Arbor Pointe Veterinary Hospital

Dr. Petty was very helpful and provided so much advice regarding how to treat the pain of my 10-year-old Boston Terrier with hip dysplasia who takes medications (for other issues) with serious interactions that complicate and limit treatment options. He is extremely knowledgeable, and I highly recommend him for anyone who has concerns about pain control for their pet. Read Less

Does not offer any kind of discount to rescues. We are a 501(c)3 and a discount on services is a donation to a charity so can be used as a charity donation. The regular price we were quoted for laser and acupuncture was almost double that of an experienced vet in exotics. In response to the owner.... The woman that answered the phone at Arbor Point was told the rescue has been in existence and a 501(c)3 since 2007. She also was aware that we were referred to you by another vet that gave us a discount. She called us back and said she spoke to the appropriate staff and they told her no discount so we cancelled the appointment we made. We have many foster home's that have pets of their own and they have never lied to vet's regarding who their personal pet belongs to, and each has a personal file. Some vets have extended discounts for personal pets without being asked for them because they value what rescue people do and all the sacrifices they make daily to make life better for a homeless pet. Read Less

I'd pass on this one... First visit I had records sent over from old vet, but they still gave my dog a rabies shot a year ahead of time.... like an idiot, I still went back there when my dog hurt her leg. They told me they couldn't find anything wrong with her leg... turns out they x-rayed the WRONG PART OF HER LEG. I don't normally write bad reviews, but I hope Arbor Pointe reads this and gets their act together. I am sad that my dog has suffered, in part, because of their lack of attention to an obvious detail. Read Less

When your pet has been drugged for surgery they have you sign papers, make you pay, then give you your pet that looks half dead. I can only hope she makes it till tomorrow. She is walking sideways and falling over. Very tacky way to handle things if you ask me. My guess with this behavior they killed a pet and the person refused to pay. Seems like it's a place for dogs only. Read Less

It took me a long time to get around to writing this review.  I took my dog to this vet several times.  The last time I went to this vet was to get my dog put to sleep.  The vet actually complained that I malnourished my dog.  My dog was already 15.5 years old.  And this vet has seen the dog prior several times, but chooses to reprimand me that the dog is not in good health when I brought the dog in while in the throes of death.  That's real compassion right???Then I brought my other dog to this vet after another local vet didn't give me good advice. I took my sick dog back to this vet 5 times in 2 weeks! My dog was just not doing well and was suffering.  The vet finally suggested blood work. That night my dog was doing so horribly, I had to make the hard decision to get her put down the next day.When I took her back to this vet, he said the blood work came in. He said the dog had pancreatitis.  He YELLED at me "Nothing by mouth when a dog has pancreatitis!!!"  Though this didn't occur to him the 2 weeks prior when he had no problem selling me the special canned food to feed her.  And then to tell me to feed her other bland foods.  Then to tell me to give her children's liquid tylenol.  As they put my dog to sleep, they made me move rooms because they needed the room I was in so they could do some other procedure.  Thanks again on the compassion and understanding as I me and my dog are suffering.  You needed your room so that you could make an extra few bucks. This is really the most incompetent vet I've ever encountered in my 20 years of owning dogs and other pets.  I would not recommend this vet if he was free.  His prices are high as well.  Save your money and go find someone who cares about your pet.  Not just sell you bogus services. Your pet will die because of this vet. Read Less

I have been taking my dog for pain treatments.I have been going for several months,it's the only reason my dog Cricket is walking.He also received regular vet.This is the place to take any of your pets. Read Less

We have an elderly dog who started having spine issues about a year ago. Dr. Petty was referred by our vet for pain management. A year ago we thought we had very little time left with our sweet boy, we still have him with us and he's doing well thanks to Dr. Petty. The rest of the staff are wonderful also! Read Less

16 years ago I took an almost lifeless newborn kitten to the Arbor Pointe Vet Hospital and they saved her life. Since then they have seen her through losing an eye and overcoming a deadly blood parasite. Today the very same doctor helped our family say goodbye to our Haley kitty for the last time. I am really grateful to Dr. Petty and his staff for all they have done for our pets for the last 25 years. Read Less

Jake gets so he cannot be touched without him crying. When that happens, we go to see Dr. Petty and it makes all the difference. Most of the time we can get maintenance acupuncture and sometimes he has to go a bit further. Jake loves to see Dr. Petty because he loves the ice cream treat!!! Dr. Petty has also helped some of our foster dogs. It makes a big difference for them. We recommend Dr. P!!!! Read Less

Very nice people, but very expensive prices. I called around after and found out I could have gotten my puppy examined and vaccinated for 1/2 the price I paid here. Would have saved $140 over two visits if I'd done my research first :-( I'm going somewhere else from now on. Also, difficult to order medications online for pets as they require you to pick up and mail in the RX yourself. Read Less

Dr. Petty and his entire office are compassionate and helpful. We have used him as our primary vet for 10 years. He was extremely helpful with the treatment and pain management for our dog who passed away of cancer, and our cat who passed away of kidney disease. We now have 2 healthy cats and 2 healthy dogs that he cares for, and treats each one as an individual. Read Less

Dr. Petty is a wise, compassionate veterinarian. He has brought two of my furry friends back from the brink of death when no one else could. He stays up to date on the recent updates in veterinary medicine and is very knowledgable. The rest of the employees are great also. Read Less

I went on a Friday as my three legged dog tore her ACL and could not walk at all. Dr. Petty operated on the next Monday and by Thursday she was up and walking again. All the pain was expertly managed. A true miracle. The staff all helped make it happen and are kind and knowledgeable. Highly recommend. Read Less

I can't ever see myself taking my animals to anyone other than Arbor Pointe.  This vet has earned my trust through the level of care and concern they have - not just for my pets but for the well being and humane consideration of all animals.Beth at the front desk is probably the friendliest person you'll ever meet and has unknowingly made me feel at ease more than once with her compassion and love for animals.  Dr. Petty is a champion for pain management and will never let an animal get a painful procedure without making sure they are comfortable when they return home.  We have had three animal emergencies (1 dog, 1 cat, and a family members dog) that we have turned over to their expertise and every time without fail they delivered beyond expectations.  They are transparent about cost and prognosis, and once they even let me pay half and come back a few days later to pay the balance just so my pet didn't have to wait for the help he needed to feel better ASAP.  All friends and family are sent here by recommendation and anyone reading this should just stop searching and pick up the phone to make an appointment. Read Less

Been very happy here with the care they've given our dog. They're very accommodating and the prices aren't too outrageous. My dog cut her back leg pretty deep and without making an appointment they took her in and stitched her up. Very sweet staff who seem very knowledgable. Read Less

We are first time cat adopters and 2nd time cat lovers/parents.  We rescued a cat that had been in a hoarders home situation with 28 cats and 10 dogs. Poor little thing, but she was rescued by the Humane Society first and then we adopted her. We got her first needed shots at the pet clinic at the humane society. It is cheaper and she'd just left their care and was well looked after medically etc...so we waited until she needed her next and last shots and too her to see Dr. Petty at this clinic. It is a one Dr. clinic but there is a permanent substitute Dr. who comes and who is learning all of the patients etc. now.  I looked up this vet online and they had a couple of good reviews and the website of the clinic, showed the Dr. as having 6 pets.  We arrived and the front desk lady couldn't have been nicer. There was a black medium/large dog in a bed behind the desk and there are 2 cats on the countertop. One named "Cosmo" was in a wicker basket with blankets. The front desk lady told me that he is something like 18 years old!  The other cat was in a tent on the countertop and her name is "Wendy" and she's like 19 yrs old! Wendy kept on butting my hand to pet her.  If I tried to pet Cosmo, she'd butt my hand and step in front for me to pet her instead!! How cute are they??   So we did have to wait quite awhile with our scared kitty in her crate complaining. They said it wasn't usually something people have to do, but" they got slammed that day". I can understand that. They were kind enough to put us into a room with our scared kitty cat in her carrier. So then they weighed her and weighed the carrier by itself later, to get a correct weight.  The assistant was as nice and answered all of my questions.  The Dr. came in and he was patient and handled my kitty in a humane & patient manner. He spoke softly to her and she barely knew she was getting her shots. He even let her stay in her soft nylon carrier ,where she felt safer, for as long as she wanted to stay.  She suddenly wanted out, so then he let her out and she wanted to sniff around and explore and he let her while he spoke to us.  He said she will need her teeth cleaned for $163.00. They offered us "Revolution" flea and heartworm meds for $90.00 etc.  But Luna is a total indoor cat and will never be outdoors. I think we'll wait a bit and see.  We'll research the teeth cleaning and probably have that done this Summer.   This Dr. doesn't do any cosmetic surgery to an animal for his owners pleasure. He won't declaw a cat and he won't crop ears or tails of any dogs just human vanity.  The other thing is that they wont ever kill/euthanize a healthy cat for any reason whatsoever. They'll help you adopt it out or take it to the shelter, but they won't kill it.  This I liked as well.    I now must tell you one bad thing and the reason that I gave them 4 stars but with a very nice review actually.  It is because they told us to bring a fecal sample from Luna, the next day. My husband dropped it off and ended up just going ahead and paying $39.00 for a POOP TEST!! I was pretty upset about it when I researched online and it says that a "fecal parasite test on a cat should be between $15-$20 and at the MOST $25!!  THEY CHARGED US DOUBLE THAT PLUS ANOTHER $9!!! THIS IS LUDICROUS AND I don't think it was right for them not to  tell us ahead of time how much it was going to cost. I would NOT have sent it in as I am having to wait until September to get a crown on my own tooth, let alone paying "highway robbery" to get my cats poop tested.  I'm sorry but this is just terrible. I'm also mad at my husband for just whipping out a credit card and not letting me know right away. I would've gone in and taken it back. I found out a few days later and after researching, I called the office and they wouldn't do anything about it, as it was done already. I'm mad at myself for not doing this errand on my own. But I thought people should know this also going into it ahead of time so they don feel like I do. I'm not a happy camper, but I still gave a good review. Read Less

We have a new puppy and I called on a Saturday just before they closed for the day with some questions. Much to my surprise, the Vet himself answered the phone and answered all my questions with such patience and knowledge. I had to take our dog in on Monday as he was not feeling well and as a first time dog owner I was very impressed that they did a wonderful job educating me in a kind (not condescending) manner. Our dog was on the mend quickly and we couldn't be happier at the level of service, professionalism and care the entire staff demonstrated. I have been to 2 other veterinarians for our cat and none can compare to this experience. Thank you! Read Less

We have a new puppy and I called on a Saturday just before they closed for the day with some questions.  Much to my surprise, the Vet himself answered the phone and answered all my questions with such patience and knowledge.  I had to take our dog in on Monday as he was not feeling well and as a first time dog owner I was very impressed that they did a wonderful job educating me in a kind (not condescending) manner.   Our dog was on the mend quickly and we couldn't be happier at the level of service, professionalism and care the entire staff demonstrated.   I have been to 2 other veterinarians for our cat and none can compare to this experience.  Thank you!! Read Less

We just love coming to this place. While yes we are aware that it's usually expensive the front desk lady is the best we just love her. She is great at what she does and she loves her job. Everyone should have someone like her at the front of their business. We took our puppy to get the last round of shots and she got hives and started to swell in the face so we took her back right away and they took her from us, gave her some meds and held her there for a few hours just to make she that she was ok. After they gave us a call and said that we could come pick her up. When we got there we asked how much we owed them and they said nothing it was on them. Just LOVE them!!!! Read Less

This doctor also almost killed our cat as well.....poor thing was having trouble urinating – he did surgery ($900) and said he removed the blockage, but told me then that he didn’t think the cat would make it, and seemed unwilling to do anything more because he didn’t know what else the problem could be. It was a Saturday so he recommended taking the cat to emergency care, to the tune of $2000 more but within 15 minutes of him being there, they saw there was another blockage that this guy had missed. We had to take the cat BACK to this doctor on Monday because the emergency place doing surgery would be another $2000, so we let him do it, of course charging us ANOTHER $900+, but the cat was and has been fine for almost 3 years since, not dying as this bad vet said….so he ended up costing us about $4000 for something he should have seen and fixed in the first surgery – the emergency place could not figure out how he could have missed it. If you care for your pets, DO NOT take them here. Read Less

Last summer our 3-year-old cat's health suddenly failed. When we took the cat to this veterinarian, he was dying. After administering three servings of antibiotics, the doctor said there was nothing else he could do. The only two options he had were a 2000-dollar MRI to help him diagnose the disease or to put our cat to sleep. We rushed our cat to a different veterinarian, who administered a 24-days course of antibiotics that saved the cat's life. Because the treatment wasn't timely administered by the first doctor,six months later our cat hasn't completely recovered from a partial paralysis. There have also been multiple negative behavioral changes. The bottom line is that this doctor almost killed our cat. It didn't even surprise us when we heard from Michael's office a few weeks later with a question whether they should remove our supposedly deceased cat from their registry. Read Less