They were amazing and helpful and made me feel like we made the right decision. My cat was very sick and before I made it through the door they had a team there to help him. Everyone we worked with was friendly and warm .Unfortunately brody was too sick and they helped us make the difficult decision to put him to sleep and talked to us about his after care. They were gentle with him and let us spend all the time we needed with him. Even though it was one of the hardest thing I had to deal with we left there knowing he was in good and loving hands. I cannot thank you all enough for being there for us. Read Less

Took my dog same day, which was great. She was bit by my other dog. Cleaned her up, RX and sent us home. A bit of a wait, but It was same day, so I didn't mind too much and not sure if that's a common occurrence. Read Less

Vet Emily Angiulo grotesquely misdiagnosed our cat leading to her death. The pricing system was made up, We were estimated one price, charged another and then for a second dose of identical fluids were estimated a third cost and charged a fourth. Prices are already high for the area. Veterinary staff was incapable or unwilling to respond to basic questions of outlook and care in attempts to make more money. The service from her in general was cold, and uncaring. My cat was diagnosed and treated so improperly it lead to her death. Upon taking her to another vet for a second opinion we were given a 75-100% full recovery based off VCA bloodwork, however the VCAs treatment of choice had destroyed her system to the extent she died in pain waiting for the vet to euthanize her. My cat was only 5 and could have been saved if staff had cared more about their clients than their paycheck. Read Less

My dog was attacked by another and they went above and beyond to make us and my doggie feel comfortable!! The took us in fast and made sure he were doing great. I can't have went to a better animal hospital!! Thanks for all your hard work! Read Less

Friendly staff. Clean and open waiting area with partially boxed in seating 'booths' to help keep visiting animals from taking too much of an interest in each other. Doctor was very nice and upfront. Pricing was transparent. Prescriptions filled on site and some specialty dog foods available at checkout. Read Less

We've been bringing our dog here since we got her three years ago and have been happy with the care she's received. We've had some medical concerns that they couldn't handle, but for 99% of things, we've been able to go here. Dr. Cimmenello and Dr. Pelegrini are both excellent.Read Less

I have mixed feelings about my visit here. As we entered, the receptionists were very nice and someone came out right away to check on my cat, although she was very unfriendly and didnt really listen to what I had to say was going on with my cat. When we were brought into the exam room, there was blood all over the floor from the previous appointment that she quickly tried to clean up. The doctor who then took a look at my cat, was very good. She was understanding and listened and kept us up to speed with what was going on with him. The price just for tests to be run, was outrageous. She did her best to combine some things to bring it down a little for me but it was still way more than I could afford but I really needed to find out what was going on with him, so was able to get someone to pay for it. All 3 medications given to me for my cat, were less than the entire visit. And the tests werent 100% because they said that they think the urine sample taken was contaminated from the table where they took the sample from. He does seem to be feeling better with the meds given. But overall I was very overwhelmed with the entire visit. Read Less

I just adopted a Maltese Poodle, 3 days ago. I called this morning, I was immediately given an appointment. Dr Diana Cimirano is a peach. Answered all my questions, was amiable to my suggestions!! I am very happy with my whole experience. Professional, articulate, and friendly staff!! My dog PINK is in great hands and I can rest assure Read Less

The doctor I bring my dog to is very capable and concerned. Dr. Halperin also answers calls promptly. I don't know the other doctors tho a friend had a bad experience with her dog there. The prices were fairly reasonable as well. Read Less

Have been bringing my dogs here for a couple years and also our new kitten. The vets, vet assistants and secretaries are all fantastic, very caring and kind. I'm more than happy with their services and will continue to bring my fur babies here for as long as I have them. Read Less

I recently lost my dog of 12 years Niki and this animal hospital was the most professional and caring, and I can't say enough about all the staff there. I now have my new puppy Diamond and she is being seen there and currently boarding as I am on my way home now and hoping to pick her up tonite. I give VCA Abbott 5 stars and will always go there for veterinary services. Read Less

I've been bringing my cats to VCA Abbott since the 80s, before it was VCA. I've always found the veterinarians to be proactive and compassionate, and I've had a couple cats that got old enough to suffer illnesses that compromised their quality of life. In these cases, the doctors advised me of all the options and didn't push any particular one, and putting a cat to sleep was always framed in the context of the animal's chance of returning to wellbeing. The techs there are great, too. Read Less

Over the past 3 years I have used the VCA to get my cats prescription food. Pretty simple you would think. Unfortunately the VCA is the most unorganized business I have ever dealt with. On multiple occasions they "forgot" to order the food so I had to drive to another VCA to get it. When I arrived at the other location they claimed I didn't have a prescription for the food (even though I received the prescription from a doctor at that location!) My ties to the VCA ended last week when I went to pick up the cat food. They not only didn't have the food but informed me they had ordered the food for three weeks and it had come back on the invoice as "not fulfilled" So I have a cat that needs this "prescription" food and they didn't even contact me so I could make other arrangement's. Real animal lovers. At first they tried to be accommodating, the VCA they usually redirect me to didn't have the food as well. They then offered to have a doctor recommend an alternative food. The girl working the counter disappears to God knows where for at least 10 minutes. When she returns she tells me they have no record of a prescription so a doctor cant even recommend an alternative. So basically she's telling me the VCA has been providing me this prescription food for nearly 2 years without a prescription but NOW they can't recommend an alternative. After doing a lot of research and reading a lot of reviews from people with animals on dietary restrictions there are now a lot of foods readily available at pet stores that are not only comparable but even better for your pets then prescription foods. If you care about your animals avoid ALL the VCA's. They don't care about animals, just read all the other reviews. Read Less

Wow. I am shocked about the other reviews here. I did not like one particular doctor and refused to have see my dog but she has not been there in over a year. The only reason I did not like her was because she insisted I was doing wrong by feeding my pet human food. I was feeding him chicken and rice when she was sick. Every vet has encouraged this (and baby food). Since I made the switch the primary doctors has been dr. Pelligrini. Wonderful bedside manner and very knowable. Always pleasant, polite and answers all questions. The staff has always been pleasant. They are always slow on check out, but that could be because the dogs want out now. I had dr. Wang today. First time with her. Very polite and knowable. Answered all my questions. I have always used a VCA location so I have comment on the pricing. I do love to use the care credit card. No interest financing for set months based on the amount owed. VCA Shrewsbury (no longer in existence) told me about it. Allows me to pay there bill in 3-5 months with no interest. Worth getting. Read Less