I agree with all the other reviewers that the people are very nice, therefore I give them 1 star. I had been going there for years. However, I am extremely upset because they brushed of my little Pom's heart condition (she was diagnosed with a heart murmur about 5 years ago at Blue Pearl emergency care) as nothing serious. They never even had detected the murmur themselves. Bridges Animal Hospital failed to take my little Pom's Syncope and collapse episode last October serious. They just brushed it of as a benign thing when in fact they should have advised that I bring my little Pom to a cardiologist immediatley. I recall that I even had asked a couple of times since the heart murmur was detected if I should see a specialist and they said it was not necessary,... that the Enalapril would be sufficient. I switched vet's earlier in 2017 because I felt that my (2) Pom's were not getting the proper treatments they needed at Bridges Animal's Hospital and was advised to see a cardiologist. Her result were 4/6 murmur and SEVERE trachea collapse. I asked the cardiologist if more could have been done if I would have brought my baby sooner. His response was "YES". My little baby past away 3 weeks ago during another Syncope episode. Therefore, please, if your dog has a heart murmur and coughing do not take it lightly,...even if they will make it appear as nothing serious. My little baby's life could have possibly been extended if she would have received the proper care needed at an earlier stage of her disease. Another incident was the issue with one of her teeth. My little baby kept getting an infection just under her eye every 3 month for about a year. So they kept putting her on antibiotic even though I kept telling them that it is the tooth causing it. I finally had to get really firm and pushed on having the tooth remover. Guess what????....no more infection,...frustrating. Read Less

The best vets in the Grand Rapids area. All the staff are friendly and welcoming and they go out of their way to make you and your pets happy. We have a small dog who tends to be anxious and sensitive and they always treat him very lovingly. I recommend them to anyone with a pet.Read Less

Dr(s) Marshall and Witthof are outstanding! Their staff (Judy, Mary, and Sherry) are awesome as well. Both Doctors treat their patients as if they were their own and are great about explaining what they are doing and why. You can also hear them on 1300 WOOD radio at 8 AM every Saturday. The office is a friendly place located in picturesque downtown Ada (our dog really appreciates being able to watch the squirrels through the extra large windows).Read Less

I HIGHLY recommend Bridges for their WONDERFUL customer service, compassion, expertise & sincerity. I know that they really care & are incredibly helpful. They do the extra things to make sure that not only my pets are well cared for but that I'm comfortable with their care & treatment.They are hands down the best for my needs & if you don't visit them, your missing out & doing your pet a disservice. Go see them! Read Less

I HIGHLY recommend Bridges for their WONDERFUL customer service, compassion, expertise & sincerity. I know that they really care & are incredibly helpful. They do the extra things to make sure that not only my pets are well cared for but that I'm comfortable with their care & treatment.They are hands down the best for my needs & if you don't visit them, your missing out & doing your pet a disservice. Go see them! Read Less

I HIGHLY recommend Bridges for their WONDERFUL customer service, compassion, expertise & sincerity. I know that they really care & are incredibly helpful. They do the extra things to make sure that not only my pets are well cared for but that I'm comfortable with their care & treatment.They are hands down the best for my needs & if you don't visit them, your missing out & doing your pet a disservice. Go see them! Read Less