VCA Sterling Animal Hospital
Sterling, Massachusetts
Reviews
Patricia Pelotte
2 Aug 2018
REPORT
The evening of July 30, 2018 my cat Pooter started wheezing. The next day my 19 year old daughter brought him to this "clinic" for treatment while I brought my younger child to a dr appt. They took xr...
The evening of July 30, 2018 my cat Pooter started wheezing. The next day my 19 year old daughter brought him to this "clinic" for treatment while I brought my younger child to a dr appt. They took xrays and my daughter was told he had fluid around his lungs and bring him to Tufts. Our house is 15 minutes from the vet. Pooter stopped breathing twice on her way home to meet me to rush him to tufts. 10 minutes after we left Pooter died a horrible miserable way in my car. All the research I have done, and talking to 2 different vets, 1 from tufts, both said had the vet at sterling vca expressed some fluid from his plural cavity around his lungs we would have made it to tufts and my baby boy would have AT LEAST had a fighting chance! These people murdered my cat with their neglect and not providing appropriate treatment to him. And they had the nerve to charge my daughter $265! My cat suffocated to death because they did not remove fluid to allow his lungs to expand! My 17 and 19 year olds witnessed our baby boy die in a inhumane way that WAS preventable. They didnt even have the decency to tell my daughter he may not make it to give me the choice to put him down humanely. Those people dont deserve to practice on animals. They told my kids father when he called that " he most likely wouldn't have made the car ride anyway, it was to stressful " so you let a TEENAGER leave with an animal that you didnt even TRY to save? Do you even care how your negligence not only killed a family member but my kids are having nightmares? I hope everyone reads this and sees how you run that office!
John Zimmatore
3 Jul 2018
REPORT
Best experience we've ever had at a vet's office, both for our dogs and us!
Lauren Demerjian
16 Mar 2018
REPORT
The team at VCA Sterling Animal Hospital provided outstanding care to our dog Max. Shih Tzu. When it was time for him to be put to sleep, they were compassionate and made an unbearable experience be...
The team at VCA Sterling Animal Hospital provided outstanding care to our dog Max. Shih Tzu. When it was time for him to be put to sleep, they were compassionate and made an unbearable experience bearable. Thank you to Dr. Blais and the team for all the years of great service and love with our dog and for helping us through such a difficult time. You are truly the best!
Rosaura Miranda
14 Mar 2018
REPORT
Very nice staff and all three Vets are very helpful in explaination and treatment. Follow-up calls are made and truly care about our pets well being. Happy with this practice.
Sarah Carver
10 Mar 2018
REPORT
Been going here for 30 years. Staff is friendly compassionate and curteous. Over the years, and 5 dogs later, I have had several of the vets here and have always found them to be empathetic first but ...
Been going here for 30 years. Staff is friendly compassionate and curteous. Over the years, and 5 dogs later, I have had several of the vets here and have always found them to be empathetic first but also clear and concise in their recommendations. I have recommended friends' pets with complicated/"mysterious" illness or injuries and have always been thanked with relief for doing so. I know other people find them expensive - you get what you pay for. This is a gushing review, but they really are excellent and 5 stars easy.
Jim Parker
26 Jan 2018
REPORT
We love this place. We take both pets and feel that they get the best care! Great staff.
Tom Jones
31 May 2017
REPORT
I don't hate this place. The doctor and staff is very carrying about your pets I Love how you are always welcome
Mark G.
6 Apr 2017
REPORT
These guys are wonderful. They pulled a nasty bunch of Porcupine quills out of my pup and did a wonderful job caring for her. Billed me quite reasonably as well. Every time I go there they treat us...
These guys are wonderful. They pulled a nasty bunch of Porcupine quills out of my pup and did a wonderful job caring for her. Billed me quite reasonably as well. Every time I go there they treat us like gold, and my dog likes going... imagine that. They are practical with running diagnostics/tests and have kept my puppy very healthy. Thanks Sterling VCA!
K B
16 Jan 2017
REPORT
I brought my cat in to get checked because he had stomach pain and vomiting for a few days. I just wanted to make sure it wasn't anything too serious. He had crystals before. It ended up that he was f...
I brought my cat in to get checked because he had stomach pain and vomiting for a few days. I just wanted to make sure it wasn't anything too serious. He had crystals before. It ended up that he was fine and perfectly healthy. I was billed ~$600 at the desk.
A heads-up on the ridiculous cost of one X-ray, a physical checkup, and a blood test would have been a nice gesture.
susan wardzala
21 Jun 2016
REPORT
Best Vet Clinic ever. Fantastic customer service - very efficient!!!
Michael Hathaway
8 Jun 2016
REPORT
#1 clinic in the world but Nick and Emily should work on their papers and not look it up in class.
Gretchen Minor
12 Jun 2015
REPORT
The best vet clinic ever!!! I used to be a vet tech and worked at numerous vet clinics and she is by far the best. Don't expect any sugar coating (which I like honesty) from her, she will tell you lik...
The best vet clinic ever!!! I used to be a vet tech and worked at numerous vet clinics and she is by far the best. Don't expect any sugar coating (which I like honesty) from her, she will tell you like it is, however she will tell you just what you need nothing more. She is not trying to squeeze every penny outta you which is not only detrimental to your wallet but may be to your pet as well. Would recommend to anyone!
A Google User
6 Apr 2010
REPORT
I have been a client of the Sterling Vet Clinic since 1996. My pets have always received the best in medical care. Two of my cats had severe, complicated diseases. Because of the dedicated, profess...
I have been a client of the Sterling Vet Clinic since 1996. My pets have always received the best in medical care. Two of my cats had severe, complicated diseases. Because of the dedicated, professional staff at the SVC they lived long happy lives. I would...and have highly recommended the Sterling Veterinary Clinic.
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(978) 422-6262
4 Clinton Road
Sterling Massachusetts 01564
Business Hours
Monday
Mon
08:00AM-17:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-17:00PM
Saturday
Sat
08:00AM-14:00PM
Popular Hours
6a
12p
6p
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CLAIM IT HEREIncorrect information? Let us know
VCA Sterling Animal Hospital
Sterling, Massachusetts
4 Clinton Road
Sterling Massachusetts 01564
Business Hours
Monday
08:00AM-17:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-17:00PM
Saturday
08:00AM-14:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Patricia Pelotte
2 Aug 2018
The evening of July 30, 2018 my cat Pooter started wheezing. The next day my 19 year old daughter brought him to this "clinic" for treatment while I brought my younger child to a dr appt. They took xr...
The evening of July 30, 2018 my cat Pooter started wheezing. The next day my 19 year old daughter brought him to this "clinic" for treatment while I brought my younger child to a dr appt. They took xrays and my daughter was told he had fluid around his lungs and bring him to Tufts. Our house is 15 minutes from the vet. Pooter stopped breathing twice on her way home to meet me to rush him to tufts. 10 minutes after we left Pooter died a horrible miserable way in my car. All the research I have done, and talking to 2 different vets, 1 from tufts, both said had the vet at sterling vca expressed some fluid from his plural cavity around his lungs we would have made it to tufts and my baby boy would have AT LEAST had a fighting chance! These people murdered my cat with their neglect and not providing appropriate treatment to him. And they had the nerve to charge my daughter $265! My cat suffocated to death because they did not remove fluid to allow his lungs to expand! My 17 and 19 year olds witnessed our baby boy die in a inhumane way that WAS preventable. They didnt even have the decency to tell my daughter he may not make it to give me the choice to put him down humanely. Those people dont deserve to practice on animals. They told my kids father when he called that " he most likely wouldn't have made the car ride anyway, it was to stressful " so you let a TEENAGER leave with an animal that you didnt even TRY to save? Do you even care how your negligence not only killed a family member but my kids are having nightmares? I hope everyone reads this and sees how you run that office!
John Zimmatore
3 Jul 2018
Best experience we've ever had at a vet's office, both for our dogs and us!
Lauren Demerjian
16 Mar 2018
The team at VCA Sterling Animal Hospital provided outstanding care to our dog Max. Shih Tzu. When it was time for him to be put to sleep, they were compassionate and made an unbearable experience be...
The team at VCA Sterling Animal Hospital provided outstanding care to our dog Max. Shih Tzu. When it was time for him to be put to sleep, they were compassionate and made an unbearable experience bearable. Thank you to Dr. Blais and the team for all the years of great service and love with our dog and for helping us through such a difficult time. You are truly the best!
Rosaura Miranda
14 Mar 2018
Very nice staff and all three Vets are very helpful in explaination and treatment. Follow-up calls are made and truly care about our pets well being. Happy with this practice.
Sarah Carver
10 Mar 2018
Been going here for 30 years. Staff is friendly compassionate and curteous. Over the years, and 5 dogs later, I have had several of the vets here and have always found them to be empathetic first but ...
Been going here for 30 years. Staff is friendly compassionate and curteous. Over the years, and 5 dogs later, I have had several of the vets here and have always found them to be empathetic first but also clear and concise in their recommendations. I have recommended friends' pets with complicated/"mysterious" illness or injuries and have always been thanked with relief for doing so. I know other people find them expensive - you get what you pay for. This is a gushing review, but they really are excellent and 5 stars easy.
Jim Parker
26 Jan 2018
We love this place. We take both pets and feel that they get the best care! Great staff.
Tom Jones
31 May 2017
I don't hate this place. The doctor and staff is very carrying about your pets I Love how you are always welcome
Mark G.
6 Apr 2017
These guys are wonderful. They pulled a nasty bunch of Porcupine quills out of my pup and did a wonderful job caring for her. Billed me quite reasonably as well. Every time I go there they treat us...
These guys are wonderful. They pulled a nasty bunch of Porcupine quills out of my pup and did a wonderful job caring for her. Billed me quite reasonably as well. Every time I go there they treat us like gold, and my dog likes going... imagine that. They are practical with running diagnostics/tests and have kept my puppy very healthy. Thanks Sterling VCA!
K B
16 Jan 2017
I brought my cat in to get checked because he had stomach pain and vomiting for a few days. I just wanted to make sure it wasn't anything too serious. He had crystals before. It ended up that he was f...
I brought my cat in to get checked because he had stomach pain and vomiting for a few days. I just wanted to make sure it wasn't anything too serious. He had crystals before. It ended up that he was fine and perfectly healthy. I was billed ~$600 at the desk.
A heads-up on the ridiculous cost of one X-ray, a physical checkup, and a blood test would have been a nice gesture.
susan wardzala
21 Jun 2016
Best Vet Clinic ever. Fantastic customer service - very efficient!!!
Michael Hathaway
8 Jun 2016
#1 clinic in the world but Nick and Emily should work on their papers and not look it up in class.
Gretchen Minor
12 Jun 2015
The best vet clinic ever!!! I used to be a vet tech and worked at numerous vet clinics and she is by far the best. Don't expect any sugar coating (which I like honesty) from her, she will tell you lik...
The best vet clinic ever!!! I used to be a vet tech and worked at numerous vet clinics and she is by far the best. Don't expect any sugar coating (which I like honesty) from her, she will tell you like it is, however she will tell you just what you need nothing more. She is not trying to squeeze every penny outta you which is not only detrimental to your wallet but may be to your pet as well. Would recommend to anyone!
A Google User
6 Apr 2010
I have been a client of the Sterling Vet Clinic since 1996. My pets have always received the best in medical care. Two of my cats had severe, complicated diseases. Because of the dedicated, profess...
I have been a client of the Sterling Vet Clinic since 1996. My pets have always received the best in medical care. Two of my cats had severe, complicated diseases. Because of the dedicated, professional staff at the SVC they lived long happy lives. I would...and have highly recommended the Sterling Veterinary Clinic.
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