Gentle, understanding staff, thorough but not invasive exams with great attention to history. Could not be more forgiving of my cat pooping on the table--and they even helped clean up her pee inside the carrier! It was so easy to transfer care here and I felt I could trust the staff to take care of them without charging me for tons of services. Will definitely come back here again. Read Less

Brought my sick kitty there on Saturday and after spending 487 dollars they told me to come back if he was still sick on Monday. He was still sick but the receptionist REFUSED TO SEE HIM, WE ARE TOO BUSY TODAY. She told me to feed him some baby food or go to the emergency clinic. Heartbroken, I hung up and sobbed. What kind of a horrible, unsympathetic person is t his? She heard me crying and completely refused me. Shocked at her cruelty. Read Less

I have taken my orange tabby to the Ann Arbor Cat Clinic for several years ranging from routine check-ups to major surgery. Every time they have been helpful and professional. They love cats! You have to find a vet that loves your pet as much as you do, and they fit the bill. Read Less

I have never seen such a complete and thorough examination of any pet until I came here. Not only the actual physical exam, but also in analyzing what they found with absolutely no rush to judgment. I didn't know if they could help my two cats for certain, but I could see that they were giving a full effort in trying. Thank you! Read Less

I have been fighting an infected ear in my cat for over a year and finally decided to seek a second opinion at the AA Cat Clinic. I deeply regret not doing this sooner. The vet found the ear polyp almost immediately and he is now scheduled for surgery to remove it. Read Less

I enjoy seeing the beautiful cats, and kittens there. The staff at the Ann Arbor Cat Clinic are so caring, and loving with all the kitty's that come in, and all the kittens, and cats that are up for adoption. Read Less

We've been taking our cats here for years and love the Cat Clinic! They take excellent care of their patients, run a top-notch adoption service and have reasonable prices. Plus you can pet the cats and kittens while you're there! Read Less

This is the most caring facility for cats. Dr. Taylor takes her time and thoroughly explains everything going on and gives reasonable recommendations along with pricing. My senior cat has several issues and I always feel informed, in control and never pressured. Read Less

I really like the care and attention that AACC provides with every visit. My baby Lightning was diagnosed with diabetes a few months ago. The care and follow ups he gets here are wonderful.  They run a no-kill shelter for strays, and it's always nice to get and give a little kitty love with every visit. I recommend that if you're looking for a new family member, check out the fur babies here first. Also, consider getting an adult cat, they are already litter trained, and you can see their personality while you visit with them there. The staff are all able to tell you about the personalities of each of the cats waiting for their new forever home. I really like that they only treat cats.  There will never be any barking dogs that will stress out your cat during the visit. My cats Toby and Lightning are both scared of dogs, so it's very stressful for them to be in a waiting room with dogs barking so close to them. They are much calmer and more cooperative when they have their appointments, since I started taking them to AACC. Read Less

I really want to like the Ann Arbor Cat Clinic but I think there are a lot of aspects of their customer service that could use improvement. We scheduled dental surgery through them for our cat, we were told the day before that they overbooked and our appointment was cancelled and we had to reschedule. They don't really do a good job when it comes to notifying their customers about test results. When we call and ask to schedule our cat for a grooming (you know, because she might have matted hair, or may be overweight or maybe she is shedding all over the place, or ANY OTHER reason), literally the LAST THING we want to hear is a juvenile voice at the cat clinic informing us that "Cat's groom themselves you know. Why do you want to get them groomed?", how do you even respond to such a ridiculous (and very rude I might add) question/statement when you are calling them to schedule a service that THEY PROVIDE? I'll let the readers of this review be the judge. And last but not least, their prices are definitely on the "rip-off"y end of the spectrum, but people will put up with it because I think they are in a good location and the clinic seems to generally have a pleasant environment. In general, I think the Ann Arbor Cat Clinic will suffice if you REALLY need a vet near you in a convenient location, but I think there is a lot of room for improvement and there are more pleasant places you can take your beloved cat. Read Less

I want to think everybody at Ann Arbor cat clinic for great care of my kitty. It is obvious that the entire staff has a passion for our feline friends and health. Each doctor has their own bedside manner, it's all a matter of preference. But I'm definitely happy with the doctor that I got comfortable with. Read Less

So far, so good. The staff is kind and caring, and the place is clean and bright -- just what I'd want a cat clinic to be. We've had vaccinations and wellness exams, and everything has been fine. We will continue to use the AACC in the future. Read Less

Had to take my cat here when he got sick. They were great fitting me in last minute, they carry his special wet and dry food at a reasonable price. Wonderful doctors and friendly staff who are always looking out for your furry little ones! Read Less

We've been bringing our cat Tug here for years now. The doctor today even remembered him when he got lost for 2 months and his collar grew into his armpit. She helped him then. I wish today was better but my poor cat had to be put down cause of how bad he suffered. Everyone was very kind and sweet with even me sitting there crying my eyes out because I lost a pet Ive had since age 4.. anyone with a pet I recommend this place because they will treat your pet with love and kindness. Read Less

The doctors here are truly that... They are doctors! They care for their patients like they are their own kids. Cooper , my cat was taken there three times now and each time once he gets there he realizes where he's at and he's okay with it... They did a great haircut and they are very gentle and caring. Like I said they treat me kid like it's their own Read Less

I have been a client since 1991, along with the 7 cats that have lived with me during that time. Outstanding care, compassion, and knowledge. It's more expensive than some of the alternatives, but I am fortunate to be able to not have to bargain shop for care for my fur babies. Read Less

I've had cats since 1987. Lots of cats. I had cats in NYC, cats in Ann Arbor, MI (3.5 years), cats in Cleveland, OH, and cats in Easton (Lehigh Valley = Allentown + Bethlehem +Easton), PA. I've taken my cats to more than a few vets.Before 1987, I had dogs. Lots of dogs. All in NYC. But not many vets.Ann Arbor Cat Clinic was better than Forest Hills Cat Hospital in Middle Village (Queens, NYC), NY and Thoreau Veterinary Hospital in Easton, PA, which are my next two favorites, and Just Cats in Cleveland, OH which comes in at #4.I had 5 cats when I lived in Ann Arbor. So, I spent a lot of time at AACC. Everyone was wonderful. Always.When I arrived in AA, three of my cats were semi-feral: the mother, Sienna; her son, Timid; and her son, Grey. Sienna, in particular, seemed impossible to handle. My previous vet had sedated Sienna with a syringe on the end of a stick while Sienna was in her carrier. At AACC, the tech came in with suede gloves, removed and held Sienna, while the vet examined her. I stood there, where I could see clearly that they weren't holding Sienna so tightly that they might hurt her, but tightly enough that Sienna wouldn't hurt anyone. Sienna seemed like a demon out of hell, squirming, hissing, and scratching as best she could. But the tech and vet handled Sienna so well, that the exam went smoothly. They taught me some tricks about handling Sienna, Timid, and Grey and socializing them. Although, during my 3.5 years in AA, neither Sienna nor Grey became docile and fully socialized, they did become manageable, thanks to the help of AACC.One of my cats, Timid, developed kidney failure. I had to give him subcutaneous fluids at home twice a day for about six months. It was, especially initially, very difficult, both physically and emotionally. The vets and staff at AACC were very patient with me as I learned how to do this. And they were very sensitive and supportive about the emotional difficulty. They were helpful to me in deciding how to treat Timid and when to [euphemism alert] put him down. I have never liked killing my cats. It was difficult every time. I regret each and every one as being either too soon or too late. And I'm grateful to those vets, AACC included, who have helped me through those times.They have a beautiful facility. They often have (or had, when I was there) cats and kittens available for adoption. Read Less

I recently had to put down my sweet kitty, whom I adopted from the AACC's program in 2012.  He was an adult with an unknown past, but he was wonderful and cuddly and slept with me every night.  The AACC is my regular vet, and I use them for checkups, vaccinations, etc.  When I started noticing some changes in my kitty's health, I brought him in for what was to become our 7 month battle with chronic pancreatitis and, at the very end, other complications.  I worked with pretty much all the doctors on staff at some point, but in the end, I was working almost exclusively with Dr. Kaufeld, and also to some extent Dr. Griebe (whom I like very much).  Dr. Kaufeld and I just clicked.  We got each other.  Together, we tried numerous things until we got something that worked.  I felt like she really cared and was invested in both of us.  When it was time for my boy to go, we both just knew it, and no debating was needed.  He passed very peacefully in a comfortable special room at the AACC, and Dr. Kaufeld gave him a kiss.  The AACC contracts with a company for cremation services for a very reasonable price, and you also get a plaque with pawprints and your pet's name.  I was shocked to see the price of euthanasia plus this service, as I expected it to be double.The next day, I got a knock on my door, and AACC had sent me a beautiful bouquet of flowers saying they were sorry for my loss.  I almost lost it.  It was such a thoughtful gesture.When the time comes, I'll use the AACC for my next cat, and I'll probably go back to seeing whichever vet is there for routine checkups, because Dr. Kaufeld is unfortunately in usually only one day per week (Thursdays and the occasional Saturday).  After seeing their class acts when the going got tough, I can't imagine being without them. Read Less

Dr. Marcia Mengel is the sweetest, most caring, down to earth vet I have ever met. It touches my heart in the biggest way that she cries along with me when we put a cat down. I feel like I can call her a best friend. The staff is amazing and I want to thank you all for doing all that you do!!!! Read Less

I can't really express how much I love this place. Dr. Whittaker, as well as all of the vet techs I have interacted with, have all been incredibly kind in taking care of my cat recently. They take the time to give me really detailed explanations of what is going on with him and called me with an update as soon as his surgery was done. I would highly recommend this clinic. Read Less

For more than a decade, all of my cats have been getting their checkups and primary care here. The Clinic can provide dental care, boarding, "prescription" foods for various conditions, and they even run their own Adoption Program for folks who think they might need a cat or two. Everyone here loves cats! Read Less

The doctors are compassionate as well as knowledgable and professional. The care our cats receive is superior in every way, and the office and business is exceptional. I wouldn't thinking of taking our cats anywhere else. Read Less

When I adopted my little girl, she was SICK! Thanks to Ann Arbor Cat Clinic, I successfully nursed Storm back to health. The doctors and staff were dedicated to Storm's recovery, and I received frequent phone calls to check on her progress. Storm was always handled with gentle and deft hands, and I was forever surprised how quickly she returned to me after a blood draw -- Seemingly, no worse for the wear. Overall, the Ann Arbor Cat Clinic is the only place I will take my feline for non-urgent medical care. Read Less

Dr. Teresa Taylor and her staff are wonderful. We took our two girls here for the entire four years that we lived in Ann Arbor. Dr. Taylor was attentive, was gentle with our girls, and always answered all of our questions. She also referred us to Dr. Ben Colmery of Dixboro Veterinary Dental and Medical Center when one of our girls needed surgery to remove several oral resorptive lesions. He was excellent as well and did a nice job. If you need a great cat-specific veterinarian for routine checkups, check out Dr. Taylor at Ann Arbor Cat Clinic! Unfortunately, I can't speak for the other veterinarians at this practice. Read Less

I adopted multiple kitties from the A2 Cat Clinic when I lived up in A2/Ypsi (first ones when they were in the old shopping center!). Absolutely love the clinic and the staff. They are a great group to work with and the care is top notch! I wouldn't go anywhere else if I still lived in the area (still searching for as good of a place now that I've moved from the area) Read Less

Wow I'm pleasantly surprised. I'm new to A2 area so I had to find a new vet to go regularly for my cat. I was planning to visit the vet near my house then I realized that the place is closed today. So I randomly called Ann Arbor Cat Clinic if they could schedule an appointment right away. Not only they kindly accommodated my schedule but the doctor was so kind. I've always thought that office call/exam fee is too expensive but here it was really worth every penny. Dr. Mengel spent almost 30 mins to examine my cat and explained all my questions thoroughly. I could see that she really cares about the cat as if it's her own. So now I find a vet that I can rely on in A2. Yayyy. Read Less

The A2 Cat Clinic is wonderful. We adopted our Chloe from there nearly 19 years ago as a kitten. They took wonderful care of her for years and years. Sadly when I knew she was not doing well and the quality of her life had dissipated so much, they were there for me then, making it as peaceful and calm as possible. They are an amazing group! Read Less

"Ann Arbor CAT Clinic" is the reason we went here ("cat!"). I've lived with cats all my life. We've had bad experiences with bringing sick cats to general vets, where large aggressive dogs made them (and us) uncomfortable. The big issue is over-charging for unnecessary or under-explained tests, lack of communication, a "sales" mentality on things like flea meds (so sorry we naively bought into that), and just an overall feeling that we were being pressured to say yes to some stuff that probably wasn't warranted.The cat was 12 years old, clearly suffering (turned out to be heart failure, natural causes), we just wanted to see if there was anything simple we could to do make him comfortable and help him. Way too much money later, we're told: there was no hope. Well.. what? Then why did we run all those tests? Why couldn't we just take him home and let him die in peace, with his family?It bothers me to this day that the cat could have died, peacefully, without all the trauma. I don't think I was given an accurate picture of the outlook. I KNOW I was overcharged, at an emotional time. He was a great cat. *guilt* *sorrow* Read Less

Style Vs. Substance -When they first opened, I took my cat there purely on the premise that a cat only clinic would be better all round.  I boarded my cat there twice when I was overseas for three weeks.  The rates were more reasonable then;  now, I believe it's cheaper to take a room for him at Quality 16 on a weekly basis and have someone just check on him daily!  Seriously.  Years ago, the service, tech's and veterinary support were adequate, though not especially wonderful.  Like others, I was wowed by the nice building, light-filled, airy premises, the nice boarding facilities and pristine condition of everything.  Following annual check-up's left me less impressed with front desk service and more importantly, with the vet herself who came highly recommended. I keep having to re-learn taking recommendations (Yes - even on this erstwhile site where vested interests good & bad may be at play),  with a tiny pinch of salt and always going to see for myself.She seemed indifferent and didn't give the animal the thorough vetting his current vet (at the VASTLY superior Easthaven Animal Hospital) gives him as a matter of course. The room clearly hadn't been cleaned and disenfected from the previous cat as there was hair everywhere.  It was a perfunctory routine and I was unimpressed.  She didn't take a history or ask one question about the animal's current health issues/ 'Did I have any questions?' etc... and I was surprised:   but not surprised enough to make an issue of it right there.  Your precious pet is in their hands and all I wanted to do was pay my bill and leave.And I've never troubled them for veterinary serivces since.  Nor do I have any plans to do so.I've gone in to buy a cat collar as they have a pretty choice of ones you don't see elsewhere and there's a selection of hard-to-find cat food and treats - that I don't buy.  I wanted so MUCH to like this clinic but am reluctant to bring my pet in here again. On ANOTHER recommendation, I tried Easthaven Clinic.  Despite the dated - even drab -  facade on Huron Parkway, I was so heartened and impressed by the real professionals at Easthaven Clinic.  It's not designer chic or even smart looking, but it's super-clean and everyone there from the front desk to the vet techs to the vets themselves are very thorough and competent in all they do.  Like most people, I tend to be fussier about my pet's health than my own.  I WANT to try the Ann Arbor Cat Clinic again but I just can't.  Let's hope they keep the collars in stock.  I may take a wander in soon and see if there are new owners and a different atmosphere to the surgery. Read Less

I asked to split my vet bill in half and they actually handed me a citi bank application for a credit card and asked me to call from within their waiting room. This was my 3rd time to this vet. They are greedy, rude and I'm kicking myself for bothering to go back. Read Less

These folks are the best vets. They have not only taken stellar care of several of my cats over the years, they were actually where I adopted one from as well.When I was looking for a new cat, but not a kitten, to keep my moody cat happy, I called around looking for one to adopt that was at least six months old. The Cat Clinic had one with an interesting story. Gloria had been brought in after someone found her on the road. She'd been hit by a car, and the person who brought her in didn't think she would make it. A few weeks later, the vets and staff at the Cat Clinic had essentially brought her back to life. Other than one lazy eye, Gloria never had any other problems from the accident. for the rest of her eight happy years with me. Read Less