My husband and I recently adopted our precious dog Maddie from a shelter. Her backstory is quite sad. Before coming to our home, she was used as a puppy factory by a breeder down south and discarded. ... Read More
My husband and I recently adopted our precious dog Maddie from a shelter. Her backstory is quite sad. Before coming to our home, she was used as a puppy factory by a breeder down south and discarded. We immediately fell in love with her and thought that since she had spent her whole life making babies, it was her time to be the baby and be given the type of life and love she deserves.We were in search of a veterinarian when we stumbled upon this wonderful gem. They say first impressions mean the most. For Dr. Vickrey, Dr. Vicik and their amazing staff, this rings true. When we came in for the initial appointment, we were pleasantly greeted by Janet at the front desk who was delightful, professional and made us feel very welcome.. The office was very clean, organized, and bright. One of the techs, Kelly, another smiling face ,was very kind and friendly. You could tell everyone loved what they were doing.Dr. Vickrey answered all of our questions and addressed each of our concerns regarding Maddie's condition. Overall, she confirmed Maddie was in good health. Due to mistreatment by the breeders, however, she required many teeth extractions, likely caused by her chewing on her cage and complete neglect. Thankfully she now has a wonderful doctor to make sure she gets the proper medical care and a family who will love her unconditionally.They were very transparent about treatment costs and presented the min/max estimate range. We never felt pressured in making our decisions. We felt very confident that Dr. Vickrey and her staff would take wonderful care of our precious fur baby so we immediately scheduled her dental surgery within 2 days. This gave us some comfort in knowing that Maddie would eventually not have to suffer anymore with her mouth pain. Before leaving the office, we were given all of her pre-op instruction and preventative medications.On the morning of the procedure, we were greeted by Janet again and to our surprise, she was smiling at 7:45 AM on a Monday morning. Which was quite refreshing. We were a little nervous so another lovely tech named Ashley, took the extra time to sit with us and help put our minds at ease. Dr. Vickrey came out into the waiting area and went over the procedure with us in detail. You can tell she wants only the best for our newest family member. We trust and value her years of experience and guidance with our Maddie.Later, Ashley called and indicated that everything went well. Given the fact that Maddie was under anesthesia for a lengthy amount of time, they requested to monitor her until they closed, which was reassuring to us. When we finally went to pick her up, we were happy to see our baby with her tail wagging and to hear that she had already eaten.They took such wonderful care of Maddie, who even made a new friend in the office cat (Josh). Ashley went over all of the post-op instructions and made us laugh with her wonderful sense of humor regarding her x-ray techniques. She is such a joy and you can see why she is an asset to their team. Then Dr. Vickrey came in and went over the details and answered all of our questions. We couldn't be happier.If you are looking for a veterinarian for the first time or if you are looking to switch, we highly recommend Dr. Vickrey ,Dr Vicik and their entire staff. They are honest, kind, professional, and have mastered their craft and will treat your pet as their own. You will truly feel they are a part of your team in raising a happy and healthy pet. They are simply amazing!UPDATE::::We had the pleasure of meeting Dr Vicik for the first time today (1/12/15). She is very personable, pleasant, professional, knowledgeable and treated our Maddie with the utmost care. You can tell she truly loves animals and gives you the time needed to ask and answer all of your questions. We are so happy and admire each member of the team even more, as if that were possible. They totally rock! Read Less