They saved my dogs life when he had bloat. Only about 30% survive. You must have money up front or don’t bother coming here. They will not treat your animal. If not for this, would have been a five star rating. The staff was friendly and knowledgeable. I would recommend this place, but cannot stress enough that if you don’t have the money, don’t go. Your dog will get no treatment! Read Less

I came in with a seriously sick, dying cat and a broken heart, as this was the kitty I was closest to. I knew he was not going to make it; Affiliated Veterinary made a terrible time just a little easier. I was able to hold my dear friend as he was put to sleep, and he reached up to touch my face as he so often did to let me know he loved me. Good, caring people there - a little pricey, but they are open when other vets are closed, providing a needef service. Thank you. Read Less

It was a particularly tough time. It's never easy ending a pet's life, much less one that you've had for 18 years. The oral cancer was very aggressive and the poor cat couldn't eat any longer. It was time :( We called and they got us in right away. It was a nice comfortable room with couch and chair. It was all very gentle and extremely non-hurried. The only time they took her was when they put a catheter into her paw. They then placed her back into our arms and told us that when we were ready to knock on the door. Once we knocked, the Dr. (I wish I had asked her name. She was so sweet.) appeared. She told us she would inject a strong sedative into the tube that would place the cat into a very deep sleep. The second shot was what would put her down. It was soul crushing, but she was with us to the end. She was surrounded by love and it happened about the best way you could hope for. Once she was gone, they took her. They made an actual paw print in clay as a remembrance. They were professional, compassionate, gentle, and very patient. I wouldn't recommend this to anyone, but if it must be done, they make it a little bit easier. Read Less

We took our almost 8 year old dog today to be put to sleep. We walked in and spoke with the receptionist and told her that we had called earlier about putting our dog down. We were put into a room immediately and spent a little bit of time with our dog before the receptionist came in so we could fill out paperwork. The room had a couch and a comfy chair. It was like we weren’t in a vets office! After the paperwork was filled out, we spent more time with our dog to say our goodbyes. The vet tech came in to put a catheter in for the 2 shots they were giving her to put her down. The vet came in and told us every step and warned us of a few things that could happen once she gave the final shot. Once given both shots, my Sadie past quickly and surrounded by her family. The vet checked for her heartbeat to make sure and left the room so we could spend however much time we needed. They even gave us a clay molding thing of her paw print! We are really glad we chose Affliated to help Sadie cross the rainbow bridge! Read Less

80.00 office visit wasted. I'll never take my dogs here again and do not recommend this place to anyone. I only went here because my usual vet was closed. It took too long to be seen. They tried charging me 1000.00 for an anal gland flushing after the abscess burst. I Couldn't afford the extra high prices so I took her down the street to my vet when they opened 5 minutes later and my vet only charged me 500 for everything including antibiotics and 2 pain medications. Obviously this vet doesn't care for animals too much since they make it unaffordable to save your pets life and rob you blind to do so. My vet actually cares for the pets Read Less

Great place, and they DO NOT overcharge! Took care of one of our dogs two different times, due to a reaction he had to something unknown, both times. Both times I went, they were extremely busy and got us in and out, within a reasonable time - being it’s an emergency vet. Thanks for taking care of Rosco and for not breaking our bank account. Read Less

If you're able to, I'd recommend staying far away from this place. They took $100 from my family to see our elderly dog, threatened they wouldn't be able to look at our dog without the $80 down. They 'took care of' a mass on our dog, for the mass to come back two hours later. Horrible care, horrible customer service, and overall an emergency vet clinic with no compassion or ability to handle an upset family when their dog isn't well. Like doctors of humans, there is something called beside manner. I am severely disappointed and wouldn't wish this place on my worst enemy. Read Less

There is nothing emergency about this place. My dog broke her foot and we waited 4 hours to be seen while people walked in after us and were taken straight to the back. My dog was even having spasms and becoming stiff as if she was having a seizure in the lobby and still they did nothing. After waiting 4 hours they told me there was nothing they could do for her and I'd have to go to the Blue Pearl. Which they could have told me over the phone. It was a complete waste of my time and money. I'm only giving them two stars because the lady with short hair with glasses that works at 2am was extremely nice and seemed to be the only person in their with any respect for my time. Read Less

This is the second time my dog has had to come here in the past few years and both times they have been amazing! VERY knowledgable staff. They know what they're doing and they charged us substantially less than other emergency vets where quoting us. Highly recommended! Read Less

My 13-year old cat was suffering immensely, so we came here quickly to have her put down. I was so nervous that the Vet was going to be the worst part, adding to our cat's suffering--I was so wrong! The receptionists and doctors are so kind, caring, and respectable. My cat was instantly seen, and ultimately put down within an hour. There was a lovely, comfortable room for us to say goodbye to our beloved pet. No rushing or pushiness. In the end, they also provided us with a pressed paw print of our cat. They made an awful moment simply less awful. 10/10 would recommend. Read Less

My mom and I brought our cat in to be seen a few months back. The wait times was short and the staff were all very friendly and professional. Unfortunately, we had to put our cat down, but our vet and vet tech were both lovely and supportive every step of the way. We were given private time to say goodbye and were able to love and comfort our cat during the process. Afterwards, we were given a clay imprint of our cat's paw print. Being a veterinarian is an incredibly difficult job emotionally, and I can only imagine that working in an emergency clinic is that much harder. I am very thankful for the women who were with us that night. They made an awful time a little easier on my family. Read Less

I have always had reservations about coming here despite the fact that my veterinarian uses this emergent location for after hours due to the prices and the abrupt prompting on the phone, "$$ is due to walk in the door". I understand the reasoning because it can be pricy but when it comes to your loved ones, you just want to hear a kind voice to know they are in good hands. Having said that, our worst nightmare came to pass two weeks ago when my 8 year old boxer started having grand mal seizures out of no where on a Sunday morning. After careful consideration, she was brought in and the staff was very compassionate and attentive to my family and my furbaby. They ran necessary tests and the outcome was grim. The likelihood of my dog having a brain tumor was the cause of the sudden seizures which were getting closer and closer to one another. They never sugar coated but made recommendations with the utmost respect and love for all involved. Sadly, our best friend crossed the rainbow bridge with the utmost dignity and peace. They gave my family all the time we needed and provided us with all the necessary tools to proceed moving forward with cremation and final resting place. Less than a week later, a handwritten sympathy card came to the house with genuine condolences. The loss of our friend is the hardest thing we have had to do but the simple yet meaningful gestures and conduct made it so much easier to handle. Yes, the bill was considerable but I feel as though my friend, Francesca was in the best hands surrounded by experiences professionals and you can't put a price tag on that. I wouldn't have had it any other way. They exceeded my expectations by far. I would recommend Affiliated to anyone with an emergency. Read Less

Most useless place. I found a dog running loose and they offered little help. We have dogs ourselves and so we couldn't take it and they just said it was my responsibility to deal with the dog or try to track down its owners at 1 AM on a Saturday. What a joke. Read Less

I went there today with my cat Zoey who ate a hair tie, they were so kind and helpful and reassuring and helped me take care of her within my budget. Thank you so much for helping Zoey to feel better and me relax! I absolutely recommend this emergency vet Read Less

Have had to go here 4 times in the past year. 3 times when my roommate had to make the difficult decision to euthanize 3 different older rescue babies. I try to stay away from anything that spells emergency. With an unknown sudden decline (after recent vet visit) my male 12 year old dog needed to be looked at (and my vet was on his way out of town)... -1 The receptionist I had needs lessons or guidance in client service. I know receptionist are front line but her attitude was not calming or supportive. The tone of her voice and physical posture reminded me of male animals posturing. 4 The exterior and interior are clean in appearance and well ventilated. Including the bathrooms, and visible area behind reception desk to the first back hall. 4 The tech was considerate, caring and understanding when she came back with the estimated cost of service sheet, as well as taking time to understand my budget and concerns. My concern on the cost was relayed to the DVM and the plan of action met with my approval. 4 The DVM did a wonderful exam, explored all the notes that I had with regards to symptoms, signs physical and behavioral that my for legged fur baby displayed. In my visits this location and the teams on duty during my four visits did the job they were suppose to do. The exception of my last visit where the receptionist ranks low. Read Less

After reading all the reviews, I wanted to say that my experience was very good during a most difficult time. I was fortunate to arrive when it wasn't terribly busy. Once seen, Dr. Brown was very compassionate and took the time to answer all my questions patiently. I thought that if there was a long wait for anyone, it was because the doctors were taking the time needed for the owners and pets as was given me and my dog. Our dog was not doing well before, declining...and after an incident, was worse, enough that my wife and I decided that it was time to let him go. Very compassionate staff and Dr. Unfortunate others have had bad experiences. I thought I'd share my mine since it was one of the saddest times in my life, yet one of care and compassion that I truly appreciated and will never forget. Read Less

Very kind, understanding, best place I have been to for a emergency for any of my pets... would recommend for anyone with a emergency to go there. They give you time to think, time to be up set. Time to take care of what ever you need to. They take care of there stuff with out rushing you. There amazing.Read Less

Staff were all very professional and pleasant at our visit. I especially appreciate how they let me know in advance the cost of every option, and they didn't make me feel pressured. The wait time was considerable (I've been here more than 3 hours and still don't know if my dog has swallowed an object, still waiting). On the other hand, they are giving us all the time we need and not making us feel like they are just rushing us through. I do wish, though, they were a bit more transparent about the expected wait time. Finally, I don't know if the owners read this, but what would really help? CUSHIONS! It may sound like an insignificant detail, but sitting hours on all these hard surfaces for hours gets uncomfortable. OVERALL, I WOULD SAY THAT I AM PRETTY HAPPY WITH OUR EXPERIENCE AT THIS CLINIC. Read Less

Like others who have posted, the outcome was not what I had wanted -- but it *was* the outcome that was inevitable with an 18-year-old cat. The staff acted with understandable compassion rather than routine detachment, and I'm truly grateful that their services were available at the unexpected hour of 3 in the morning. I could not imagine the agony my cat would have had to suffer waiting for a non-emergency veterinary clinic to open.  Thank you.Monty1999-2017 Read Less

We didn't have a good outcome here, but that's not their fault. Our cat had a mass on his pancreas and we were waiting to get him to the oncologist the next day and he didn't make it.The doctor and almost all of the staff were caring and patient while we struggled with our decision and that was appreciated.I did want to mention one thing that was really upsetting - there was a woman who came in near the end of our visit to give us paperwork to sign off on what would happen afterward. Our cat was lying on the exam table and was in a lot of pain. The lady discussed the options with us and then SAT THE PAPERWORK RIGHT ON TOP OF OUR CAT, as if he wasn't even there! It was maybe the most angry I've ever been, in the middle of all this sorrow. It was like "Sign here" then she flipped the page over and it hit our cat right in the face. How can you not be more sensitive during these situations?I will never forget this lack of respect for my cat as he was in his last moments. Read Less

Sunday February 5th around 12am my poor baby experienced signs of having a seizure. Very painful to watch him go through this as i didn't know what was going on because it was his first time having this happen to him. Decided to call these "knuckleheads" for some assistance. Long story short and over $1000 for a 2 day "SEDATED" stay later...NOTHING..all they "suggested" was that it could be a brain tumor. Upon arriving to pick him up this past monday to take him to his trusted vet...yep my poor baby was so sedated that the vet couldn't properly evaluate the signs and symptoms. It is now tuesday the 7th 2017 and my dog still has yet to wake up. If you value your pets...DO NOT GO HERE..cause they will just keep them sedated. OH and FYI for those 2 days..his arm (according to his regular vet) is swollen 50% larger than his other arm...suggestion leads to "poor circulation" hmmm guess they let him lay on one arm for 2 days without rotating him. The only reason for the one star...well they are nice..but i guess they use that to suck you in. Good Luck. Read Less

Like any other 24-hour vet, expect to pay a premium for their availability. That said, I was very pleased with how the staff cared for my ill pet. They were also friendly on the phone before my visit. The facility was very clean and I appreciated that they were able to do a blood test in-house to get quick results. Read Less

I'm grieving right now but I couldn't pass up the chance to praise the professionals here at this 24 hour vet hospital.  I brought my 17 year old cat, Sweetheart in on Christmas Eve and received A+++ care. The staff was patient, knowledgeable, and kind.  When the Veterinarian arrived, all I can say is wow. What a professional doctor.  She took her time educating me on my kittys' condition and laid out my options for me.  She answered my questions and took my concerns seriously. In the end, I was given a quote for 24-72 hour in-patient hospital care that would have included I.V. rehydration, I.V. antibiotics, correction of electrolyte imbalances and 24 hour observation.  For my cat, this would have cost anywhere from $1598-$2300 but since the Vet had educated me on Sweetheart's condition beforehand, I knew it would have been in vain.  They showed nothing but a deep respect for my baby and the relationship that I had with her.  From the moment I made the decision to put my Sweetsy down, they knew how to support me and never once did I feel like we were a number to them.  They gave me extra time to spend with her and offered me a family room with couches to sit in when the procedure was done.After all was said and done, the multiple chemistry panels, emergency care, euthanization, and attendant fees came to a total of $420.  If you bring your pet to the vet often, you know this is status quo for non-insured pet care.  I thought it was cheap actually.  I spent every single cent I had to recieve this care and I would do it again.  You're not going to find more reasonable prices anywhere else and if you do, I would bet my much needed paycheck that you wouldn't get the outstanding professionalism or display of respect and heart that I received here.  Bring your pets here, if you love them, the best is all that will do and this place is it. Read Less

We took our dog here the day after Thanksgiving because he was super sick and his vet was close until the following week!! We couldn't wait that long, so we took him here. They were so great and caring and explained everything. Our dog is healthy and thanks to them!! Read Less

My dog stepped on a piece of glass and was bleeding. They were very professional and let me know the cost before proceeding with anything. I felt very comfortable there and they seemed like they really cared. It was a bit of wait but that's expected at an emergency vet. I would highly recommend. Read Less

Having a sick or injured pet is a very stressful time. Thanks to the professionalism and care provided by the Dr's and techs I was at ease knowing my pup was in good hands. He had to have exploratory surgery to remove something he ate. He was there for almost a week, and each time I stopped in or called, they were very thorough in giving me detailed updates. I could relax knowing he was in very capable hands. Every staff member I encountered, either via phone or in person exemplified professionalism and genuine caring. I would recommend Affiliated to anyone in need of care for their pet! Read Less

While my dog was delivering puppies, she started having complications. I took her to Affiliated Veterinary Hospital to get her the help she needed. The staff was very helpful and compassionate as soon as I walked in the door. Dr. Hawthorne was great! It was determined that the 2nd puppy didn't have a heartbeat and my dog would need to be spayed. I explained that money was definitely an issue so the doctor gave me the number to a few different nonprofit clinics to contact in the morning. After the doctor saw us, I thought of a few additional questions I had forgotten to ask. The doctor was performing surgery on another animal but actually took the time to look into my question and called me at home a few hours later with the answers. I am very grateful for the care that my dog received. Read Less

The wait is HORRIBE!  Have used these guys before but won't again.  Finally left after sitting on a wooden bench for nearly 2 1/2 hours.  One poor woman waited over a half hour to get the pet meds and her bill AFTER seeing the vet.  I believe their care is pretty fair but for Pete's sake hire on some more staff! Read Less

brought my dog in late last night, she needed immediate care as she was openly bleeding from a ruptured abscess on her anal glands that had broken open. We waited approximately 3 hours until we were seen. Once we were back there the service was excellent they took care of my baby girl and were very friendly. Other than the wait, we had a positive experience. Read Less

Please help me pass this along, I am normally a keep to myself person but this needs to stop. We were out of town and my german shepherd roxy was with my daughter Adrianne  she came home to find Roxy bleeding from one of her nipples and in distress.I immediately told her to take her to the emergency vet AFFILIATED VET IN ALLEN PARK . Once she was in they asked her how much money she wanted to spend !! We were on the line with her and she asked if they could talk to us -which they declined because they are not allowed-kevin called the office and the dr talked to him-There was a girl name Trish that told Adrianne she is getting worse what are your wishes-Adrianne told them bring her in to the room with me if she is going to die-TRISH slammed the door on her !!! They were very pushy when we were on the line with them saying they could do a $6000 surgery but she most likely would not make it.We had to put her down -we were all on face time telling her how much we loved her. Adrianne kissed her for all of us goodbye-and turned away and asked her boyfriend to please pay =the dr then told her she could not leave and since she sined her in she had to complete the transaction-I cannot believe that these people work for a emergency vet and have no compassion for someone who treats there dog as a family member-If i was there I would have been crying with the owners.It makes me so upset that we have to be treated like this-They are in it for the money.I called them to find out who owns or what corporation they belong to and was advised that they do not know!! I will get to the bottom of it but passing this on-will help so much!15220 Southfield RdAllen Park, MI 48101RIP ROXY Read Less

This place is all about making money, which was not surprising to me when I had to take my chihuahua mix here after he was attacked by a much larger dog. What did surprise me was the lack of skill possessed by the vet who operated on my dog. Basically, my dog had two wounds that needed to be addressed, one of which was on top of his head and less concerning than the punctured carotid artery that was bleeding profusely. The vet was able to stop the bleeding and successfully stitch him up. She told us the wound on top of his head would need a drain to prevent infection, if she could get one in. Well, she couldn't and so she just stitched the wound closed, gave us some antibiotics, and sent us on our way. When we took him to our regular vet for a follow up, the first thing he asked was why they did not put in a drain. My dog's head became badly infected and since there was no drain, the pus inside eventually pushed out the side, creating another hole. He had to have surgery to put a drain in and now has two large wounds on top of his head instead of one. He has lost a lot of skin and needs a graft. I can't help but think this could have been avoided if the vet had just left the second injury alone and let us go to our regular, more competent, vet in the morning. We would still have paid the exorbitant $1600 bill but maybe my dog wouldn't still be so sick. Read Less

I took my little Chihuahua in when my other dog bit her eye.  As soon as I entered and they saw the extent of her wound, they took my poor baby back to stabilize her and put her on pain meds.  After about 45 minutes the dr came in to discuss her injury.  She would need to have the eye removed.  I agreed, they brought me my little girl, so I could visit a bit, and i left for the night.  I picked her up the following morning.  I was totally satisfied with the way we were treated and I felt the pricing was fair.  1400 for surgery, meds and overnight stay..,I heard them on the phone discouraging others from bringing their pets, as they had 2 surgeries for that evening.  I thought that was extremely professional knowing they had enough on their hands.  I would not hesitate to take my pets here in an emergency. Thank you to the wonderful staff for helping us. Read Less

I will preface this review by telling you we had to euthanize our baby here, so our experience was already awful.  I'll save you the preamble, but, due to a series of events during an oral exam, our 3 year old cat went into full blown congestive heart failure.  We were visiting my parents for Thanksgiving when all hell broke loose and we were forced to go to this vet. I suppose it's the nature of this office, but there wasn't a warm staff member to be found. Everything was cut, dry and financial. They told us they could save our cat if we consented to about 3g's worth of care. They took her away from us, into the back, and wouldn't let us see her. How exactly do I even know you're doing what you say if I can't be with her/see her? We finally pushed our way back in the early evening, to see her clearly in distress. They told us they were doing everything they could and made us leave. Two hours later, I received a call from the relief vet (evening shift, I guess), telling us we needed to come and do the humane thing. She would die a very painful death in the night if we didn't. Everything happened so fast. Our healthy girl went from bouncy and playful to dead in less than 72 hours. They basically pushed us out the door and seemed annoyed by our outward grief. My cat's eventual death was not their fault, it was the fault of our home vet. However, they gouged us despite clearly knowing there was nothing they could do and then treated us like idiots when we were crushed. Read Less

Had to pay these people $1900 to keep my dog overnight until she could be seen by our regular vet in the morning.  I agree with others, there are no smiles here.  No compassion.  Just a price sheet that keeps being shoved in your face with each step of the process so they can assure they don't do anything to might help your animal without extorting exorbitant amounts of money.  Yeah, we get it, you are after hours but that doesn't mean you should expect 4x the going rate for procedures, meds, etc.  I will take my dog in the backyard with a shovel next time.  Avoid them at all cost. Read Less

I cannot say enough good things about the vet and staff here.  My cat threw a blood clot and was immobile, in a lot of pain, and very stressed.  I was barely in the door and they were administering a pain shot to try and make her more comfortable.  The vet was so compassionate, explaining the available treatment was not that successful and did not guarantee any quality of life.  I appreciated she didn't try to talk me into expensive, invasive procedures.  They made both me and my cat as comfortable as possible during a difficult time.  They even made a clay paw print so I'd have something to remember my cat by.  While I hope I never have another vet emergency again, I would definitely go to this clinic again. Read Less

A previous reviewer nailed it when he said that these services are in it for the money.  They do charge a premium for being available around the clock, and I accept that.  What I didn't appreciate was them trying to push really expensive and stressful diagnostic tests for animals that are already sick and stressed. My dog, who had been vomiting all weekend, is very fearful of being handled by strangers, but with a little patience and a calm attitude, you can do a reasonable physical exam on him--as demonstrated by my regular vet.  After 3 hours of waiting (so this really is more like "urgent" care) and a stressful exam later, I was told that they were unable to get a temperature reading on him or even a feel for whether or not his tummy felt abnormal, although he did have really loud bowel sounds.  They then offered me a treatment plan would have cost me well over $400 in diagnostics alone.  In my opinion, it just isn't right to replace a good physical exam with expensive diagnostics.  Having had some medical training, I knew my dog's situation wasn't extremely severe, but I just needed something to get him to stop vomiting so I can get him to a regular vet the next day.  I insisted on just symptomatic treatment with an anti-emetic and subcutaneous fluids and was able to leave the clinic with the shirt on my back and my dog's vomiting under control.tl;dr -- With this place, I feel like you would be at a disadvantage if you don't know what to ask for or to decline, which can be emotionally challenging for pet parents who are already distressed by their ailing pets.  They basically throw the whole kitchen sink of diagnostics and treatments at you without regard to what kind of additional stress that would put on your pet and you have to sign, on paper, all the services that you are declining, waiving, or accepting.  For someone who is unsure what their pet really needs, I get the feeling that signing those waivers may feel like you're signing your pet's death certificate.  The good things about this place is they are available 24/7, the facilities appear clean, and the staff were competent and pleasant to deal with. Read Less

Ungodly expensive, and no diagnosis! Our Yorkie was critically ill, we had no choice but go there. For $658.00 they would have done an x-ray, a CBC, give him fluids and a pain shot, AND THAT'S IT! The lady told us that he was in critical condition. When we told her we only had 300.00 that night, she asked if there was anyone we could call (at midnight) to get more money because the overnight monitoring would cost us another 6 - 800 dollars!!! We left there with a critically ill Yorkie, no money, and no diagnosis! I will repeat this post on every review board I can find! The reason I give the extra star, is the place was very clean, but I would never go to this er vet again. Maybe they all take advantage of our love for our dogs after hours... (Example, Dix animal gets about $60.00 for a complete x-ray, these guys charge $200.00 for the same x-ray!)Also, I told the DR that we gave the little guy a teaspoon of organic pure pumpkin for constipation earlier that day, and she looked at me like I was stupid. (pumpkin is a well known and very effective laxative for dogs with constipation)When the time came to talk to us, she sent some other person to do the dirty work. She reminded me of a used car salesperson)! Read Less

They are here for the money I feel sorry for people that love their pets but don't have the moneySeriously these emergency animal hospitals really stick it to you.Have money and your id If you don't they won't help you at all. Read Less

I'm not sure where I want to start.On Sunday, something was very wrong with my Boston Terrier.  He was yelping and crying randomly and it wasn't a quick yelp-- not in the least. I was very concerned as it kept happening throughout the day. Rather than wait to see his regular vet the next day I decided to just spend the extra money, and bring him to see the vet at Affiliated Veterinary Emergency Services.First of all, no one there was friendly. Not one. Once we were taken back into the exam room, my little guy began to panic. He doesn't like the vet, never has and I was doing my best to keep him calm while the vet tech fumbled (yes, fumbled) around and took is temperature. I will never forget the horrible looks she was giving him while he tried to get away from her. I understand that it can be frustrating, however, if you do not have a genuine compassion and love for animals, please get out of this field. Then the vet came in. She was equally as rude and dismissive as everyone else was. I realize that I came in because I was worried, but please, don't dismiss my concerns and simply tell me "There is nothing wrong with him" and hand me a bill. Literally, that's exactly how it happened. She asked me no real questions, she didn't ask me about his history. She actually said to me, "well, maybe he just got stung by a bee".      Maybe?   I can't say that was the answer I was looking for as a concerned owner.Lastly, and what was most appalling was their lack of compassion for this beautiful greyhound that was in the waiting area as I paid my bill for the diagnosis of "Maybe a bee sting".  This gorgeous dog turned around and had a massive bite from another dog on her rib cage, and blood on her legs. She was shaking uncontrollably, ears back and eyes wide. She was in a panic and crying in pain. Yet they let her stand there and wait.  When I first came in, they had told us the wait time and explained that if an "emergency" came in, that they would have to take them over non emergency patients. I would consider this panicked, bleeding dog (who was a senior, as her owner told me in conversation when I expressed my concern for her dog) an absolute emergency. Instead, they took back a cat that a woman brought in as all of this was happening because she was a stray. I can't even express how disappointed I am in the lack of initiative to help the bleeding innocent animal in their waiting area. The receptionists found it A-OK to just stand behind the counter and talk. It's so sad that this is the place that so many of us in this area have to turn to in a time of emergency.   I will never willingly come back here. Read Less

My dog Zoey had a couple seizures at the worst time... a Sunday night. I mean, any time is bad for a dog to seizure, but on a Sunday night, when all the vets are closed? I worried as much about finding a place to take her as I did about her current condition.That's where AVES comes in. I called and explained our situation and they recommended we bring Zoey in to see the vet. I filled out routine paper work and we got placed in a room within 20 minutes. We didn't get to see the doctor until 45 minutes later but the rooms are large and have a 2-person bench to sit on. It was a comfortable wait. Zoey was diagnosed with epilepsy. The doctor recommended putting her on medication but also gave us the choice of waiting it out since she doesn't have them frequently enough to truly warrant meds. It was nice to hear the pros and cons of starting her on anti-seizure medication from the vet. Throughout the entire visit, my dog was very apprehensive of everyone working there. She has a large bark and is very tense when she meets new people. I applaud the employees for recognizing Zoey's need for humans to "be on her level" close to the ground and having to sniff them before she eases. Not all people are willing to chill on the floor for a couple minutes to let a dog sniff them; I've had a couple people opt to put her in a muzzle, which she totally doesn't need. The doctor also followed my dog's preferred protocol and earned Zoey's trust in a matter of minutes. She didn't care that Zoey wanted to give lots of kisses and lick her hands, she saw it as my dog wanting to bond. It made me feel better during what was a very stressful visit.The visit was $70. I think it may have cost more than usual because it was a weekend. They told me (without hassle) on the phone what a visit would cost, so I was not shocked. AVES is open 24/7, 365 days a year, so remember them if your cat or dog ever has an emergency.tl;dr: Great 24/7 emergency vet with caring staff. Read Less

i took my best friend here. 3 and a half hours later they told me he was sick. the next day i took my dog back to my vet. my vet performed a exam only, he did not need x-rays or blood work to figure out he had an obstruction.the next day my dog had surgery. my best friend did not make it.he was only days short of 6 years old and he died.it took over 3 hours and almost $400 just to tell me he was sick , and they were very wrong. i wasted mine and my friends time here, and he lost his life . i will never go back here.maybe if there is an obvious problem it would have been ok . Read Less

I had to take 2 of my English Bulldog puppies in for congestion, Dr. Carrie Hawthorne really showed concern, very friendly, and gave different options to fit within my budget. Staff was very friendly and the facility was very clean, I couldn't say enough truly left a great impression for myself and my fuzzy babies. If your in need I definitely would take my companions there, I wouldn't have to second guess myself at all. She was very honest, professional and just overall wonderful. I hope this review actually gives you some idea. I searched and read reviews before I called facilities, I don't just take my fuzzy kids just to anyone. I couldn't say enough about them truly I couldn't. Read Less

I have had to take both of my dogs here on different occasions. The staff is very knowledgable and friendly. I didn't think my Jack Russell was coming home after finding and eating a cigarette outside. He's better than ever thanks to their awesome service. I hope no one ever needs an emergency clinic for their animals but if you do this is the place to go. Read Less