New England Animal Medical Center
West Bridgewater, Massachusetts
General Info
The New England Animal Medical Center has a staff of over 100 dedicated veterinarians, technicians, laboratory technicians, receptionists, and other hospital personnel who share in our goal of providing owners and their pets with the best that modern veterinary medicine has to offer. We provide these services in an environment that has equipment and facilities that are "state of the art", but "old fashioned" in our belief that we are here for the express purpose of providing health care for your pet in a compassionate manner.
Reviews
Steven Schwartz
30 Jun 2018
REPORT
My dog ate a bottle of children's Ibuprofin. Stayed here for 2 days. Reasonably priced and very informative doctors. I was updated twice a day. Great experience and my dog is okay!
Elisa Pereira
25 Jun 2018
REPORT
Never going back to this place ever again! No sympathy what so ever! Brought my cat in because he hasn't had any bowel movements in 2 day's and, stopped drinking and eating. They basically left me in ...
Never going back to this place ever again! No sympathy what so ever! Brought my cat in because he hasn't had any bowel movements in 2 day's and, stopped drinking and eating. They basically left me in the room for over 2 hours, brought my cat back in to inform me there was 2 emergencies and I had to wait. Finally the doctor came in and told me that they need to keep him over night to give him edemas and fluid. 1,000 dollars! And, if he needed to be cleaned out by them, 2,000 all up front! I don't have that kind of money. Doctor basically told me if I don't come up with it, there is nothing they can do! So basically if my cat didn't produce a movement, he would die. I was so pissed. Finally agreed to an edema and some fluid, all I could afford. Then they brought me my cat back, not holding him properly and basically shoved him in his box like they couldn't be bothered! Told me if he still wasn't pooping to bring him back. 50 dollars an edema. I ended up paying 184 bucks! 115 just to walk in to be seen. I will never go back there again! High way robbery and the way they talked to me was uncalled for! I paid 16 bucks for an over the counter medicine and, thank god he is back to normal. I will be bringing him else where if something else should come up. Don't recomend this place unless you rob a bank and are ready to be treated like trash if you are not wealthy!
55classylady
21 Jun 2018
REPORT
My cat Reese it turns out has a heart murmur. She needed an ECHO to find out what extent of her murmur. They took great care of her during her ECHO. The vet took time to explain her heart murmur & wha...
My cat Reese it turns out has a heart murmur. She needed an ECHO to find out what extent of her murmur. They took great care of her during her ECHO. The vet took time to explain her heart murmur & what her follow up care. I will continue to go here whenever she needs imaging or emergency care.
Wendy Dameron
1 Jun 2018
REPORT
Fantastic people. Correctly diagnosed my dog. Great experience!
Steve Mack
1 May 2018
REPORT
Great staff, knowledgeable, skilled and competent doctors and veterinary health professionals. Pricing often more affordable than other vets. I really recommend NEAMH.
Schon Zwakman
15 Apr 2018
REPORT
I believe NEAMC both saved my dog's life and helped me avoid a potentially much more expensive surgery for her. It was an emergency visit, and they took us right in, assessed the situation, presented...
I believe NEAMC both saved my dog's life and helped me avoid a potentially much more expensive surgery for her. It was an emergency visit, and they took us right in, assessed the situation, presented options, and allowed me the time and space to make my decision. It wasn't cheap, but hey: 1) Emergency visit; 2) I don't have insurance, and 3) Roxy was anesthetized and scoped that night. I'm happy, and Roxy's back to her old self.
Thank You, NEAMC
Alyce
27 Feb 2018
REPORT
The staff here treated my terminal cat with a lot of respect. They explain every option and understand the bond and love between an animal and a person. I lost my George to a blood clot from end stage...
The staff here treated my terminal cat with a lot of respect. They explain every option and understand the bond and love between an animal and a person. I lost my George to a blood clot from end stage heart failure. Well should I say he became paralyzed and his lungs were filled. It was very very emotional for me for he WAS MY FAMILY. The doctor was so gentle as I held him and sang to him ( I don't know why he hated my singing). I thought for a moment that the doctor was getting a little emotional. I am not sure but if she did, God bless and thank you. I received a card in the mail signed by all the attendants and Doctors and the note was hand written. I thank them so much for everything.
Amanda Adams
22 Feb 2018
REPORT
After the loss of my corgi, Haggis, following a car accident, I'll never use another vet. They tried so very hard to pull him through. Not a dry eye in that trauma room. I've started bringing my new p...
After the loss of my corgi, Haggis, following a car accident, I'll never use another vet. They tried so very hard to pull him through. Not a dry eye in that trauma room. I've started bringing my new puppy, Lunchbox, here in December. Always very accommodating, they explain everything, and their staff is so friendly.
Eric Kraft
8 Feb 2018
REPORT
Our first experience was bitter sweet at NEAMC because we ended up having to put our dog down however our dog had cancer for well over 2 years & on this night it was time to let him go to the Rainbow ...
Our first experience was bitter sweet at NEAMC because we ended up having to put our dog down however our dog had cancer for well over 2 years & on this night it was time to let him go to the Rainbow Bridge.
With that said the care & attention we received was top shelf. They were upfront, honest & understanding. We received a hand written card from the staff in about 2-3 days after dogs passing, pretty impressive to me they took the time & showed their compassion towards our situation.
Should you be in a bind late nights/early mornings or want top care I recommend them fully
Laurie J Marshall
30 May 2017
REPORT
I brought my dog in on Sunday for a broken toe and they charge me 500.00 for the visit. In two days their splint came off and I called them and thet told me at least a 100.00 to put the splint back on...
I brought my dog in on Sunday for a broken toe and they charge me 500.00 for the visit. In two days their splint came off and I called them and thet told me at least a 100.00 to put the splint back on. RIP OFFS. They do not care about animals only mony. Very rude people on top of bad service. Do not go there.
vee Bee
21 May 2017
REPORT
only thing good about this place is the doctors, everyone else is very rude and unprofessional. Show no care or compassion I wonder if they know what an emergency is!
Catie Verve
19 May 2017
REPORT
I can't speak highly enough about the very limited experience that I've had with this facility. My dog needed an abdominal ultrasound. Every person that I dealt with, from the person who first answ...
I can't speak highly enough about the very limited experience that I've had with this facility. My dog needed an abdominal ultrasound. Every person that I dealt with, from the person who first answered the phone to the tech who handled him for the procedure, was professional, courteous and very nice. And as far as specialty procedures go it was very reasonably priced.
Karen L
14 May 2017
REPORT
Took my dog for emergency care. Staff was great, very caring. They took the time to explain everything and have a cost estimate.
Makayla Coleman
23 Feb 2017
REPORT
I can't even begin to express how amazing, sympathetic and caring the staff here are. I had to bring my best furry friend of 15 years to be put to sleep last night, and the nurses and vet were amazing...
I can't even begin to express how amazing, sympathetic and caring the staff here are. I had to bring my best furry friend of 15 years to be put to sleep last night, and the nurses and vet were amazing. After explaining to me the process and what would happen, they gave us as much time as we wanted to grieve and couldn't express how sorry they were enough. It makes this whole process a little easier knowing my Schneider was in good care for his last moments. Thank you New England Animal Medical Center, especially Doctor Lyle
Eileen Halley
26 Jan 2017
REPORT
We had to put our elderly cat down suddenly a few weeks ago and the vet was so kind and sympathetic to our situation. They sent us a condolence card the next day which was unexpected and totally appre...
We had to put our elderly cat down suddenly a few weeks ago and the vet was so kind and sympathetic to our situation. They sent us a condolence card the next day which was unexpected and totally appreciated. I highly recommend them.
Cheryl Curry
8 Jan 2017
REPORT
This place is by far the BEST emergency veterinary hospital in the area. I'm from Newton MA and usually I'm always stuck going to Angell Memorial. My pit bull Rem was rushed to these guys when my regu...
This place is by far the BEST emergency veterinary hospital in the area. I'm from Newton MA and usually I'm always stuck going to Angell Memorial. My pit bull Rem was rushed to these guys when my regular vet from Foxboro Animal hospital found an obstruction. They are more affordable than Angell and tuffs. Though I actually appreciated and love Tuffs, I think I'll be coming here from now on in the future. Even though I ended up losing my beloved dog.. they helped me do everything possible and conducted themselves professionally.
Er McCue
29 Dec 2016
REPORT
I have not even visited this office yet and I cannot express my gratitude enough. After a stressful few weeks of finding out about my cat's heart defect, I finally see some light at the end of the tun...
I have not even visited this office yet and I cannot express my gratitude enough. After a stressful few weeks of finding out about my cat's heart defect, I finally see some light at the end of the tunnel. I am so grateful to the receptionist I spoke to tonight who guided me in the right direction. I was so discouraged after speaking to several hospitals out of Boston that seemed to have no understanding as to how difficult this time was for me. Thank you so much for taking the time to put me at ease and remind me that you are here to help!
Erin Govoni
28 Dec 2016
REPORT
If you have a stray or injured animal you are unwilling to pay for bring it to the designated places or call animal control!! Don't bring it to an emergency facility then give them bad reviews for not...
If you have a stray or injured animal you are unwilling to pay for bring it to the designated places or call animal control!! Don't bring it to an emergency facility then give them bad reviews for not doing what you want them to. It's not their job and it happens all the time. Sometimes if one of the employees are willing to pay for the treatment or adopt the animal then they can help it but they are unable to give free treatment. It's not heartless, that's just the way it is. Many times vets will remove the cost of their time (which is a small fraction of a bill) but they can't for everything that is used. That is property owned by the hospital and meds and anesthesia is expensive. They can do it sometimes with approval but there is a limit. It's terrible to beat down the people that devote their lives to animals and their welfare for something they really wish they could do. I promise the staff were more upset then all you complainers were and it would have been different if you "took them somewhere else", somewhere they are meant to get help in that situation. Don't be lazy and drive further or call around before showing up and dropping off. That is all on you.
Diane West
24 Dec 2016
REPORT
Their Emergency Critical Care department (open 24/7) is outstanding as are their General Practice veterinarians. They also have specialized veterinarians in many disciplines. In house x-ray, ultras...
Their Emergency Critical Care department (open 24/7) is outstanding as are their General Practice veterinarians. They also have specialized veterinarians in many disciplines. In house x-ray, ultrasound, and CAT scan - you can't ask for better care for your fur-kids!
DeeAnna Sanborn
20 Dec 2016
REPORT
Big thanks to Caitlin for sending me in the right direction while my beagle was in toxic shock from eating chocolate even though I went to Cape Cod Vet specialist because it was closer without her giu...
Big thanks to Caitlin for sending me in the right direction while my beagle was in toxic shock from eating chocolate even though I went to Cape Cod Vet specialist because it was closer without her giudence tonight my pup may not have been ok!! Thank you guys for all that you do a big Christmas miricle that he will make a full recovery!! Merry Christmas!!
Tyler Tomasello
8 Dec 2016
REPORT
This is literally the worst animal emergency vet in the south shore! Our experience there was horrendous! Dr. Doyon( if that's even her name because they are so professional) wanted to laugh at me and...
This is literally the worst animal emergency vet in the south shore! Our experience there was horrendous! Dr. Doyon( if that's even her name because they are so professional) wanted to laugh at me and my girlfriend while we were figuring out a solution to my cat that was struck by a vehicle. Very stressful visit, will never be visiting again.
Jean Ostrom
7 Dec 2016
REPORT
I've had to bring my cat Pinky there two times for an issue she has. The last time was last night. The phone calls before bringing her in were quite painful however once there please know the docs a...
I've had to bring my cat Pinky there two times for an issue she has. The last time was last night. The phone calls before bringing her in were quite painful however once there please know the docs are FANTASTIC and probably have no idea what the receptionists put you through (torture). My advice to anyone is skip the call and just bring your animal in. The care for your animal is fantastic. I have thought about applying for a part time job there so that maybe I can make a difference with how the pet owner feels when they call in desperate for help with their pet.
Trish Tavares
10 Nov 2016
REPORT
Liars ....I brought a stray that I had been feeding for 2 years ..he was hit by a car or something was wrong with him at 11pm in pain I brought him in didnt have the money to pay for all the tests so ...
Liars ....I brought a stray that I had been feeding for 2 years ..he was hit by a car or something was wrong with him at 11pm in pain I brought him in didnt have the money to pay for all the tests so I ok to have him put down....they did not they said they would work on him and then call a shelter...I asked on my way out crying my eyes out can I call and check on his status in the am to see if he made it and where he would be...they said yes I called and they lied they said they couldnt tell me anything...I am so angry and upset I will never go there again
Kailyn Simonelli
10 Nov 2016
REPORT
I recently (as in the last 24 hours) had to bring my puppy in for emergency aid and the doctor there made the whole process so much easier on me and my little pup! I can't thank the doctors and vet te...
I recently (as in the last 24 hours) had to bring my puppy in for emergency aid and the doctor there made the whole process so much easier on me and my little pup! I can't thank the doctors and vet techs enough for making it a little easier on me when I had to leave her over night for observation and close watch! I would recommend west bridgewater animal hospital to anybody in a split second! Thank you doctor Wawrzenski for taking such great care of my Gracie girl!
Jill Somers
26 Sep 2016
REPORT
I had to bring my dog in for a broken claw on the weekend. The veterinary staff at NEAMC was awesome! Dr. Doyon took care of my dog while I was there. My consultation with her was pleasant and gentle....
I had to bring my dog in for a broken claw on the weekend. The veterinary staff at NEAMC was awesome! Dr. Doyon took care of my dog while I was there. My consultation with her was pleasant and gentle. The most impactful employee there was Nicki. She came out to the waiting area and took a look at my dog while on her knees, and was very friendly and compassionate. I would have rated NEAMC as five stars, if I had not overheard the receptionist complaining at length to another pet owner, about a customer. I did not think that was appropriate at all. But since I did not have to deal with that woman too much, I still rate it 4 stars. I gained much trust in them there and glad the bill was under $200! Thank you! PS: Pirate says WOOF!
Lisa Messenger
26 Sep 2016
REPORT
I brought my 8 month old boxer pup here after two biopsies (performed at her vets office), of a growth on her wrist, left us with more questions than answers. Dr. Townsend and all the medical staff w...
I brought my 8 month old boxer pup here after two biopsies (performed at her vets office), of a growth on her wrist, left us with more questions than answers. Dr. Townsend and all the medical staff we have come into contact with have been absolutely amazing. My Harleigh has received excellent care, had the growth removed and is now in the process of recovering. Although I have nothing but praise for the medical staff and receptionists alike, I wish I could say the same for the business office. It took me two weeks, several phone calls, being lied to and an angry email in order to receive my reimbursement (deposit for surgery exceeded the actual cost) that should have been processed the next day. They also helped themselves to my money, without my permission, to cover a visit that should have been billed to me. If it weren't for the fact that I am extremely pleased with the services my Harleigh has received, I would be taking my business elsewhere. The NEAMC business office lacks professionalism and accountability for their actions. Even the Hospital Administrator made an assumption regarding MY money because her staff did not follow through with her request. Instead of following up with her staff, she assumed their lack of response mean the situation was status quo, therefore my reimbursement was NEVER processed.
Kerry Rebolo
5 Feb 2016
REPORT
I love NEAMC! The staff is excellent and very professional and I feel very confident with my animals under their care!
Patrick Chatelain
12 Nov 2015
REPORT
A very great place to bring your dog I had a emergency and they save my dog great place
Karin Dreier
26 Jun 2014
REPORT
WOW!! This place is amazing, and I have probably been to every Vet/Animal Hospital in the RI & Mass area. Brought in Shanti for a consult with Orthopedic Surgeon, Dr. Forrest Townsend. Shanti is a yo...
WOW!! This place is amazing, and I have probably been to every Vet/Animal Hospital in the RI & Mass area. Brought in Shanti for a consult with Orthopedic Surgeon, Dr. Forrest Townsend. Shanti is a young pup that we rescued from being put to sleep because she could not use her back legs. Dr. Townsend saw her and was a HUGE help determining our game plan for this angel. Everyone was fantastic. From the front desk to the Vet tech, Josh. Just awesome! 5 stars for sure
Ryan Fitzgerald
23 Mar 2013
REPORT
We brought our cat there due to an odor coming from her mouth and some weight loss. They conducted blood work, discovering she had no kidney, liver, or other issues. The vet stated the odor was due to...
We brought our cat there due to an odor coming from her mouth and some weight loss. They conducted blood work, discovering she had no kidney, liver, or other issues. The vet stated the odor was due to some minor tooth decay and recommended we have dental work done.
One month later we brought her to have dental work done to another veterinarian and discovered she had a large growth under her tongue that was most likely cancer. She died within a week.
It is unacceptable they would have missed this.
Anne Albanese
20 Feb 2013
REPORT
I have been taking my dogs here for about 20 years. The emergency center, which is a different operation than the regular hospital is quite expensive, but I have found similar charges at Tufts Animal ...
I have been taking my dogs here for about 20 years. The emergency center, which is a different operation than the regular hospital is quite expensive, but I have found similar charges at Tufts Animal Hospital. The regular animal hospital is not inexpensive, but they have saved several of my dogs' lives and I have found the staff to be very compassionate and caring. I now carry pet insurance on the dogs we have now. I checked with an animal hospital, which is much closer to our home and their prices were comparable and they don't have overnight staff. N.E.A.M.C. does have a team of qualified professionals, including veterinarians, there all night long. What is the sense in having a hospitalized pet, if there is nobody there to care for them?
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(508) 580-2515
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Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
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08:00AM-18:00PM
Friday
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08:00AM-18:00PM
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New England Animal Medical Center
West Bridgewater, Massachusetts
General Info
The New England Animal Medical Center has a staff of over 100 dedicated veterinarians, technicians, laboratory technicians, receptionists, and other hospital personnel who share in our goal of providing owners and their pets with the best that modern veterinary medicine has to offer. We provide these services in an environment that has equipment and facilities that are "state of the art", but "old fashioned" in our belief that we are here for the express purpose of providing health care for your pet in a compassionate manner.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Steven Schwartz
30 Jun 2018
My dog ate a bottle of children's Ibuprofin. Stayed here for 2 days. Reasonably priced and very informative doctors. I was updated twice a day. Great experience and my dog is okay!
Elisa Pereira
25 Jun 2018
Never going back to this place ever again! No sympathy what so ever! Brought my cat in because he hasn't had any bowel movements in 2 day's and, stopped drinking and eating. They basically left me in ...
Never going back to this place ever again! No sympathy what so ever! Brought my cat in because he hasn't had any bowel movements in 2 day's and, stopped drinking and eating. They basically left me in the room for over 2 hours, brought my cat back in to inform me there was 2 emergencies and I had to wait. Finally the doctor came in and told me that they need to keep him over night to give him edemas and fluid. 1,000 dollars! And, if he needed to be cleaned out by them, 2,000 all up front! I don't have that kind of money. Doctor basically told me if I don't come up with it, there is nothing they can do! So basically if my cat didn't produce a movement, he would die. I was so pissed. Finally agreed to an edema and some fluid, all I could afford. Then they brought me my cat back, not holding him properly and basically shoved him in his box like they couldn't be bothered! Told me if he still wasn't pooping to bring him back. 50 dollars an edema. I ended up paying 184 bucks! 115 just to walk in to be seen. I will never go back there again! High way robbery and the way they talked to me was uncalled for! I paid 16 bucks for an over the counter medicine and, thank god he is back to normal. I will be bringing him else where if something else should come up. Don't recomend this place unless you rob a bank and are ready to be treated like trash if you are not wealthy!
55classylady
21 Jun 2018
My cat Reese it turns out has a heart murmur. She needed an ECHO to find out what extent of her murmur. They took great care of her during her ECHO. The vet took time to explain her heart murmur & wha...
My cat Reese it turns out has a heart murmur. She needed an ECHO to find out what extent of her murmur. They took great care of her during her ECHO. The vet took time to explain her heart murmur & what her follow up care. I will continue to go here whenever she needs imaging or emergency care.
Wendy Dameron
1 Jun 2018
Fantastic people. Correctly diagnosed my dog. Great experience!
Steve Mack
1 May 2018
Great staff, knowledgeable, skilled and competent doctors and veterinary health professionals. Pricing often more affordable than other vets. I really recommend NEAMH.
Schon Zwakman
15 Apr 2018
I believe NEAMC both saved my dog's life and helped me avoid a potentially much more expensive surgery for her. It was an emergency visit, and they took us right in, assessed the situation, presented...
I believe NEAMC both saved my dog's life and helped me avoid a potentially much more expensive surgery for her. It was an emergency visit, and they took us right in, assessed the situation, presented options, and allowed me the time and space to make my decision. It wasn't cheap, but hey: 1) Emergency visit; 2) I don't have insurance, and 3) Roxy was anesthetized and scoped that night. I'm happy, and Roxy's back to her old self.
Thank You, NEAMC
Alyce
27 Feb 2018
The staff here treated my terminal cat with a lot of respect. They explain every option and understand the bond and love between an animal and a person. I lost my George to a blood clot from end stage...
The staff here treated my terminal cat with a lot of respect. They explain every option and understand the bond and love between an animal and a person. I lost my George to a blood clot from end stage heart failure. Well should I say he became paralyzed and his lungs were filled. It was very very emotional for me for he WAS MY FAMILY. The doctor was so gentle as I held him and sang to him ( I don't know why he hated my singing). I thought for a moment that the doctor was getting a little emotional. I am not sure but if she did, God bless and thank you. I received a card in the mail signed by all the attendants and Doctors and the note was hand written. I thank them so much for everything.
Amanda Adams
22 Feb 2018
After the loss of my corgi, Haggis, following a car accident, I'll never use another vet. They tried so very hard to pull him through. Not a dry eye in that trauma room. I've started bringing my new p...
After the loss of my corgi, Haggis, following a car accident, I'll never use another vet. They tried so very hard to pull him through. Not a dry eye in that trauma room. I've started bringing my new puppy, Lunchbox, here in December. Always very accommodating, they explain everything, and their staff is so friendly.
Eric Kraft
8 Feb 2018
Our first experience was bitter sweet at NEAMC because we ended up having to put our dog down however our dog had cancer for well over 2 years & on this night it was time to let him go to the Rainbow ...
Our first experience was bitter sweet at NEAMC because we ended up having to put our dog down however our dog had cancer for well over 2 years & on this night it was time to let him go to the Rainbow Bridge.
With that said the care & attention we received was top shelf. They were upfront, honest & understanding. We received a hand written card from the staff in about 2-3 days after dogs passing, pretty impressive to me they took the time & showed their compassion towards our situation.
Should you be in a bind late nights/early mornings or want top care I recommend them fully
Laurie J Marshall
30 May 2017
I brought my dog in on Sunday for a broken toe and they charge me 500.00 for the visit. In two days their splint came off and I called them and thet told me at least a 100.00 to put the splint back on...
I brought my dog in on Sunday for a broken toe and they charge me 500.00 for the visit. In two days their splint came off and I called them and thet told me at least a 100.00 to put the splint back on. RIP OFFS. They do not care about animals only mony. Very rude people on top of bad service. Do not go there.
vee Bee
21 May 2017
only thing good about this place is the doctors, everyone else is very rude and unprofessional. Show no care or compassion I wonder if they know what an emergency is!
Catie Verve
19 May 2017
I can't speak highly enough about the very limited experience that I've had with this facility. My dog needed an abdominal ultrasound. Every person that I dealt with, from the person who first answ...
I can't speak highly enough about the very limited experience that I've had with this facility. My dog needed an abdominal ultrasound. Every person that I dealt with, from the person who first answered the phone to the tech who handled him for the procedure, was professional, courteous and very nice. And as far as specialty procedures go it was very reasonably priced.
Karen L
14 May 2017
Took my dog for emergency care. Staff was great, very caring. They took the time to explain everything and have a cost estimate.
Makayla Coleman
23 Feb 2017
I can't even begin to express how amazing, sympathetic and caring the staff here are. I had to bring my best furry friend of 15 years to be put to sleep last night, and the nurses and vet were amazing...
I can't even begin to express how amazing, sympathetic and caring the staff here are. I had to bring my best furry friend of 15 years to be put to sleep last night, and the nurses and vet were amazing. After explaining to me the process and what would happen, they gave us as much time as we wanted to grieve and couldn't express how sorry they were enough. It makes this whole process a little easier knowing my Schneider was in good care for his last moments. Thank you New England Animal Medical Center, especially Doctor Lyle
Eileen Halley
26 Jan 2017
We had to put our elderly cat down suddenly a few weeks ago and the vet was so kind and sympathetic to our situation. They sent us a condolence card the next day which was unexpected and totally appre...
We had to put our elderly cat down suddenly a few weeks ago and the vet was so kind and sympathetic to our situation. They sent us a condolence card the next day which was unexpected and totally appreciated. I highly recommend them.
Cheryl Curry
8 Jan 2017
This place is by far the BEST emergency veterinary hospital in the area. I'm from Newton MA and usually I'm always stuck going to Angell Memorial. My pit bull Rem was rushed to these guys when my regu...
This place is by far the BEST emergency veterinary hospital in the area. I'm from Newton MA and usually I'm always stuck going to Angell Memorial. My pit bull Rem was rushed to these guys when my regular vet from Foxboro Animal hospital found an obstruction. They are more affordable than Angell and tuffs. Though I actually appreciated and love Tuffs, I think I'll be coming here from now on in the future. Even though I ended up losing my beloved dog.. they helped me do everything possible and conducted themselves professionally.
Er McCue
29 Dec 2016
I have not even visited this office yet and I cannot express my gratitude enough. After a stressful few weeks of finding out about my cat's heart defect, I finally see some light at the end of the tun...
I have not even visited this office yet and I cannot express my gratitude enough. After a stressful few weeks of finding out about my cat's heart defect, I finally see some light at the end of the tunnel. I am so grateful to the receptionist I spoke to tonight who guided me in the right direction. I was so discouraged after speaking to several hospitals out of Boston that seemed to have no understanding as to how difficult this time was for me. Thank you so much for taking the time to put me at ease and remind me that you are here to help!
Erin Govoni
28 Dec 2016
If you have a stray or injured animal you are unwilling to pay for bring it to the designated places or call animal control!! Don't bring it to an emergency facility then give them bad reviews for not...
If you have a stray or injured animal you are unwilling to pay for bring it to the designated places or call animal control!! Don't bring it to an emergency facility then give them bad reviews for not doing what you want them to. It's not their job and it happens all the time. Sometimes if one of the employees are willing to pay for the treatment or adopt the animal then they can help it but they are unable to give free treatment. It's not heartless, that's just the way it is. Many times vets will remove the cost of their time (which is a small fraction of a bill) but they can't for everything that is used. That is property owned by the hospital and meds and anesthesia is expensive. They can do it sometimes with approval but there is a limit. It's terrible to beat down the people that devote their lives to animals and their welfare for something they really wish they could do. I promise the staff were more upset then all you complainers were and it would have been different if you "took them somewhere else", somewhere they are meant to get help in that situation. Don't be lazy and drive further or call around before showing up and dropping off. That is all on you.
Diane West
24 Dec 2016
Their Emergency Critical Care department (open 24/7) is outstanding as are their General Practice veterinarians. They also have specialized veterinarians in many disciplines. In house x-ray, ultras...
Their Emergency Critical Care department (open 24/7) is outstanding as are their General Practice veterinarians. They also have specialized veterinarians in many disciplines. In house x-ray, ultrasound, and CAT scan - you can't ask for better care for your fur-kids!
DeeAnna Sanborn
20 Dec 2016
Big thanks to Caitlin for sending me in the right direction while my beagle was in toxic shock from eating chocolate even though I went to Cape Cod Vet specialist because it was closer without her giu...
Big thanks to Caitlin for sending me in the right direction while my beagle was in toxic shock from eating chocolate even though I went to Cape Cod Vet specialist because it was closer without her giudence tonight my pup may not have been ok!! Thank you guys for all that you do a big Christmas miricle that he will make a full recovery!! Merry Christmas!!
Tyler Tomasello
8 Dec 2016
This is literally the worst animal emergency vet in the south shore! Our experience there was horrendous! Dr. Doyon( if that's even her name because they are so professional) wanted to laugh at me and...
This is literally the worst animal emergency vet in the south shore! Our experience there was horrendous! Dr. Doyon( if that's even her name because they are so professional) wanted to laugh at me and my girlfriend while we were figuring out a solution to my cat that was struck by a vehicle. Very stressful visit, will never be visiting again.
Jean Ostrom
7 Dec 2016
I've had to bring my cat Pinky there two times for an issue she has. The last time was last night. The phone calls before bringing her in were quite painful however once there please know the docs a...
I've had to bring my cat Pinky there two times for an issue she has. The last time was last night. The phone calls before bringing her in were quite painful however once there please know the docs are FANTASTIC and probably have no idea what the receptionists put you through (torture). My advice to anyone is skip the call and just bring your animal in. The care for your animal is fantastic. I have thought about applying for a part time job there so that maybe I can make a difference with how the pet owner feels when they call in desperate for help with their pet.
Trish Tavares
10 Nov 2016
Liars ....I brought a stray that I had been feeding for 2 years ..he was hit by a car or something was wrong with him at 11pm in pain I brought him in didnt have the money to pay for all the tests so ...
Liars ....I brought a stray that I had been feeding for 2 years ..he was hit by a car or something was wrong with him at 11pm in pain I brought him in didnt have the money to pay for all the tests so I ok to have him put down....they did not they said they would work on him and then call a shelter...I asked on my way out crying my eyes out can I call and check on his status in the am to see if he made it and where he would be...they said yes I called and they lied they said they couldnt tell me anything...I am so angry and upset I will never go there again
Kailyn Simonelli
10 Nov 2016
I recently (as in the last 24 hours) had to bring my puppy in for emergency aid and the doctor there made the whole process so much easier on me and my little pup! I can't thank the doctors and vet te...
I recently (as in the last 24 hours) had to bring my puppy in for emergency aid and the doctor there made the whole process so much easier on me and my little pup! I can't thank the doctors and vet techs enough for making it a little easier on me when I had to leave her over night for observation and close watch! I would recommend west bridgewater animal hospital to anybody in a split second! Thank you doctor Wawrzenski for taking such great care of my Gracie girl!
Jill Somers
26 Sep 2016
I had to bring my dog in for a broken claw on the weekend. The veterinary staff at NEAMC was awesome! Dr. Doyon took care of my dog while I was there. My consultation with her was pleasant and gentle....
I had to bring my dog in for a broken claw on the weekend. The veterinary staff at NEAMC was awesome! Dr. Doyon took care of my dog while I was there. My consultation with her was pleasant and gentle. The most impactful employee there was Nicki. She came out to the waiting area and took a look at my dog while on her knees, and was very friendly and compassionate. I would have rated NEAMC as five stars, if I had not overheard the receptionist complaining at length to another pet owner, about a customer. I did not think that was appropriate at all. But since I did not have to deal with that woman too much, I still rate it 4 stars. I gained much trust in them there and glad the bill was under $200! Thank you! PS: Pirate says WOOF!
Lisa Messenger
26 Sep 2016
I brought my 8 month old boxer pup here after two biopsies (performed at her vets office), of a growth on her wrist, left us with more questions than answers. Dr. Townsend and all the medical staff w...
I brought my 8 month old boxer pup here after two biopsies (performed at her vets office), of a growth on her wrist, left us with more questions than answers. Dr. Townsend and all the medical staff we have come into contact with have been absolutely amazing. My Harleigh has received excellent care, had the growth removed and is now in the process of recovering. Although I have nothing but praise for the medical staff and receptionists alike, I wish I could say the same for the business office. It took me two weeks, several phone calls, being lied to and an angry email in order to receive my reimbursement (deposit for surgery exceeded the actual cost) that should have been processed the next day. They also helped themselves to my money, without my permission, to cover a visit that should have been billed to me. If it weren't for the fact that I am extremely pleased with the services my Harleigh has received, I would be taking my business elsewhere. The NEAMC business office lacks professionalism and accountability for their actions. Even the Hospital Administrator made an assumption regarding MY money because her staff did not follow through with her request. Instead of following up with her staff, she assumed their lack of response mean the situation was status quo, therefore my reimbursement was NEVER processed.
Kerry Rebolo
5 Feb 2016
I love NEAMC! The staff is excellent and very professional and I feel very confident with my animals under their care!
Patrick Chatelain
12 Nov 2015
A very great place to bring your dog I had a emergency and they save my dog great place
Karin Dreier
26 Jun 2014
WOW!! This place is amazing, and I have probably been to every Vet/Animal Hospital in the RI & Mass area. Brought in Shanti for a consult with Orthopedic Surgeon, Dr. Forrest Townsend. Shanti is a yo...
WOW!! This place is amazing, and I have probably been to every Vet/Animal Hospital in the RI & Mass area. Brought in Shanti for a consult with Orthopedic Surgeon, Dr. Forrest Townsend. Shanti is a young pup that we rescued from being put to sleep because she could not use her back legs. Dr. Townsend saw her and was a HUGE help determining our game plan for this angel. Everyone was fantastic. From the front desk to the Vet tech, Josh. Just awesome! 5 stars for sure
Ryan Fitzgerald
23 Mar 2013
We brought our cat there due to an odor coming from her mouth and some weight loss. They conducted blood work, discovering she had no kidney, liver, or other issues. The vet stated the odor was due to...
We brought our cat there due to an odor coming from her mouth and some weight loss. They conducted blood work, discovering she had no kidney, liver, or other issues. The vet stated the odor was due to some minor tooth decay and recommended we have dental work done.
One month later we brought her to have dental work done to another veterinarian and discovered she had a large growth under her tongue that was most likely cancer. She died within a week.
It is unacceptable they would have missed this.
Anne Albanese
20 Feb 2013
I have been taking my dogs here for about 20 years. The emergency center, which is a different operation than the regular hospital is quite expensive, but I have found similar charges at Tufts Animal ...
I have been taking my dogs here for about 20 years. The emergency center, which is a different operation than the regular hospital is quite expensive, but I have found similar charges at Tufts Animal Hospital. The regular animal hospital is not inexpensive, but they have saved several of my dogs' lives and I have found the staff to be very compassionate and caring. I now carry pet insurance on the dogs we have now. I checked with an animal hospital, which is much closer to our home and their prices were comparable and they don't have overnight staff. N.E.A.M.C. does have a team of qualified professionals, including veterinarians, there all night long. What is the sense in having a hospitalized pet, if there is nobody there to care for them?
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