Southpointe Veterinary Hospital

They killed my beautiful cat after I made the mistake of bringing him there for a non-invasive first exam. I don't think they did it on purpose and they seemed genuinely sad about the loss. I am sure on most levels they would be considered a good veterinary clinic. But in only a few minutes they somehow mishandled my fairly healthy 12 year old cat to such an egregious level that he died before I could pay the bill. If you care for your pets, especially middle aged and older pets, don't go here. Don't let them fool you with the furniture or equipment or the professional tone. Someone killed my cat, either due to negligence, incompetence or callous disregard. Read Less

Have been a client for 30+ years. They are great. Kind, knowledgeable, professional, patient, good listeners. Expensive, yes. But so is everything. They have saved my cats' lives, and helped me with the loss of my FIV positive boys with real kindness and compassion for me and my cats. I trust them 100%. Read Less

I've owned many birds over the years.  Finding a good vet for them has been hard.  Dr Cox is an expert!   The way she handles them.  Cares about them.  My sun conure has a vet for life!  Highly recommend them.  All the staff has been wonderful. Read Less

I've been taking all my animals there for 15 years. The staff is very friendly and the doctors are very professional. They give you many options to help you make better decisions in treating your animals.You know it's a great place when your dog isn't stressed out and looks forward to walking into the place and seeing all friendly staff and the doctors! If I recommended this place to many friends and work colleagues and they have all been very pleased ! Read Less

Dr. Kim Cox and staff are wonderful and very knowledgeable. I have been going to Southpointe Veterinary Hospital for almost 20 years. I could not imagine taking my pets anywhere else. My Siamese cat Suzy lived to be 23 years old because of the care and attention to her health given by Dr. Kim Cox. My new babies are off to a great start by going to Southpointe. Read Less

DO NOT TAKE YOUR ANIMALS HERE. My kitten was neutered here and I had to take him back due to an infection (abscess) on his stomach which appeared 7 days after the neuter (suspicious right). They denied their involvement. Gave us medicine to spray onto the open wound but neglected to tell us that we needed to spray this medicine inside the open wound, neglected to tell us that we needed to use fake litter, AND they gave us pain pills (once daily for 3 days) that only contained one pill (we had to go back and tell them they forgot the other two pills). Then they had the audacity to say that my kitten needed surgery because the infection became worse and the wound wasn't healing (but it's not their fault, they blamed the incorrect instructions on their new intern). I called and asked to speak to the owner and I did have an attitude but I was very professional about it (just with a tone) and she blatantly stated that she didn't appreciate my attitude when she could have stated that she understands my concern and at least apologize for her clinics negligence towards my kitten. Needless to say, I took my kitten to Ann Arbor to my old vet who has been trying to get ahold of South pointe to get details on the antibiotics they have given my kitten (but they haven't replied back during their hours of operation). Save yourself the headache and go elsewhere, especially if you value the health of your pet. Read Less

We had been taking our 6 year papillion to Southpointe so when we got a new pappillon puppy last weekend we decided he would also go there. Unfortunately our puppy immediately got sick so we rushed him in. The vet (young looking woman, Dr. Butler I in think was her name) just said I have no idea what could be wrong and every time I asked her a question she said I don't know I'd have to look it up. It's important to note that our puppy had a cough also when she saw him and she didn't even notice the cough. Altho she literally did nothing (she did check his blood sugar and only because my husband insisted she did a parvo test) they charged us over a hundred dollars! The next day our puppy was even worse, he couldn't even stand. Me being a nurse I knew his sugar was low (being sick and not eating and he only weighs 1 pound) so I gave him some Karo syrup and got his sugar up and immediately took him to another vet. The first thing the new vet noticed was the cough. The new vet said our puppy had an upper respiratory infection but as a precaution she took x-rays to rule out pneumonia. She placed our puppy on antibiotics and he is doing great! They even call daily to check on him, Southpointe didnt check on him once. If I would have continued going back to Southpointe I'm sure my puppy would not still be here. I will NEVER go back there and both my dogs will now see another vet in Allen Park... they may be fine for immunizations but beware if your dog gets sick they won't have a clue....Read Less

This is an amazing place to take your precious fur babies! Dr. Butler is especially kind and caring. I'm sure that my Charlie wouldn't be as healthy as he is now if not for her help and guidance! This time last year he couldn't use his back legs and now is back to running and being a normal dachshund! Thank you Southpointe Vets and Dr. Butler! Read Less

I am so grateful my pitty has a great Doctor. Dr Butler is very caring, calming, patient (as my dog is very talkative at the vet), and knowledgable. I do and will continue to recommend her to everyone asking about a good Vet. Thank you Dr Butler and staff. Read Less

Hands down Dr Cox is the best vet I've ever worked with. She is clear about treatment, costs are shared at appointment, aftercare discussed. We went for over 12 years. Always a positive experience. Our visits ranged from minor wellness visits to life saving care. We recently moved and I yet found a vet I trust and respect the way I do Dr. Cox. Clean, friendly staff and knowledgeable Dr's. Read Less

From the time you walk in the door the staff is taking care of your baby. They are all so kind and compassionate. Everyone there takes a part in caring not only for your pet but you too. Wish I could give them a 10. Read Less

We have been going here for our 4 ferrets for over a year now we see dr cox and dr Lowe and both are very nice prices have been reasonable and getting an appointment has never been an issue , I would definitely feel confident trusting them with your pets Read Less

After the last few experiences I had at Southpointe, I would never ever consider taking my pets anywhere else. Dr. Christina Butler showed the utmost compassion and understanding when my kitty Neo required a major surgery of his ear. She laid out all the possible treatment plans, worked with my budget and made sure I was informed and left with no questions unanswered. The vet tech (I cannot remember her name!) called me the day after to check up on him, and made sure I wasn't having issues giving him his medication. Now my kitty is doing better and I cannot thank this kind and knowledgeable staff enough. 10/10! Read Less

I would never trust any other place to take care of my fur babies. Dr. Cox, is the most compassionate and amazing veterinarian you could ever meet. The staff there is friendly, and I have been going for years and would recommend anyone to go there. My family also takes their animals there as well. Read Less

We've been very happy with the service, staff and facilities when taking our two cats and two dogs here. Visits have ranged from checkups to surgery. We always receive a follow-up call asking how things are going. Even after we move, we will continue to bring our pets here. Read Less

Firstly, I rarely write reviews. However this one is totally justified. My experience was excellent. Warmly greeted, courteously processed all paperwork. Dr Christina Butler was the epitome of professionalism. She handled JoJo with the utmost respect, explained in sufficient detail what she was doing and what diagnosis procedures should be conducted. After diagnosing JoJo she laid out the treatment options she recommended. I have not worked with a Doctor who gave either myself or my companion a sense of ease and confidence in the diagnosis and treatment options. Of course I will recommend Southpointe, without doubt!! Read Less

I had a wonderful experience taking my amazon parrot for a check-up.  Both the staff and Dr. Cox were professional and handled my pet with care and love. I will definitely recommend them to any pet owners. Read Less

very happy with the care and service hereI don't think they're pricey as noted by others here - vet care does tend to add up and most folks don't have pet health insurance like humans dohave had multiple adopted and foster dogs here and they do seem to careit's nice that with multiple staff you can see how well a certain dog does with one vet or another but most of ours we like to take to dr Montgomery who shows a keen empathy in working with us and out petstechnicians do very well with our dogs as well - we typically adopt bully type breeds and I always worry when taking them out in public about how they will be perceived and I think my stress transfers to the dog, making them a little tense but everyone there is just so good with them (and me)I'll never forget my 1st dog - a shar pei - when we was nearing the end of his life and we were trying to figure out what was going on with him, I had taken him in for some tests as he was doing badly and they let me stay in a back pen with him to comfort him.  that's going the extra mile I think Read Less

My dachshunds LOVE this place. Everyone there is so tentative and understanding. We've seen a handful of the doctors and all are very professional and friendly. The staff treat my dogs like the furbabies they are. I'm very thankful for that. Read Less

We've made the switch.  And now I'm much happier.  I want to be fair here because I know they have a number of doctors and employees.  This isn't the same as eating as some restaurant.  This is about the care taking of our pets.The people are kind and professional.  That said...The problem is in the details...This may sound simplistic but the examples get worse.  Our cat was born in 2000.  Two years ago she stopped jumping on our countertop in the kitchen for her typical begging ritual for dinner.  I took her in to get checked out.  The doctor was very nice and expressed a lot of empathy and basically insinuated that we ought to make the time left as special as possible.  Bullcrap.  The cat's fine.  OK.  Yea.  She's getting older but YOU tell me she's on her way to check out when she's screaming her meows at 6AM at my bedroom door so she can get her morning treat.  Bottom line:  Just tell me the cat is normal and fine.  We found out the first time our dog was allergic to the annual vaccine when he was having trouble breathing after his appointment and he layed down and looked like he was going to die.  Fortunately, the vet warned us to keep our eyes peeled so back he went.  They got some Benedry into him and watched him over night.  A couple years later, they gave him the exact same medicine after (1) I explained that he was allergic to one of the vaccines, (2) we later found it noted in his chart, and (3) they told me they gave him something different and everyone later agreed that they gave him the wrong stuff.30 minutes later... I'm rushing our once PERFECTLY HEALTHY little dog to the emergency room for a $300 monitoring.  With some Benedryl and hydration, he was back to normal the next day.  Folks, I'm lucky.  I get it.  My dogs and cats have never had any major issues.  But the last thing I ever expected was to have my vet nearly kill the dog twice and tell me my cat's knocking on heaven's door.  Give me a break.  I left a really pissed off message on the doctors voicemail and they followed up with me to see if he was OK.  (Probably noted on his chart that his "dad's" a fruitcake too.  Who knows?)A year later....   Well, damn, this past January we get home from vacation and the dog, who was babysat by a relative, is laying around and not running in the yard.  I take a look at him and touch his hips and he let out a little cry.  What's wrong?  So the next morning I take him to the vet to get checked out.  (I get really irritated thinking about this one.)  So the vet examines him.  I'm then lectured on how he may be developing...wait for it...arthritis!  WHAT?  He's six.  I look at the vet and ask her how much for an x-ray.  I think it was $90.  I told her I want to see THIS arthritis.  She tells me that they can do the x-ray, but the arthritis may be so fine and minute at this point that it won't clearly show.  I tell her to take the x-ray and I'll bring him back in a year and we'll do it again so we can compare.  (I'm not a doctor but those reading this ... google and search images for "arthritis" and you'll SEE arthritis. Check it out.)We have a new vet.  The cat and the dog are very much alive and they are, from what I can see, perfectly healthy and tolerant of each other.  Finding a great vet is not easy.  You have to find someone you trust.  Otherwise, you end up with what I call the "Chinese menu" vet.  This is the vet office that looks at your animal and shows a book of prices of labs and treatments and asks you what you want to do.  I want suggestions.  I want expertise.  I don't care about the free cup of coffee.You've been warned.PS:  They get an extra star for a total of two because they did send a vet to our house to put our last cat to sleep many years ago.  For that, I'm grateful. Read Less

We bring all of our foster dogs here for exams and routine shots. Free brewed coffee and a basket of snacks in the waiting room, plus lots of books and videos for kids. I really like the cat habitat with adoptable cats. They are reasonably priced. They rotate vets often. Dr. Walker is great if she is working! I would recommend getting a second opinion for major procedures or unusual conditions, specifically at Southgate Animal Hospital or Cahill Vet. Read Less

This place is alright, though I have mixed emotions when it comes to the vets here.Dr. Cox is fantastic. I've been in with my Boston Terrier and also with my Jack Russel on multiple occasions. I have encountered another vet here, though I don't remember her name.. But you could tell she was more interested in getting all the money she could out of me (which is pretty easy since I'd give up my life savings to keep my dogs happy and healthy lol) rather than just caring for my dog.  She was very pushy, and the technician that day was just as bad. Who knows, maybe they have quotas?Either way, they're a decent place. I feel like they're a bit over priced, however I only have a few other vet offices to compare them to in that regard. One big win in my book is that it is very clean and other than the two particular pushy sales-vet people, everyone else here is very friendly and knowledgeable. It's a good place, just.. Make you appointment with Dr. Cox.  :) Read Less

Very respectful,  warm and understanding when we had to put our 14 year old family member down.  They explained the process and options to us and made our unfortunate situation bearable.  Thank you Dr. Eslinger and staff Read Less

Dr. Cox is amazing.  We have guinea pigs, not every vet will see guineas so we bilndly went into Southpointe. The best thing we ever did.  Words cannot describe how much we appreciate everyone at the clinic, and how great they treat us and our beloved guineas.  Highly recommend. Read Less

We were looking for a new veterinary clinic when a friend of ours suggested Southpointe Veterinary Hospital. Best suggestion ever.The two veteranarians we have the most experience with are: Dr. Cox and Dr. Montgomery. Both are very approachable and obviously very knowledgeable. Our pet was having serious medical problems but these two have made his health problems a lot more manageable. They referred us to specialist and together we are working together to keep his health on track.The doctors are very informative, realistic, and compassionate. I recommend Southpointe to all of our friends and family. Read Less

Southpointe Veterinary Hospital provides excellent care to my cats.  Dr. Kim Cox is a very knowledgeable and caring person.  She takes the time with your pet and really gets to know her clients.   My Siamese cat, Suzy, is 20 years old and has been seeing Dr. Cox for many years.  Dr. Cox is the reason Suzy is still living a great, healthy life.  All the Veterinarians and Staff are very caring and loving to your pets.  The pets feel very calm and happy coming to Southpointe Veterinary Hospital.  It is so nice to walk in the clinic and the staff acknowledges you by your name.  Southpointe Veterinary Hospital is superior and you will be so happy that you brought your pet there. Read Less