpful to berating me and shaming me AND DID NOT STOP. She did not stop during the appointment and she did not stop after the appointment.It turns out that my bird's wound was worse than I had realized. Okay, fine. I get that. I am very upset that he is hurt and I will ABSOLUTELY be taking precautions to make sure this never happens again. But it is NOT okay for a doctor to spend 15 minutes shaming a client for what you think they should have done. She kept telling me that I should have taken him to the emergency hospital. I explained to her that I had no way to get there and did not get any money till yesterday. That should have been the end of the conversation. But instead of letting it drop she kept pushing me and interrogating me about my finances asking about credit cards and then trying to tell me how to save money and saying I should have taken a taxi (remember, no money). She would NOT let it drop. I left the room in tears.My bird ended up needing stitches so I had to leave him there which is fine. NOT ONCE did I complain about what he would need. I will always do anything and everything I can for my pets but I will always have certain limitations too. Later on she called me to update me and AGAIN began to berate me for not taking him to an emergency hospital. This time she shifted tactics and said I should have taken him to the emergency hospital yesterday. I tried to explain that yesterday he seemed fine and I pointed out that I had called the AC office yesterday and that the soonest I could be fit in was today. That was not good enough for her. She ended up spending another 15 minutes shaming me till I ended up crying. When I started crying again she threatened to stop treating my pets and said she would refuse to speak to me if I kept it up. So finally I stood up for myself and told her that her treatment of me was unacceptable. She said it was her job to inform me of all my options. I said that's fine but is it also your job to continue pushing something after a client has said they can't do something? That question was met with silence.Finally she said that I was not welcome back at the clinic (even though she said my bird needed a follow up appointment) and that when I came to pick him up she would not speak to me or see me. So if my bird takes a turn for the worse this weekend he's screwed because this vet isn't mature enough to put the animal first. Financially shaming clients for a thing in the past that can't be changed is more important to her.I have never had a problem like this at any other vet anywhere. I would really like an apology. Read Less

All Creatures Vet hospital is really wonderful and Dr. Bradt is an excellent veterinarian. Everyone with whom we have worked, are extremely caring, they take the time to answer your questions and are very thorough. Our dog was a rescue and Dr Bradt discovered that he had come with heartworm as well as a few other less than routine conditions. She carefully researched everything and provided us lots of information so that we could make informed decisions about his care. She provided a number of different options being sensitive to price tag and possible outcomes. She totally supported us and our decisions during what was a fairly stressful time as we were not sure the dog would make it. Ultimately, she successfully treated our dog and he is doing fabulous now. We appreciate all she and her staff continue to do for both our animals. We highly recommend Dr Bradt and her clinic. Read Less

I love Dr. Hezekiah so much. Not only was she super friendly but she was so good with my dog Stevie. Stevie's a rescue and terrified of most things in life. Dr. Hezekiah was great with her. The entire staff at All Creatures were amazing. I'm so glad I was referred to this place. Read Less

I am extremely happy with the care I receive from Dr Hezekiah. She is indeed all of the things people say about her in the other positive reviews. The office is also clean and good about scheduling. That being said, I think the price of services at this clinic is higher than others in the area that are also well-rated online, especially when it comes to dental services. Read Less

I started taking new dog here because of other great reviews I saw on Yelp.  Everything has been great.   They have give my dog so much care and I never feel rushed there.   I think my yearly appointment was almost an hour long.  By thorough.  Whenever I call with questions, everyone is so helpful. Read Less

We were on time if not early to our appointments and waited over and hour to be seen each time and then the doctor and staff weren't even completely sure what was up to date and it is a complete rip off. I'm not a negative nancy but what made me end up writing on here is that they are unprofessional almost creepy/bizarre in your records. They write down literally every word that you say. Read Less

All Creatures is the best vet hospital I have experienced. I feel lucky to have such a fantastic vet hospital right down the street. I've lived in MA, NY, CA (where I worked at a vet hospital), and VT. My pets have always come with me whenever I've moved. Now that my wife and I are settled in Salem and don't plan to move again I feel extra glad to have found the perfect "home base" vet for my pets. The practice is bright and clean and welcoming. Dr. Hezekiah is incredible! She's friendly, smart, knowledgable, and patient. My dog has some anxiety and fear issues and Dr. Hezekiah is perfect with her. She paid attention to my dog's body language and noticed that my dog is most comfortable when people in the room are sitting on the floor with her. Not only did Dr. Hezekiah sit on the floor with Callie to make her more comfortable, she even put a note in the chart for others to do the same. Dr. Hezekiah is always thorough and does a great job explaining what she is doing and why. She also takes the time to explain options for treatment. I never feel rushed through an appointment or that she is only half listening. I can't emphasize how much I appreciate this! The vet techs and receptionists are also fantastic here. They are all friendly and professional and always treat my dog with attention and care, as if she was their own. Someone follows up with us after every appointment to make sure things are going well. We have never had to wait long past the appointment time to be seen (although I would be fine if that happened because I so appreciate that I never feel rushed through my own dog's appointment). Pricing is reasonable. We love All Creatures so much that we recently had our cat's records sent over from another clinic so that she can be seen by Dr. Hezekiah, too. Read Less

All Creatures is the best vet hospital I have experienced. I feel lucky to have such a fantastic vet hospital right down the street. I've lived in MA, NY, CA (where I worked at a vet hospital), and VT. My pets have always come with me whenever I've moved. Now that my wife and I are settled in Salem and don't plan to move again I feel extra glad to have found the perfect "home base" vet for my pets. The practice is bright and clean and welcoming.Dr. Hezekiah is incredible! She's friendly, smart, knowledgable, and patient. My dog has some anxiety and fear issues and Dr. Hezekiah is perfect with her. She paid attention to my dog's body language and noticed that my dog is most comfortable when people in the room are sitting on the floor with her. Not only did Dr. Hezekiah sit on the floor with Callie to make her more comfortable, she even put a note in the chart for others to do the same. Dr. Hezekiah is always thorough and does a great job explaining what she is doing and why. She also takes the time to explain options for treatment. I never feel rushed through an appointment or that she is only half listening. I can't emphasize how much I appreciate this! The vet techs and receptionists are also fantastic here. They are all friendly and professional and always treat my dog with attention and care, as if she was their own. Someone follows up with us after every appointment to make sure things are going well. We have never had to wait long past the appointment time to be seen (although I would be fine if that happened because I so appreciate that I never feel rushed through my own dog's appointment). Pricing is reasonable. We love All Creatures so much that we recently had our cat's records sent over from another clinic so that she can be seen by Dr. Hezekiah, too. Read Less

I really like this place! Dr. Bradt takes good care of my bearded dragon Sunshine. She always calls to check in and see how Sunshine is doing. I also get a reminder call for my 6 month visit. This past week I went on vacation and the hospital took such good care of Sunshine. I got text updates and pictures. It was awesome!! Dr. Bradt is very knowledgable! I haven't met Dr. Warner in person but she was kind enough to send me a long email about Sunshines blood test. Some things were elevated but she explained it to me and what to do. So I really appreciated that too. The Receptionists have all been so wonderful and nice. Especially when I was getting ready to leave Sunshine with them. They were very helpful. The techs are also really helpful and nice.I can't say enough good things about All Creatures!! Really Great place!! Thank you. Read Less

Do not bring your animals there. I needed emergency care for my cat , they told me he had a heart murmur and needed to be put down Immediately for 485.00. I took my cat and left I then brought him to Atlantic Animal Hospital in Marblehead. My does have a heart murmur, but a infection. They are crooks do not trust them. Read Less

I took my rabbit to All Creatures because he was very sick and my other veterinary hospital's small animals vet was out on Saturday. I'm so happy Dr. Bradt works on Saturday! Although she was booked for the day, she squeezed my rabbit in last minute. Dr. Bradtand the wonderful technicianwere so compassionate and understanding of the stress my rabbit was under. They calmed him and me down and were able to get him on a treatment plan. Not only did Dr. Bradt calm us down and give us a treatment plan and medicine right on the spot, but she called me two times during the week to check in on my rabbit. I really couldn't be happier with my experience at All Creatures.Read Less

The entire staff is on point and the facility is very clean and those are things I appreciate greatly. My pet is feeling much better but I do too knowing all creatures was there for me from the start. My bearded dragon is harder to find care for because she is considered exotic but the vet not only helped my little beardy but she calls to make sure that she's still in good health. Thanks to the vets thorough examination my bearded dragons diagnosis was correct and treatment has been successful thus far. I was happy to receive some initial training as to how to administer my beardies medicine when the doctor did the first treatment on site. Not only was the vet nice to me but she was nice to my very fragile bearded dragon and that meant the world to Dova and I. Thank you, All Creatures Veterinary Hospital for being the best vets around these parts of town!Read Less

The entire staff is on point and that is something I appreciate greatly. My pet is feeling much better but I do too knowing that all creatures was there for me from the start.  my bearded dragon is harder to find care for because she is considered exotic... but the vet not only cared for my little one, she calls to make sure that she's still in good health. Thanks to Dr. Bradt's diagnosis, Dova's treatment is making her stronger day by day and I can rest assured that I made the right choice in whose hands I placed my little ones life in. I was happy to receive some initial training as to how to administer my beardies medicine when the doctor did the first treatment on site. Not only was the vet nice to me but she was nice to my very fragile bearded dragon and that meant the world to Dova and I. Thank you, All Creatures Veterinary Hospital for being the best vets around. Read Less

We have been seeing Dr. Bradt at All Creatures for 10 years as the primary veterinarian for our five ferrets. We have experienced both great preventive care and emergency care, pragmatic advice, and a welcoming, friendly staff. Dr. Bradt always tries to give us multiple care plan options when dealing with our ferrets' health, and to work within our budget, as many treatments for exotic animals can be expensive. All Creatures has helped us through end of life with three of our ferrets, and with the most recent passing, we received a beautiful, touching, and completely unexpected plaster casting of our ferret's paw print as a gift from them. I would recommend All Creatures to other local ferret owners.Read Less

My fuzzies means the world to me, I do not have a family so literally they are my family so when my 3 year old male ferret started peeing blood, I started freaking out, crying because I knew something was seriously wrong. I made an appointment here, brought him in to see the vet. I will give critical feedback with strengths and growth areas about the exam just so this post won't be so negative. My strength area for the vet is that she did a good job with checking him out, feeling his stomach and everything. My growth area is that the vet bedside manner could be worked on, the reason why I say this is because the first thing the vet said to me is "oh these animals are tumor factories, and are prone to cancer and adrenal disease." I understand where she was coming from because it's true and I was already aware of this hence why I was freaking out but it's just off putting to just start naming off illnesses like that without knowing the diagnosis. So anyways I paid 200 dollars for an exam, some anti-inflammatories and an urine sample. It was pretty much a waste of money because the exam didn't give me any new information besides what I already knew, the anti-inflammatories were for cats and I couldn't get him to take it due it being in pill form and the urine test told me that he had a bacteria infection which I assumed because I knew basic health knowledge for ferrets and peeing blood is a symptom for a bacteria infection/crystals. When I got home, Clyde started peeing dark brown and blood. I took the sample to the office. I wanted to get an xray done to see if he had crystal formations so I brought Clyde along hoping she could see him of course, she couldn't instead she just told me to buy their food, which he did not eat because it was cat food. So another 30 bucks on the food wasted. Afterwards getting the test results back, all the vet said was that it was a bacteria infection and that she would need another 167 dollars to find out what type of bacteria it is. At this point, I just didn't have the money so she said to put him on antibiotics, clavamox 15 ml drops for two weeks. So I went to the clinic bought it for 46 dollars, it helped a little bit however, I knew it wasn't going to fix the problem because I know male ferrets are prone to crystal formations, which you need a xray to see them. I still wanted to give the antibiotics a try though. I started reading the directions on the box, there was a warning on the med box that I must have missed the first time and it said "must disposal after 10 days." This was the final straw. Are you serious the vet prescribed it for 2 weeks (14 days) but the box said it is only good for 10 days. I really don't understand how a vet can mess up like that. Vets should know everything about the meds that they are prescribing. I am so furious by everything that had happened. I work a 9.00 hr job and all my savings was put into this clinic. And worst thing of all is my little boy is still sick. He still peeing blood more often and thats only if he actually goes. He stop going to the bathroom regularly. I have no more funds to take him to another vet. I was drained dry from this vet. I am just trying to sell anything that I can to get money so I can get help for my baby boy. I am in the process of selling my car hopefully I can sell it soon to come up with the funds. If I can't come up with the funds, I might have to stop going to school. This is just a terrible situation but he is my family and I have to get him help soon. Ferrets are the type of animals that you cannot leave infections or crystals. They are fragile creatures. I truly believe that clinic wanted me to pay for all those waste of time, urine tests and exams and then they would want me to get a xray done later down the road. Its all about money to them. So I hope after reading my review please do go to this clinic. They care more about filling their pockets then caring for their patients. This place will drain you dry and never help your fuzzy creature.Read Less

We are so thankful for your kindness and sympathy.  Dr. Bradt examined my six year olds' very sick guinea pig.  She was professional, empathetic and handled this situation with great care.  They also provided us with 2 keepsakes with Vanillas paw prints on them.  There were  2 keepsakes, one each for my 2 kids.  This kindness made this 1st pet loss easier.  Gratefully, Rebecca, Stephen, Hannah and Noah Read Less

i take all three of my pets here! never once have i been disappointed in the care they provide my animals. i would highly recommend taking any of your animals here.i have a bird, a ferret and a dog and the whole staff is good with all of my pets. we came here originally after a bad experience at our last vet, and all creatures are leaps and bounds better at handling our small farm. the staff genuinely care about your animals and i am so glad we switched here. my chubby chihuahua, sassy caique, and sweet deaf ferret are in amazing hands here.Read Less

We are visiting Salem and All Creatures squeezed us in when our precious dog was having a severe reaction to a bee sting. The Dr and Tech kept us fully informed of his treatment. The doctor advised us regarding measures we should take due to the risk of future stings. The facility is spacious and extremely clean. The receptionist was friendly and helpful.And best of all - our dog was soon good to go. Read Less

WOW...AMAZING...WICKED AWESOME!This facility is absolutely outstanding! I am extremely confident in stating that I am 100% positive this where I want to continue my baby Bullies primary care. Moxie (my 8 month old English Bulldog) had her first appointment with Dr. Deborah Burba this afternoon at All Creatures Vet. Hospital. I must say... Dr. Burba knows what is really going on... :-)   She is SO nice and is extremely knowledgeable. I have read book, upon book in regards to caring for an English Bulldogs and just on Moxie's first visit she informed me of information that I had never even heard of.... At the exam, Dr. Burba did a complete physical and ran all the necessary tests (which did include a liver lipid blood draw)...I was LITERALLY still in the waiting room making Moxie's next appointment and I received a call on my cell. I did not answer and the call went to voice mail. I listed to the message when I was leaving... IT  WAS DR. BURBA CALLING WITH MOXIE'S BLOOD TEST RESULTS!!! I WAS ABSOLUTELY BLOWN AWAY!!! The kindness, compassion and commitment that this practice shows to their patients is unbelievable! Bravo! To: DR. DEBORAH BURBA AND HER STAFF,       YOU ALL ARE PHENOMENAL!!!! Read Less

Interesting that my review doesn't show up on the Google reviews through the hospital's website...looks like they only allow 5 star reviews.Dr. Bradt and a pharmaceutical company killed our baby!  :(  From the time we started going to this office everything was about the upsell.  Tech would come, take vitals and when finished would launch into a pitch about pet insurance, a brand of food we should try, etc.  We confronted Dr Bradt about this.  The last draw for us was when we brought our Maine Coon cat in for a checkup.  She told us he needed a distemper vaccination.  She administered a 3 year distemper internasally - which means that it's sprayed up the nose instead of given with a needle.  (Didn't know that this was a 3 year shot until we saw it on the bill afterward.)  That night he began having sneezing fits that wouldn't stop.  We brought him back, she examined him and said that "Some cats have a reaction to this." and down played the situation.  Then, tried charging us for the appointment.  After arguing with the receptionist and her looking appalled that we didn't want to pay for a FULL visit - I asked to see Dr Bradt and we discussed this.  I told her that I didn't think that it was right that we were being charged for an appointment (which are more expensive there than other places, by the way) due to the reaction of something she administered.  This wasn't even a follow up rate, we were being charged the full rate to tell us that "some cats have a reaction to this."  Eventually she waived the fee for the visit, but this, in addition to always feeling "sold" to, left a bad taste in our mouth - so we sought out another doctor.  About a year and a half later, in the first few months of 2014, he started having swelling around his eye, and was sneezing a bit.  We brought him to the doctor and they wanted to rule everything else out first, hoping it was viral - but it ended up being a tumor between his left nostril and left eye - the same nostril that the distemper vaccine was administered.  We were told that this type of cancer would be terminal due to the location of the tumor and them not being able to operate.  If we did nothing, he would eventually suffocate to death and be in a lot of pain around his eye and mouth area over possibly a 90 day period.  We spent over $7000.00 to try and help him at least feel more comfortable by doing four radiation treatments over a month's time, which would shrink the tumor and make him feel better for 4-8 months.  (It did shrink the tumor.)  After that we could revisit his condition and possibly do another set of radiation treatments.  A couple of weeks after his fourth radiation treatment we went back to the oncologist for a check up.  His kidneys were a bit swollen and a blood test showed high kidney levels.  They thought that the cancer had now spread to his kidneys.  We refused an ultrasound and other costly tests because there wasn't much we could do.  His kidneys had swollen significantly and he was very lethargic.  We called our vet a little after 4am on 7/24/14 and they got us in at 9:30am.  We were told that this would get much worse over the next couple of days and he would be miserable.  We thought this would be the case, as well.  So around 11am - we made the difficult decision to put our baby to sleep.  Of course, it was a very sad day for my wife and I...but also our other cats - one of which was his best buddy.  They were inseparable. The bottom line, and the point of this review...DO NOT let Dr Bradt or ANY other doctor administer a 3 year distemper to your pet!  Before the tumor emerged we had discussions with other vets and were told that they don't even feel that distemper is necessary anymore and don't give it to their own cats!  These were casual conversations not knowing that we'd end up here from what had already been done.  Wish we would have known that before we helped line Bradt's pockets.  EVERYTHING at this office is for her financial gain, regardless if it is good for your animal or not.  There are always going to be good experiences so that they outweigh the money making ones and she can stay in business.  When a medication is administered a LOT # is provided on the receipt or at least in your vet records, so that if anything goes wrong the pharmaceutical company can track what batch the medicine came from.  This data helps them to keep statistics on the positive and negative effects.  Bradt's office did not have the LOT #.  That means we can't even help other animals in the future by notifying the pharmaceutical company about the negative effect their medication had on our cat, the company will continue falsely advertising to pet owners how safe the medication is, AND Bradt can ignore this fact and keep ringing her cash register.  I believe she should be paid for her expertise, but to ignore things that actually harm her patients so that she can line her pockets?  I don't know how she can sleep at night. Read Less

After coming from bad vet experiences at Banfield and not being big fans of New England Vet either... we decided to give All Creatures a try. All Creatures was expensive but thorough. I feel like we were given quite a bit of medication and many vaccines and preventative measures were recommended. Not a bad thing I just have a hard time determine what our dog really 'needs' and what the best treatments would be. Dr. Bradt and the vet techs are all friendly and knowledgeable.It looks like we will continue to visit All Creatures. Read Less