Dr. Truesdale is fantastic. I've read many of the other reviews, and they did cause me to be a bit trepidatious about bringing my dog in, but I could NOT have been more impressed. The staff is incredibly friendly, especially Alicia (receptionist) and Crystal (vet tech). And Dr. Truesdale himself...he's a GEM. He put my mind entirely at ease, considering I have a very difficult dog. As soon as Dr. Truesdale entered the exam room, my dog approached him on his own to sniff...very uncharacteristic of my dog who is generally very shy and timid...especially of men. Dr. Truesdale then calmly discussed all of the things they were going to do (he was in for the whole gamete...neuter, exam, shots, grooming, etc.), and finished by describing some drugs/behavior tactics to calm my high strung boy. The whole time, my dog was calm as could be. That told me all I needed to know. He does have a very busy practice, so face-to-face time is limited. I do wish I had been able to speak to him directly following the procedures, but Alicia and Crystal told me everything I needed to know. I am so impressed with the quality of care and the quality of knowledge in this practice. I would recommend them to ANYONE. Read Less

Despite the reviews I took my two Frenchies here for their allergies.  The front desk staff were super friendly and the Dr was knowledgeable and clearly an animal lover.  They suggested apoquil which although expensive has been the only thing that has worked for my boys.  I priced checked and found the cost to be inline with all the online websites.  Unfortunately pet ownership can be expensive and owners should be educated as to what costs may arise to properly care for their fur babies!! Thanks Dr T and staff for a great experience my boys are finally itch free Read Less

Been taking my boxer here  for years was diagnosed properly in the past but last visit after a him experiencing severe pain they treated as arthritis and 6 weeks later to pass away to bone cancer.  So sorry I could ended his suffering humanly if the right diagnosis was given.   I thought I was bringing my dog to a boxer expert since they do breed them.   I do not feel I can go back there after not having the option of different treatments Read Less

I do not usually write reviews, but I feel it is important to give credit when do. My family has been using Central Ave for many years. I am a business owner of a large animal facility myself. After reading some of the most ridiculous reviews, I felt it necessary to share our positive feed back. Knowledgeable caring dog people are the words I use to describe this practice.  Dr Truesdale along with Pam, Kim and many others will always go above and beyond for the Animals, truly what it is all about!!! Read Less

I have seen all 3 vets here and none of them know what they’re talking about. My dog needs a major jaw surgery now because when I first took her in to get checked they misdiagnosed her 3 times! This was over a year ago and now her condition is much much worse. My new vet Vinny said this could have been fixed a year ago so much easier if they had known what they’re talking about, he said anyone fresh out of vet school should know what she has. Now she has to go to Ocean State for her surgery. Also I had another dog who just passed and 2 weeks before she passed the vets said everything was good and healthy and she really had a ton of tumors and had to be put down!! Never going back!! Read Less

it pains me to write this review having known dr. Truesdale as our vet.most of my life but I feel I need to. Its not so much the lack of respect of your time and money as its the lack of passion and compassion toward you and your pet. I wasted my time dragging my poor sick underweight cat for a follow up appointment to find out if her new meds were doing the job. Having did my part pilling my cat everyday for two weeks sliced and diced every time only to show up at her followup with no one there having a clue as to why we were there. Okay they were extremely busy having waited in a zoo of unhappy dogs for half an hour later than the appointment dogs wetting themselves and barking my poor cat was a mess. The veterinarian I had never seen before had no clue why we were there does anybody there know how to read! Could you not overbook yourselves into a circus. Could ya maybe call if your running late. Before entering the room to see your nervous patient read their chart call them by name. From the looks of the poor animals and my cat they sensed the hostility as I did. Read Less

This was hand down my worst vet experience ever and I’ve lived in multiple states and counties with animals. Not only did they cancel on me without 24 hours notice but during my new rescheduled time they took me an hour later than it was scheduled for. Doctor was competent, but the staff is unfriendly, uninformed, and rude. We were not the only ones with problems. There was an older lady that had been there waiting for three hours that day also, so it’s clearly something that happens a lot there. I would never recommend this vet. Read Less

Katie N. is right. Dr. Truesdale himself and the assistants are very caring and generous and wonderful to the customers. The front desk staff is not considerate at all. I had asked if I could use the Friends of Animals discount for my two kittens and was told no by the front desk. Dr. Truesdale overrode them and said yes because I had been bringing the kittens for their initial shots for weeks and had spent about $700 already. When I brought the kittens to be neutered that day, I was told I could not use the discount because I didn't have the coupon in hand and they couldn't trust me to actually buy it and provide it so the clinic would get reimbursed. When I arrived that night to retrieve the neutered kittens, I showed the receipt that I had bought the coupons that day and was told again that no, since it wasn't the physical document in hand I couldn't receive the discount. This was a $400 up-charge that they could've accepted. I subsequently donated the coupons to the Central Ave Veterinary Hospital so someone else could use them, but don't necessarily think the front desk staff will be generous enough to give them to anyone. Thank you Dr. Truesdale for being a good soul. Maybe you could encourage your staff to try acting the same way. Read Less

Dr T is the best and his staff works very hard and they are busy all the time. I see all the complaining going on here . Be prepared to pay money at any vets office ! It's not free services. Dr T you are the best and your staff is amazing thank goodness for you guys Read Less

Un believable!!!! Just brought  my cat there I had for 15 years they took and X-ray with out our permission and charged us $168 just to say "they can take off his leg so he can live another year"! I called to inquire about the X-ray charges as I'm on the way to SPCA to say goodbye to a part of our family and the lady gives me a attitude saying "well you could have stopped us from taking the pet out of your hand". The insanity I'm on the phone crying and she wants to be a snot bag! They said we are going to take a "picture" of his foot ... I was waiting in the room for the estimate for the X-ray never brought it in ! How Dare people prey on family's that have to say good by to there loved ones . I don't think there in the animal business at I think there in the money making busness get your heads out of you a$$ Read Less

Dr Truesdale himself is great. He works great with both the dogs and their owners. The same goes for the veterinary assistants, they are consistently professional and friendly. Wonderful treatment by the nurses and doctor, I can't say enough good things about them. The problem arises with the front desk staff. They continue to be rude and blatantly ignore the presence of clients in the office. I was astounded by how they conducted themselves. They should be ashamed of their idea of professionalism, as they are scaring off clients before they even experience how great Dr T and his team are. Sorry doc, you're the best, but your receptionists are the reason why we won't be back. Read Less

This place wants to milk every dime out of you!! I pre-paid for immunizations and neutering when I got my pet and was told to come here to use it. I have had my pet for only 3 months and they have charged me $500 on top of what I pre-paid - and it hasn't even been neutered yet! I had an appt today for the neutering and when I took the day off work and brought my pet in they said 'oh, we forgot to give her the rabies shot at the last visit so let's do it today and reschedule the neutering for 2 weeks out ' (and take another day out of work). Of course they charged me another $91 for the shot today! It costs less to get immunizations for my children. Once I finish the 'pre-paid' neutering I will be done with this place. Read Less

Love this vet. He takes very good care of my Newfoundland (Very large Breed). He's a breeder himself, and has many other breeders as his clientel, but still takes any and all comers. He balances treatment with the wishes of the client, and tries to do what's best for the animal. He see's both dogs and cats. Read Less

Got here early for our appointment. Still waiting 40 minutes after appointment time. I just asked how much longer and was told still 3 people ahead of me, "because it's Monday and Mondays are always hectic." Then why even have appointments?? Plus the waiting room is a zoo, there are tons of people here and the dog owners totally ignore the "cat waiting room" sign. Edit: I will say however that the veterinarian and vet tech were good, the service was good, and the prices were decent. I guess as long as you don't come in on Monday it's not too bad of a place. Read Less

I did not have a very good experience with this animal hospital. The vet I took my cat to did not have good bedside manner. Very short and abrupt responses. I could hear her talking to the tech in the hallway about me and she seemed to be very unhappy that I had the nerve to ask for a prescription for thyroid food for my cat with hyperthyroidism, who previously went to this vet while he was at the shelter I adopted him from a month ago. I did not get very good recommendations from this particular vet. I was told that my cat has an arrhythmia and a murmur, and "he'll need an echo. You'll need to look for a cardiologist." Not helpful at all.  I am not taking him back. Read Less

I did not have a very good experience with this animal hospital. The vet I took my cat to did not have good bedside manner. Very short and abrupt responses. I could hear her talking to the tech in the hallway about me and she seemed to be very unhappy that I had the nerve to ask for a prescription for thyroid food for my cat with hyperthyroidism, who previously went to this vet while he was at the shelter I adopted him from a month ago. I did not get very good recommendations from this particular vet. I was told that my cat has an arrhythmia and a murmur, and "he'll need an echo. You'll need to look for a cardiologist." Not helpful at all.  I am not taking him back. Read Less

I will never go back to this clinic to service my dog. It all started with needing to get my dog neutered. I called around to a few clinics to get his shots necessary to obtain getting him neutered. The receptionist, Kim was the (not so friendly) gave me the price of $200 dollars, TOTAL. I was happy to hear that price so I gladly accepted and repeatedly asked.. $200 for shots and neutering? She assured me "Yes, everything, altogether." So I set up my first appt. to get his shots. Came to over $100 -_- So checking out we had the conversation that... 'Okay so $100 next time right?" She couldn't give me an honest, 100% answer (this is again Kim.. No smile.. Not trying to help me.. Took a phone call for 5 mins during our conversation as I'm waiting there with my dog and 2 1/2 year old daughter digging around in a bucket of candy in the waiting room. ) She said roughly around $200.. Okay.. I was upset about it but his second set of shots he needed to get were included. So 3 weeks pass and it's time for the neutering. I go to pay and I'm holding a piece of paper in front of me that says $437... WHAT?! I was so upset.. She said oh and there's 15% off neutering! She's saying the $437 is an estimate.. Yet wants me to sign it.. Uhh no I will not sign an estimate. I watch way too much court TV to sign (agree) to a price that will change. Came to about $369.. I knew right then like.. This place is insane. Just be honest with the prices. Anyways.. Drop him off and the woman who came out to get him said they'd call me and let me know how his surgery went. They never called. I called them the next day and the girl who answered gave me attitude saying... "Well we usually have YOU call US.." Like, what?! How am I supposed to know when he's done? I'm not there? I don't know when his surgery was.. He was there for 27 hours..? Go to pick him up and offered me to rent his collar.. I never used it.. Got my money back for the cheap plastic that I feel like they should just give you? But oh well.. I took my dog home with fleas -_- he didn't have fleas before going there. I told someone I knew about my terrible experience and they friggin GUESSED it was this place telling me they are the most overpriced vet around. And not friendly at all. I was going there for convince and the price the vet had TOLD me.. But I should have asked around.. I'll never step foot in that place again. Read Less

Dr. Truesdale has been my vet for years and he is a compassionate, caring doctor who is also aware of financial limitations sometimes faced by families. He helps to make informed decisions on the type of care that is best for your pet and never gets impatient when you ask numerous questions or express concern. All of my animals have loved him and seeing him is never traumatic for them. It is a busy practice and sometimes you might have to wait a bit but it is always well worth it. He is a genuinely nice man who clearly loves what he does. Read Less

While the vet himself seems fine, the lack of feeling it's "personal" care, being treated like a number, the hectic, zoo-like pace of this place and certain employees who are downright nasty will stop me from becoming a loyal customer. Read Less

This is the worst place to go!!! If you love your pet, take them somewhere else!! Two close people to me both lost their pets due to this place on the same day. I had problems with my puppy when he had surgery. They never cleaned my pups surgery site and my pup could have lost his leg. This place is the worst place to go. Save your pet and go somewhere else!!!## Read Less

This is the worst place to go!!! If you love your pet, take them somewhere else!! Two close people to me both lost their pets due to this place on the same day. I had problems with my puppy when he had surgery. They never cleaned my pups surgery site and my pup could have lost his leg. This place is the worst place to go. Save your pet and go somewhere else!!!## Read Less

I chose Dr. Trusdale to perform an ear crop on my 11 week old Cane Corso. Obviously, for this type of procedure, I wanted someone reputable and was referred here by a friend.I was on the fence about even considering the surgery but he was very straight forward, reassuring, and easy to work with. I was provided with a book of crops that he has performed and he's done fantastic work. I provided images of what I was considering and he recommended a slightly shorter crop to which I agreed. My dog's cup fell off today and I inspected the incision, length, and evenness of her ears. Needless to say, they're perfect and will probably only require one or two tapings when the sutures are removed in two days time. I'm thoroughly impressed with the service received and am considering taking him on as my dog's regular veterinarian. Read Less

The best! Everyone I know sends their pets here - including both of our dogs' breeders. They were SO compassionate and helpful when our 10 yr old cat developed kidney failure - I was given all the options directly with no push to do a specific treatment, and no judging when we elected to euthanize her (she wouldn't have lived a year, we were told). When we were there for the procedure, I was given all the time I needed to say goodbye, and I was permitted to hold her the whole time. We have all of our animals cared for there, and have had nothing but good experiences. Yes, you have to wait, usually past the scheduled appointment time, as with most doctors. Emergencies happen, and they obviously take precedence over a routine appointment. If Dr. Truesdale spent the amount of time the disgruntled user thinks she is entitled to, he would get even more behind in his schedule, and people will have to wait even longer. You were there for a routine exam, for vaccinations, for crying out loud! You expect a full-on physical exam? Schedule one and you'll get that. Schedule an appointment for vaccinations, that's what you get. Bottom line: They're awesome!! Read Less

We chose to have our Great Dane puppy's ears cropped (I know--ouch!) and after research, Dr. Truesdale's office seemed like a good place. Its an unpopular procedure these days, however his office does it frequently and does a great job. The immediate after care was not fun for us nor for our pup, but the front desk staff was helpful in fielding our frequent phone calls and concerns. We drove 1.5 hours each way every time we needed to have his ears taped or have the tape removed. His ears look wonderful now, and we feel very good knowing that his office frequently treats Great Danes and the staff is well aware of  the specifics of the breed. We will be taking him there when it is time to neuter. Read Less

This is the best Vet in all of New England. He has literally saved one of my cats from death after suffering serve trauma by quickly and accurately diagnosing the issues she had encountered. The cat made a full recovery and is now 12 years old....That was ten years ago. As I type, my dog is in their care after suffering some type of poisoning. Once again, a quick and successful diagnosis followed up by timely and accurate treatment is saving my dying dog's life.....Did I mention that this crisis with the dog came to a head at 7:00am on a Sunday morning....The Dr. was in the office taking emergency calls....as they do every Sunday....from 8:00am - noon. I would travel any distance for this team at Central....And to Annie, the lady who wrote the horrible review below mine......Reconsider and apologize by removing your ridiculous whine. The bottom line is that he and his team are the best. We are indebted to their services and skills. Thank you Read Less

I have been a client for some years now.I have always been treated promptly & courteously by the vet techs & especialy Doc truesdale.He has always taken the time to explain what ever reason I have been there for,the causes & the remedys.I have great confidence in him & would not consider any other vet unless it was a situation that he could not be reached which is rare.I would give them a 5 star rating anytime & highly reccomend him as most knowledgeable & hold him in the highest regard in his practice. Read Less

I went to Dr. Truesdale for the first time recently with our 11-year-old German Shepherd who had a urination problem. When I made the appointment, the person on the phone suggested UTI. When I brought her in, and that was the diagnosis. A round of antibiotics and she's doing fine. There was no long wait and the staff was nice. Most importantly, Dr. Truesdale worked with me on the diagnosis. When I told him we don't vaccinate except for rabies, he didn't give me a lecture or look at me bug-eyed. No judgement. When I mentioned that her teeth were bad but I didn't want to put her under to have them cleaned (she's 11), he suggested an alternate treatment that so far is working. I found Dr. Truedale to be accommodating, he explained his opinions, and he provided good advice. I recommend him highly. Read Less