We saw Dr. Rode for an initial visit with our brand new puppy. We were recommended to their office by a friend who has been happy with their services. Dr. Rode was great and very reassuring. We went home feeling much more confident about being new puppy owners! Read Less

Surprised to read the other reviewers experiences- I've taken both my pitbull and English Bulldog there over the years and the staff and doctor have been nothing but exceedingly sweet to both my wife and I, and our pets. Read Less

Extremely disappointed in the service we received tonight. About 2 weeks ago we took our puppy in because of some post spay surgery irregularities we had noticed around the area where she was operated on. My girlfriend was told it was fine and that she was healing well. (Not the case). Now, fast forward 2 more weeks and we are experiencing what we consider an emergency (extreme swelling/redness). After calling the vet 20 minutes before closing time we were hit with a game of 21 questions and a 10:00am apt the next day. Now I get to watch my 6 month old pup restlessly move spot to spot out of clear discomfort for the next 13 hours and wonder. The fact that we just moved to the area and were already extremely nervous about which vet we would choose to help us care for our dogs and the outcome of this experience has been nothing short of infuriating and now I am nervous to even take her to her appointment tomorrow. Read Less

We had to say good-bye to our beloved Golden Retriever. Even though we weren't regular clients, Dr. Rode and staff were so caring and compassionate providing TLC to both our dear Golden and to us. What wonderful people! Read Less

We have been going to Chelsea Animal Hospital for years. We even moved away from the area, but I still make the drive to them. They are completely outstanding. I cannot imagine taking my pets anywhere else. Read Less

I took our family cat there, ended up being numerous visits. My reason for going, he had an eye with the extra eyelid down and looked infected. They never recognized "Horners" syndrome and told me they were going to need to do an exploratory examination putting him under to see what was going on in his mouth. The results were to have his teeth extracted. Although he probably had some dental issues at 12 years old, he had something much worse going on that they missed. He actually had Horners syndrome that should have been recognized. I learned that this is a condition that occurs when there is something else going on, and not bad teeth.After thousands of dollars, teeth extraction, and became blind after the extractions,  I took our cat to the ER vet since he wasn't better.It was then that the first look at him from the ER vet that they immediately said he had Horners syndrome and there was an underlying cause which should have been recognized right away because it was so blatantly obvious. The ER vets were honest and told me that we needed to do a CT scan to find out what was going on. We found out days later that our cat had a large mass behind that eye issue that we originally took him to Chelsea for.We were charged a lot of money between the Chelsea vet clinic and the Dixboro facility, this could have all been avoided if "Horners" syndrome had been identified from the beginning. Just an FYI, all of the pricing was higher than the 24 emergency care.Our wonderful cat is gone now, I am so saddened and the worst part about it, he didn't need to go through all of the shots, poking, exploratory surgery,  teeth extractions , medications, and misery if Horners syndrome had been identified in the first place.Sent from my office Read Less

We've been seeing Dr. Rode and the staff at Chelsea Animal Hospital since 2001. Everyone at the office from the vets to vet techs to office staff are friendly, competent, caring, and understanding. They cared for my "high maintenance" terrier for her entire life and helped us manage ongoing allergies and health issues, giving us advice and recommendations that took into her account both her needs and ours. She lived a long full life, and when it was time to say goodbye at age 14, Dr. Rode and her staff were very compassionate and loving. Chelsea Animal Hospital is of course now our vet for our second dog (who is still young and healthy) providing wellness and preventative care and advice as needed. I trust them 100% for both healthy dog visits, as well as any chronic or urgent care that may be needed in the future. Read Less

I have taken my dogs to see Dr. Rode for 20 years. She is the best Vet in the area! Her staff is wonderful, and my Malamute actually enjoys her visits at Chelsea Animal Hospital! I HIGHLY recommend Dr. Rode! Read Less

I was desperate after hours to find a vet who would talk to me and tell me what I should do about my 11 year old cat who was really sick. It was after hours, and a Stockbridge resident, I had options that mostly included an hour drive. My husband suggested a call to CAH. I made that call and to my surprise the call didn't go to a canned answering machine like the last 2, but an actual caring human being answered. I explained the circumstances and lo and behold the Doctor was still there and even more amazing, she spoke to me for well over 1/2 an hour. I was not their client, they did not know me. The outcome for our sweet kitty girl was not what we wished for, however, the staff and doctor were so kind and accomodating that I will bring the rest of my brood there from now on. The cost was reasonable but the service was extraordinary! Customer Service A+. Human Relations A+, Compassion and Humility A+. Thanks Dr. Rodi and Jessica especially! Read Less

i live 20 miles from this vet. i would drive 100 miles. they are the best of the best. my dogs are part of my family. that is the way they treat them. the pet is first and money is second. good example. we had to put our dog down. we did not get a bill for several months. they did not even try to give us a bill that day. i tell anyone looking for a vet to go to chelsea animal hospital. they are two get vets. Read Less

This vet practice is exceptional. We came here years ago when our regular vet wasn't available and we had an emergency with our dog. The vet stayed after her normal closing hours so that we could bring him in to be put down. Since then, I've used this vet for a number of dogs and cats and never, ever had a bad experience. They are more than reasonable and provide you with information in an understandable manner. I highly recommend them! Read Less

This vet is hard to work with and does not think in the interest of the pet. I moved to TN from Chelsea and needed to get heartworm medication for my dog. I had a test done which I paid a total of $75 for (visit+test) one month before moving. Living over 600 miles away from the clinic, I needed order the heartworm medication online to have it delivered. The vet refused to release the prescription to the online retailer, with no reason other than *we do not work with them*. I explained that I was not trying to take their business from them, that I just live so far away and have no other way to fill the prescription at this time. To save from the argument, I paid the vet for 6 months worth of the medicine and they mailed it to me. With 6 months passed, I needed the remaining 6 months of medication left on the prescription. I called again, and asked them to mail it as before. This time they told me I would have to pay them $4 shipping. I explained to them my circumstance and said that I would not pay them $4 shipping to put a $1 stamp on the 1 cent envelope just because they would not allow me to buy my pets medication elsewhere. They offered to transfer the prescription to my local vet in TN, but the local vet does not carry the brand my dog is taking. It is ridiculous that under these circumstances the vet is not thinking in the interest of the dog and will not allow me to purchase my medication the only way I can locally--through the internet that does not charge me any extra than me picking my prescription up from the local vet pharmacy. The vet will also not waive the shipping charge, stating it is a cost measure that they need to cover! This vet only cares about the money---Chelsea Animal Hospital does not care about my pet---I doubt unless you are willing surrender your money for inappropriate things that they will care about your pet, either. Read Less