VCA Montgomery Road Animal Hospital
Westfield, Massachusetts
Reviews
Melina Alyssa
18 Jun 2018
REPORT
I understand that places get busy from time to time but even when they're not they act like you're interrupting something. As if they don't have time to talk about your concerns or answer your questio...
I understand that places get busy from time to time but even when they're not they act like you're interrupting something. As if they don't have time to talk about your concerns or answer your questions. You're a burden when you're there. Until they give you the bill. They're over priced and only want your money. The vets and receptionists are very insensitive to your pets but love to see your cash. They have a new thing called CareClub that is supposed to give your pets everything they need at an affordable price which is a lie because they add in things that your pet doesn't need and in the end your price is even higher. The bets option is to find a vet with reasonable prices and cares more about your pet than a paycheck. And they don't take these reviews into consideration because they have an automated response.
Alana L.
12 Jun 2018
REPORT
They were the only vet that I had called that could get me in tonight to have him checked out. Sadly he had to be put down.
They were so friendly, caring and very kind to us and to my cat.
They were...
They were the only vet that I had called that could get me in tonight to have him checked out. Sadly he had to be put down.
They were so friendly, caring and very kind to us and to my cat.
They were supportive and did there best to make a horrible sistuation the most comfortable it possibly could be. If you want people who truly care about animals, I would suggest going there.
Amy Ellinger
4 Jun 2018
REPORT
They are very expensive, they care more about overcharging than they do about the health of your pet. I brought my dog there when he got a porcupine, they charged me over 700 dollars and they didn't g...
They are very expensive, they care more about overcharging than they do about the health of your pet. I brought my dog there when he got a porcupine, they charged me over 700 dollars and they didn't get all the quills out, so I had to bring him to another vet and pay an additional 300 dollars to finish the job.
I recently called to get an estimate for my kitten to be fixed and they wouldn't even give me that, saying they couldn't give me a price because each spay costs a different price , sounds kinda fishy considering any other vet I called gave me a price.
Year's ago when Dr.Faircloth was there running the place, it was thebest place to bring your pets. Not anymore, they are there to make a paycheck ..... Not because they care about your pet.
gene beauchemin
30 May 2018
REPORT
They took in our two boxers when we had a critical problem with them,when no one else including our regular vet would take them in to help take care of the problems. I called in the morning and they w...
They took in our two boxers when we had a critical problem with them,when no one else including our regular vet would take them in to help take care of the problems. I called in the morning and they worked us in at the end of the day. Its obvious to us that this hospital has a different care level and philosophy towards the animals. The prices are about average,however the level of care and respect is above average. Thank you for helping our two boys. You will be see us again.
Ryan Bengle
12 May 2018
REPORT
Vet is always great with my puppies. My main stay for a vet always.
Dennis Oconnor
12 Apr 2018
REPORT
I personally love the care that our dog gets, from Dr Slowick the clerical staff is awesome.
Martin Gay
7 Apr 2018
REPORT
Friendly atmosphere, fast service
Kevin Beattie
3 Apr 2018
REPORT
We do an excellent job of looking after our dogs but life happens and animals get sick for no reason just like poeple. Needless to say VCA do a thorough job and take excellent care of our dogs. Is it ...
We do an excellent job of looking after our dogs but life happens and animals get sick for no reason just like poeple. Needless to say VCA do a thorough job and take excellent care of our dogs. Is it expensive? Yes. But is having all those staff, a building and supply of medications etc cheap? Definitely not. Finally, the vets and all the other staff are awesome.
Lisa Melanson
17 Jan 2018
REPORT
All the doctors and technicians that work here are so nice, just can't say enough about them.
Jonathan McHatton
16 Nov 2017
REPORT
The VCA is fantastic! The staff is very friendly, thoroughly answers my questions, and always makes me feel welcome. The facility is clean and bright, and there are appointments available throughout t...
The VCA is fantastic! The staff is very friendly, thoroughly answers my questions, and always makes me feel welcome. The facility is clean and bright, and there are appointments available throughout the day and into the evening which is very convenient. Finally, their prices are reasonable, and the level of care they provide makes it worth the cost. I highly recommend!
Nader Kavandi
20 Mar 2017
REPORT
Hmmm a bit pricey and they are not all that familiar with small animals.
Jen Gallagher
13 Jan 2017
REPORT
They are nice enough to my dog. The prices are very expensive and they don't have great service. I called to ask a question about my dog's foot...She got a tiny boo boo on her foot pad. I just asked i...
They are nice enough to my dog. The prices are very expensive and they don't have great service. I called to ask a question about my dog's foot...She got a tiny boo boo on her foot pad. I just asked if I could put hydrogen peroxide on it and wrap it up. They told me they can't help me over the phone and I needed to bring her in. I then called Westfield animal clinic after they closed and left a message. They instantly called me back-after closing time-and told me what to do to her foot without an appointment. VCA is just money hungry and doesn't want to help good customer with a 2 second question unless they are charging you. Also, the prices at Westfield animal clinic are wayyy better. Vaccines are best priced at Dakin, but they don't have other vet services and they are kind of a pain to get your pet to. I HIGHLY recommend Westfield Animal Clinic
Sharee Delcamp
29 Dec 2016
REPORT
Always a very warm and welcome feeling environment until roughly 8 months or so ago .My boyfriend has been complaing about a women who is far from friendly at the Vets .And he says she is the only on...
Always a very warm and welcome feeling environment until roughly 8 months or so ago .My boyfriend has been complaing about a women who is far from friendly at the Vets .And he says she is the only one that doesn't where a name tag.Well I just called for a ear check on my Chloe' as she has an apt.on Saturday, Jill has got to be who he is referring to because she was very unpleasant to dael with! And that's saying it politely...
Stephany Labuda
10 Dec 2016
REPORT
Friendly indeed but what bugged me and puzzled me is that they told me my dog came in with an injury. Hes perfectly fine going in and coming out. I was with my pup the whole time besides them cutting ...
Friendly indeed but what bugged me and puzzled me is that they told me my dog came in with an injury. Hes perfectly fine going in and coming out. I was with my pup the whole time besides them cutting his nails. which i am thankful because its always a battle when im doing it. Dont tell me my dog is healthy and very well loved then call me and tell me he came in with an injury.
Roberta Bombard
21 Jun 2016
REPORT
Took good care of my dog bruin, I have no complaints!
James Stoudenmire
1 Mar 2016
REPORT
Great place, saved my dogs life
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
(413) 568-1745
207 Montgomery Road
Westfield Massachusetts 01085
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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VCA Montgomery Road Animal Hospital
Westfield, Massachusetts
207 Montgomery Road
Westfield Massachusetts 01085
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Melina Alyssa
18 Jun 2018
I understand that places get busy from time to time but even when they're not they act like you're interrupting something. As if they don't have time to talk about your concerns or answer your questio...
I understand that places get busy from time to time but even when they're not they act like you're interrupting something. As if they don't have time to talk about your concerns or answer your questions. You're a burden when you're there. Until they give you the bill. They're over priced and only want your money. The vets and receptionists are very insensitive to your pets but love to see your cash. They have a new thing called CareClub that is supposed to give your pets everything they need at an affordable price which is a lie because they add in things that your pet doesn't need and in the end your price is even higher. The bets option is to find a vet with reasonable prices and cares more about your pet than a paycheck. And they don't take these reviews into consideration because they have an automated response.
Alana L.
12 Jun 2018
They were the only vet that I had called that could get me in tonight to have him checked out. Sadly he had to be put down.
They were so friendly, caring and very kind to us and to my cat.
They were...
They were the only vet that I had called that could get me in tonight to have him checked out. Sadly he had to be put down.
They were so friendly, caring and very kind to us and to my cat.
They were supportive and did there best to make a horrible sistuation the most comfortable it possibly could be. If you want people who truly care about animals, I would suggest going there.
Amy Ellinger
4 Jun 2018
They are very expensive, they care more about overcharging than they do about the health of your pet. I brought my dog there when he got a porcupine, they charged me over 700 dollars and they didn't g...
They are very expensive, they care more about overcharging than they do about the health of your pet. I brought my dog there when he got a porcupine, they charged me over 700 dollars and they didn't get all the quills out, so I had to bring him to another vet and pay an additional 300 dollars to finish the job.
I recently called to get an estimate for my kitten to be fixed and they wouldn't even give me that, saying they couldn't give me a price because each spay costs a different price , sounds kinda fishy considering any other vet I called gave me a price.
Year's ago when Dr.Faircloth was there running the place, it was thebest place to bring your pets. Not anymore, they are there to make a paycheck ..... Not because they care about your pet.
gene beauchemin
30 May 2018
They took in our two boxers when we had a critical problem with them,when no one else including our regular vet would take them in to help take care of the problems. I called in the morning and they w...
They took in our two boxers when we had a critical problem with them,when no one else including our regular vet would take them in to help take care of the problems. I called in the morning and they worked us in at the end of the day. Its obvious to us that this hospital has a different care level and philosophy towards the animals. The prices are about average,however the level of care and respect is above average. Thank you for helping our two boys. You will be see us again.
Ryan Bengle
12 May 2018
Vet is always great with my puppies. My main stay for a vet always.
Dennis Oconnor
12 Apr 2018
I personally love the care that our dog gets, from Dr Slowick the clerical staff is awesome.
Martin Gay
7 Apr 2018
Friendly atmosphere, fast service
Kevin Beattie
3 Apr 2018
We do an excellent job of looking after our dogs but life happens and animals get sick for no reason just like poeple. Needless to say VCA do a thorough job and take excellent care of our dogs. Is it ...
We do an excellent job of looking after our dogs but life happens and animals get sick for no reason just like poeple. Needless to say VCA do a thorough job and take excellent care of our dogs. Is it expensive? Yes. But is having all those staff, a building and supply of medications etc cheap? Definitely not. Finally, the vets and all the other staff are awesome.
Lisa Melanson
17 Jan 2018
All the doctors and technicians that work here are so nice, just can't say enough about them.
Jonathan McHatton
16 Nov 2017
The VCA is fantastic! The staff is very friendly, thoroughly answers my questions, and always makes me feel welcome. The facility is clean and bright, and there are appointments available throughout t...
The VCA is fantastic! The staff is very friendly, thoroughly answers my questions, and always makes me feel welcome. The facility is clean and bright, and there are appointments available throughout the day and into the evening which is very convenient. Finally, their prices are reasonable, and the level of care they provide makes it worth the cost. I highly recommend!
Nader Kavandi
20 Mar 2017
Hmmm a bit pricey and they are not all that familiar with small animals.
Jen Gallagher
13 Jan 2017
They are nice enough to my dog. The prices are very expensive and they don't have great service. I called to ask a question about my dog's foot...She got a tiny boo boo on her foot pad. I just asked i...
They are nice enough to my dog. The prices are very expensive and they don't have great service. I called to ask a question about my dog's foot...She got a tiny boo boo on her foot pad. I just asked if I could put hydrogen peroxide on it and wrap it up. They told me they can't help me over the phone and I needed to bring her in. I then called Westfield animal clinic after they closed and left a message. They instantly called me back-after closing time-and told me what to do to her foot without an appointment. VCA is just money hungry and doesn't want to help good customer with a 2 second question unless they are charging you. Also, the prices at Westfield animal clinic are wayyy better. Vaccines are best priced at Dakin, but they don't have other vet services and they are kind of a pain to get your pet to. I HIGHLY recommend Westfield Animal Clinic
Sharee Delcamp
29 Dec 2016
Always a very warm and welcome feeling environment until roughly 8 months or so ago .My boyfriend has been complaing about a women who is far from friendly at the Vets .And he says she is the only on...
Always a very warm and welcome feeling environment until roughly 8 months or so ago .My boyfriend has been complaing about a women who is far from friendly at the Vets .And he says she is the only one that doesn't where a name tag.Well I just called for a ear check on my Chloe' as she has an apt.on Saturday, Jill has got to be who he is referring to because she was very unpleasant to dael with! And that's saying it politely...
Stephany Labuda
10 Dec 2016
Friendly indeed but what bugged me and puzzled me is that they told me my dog came in with an injury. Hes perfectly fine going in and coming out. I was with my pup the whole time besides them cutting ...
Friendly indeed but what bugged me and puzzled me is that they told me my dog came in with an injury. Hes perfectly fine going in and coming out. I was with my pup the whole time besides them cutting his nails. which i am thankful because its always a battle when im doing it. Dont tell me my dog is healthy and very well loved then call me and tell me he came in with an injury.
Roberta Bombard
21 Jun 2016
Took good care of my dog bruin, I have no complaints!
James Stoudenmire
1 Mar 2016
Great place, saved my dogs life
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