Worcester Cat Hospital and Bird Clinic
Worcester, Massachusetts
Reviews
Julia Marcou
5 May 2018
REPORT
Great staff. Always incredibly helpful and informative.
Kathryn Chehade
26 Jan 2018
REPORT
My hedgehog Gouda was a patient of Dr. O’Leary’s at Worcester Cat & Bird. I had a wonderful experience at this clinic. To sum everything up in a few words, I am certain that Dr. O'Leary added years to...
My hedgehog Gouda was a patient of Dr. O’Leary’s at Worcester Cat & Bird. I had a wonderful experience at this clinic. To sum everything up in a few words, I am certain that Dr. O'Leary added years to my hedgehog's life. I brought in a very sick hedgehog to this clinic years ago; Dr. O’Leary performed the minimal amount of tests necessary to make a diagnosis. She then went above and beyond in her research of the necessary procedure and prices, and then offered to do the surgery at almost 70% less than it would have cost me at Tufts. After having a successful surgery, Gouda lived a long happy life well beyond the average hedgehog lifespan. Sadly, I recently had to bring Gouda in to be euthanized in her old age; Dr. O’Leary was extremely caring and sensitive toward my sadness and even cried with me. This week I received the sweetest sympathy card in the mail from Dr. O’Leary and the staff.
I am shocked to see so many negative reviews; it's unfortunate because after reading them, I can see that most of the reviews are coming from ignorant people. Most of the negative reviews have people complaining about prices… Worcester Cat & Bird’s prices are competitive, if not less expensive, than other clinics around. I actually expected to pay higher prices going to a small/exotic animal clinic; Dr. O’Leary is a SPECIALIST—there aren’t many vets in any given area that will see these types of animals.
I also saw one specific negative review that is worth discussing. It came from client who had trusted Worcester Cat & Bird with their cats for 16 years (think about that). When one of their cats died, Dr. O’Leary sent FLOWERS. To summarize the review, the client blamed Dr. O’Leary for their other cat getting sick after eating the plant. Yes—the client left the plant in a spot where the cat could access it, and blamed the nice lady who sent them. From what this person wrote, they went to the clinic, demanded emergent care, and free treatment! Then they were shocked that the staff was a little irritated by all of this. I think the key things to take out of that review, even though the rating doesn’t show it, is this: Dr. O’Leary sends sympathy mementos when one of her patients dies; they will take emergency visits whenever possible, even though they are not an emergency clinic; and they have clients that trust them to care for their animals for many, many years.
Dr. O’Leary and the staff at Worcester Cat & Bird are nothing but compassionate, caring people who only want the best for these animals. I highly recommended Dr. O’Leary and this clinic without any hesitation.
Andrew Kennedy
8 Dec 2017
REPORT
Great job with our cat Jack!
Maggie M.
16 Sep 2017
REPORT
Dr. Nancy and her staff were absolutely amazing. We needed to make some major changes to get out pet healthy and back on track. While we weren't proud of the state of our pet, they were polite, positi...
Dr. Nancy and her staff were absolutely amazing. We needed to make some major changes to get out pet healthy and back on track. While we weren't proud of the state of our pet, they were polite, positive and focused on educating us to make our pet happy and healthy. They handled a a hard situation with professionalism and it was much appreciated.
S Johnson
16 Aug 2017
REPORT
Took my daughter's elderly rat there for a tumor that had a secondary infection. I only wanted antibiotics for the infection as it was obvious it had a tumor. She wanted to do a full work up on the tu...
Took my daughter's elderly rat there for a tumor that had a secondary infection. I only wanted antibiotics for the infection as it was obvious it had a tumor. She wanted to do a full work up on the tumor including a biopsy, blood tests, xray... It was an elderly on its last months rat that I was trying to make more comfortable before making the decision to euthanize. I would have cost me $400. I still ended up paying $175 to get a round of antibiotics. I would never recommend this place. Even in the waiting room I was talking to a woman who told me how much she spent on herb3 cats there and one had cancer and she had to get a second job. She was an elderly woman and this vet just bled her dry. Horrible.
Margaret Delaney
4 May 2017
REPORT
THEIR EXCELLENT- &
-VERY CARE RING!
Myles Shannon
5 Mar 2017
REPORT
Friendly service
Elizabeth B.
3 Jan 2017
REPORT
Dr.O'Leary is one of the most compassionate vets I've ever met, as well as front staff help. Always took very good care of my 2 guinea pigs and helped me get them on a proper diet and told me about ho...
Dr.O'Leary is one of the most compassionate vets I've ever met, as well as front staff help. Always took very good care of my 2 guinea pigs and helped me get them on a proper diet and told me about how to make sure they get the proper vitamin c. Also, when my hamster passed away, they all sent me the nicest card in the mail. Truly love this place!
rob sapauskas
26 Sep 2016
REPORT
was looking for a vet for my hedgehog but after reading this I will stay far away from this place, she should be closed
Mary Bagley
6 Aug 2016
REPORT
I was so happy to have found this office. Began going upon recommendation from a friend with 2 cats, who had used the cat hospital for 15 years. Very sorry to read some of those negatives. Wonderful, ...
I was so happy to have found this office. Began going upon recommendation from a friend with 2 cats, who had used the cat hospital for 15 years. Very sorry to read some of those negatives. Wonderful, caring, personal service. Extremely accessible. Our cat has received excellent care during the 2 years she's been a patient there.
Adrienne Gentile
3 Aug 2016
REPORT
Awful
Aliza B.
7 Oct 2015
REPORT
I was extremely unhappy with the services at this vet. They overcharge for everything, the woman bullied me into sedating my cat because he was too difficult for them to work with (which no other vet ...
I was extremely unhappy with the services at this vet. They overcharge for everything, the woman bullied me into sedating my cat because he was too difficult for them to work with (which no other vet has ever had to do) and then didn't let me in the exam room with him. This is all clearly for their own convenience and not for the comfort of my cat who is always terrified at the vet. They were also rude and judgmental about his being overweight. For people who are supposedly animal lovers, they really don't seem it.
Samantha R.
15 Jun 2015
REPORT
I brought my two ferrets there for a chack up and had a great experience. They helped me learn to do things, like the best way to clean their ears and brush their teeth. My oldest needed her rabies va...
I brought my two ferrets there for a chack up and had a great experience. They helped me learn to do things, like the best way to clean their ears and brush their teeth. My oldest needed her rabies vaccination and they explained everything as it happened, so I knew what was going on. They where friendly and helpful :)
Nicole Corbin
28 Apr 2015
REPORT
I took my cat Dexter in as an Emergency visit, and Dr. O'leary was able to take him within the hour. I was very happy with the friendly service I had received. He had to stay overnight and was well ta...
I took my cat Dexter in as an Emergency visit, and Dr. O'leary was able to take him within the hour. I was very happy with the friendly service I had received. He had to stay overnight and was well taken care of. Whenever I called the checkup on him an assistant was able to tell me right away how he was doing. I put down the deposit the day before and when I came to pick him up they reimbursed me for the medicine they did not have to give him. I found it to be a fair price and was happy with my service. Dexter is now doing wonderful and will hopefully only have to bring him in for his physicals from now on!
Lisa Delfem
26 Jan 2014
REPORT
This is the most horrible place I have ever done veterinary business in my life, my daughter brought her sick ferret there, expecting to get some answers and hoping her 4 month old ferret would get be...
This is the most horrible place I have ever done veterinary business in my life, my daughter brought her sick ferret there, expecting to get some answers and hoping her 4 month old ferret would get better. After having her at the vets for 3 days she still had a temp and blood work was not all back they claimed it was all normal and they were giving her antibiotics for something they didn't even know what was wrong with her. The 3rd day and which happened to be a Friday they t...old her to take her home seeing she was better and after costing $670 they sent her home with food and antibiotics she wasn't even home 10 minutes and she started breathing funny like a whistling noise and seemed like she was choking, daughter called the vet back and they said call back tomorrow(SAT) we said we wanted to bring her back and they just said if she gets worse bring her to Tufts within 10 mins of that phone call the ferret choked again and died in my daughters arms. The dr called my daughter on sat to say she was sorry that her ferret had passed but when my daughter was trying to ask her some questions she wouldn't let my daughter talk and would talk over her (had her on speaker phone) the dr was being extremely rude and was making my daughter very upset and cry, we are going to have a autopsy done and if we do find out they are at fault there will be a lawsuit. Whether you have your pet for as little as a couple of months or years no one should ever experience that kind a rudeness, and now that we are reading some reviews of people that had other problems wished we read them first before bringing her there. See More
Amber C.
8 Jun 2013
REPORT
ive only brought my bearded dragon here because i had too. its the closest to my house. and it was during winter. they know NOTHING about reptiles. please dont go here, unless you want to kill your pe...
ive only brought my bearded dragon here because i had too. its the closest to my house. and it was during winter. they know NOTHING about reptiles. please dont go here, unless you want to kill your pet :( i cant say anything about my cats because i take them somewhere else. but reptiles..just no. she was recommending all the wrong things too do to my bearded dragon Zillard :( they just want $$
J Hossack
17 Feb 2013
REPORT
By far the best small animal exotic vet I used in the Worcester area, and I must have tried them all - including Tufts University.
Dr. O'Leary and her (former) associates have given great care toward...
By far the best small animal exotic vet I used in the Worcester area, and I must have tried them all - including Tufts University.
Dr. O'Leary and her (former) associates have given great care towards my guinea pigs. They treated them knowing they were valuable and gave the best possible care. The office support staff is great.
Dr. O'Leary is primarily concerned with the animal's health. She will give me the best/worst outcomes. Always, her concern first has been for the animals' welfare, not my feelings - just as it should be. At times, her practice has gotten so busy the place has suggested to clients they try to find another vet. No way, I'll wait.
They have boarded my guinea pigs, treating them like their own - and giving them better care than I gave them, no doubt.
When an animal passed, the office thoughtfully sent a floral/plant. It's a touching gesture but what meant the most to me was the concern and care my pet received there while he/she was alive. That's the most important thing.
MrScrappyDoo
6 Dec 2010
REPORT
I gave this place 20 yrs of referrals,my cats,my girls cats,my cockatiels and when my pet needed one more injection they said NO. The doctor herself told me it would cost $$$ then after the work was d...
I gave this place 20 yrs of referrals,my cats,my girls cats,my cockatiels and when my pet needed one more injection they said NO. The doctor herself told me it would cost $$$ then after the work was done she said I was wrong it's another $50 bucks and since I did not have it right,then,and there, my pet was refused one more injection. Without this injection the 5 prior injections were useless and would have to start all over again. I was also not allowed to be with my pet for the injections and any one who has rats knows how anxious they get. I should have learned from the lack of compasion they had back in 1999 when after they spade my kitten she was shot and killed with a BB gun, they were to busy to do the autopsy so I had to bring her some where else. No compasion then and now.
reptilepal
28 Oct 2010
REPORT
I have been taking my reptiles to the worcester cat hospital and bird clinic for over 7 years. Owning 3 different species, (iguana, bearded dragon and a russian tortoise), have always had excellent c...
I have been taking my reptiles to the worcester cat hospital and bird clinic for over 7 years. Owning 3 different species, (iguana, bearded dragon and a russian tortoise), have always had excellent care. Dr. Oleary and staff spend an unbelivable amount of time on care and information and without them my iguana would be long gone. Pet stores where I got these didn't have a clue how to take care of them and they all have very different needs for food and temperatures and housing. This hospital has full information on every kind of reptile and when my iguana was very sick they were able to bring her back to health. She needed fluids and injections and diet changes and several medications but she is a different animal today, big, green and beautifl (she was brown and shrivelling up when I took her there) Thank you to Dr. Oleary and everyone at this hospital for your wonderful care! Susie especially thanks you!
hyphenate
10 Oct 2010
REPORT
This vet isn't worth going to. I have no transportation, so I have been forced to use this vet for awhile. After pretty much killing one of my cats in 2005, I searched for a new vet, and found one, ...
This vet isn't worth going to. I have no transportation, so I have been forced to use this vet for awhile. After pretty much killing one of my cats in 2005, I searched for a new vet, and found one, but that vet disappeared after only a short time. Then I had to go back to this one.They DO make you feel guilty. My Jean-Luc caught a virus along with his two roommates, and he lost a lot of weight quite fast. The other two recovered from the virus, but JL only got worse. By the time I managed to get him to the vet, he was very ill. I called to them for an appointment, and they said they could "fit me in" if I paid #75 MORE for the "emergency servces," and in the end, he died at the vet's that night.It wasn't the first time I got that kind of treatment. They refuse categorically to allow a payment plan for anyone, they will force you to get bloodwork every single time you walk in, or they won't gve you the medicine you need for your pet. I lived on a low fixed income, and I find it diffcult to pay for all that on any kind of single payment. I can't always pay it, and my pets have had to suffer as a result. My old vet in California was the best vet in the world, and I haven't found any one vet comparable to the vets near me now.This vet has very sleazy practices on the financial side, and as a result, they have lost me as a client.
Erin Sunshine
8 Apr 2010
REPORT
called to have my kitten spayed...cat already had her physical and vaccines from a different vet...they insist that you pay them for a physical and blood work to make sure the cat has had vaccines bef...
called to have my kitten spayed...cat already had her physical and vaccines from a different vet...they insist that you pay them for a physical and blood work to make sure the cat has had vaccines before THEY will spay the cat...this, even though I have the paper work from the original vet...the only reason I called these clowns was because they are closer to my house than the guy in Leicester...guess I am going back to Leicester lol
A Google User
8 Jan 2009
REPORT
Pet "treated" by this vet was a bearded dragon. Our experience was terrible.
We were told that our pet was going to die without a battery of expensive tests and surgery. We were also told that the ve...
Pet "treated" by this vet was a bearded dragon. Our experience was terrible.
We were told that our pet was going to die without a battery of expensive tests and surgery. We were also told that the vet wouldn't perform any services for our supposedly dying animal unless she was paid in full up front; our attempt to set up an installment plan was categorically refused. We were accused by O'Leary of being neglectful. She literally reduced my wife to tears over the phone.
After being told on Halloween 2007 that our pet would be dead by the following Thanksgiving, I'm happy to say that he is still alive as of January 2009 and quite healthy as he approaches his thirteenth birthday.
A second opinion with another vet resulted in our being told that all he needed was a small dietary change; there was never anything significantly wrong with him.
I wonder how many pets have been needlessly euthanized because of this veterinarian. In any case, I would STRONGLY advise owners to take their pets elsewhere for care.
Bob245
8 Jan 2009
REPORT
Pet ""treated"" by this vet was a bearded dragon. Our experience was terrible. We were told that our pet was going to die without a battery of expensive tests and surgery. We were also told that the ...
Pet ""treated"" by this vet was a bearded dragon. Our experience was terrible. We were told that our pet was going to die without a battery of expensive tests and surgery. We were also told that the vet wouldn't perform any services for our supposedly dying animal unless she was paid in full up front; our attempt to set up an installment plan was categorically refused. We were accused by O'Leary of being neglectful. She literally reduced my wife to tears over the phone. After being told on Halloween 2007 that our pet would be dead by the following Thanksgiving, I'm happy to say that he is still alive as of January 2009 and quite healthy as he approaches his thirteenth birthday. A second opinion with another vet resulted in our being told that all he needed was a small dietary change; there was never anything significantly wrong with him. I wonder how many pets have been needlessly euthanized because of this veterinarian. In any case, I would STRONGLY advise owners to take their pets elsewhere for care.
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(508) 798-0400
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-15:00PM
Thursday
Thu
10:00AM-19:00PM
Friday
Fri
08:00AM-15:00PM
Saturday
Sat
08:00AM-13:00PM
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Worcester Cat Hospital and Bird Clinic
Worcester, Massachusetts
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-15:00PM
Thursday
10:00AM-19:00PM
Friday
08:00AM-15:00PM
Saturday
08:00AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Julia Marcou
5 May 2018
Great staff. Always incredibly helpful and informative.
Kathryn Chehade
26 Jan 2018
My hedgehog Gouda was a patient of Dr. O’Leary’s at Worcester Cat & Bird. I had a wonderful experience at this clinic. To sum everything up in a few words, I am certain that Dr. O'Leary added years to...
My hedgehog Gouda was a patient of Dr. O’Leary’s at Worcester Cat & Bird. I had a wonderful experience at this clinic. To sum everything up in a few words, I am certain that Dr. O'Leary added years to my hedgehog's life. I brought in a very sick hedgehog to this clinic years ago; Dr. O’Leary performed the minimal amount of tests necessary to make a diagnosis. She then went above and beyond in her research of the necessary procedure and prices, and then offered to do the surgery at almost 70% less than it would have cost me at Tufts. After having a successful surgery, Gouda lived a long happy life well beyond the average hedgehog lifespan. Sadly, I recently had to bring Gouda in to be euthanized in her old age; Dr. O’Leary was extremely caring and sensitive toward my sadness and even cried with me. This week I received the sweetest sympathy card in the mail from Dr. O’Leary and the staff.
I am shocked to see so many negative reviews; it's unfortunate because after reading them, I can see that most of the reviews are coming from ignorant people. Most of the negative reviews have people complaining about prices… Worcester Cat & Bird’s prices are competitive, if not less expensive, than other clinics around. I actually expected to pay higher prices going to a small/exotic animal clinic; Dr. O’Leary is a SPECIALIST—there aren’t many vets in any given area that will see these types of animals.
I also saw one specific negative review that is worth discussing. It came from client who had trusted Worcester Cat & Bird with their cats for 16 years (think about that). When one of their cats died, Dr. O’Leary sent FLOWERS. To summarize the review, the client blamed Dr. O’Leary for their other cat getting sick after eating the plant. Yes—the client left the plant in a spot where the cat could access it, and blamed the nice lady who sent them. From what this person wrote, they went to the clinic, demanded emergent care, and free treatment! Then they were shocked that the staff was a little irritated by all of this. I think the key things to take out of that review, even though the rating doesn’t show it, is this: Dr. O’Leary sends sympathy mementos when one of her patients dies; they will take emergency visits whenever possible, even though they are not an emergency clinic; and they have clients that trust them to care for their animals for many, many years.
Dr. O’Leary and the staff at Worcester Cat & Bird are nothing but compassionate, caring people who only want the best for these animals. I highly recommended Dr. O’Leary and this clinic without any hesitation.
Andrew Kennedy
8 Dec 2017
Great job with our cat Jack!
Maggie M.
16 Sep 2017
Dr. Nancy and her staff were absolutely amazing. We needed to make some major changes to get out pet healthy and back on track. While we weren't proud of the state of our pet, they were polite, positi...
Dr. Nancy and her staff were absolutely amazing. We needed to make some major changes to get out pet healthy and back on track. While we weren't proud of the state of our pet, they were polite, positive and focused on educating us to make our pet happy and healthy. They handled a a hard situation with professionalism and it was much appreciated.
S Johnson
16 Aug 2017
Took my daughter's elderly rat there for a tumor that had a secondary infection. I only wanted antibiotics for the infection as it was obvious it had a tumor. She wanted to do a full work up on the tu...
Took my daughter's elderly rat there for a tumor that had a secondary infection. I only wanted antibiotics for the infection as it was obvious it had a tumor. She wanted to do a full work up on the tumor including a biopsy, blood tests, xray... It was an elderly on its last months rat that I was trying to make more comfortable before making the decision to euthanize. I would have cost me $400. I still ended up paying $175 to get a round of antibiotics. I would never recommend this place. Even in the waiting room I was talking to a woman who told me how much she spent on herb3 cats there and one had cancer and she had to get a second job. She was an elderly woman and this vet just bled her dry. Horrible.
Margaret Delaney
4 May 2017
THEIR EXCELLENT- &
-VERY CARE RING!
Myles Shannon
5 Mar 2017
Friendly service
Elizabeth B.
3 Jan 2017
Dr.O'Leary is one of the most compassionate vets I've ever met, as well as front staff help. Always took very good care of my 2 guinea pigs and helped me get them on a proper diet and told me about ho...
Dr.O'Leary is one of the most compassionate vets I've ever met, as well as front staff help. Always took very good care of my 2 guinea pigs and helped me get them on a proper diet and told me about how to make sure they get the proper vitamin c. Also, when my hamster passed away, they all sent me the nicest card in the mail. Truly love this place!
rob sapauskas
26 Sep 2016
was looking for a vet for my hedgehog but after reading this I will stay far away from this place, she should be closed
Mary Bagley
6 Aug 2016
I was so happy to have found this office. Began going upon recommendation from a friend with 2 cats, who had used the cat hospital for 15 years. Very sorry to read some of those negatives. Wonderful, ...
I was so happy to have found this office. Began going upon recommendation from a friend with 2 cats, who had used the cat hospital for 15 years. Very sorry to read some of those negatives. Wonderful, caring, personal service. Extremely accessible. Our cat has received excellent care during the 2 years she's been a patient there.
Adrienne Gentile
3 Aug 2016
Awful
Aliza B.
7 Oct 2015
I was extremely unhappy with the services at this vet. They overcharge for everything, the woman bullied me into sedating my cat because he was too difficult for them to work with (which no other vet ...
I was extremely unhappy with the services at this vet. They overcharge for everything, the woman bullied me into sedating my cat because he was too difficult for them to work with (which no other vet has ever had to do) and then didn't let me in the exam room with him. This is all clearly for their own convenience and not for the comfort of my cat who is always terrified at the vet. They were also rude and judgmental about his being overweight. For people who are supposedly animal lovers, they really don't seem it.
Samantha R.
15 Jun 2015
I brought my two ferrets there for a chack up and had a great experience. They helped me learn to do things, like the best way to clean their ears and brush their teeth. My oldest needed her rabies va...
I brought my two ferrets there for a chack up and had a great experience. They helped me learn to do things, like the best way to clean their ears and brush their teeth. My oldest needed her rabies vaccination and they explained everything as it happened, so I knew what was going on. They where friendly and helpful :)
Nicole Corbin
28 Apr 2015
I took my cat Dexter in as an Emergency visit, and Dr. O'leary was able to take him within the hour. I was very happy with the friendly service I had received. He had to stay overnight and was well ta...
I took my cat Dexter in as an Emergency visit, and Dr. O'leary was able to take him within the hour. I was very happy with the friendly service I had received. He had to stay overnight and was well taken care of. Whenever I called the checkup on him an assistant was able to tell me right away how he was doing. I put down the deposit the day before and when I came to pick him up they reimbursed me for the medicine they did not have to give him. I found it to be a fair price and was happy with my service. Dexter is now doing wonderful and will hopefully only have to bring him in for his physicals from now on!
Lisa Delfem
26 Jan 2014
This is the most horrible place I have ever done veterinary business in my life, my daughter brought her sick ferret there, expecting to get some answers and hoping her 4 month old ferret would get be...
This is the most horrible place I have ever done veterinary business in my life, my daughter brought her sick ferret there, expecting to get some answers and hoping her 4 month old ferret would get better. After having her at the vets for 3 days she still had a temp and blood work was not all back they claimed it was all normal and they were giving her antibiotics for something they didn't even know what was wrong with her. The 3rd day and which happened to be a Friday they t...old her to take her home seeing she was better and after costing $670 they sent her home with food and antibiotics she wasn't even home 10 minutes and she started breathing funny like a whistling noise and seemed like she was choking, daughter called the vet back and they said call back tomorrow(SAT) we said we wanted to bring her back and they just said if she gets worse bring her to Tufts within 10 mins of that phone call the ferret choked again and died in my daughters arms. The dr called my daughter on sat to say she was sorry that her ferret had passed but when my daughter was trying to ask her some questions she wouldn't let my daughter talk and would talk over her (had her on speaker phone) the dr was being extremely rude and was making my daughter very upset and cry, we are going to have a autopsy done and if we do find out they are at fault there will be a lawsuit. Whether you have your pet for as little as a couple of months or years no one should ever experience that kind a rudeness, and now that we are reading some reviews of people that had other problems wished we read them first before bringing her there. See More
Amber C.
8 Jun 2013
ive only brought my bearded dragon here because i had too. its the closest to my house. and it was during winter. they know NOTHING about reptiles. please dont go here, unless you want to kill your pe...
ive only brought my bearded dragon here because i had too. its the closest to my house. and it was during winter. they know NOTHING about reptiles. please dont go here, unless you want to kill your pet :( i cant say anything about my cats because i take them somewhere else. but reptiles..just no. she was recommending all the wrong things too do to my bearded dragon Zillard :( they just want $$
J Hossack
17 Feb 2013
By far the best small animal exotic vet I used in the Worcester area, and I must have tried them all - including Tufts University.
Dr. O'Leary and her (former) associates have given great care toward...
By far the best small animal exotic vet I used in the Worcester area, and I must have tried them all - including Tufts University.
Dr. O'Leary and her (former) associates have given great care towards my guinea pigs. They treated them knowing they were valuable and gave the best possible care. The office support staff is great.
Dr. O'Leary is primarily concerned with the animal's health. She will give me the best/worst outcomes. Always, her concern first has been for the animals' welfare, not my feelings - just as it should be. At times, her practice has gotten so busy the place has suggested to clients they try to find another vet. No way, I'll wait.
They have boarded my guinea pigs, treating them like their own - and giving them better care than I gave them, no doubt.
When an animal passed, the office thoughtfully sent a floral/plant. It's a touching gesture but what meant the most to me was the concern and care my pet received there while he/she was alive. That's the most important thing.
MrScrappyDoo
6 Dec 2010
I gave this place 20 yrs of referrals,my cats,my girls cats,my cockatiels and when my pet needed one more injection they said NO. The doctor herself told me it would cost $$$ then after the work was d...
I gave this place 20 yrs of referrals,my cats,my girls cats,my cockatiels and when my pet needed one more injection they said NO. The doctor herself told me it would cost $$$ then after the work was done she said I was wrong it's another $50 bucks and since I did not have it right,then,and there, my pet was refused one more injection. Without this injection the 5 prior injections were useless and would have to start all over again. I was also not allowed to be with my pet for the injections and any one who has rats knows how anxious they get. I should have learned from the lack of compasion they had back in 1999 when after they spade my kitten she was shot and killed with a BB gun, they were to busy to do the autopsy so I had to bring her some where else. No compasion then and now.
reptilepal
28 Oct 2010
I have been taking my reptiles to the worcester cat hospital and bird clinic for over 7 years. Owning 3 different species, (iguana, bearded dragon and a russian tortoise), have always had excellent c...
I have been taking my reptiles to the worcester cat hospital and bird clinic for over 7 years. Owning 3 different species, (iguana, bearded dragon and a russian tortoise), have always had excellent care. Dr. Oleary and staff spend an unbelivable amount of time on care and information and without them my iguana would be long gone. Pet stores where I got these didn't have a clue how to take care of them and they all have very different needs for food and temperatures and housing. This hospital has full information on every kind of reptile and when my iguana was very sick they were able to bring her back to health. She needed fluids and injections and diet changes and several medications but she is a different animal today, big, green and beautifl (she was brown and shrivelling up when I took her there) Thank you to Dr. Oleary and everyone at this hospital for your wonderful care! Susie especially thanks you!
hyphenate
10 Oct 2010
This vet isn't worth going to. I have no transportation, so I have been forced to use this vet for awhile. After pretty much killing one of my cats in 2005, I searched for a new vet, and found one, ...
This vet isn't worth going to. I have no transportation, so I have been forced to use this vet for awhile. After pretty much killing one of my cats in 2005, I searched for a new vet, and found one, but that vet disappeared after only a short time. Then I had to go back to this one.They DO make you feel guilty. My Jean-Luc caught a virus along with his two roommates, and he lost a lot of weight quite fast. The other two recovered from the virus, but JL only got worse. By the time I managed to get him to the vet, he was very ill. I called to them for an appointment, and they said they could "fit me in" if I paid #75 MORE for the "emergency servces," and in the end, he died at the vet's that night.It wasn't the first time I got that kind of treatment. They refuse categorically to allow a payment plan for anyone, they will force you to get bloodwork every single time you walk in, or they won't gve you the medicine you need for your pet. I lived on a low fixed income, and I find it diffcult to pay for all that on any kind of single payment. I can't always pay it, and my pets have had to suffer as a result. My old vet in California was the best vet in the world, and I haven't found any one vet comparable to the vets near me now.This vet has very sleazy practices on the financial side, and as a result, they have lost me as a client.
Erin Sunshine
8 Apr 2010
called to have my kitten spayed...cat already had her physical and vaccines from a different vet...they insist that you pay them for a physical and blood work to make sure the cat has had vaccines bef...
called to have my kitten spayed...cat already had her physical and vaccines from a different vet...they insist that you pay them for a physical and blood work to make sure the cat has had vaccines before THEY will spay the cat...this, even though I have the paper work from the original vet...the only reason I called these clowns was because they are closer to my house than the guy in Leicester...guess I am going back to Leicester lol
A Google User
8 Jan 2009
Pet "treated" by this vet was a bearded dragon. Our experience was terrible.
We were told that our pet was going to die without a battery of expensive tests and surgery. We were also told that the ve...
Pet "treated" by this vet was a bearded dragon. Our experience was terrible.
We were told that our pet was going to die without a battery of expensive tests and surgery. We were also told that the vet wouldn't perform any services for our supposedly dying animal unless she was paid in full up front; our attempt to set up an installment plan was categorically refused. We were accused by O'Leary of being neglectful. She literally reduced my wife to tears over the phone.
After being told on Halloween 2007 that our pet would be dead by the following Thanksgiving, I'm happy to say that he is still alive as of January 2009 and quite healthy as he approaches his thirteenth birthday.
A second opinion with another vet resulted in our being told that all he needed was a small dietary change; there was never anything significantly wrong with him.
I wonder how many pets have been needlessly euthanized because of this veterinarian. In any case, I would STRONGLY advise owners to take their pets elsewhere for care.
Bob245
8 Jan 2009
Pet ""treated"" by this vet was a bearded dragon. Our experience was terrible. We were told that our pet was going to die without a battery of expensive tests and surgery. We were also told that the ...
Pet ""treated"" by this vet was a bearded dragon. Our experience was terrible. We were told that our pet was going to die without a battery of expensive tests and surgery. We were also told that the vet wouldn't perform any services for our supposedly dying animal unless she was paid in full up front; our attempt to set up an installment plan was categorically refused. We were accused by O'Leary of being neglectful. She literally reduced my wife to tears over the phone. After being told on Halloween 2007 that our pet would be dead by the following Thanksgiving, I'm happy to say that he is still alive as of January 2009 and quite healthy as he approaches his thirteenth birthday. A second opinion with another vet resulted in our being told that all he needed was a small dietary change; there was never anything significantly wrong with him. I wonder how many pets have been needlessly euthanized because of this veterinarian. In any case, I would STRONGLY advise owners to take their pets elsewhere for care.
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