Our chubby little pooch is the center of our world, and to have vets and their team who love her like we do is such a blessing! They are the most loving and talented group of people and their care is second to absolutely none. I am grateful to have them in our community and in our hearts! Read Less

We just moved to the area and are new to Two by Two. We had our first visit earlier this week. I cannot say enough great things about this clinic. Erin was great to me via email before I even came to the area. Very thorough and communicated very well. Dr. Balsis was amazing. Took time to explain what was going on and thoroughly explained our options. They allowed Bubba (the cat) to roam around the exam room which made him more comfortable. By far, this is the best clinic I have ever been to. Thanks so much!!! This place was recommended to me by a friend, and I would highly recommend to anyone looking for a new clinic..and even if you are not. Read Less

Absolutely love this place.. wonderful staff all very friendly and helpful.. even when my dog is jumping and being obnoxious out of excitement .. very affordable... couldn’t ask for a better group of people to care for my dog. Read Less

The Doctors and the staph are wonderful. We moved from Berrien Springs to South Bend and tried a new vet. Didn't take us long to come back. We don't mind the drive knowing our boys get the best possible care. Read Less

I just love this place! I take my little dog here to be seen and I've had great experiences with all the vets, they are very caring and attentive--they will even call to check up on your baby the next day. I've always been able to get in to get my pup seen if it was urgent and the staff and technicians are great as well. Highly recommend. Read Less

I love Dr. Holly Shaffer and her staff. Our pets are our family and they all get that. The staff is knowledgeable, kind and considerate. After years of struggling with our dachshunds allergies with another vet, Dr. Shaffer tried two approaches and the second one worked, this is the first summer that Daisy Mae had a full coat of fur in many years. Dr. Shaffer will sit on the floor and talk to our dogs like they are people. She, is amazing. I have also visited with two other vets for emergencies and they are great as well. I highly recommend Two by Two Animal Hospital!! Read Less

Two By Two Animal Hospital has such care and concern for animals and their owners. They take the time to really look over your pet and answer any questions you have without making you feel you are taking up to much time. They help out with many functions, like 4H, and are always friendly and kind. I would recommend them as your choice for the animals that you love. Read Less

I was really nervous about bringing my blue and gold macaw in because I know she is not the friendliest to strangers. But the staff was calm, patient and it made Miss Chicken calm as well! Everyone was so understanding and so welcoming, will definitely be back and will probably bring my other fur babies as well. Thank you everyone! Read Less

I'm grateful to Two by Two Animal Hospital and Dr. Shaffer for caring for two special dogs for many years until it was time to say goodbye to them. Hard as that is, Dr. Shaffer helped me through it with great kindness. Now I'm trusting a new pet, a cat, I inherited from friends who moved out of the country to Two by Two. I was very impressed at my recent visit at the expert care and instructions I received from the vet tech, Leah, and Dr. Lin in regard to "cat care". Read Less

Two By Two Animal Hospital is awesome!!! The staff is awesome!!! The veterinarians are awesome!!! I have used 4 vet offices prior to this one and NEVER experienced better care for my animals then Two By Two! They are the best!!!! Read Less

I moved to SW Michigan 3 years ago with my 9 year old, very goofy chocolate lab, Rudy.  In June of the first year, he began straining to go #2 and had stopped eating. Over the course of 3 months, we searched for a diagnosis with Two by Two. Each visit, x-rays were ordered and anti-nausea drugs prescribed, finding nothing, but allowing Rudy to begin eating again, which would last just a few days until the drug wore off, and then the cycle would repeat. By early September, he had dropped more than 10 pounds. The vet suggested it was time to open him up, and since we couldn't keep repeating this cycle, we agreed. There, lodged in his intestine, was a plastic star, about an inch and a half across, which had perforated his intestine and had now progressed to an infection and sepsis. They stitched Rudy up and we drove two hours to MSU's vet hospital @ 90 miles an hour with an IV hanging from the hook and a big dog in twilight sleep. $7K and 7 days later, we brought the now very skinny, but alive, Rudy home. Last May, he had the opposite problem: he had diarrhea, but again had stopped eating. We took him in to 2 by 2 where they kept him overnight and the next morning said that they couldn't tell what it was, so wanted to keep him another day. This time I wasn't waiting months to find out what was wrong. I picked Rudy and his records up, (and more for your money:  records include a snarky comment that I was not accepting of their non-diagnosis and I was insistent he hadn't swallowed something. Nice touch) and took him to his old vet in Chicago. 3 minutes after arriving at Animal Medical Center in Lake View, we had a diagnosis. Dr. Solomon did a rectal exam, which apparently no one thought to do at Two by Two. He had a very large rectal mass, likely malignant, that was causing the diarrhea. Yes, there was a blockage, but it wasn't a foreign object he swallowed. Given his other issues and age, we decided on a regimen of stool softeners, easily digestible food, a change in pain killers that was easier on his stomach and lots of love until it was his time. But we were swearing off Two by Two, no matter how convenient it was.In mid November, it was time. I had found an local vet who would come to the house for euthanasia, but it would be days before they could come and I didn't want him to suffer that long. I called Two by Two to see if they knew of another vet that did house calls and in my weakness, accepted their offer to come to the house after hours the next night. What could go wrong, since no diagnosis is needed? When she arrived, I didn't notice that she didn't calm him first with a intramuscular injection to make him sleepy. I don't think I understood that her effort to find a vein was not to make him sleepy, but to put him permanently to sleep. I have done this with a 20 year old cat and a 12 year old Golden. Both were peaceful processes which started with an injection to make the pet comfortable and time to get ready for each step for the humans. Not this time. A dog that never snapped at anyone in his life yelped and snapped at her; I pleaded for her to stop or switch legs as she kept trying to hit a vein; Instead she asked me to hold his head to keep him from snapping at her. In the chaos, she tried it above an  injury in his leg, was successful; then without waiting she pressed the plunger. For 2 weeks, the memories of Rudy's last 5 minutes added to my loss; I laid awake thinking of how traumatized he looked while she was trying to find a vein and wishing I had thought to stop her in the moment and make her anesthetize him. I felt like I had let my sweet, goofy Rudy down by handing him over to them again.I've waited 3 months to write this, thinking the passage of time would help soften my reaction to the whole saga, but it hasn't. Did his experience over the last 3 years with them shorten his life? No. It could have, had I not had the means to take him to MSU. Did it affect the quality of his life? You betcha. If you love your pet, avoid this place. Read Less

i have been going here when it was hecht vet hospital, i ablsoultly love dr. shafer , she has been wonderful with my animals, she will go out of her way to give you answers even if she has to do some research to find out what is going on with your pets. she puts up with pet parents like me that is very protective and kinda demanding when it comes to our babies,,,everyone at two by two are absoultly wonderful to talk to and they are great with the animals. thank you so much for all you do. Read Less

Our Pekingese, Puffin, has been a patient of Two by Two for 8+ years, and we could not be more pleased. A few years ago, Puff developed an illness, but we were about to leave for a visit to family in CA. We had to leave her at Two By Two, not knowing whether she would survive the illness. Dr. Shafer phoned us on Thanksgiving day to let us know she was much better--thus taking time from her own holiday to send joy to ours. Puffin loves to visit Two By Two; I've never had a dog who looked forward to seeing a vet! We cannot imagine trusting our beloved pet to anyone else. Read Less

We took my dog to Two by Two for his final years. We spent a lot of money there as his diseases increased and conditions worsened. After his death, we had an issue with Two by Two. They refused to acknowledge that it was their fault, then finally did, then dismissed it with "Your dog just died. Isn't that enough to worry about?" Months later, when I had mentioned this to friends, they insisted that I contact the owner to report what happened. I wrote a letter explaining how hurt we were by the callous handling of that issue. I never heard back from anyone. Read Less

This was the second time I had to call on Dr Holly for an emergency euthanasia. Although we aren't regular " patients" of Two By Two they have been kind enough to fit us into their busy schedule and help us during these difficult times. She was very comforting to us and loving to our beloved Boxer, Bentley. Words cannot express my gratitude. Read Less

We just moved to this area from Texas. We loved our vet in Texas!!! We were referred to Two by Two from local friends here. We have 3 dogs. We usually do one dog at a time for vaccinations/check ups (every pay period bc it gets expensive) We started by taking our biggest (Mastiff) for shots. Of course the veterinarian wanted to examine bc she was a new patient. I think it cost more for a new patient examination than a standard reg. visit. The vet wanted to do some blood work and follow up with a feces test. So I had to make another appointment for that. Unfortunately, I missed my appointment bc I couldn't get off work, so I re-scheduled another. Then, my father in law died suddenly, so we had to rush back to Texas for that. I missed 2nd appointment and forgot to call bc I was completely crushed by the news and it slipped my mind. I explained that to the office, and they told me in order to see me, they needed a deposit bc I basically didn't call to cancel that appointment. So, please BE AWARE and be COURTEOUS if you have an appointment and cannot make it. We recently noticed some lumps all over our other doggie. Took her in and Dr. Lin told us he was sure it was lymphoma :( he did some needle aspirations and sent to MSU to confirm if it was T or B cell..... got the results back, and it was cancer but didn't know if it was T or B :( which we were told that the aspirations would tell us so..... then they said we could do "further testing" to determine (biopsy) also X-rays. But the X-rays are insanely expensive! $150 plus $25 for any additional pictures needed....but we opted out and decided to go with Prednisone to treat the cancer. So far it helps, but doesn't cure it :( just giving my baby the best of the life she has left with us. ***Dr Lin has been very compassionate and doesn't push us to do anything we don't want to do. We do love Two by Two overall, just wish the "exam fees" and X-rays were a little less. Our vet in Texas didn't charge us exam fees for vaccinations, labs, X-rays, etc. only if the vet needed to see the dog and "examine" them. Plus the X-ray's there were considerably less ($80 total) Two by Two prices overall are just a little high but the staff and dr's are awesome!!!!Read Less

After my 'sick-cat anxiety" subsided, and I reflected on the bill I paid, I posted it on social media and asked for input. Friends, some who work for Vets in the Mishawaka, IN, questioned why *any* X-rays (not to mention 3) were done (cost $175) after I had told the Vet my new rescue cat had been treated the entire month of Sept. for an URI (upper respiratory infection) before I adopted him. Furthermore, they said the $50 office visit charge for the follow-up was not standard practice. I agreed, because no previous Vet in Washington state had ever charged for a follow-up, either. In passing the Vet. discovered I was an RN. Did he think I was earning a high income? Had he asked where I worked he would have discovered I am permanently disabled (back injury) and collecting about 60% of the Social Security and Pension I was to get had I retired at age 65 as planned. I did not choose to become injured, and I asked for surgical repair but the surgeon said 'too risky'. Yes, I have a credit card for emergencies, but a bill this high will cut my food intake in half as I try to not pay the 21% interest (despite a credit score of 779, and 752) for this $400 charge in today's fascist America. My other cat recently had Dental Surgery (anesthetic, tooth extraction, filing down a couple teeth, cleaning, and pain medication) and I was only charged $560 at another Vet Hospital who was booked (in Indiana) but they had not phoned back yet, so when someone local told me country Vets were less expensive I called. HA! I'll not listen to anther opinion again from any local church acquaintances, only those I know very well.Read Less

We have received nothing but exceptional service from Two by Two. When we first brought home our then puppy we started at a different vet. Switched, was there for a year then had our dog groomed at Two by Two. Our dog seemed very happy there, so we switched everything to Two by Two and we couldn't be happier. We had a serious issue pop up this month where we literally thought our dog was dying, and he would have if we wouldn't have brought him into the vet. They had exceptional customer service and made me feel as comfortable as I could about a very scary situation for us. We do trust this vet with our pets life, and we did and still have our pet due to their wonderful care. Cannot recommend enough. Read Less

When I had my elderly Terv, Daisy, Dr Schaffer was extremely compassionate in helping me deal with her end of life care. Daisy required some emergency visits and Dr Schaffer always followed up with phone calls that night. More recently I had to bring my Dad's Doberman in for a tumor removal. It was a high risk situation and Dr Spink squeezed him in to the surgery schedule and then took on what she expected to be a very challenging operation. She kept me up to date with everything and was completely honest about the risk. We were all pleasantly surprised with the outcome. She kept him there for a week due to the size of the wound and made a point of getting to know the personality of the dog and dealt with his separation anxiety. He is back to normal acting like a puppy instead of the 9 yr old dobie he is. Read Less

We were traveling in the area over a holiday weekend, and our puppy of course started showing signs of illness as soon as we got here. I left a message for the on-call doctor (Balsis) at 8:00 Sunday morning, and received a call back in 5 minutes. She was very calming, and talked through the options over the phone, which included her coming into the clinic. We come up here a lot, and it's great to know we have a reliable source of care if needed. Thank you Dr. Balsis! Read Less

Very good and caring people. The only ones we would entrust to handle the end of our families beloved pet. A very difficult time after 15 years having her greet us at the door. Sleeping at our feet and having her plate for Sunday's family breakfast.  Loved to run, swim and chase rabbits. She was very intelligent, loving friend and companion. The purple spotted tongue, soft ears and that special smile of hers will be sorely missed. But it adds a lot knowing there was no suffering. Until we meet again puppy you won't be forgot. Read Less

My dog was hit by a truck on a Saturday night. Within an hour of calling the on call emergency vet, I had a call back and was told to come right in. The on call Dr. gave my baby meds and got X-rays right away and the tech was right there helping. The leg break and swelling were very bad and beyond what she could do that night with just the 2 working. She found me an emergency vet to hospitalize her until a surgeon could help. I feel like she went above and beyond for me and my dog. I appreciate the way we were treated and informed. We are going back to this hospital for all of our pets. The leg needed amputated. She would have been in pain until Monday had this clinic not had after hours on call Doctors. Read Less

These people are so wonderful.  I don't go here for regular vet work because they are too far for me, but I've had to use their emergency services after hours and on weekends and they have been fabulous.  Very caring and selfless to make themselves available at the absolute worst times for pet owners.  Thanks so much for what you do for our community! Read Less

5 stars, no doubt about it.  Started taking my Great Pyrenees here back when it was still Hecht Vet 8 years ago and they literally saved her life.  It changed hands and became Two by Two awhile back, the service and veterinary care remains top notch if not beneficially evolved, the staff and doctors are thorough and precise, well organized and incredibly friendly giving the best customer service.  I highly recommend it for pet lovers in the area, and you definitely get what you pay for. Read Less

Dr. Balsis and the very competent, caring staff at Two by Two are always happy to answer my many questions. They truly care for my dogs and understand how important they are to me. They help me keep them happy, healthy, and as active as possible. Read Less

I am pleased with the care and concern given my two dogs every time I take them in, whether it be for a routine visit or an emergency. Especially, I want to thank Dr. Holly for her kindness when we had to have our 15 year-old dog euthanized. Her compassion and caring was amazing. I would trust any pet I have with Two By Two! Read Less

I find the two doctors very considerate to their patients and owners. The doctors are very good at explaining their recommendations for my pet. I feel if I have any emergency during the evening or weekends, that the doctor on call is always willing to meet me at the office to exam my pet. Read Less

I love the staff they are all caring and compassionate. They did not judge my dog just solely on his breed (german shepherd), they judged him on his actions (which were gentlemanly). I will continue take my furry kids here for all their care. Read Less

Both doctors are very kind and gentle with my dogs. They get a little nervous at the vet and they are always careful to go slow with them and offer lots of treats. When my little girl needed emergency care on the weekend I was able to have her seen immediately. They allowed me to pay with my Care Credit account which made me breath a little easier. Read Less

First I want to thank Dr. Jessica for helping us with Max . After his 7 month battle with cancer , Max could not fight any longer and Our normal Vet Dr. Ed was out of town. Dr.Ed told us if we needed help with him out of town to call Hecht's office which now is Two By Two Veterinary Hospital Now. She was so kind and helpful and helped Us and Max . Its nice to know their are so many carring folks in this area. We have also worked with Dr. Holly at the hospital in the past . Both of these fine Vets are outstanding at what they do. thanks for being their for us and Max. Read Less