Westside Animal Clinic A Thrive Pet Healthcare Partner

Would have appreciated more honesty regarding my cats medical condition. Feel like I was spending more on medicine than the benefit to my love, my cat. I miss my cat. Wish my experience with Westside was better. Read Less

It is extremely difficult to find a vet for a rabbit, so we searched and searched. Then we looked up the house bunny list of vets they only put the best ones on the list and Westside was on there so we though might as well try them and if its not a good match we could somewhere else . We loved them the minute we met the Dr's We have brought in both our rabbits for well checks and neutering. They are so wonderful with our bunnies and very respectful of both you and your pets. The Dr's will happily listen to you and answer any questions or concerns and give you advice on how to give your pet the best care. They are a little on the pricey side but you get what you pay for. Read Less

We have brought our babies here for years...absolutely love Dr Trom! She was extremely focused on our boy Jake.....very attentive to him....also my best friend had two Bassett hounds.....treated them with nothing but respect....i can not say enough about how loving and caring this office is.....they are all angels on earth!! Read Less

They do not deserve one star. I brought my 10 week old kitten there for all 3 of her early exams and vaccines. When it came time to spay her the vet found out after cutting and opening that she had no ovaries or uterus. She looked and found testicles instead. The kittens had a very stressful week of additional exams, medications, needle sticks. When I said I did not want to speak to this vet any longer I got a vet who was very high and mighty and could not be bothered to actually speak to me on the phone. And the cost of this was outrageous. Read Less

Very disappointing. I have been there with my cats several times...no more. They are expensive and unprofessional. I had a shouting bout with one of the vets (?) because I had to wait an eternity while they were xraying my cat. Although, by their own admission there was nothing untoward on the film, they decided to take another xray, with similar results, no doubt to pad the bill. I went to them because my cat had a lot of matting on his back. I left $350. lighter, with mats intact. Quoth the raven... Read Less

bring your cash checkbook and title to your house they rip you off every chance they get many years ago they cared about your pet now the only thing they care about is the money a real shame 1500 to get my cat spayed after that brought cat in so they could give her a pill 30.00 each time i went in many unneeded tests they try to scare you into unnecessary tests just to get more money out of you dam shame they have to screw you to get more out of you. again .unless you have unlimited funds DONT GO TO WESTSIDE. Read Less

If I could give it no stars I would. We brought my fiances cat to have a prolapse fixed. The first treatment they did didn't work. It made the prolapse worse than it was before hand. The second time they did a full blown surgery and continued to find reasons to hold the cat longer and longer until the bill was to high for us to pay. The vet told my fiance and I that if we surrendered her cat that the bill would be squared off because she wanted the cat. We go in to sign the papers to surrender the cat and the secretaries tell us we would still have to pay the entire bill even if we surrender the cat. We told her to speak to the Dr. Because we were told otherwise now the Dr. States she never had that conversation with us. Seems to me she just wanted to steal our cat. I wouldn't recommend going here unless you want them to give your animal sub-par work and charge you way more than they should. The only time they care about your animals is if they want them. We are still waiting to hear back from the office manager about the charges... if you love your pet keep it far away from here! Read Less

I generally never post online reviews, but I am compelled to now because of a recent visit to WAC. I have taken my cat, Martha, here for years - in fact, Martha was being treated here since before we joined forces - and I have found the staff overall to be helpful and knowledgable. In general we are treated with respect, and they have been able to accommodate visits on short notice when needed. I have even been able to consult with them over the phone without having to bring her in for a visit at no charge. I have specifically appreciated Dr. Vincent's willingness to take the time to explain in great detail what might be happening with Martha, as well as strategies for taking care of her, that are also backed by science; I love that she shares the research findings and theory behind what she is doing when we meet! If it is not already clear, I have found Dr. Vincent, and the rest of the staff with whom I have interacted at the WAC, to be very thorough in caring for Martha. Most recently, they helped me with being able to afford her treatment needs during a time of financial stress - to me this demonstrates that they care above and beyond for the heath of their pets (and their pets' people!). After this visit, Dr. Vincent personally called to check in on Martha and to inform me that we would continue working together on making her treatments affordable - she went out of her way to make sure that Martha would have what she needs to get better without causing me undue stress. I am grateful that Martha is being cared for by such warm and compassionate people, and I hope that others find their pets to be well-taken care of here, too.Read Less

If I could give an extra star I would.. We (partner and I) just went through a very trying, very heavy few months with the love of our life, our 7 year old yellow lab, Deegan..He was our child.. a companion that we would go to the end of the earth for, and know he would do the same for us.. We had been to a few other vets with him, and the usual un-compassionate, over-priced, almost car salesman-like approach was just what I had assumed was the norm.. Then I came across Westside, after a referral from a friend. Dr. Roy was Deegan appointed Vet. She was amazing to say the least. Not just Dr. Roy, but all the Vets (Dr. Klingener, who assisted us a few times and Dr. Trom, who helped us let Deegan pass so peacefully, thank you..) and Vets techs, all the girls at the front desk and out back were a shocking change of pace.. You could feel the love and compassion not just for Deegan but for any animal that walk through their doors. My dog was special..I knew it, and even if this is how they treat all animals at Westside, they made it very obvious that he was special to them as well. He was diagnosed with Chronic Renal Failure and given a month, maybe less in March.. The whole team there were so helpful, so kind, and so good to my boy.. He was actually excited to visit every time we were in because of the love he received from every single one of them.. Pricing was actually extremely reasonable, and compared to others in the area, it was EXCELLENT. We ended up keeping Deegan well beyond what we had been originally told with their help (just this Saturday we had to let him go on his next adventure, as much as we struggled with the decision), and I will be forever grateful. For one of a thousand examples I could give, there was a Saturday afternoon in May that Deegan seemed unusually not well, so I left a message expecting a call on Monday.. One of the techs called me at 530 that evening after stopping in by chance. She WAITED THERE FOR ME TO ARRIVE WITH HIM to give him some extra medication and keep him happy. ON A SATURDAY NIGHT! I was blown away! Honestly, if you love your animal and want the best for him, I couldn't recommend Westside enough. Even if you are not local, they are beyond worth it. I again, cannot express the gratitude and love I have for the team there.. Thank you for helping make Deegan's last few months as great as they could be given the unfortunate circumstances, and for being so compassionate and kind to Mike and I as we went through this horrible situation..Read Less

Absolutely the best veterinarian clinic around. Dr. Murphy saved my parents dog Cookie. When we lost one of our kids Zoe who was our canine beauty queen they were compassionate. I feel all the vets there are awesome. Our remaining three kids go there. I wouldn't go anywhere else.Read Less

So kind, & compassionate. I am on my 3rd dog with them and can't say enough about how much they care. Also my mother in law had a pet emergency with her puppy - a fractured paw - they were beyond amazing in terms of both the way they treated Tootsie and the way they cared for my in laws - both emotionally and beyond fair financially!!! they are very busy because they are so great. If you don't have an emergency and can wait it's definitely worth it! I have never had an emergency that they put off. Read Less

I have been going there for 17 years when Dr. Trom first opened. She is the best. She has been taking care of my (cat) Cally for all this time. 2 years ago and again last year I thought I was going to loose her. But Dr Trom & her team were so caring and loving and told me lets not give up yet. She was right and Cally only 4 1/2 lbs age 17 and is still with me. I would & have recommended WAC always. Read Less

I can't thank Dr. Trom and the staff at WAC for all the care and kindness they showed me and my sick cat, Butchy. They worked diligently for days caring for him as he was diagnosed with an obstructive liver disease that was near fatal. Dr. Trom did not give up and she treated him with love & care because she knew how much we meant to each other and even the staff grew to love him. Butchy is still being treated at home and monitored by Dr. Trom. He is doing much better now. I would recommend WAC any time. They are the best! Read Less