I've been taking my pets here for years. The staff and doctors are friendly enough, and they genuinely care about your animals, but they do tend to lean towards the "upsell" side of things. All of the... Read More
I've been taking my pets here for years. The staff and doctors are friendly enough, and they genuinely care about your animals, but they do tend to lean towards the "upsell" side of things. All of the estimates I've received for various medical procedures for my pets have been on the shockingly high side, and I always end up using their estimates as a menu of pick-n-choose the things I think my cat or dog actually needs.Just as an example: My dog had a sore on his butt that he had been chewing at for days. It was clearly infected and so I finally brought him in. The doctor spent all of 30 seconds looking at it, and then whipped up a $600 estimate which included dozens of things I wasn't even there for (including ear cleaning, anesthesia, debriding of the wound, surgery, a drain, etc.) I said, "look, let's just do the antibiotics to cure the infection and put a cone on his head so he can't chew at it for a couple of weeks." A hundred and forty bucks, three shots, some pills, a cone, and a happy dog. A week later, guess what, the wound is healing without crazy expensive surgery.I'm not denying that the surgery would have worked to fix the problem, but it's like... they always want to go way overboard here.At any rate, I like this place and I'll continue bringing my pets here because it's convenient and they always have availability, but if you go here, just beware that they will try to give you the "deee-luxe platinum" package with everything they do, whether Fido needs it or not. Read Less