Associates Animal Hospital
Westborough, Massachusetts
General Info
Associates Animal Hospital is a small, family-oriented companion animal hospital located in the heart of Westborough, Massachusetts. Created by Dr. Susan Board Gillham in 1995, Associates Animal Hospital is committed to providing the best possible care for your furry family members.
Dr. Susan Board Gillham and Dr. Paul Rosiello practice general veterinary medicine. We provide basic hospital services: medical, dental and surgical. We perform general ophthalmic, aural, and abdominal soft tissue surgeries, and basic orthopedic surgeries, as well as dentistry and basic dental surgeries.
We have on-site X-ray equipment, and offer ultrasound and endoscopy through New England Veterinary Specialists. Advanced laboratory services are supplied by Idexx Laboratories and Tufts.
For over a decade we have been dedicated to providing the finest possible veterinary care for your pet.
Dr. Susan Board Gillham and Dr. Paul Rosiello practice general veterinary medicine. We provide basic hospital services: medical, dental and surgical. We perform general ophthalmic, aural, and abdominal soft tissue surgeries, and basic orthopedic surgeries, as well as dentistry and basic dental surgeries.
We have on-site X-ray equipment, and offer ultrasound and endoscopy through New England Veterinary Specialists. Advanced laboratory services are supplied by Idexx Laboratories and Tufts.
For over a decade we have been dedicated to providing the finest possible veterinary care for your pet.
Reviews
E P.
8 Oct 2018
REPORT
They are always very thorough and take as much time as necessary with our pets who all have complicated medical conditions. Whether in the office or on the phone, I never feel as though my questions a...
They are always very thorough and take as much time as necessary with our pets who all have complicated medical conditions. Whether in the office or on the phone, I never feel as though my questions aren't answered or my concerns no addressed. All the staff are friendly and always remember my dogs name. There is an incredible team of individuals who want nothing but the best for my dogs.
john fraize
19 Jun 2018
REPORT
Very understanding and thoughtful staff.
Sandra Soliman
12 Jun 2018
REPORT
If I could rate this place below one star I would! DO NOT bring your pets here! Only took my dog to this hospital for 6 months and I will never be returning again. First of all, they are extremely pr...
If I could rate this place below one star I would! DO NOT bring your pets here! Only took my dog to this hospital for 6 months and I will never be returning again. First of all, they are extremely pricey for what they do. My puppy is only 8 months old and they claimed that he had a severe case of hip dysplasia when it was really their fault! My dog had gone into surgery and after a couple of days I had sensed that he was walking funny and limping really bad, we took him back to the vet and they diagnosed him with a severe case of hip dysplasia. The x-rays alone were $500 and that's after they had given us a discount because we had just paid for his surgery the week before. We were extremely shocked, surprised, and upset because my puppy was 100% healthy prior to the surgery. After speaking to many vets, specialists, and my dog's breeder they all had concluded that the only thing that could have caused this is that he could have fallen off of the operation table right after his surgery due to the lack of attention from the technician. After confronting them with the situation they were extremely rude, defensive, and refused to cooperate in any way. Later, I received a letter in the mail from them stating that they recommend that my dog "finds a new primary veterinarian". Overall I had an AWFUL experience and they are very unprofessional when it comes to customer service.
Kristin O.
17 May 2018
REPORT
Dr. Badner is the most thorough and cool vet I have ever taken a pet to see! She told me important info about my dog's medicine that vets at other places neglected to tell me, which could affect my d...
Dr. Badner is the most thorough and cool vet I have ever taken a pet to see! She told me important info about my dog's medicine that vets at other places neglected to tell me, which could affect my dog's health!
Joe Scalise
4 Mar 2018
REPORT
Best veterinarian we've ever seen
Crissy H.
1 Nov 2017
REPORT
I paid $25/week for 6 weeks for a test the vets said I absolutely needed. I ended up deciding to not get the test done. But rather than crediting all that money to my account for a test that was NEV...
I paid $25/week for 6 weeks for a test the vets said I absolutely needed. I ended up deciding to not get the test done. But rather than crediting all that money to my account for a test that was NEVER DONE they just pocketed it. They did not credit my account. This is dishonest business practices and I will not go back.
Marie McDonough
29 Oct 2017
REPORT
I am a loyal client for 17+ years
Cathy Lawless
30 Jan 2017
REPORT
They take very good care of my five cats. Dr. Rosiello and the rest of the staff there are kind and caring. I moved from Westboro to another town twenty minutes away but still bring my cats back here ...
They take very good care of my five cats. Dr. Rosiello and the rest of the staff there are kind and caring. I moved from Westboro to another town twenty minutes away but still bring my cats back here for care.
Reed Savory
29 Dec 2016
REPORT
The best vets anywhere, hands down. We live more than an hour's drive away now, and have been taking all our pets to them for over 20 years. Truly make you feel like part of the family, every time y...
The best vets anywhere, hands down. We live more than an hour's drive away now, and have been taking all our pets to them for over 20 years. Truly make you feel like part of the family, every time you are there.
Brian Wilkinson
29 Nov 2016
REPORT
Dr's at this practice are incredible. They genuinely care for the animals under their care and their families. We moved out of town last year. Dr. Paul Rosiello spent 15 minutes on the phone with my w...
Dr's at this practice are incredible. They genuinely care for the animals under their care and their families. We moved out of town last year. Dr. Paul Rosiello spent 15 minutes on the phone with my wife during an emergency this past weekend. We were traveling and our dog was under the care of another veterinarian. He went over treatment options, explained pitfalls and considerations of each. The advice he gave us may have saved our 15 year old Portuguese Water Dog. They even gave us a follow-up call to see how our dog was doing! This was so much more than what you can ask of any doctor or business. They are one of a kind and we will miss them.
Brian W.
29 Nov 2016
REPORT
Dr's at this practice are incredible. They genuinely care for the animals under their care and their families. We moved out of town last year. Dr. Paul Rosiello spent 15 minutes on the phone with my w...
Dr's at this practice are incredible. They genuinely care for the animals under their care and their families. We moved out of town last year. Dr. Paul Rosiello spent 15 minutes on the phone with my wife during an emergency this past weekend. We were traveling and our dog was under the care of another veterinarian. He went over treatment options, explained pitfalls and considerations of each. The advice he gave us may have saved our 15 year old Portuguese Water Dog. He even gave us a follow-up call to see how our dog was doing! This was so much more than what you can ask of any doctor or business. They are one of a kind and we will miss them.
A Burrell
26 Nov 2016
REPORT
So kind - these vets and technicians have gone above and beyond to help me when my cat has been ill.
And I've turned up without an appointment. They've helped me give her the tablets as well. Wonderf...
So kind - these vets and technicians have gone above and beyond to help me when my cat has been ill.
And I've turned up without an appointment. They've helped me give her the tablets as well. Wonderful team.
Jennifer Harter Alves
22 Sep 2016
REPORT
Excellent veterinary practice! We (our 3 English Bullies and our people) have been treated with the highest standards of care by Dr. Gillham, Dr. Rosiello and the staff here for over 12 years.
Sandy Akdikmen
1 Jul 2016
REPORT
I can't say enough about this practice. We were going there for the past eight years. Our dog became terminally ill in January and Dr. Gilham and Dr. Rosiello were extremely knowledgable and compassi...
I can't say enough about this practice. We were going there for the past eight years. Our dog became terminally ill in January and Dr. Gilham and Dr. Rosiello were extremely knowledgable and compassionate. Thank you to them and the wonderful staff for giving us so much more time with her then we could have expected.
John Mandracchia
12 May 2016
REPORT
Dr. Rosiello & Dr. Gillham are very caring and very dedicated professionals. I would certainly recommend them.
Phyllis J.
29 Jan 2016
REPORT
I've been taking my cats to the practice for so long I can't remember when I started. It's great to have a vet that's not associated with some chain of veterinary hospitals where each time you go you...
I've been taking my cats to the practice for so long I can't remember when I started. It's great to have a vet that's not associated with some chain of veterinary hospitals where each time you go you see a different veterinarian. There is consistency of care here that is unbeatable. I've had cats with congenital issues that run in their breed and the vets have been good about treating them. The staff is great and, as opposed to one of the reviewers here, I don't find them doing any treatments or care without first asking me.
Jennifer Wickett
28 Sep 2015
REPORT
I have been bringing my pets to Associates for over 10 years and wouldn't go anywhere else. The docs and all staff are friendly, helpful, and treat me and my furry friends like family.
Laura Milewski
7 Jul 2015
REPORT
There is only one vet to see in this practice and that Dr. Rociello. There is one other Vet and does not offer the client service, consistency and practice that Dr. R provides. I've been going there...
There is only one vet to see in this practice and that Dr. Rociello. There is one other Vet and does not offer the client service, consistency and practice that Dr. R provides. I've been going there for six years, one dog and cats. It's about Dr. R and the tech vets. They are truly kind loving people. If never have a negative experience. I'm there all the time, walking the dog, stopping in to warm up during the winter and getting a treat for the dog. It's home town and local. Dr. R cares so much about the quality of life and nurtures the owners with medical vet talent. They have hard days with cases that are urgent, sometimes it's crazy, but if you had an emergency you would want Dr. R and the Team to treat your pet.
Bob Balliett
21 Apr 2015
REPORT
Dr Gillham and Dr Rosiello have taken care of our animals for over twenty years. They have a very kind and practical approach to pet medicine coupled with an in depth knowledge of developments in the ...
Dr Gillham and Dr Rosiello have taken care of our animals for over twenty years. They have a very kind and practical approach to pet medicine coupled with an in depth knowledge of developments in the field of veterinary medicine. I recommend them to all of our friends.
Nancy De'Aeth
24 Mar 2015
REPORT
Both Doctor Gillham and Doctor Roselio have taken care of our two dogs. I have nothing but the best to say about the very competent care they've received. The Doctor's and their whole staff are war...
Both Doctor Gillham and Doctor Roselio have taken care of our two dogs. I have nothing but the best to say about the very competent care they've received. The Doctor's and their whole staff are warm, understanding and amazingly kind! Love and can relate to the personalities of both vets!
Donna Peronace
9 Apr 2014
REPORT
Associates Animal Hospital has been our vet since I moved to Westborough in 1995. The doctors and staff are wonderful and the care they provide is excellent.
Grace Cullen Guy Mowczko
1 Feb 2014
REPORT
Wonderful people and care for our furry friends
Emily G.
20 May 2013
REPORT
I adore Associates Animal Hospital - I've been taking my nutty dog Susie there for years now, and Dr. Gillham and Dr. Rosiello are ALWAYS wonderful with her, despite her maniac behavior! They're very...
I adore Associates Animal Hospital - I've been taking my nutty dog Susie there for years now, and Dr. Gillham and Dr. Rosiello are ALWAYS wonderful with her, despite her maniac behavior! They're very patient with her, and always take that extra time needed to explain everything. They always make our visits enjoyable, and Susie's tail never stops wagging.I'll also take this moment to commend the technicians who are equally patient with Susie and are always very accomodating and friendly.If you're looking for a great, personal veterinary experience, look no further!
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(508) 870-0600
21 Summer Street
Westborough Massachusetts 01581
Business Hours
Monday
Mon
07:00AM-18:00PM
Tuesday
Tue
07:00AM-20:00PM
Wednesday
Wed
07:00AM-20:00PM
Thursday
Thu
07:00AM-20:00PM
Friday
Fri
07:00AM-17:00PM
Saturday
Sat
08:00AM-16:00PM
Popular Hours
Closed on Sunday
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Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Associates Animal Hospital
Westborough, Massachusetts
21 Summer Street
Westborough Massachusetts 01581
General Info
Associates Animal Hospital is a small, family-oriented companion animal hospital located in the heart of Westborough, Massachusetts. Created by Dr. Susan Board Gillham in 1995, Associates Animal Hospital is committed to providing the best possible care for your furry family members.
Dr. Susan Board Gillham and Dr. Paul Rosiello practice general veterinary medicine. We provide basic hospital services: medical, dental and surgical. We perform general ophthalmic, aural, and abdominal soft tissue surgeries, and basic orthopedic surgeries, as well as dentistry and basic dental surgeries.
We have on-site X-ray equipment, and offer ultrasound and endoscopy through New England Veterinary Specialists. Advanced laboratory services are supplied by Idexx Laboratories and Tufts.
For over a decade we have been dedicated to providing the finest possible veterinary care for your pet.
Dr. Susan Board Gillham and Dr. Paul Rosiello practice general veterinary medicine. We provide basic hospital services: medical, dental and surgical. We perform general ophthalmic, aural, and abdominal soft tissue surgeries, and basic orthopedic surgeries, as well as dentistry and basic dental surgeries.
We have on-site X-ray equipment, and offer ultrasound and endoscopy through New England Veterinary Specialists. Advanced laboratory services are supplied by Idexx Laboratories and Tufts.
For over a decade we have been dedicated to providing the finest possible veterinary care for your pet.
Business Hours
Monday
07:00AM-18:00PM
Tuesday
07:00AM-20:00PM
Wednesday
07:00AM-20:00PM
Thursday
07:00AM-20:00PM
Friday
07:00AM-17:00PM
Saturday
08:00AM-16:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
E P.
8 Oct 2018
They are always very thorough and take as much time as necessary with our pets who all have complicated medical conditions. Whether in the office or on the phone, I never feel as though my questions a...
They are always very thorough and take as much time as necessary with our pets who all have complicated medical conditions. Whether in the office or on the phone, I never feel as though my questions aren't answered or my concerns no addressed. All the staff are friendly and always remember my dogs name. There is an incredible team of individuals who want nothing but the best for my dogs.
john fraize
19 Jun 2018
Very understanding and thoughtful staff.
Sandra Soliman
12 Jun 2018
If I could rate this place below one star I would! DO NOT bring your pets here! Only took my dog to this hospital for 6 months and I will never be returning again. First of all, they are extremely pr...
If I could rate this place below one star I would! DO NOT bring your pets here! Only took my dog to this hospital for 6 months and I will never be returning again. First of all, they are extremely pricey for what they do. My puppy is only 8 months old and they claimed that he had a severe case of hip dysplasia when it was really their fault! My dog had gone into surgery and after a couple of days I had sensed that he was walking funny and limping really bad, we took him back to the vet and they diagnosed him with a severe case of hip dysplasia. The x-rays alone were $500 and that's after they had given us a discount because we had just paid for his surgery the week before. We were extremely shocked, surprised, and upset because my puppy was 100% healthy prior to the surgery. After speaking to many vets, specialists, and my dog's breeder they all had concluded that the only thing that could have caused this is that he could have fallen off of the operation table right after his surgery due to the lack of attention from the technician. After confronting them with the situation they were extremely rude, defensive, and refused to cooperate in any way. Later, I received a letter in the mail from them stating that they recommend that my dog "finds a new primary veterinarian". Overall I had an AWFUL experience and they are very unprofessional when it comes to customer service.
Kristin O.
17 May 2018
Dr. Badner is the most thorough and cool vet I have ever taken a pet to see! She told me important info about my dog's medicine that vets at other places neglected to tell me, which could affect my d...
Dr. Badner is the most thorough and cool vet I have ever taken a pet to see! She told me important info about my dog's medicine that vets at other places neglected to tell me, which could affect my dog's health!
Joe Scalise
4 Mar 2018
Best veterinarian we've ever seen
Crissy H.
1 Nov 2017
I paid $25/week for 6 weeks for a test the vets said I absolutely needed. I ended up deciding to not get the test done. But rather than crediting all that money to my account for a test that was NEV...
I paid $25/week for 6 weeks for a test the vets said I absolutely needed. I ended up deciding to not get the test done. But rather than crediting all that money to my account for a test that was NEVER DONE they just pocketed it. They did not credit my account. This is dishonest business practices and I will not go back.
Marie McDonough
29 Oct 2017
I am a loyal client for 17+ years
Cathy Lawless
30 Jan 2017
They take very good care of my five cats. Dr. Rosiello and the rest of the staff there are kind and caring. I moved from Westboro to another town twenty minutes away but still bring my cats back here ...
They take very good care of my five cats. Dr. Rosiello and the rest of the staff there are kind and caring. I moved from Westboro to another town twenty minutes away but still bring my cats back here for care.
Reed Savory
29 Dec 2016
The best vets anywhere, hands down. We live more than an hour's drive away now, and have been taking all our pets to them for over 20 years. Truly make you feel like part of the family, every time y...
The best vets anywhere, hands down. We live more than an hour's drive away now, and have been taking all our pets to them for over 20 years. Truly make you feel like part of the family, every time you are there.
Brian Wilkinson
29 Nov 2016
Dr's at this practice are incredible. They genuinely care for the animals under their care and their families. We moved out of town last year. Dr. Paul Rosiello spent 15 minutes on the phone with my w...
Dr's at this practice are incredible. They genuinely care for the animals under their care and their families. We moved out of town last year. Dr. Paul Rosiello spent 15 minutes on the phone with my wife during an emergency this past weekend. We were traveling and our dog was under the care of another veterinarian. He went over treatment options, explained pitfalls and considerations of each. The advice he gave us may have saved our 15 year old Portuguese Water Dog. They even gave us a follow-up call to see how our dog was doing! This was so much more than what you can ask of any doctor or business. They are one of a kind and we will miss them.
Brian W.
29 Nov 2016
Dr's at this practice are incredible. They genuinely care for the animals under their care and their families. We moved out of town last year. Dr. Paul Rosiello spent 15 minutes on the phone with my w...
Dr's at this practice are incredible. They genuinely care for the animals under their care and their families. We moved out of town last year. Dr. Paul Rosiello spent 15 minutes on the phone with my wife during an emergency this past weekend. We were traveling and our dog was under the care of another veterinarian. He went over treatment options, explained pitfalls and considerations of each. The advice he gave us may have saved our 15 year old Portuguese Water Dog. He even gave us a follow-up call to see how our dog was doing! This was so much more than what you can ask of any doctor or business. They are one of a kind and we will miss them.
A Burrell
26 Nov 2016
So kind - these vets and technicians have gone above and beyond to help me when my cat has been ill.
And I've turned up without an appointment. They've helped me give her the tablets as well. Wonderf...
So kind - these vets and technicians have gone above and beyond to help me when my cat has been ill.
And I've turned up without an appointment. They've helped me give her the tablets as well. Wonderful team.
Jennifer Harter Alves
22 Sep 2016
Excellent veterinary practice! We (our 3 English Bullies and our people) have been treated with the highest standards of care by Dr. Gillham, Dr. Rosiello and the staff here for over 12 years.
Sandy Akdikmen
1 Jul 2016
I can't say enough about this practice. We were going there for the past eight years. Our dog became terminally ill in January and Dr. Gilham and Dr. Rosiello were extremely knowledgable and compassi...
I can't say enough about this practice. We were going there for the past eight years. Our dog became terminally ill in January and Dr. Gilham and Dr. Rosiello were extremely knowledgable and compassionate. Thank you to them and the wonderful staff for giving us so much more time with her then we could have expected.
John Mandracchia
12 May 2016
Dr. Rosiello & Dr. Gillham are very caring and very dedicated professionals. I would certainly recommend them.
Phyllis J.
29 Jan 2016
I've been taking my cats to the practice for so long I can't remember when I started. It's great to have a vet that's not associated with some chain of veterinary hospitals where each time you go you...
I've been taking my cats to the practice for so long I can't remember when I started. It's great to have a vet that's not associated with some chain of veterinary hospitals where each time you go you see a different veterinarian. There is consistency of care here that is unbeatable. I've had cats with congenital issues that run in their breed and the vets have been good about treating them. The staff is great and, as opposed to one of the reviewers here, I don't find them doing any treatments or care without first asking me.
Jennifer Wickett
28 Sep 2015
I have been bringing my pets to Associates for over 10 years and wouldn't go anywhere else. The docs and all staff are friendly, helpful, and treat me and my furry friends like family.
Laura Milewski
7 Jul 2015
There is only one vet to see in this practice and that Dr. Rociello. There is one other Vet and does not offer the client service, consistency and practice that Dr. R provides. I've been going there...
There is only one vet to see in this practice and that Dr. Rociello. There is one other Vet and does not offer the client service, consistency and practice that Dr. R provides. I've been going there for six years, one dog and cats. It's about Dr. R and the tech vets. They are truly kind loving people. If never have a negative experience. I'm there all the time, walking the dog, stopping in to warm up during the winter and getting a treat for the dog. It's home town and local. Dr. R cares so much about the quality of life and nurtures the owners with medical vet talent. They have hard days with cases that are urgent, sometimes it's crazy, but if you had an emergency you would want Dr. R and the Team to treat your pet.
Bob Balliett
21 Apr 2015
Dr Gillham and Dr Rosiello have taken care of our animals for over twenty years. They have a very kind and practical approach to pet medicine coupled with an in depth knowledge of developments in the ...
Dr Gillham and Dr Rosiello have taken care of our animals for over twenty years. They have a very kind and practical approach to pet medicine coupled with an in depth knowledge of developments in the field of veterinary medicine. I recommend them to all of our friends.
Nancy De'Aeth
24 Mar 2015
Both Doctor Gillham and Doctor Roselio have taken care of our two dogs. I have nothing but the best to say about the very competent care they've received. The Doctor's and their whole staff are war...
Both Doctor Gillham and Doctor Roselio have taken care of our two dogs. I have nothing but the best to say about the very competent care they've received. The Doctor's and their whole staff are warm, understanding and amazingly kind! Love and can relate to the personalities of both vets!
Donna Peronace
9 Apr 2014
Associates Animal Hospital has been our vet since I moved to Westborough in 1995. The doctors and staff are wonderful and the care they provide is excellent.
Grace Cullen Guy Mowczko
1 Feb 2014
Wonderful people and care for our furry friends
Emily G.
20 May 2013
I adore Associates Animal Hospital - I've been taking my nutty dog Susie there for years now, and Dr. Gillham and Dr. Rosiello are ALWAYS wonderful with her, despite her maniac behavior! They're very...
I adore Associates Animal Hospital - I've been taking my nutty dog Susie there for years now, and Dr. Gillham and Dr. Rosiello are ALWAYS wonderful with her, despite her maniac behavior! They're very patient with her, and always take that extra time needed to explain everything. They always make our visits enjoyable, and Susie's tail never stops wagging.I'll also take this moment to commend the technicians who are equally patient with Susie and are always very accomodating and friendly.If you're looking for a great, personal veterinary experience, look no further!
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CLAIM IT HEREIncorrect information? Let us know