31 Reviews

Woburn Animal Hospital Inc

Woburn, Massachusetts
General Info
We Treat Your Pet As We Do Our Own. Individual Climate Controlled. Indoor/Outdoor Runs. Open 7 Days A Week (Including Holidays). Minutes From Routes 128 & 9.
Reviews
Laura H.
8 Mar 2019
REPORT
Everyone we encountered was extremely kind and greeted us in a friendly and positive manner. Also complimenting our dog at every turn. The vet tech that worked with us was extremely sweet and supporti... Read More
Everyone we encountered was extremely kind and greeted us in a friendly and positive manner. Also complimenting our dog at every turn. The vet tech that worked with us was extremely sweet and supportive, and calmed our fears and anxieties. It's obvious that this place is not out to make the most money they possibly can (like other places we've been to) because they looked at our dog assured us that the bleeding from his nail was under control and not actively bleeding then sent us on our way with a bill of a grand total of $0. We were in shock!! We will definitely bring our pets back here in the future if needed. Read Less
Peggy A.
24 Jan 2019
REPORT
Dr. Gengo is thorough, doesn't rush through exams and doesn't order unnecessary tests.  She was also extremely helpful and compassionate during the last few months of my pet's life, calling me back qu... Read More
Dr. Gengo is thorough, doesn't rush through exams and doesn't order unnecessary tests.  She was also extremely helpful and compassionate during the last few months of my pet's life, calling me back quickly when I had a question and treating my cat with care.  I see a lot of reviews complaining about price but I didn't see a big difference from this vet from the last vet.  I cannot attest to the other vets at this facility but would highly recommend Dr. Gengo without hesitation. Read Less
Frances Valerie C.
12 Nov 2018
REPORT
I hate coming here because it means my pet has an emergency, but I am happy this hospital exists to help take immediate care of said emergency.The doctors and techs that have cared for my two pekinges... Read More
I hate coming here because it means my pet has an emergency, but I am happy this hospital exists to help take immediate care of said emergency.The doctors and techs that have cared for my two pekingese were thorough and explained everything in a way I could understand.  They were transparent from the beginning financially and never made me feel guilty if I opted out of something or wanted more information.  The wait has never been that long and there is plenty of parking and the hospital is very easy to get to off the highway. Read Less
Jessica S.
10 Oct 2018
REPORT
My boyfriend and I have been bringing our dog and cats here for 2 years now. When my cat Tiger passed away from cancer, it was a horrible time for us. Dr. Bysko deserves 5 stars for the compassion and... Read More
My boyfriend and I have been bringing our dog and cats here for 2 years now. When my cat Tiger passed away from cancer, it was a horrible time for us. Dr. Bysko deserves 5 stars for the compassion and care she showed us and our little girl when it was time to let her go.. I was hesitant to go back because prices were consistently outrageous but we loved Dr. Bysko so we figured the other vets would be just as trustworthy. We were wrong.. A year later we bring our cat Gracie in for a check up for a cist. The Dr. said she would call in a week to let us know if the cist was cancerous or not. We were on vacation a week later so my sister called for us to check in about the news. She talked to the Dr. who confirmed Gracie had mammary cancer and then sent her an email forwarding us information about mammary cancer with condolences from Dr. Devlin about the entire affair. We were heartbroken. We bring her in again where Dr. Marino now sees Gracie. He asks what the visit is for and we say to check in on our kitty Gracie's mammary cancer. He says what cancer? Looks through all the paperwork and says there is nothing in her file confirming the cancer diagnosis and that we should run some tests in order to confirm if she does or doesn't have cancer. He made us feel like we should have known this information and no apology was offered. At this point, we are $400 in the hole already and can not afford to run any tests on the cist. So we decided against bringing her back, not because we don't want to know, but simply because we can't spare an extra $600-$800. This whole process was emotionally exhausting and we will never be back. They will never get another dime from me. Read Less
CJ A.
23 Aug 2018
REPORT
I've always had a great experience.  I find the vets are excellent and compassionate.  I wish I'll found Woburn Animal Hospital sooner!  One of our pets was diagnosed with an advanced case of an aggre... Read More
I've always had a great experience.  I find the vets are excellent and compassionate.  I wish I'll found Woburn Animal Hospital sooner!  One of our pets was diagnosed with an advanced case of an aggressive & fast growing type of cancer.  Woburn Animal Hospital helped us keep her comfortable and even provided some donated medication.  The staff and Dr. Bysko were wonderful! Read Less
Jillian C.
15 Mar 2018
REPORT
Care is acceptable, if not average. I've always liked the techs, but the vets are often rushed and opt for the most expensive possible treatments without much consultation.No matter how much I mentall... Read More
Care is acceptable, if not average. I've always liked the techs, but the vets are often rushed and opt for the most expensive possible treatments without much consultation.No matter how much I mentally prepare myself for the end of each visit, I am always, always stunned by the bill I'm handed.A little background- my dog has food and environmental allergies. They're relatively controlled when we keep him on a steady regimen of medicated baths and Apoquel. This is why I am now yanking my dog from them and going elsewhere:The last time I went to pick up his prescription refill, the price jumped from $75 (for a 14 day supply, mind you) TO NINETY DOLLARS FOR A 14 DAY SUPPLY. The woman at the front desk shrugged and offered this for an explanation after I inquired about the price jump: "It went up.." Mmmmmmkay. I would do anything for my little guy- but for those of us who haven't hit the lottery yet, $180/month for dog medication is a BIT steep.I found a legitimate online pet pharmacy who sells his correct prescription/dosage for $58 for an entire month. They fight me EVERY STEP of the way each time I need to get his prescription verified for this pharmacy. The reps from the pharmacy call, I call- we get push back for different BS reasons every single time, and often I end up having to purchase the ridiculously overpriced meds from WAH anyway just to cover my guy until the online shipment comes (his skin breaks out badly if he goes a few days without). Every review you read on here regarding pricing is 100% true- they are complete crooks. If you have money to hemorrhage for average-at-best pet care, this is your place. Read Less
M T.
5 Feb 2018
REPORT
Grew up taking my golden retriever to Woburn Animal Hospital and when I got my own dog did the same.  I never realized how outrageously priced their services were until talking to others at the dog pa... Read More
Grew up taking my golden retriever to Woburn Animal Hospital and when I got my own dog did the same.  I never realized how outrageously priced their services were until talking to others at the dog park!  I also felt pressured into having tests performed when I could not afford to do so!  I had my first dog fixed at WAH.  Later, when I got my second dog (same breed, size) I went to Stoneham Animal Hospital and paid about 60% of the WAH price. Believe me, you don't always get what you pay for.  Sometimes you just get ripped off!!  Although, I liked the Vets and staff at WAH and the facility was beautiful, I don't think its worth the price. Read Less
Katy S.
28 Jan 2018
REPORT
Friendly staff and beautiful facility, but consistently unprofessional.- As others have noted, they charge a lot and are not transparent about pricing. We boarded our elderly dog through them, in conj... Read More
Friendly staff and beautiful facility, but consistently unprofessional.- As others have noted, they charge a lot and are not transparent about pricing. We boarded our elderly dog through them, in conjunction with Ledgebrook Kennel, and the prices we were charged were always 25-50% higher than we were quoted. They always found a way to justify it after the fact but I would have preferred to get this info up front.- We scheduled an appointment to have our dog euthanized by our normal veterinarian. Our dog ended up passing before our appointment, so I called to cancel. The receptionist told me she didn't have an appointment on the books. Can you imagine if we had shown up emotionally prepared to euthanize our dog and they weren't expecting / ready for us?- Finally, a comparatively minor issue: the front-desk receptionist will often bring her dog in, and every time we've been there, the dog barks and barks. Seems he is not cut out for a front-desk role. Maybe leave the dog at home? Read Less
kris yenney
27 Nov 2017
REPORT
Best Place for intelligent and effective care... Dr. Schless is one Wonderful care giver and healer..... I trust her with any creature...
Michela B.
22 Oct 2017
REPORT
Took my dog in for blood work and they gave him a vaccine without my permission AND didn't do the blood work I went in for.  Then they have the nerve to tell me that the vaccine is a two part vaccine ... Read More
Took my dog in for blood work and they gave him a vaccine without my permission AND didn't do the blood work I went in for.  Then they have the nerve to tell me that the vaccine is a two part vaccine so I have to make an appointment for round two. Untrustworthy, only interested in your money, I've been coming here for over five years and it has gone downhill big time. This was the last straw, I will never give them a cent.  Think twice before booking a visit here. Read Less
r. s.
31 Jul 2017
REPORT
Overpriced!!!Just dying to do test and give overpriced meds!!Think after 15 years I'll go elsewhere!!!Trust me and stay away or get robbed!!!
Sarah Langis
24 Dec 2016
REPORT
We brought our pup, Bodhi here last night after he decided to eat a bag of chocolate chips and a bag of walnuts. They were so good with him, explained every step of what they were doing and put us at ... Read More
We brought our pup, Bodhi here last night after he decided to eat a bag of chocolate chips and a bag of walnuts. They were so good with him, explained every step of what they were doing and put us at ease (as much as one can be put at ease when their fur baby is in trouble). Bodhi is now practically fully recovered and back to his mischievous self. Thank you!! Read Less
David Anderson
11 Dec 2016
REPORT
The vet was very nice and the clinic is beautiful but the cost is OUTRAGEOUS! I just paid almost $600 for a dog and a cat to have their yearly check up. The cost of blood work to check for heart worms... Read More
The vet was very nice and the clinic is beautiful but the cost is OUTRAGEOUS! I just paid almost $600 for a dog and a cat to have their yearly check up. The cost of blood work to check for heart worms just cost me $135 (more than an entire yearly check up at my old vet)! Then, to top things off, they would not give me a prescription for Proin for my other dog unless they did blood work on her. She has been on the medication for 6 years and it is a medication that once you go on, you don't come off! What a rip off! Obviously they are more interested in making money by running unnecessary tests that cost way too much than they are in doing what is right for their patients! Read Less
David A.
10 Dec 2016
REPORT
The vet was very nice and the clinic is beautiful but the cost is OUTRAGEOUS! I just paid almost $600 for a dog and a cat to have their yearly check up. The cost of blood work to check for heart worms... Read More
The vet was very nice and the clinic is beautiful but the cost is OUTRAGEOUS! I just paid almost $600 for a dog and a cat to have their yearly check up. The cost of blood work to check for heart worms just cost me $135 (more than an entire yearly check up at my old vet)! Then, to top things off, they would not give me a prescription for Proin for my other dog unless they did blood work on her. She has been on the medication for 6 years and it is a medication that once you go on, you don't come off! What a rip off! Obviously they are more interested in making money by running unnecessary tests that cost way too much than they are in doing what is right for their patients! Read Less
Eric Burns
28 Oct 2016
REPORT
Money comes first animals health second in this place.
Paul Senk
6 Jul 2016
REPORT
Dr Marino and staff have saved my pets and gone the extra mile. I can only say Thank You, and I recommend this hospital above all the others.
Marc F.
6 Apr 2016
REPORT
I've always had a great experience. Sometimes the wait may be a tad longer than hoped for, but then again, animals are not the easiest patients to work with.I've always found the staff professional an... Read More
I've always had a great experience. Sometimes the wait may be a tad longer than hoped for, but then again, animals are not the easiest patients to work with.I've always found the staff professional and compassionate. Read Less
Elizabeth B.
19 Feb 2016
REPORT
I really really wanted to like it here. Its close to home and attached to a doggy daycare and boarding facility. But I've given so many chances and been continually disappointed too many times to not ... Read More
I really really wanted to like it here. Its close to home and attached to a doggy daycare and boarding facility. But I've given so many chances and been continually disappointed too many times to not leave a review. They are constantly up-charging on everything. I'm always surprised at what the final bill is even after they've quoted me something. I know veterinary care is high-I'm not new to this, but I've never left a hospital feeling more ripped off than here. I've caught quite a few clerical errors on their part too, and while they do fix them, I never get an apology. Disappointing. Read Less
David Moran
24 Nov 2015
REPORT
We have brought our cat there on two prior occasions and she is back for a third. Unfortunately this is much more serious. However, this place is the absolutely best vet group I have ever met. They ar... Read More
We have brought our cat there on two prior occasions and she is back for a third. Unfortunately this is much more serious. However, this place is the absolutely best vet group I have ever met. They are somewhat expensive but it costs to have the level of care and compassion. They are the best. Read Less
Shannon Brown
23 Nov 2015
REPORT
So grateful for Woburn Animal Hospital today! They were able to squeeze us in quickly and take care of my kitty suffering from a blocked urinary tract. Everyone was so friendly and helpful and made th... Read More
So grateful for Woburn Animal Hospital today! They were able to squeeze us in quickly and take care of my kitty suffering from a blocked urinary tract. Everyone was so friendly and helpful and made the day less stressful! =) Read Less
Jennifer Morton
30 Sep 2015
REPORT
I absolutely love woburn animal hospital and all the doctors, vet techs, and staff!! They have been so friendly and helpful though out the years. My grandparents started going to them in the 1970s, th... Read More
I absolutely love woburn animal hospital and all the doctors, vet techs, and staff!! They have been so friendly and helpful though out the years. My grandparents started going to them in the 1970s, then my mom took her dogs there, and now I take my dog here. When my dog ate corn on the cob and he was in the hospital for a few days, I've never had better care for my dog. And they answered all my questions and let me visit everyday! I recommend all my friends to this hospital with dogs, cats, etc and everyone falls in love with them! Thank you for everything you've ever done for me, my family, and of course my dog Percy!!Read Less
Bryan Hoffman
13 Aug 2015
REPORT
They have always been helpful and take last minute appointments. The staff is very friendly, and the Vets are quite knowledgeable. I would highly recommend the Woburn Animal Hospital.
Tina D.
11 Aug 2015
REPORT
I have been taking my animals to WAH for the last five years.  The staff was great, from the doctors to the techs to the receptionists you could see that they truly loved animals and understood the bo... Read More
I have been taking my animals to WAH for the last five years.  The staff was great, from the doctors to the techs to the receptionists you could see that they truly loved animals and understood the bond between owner and pet. The facility itself is very clean and easy to get to.  Its convenient for me as its close to home.  They have lovely grounds, a kennel and grooming services.     There have been some personnel changes over recent years and not all of those changes have been positive.  While I am still impressed with the doctors on staff, it seems that every time I go, I'm meeting a new one!  All seem qualified, are very kind and gentle, but each has their own opinions and methods of treatment and its a little unsettling.   I feel that no sooner do I get comfortable with a doctor, then that doctor is no longer there and a new face has joined the team.      And then there are the techs.  I adored the techs at this hospital.  Until yesterday.  Different techs.  Not my adored techs.  Granted, my dog was being extremely difficult having his nails trimmed ( I did warn them that he can be a jerk about his nails).  He squirmed, he snapped his nubby teeth, he snarled, but they got the job done, but in doing so, they cut his quick and he bled, a lot, it happens.  The problem came when they didn't tell me what happened.  A tech brought him back, plopped him on the floor, shoved him into the room and rushed out, shutting the door as quickly as she could behind her, never to be seen again.  I looked at my dog, and then the floor and then the blood.   I picked up my dog and motioned to another tech and let her know he was bleeding.  She came huffing in with the styptic powder and a bad attitude, angrily telling my dog "you have to chill! you're going to keep bleeding unless you chill! "  Like my dog understands that.   He understands "stop" "no" "up" "down" "cookie" "sit" and "night night", he can't comprehend a lesson in street psychology.   Dogs 101:  They pick up on your stress, if you're stressed, they are stressed; if you are yelling at him to calm down, guess what?  He's not gonna calm down, he's going to stress out more and also, he's in pain, because you just hacked away at his blood vessels, so I'm thinking the tech "has to chill".     If those techs were treating my dog like that while I was in the room, I would hate to think how they would treat him if I weren't there!  Bad techs!  Bad bad techs! Thankfully the doctor came back in all calm and wise and got the bleeding to stop and wrapped my dogs paw up (probably unnecessary but I could tell she felt bad).   It wasn't her fault. I'm not blaming anyone for my dog getting cut, its very hard to trim a squirmy dog's nails.  The doctor even called me later that night to check on my dog.  Very nice.  Good Doctor.  Bad Techs! Read Less
Jade Marie
30 Oct 2014
REPORT
Dr Moreno took care of my pit bull Jade so well he deserves a metal she was diagnosed with cancer and he keeps in touch to check on her ty
Deborah Dunning Ahl
6 Oct 2014
REPORT
Very caring group of vets and vet techs!
Wilamena M. Pants
3 Jul 2014
REPORT
First, I can't believe I just found this FB page. Shame on me. Having been a client for 25 years (god, I'm old), I certainly can speak to the outstanding quality of care. Medical, surgical, dogs, cats... Read More
First, I can't believe I just found this FB page. Shame on me. Having been a client for 25 years (god, I'm old), I certainly can speak to the outstanding quality of care. Medical, surgical, dogs, cats, bunnies and even my birds have been cared for here and I would not trust my animals to anyone else. Ever. Read Less
Anna Mracek Dietrich
18 Jun 2014
REPORT
We love this place! Such wonderful staff and our dog gets excited to be there as soon as we turn into the parking lot. We have used their boarding & are regulars at doggie daycare. Fortunately we have... Read More
We love this place! Such wonderful staff and our dog gets excited to be there as soon as we turn into the parking lot. We have used their boarding & are regulars at doggie daycare. Fortunately we haven't had cause for anything other than routine vet care here, but we see happy with that too. Read Less
Karen M.
15 Jun 2014
REPORT
My family and I have been taking our fury family members to Woburn Animal Hospital for over 20 years. Dr. Schless and Dr. Marino have become like family members to us. The staff members are helpful an... Read More
My family and I have been taking our fury family members to Woburn Animal Hospital for over 20 years. Dr. Schless and Dr. Marino have become like family members to us. The staff members are helpful and very professional.  Many of the staff have been there for more than a decade which is a testament to the leadership that Dr. Schless and Dr. Marino bring. New Veterinarians are brought into the practice after a very thorough and intense interview process. I know this because a good friend of mine interviewed there after completing a residency at Tufts. He was very impressed with the operation. Over 20+ years and many pets, 2 English Setters (my moms) and 2 Labrador Retrievers (mine) 4 cats, and even a mutt, our fury family members were treated exceptionally well. Ear mites, skunk sprays, occasional stomach bugs and even cancer. The treatment plans were always given with the pet's best well being in mind. One sad day, after trying everything to save Jake (colon cancer) we had to make the choice to put him to sleep. Dr. Schless held my hand. We all cried.  The treatment plan was as humane as one could ever ask for and the goal was to not let my dog suffer unnecessarily. Woburn Animal Hospital and staff are consummate professionals. If you love your pet as family members, there is no better place to ensure their good health. Read Less
Joshue Hosea Garcia
30 Apr 2014
REPORT
Great Care swesome and efficient team at the Hospital and Kennel
Tricia Buckley Kilbride
17 Mar 2014
REPORT
Amazing animal hospital, and kennel. The staff are so caring and dedicated to our animals/pets. We are so happy with all the care our Mollie(dog) has received. Mollie does to doggie daycare 2-3 times ... Read More
Amazing animal hospital, and kennel. The staff are so caring and dedicated to our animals/pets. We are so happy with all the care our Mollie(dog) has received. Mollie does to doggie daycare 2-3 times a week and ABSOLUTELY loves it. Read Less
A Google User
19 Aug 2011
REPORT
I brought my cat there; she seemed to be having a problem with one of her teeth. They poked and prodded her, took some blood, and sent me away with antibiotics and painkiller. For this I paid $400!!... Read More
I brought my cat there; she seemed to be having a problem with one of her teeth. They poked and prodded her, took some blood, and sent me away with antibiotics and painkiller. For this I paid $400!! And they were itchy to get her back in there for more "tests." A few weeks later, the cat was still failing. I took her to Reading Animal Clinic. Wow, what a difference! The vet noticed, among other things, that she (the cat) had a tumor under her jaw, after just a minute or two of skillful feeling around. I concluded that the only option was euthanasia, and they were very nice about that. Read Less
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(781) 933-0170
373 Old Russell Street
Woburn Massachusetts 01801
Business Hours
Monday
Mon
08:00AM-21:00PM
Tuesday
Tue
08:00AM-21:00PM
Wednesday
Wed
08:00AM-21:00PM
Thursday
Thu
08:00AM-21:00PM
Friday
Fri
08:00AM-21:00PM
Saturday
Sat
08:00AM-18:00PM
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Woburn Animal Hospital Inc

Woburn, Massachusetts
(31)
373 Old Russell Street
Woburn Massachusetts 01801
We Treat Your Pet As We Do Our Own. Individual Climate Controlled. Indoor/Outdoor Runs. Open 7 Days A Week (Including Holidays). Minutes From Routes 128 & 9.
Monday
08:00AM-21:00PM
Tuesday
08:00AM-21:00PM
Wednesday
08:00AM-21:00PM
Thursday
08:00AM-21:00PM
Friday
08:00AM-21:00PM
Saturday
08:00AM-18:00PM
Laura H.
8 Mar 2019
REPORT
Everyone we encountered was extremely kind and greeted us in a friendly and positive manner. Also complimenting our dog at every turn. The vet tech that worked with us was extremely sweet and supporti... Read More
Everyone we encountered was extremely kind and greeted us in a friendly and positive manner. Also complimenting our dog at every turn. The vet tech that worked with us was extremely sweet and supportive, and calmed our fears and anxieties. It's obvious that this place is not out to make the most money they possibly can (like other places we've been to) because they looked at our dog assured us that the bleeding from his nail was under control and not actively bleeding then sent us on our way with a bill of a grand total of $0. We were in shock!! We will definitely bring our pets back here in the future if needed. Read Less
Peggy A.
24 Jan 2019
REPORT
Dr. Gengo is thorough, doesn't rush through exams and doesn't order unnecessary tests.  She was also extremely helpful and compassionate during the last few months of my pet's life, calling me back qu... Read More
Dr. Gengo is thorough, doesn't rush through exams and doesn't order unnecessary tests.  She was also extremely helpful and compassionate during the last few months of my pet's life, calling me back quickly when I had a question and treating my cat with care.  I see a lot of reviews complaining about price but I didn't see a big difference from this vet from the last vet.  I cannot attest to the other vets at this facility but would highly recommend Dr. Gengo without hesitation. Read Less
Frances Valerie C.
12 Nov 2018
REPORT
I hate coming here because it means my pet has an emergency, but I am happy this hospital exists to help take immediate care of said emergency.The doctors and techs that have cared for my two pekinges... Read More
I hate coming here because it means my pet has an emergency, but I am happy this hospital exists to help take immediate care of said emergency.The doctors and techs that have cared for my two pekingese were thorough and explained everything in a way I could understand.  They were transparent from the beginning financially and never made me feel guilty if I opted out of something or wanted more information.  The wait has never been that long and there is plenty of parking and the hospital is very easy to get to off the highway. Read Less
Jessica S.
10 Oct 2018
REPORT
My boyfriend and I have been bringing our dog and cats here for 2 years now. When my cat Tiger passed away from cancer, it was a horrible time for us. Dr. Bysko deserves 5 stars for the compassion and... Read More
My boyfriend and I have been bringing our dog and cats here for 2 years now. When my cat Tiger passed away from cancer, it was a horrible time for us. Dr. Bysko deserves 5 stars for the compassion and care she showed us and our little girl when it was time to let her go.. I was hesitant to go back because prices were consistently outrageous but we loved Dr. Bysko so we figured the other vets would be just as trustworthy. We were wrong.. A year later we bring our cat Gracie in for a check up for a cist. The Dr. said she would call in a week to let us know if the cist was cancerous or not. We were on vacation a week later so my sister called for us to check in about the news. She talked to the Dr. who confirmed Gracie had mammary cancer and then sent her an email forwarding us information about mammary cancer with condolences from Dr. Devlin about the entire affair. We were heartbroken. We bring her in again where Dr. Marino now sees Gracie. He asks what the visit is for and we say to check in on our kitty Gracie's mammary cancer. He says what cancer? Looks through all the paperwork and says there is nothing in her file confirming the cancer diagnosis and that we should run some tests in order to confirm if she does or doesn't have cancer. He made us feel like we should have known this information and no apology was offered. At this point, we are $400 in the hole already and can not afford to run any tests on the cist. So we decided against bringing her back, not because we don't want to know, but simply because we can't spare an extra $600-$800. This whole process was emotionally exhausting and we will never be back. They will never get another dime from me. Read Less
CJ A.
23 Aug 2018
REPORT
I've always had a great experience.  I find the vets are excellent and compassionate.  I wish I'll found Woburn Animal Hospital sooner!  One of our pets was diagnosed with an advanced case of an aggre... Read More
I've always had a great experience.  I find the vets are excellent and compassionate.  I wish I'll found Woburn Animal Hospital sooner!  One of our pets was diagnosed with an advanced case of an aggressive & fast growing type of cancer.  Woburn Animal Hospital helped us keep her comfortable and even provided some donated medication.  The staff and Dr. Bysko were wonderful! Read Less
Jillian C.
15 Mar 2018
REPORT
Care is acceptable, if not average. I've always liked the techs, but the vets are often rushed and opt for the most expensive possible treatments without much consultation.No matter how much I mentall... Read More
Care is acceptable, if not average. I've always liked the techs, but the vets are often rushed and opt for the most expensive possible treatments without much consultation.No matter how much I mentally prepare myself for the end of each visit, I am always, always stunned by the bill I'm handed.A little background- my dog has food and environmental allergies. They're relatively controlled when we keep him on a steady regimen of medicated baths and Apoquel. This is why I am now yanking my dog from them and going elsewhere:The last time I went to pick up his prescription refill, the price jumped from $75 (for a 14 day supply, mind you) TO NINETY DOLLARS FOR A 14 DAY SUPPLY. The woman at the front desk shrugged and offered this for an explanation after I inquired about the price jump: "It went up.." Mmmmmmkay. I would do anything for my little guy- but for those of us who haven't hit the lottery yet, $180/month for dog medication is a BIT steep.I found a legitimate online pet pharmacy who sells his correct prescription/dosage for $58 for an entire month. They fight me EVERY STEP of the way each time I need to get his prescription verified for this pharmacy. The reps from the pharmacy call, I call- we get push back for different BS reasons every single time, and often I end up having to purchase the ridiculously overpriced meds from WAH anyway just to cover my guy until the online shipment comes (his skin breaks out badly if he goes a few days without). Every review you read on here regarding pricing is 100% true- they are complete crooks. If you have money to hemorrhage for average-at-best pet care, this is your place. Read Less
M T.
5 Feb 2018
REPORT
Grew up taking my golden retriever to Woburn Animal Hospital and when I got my own dog did the same.  I never realized how outrageously priced their services were until talking to others at the dog pa... Read More
Grew up taking my golden retriever to Woburn Animal Hospital and when I got my own dog did the same.  I never realized how outrageously priced their services were until talking to others at the dog park!  I also felt pressured into having tests performed when I could not afford to do so!  I had my first dog fixed at WAH.  Later, when I got my second dog (same breed, size) I went to Stoneham Animal Hospital and paid about 60% of the WAH price. Believe me, you don't always get what you pay for.  Sometimes you just get ripped off!!  Although, I liked the Vets and staff at WAH and the facility was beautiful, I don't think its worth the price. Read Less
Katy S.
28 Jan 2018
REPORT
Friendly staff and beautiful facility, but consistently unprofessional.- As others have noted, they charge a lot and are not transparent about pricing. We boarded our elderly dog through them, in conj... Read More
Friendly staff and beautiful facility, but consistently unprofessional.- As others have noted, they charge a lot and are not transparent about pricing. We boarded our elderly dog through them, in conjunction with Ledgebrook Kennel, and the prices we were charged were always 25-50% higher than we were quoted. They always found a way to justify it after the fact but I would have preferred to get this info up front.- We scheduled an appointment to have our dog euthanized by our normal veterinarian. Our dog ended up passing before our appointment, so I called to cancel. The receptionist told me she didn't have an appointment on the books. Can you imagine if we had shown up emotionally prepared to euthanize our dog and they weren't expecting / ready for us?- Finally, a comparatively minor issue: the front-desk receptionist will often bring her dog in, and every time we've been there, the dog barks and barks. Seems he is not cut out for a front-desk role. Maybe leave the dog at home? Read Less
kris yenney
27 Nov 2017
REPORT
Best Place for intelligent and effective care... Dr. Schless is one Wonderful care giver and healer..... I trust her with any creature...
Michela B.
22 Oct 2017
REPORT
Took my dog in for blood work and they gave him a vaccine without my permission AND didn't do the blood work I went in for.  Then they have the nerve to tell me that the vaccine is a two part vaccine ... Read More
Took my dog in for blood work and they gave him a vaccine without my permission AND didn't do the blood work I went in for.  Then they have the nerve to tell me that the vaccine is a two part vaccine so I have to make an appointment for round two. Untrustworthy, only interested in your money, I've been coming here for over five years and it has gone downhill big time. This was the last straw, I will never give them a cent.  Think twice before booking a visit here. Read Less
r. s.
31 Jul 2017
REPORT
Overpriced!!!Just dying to do test and give overpriced meds!!Think after 15 years I'll go elsewhere!!!Trust me and stay away or get robbed!!!
Sarah Langis
24 Dec 2016
REPORT
We brought our pup, Bodhi here last night after he decided to eat a bag of chocolate chips and a bag of walnuts. They were so good with him, explained every step of what they were doing and put us at ... Read More
We brought our pup, Bodhi here last night after he decided to eat a bag of chocolate chips and a bag of walnuts. They were so good with him, explained every step of what they were doing and put us at ease (as much as one can be put at ease when their fur baby is in trouble). Bodhi is now practically fully recovered and back to his mischievous self. Thank you!! Read Less
David Anderson
11 Dec 2016
REPORT
The vet was very nice and the clinic is beautiful but the cost is OUTRAGEOUS! I just paid almost $600 for a dog and a cat to have their yearly check up. The cost of blood work to check for heart worms... Read More
The vet was very nice and the clinic is beautiful but the cost is OUTRAGEOUS! I just paid almost $600 for a dog and a cat to have their yearly check up. The cost of blood work to check for heart worms just cost me $135 (more than an entire yearly check up at my old vet)! Then, to top things off, they would not give me a prescription for Proin for my other dog unless they did blood work on her. She has been on the medication for 6 years and it is a medication that once you go on, you don't come off! What a rip off! Obviously they are more interested in making money by running unnecessary tests that cost way too much than they are in doing what is right for their patients! Read Less
David A.
10 Dec 2016
REPORT
The vet was very nice and the clinic is beautiful but the cost is OUTRAGEOUS! I just paid almost $600 for a dog and a cat to have their yearly check up. The cost of blood work to check for heart worms... Read More
The vet was very nice and the clinic is beautiful but the cost is OUTRAGEOUS! I just paid almost $600 for a dog and a cat to have their yearly check up. The cost of blood work to check for heart worms just cost me $135 (more than an entire yearly check up at my old vet)! Then, to top things off, they would not give me a prescription for Proin for my other dog unless they did blood work on her. She has been on the medication for 6 years and it is a medication that once you go on, you don't come off! What a rip off! Obviously they are more interested in making money by running unnecessary tests that cost way too much than they are in doing what is right for their patients! Read Less
Eric Burns
28 Oct 2016
REPORT
Money comes first animals health second in this place.
Paul Senk
6 Jul 2016
REPORT
Dr Marino and staff have saved my pets and gone the extra mile. I can only say Thank You, and I recommend this hospital above all the others.
Marc F.
6 Apr 2016
REPORT
I've always had a great experience. Sometimes the wait may be a tad longer than hoped for, but then again, animals are not the easiest patients to work with.I've always found the staff professional an... Read More
I've always had a great experience. Sometimes the wait may be a tad longer than hoped for, but then again, animals are not the easiest patients to work with.I've always found the staff professional and compassionate. Read Less
Elizabeth B.
19 Feb 2016
REPORT
I really really wanted to like it here. Its close to home and attached to a doggy daycare and boarding facility. But I've given so many chances and been continually disappointed too many times to not ... Read More
I really really wanted to like it here. Its close to home and attached to a doggy daycare and boarding facility. But I've given so many chances and been continually disappointed too many times to not leave a review. They are constantly up-charging on everything. I'm always surprised at what the final bill is even after they've quoted me something. I know veterinary care is high-I'm not new to this, but I've never left a hospital feeling more ripped off than here. I've caught quite a few clerical errors on their part too, and while they do fix them, I never get an apology. Disappointing. Read Less
David Moran
24 Nov 2015
REPORT
We have brought our cat there on two prior occasions and she is back for a third. Unfortunately this is much more serious. However, this place is the absolutely best vet group I have ever met. They ar... Read More
We have brought our cat there on two prior occasions and she is back for a third. Unfortunately this is much more serious. However, this place is the absolutely best vet group I have ever met. They are somewhat expensive but it costs to have the level of care and compassion. They are the best. Read Less
Shannon Brown
23 Nov 2015
REPORT
So grateful for Woburn Animal Hospital today! They were able to squeeze us in quickly and take care of my kitty suffering from a blocked urinary tract. Everyone was so friendly and helpful and made th... Read More
So grateful for Woburn Animal Hospital today! They were able to squeeze us in quickly and take care of my kitty suffering from a blocked urinary tract. Everyone was so friendly and helpful and made the day less stressful! =) Read Less
Jennifer Morton
30 Sep 2015
REPORT
I absolutely love woburn animal hospital and all the doctors, vet techs, and staff!! They have been so friendly and helpful though out the years. My grandparents started going to them in the 1970s, th... Read More
I absolutely love woburn animal hospital and all the doctors, vet techs, and staff!! They have been so friendly and helpful though out the years. My grandparents started going to them in the 1970s, then my mom took her dogs there, and now I take my dog here. When my dog ate corn on the cob and he was in the hospital for a few days, I've never had better care for my dog. And they answered all my questions and let me visit everyday! I recommend all my friends to this hospital with dogs, cats, etc and everyone falls in love with them! Thank you for everything you've ever done for me, my family, and of course my dog Percy!!Read Less
Bryan Hoffman
13 Aug 2015
REPORT
They have always been helpful and take last minute appointments. The staff is very friendly, and the Vets are quite knowledgeable. I would highly recommend the Woburn Animal Hospital.
Tina D.
11 Aug 2015
REPORT
I have been taking my animals to WAH for the last five years.  The staff was great, from the doctors to the techs to the receptionists you could see that they truly loved animals and understood the bo... Read More
I have been taking my animals to WAH for the last five years.  The staff was great, from the doctors to the techs to the receptionists you could see that they truly loved animals and understood the bond between owner and pet. The facility itself is very clean and easy to get to.  Its convenient for me as its close to home.  They have lovely grounds, a kennel and grooming services.     There have been some personnel changes over recent years and not all of those changes have been positive.  While I am still impressed with the doctors on staff, it seems that every time I go, I'm meeting a new one!  All seem qualified, are very kind and gentle, but each has their own opinions and methods of treatment and its a little unsettling.   I feel that no sooner do I get comfortable with a doctor, then that doctor is no longer there and a new face has joined the team.      And then there are the techs.  I adored the techs at this hospital.  Until yesterday.  Different techs.  Not my adored techs.  Granted, my dog was being extremely difficult having his nails trimmed ( I did warn them that he can be a jerk about his nails).  He squirmed, he snapped his nubby teeth, he snarled, but they got the job done, but in doing so, they cut his quick and he bled, a lot, it happens.  The problem came when they didn't tell me what happened.  A tech brought him back, plopped him on the floor, shoved him into the room and rushed out, shutting the door as quickly as she could behind her, never to be seen again.  I looked at my dog, and then the floor and then the blood.   I picked up my dog and motioned to another tech and let her know he was bleeding.  She came huffing in with the styptic powder and a bad attitude, angrily telling my dog "you have to chill! you're going to keep bleeding unless you chill! "  Like my dog understands that.   He understands "stop" "no" "up" "down" "cookie" "sit" and "night night", he can't comprehend a lesson in street psychology.   Dogs 101:  They pick up on your stress, if you're stressed, they are stressed; if you are yelling at him to calm down, guess what?  He's not gonna calm down, he's going to stress out more and also, he's in pain, because you just hacked away at his blood vessels, so I'm thinking the tech "has to chill".     If those techs were treating my dog like that while I was in the room, I would hate to think how they would treat him if I weren't there!  Bad techs!  Bad bad techs! Thankfully the doctor came back in all calm and wise and got the bleeding to stop and wrapped my dogs paw up (probably unnecessary but I could tell she felt bad).   It wasn't her fault. I'm not blaming anyone for my dog getting cut, its very hard to trim a squirmy dog's nails.  The doctor even called me later that night to check on my dog.  Very nice.  Good Doctor.  Bad Techs! Read Less
Jade Marie
30 Oct 2014
REPORT
Dr Moreno took care of my pit bull Jade so well he deserves a metal she was diagnosed with cancer and he keeps in touch to check on her ty
Deborah Dunning Ahl
6 Oct 2014
REPORT
Very caring group of vets and vet techs!
Wilamena M. Pants
3 Jul 2014
REPORT
First, I can't believe I just found this FB page. Shame on me. Having been a client for 25 years (god, I'm old), I certainly can speak to the outstanding quality of care. Medical, surgical, dogs, cats... Read More
First, I can't believe I just found this FB page. Shame on me. Having been a client for 25 years (god, I'm old), I certainly can speak to the outstanding quality of care. Medical, surgical, dogs, cats, bunnies and even my birds have been cared for here and I would not trust my animals to anyone else. Ever. Read Less
Anna Mracek Dietrich
18 Jun 2014
REPORT
We love this place! Such wonderful staff and our dog gets excited to be there as soon as we turn into the parking lot. We have used their boarding & are regulars at doggie daycare. Fortunately we have... Read More
We love this place! Such wonderful staff and our dog gets excited to be there as soon as we turn into the parking lot. We have used their boarding & are regulars at doggie daycare. Fortunately we haven't had cause for anything other than routine vet care here, but we see happy with that too. Read Less
Karen M.
15 Jun 2014
REPORT
My family and I have been taking our fury family members to Woburn Animal Hospital for over 20 years. Dr. Schless and Dr. Marino have become like family members to us. The staff members are helpful an... Read More
My family and I have been taking our fury family members to Woburn Animal Hospital for over 20 years. Dr. Schless and Dr. Marino have become like family members to us. The staff members are helpful and very professional.  Many of the staff have been there for more than a decade which is a testament to the leadership that Dr. Schless and Dr. Marino bring. New Veterinarians are brought into the practice after a very thorough and intense interview process. I know this because a good friend of mine interviewed there after completing a residency at Tufts. He was very impressed with the operation. Over 20+ years and many pets, 2 English Setters (my moms) and 2 Labrador Retrievers (mine) 4 cats, and even a mutt, our fury family members were treated exceptionally well. Ear mites, skunk sprays, occasional stomach bugs and even cancer. The treatment plans were always given with the pet's best well being in mind. One sad day, after trying everything to save Jake (colon cancer) we had to make the choice to put him to sleep. Dr. Schless held my hand. We all cried.  The treatment plan was as humane as one could ever ask for and the goal was to not let my dog suffer unnecessarily. Woburn Animal Hospital and staff are consummate professionals. If you love your pet as family members, there is no better place to ensure their good health. Read Less
Joshue Hosea Garcia
30 Apr 2014
REPORT
Great Care swesome and efficient team at the Hospital and Kennel
Tricia Buckley Kilbride
17 Mar 2014
REPORT
Amazing animal hospital, and kennel. The staff are so caring and dedicated to our animals/pets. We are so happy with all the care our Mollie(dog) has received. Mollie does to doggie daycare 2-3 times ... Read More
Amazing animal hospital, and kennel. The staff are so caring and dedicated to our animals/pets. We are so happy with all the care our Mollie(dog) has received. Mollie does to doggie daycare 2-3 times a week and ABSOLUTELY loves it. Read Less
A Google User
19 Aug 2011
REPORT
I brought my cat there; she seemed to be having a problem with one of her teeth. They poked and prodded her, took some blood, and sent me away with antibiotics and painkiller. For this I paid $400!!... Read More
I brought my cat there; she seemed to be having a problem with one of her teeth. They poked and prodded her, took some blood, and sent me away with antibiotics and painkiller. For this I paid $400!! And they were itchy to get her back in there for more "tests." A few weeks later, the cat was still failing. I took her to Reading Animal Clinic. Wow, what a difference! The vet noticed, among other things, that she (the cat) had a tumor under her jaw, after just a minute or two of skillful feeling around. I concluded that the only option was euthanasia, and they were very nice about that. Read Less
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