Shawsheen Animal Hospital
Tewksbury, Massachusetts
General Info
Shawsheen Animal Hospital in Tewksbury delivers veterinary services that emphasize transparent communication and enduring relationships to ensure Massachusetts families experience confidence at every milestone and appointment. The majority of veterinary visits begin with pet owners recounting stories about their pets showing signs of slower movement meal skipping frequent scratching or altered behavior. Veterinarians initiate their assessments through detailed examinations which include body weight trends as well as joint movement alongside oral health checks and respiratory rhythms while also inspecting coat and skin conditions and observing behavioral patterns. Every discovered detail undergoes documentation and discussion to provide owners with clear distinctions between normal conditions, new findings, and potential issues that may need ongoing observation or additional care. Shawsheen Animal Hospital delivers preventive care including vaccinations lab testing dental cleanings nutritional planning and parasite control together with chronic care support for conditions like allergies arthritis and metabolic issues. Every appointment serves as a platform to address previous issues while setting wellness objectives and presenting age-specific, breed-tailored, and environment-based care options which may include lifestyle adjustments, seasonal requirements, or behavioral modifications. Owners depart with detailed actionable summaries including treatment plans symptom watchlists follow-up timeframes and access to digital records or medication tips. Families with hectic routines and those caring for senior pets or multiple animals have the option to request adjusted pacing along with telemedicine when available as well as logs to maintain organization between visits. Shawsheen Animal Hospital establishes a dependable veterinary service across Massachusetts including Tewksbury by delivering consistent care for all concerns from minor adjustments to significant life stages.
Services
Boarding
Dental
Surgery
Vaccinations
Reviews
Michelle Tower
2 Jun 2021
REPORT
Worst place ever
Deanna L.
17 Apr 2019
REPORT
Shawsheen Animal Hospital's team is everything you could hope for when thinking of your fur babies' care takers. They are always warm, friendly and caring. One of our pups isn't the easiest and the te...
Shawsheen Animal Hospital's team is everything you could hope for when thinking of your fur babies' care takers. They are always warm, friendly and caring. One of our pups isn't the easiest and the team there has always gone above and beyond to make her as comfortable as possible. It is so obvious that they all take what they do very personally. They always follow up with a call the next day and always squeeze them in when we are in a pinch. They even help us keep track of our pups monthly medications and annual appointments through email! Their online store which has recently been added also keeps it easy to make sure we are on track with everything they may need! Overall, the team is Knowledgeable, professional and friendly. Their offices are immaculate and comfortable. You can't ask for anything more!
Rachel F.
17 Apr 2019
REPORT
We love Shawsheen Animal Hospital! We've been bringing my (now) 9 year old dog here nearly his whole life. He's timid (to say the least), but the techs and doctors are always welcoming and know how to...
We love Shawsheen Animal Hospital! We've been bringing my (now) 9 year old dog here nearly his whole life. He's timid (to say the least), but the techs and doctors are always welcoming and know how to handle him best. Absolutely recommended!
Dan H.
22 Mar 2019
REPORT
my beautiful 15 yr old dog had been a 15 yr client. after being told they would need 2 days for an end of life house visit earlier this year, I was told they couldn't see him for the rest of the week ...
my beautiful 15 yr old dog had been a 15 yr client. after being told they would need 2 days for an end of life house visit earlier this year, I was told they couldn't see him for the rest of the week when we called on a Wednesday. They were booked. I ended up calling Andover Animal hospital who came the next morning. After claiming Dr. Caruso is wonderful for end of life care, this was not the case. They referred us to another service. By Friday, you would think their would be a follow up call to see what had happened, but no. I called them to let them know, and said how not compassionate they were after 15 years. I would not recommend them to another pet owner.
Karen M.
18 Mar 2019
REPORT
I have to agree with Shar M - the first time I went I was very pleased... the second visit for a rabies shot was a disaster! Upon entering the exam room the tech started plying my cat with little pile...
I have to agree with Shar M - the first time I went I was very pleased... the second visit for a rabies shot was a disaster! Upon entering the exam room the tech started plying my cat with little piles of treats and she didn't stop! When the vet entered she started with the treats - all in all more than I give my cat in days (BTW, no treats the first visit, no problems) -- then the vet pulls my cat away from the treats and he didn't react well -- downhill from there - my cat hissed, his back went up and he screamed; I've never seen any of this behavior in 8 years -- they blocked my view - enough! Then the vet leaves and the tech suggests I drug my cat and do I want a prescription!! I couldn't get out of there fast enough - I agree they really push extra services, products, etc -- I should drug my cat because they mishandled him -- too many good vets, find one of them and absolutely avoid this place!!
Joyce P.
26 Oct 2018
REPORT
My pets have been patients at Shawsheen Animal hospital since 2005. One of my dogs has had some surgeries here, one was a jaw surgery for a very invasive tumor. Some had been referred to specialists, ...
My pets have been patients at Shawsheen Animal hospital since 2005. One of my dogs has had some surgeries here, one was a jaw surgery for a very invasive tumor. Some had been referred to specialists, but some have been taken care of there. Everyone that works there is very nice. I have to say my favorite Vet there is Dr LeBlanc. Mainly because he lets my dog slobber all over him. And I trust him 100% I only wish they were open a little longer or on Sundays.
Lauren F.
11 Sep 2018
REPORT
Everyone at Shawsheen has been more than helpful and patient. Whether you've had several pets before or maybe this is your first pet and you have a lot of questions, they will guide you through the pr...
Everyone at Shawsheen has been more than helpful and patient. Whether you've had several pets before or maybe this is your first pet and you have a lot of questions, they will guide you through the process. I really appreciate their professionalism!
Andy Giroux
16 Jul 2018
REPORT
Staff is always friendly and knowledge. They don't push products or procedures or medications onto us.
Crystal Colson
22 Mar 2018
REPORT
Very happy with the way they love our tiniest family member! We won't be going anywhere else to get our pup treated.
Jessie N.
10 Mar 2018
REPORT
Great experience here. They were not at all pushy with vaccines like the previous posts say. They made sure to mention them all and inform us but said right away it wasn't necessary to do today. Krist...
Great experience here. They were not at all pushy with vaccines like the previous posts say. They made sure to mention them all and inform us but said right away it wasn't necessary to do today. Kristen was great at handling our over the top easily excitable pit bull. This is the only vet I will go to in the future.
Shar M.
7 Mar 2018
REPORT
Terribly disappointed! Their main focus is on up-selling and they are quite rude when you don't bite. Every pet owner does what he feels is best for his pet - and most must consider a budget. If I use...
Terribly disappointed! Their main focus is on up-selling and they are quite rude when you don't bite. Every pet owner does what he feels is best for his pet - and most must consider a budget. If I used any brand other than what they were selling, they would shame me about it. I just don't understand it; three pets - all up to date on vaccines, all spayed/neutered, all on flea/tick control, all had dental care and grooming...but that's not *enough* from their point of view? I did the best I could for the 3 pets I adopted, and none of them ever went without care (or love!) If their hearts were in the right place, they might give you a pat on the back for keeping unwanted animals from being euthanized - or on the street. But that's just not who they are...they are only about one thing: $$$Shawsheen's doctors are highly motivated by money, and when your pocketbook doesn't open as wide as they'd like, they become less gracious with each visit. Also, when they make mistakes, they are not offering any apologies (pretty arrogant). They did their best to UP-SELL, and I really felt it! Shop around - there are better practices out there. I was totally turned off by this practice and took my pets elsewhere, after being with them for a couple of years. Best decision I could have made :-)
Ella Pagliuca
30 Jan 2018
REPORT
So happy I took my kitty to Shawsheen Animal Hospital. Great staff, very friendly and doctor was great at explaining treatment and actually treating my cat. I was taking him to Bandfield at Petsmart a...
So happy I took my kitty to Shawsheen Animal Hospital. Great staff, very friendly and doctor was great at explaining treatment and actually treating my cat. I was taking him to Bandfield at Petsmart and they were not good at all. Happy I got a flyer in the mail about Shawsheen because it’s actually closer to my house and makes me feel better about taking my cat somewhere they actually know what they’re doing.
Kelly Imbody
29 Dec 2017
REPORT
Staff is so nice, but they definitely just want money. Multiple days, thousands later, no answers. So sad that animals don't come first. Other vets wants to know why, if this is our regular vet, thes...
Staff is so nice, but they definitely just want money. Multiple days, thousands later, no answers. So sad that animals don't come first. Other vets wants to know why, if this is our regular vet, these tests weren't done. So sad that animals don't come first with them and they don't care
Susan Cianciulli
15 Dec 2017
REPORT
Took our very sick dog there. Was told by 2 other vets to put her to sleep or have $8000 surgery. Dr. LaBlanc is wonderful very honest and compasionate! So glad we found them! Definitely never going b...
Took our very sick dog there. Was told by 2 other vets to put her to sleep or have $8000 surgery. Dr. LaBlanc is wonderful very honest and compasionate! So glad we found them! Definitely never going back to old vet that we used for 3 cats and 1 dog for many years! This will always be where all our pets go for now on! Love them great caring people!
Hannah W.
7 Dec 2017
REPORT
This place is the best. They really care about your pet and go above and beyond to provide good care. They have fit me in on short notice and even called to check in on my dog a few days later. Plus t...
This place is the best. They really care about your pet and go above and beyond to provide good care. They have fit me in on short notice and even called to check in on my dog a few days later. Plus they have reasonable prices and are up front about costs - no surprises. I can't recommend them enough!
Laura J.
3 Nov 2017
REPORT
****Shawsheen Animal Hospital blocked me from their Facebook page and deleted my review because they don't want this getting out there.. I will be sharing this info on all of social media until this d...
****Shawsheen Animal Hospital blocked me from their Facebook page and deleted my review because they don't want this getting out there.. I will be sharing this info on all of social media until this doesn't happen to anyone else! If I could give them 0 stars I absolutely would. This past weekend my SIX month old german shepherd PUPPY was showing signs of an infection i.e puss drainage and desperately needed antibiotics. I have been going here with my puppy since he was 3 months old. When I called this Saturday for an emergency appointment they proceeded to tell me that he could not be seen but for a fee of $150 they could fit him in. ????? Ok so no appointment but if I pay you $150 you'll be able to open up a spot for me!? Absolutely disgusting and corrupt. I would NOT ever take any of your animals to a place that is willing to take your money like that when they know you're desperate. Despicable establishment. There are plenty of other vets in the area.. one of which fit me in that day for FREE. What a concept.
Michelle Correnti
30 Aug 2017
REPORT
Surprisingly disappointing experience after attempting to make a switch to SAH. Staff were friendly and accommodating with making a same day appointment and obtaining records from my dogs former vet i...
Surprisingly disappointing experience after attempting to make a switch to SAH. Staff were friendly and accommodating with making a same day appointment and obtaining records from my dogs former vet in preparation for my visit, but that's where it ended. I arrived 10 minutes early as requested to complete paperwork. I was called into a room shortly after and approached by...A tech? The doctor? No introduction, asked many questions, typed more than talked to me, and replied a little too quickly with no eye contact, "ya...ya...yup." A little rough with my dog who cried from her ministrations to get a sample from her ear. Proceeded to quote me costs that were considerably higher than my former vet. Left the room to "get the doctor", (so I guess she was a tech after all) and that's when I waited...20, 25, 30...31...32 minutes. That's it. Went to the desk and said I'm leaving. Never in the 8 years of pet ownership have I waited that long. I reentered the "empty" waiting room and offered to pay for the ear sample taken, but nothing else. The office manager offered an apology, which wasn't her fault. Offered a complimentary physical at a later date and said they were running behind. I turned and looked at the empty waiting room, which she then noticed, and made a different excuse for the doctors absence. They pardoned my visit without a charge at that point which was kind.
The only credit I can give this establishment is for its cleanliness and friendly service by the receptionists and business manager. Shame on the Vet...they lost my business of 3 dogs and any referrals made to friends and family. Sorry but I cannot recommend this establishment.
Tina S.
24 Aug 2017
REPORT
This place is horrible. They misdiagnosed my dog who's been very sick for a couple of days. Not knowing what was wrong we brought her here and they ran some tests, did x-rays but did not check for Lym...
This place is horrible. They misdiagnosed my dog who's been very sick for a couple of days. Not knowing what was wrong we brought her here and they ran some tests, did x-rays but did not check for Lyme disease which we were all worried about and also asked them if they think it was Lyme. They apparently didn't think it was but little did they know, they were wrong. After her coming home last night, we waited out until this morning to see if she was at least any better. She became worse in the morning and couldn't walk at all, peed herself, just the look on her face was pain all over for her and for us to see her suffering this bad. We brought her back to the vets today, they ran the Lyme test and still had the nerve to charge an extra 150$ on top of the 700$ we already spent over the wrong medication and to be rushed with the appointment. The doctor did not take time out of his day to care about our dog and her needs for help and to just assume what he thought which was wrong. No apology from anyone from that place after our dog almost passed away from sickness. Shame on you guys!!!!!!! So unprofessional there. I never write anything bad about a place so when I do it's cause I'm pissed.
Lisa Marie
22 May 2017
REPORT
both my dogs are treated exceptionally well at Shawsheen. @Dr Caruso is our favorite.
Karen Gray
17 Mar 2017
REPORT
Excellent staff! They're very kind, attentive to your pets needs. They take the time to explain things and answer your questions. I've been going there for awhile now and I have never had any issues o...
Excellent staff! They're very kind, attentive to your pets needs. They take the time to explain things and answer your questions. I've been going there for awhile now and I have never had any issues or problems that were never resolved!
Nicole Leo
8 Feb 2017
REPORT
Very friendly staff! Made my pup feel so comfortable love it there
Kelly V.
6 Feb 2017
REPORT
I had to make the most difficult decision this weekend, which was to put down our dog. She was 13. The staff at Shawsheen went over and above to make this experience as smooth as something like this ...
I had to make the most difficult decision this weekend, which was to put down our dog. She was 13. The staff at Shawsheen went over and above to make this experience as smooth as something like this could possibly be. They myself and the dog right into a room, explained the process and what happens, allowed me as much time as I needed. The actual process was peaceful - and quick - and they could not have been more professional and caring. I can't say enough good things about how we were treated and I thank them immensely for helping me through it.
Jennifer Topping
5 Feb 2017
REPORT
Staff is so super sweet. So happy that they are our vet.
Lisa Hannaford Mercer
3 Feb 2017
REPORT
We had our very first visit today, and honestly I couldn't have been happier!!! They took their time with me, answer d any questions I had, I really loved them there!!! Thank you all, and we will see ...
We had our very first visit today, and honestly I couldn't have been happier!!! They took their time with me, answer d any questions I had, I really loved them there!!! Thank you all, and we will see you's again in a month!!!!
Terry Bielecki
31 Jan 2017
REPORT
Thank you so much for taking such good care of Micah. You ALWAYS treat him with kindness and compassion.
Mike McInerny
23 Jan 2017
REPORT
The veterinarian always calls you back in a timely manner. The staff is always pleasant. It is a clean and modern facility.
Natalia Mariscal
3 Dec 2016
REPORT
Michelle and Shawn really care about the work they do, my cat has been a patient for about 5 years now and I've never had a complaint or issue with the staff. They do their best to make sure my cat is...
Michelle and Shawn really care about the work they do, my cat has been a patient for about 5 years now and I've never had a complaint or issue with the staff. They do their best to make sure my cat is healthy and give tips when I need help ensuring his well being!
Brittany Marquez
22 Nov 2016
REPORT
Both of my pets go here as well as my sister and mother's dogs and it's the best. The staff is so friendly and I love how much they care for pets! Highly Recommended.
- B. Marquez
Laurie Smith
31 Oct 2016
REPORT
The BEST around!! Been taking my dogs for years.
Dennis Pimentel
25 Oct 2016
REPORT
Been going there for a long time ! They love the animals as much as you do!
Christina P.
20 Sep 2016
REPORT
I have taken my dog and rabbit here for a couple years and have had quite a few bad experiences. First, my rabbit was looking really ill. I called and told them what was going on and they said they co...
I have taken my dog and rabbit here for a couple years and have had quite a few bad experiences. First, my rabbit was looking really ill. I called and told them what was going on and they said they couldnt fit me in until the afternoon (this was at 9 in the morning). I then called Wignall in Dracut who told me to rush in right away because it sounded like she should be looked at immediately. On my way to Wignall she passed away. I still cant believe Shawsheen was going to make me wait all day for an emergency!Now for my dog, Ive had a few issues with my dog. He had some stomach problems early on that were difficult to diagnose. The vet at Shawsheen kept suggesting test after test after test. I couldnt believe the amount of money! Then with a change to his food, per another vet's suggestion, he was much better.Recently took my dog here for a tooth condition. Vet gave me an estimate for nealry $2,000 worth of work and wanted to take his canines out due to plaque. I got another opinion at Hudons Animal Hospital and for under $800, they were able to remove the tooth issue, save his canines and send him home with nice clean teeth. Im so glad I got another opinion!!Also, I really hate that they only accept cash or credit cards. Ive never heard of a doctor not taking checks.
Anthony Gozzo
13 Jun 2016
REPORT
Great service to our beloved Caddie. She knows when we are going to the V-E-T. Very professional staff that loves animals as if they were their own. We highly recommend!!!
Kara Bernardo
22 May 2016
REPORT
I've been bringing my 8 year old lab mix dog here for 4 years. Every time we bring him for a check up the staff is always friendly. My dog hates the vets and they are able to make relax and calm down ...
I've been bringing my 8 year old lab mix dog here for 4 years. Every time we bring him for a check up the staff is always friendly. My dog hates the vets and they are able to make relax and calm down in minutes.
Kallie Casey
18 Mar 2016
REPORT
They don't care about your pets they only care about your wallet.
Please don't take your pet here!! Seriously, if you value your animals comfort and well-being beware of this vet. My family and I wer...
They don't care about your pets they only care about your wallet.
Please don't take your pet here!! Seriously, if you value your animals comfort and well-being beware of this vet. My family and I were taking my cat Marco here for a few years and they were constantly telling us he was unhealthy and that he needed all of these expensive surgeries and dental corrective services even though he showed no symptoms and no signs of irritation.
We took him to another vet for a second opinion after they wrongly prescribed Marco a medication for two weeks that (after doing some research) we found if taken for more than 7 days can be lethal to felines. When confronted about this they were extremely rude and essentially told us it was our problem.
Our new vet has said Marco is in perfect health and that going through with any of the dental work they were constantly pressuring us and guilting us to get him would have been extremely painful for Marco and would have decreased his quality of life.
They don't care about your pets they only care about your wallet.
aaron c.
11 Mar 2016
REPORT
I bring my dogs here every year for there annual checkup and routine doggie health care. Dr. Leblanc is very knowledgeable and very attentive towards my dogs needs. I have two German Shepards and one ...
I bring my dogs here every year for there annual checkup and routine doggie health care. Dr. Leblanc is very knowledgeable and very attentive towards my dogs needs. I have two German Shepards and one of them is very ADHD. But given that in mind they are able to still provide the care to him and my other female GSD. Going back again this year for there annuals again!
Melissa Rose Lotto
16 Feb 2016
REPORT
I have lived in NH, TN, and CT and I have continued to take my pets to Shawsheen. All of their physicals and non emergency care is done with Sarah (the best vet tech ever) and Dr.LeBlanc (most caring ...
I have lived in NH, TN, and CT and I have continued to take my pets to Shawsheen. All of their physicals and non emergency care is done with Sarah (the best vet tech ever) and Dr.LeBlanc (most caring and down to earth vet ever) They tell you what you need and what you don't need, no bs. They do what's best for your pet EVERY time.
Bill M.
9 Jan 2016
REPORT
Ever since we moved to Tewksbury in April we have been bringing our 13 year old cat and recently rescued, 7 month old lab mix puppy to Shawsheen for checkups, shots, and most recently, our puppy's neu...
Ever since we moved to Tewksbury in April we have been bringing our 13 year old cat and recently rescued, 7 month old lab mix puppy to Shawsheen for checkups, shots, and most recently, our puppy's neutering. The doctors and staff at Shawsheen are professional, kind, and keep you aware of future appointments and information as they truly care for our pets. The team at Shawsheen deserves a lot of credit and we can't thank them enough for giving us some peace of mind!
Patrick W.
10 Oct 2015
REPORT
We have been taking our 9 yo beagle here for the last 4 years and could not be more pleased. Dr. Fagan is attentive during our visits as well as with recommendations and calling a day or two later for...
We have been taking our 9 yo beagle here for the last 4 years and could not be more pleased. Dr. Fagan is attentive during our visits as well as with recommendations and calling a day or two later for follow up. The only small issue is getting our dogs nails clipped. You have to make an appointment, usually a week or 2 out for some reason. Other times we were offered to just come by so it's a bit confusing on the policy. In all honesty, it's not a huge deal because of the care our dog receives is top notch. Highly recommended for any of your furry family members.
Bridget Miller
3 Oct 2015
REPORT
Very clean and welcoming, more importantly the staff is extremely attentive and compassionate. Highly recommend
Tracy Hall D'Ampolo
19 Sep 2015
REPORT
Had our first visit today and I can't say enough good things about this establishment!! They were kind and gentle with my dog and explained everything perfectly to us. They did not pressure us to get ...
Had our first visit today and I can't say enough good things about this establishment!! They were kind and gentle with my dog and explained everything perfectly to us. They did not pressure us to get anything, they informed us and let us decide what was best. In fact, we asked about teeth cleaning for our dog, but once they looked at her said she doesn't need it!! It's not just about money for them, they seem to truly care! Couldn't be happier!!
Kendall Marie
23 Jul 2015
REPORT
I can't even begin to express my enjoyment for picking this Vetinary hospital for my my now 10week old Boston Terrier puppy! He was extremely sick a few days after bringing him home in early July. I w...
I can't even begin to express my enjoyment for picking this Vetinary hospital for my my now 10week old Boston Terrier puppy! He was extremely sick a few days after bringing him home in early July. I went to a different local veterinary office and was less than satisfied with my experience there, so I looked into another vet for my puppy. The second I walked in the doors at Shawsheen Animal Hospital, I felt extremely welcomed by the staff and everyone was so friendly. The vet tech Cara, has been more than helpful and one of the most genuinely nice people I have ever met, who also has an extreme knowledge for this field! Dr. Mark Fagan, is also absolutely amazing and it's evident he truly cares for the well being of animals and their owners, I appreciate that he is able to understand my concerns and is more than willing to answer any question I may have regarding my puppy. They make me feel comfortable, and are able to explain everything in a positive educated manner. If you're looking for a great wonderful place that will truly care about your pet, go to Shawsheen!! I couldn't be happier with my choice of going to this amazing animal hospital. Since being at Shawsheen, my puppy has been thriving and is now receiving the correct care and I couldn't be anymore thankful for the help I have received by these experienced professionals for my pup Jaxon!
Annie L.
24 Jun 2015
REPORT
We've been taking our cats and dogs here for the last 14 years. As the animals age, it's 2 checkups annually in order to stay on top of health concerns. In addition, multiple visits for issues like do...
We've been taking our cats and dogs here for the last 14 years. As the animals age, it's 2 checkups annually in order to stay on top of health concerns. In addition, multiple visits for issues like dog paws cut on glass in the woods, ear infections from swamping, cat bites from squabbles, and on and on. That's a LOT of visits, and I can say that not once have I been exposed to attitude or rudeness or guilt trips. These people are CARING and are going to advocate for the best treatment possible, if it's a budget concern, just say so. Options are always presented, wait and see is never scoffed at if it isn't an urgent issue, additional information is made readily available. Staff will go the extra mile in an emergency. With my furry family, I'm grateful to have them in town just a mile away.
Austin Shepard
9 May 2015
REPORT
Shawsheen Animal hospital is a welcoming, clean, and top notch hospital. Everyone I met greeted me with a smile, and I could tell the doctors brought compassion, honesty, and integrity to their appoi...
Shawsheen Animal hospital is a welcoming, clean, and top notch hospital. Everyone I met greeted me with a smile, and I could tell the doctors brought compassion, honesty, and integrity to their appointments.
Derek H.
14 Jan 2015
REPORT
Doctor's perform the wrong surgery on my dogg and think its fine and theres nothing wrong with it. We got no apology or anything along the lines of okay how can we make you happy or what can we do for...
Doctor's perform the wrong surgery on my dogg and think its fine and theres nothing wrong with it. We got no apology or anything along the lines of okay how can we make you happy or what can we do for you, nothing was said to that extent.This place is a joke you would think people in the animal profession would actually care about animals well you thought wrong. My family and I have been going here for over 10 years and we are going to finally stop. This place is just a money hungry business That just cares about extracting money from your wallet. I've never in my life seen a business so pushy about adding things on to your bill you almost feel like it's a joke cause it's so bad. READ THE COMMENTS BELOW PEOPLE SAY THE SAME THING. AND THE REASON WHY THEY DO THAT IS BECAUSE THE OWNER TAKES THEM TO THE BAHAMAS if they exceed a SALES GOAL.DO NOT bring your pet here they truly don't care about your pet it's disgusting.
Faith Y.
19 Nov 2014
REPORT
I agree with Kira, they suck you in appearing to care, then they hit you with tests and exams your pet doesn't need. If you balk at the cost they get aggravated and attempt to make you feel like a ...
I agree with Kira, they suck you in appearing to care, then they hit you with tests and exams your pet doesn't need. If you balk at the cost they get aggravated and attempt to make you feel like a bad pet owner because you can't afford all the tests. I asked for them to write the script for my dogs meds so I could see if it would be cheaper at the pharmacy, they wrote it in my dogs name which meant I couldn't fill it at my pharmacy. You'd think they'd want to keep you satisfied and try to help you, but instead they stick it to you! Not a happy customer!I felt very pressured and bullied to purchase the meds and pet food (in large quantities, when this is just a trial!) . I'm looking for a new animal hospital.
Carol M.
19 Oct 2014
REPORT
I highly recommend Shawsheen! I have had nothing but positive, friendly interactions with all the staff and doctors. They take great care of my animals and are very upfront with costs and my options...
I highly recommend Shawsheen! I have had nothing but positive, friendly interactions with all the staff and doctors. They take great care of my animals and are very upfront with costs and my options for treatment. I am very happy I found Shawsheen!
Timothy Davis
7 May 2014
REPORT
This place has been fantastic and responsive to all of our needs for our three cats. Best veterinarian's office I've ever been to.
Kerri L.
17 Mar 2014
REPORT
Shawsheen Animal Hospital has been one of the most amazing experiences I have had for my 2 dogs! I have tried at least 3 other veterinarians and NONE of them compare! They have made me feel welcome ...
Shawsheen Animal Hospital has been one of the most amazing experiences I have had for my 2 dogs! I have tried at least 3 other veterinarians and NONE of them compare! They have made me feel welcome and I feel like I am part of the Shawsheen family, not just another customer walking through the door. They listen attentively and give special attention to me and my dogs. We receive personal attention from every staff member, from the front desk, to the techs, to the doctors. Their prices are more than reasonable and they always give me an estimate of the services prior to any type of medical attention my dogs need. They also introduced me to Trupanion. I had another pet insurance in the past and wasn't happy with it. Trupanion had a 30 day trial and because I decided to try it, it has saved me THOUSANDS of dollars! One of my dogs has an ongoing liver issue and he needs medical attention more frequently than a healthy dog. I HIGHLY recommend Shawsheen Animal Hospital to anyone with pets. They have gone above and beyond for my dog's health care in so many ways! They are professional and caring. My experience with them has been exceptional and they are unparalleled to any other facility!Tia, Tucker, Kerri and Bill
David L.
1 Mar 2014
REPORT
I have just started going there for my dog butter and they have been so helpful and nice on caring for my dog well being and not all about the money..and helping use understand what he is going thoug...
I have just started going there for my dog butter and they have been so helpful and nice on caring for my dog well being and not all about the money..and helping use understand what he is going thought and what his need are after the surgery they did for My little buddy. There price are very far.. Ever one there seems to be very friendly and wants to help take care of your pet..... I just want ever one to know my experience I had here at shaw sheen veterinarian .I suggest you give them a try for yourself and your pet u will not regret it..
Karin Lewis
25 Oct 2013
REPORT
The staff at Shawsheen Animal Hospital are absolutely wonderful! Our cats Tessa, Gabriel, Licorice, and Bella were very well looked after while we lived in Tewksbury. From having the girls come to t...
The staff at Shawsheen Animal Hospital are absolutely wonderful! Our cats Tessa, Gabriel, Licorice, and Bella were very well looked after while we lived in Tewksbury. From having the girls come to take care of the cats while we were away, to them lugging cases of cat food to my car because I had my infant to handle, no request was too big or too small. And I always knew the cats were as healthy as possible - always up to date on vaccinations and regular check-ups. I wish we could have packed everyone up and brought them with us when we moved to California - there is no replacing that wonderful group! We miss you! Bob, Karin, Rowan, Tessa, Gabriel, Licorice, and Bella Lewis
Dave S.
21 Jan 2013
REPORT
Extremely pushy! We brought our dog here when we moved to the area, and just like some other reviews have said, they are extremely pushy about vaccines and procedures. For example, we have a 12 yr o...
Extremely pushy! We brought our dog here when we moved to the area, and just like some other reviews have said, they are extremely pushy about vaccines and procedures. For example, we have a 12 yr old dog that they want to put under to do some dental work, and when we said we didn't feel comfortable putting our 12 yr old dog under, they really gave us the cold shoulder, tried to make us feel bad about it, and quite honestly, treated us like total crap. They also didn't seem too interested in our opinions and I didn't feel like they were really listening to us.We are absolutely done with Shawsheen Animal Hospital and will never be going back. McGrath Animal Hospital in Billerica (where our cats go) is absolutely wonderful and has a great caring staff. I'd highly recommend McGrath over Shawsheen.
A Google User
23 Sep 2011
REPORT
shawsheen animal hospital is the place to go for top-notch service. Drs. Caruso and LeBlanc are the most compassionate vets around. They treat my animals with love and tenderness. The staff is just...
shawsheen animal hospital is the place to go for top-notch service. Drs. Caruso and LeBlanc are the most compassionate vets around. They treat my animals with love and tenderness. The staff is just as wonderful. The techs are gentle and kind. Anyone who answers the phone is helpful and will get the answers for you if they don't know the answers. They keep up-to-date on everything there so that you get results. We love Shawsheen! -Kat and Ted
Anna Kaiser
21 Sep 2011
REPORT
I originally took my dog here, when she was around 3 months old when we first got her. They were very nice with my young puppy. I recommended my mother in law come here after she found several lumps o...
I originally took my dog here, when she was around 3 months old when we first got her. They were very nice with my young puppy. I recommended my mother in law come here after she found several lumps on her 9 year old dog's body. What happened afterwards completely swayed my opinion about this veterinary practice. Her dog went in to get spayed, and to get cancerous lumps removed- INSTEAD she came out of here she did not have any surgeries done, IN FACT she had a broken jaw because they intubated her wrong/ may have dropped her (mind you she is a small dog). They then told my mother in law to go to Woburn Animal Hospital, who couldn't help her dog. Then, she went to Angel's Memorial who ended up performing surgery on her. The worst part about this situation was that Shawsheen Animal Hospital did not tell the truth about what happened- they told her three separate stories. I would NEVER take my animal back here in good faith. I moved my dog to a different practice. Would you trust a veterinary practice who did not own up to their own mistakes?
twins2fire
7 Aug 2011
REPORT
very bad experience my dog was injuired under the care of Shawsheen was left with vet tecs to try to explain what happened the vet took off with out even stablizing my dog and my poor dog needed emerg...
very bad experience my dog was injuired under the care of Shawsheen was left with vet tecs to try to explain what happened the vet took off with out even stablizing my dog and my poor dog needed emergency surgery at Angell Hospital and was there for 3 days and has a long road to recovery! It's to bad we have to put a star so we can post because I am not giving one thats for sure.
kira4343
26 Dec 2009
REPORT
They are the worst vet in Tewksbury. Over priced, tehy could care less, they are all a bout marketing and having your pet go throug useless exams and they try tp pressure you into so many expensive th...
They are the worst vet in Tewksbury. Over priced, tehy could care less, they are all a bout marketing and having your pet go throug useless exams and they try tp pressure you into so many expensive things you pet does not need. There are alot of people who have written great reviews in the beginning of going to this vet, As I have myself, then they change. If you question prices or you ask why you pet needs a scan that he might not need, they have an attitude. They misdiagnose and they don't even give you the best trwatments out there, they are not state of the art like they claim to be. They are super super friendly at first to reel you in. I thought they were the best ever, and boy did I found out the hard way. It wasn't until I asked around that ALOT OF PEOPLE shared the same experience as I. You may love them and they may love you, if you have alot of money to spend and don't care, otherwise if you are on a budget or having tough times, they DONOT WORK WITH YOU. I think they are the worst vet i have ever been too. More like Shawsheen scam clinic. I wish anyone luck, but heed my warning, they are mean when you question certain things.
spaceegirl999
6 Jul 2009
REPORT
Shawsheen takes excellent care of my dog. They have flexible hours and online access.
Book an Appointment
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(978) 851-5558
FAQs
Where is Shawsheen Animal Hospital located?
Shawsheen Animal Hospital is located at 1415 Main St, NULL, Tewksbury,NULL 01876. It's easily accessible to pet owners in the Tewksbury area and surrounding communities.
What are the opening hours for Shawsheen Animal Hospital?
Shawsheen Animal Hospital is openMonday 08:00 AM - 20:00 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 19:00 PM, Thursday 08:00 AM - 17:00 PM, Friday 08:00 AM - 19:00 PM. On Saturdays, it's open 09:00 AM to 14:00 PM. It is closed on Sundays.
Is Shawsheen Animal Hospital open on Saturdays?
Yes, Shawsheen Animal Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 14:00 PM.
Is Shawsheen Animal Hospital open on Sundays?
No, Shawsheen Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Shawsheen Animal Hospital?
You can book an appointment online with Shawsheen Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Shawsheen Animal Hospital offer?
Shawsheen Animal Hospital in Tewksbury offers a range of veterinary services, including Boarding, Dental, Surgery, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Shawsheen Animal Hospital offer vaccinations for pets?
Yes, Shawsheen Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Tewksbury clinic.
Does Shawsheen Animal Hospital offer pet dental care?
Absolutely. Shawsheen Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Shawsheen Animal Hospital provide boarding or kennel services?
Yes, Shawsheen Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Shawsheen Animal Hospital?
Shawsheen Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Tewksbury has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-20:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-17:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
09:00AM-14:00PM
Popular Hours
Closed on Sunday
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Shawsheen Animal Hospital
Tewksbury, Massachusetts
General Info
Shawsheen Animal Hospital in Tewksbury delivers veterinary services that emphasize transparent communication and enduring relationships to ensure Massachusetts families experience confidence at every milestone and appointment. The majority of veterinary visits begin with pet owners recounting stories about their pets showing signs of slower movement meal skipping frequent scratching or altered behavior. Veterinarians initiate their assessments through detailed examinations which include body weight trends as well as joint movement alongside oral health checks and respiratory rhythms while also inspecting coat and skin conditions and observing behavioral patterns. Every discovered detail undergoes documentation and discussion to provide owners with clear distinctions between normal conditions, new findings, and potential issues that may need ongoing observation or additional care. Shawsheen Animal Hospital delivers preventive care including vaccinations lab testing dental cleanings nutritional planning and parasite control together with chronic care support for conditions like allergies arthritis and metabolic issues. Every appointment serves as a platform to address previous issues while setting wellness objectives and presenting age-specific, breed-tailored, and environment-based care options which may include lifestyle adjustments, seasonal requirements, or behavioral modifications. Owners depart with detailed actionable summaries including treatment plans symptom watchlists follow-up timeframes and access to digital records or medication tips. Families with hectic routines and those caring for senior pets or multiple animals have the option to request adjusted pacing along with telemedicine when available as well as logs to maintain organization between visits. Shawsheen Animal Hospital establishes a dependable veterinary service across Massachusetts including Tewksbury by delivering consistent care for all concerns from minor adjustments to significant life stages.
Business Hours
Monday
08:00AM-20:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-17:00PM
Friday
08:00AM-19:00PM
Saturday
09:00AM-14:00PM
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
Services
Boarding
Dental
Surgery
Vaccinations
Reviews
Michelle Tower
2 Jun 2021
Worst place ever
Deanna L.
17 Apr 2019
Shawsheen Animal Hospital's team is everything you could hope for when thinking of your fur babies' care takers. They are always warm, friendly and caring. One of our pups isn't the easiest and the te...
Shawsheen Animal Hospital's team is everything you could hope for when thinking of your fur babies' care takers. They are always warm, friendly and caring. One of our pups isn't the easiest and the team there has always gone above and beyond to make her as comfortable as possible. It is so obvious that they all take what they do very personally. They always follow up with a call the next day and always squeeze them in when we are in a pinch. They even help us keep track of our pups monthly medications and annual appointments through email! Their online store which has recently been added also keeps it easy to make sure we are on track with everything they may need! Overall, the team is Knowledgeable, professional and friendly. Their offices are immaculate and comfortable. You can't ask for anything more!
Rachel F.
17 Apr 2019
We love Shawsheen Animal Hospital! We've been bringing my (now) 9 year old dog here nearly his whole life. He's timid (to say the least), but the techs and doctors are always welcoming and know how to...
We love Shawsheen Animal Hospital! We've been bringing my (now) 9 year old dog here nearly his whole life. He's timid (to say the least), but the techs and doctors are always welcoming and know how to handle him best. Absolutely recommended!
Dan H.
22 Mar 2019
my beautiful 15 yr old dog had been a 15 yr client. after being told they would need 2 days for an end of life house visit earlier this year, I was told they couldn't see him for the rest of the week ...
my beautiful 15 yr old dog had been a 15 yr client. after being told they would need 2 days for an end of life house visit earlier this year, I was told they couldn't see him for the rest of the week when we called on a Wednesday. They were booked. I ended up calling Andover Animal hospital who came the next morning. After claiming Dr. Caruso is wonderful for end of life care, this was not the case. They referred us to another service. By Friday, you would think their would be a follow up call to see what had happened, but no. I called them to let them know, and said how not compassionate they were after 15 years. I would not recommend them to another pet owner.
Karen M.
18 Mar 2019
I have to agree with Shar M - the first time I went I was very pleased... the second visit for a rabies shot was a disaster! Upon entering the exam room the tech started plying my cat with little pile...
I have to agree with Shar M - the first time I went I was very pleased... the second visit for a rabies shot was a disaster! Upon entering the exam room the tech started plying my cat with little piles of treats and she didn't stop! When the vet entered she started with the treats - all in all more than I give my cat in days (BTW, no treats the first visit, no problems) -- then the vet pulls my cat away from the treats and he didn't react well -- downhill from there - my cat hissed, his back went up and he screamed; I've never seen any of this behavior in 8 years -- they blocked my view - enough! Then the vet leaves and the tech suggests I drug my cat and do I want a prescription!! I couldn't get out of there fast enough - I agree they really push extra services, products, etc -- I should drug my cat because they mishandled him -- too many good vets, find one of them and absolutely avoid this place!!
Joyce P.
26 Oct 2018
My pets have been patients at Shawsheen Animal hospital since 2005. One of my dogs has had some surgeries here, one was a jaw surgery for a very invasive tumor. Some had been referred to specialists, ...
My pets have been patients at Shawsheen Animal hospital since 2005. One of my dogs has had some surgeries here, one was a jaw surgery for a very invasive tumor. Some had been referred to specialists, but some have been taken care of there. Everyone that works there is very nice. I have to say my favorite Vet there is Dr LeBlanc. Mainly because he lets my dog slobber all over him. And I trust him 100% I only wish they were open a little longer or on Sundays.
Lauren F.
11 Sep 2018
Everyone at Shawsheen has been more than helpful and patient. Whether you've had several pets before or maybe this is your first pet and you have a lot of questions, they will guide you through the pr...
Everyone at Shawsheen has been more than helpful and patient. Whether you've had several pets before or maybe this is your first pet and you have a lot of questions, they will guide you through the process. I really appreciate their professionalism!
Andy Giroux
16 Jul 2018
Staff is always friendly and knowledge. They don't push products or procedures or medications onto us.
Crystal Colson
22 Mar 2018
Very happy with the way they love our tiniest family member! We won't be going anywhere else to get our pup treated.
Jessie N.
10 Mar 2018
Great experience here. They were not at all pushy with vaccines like the previous posts say. They made sure to mention them all and inform us but said right away it wasn't necessary to do today. Krist...
Great experience here. They were not at all pushy with vaccines like the previous posts say. They made sure to mention them all and inform us but said right away it wasn't necessary to do today. Kristen was great at handling our over the top easily excitable pit bull. This is the only vet I will go to in the future.
Shar M.
7 Mar 2018
Terribly disappointed! Their main focus is on up-selling and they are quite rude when you don't bite. Every pet owner does what he feels is best for his pet - and most must consider a budget. If I use...
Terribly disappointed! Their main focus is on up-selling and they are quite rude when you don't bite. Every pet owner does what he feels is best for his pet - and most must consider a budget. If I used any brand other than what they were selling, they would shame me about it. I just don't understand it; three pets - all up to date on vaccines, all spayed/neutered, all on flea/tick control, all had dental care and grooming...but that's not *enough* from their point of view? I did the best I could for the 3 pets I adopted, and none of them ever went without care (or love!) If their hearts were in the right place, they might give you a pat on the back for keeping unwanted animals from being euthanized - or on the street. But that's just not who they are...they are only about one thing: $$$Shawsheen's doctors are highly motivated by money, and when your pocketbook doesn't open as wide as they'd like, they become less gracious with each visit. Also, when they make mistakes, they are not offering any apologies (pretty arrogant). They did their best to UP-SELL, and I really felt it! Shop around - there are better practices out there. I was totally turned off by this practice and took my pets elsewhere, after being with them for a couple of years. Best decision I could have made :-)
Ella Pagliuca
30 Jan 2018
So happy I took my kitty to Shawsheen Animal Hospital. Great staff, very friendly and doctor was great at explaining treatment and actually treating my cat. I was taking him to Bandfield at Petsmart a...
So happy I took my kitty to Shawsheen Animal Hospital. Great staff, very friendly and doctor was great at explaining treatment and actually treating my cat. I was taking him to Bandfield at Petsmart and they were not good at all. Happy I got a flyer in the mail about Shawsheen because it’s actually closer to my house and makes me feel better about taking my cat somewhere they actually know what they’re doing.
Kelly Imbody
29 Dec 2017
Staff is so nice, but they definitely just want money. Multiple days, thousands later, no answers. So sad that animals don't come first. Other vets wants to know why, if this is our regular vet, thes...
Staff is so nice, but they definitely just want money. Multiple days, thousands later, no answers. So sad that animals don't come first. Other vets wants to know why, if this is our regular vet, these tests weren't done. So sad that animals don't come first with them and they don't care
Susan Cianciulli
15 Dec 2017
Took our very sick dog there. Was told by 2 other vets to put her to sleep or have $8000 surgery. Dr. LaBlanc is wonderful very honest and compasionate! So glad we found them! Definitely never going b...
Took our very sick dog there. Was told by 2 other vets to put her to sleep or have $8000 surgery. Dr. LaBlanc is wonderful very honest and compasionate! So glad we found them! Definitely never going back to old vet that we used for 3 cats and 1 dog for many years! This will always be where all our pets go for now on! Love them great caring people!
Hannah W.
7 Dec 2017
This place is the best. They really care about your pet and go above and beyond to provide good care. They have fit me in on short notice and even called to check in on my dog a few days later. Plus t...
This place is the best. They really care about your pet and go above and beyond to provide good care. They have fit me in on short notice and even called to check in on my dog a few days later. Plus they have reasonable prices and are up front about costs - no surprises. I can't recommend them enough!
Laura J.
3 Nov 2017
****Shawsheen Animal Hospital blocked me from their Facebook page and deleted my review because they don't want this getting out there.. I will be sharing this info on all of social media until this d...
****Shawsheen Animal Hospital blocked me from their Facebook page and deleted my review because they don't want this getting out there.. I will be sharing this info on all of social media until this doesn't happen to anyone else! If I could give them 0 stars I absolutely would. This past weekend my SIX month old german shepherd PUPPY was showing signs of an infection i.e puss drainage and desperately needed antibiotics. I have been going here with my puppy since he was 3 months old. When I called this Saturday for an emergency appointment they proceeded to tell me that he could not be seen but for a fee of $150 they could fit him in. ????? Ok so no appointment but if I pay you $150 you'll be able to open up a spot for me!? Absolutely disgusting and corrupt. I would NOT ever take any of your animals to a place that is willing to take your money like that when they know you're desperate. Despicable establishment. There are plenty of other vets in the area.. one of which fit me in that day for FREE. What a concept.
Michelle Correnti
30 Aug 2017
Surprisingly disappointing experience after attempting to make a switch to SAH. Staff were friendly and accommodating with making a same day appointment and obtaining records from my dogs former vet i...
Surprisingly disappointing experience after attempting to make a switch to SAH. Staff were friendly and accommodating with making a same day appointment and obtaining records from my dogs former vet in preparation for my visit, but that's where it ended. I arrived 10 minutes early as requested to complete paperwork. I was called into a room shortly after and approached by...A tech? The doctor? No introduction, asked many questions, typed more than talked to me, and replied a little too quickly with no eye contact, "ya...ya...yup." A little rough with my dog who cried from her ministrations to get a sample from her ear. Proceeded to quote me costs that were considerably higher than my former vet. Left the room to "get the doctor", (so I guess she was a tech after all) and that's when I waited...20, 25, 30...31...32 minutes. That's it. Went to the desk and said I'm leaving. Never in the 8 years of pet ownership have I waited that long. I reentered the "empty" waiting room and offered to pay for the ear sample taken, but nothing else. The office manager offered an apology, which wasn't her fault. Offered a complimentary physical at a later date and said they were running behind. I turned and looked at the empty waiting room, which she then noticed, and made a different excuse for the doctors absence. They pardoned my visit without a charge at that point which was kind.
The only credit I can give this establishment is for its cleanliness and friendly service by the receptionists and business manager. Shame on the Vet...they lost my business of 3 dogs and any referrals made to friends and family. Sorry but I cannot recommend this establishment.
Tina S.
24 Aug 2017
This place is horrible. They misdiagnosed my dog who's been very sick for a couple of days. Not knowing what was wrong we brought her here and they ran some tests, did x-rays but did not check for Lym...
This place is horrible. They misdiagnosed my dog who's been very sick for a couple of days. Not knowing what was wrong we brought her here and they ran some tests, did x-rays but did not check for Lyme disease which we were all worried about and also asked them if they think it was Lyme. They apparently didn't think it was but little did they know, they were wrong. After her coming home last night, we waited out until this morning to see if she was at least any better. She became worse in the morning and couldn't walk at all, peed herself, just the look on her face was pain all over for her and for us to see her suffering this bad. We brought her back to the vets today, they ran the Lyme test and still had the nerve to charge an extra 150$ on top of the 700$ we already spent over the wrong medication and to be rushed with the appointment. The doctor did not take time out of his day to care about our dog and her needs for help and to just assume what he thought which was wrong. No apology from anyone from that place after our dog almost passed away from sickness. Shame on you guys!!!!!!! So unprofessional there. I never write anything bad about a place so when I do it's cause I'm pissed.
Lisa Marie
22 May 2017
both my dogs are treated exceptionally well at Shawsheen. @Dr Caruso is our favorite.
Karen Gray
17 Mar 2017
Excellent staff! They're very kind, attentive to your pets needs. They take the time to explain things and answer your questions. I've been going there for awhile now and I have never had any issues o...
Excellent staff! They're very kind, attentive to your pets needs. They take the time to explain things and answer your questions. I've been going there for awhile now and I have never had any issues or problems that were never resolved!
Nicole Leo
8 Feb 2017
Very friendly staff! Made my pup feel so comfortable love it there
Kelly V.
6 Feb 2017
I had to make the most difficult decision this weekend, which was to put down our dog. She was 13. The staff at Shawsheen went over and above to make this experience as smooth as something like this ...
I had to make the most difficult decision this weekend, which was to put down our dog. She was 13. The staff at Shawsheen went over and above to make this experience as smooth as something like this could possibly be. They myself and the dog right into a room, explained the process and what happens, allowed me as much time as I needed. The actual process was peaceful - and quick - and they could not have been more professional and caring. I can't say enough good things about how we were treated and I thank them immensely for helping me through it.
Jennifer Topping
5 Feb 2017
Staff is so super sweet. So happy that they are our vet.
Lisa Hannaford Mercer
3 Feb 2017
We had our very first visit today, and honestly I couldn't have been happier!!! They took their time with me, answer d any questions I had, I really loved them there!!! Thank you all, and we will see ...
We had our very first visit today, and honestly I couldn't have been happier!!! They took their time with me, answer d any questions I had, I really loved them there!!! Thank you all, and we will see you's again in a month!!!!
Terry Bielecki
31 Jan 2017
Thank you so much for taking such good care of Micah. You ALWAYS treat him with kindness and compassion.
Mike McInerny
23 Jan 2017
The veterinarian always calls you back in a timely manner. The staff is always pleasant. It is a clean and modern facility.
Natalia Mariscal
3 Dec 2016
Michelle and Shawn really care about the work they do, my cat has been a patient for about 5 years now and I've never had a complaint or issue with the staff. They do their best to make sure my cat is...
Michelle and Shawn really care about the work they do, my cat has been a patient for about 5 years now and I've never had a complaint or issue with the staff. They do their best to make sure my cat is healthy and give tips when I need help ensuring his well being!
Brittany Marquez
22 Nov 2016
Both of my pets go here as well as my sister and mother's dogs and it's the best. The staff is so friendly and I love how much they care for pets! Highly Recommended.
- B. Marquez
Laurie Smith
31 Oct 2016
The BEST around!! Been taking my dogs for years.
Dennis Pimentel
25 Oct 2016
Been going there for a long time ! They love the animals as much as you do!
Christina P.
20 Sep 2016
I have taken my dog and rabbit here for a couple years and have had quite a few bad experiences. First, my rabbit was looking really ill. I called and told them what was going on and they said they co...
I have taken my dog and rabbit here for a couple years and have had quite a few bad experiences. First, my rabbit was looking really ill. I called and told them what was going on and they said they couldnt fit me in until the afternoon (this was at 9 in the morning). I then called Wignall in Dracut who told me to rush in right away because it sounded like she should be looked at immediately. On my way to Wignall she passed away. I still cant believe Shawsheen was going to make me wait all day for an emergency!Now for my dog, Ive had a few issues with my dog. He had some stomach problems early on that were difficult to diagnose. The vet at Shawsheen kept suggesting test after test after test. I couldnt believe the amount of money! Then with a change to his food, per another vet's suggestion, he was much better.Recently took my dog here for a tooth condition. Vet gave me an estimate for nealry $2,000 worth of work and wanted to take his canines out due to plaque. I got another opinion at Hudons Animal Hospital and for under $800, they were able to remove the tooth issue, save his canines and send him home with nice clean teeth. Im so glad I got another opinion!!Also, I really hate that they only accept cash or credit cards. Ive never heard of a doctor not taking checks.
Anthony Gozzo
13 Jun 2016
Great service to our beloved Caddie. She knows when we are going to the V-E-T. Very professional staff that loves animals as if they were their own. We highly recommend!!!
Kara Bernardo
22 May 2016
I've been bringing my 8 year old lab mix dog here for 4 years. Every time we bring him for a check up the staff is always friendly. My dog hates the vets and they are able to make relax and calm down ...
I've been bringing my 8 year old lab mix dog here for 4 years. Every time we bring him for a check up the staff is always friendly. My dog hates the vets and they are able to make relax and calm down in minutes.
Kallie Casey
18 Mar 2016
They don't care about your pets they only care about your wallet.
Please don't take your pet here!! Seriously, if you value your animals comfort and well-being beware of this vet. My family and I wer...
They don't care about your pets they only care about your wallet.
Please don't take your pet here!! Seriously, if you value your animals comfort and well-being beware of this vet. My family and I were taking my cat Marco here for a few years and they were constantly telling us he was unhealthy and that he needed all of these expensive surgeries and dental corrective services even though he showed no symptoms and no signs of irritation.
We took him to another vet for a second opinion after they wrongly prescribed Marco a medication for two weeks that (after doing some research) we found if taken for more than 7 days can be lethal to felines. When confronted about this they were extremely rude and essentially told us it was our problem.
Our new vet has said Marco is in perfect health and that going through with any of the dental work they were constantly pressuring us and guilting us to get him would have been extremely painful for Marco and would have decreased his quality of life.
They don't care about your pets they only care about your wallet.
aaron c.
11 Mar 2016
I bring my dogs here every year for there annual checkup and routine doggie health care. Dr. Leblanc is very knowledgeable and very attentive towards my dogs needs. I have two German Shepards and one ...
I bring my dogs here every year for there annual checkup and routine doggie health care. Dr. Leblanc is very knowledgeable and very attentive towards my dogs needs. I have two German Shepards and one of them is very ADHD. But given that in mind they are able to still provide the care to him and my other female GSD. Going back again this year for there annuals again!
Melissa Rose Lotto
16 Feb 2016
I have lived in NH, TN, and CT and I have continued to take my pets to Shawsheen. All of their physicals and non emergency care is done with Sarah (the best vet tech ever) and Dr.LeBlanc (most caring ...
I have lived in NH, TN, and CT and I have continued to take my pets to Shawsheen. All of their physicals and non emergency care is done with Sarah (the best vet tech ever) and Dr.LeBlanc (most caring and down to earth vet ever) They tell you what you need and what you don't need, no bs. They do what's best for your pet EVERY time.
Bill M.
9 Jan 2016
Ever since we moved to Tewksbury in April we have been bringing our 13 year old cat and recently rescued, 7 month old lab mix puppy to Shawsheen for checkups, shots, and most recently, our puppy's neu...
Ever since we moved to Tewksbury in April we have been bringing our 13 year old cat and recently rescued, 7 month old lab mix puppy to Shawsheen for checkups, shots, and most recently, our puppy's neutering. The doctors and staff at Shawsheen are professional, kind, and keep you aware of future appointments and information as they truly care for our pets. The team at Shawsheen deserves a lot of credit and we can't thank them enough for giving us some peace of mind!
Patrick W.
10 Oct 2015
We have been taking our 9 yo beagle here for the last 4 years and could not be more pleased. Dr. Fagan is attentive during our visits as well as with recommendations and calling a day or two later for...
We have been taking our 9 yo beagle here for the last 4 years and could not be more pleased. Dr. Fagan is attentive during our visits as well as with recommendations and calling a day or two later for follow up. The only small issue is getting our dogs nails clipped. You have to make an appointment, usually a week or 2 out for some reason. Other times we were offered to just come by so it's a bit confusing on the policy. In all honesty, it's not a huge deal because of the care our dog receives is top notch. Highly recommended for any of your furry family members.
Bridget Miller
3 Oct 2015
Very clean and welcoming, more importantly the staff is extremely attentive and compassionate. Highly recommend
Tracy Hall D'Ampolo
19 Sep 2015
Had our first visit today and I can't say enough good things about this establishment!! They were kind and gentle with my dog and explained everything perfectly to us. They did not pressure us to get ...
Had our first visit today and I can't say enough good things about this establishment!! They were kind and gentle with my dog and explained everything perfectly to us. They did not pressure us to get anything, they informed us and let us decide what was best. In fact, we asked about teeth cleaning for our dog, but once they looked at her said she doesn't need it!! It's not just about money for them, they seem to truly care! Couldn't be happier!!
Kendall Marie
23 Jul 2015
I can't even begin to express my enjoyment for picking this Vetinary hospital for my my now 10week old Boston Terrier puppy! He was extremely sick a few days after bringing him home in early July. I w...
I can't even begin to express my enjoyment for picking this Vetinary hospital for my my now 10week old Boston Terrier puppy! He was extremely sick a few days after bringing him home in early July. I went to a different local veterinary office and was less than satisfied with my experience there, so I looked into another vet for my puppy. The second I walked in the doors at Shawsheen Animal Hospital, I felt extremely welcomed by the staff and everyone was so friendly. The vet tech Cara, has been more than helpful and one of the most genuinely nice people I have ever met, who also has an extreme knowledge for this field! Dr. Mark Fagan, is also absolutely amazing and it's evident he truly cares for the well being of animals and their owners, I appreciate that he is able to understand my concerns and is more than willing to answer any question I may have regarding my puppy. They make me feel comfortable, and are able to explain everything in a positive educated manner. If you're looking for a great wonderful place that will truly care about your pet, go to Shawsheen!! I couldn't be happier with my choice of going to this amazing animal hospital. Since being at Shawsheen, my puppy has been thriving and is now receiving the correct care and I couldn't be anymore thankful for the help I have received by these experienced professionals for my pup Jaxon!
Annie L.
24 Jun 2015
We've been taking our cats and dogs here for the last 14 years. As the animals age, it's 2 checkups annually in order to stay on top of health concerns. In addition, multiple visits for issues like do...
We've been taking our cats and dogs here for the last 14 years. As the animals age, it's 2 checkups annually in order to stay on top of health concerns. In addition, multiple visits for issues like dog paws cut on glass in the woods, ear infections from swamping, cat bites from squabbles, and on and on. That's a LOT of visits, and I can say that not once have I been exposed to attitude or rudeness or guilt trips. These people are CARING and are going to advocate for the best treatment possible, if it's a budget concern, just say so. Options are always presented, wait and see is never scoffed at if it isn't an urgent issue, additional information is made readily available. Staff will go the extra mile in an emergency. With my furry family, I'm grateful to have them in town just a mile away.
Austin Shepard
9 May 2015
Shawsheen Animal hospital is a welcoming, clean, and top notch hospital. Everyone I met greeted me with a smile, and I could tell the doctors brought compassion, honesty, and integrity to their appoi...
Shawsheen Animal hospital is a welcoming, clean, and top notch hospital. Everyone I met greeted me with a smile, and I could tell the doctors brought compassion, honesty, and integrity to their appointments.
Derek H.
14 Jan 2015
Doctor's perform the wrong surgery on my dogg and think its fine and theres nothing wrong with it. We got no apology or anything along the lines of okay how can we make you happy or what can we do for...
Doctor's perform the wrong surgery on my dogg and think its fine and theres nothing wrong with it. We got no apology or anything along the lines of okay how can we make you happy or what can we do for you, nothing was said to that extent.This place is a joke you would think people in the animal profession would actually care about animals well you thought wrong. My family and I have been going here for over 10 years and we are going to finally stop. This place is just a money hungry business That just cares about extracting money from your wallet. I've never in my life seen a business so pushy about adding things on to your bill you almost feel like it's a joke cause it's so bad. READ THE COMMENTS BELOW PEOPLE SAY THE SAME THING. AND THE REASON WHY THEY DO THAT IS BECAUSE THE OWNER TAKES THEM TO THE BAHAMAS if they exceed a SALES GOAL.DO NOT bring your pet here they truly don't care about your pet it's disgusting.
Faith Y.
19 Nov 2014
I agree with Kira, they suck you in appearing to care, then they hit you with tests and exams your pet doesn't need. If you balk at the cost they get aggravated and attempt to make you feel like a ...
I agree with Kira, they suck you in appearing to care, then they hit you with tests and exams your pet doesn't need. If you balk at the cost they get aggravated and attempt to make you feel like a bad pet owner because you can't afford all the tests. I asked for them to write the script for my dogs meds so I could see if it would be cheaper at the pharmacy, they wrote it in my dogs name which meant I couldn't fill it at my pharmacy. You'd think they'd want to keep you satisfied and try to help you, but instead they stick it to you! Not a happy customer!I felt very pressured and bullied to purchase the meds and pet food (in large quantities, when this is just a trial!) . I'm looking for a new animal hospital.
Carol M.
19 Oct 2014
I highly recommend Shawsheen! I have had nothing but positive, friendly interactions with all the staff and doctors. They take great care of my animals and are very upfront with costs and my options...
I highly recommend Shawsheen! I have had nothing but positive, friendly interactions with all the staff and doctors. They take great care of my animals and are very upfront with costs and my options for treatment. I am very happy I found Shawsheen!
Timothy Davis
7 May 2014
This place has been fantastic and responsive to all of our needs for our three cats. Best veterinarian's office I've ever been to.
Kerri L.
17 Mar 2014
Shawsheen Animal Hospital has been one of the most amazing experiences I have had for my 2 dogs! I have tried at least 3 other veterinarians and NONE of them compare! They have made me feel welcome ...
Shawsheen Animal Hospital has been one of the most amazing experiences I have had for my 2 dogs! I have tried at least 3 other veterinarians and NONE of them compare! They have made me feel welcome and I feel like I am part of the Shawsheen family, not just another customer walking through the door. They listen attentively and give special attention to me and my dogs. We receive personal attention from every staff member, from the front desk, to the techs, to the doctors. Their prices are more than reasonable and they always give me an estimate of the services prior to any type of medical attention my dogs need. They also introduced me to Trupanion. I had another pet insurance in the past and wasn't happy with it. Trupanion had a 30 day trial and because I decided to try it, it has saved me THOUSANDS of dollars! One of my dogs has an ongoing liver issue and he needs medical attention more frequently than a healthy dog. I HIGHLY recommend Shawsheen Animal Hospital to anyone with pets. They have gone above and beyond for my dog's health care in so many ways! They are professional and caring. My experience with them has been exceptional and they are unparalleled to any other facility!Tia, Tucker, Kerri and Bill
David L.
1 Mar 2014
I have just started going there for my dog butter and they have been so helpful and nice on caring for my dog well being and not all about the money..and helping use understand what he is going thoug...
I have just started going there for my dog butter and they have been so helpful and nice on caring for my dog well being and not all about the money..and helping use understand what he is going thought and what his need are after the surgery they did for My little buddy. There price are very far.. Ever one there seems to be very friendly and wants to help take care of your pet..... I just want ever one to know my experience I had here at shaw sheen veterinarian .I suggest you give them a try for yourself and your pet u will not regret it..
Karin Lewis
25 Oct 2013
The staff at Shawsheen Animal Hospital are absolutely wonderful! Our cats Tessa, Gabriel, Licorice, and Bella were very well looked after while we lived in Tewksbury. From having the girls come to t...
The staff at Shawsheen Animal Hospital are absolutely wonderful! Our cats Tessa, Gabriel, Licorice, and Bella were very well looked after while we lived in Tewksbury. From having the girls come to take care of the cats while we were away, to them lugging cases of cat food to my car because I had my infant to handle, no request was too big or too small. And I always knew the cats were as healthy as possible - always up to date on vaccinations and regular check-ups. I wish we could have packed everyone up and brought them with us when we moved to California - there is no replacing that wonderful group! We miss you! Bob, Karin, Rowan, Tessa, Gabriel, Licorice, and Bella Lewis
Dave S.
21 Jan 2013
Extremely pushy! We brought our dog here when we moved to the area, and just like some other reviews have said, they are extremely pushy about vaccines and procedures. For example, we have a 12 yr o...
Extremely pushy! We brought our dog here when we moved to the area, and just like some other reviews have said, they are extremely pushy about vaccines and procedures. For example, we have a 12 yr old dog that they want to put under to do some dental work, and when we said we didn't feel comfortable putting our 12 yr old dog under, they really gave us the cold shoulder, tried to make us feel bad about it, and quite honestly, treated us like total crap. They also didn't seem too interested in our opinions and I didn't feel like they were really listening to us.We are absolutely done with Shawsheen Animal Hospital and will never be going back. McGrath Animal Hospital in Billerica (where our cats go) is absolutely wonderful and has a great caring staff. I'd highly recommend McGrath over Shawsheen.
A Google User
23 Sep 2011
shawsheen animal hospital is the place to go for top-notch service. Drs. Caruso and LeBlanc are the most compassionate vets around. They treat my animals with love and tenderness. The staff is just...
shawsheen animal hospital is the place to go for top-notch service. Drs. Caruso and LeBlanc are the most compassionate vets around. They treat my animals with love and tenderness. The staff is just as wonderful. The techs are gentle and kind. Anyone who answers the phone is helpful and will get the answers for you if they don't know the answers. They keep up-to-date on everything there so that you get results. We love Shawsheen! -Kat and Ted
Anna Kaiser
21 Sep 2011
I originally took my dog here, when she was around 3 months old when we first got her. They were very nice with my young puppy. I recommended my mother in law come here after she found several lumps o...
I originally took my dog here, when she was around 3 months old when we first got her. They were very nice with my young puppy. I recommended my mother in law come here after she found several lumps on her 9 year old dog's body. What happened afterwards completely swayed my opinion about this veterinary practice. Her dog went in to get spayed, and to get cancerous lumps removed- INSTEAD she came out of here she did not have any surgeries done, IN FACT she had a broken jaw because they intubated her wrong/ may have dropped her (mind you she is a small dog). They then told my mother in law to go to Woburn Animal Hospital, who couldn't help her dog. Then, she went to Angel's Memorial who ended up performing surgery on her. The worst part about this situation was that Shawsheen Animal Hospital did not tell the truth about what happened- they told her three separate stories. I would NEVER take my animal back here in good faith. I moved my dog to a different practice. Would you trust a veterinary practice who did not own up to their own mistakes?
twins2fire
7 Aug 2011
very bad experience my dog was injuired under the care of Shawsheen was left with vet tecs to try to explain what happened the vet took off with out even stablizing my dog and my poor dog needed emerg...
very bad experience my dog was injuired under the care of Shawsheen was left with vet tecs to try to explain what happened the vet took off with out even stablizing my dog and my poor dog needed emergency surgery at Angell Hospital and was there for 3 days and has a long road to recovery! It's to bad we have to put a star so we can post because I am not giving one thats for sure.
kira4343
26 Dec 2009
They are the worst vet in Tewksbury. Over priced, tehy could care less, they are all a bout marketing and having your pet go throug useless exams and they try tp pressure you into so many expensive th...
They are the worst vet in Tewksbury. Over priced, tehy could care less, they are all a bout marketing and having your pet go throug useless exams and they try tp pressure you into so many expensive things you pet does not need. There are alot of people who have written great reviews in the beginning of going to this vet, As I have myself, then they change. If you question prices or you ask why you pet needs a scan that he might not need, they have an attitude. They misdiagnose and they don't even give you the best trwatments out there, they are not state of the art like they claim to be. They are super super friendly at first to reel you in. I thought they were the best ever, and boy did I found out the hard way. It wasn't until I asked around that ALOT OF PEOPLE shared the same experience as I. You may love them and they may love you, if you have alot of money to spend and don't care, otherwise if you are on a budget or having tough times, they DONOT WORK WITH YOU. I think they are the worst vet i have ever been too. More like Shawsheen scam clinic. I wish anyone luck, but heed my warning, they are mean when you question certain things.
spaceegirl999
6 Jul 2009
Shawsheen takes excellent care of my dog. They have flexible hours and online access.
FAQs
Where is Shawsheen Animal Hospital located?
Shawsheen Animal Hospital is located at 1415 Main St, NULL, Tewksbury,NULL 01876. It's easily accessible to pet owners in the Tewksbury area and surrounding communities.
What are the opening hours for Shawsheen Animal Hospital?
Shawsheen Animal Hospital is openMonday 08:00 AM - 20:00 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 19:00 PM, Thursday 08:00 AM - 17:00 PM, Friday 08:00 AM - 19:00 PM. On Saturdays, it's open 09:00 AM to 14:00 PM. It is closed on Sundays.
Is Shawsheen Animal Hospital open on Saturdays?
Yes, Shawsheen Animal Hospital is open on Saturdays. Their Saturday hours are 09:00AM to 14:00 PM.
Is Shawsheen Animal Hospital open on Sundays?
No, Shawsheen Animal Hospital is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Shawsheen Animal Hospital?
You can book an appointment online with Shawsheen Animal Hospital via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Shawsheen Animal Hospital offer?
Shawsheen Animal Hospital in Tewksbury offers a range of veterinary services, including Boarding, Dental, Surgery, Vaccinations. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Shawsheen Animal Hospital offer vaccinations for pets?
Yes, Shawsheen Animal Hospital provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Tewksbury clinic.
Does Shawsheen Animal Hospital offer pet dental care?
Absolutely. Shawsheen Animal Hospital offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Shawsheen Animal Hospital provide boarding or kennel services?
Yes, Shawsheen Animal Hospital has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Shawsheen Animal Hospital?
Shawsheen Animal Hospital provides spaying and neutering services for pets. Their veterinary team in Tewksbury has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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