Patterson Veterinary Hospital

Good vet. I love that they have doors from the outside into every room, so that you can bring your pet directly into or out of the exam room without going through the lobby. The only negative is that there is a gap under the bench in the exam room that is just big enough for your cat to wedge itself under. Its hard to get the cat out, and way too tempting for the cat to pass up. Read Less

I've taken my fur babies to Pattersons' for years. I have two rottweilers and have never had an issue with them. They have always been helpful with answering questions we had. Dr. Patterson is the best to deal with. I'm not saying that his other staff are not as good, they also have been most helpful. I've recommend them for years as being the best in the area. Read Less

I want to give a big thank you to the staff here. I had to do the one thing every pet owner dreads; put one of my animals down. Through the entire process, I was well informed, given every bit of time needed to say my goodbyes, and met with care and compassion every step of the way. Once we were given our private exam room, I didn’t have to step out once to do paperwork or even after saying goodbye for the last time have to go through the lobby, while visibly upset. Every exam room has a private door leading to their parking lot. They also did a phenomenal job taking care of my pup when she was spayed. Their procedure made it so she had no external sutures to chew at and recovery time was minimal. Thank you again! Read Less

The staff is so friendly and reliable for returning calls. I really, really trust them with my pets. They were beyond helpful when my cat was having allergies and ordered us drops right over the phone so we wouldn't have to drag the poor girl in. They're a huge help over the phone and always give great advice. Read Less

January 2015: Outstanding vet care for our Maine Coon cat that suffered a head wound jumping into the floor joists in the basement ceiling. He's doing fine and is recovering nicely. The Patterson staff is great and while we hope we don't have to bring any of our animals in for this type of care in the future, we know they'll be there ready to help if we do. Thank you again for everything! November 2017: This year it was Caesar our dog getting 9 teeth and a cyst removed. Thank you for your kind and gentle care! He's doing great!!! Read Less

I showed up early to fill out the paperwork, and still had to wait in the waiting area for about a half hour, even though there was only one other person waiting. If I didn't want anything extra like a microchip it was frowned upon, as was not wanting to get my dog neutered. The staff as well as the doctor did not make me feel that they cared about animals, therefore I took my dog elsewhere. Read Less

When it comes to my dog's healthcare, I will only deal with Patterson and the fine staff of doctors. My dogs, Sampson and Lila, are tremendously different with regard to behavior. The knowledgeable and compassionate staff at Patterson knows this and knows how to deal with each dog extremely well. I have been a client of Patterson for at least ten years and will continue to only do business with Patterson or with a Patterson referred establishment. I am so grateful for the entire staff at Patterson because they put my dog's care first. Sincerely, Theresa C. Krebs Read Less

15 year old dog started walking crooked, trembled all day while sleeping. Called Patterson, thought was time to put her down . While discussing her behavior Dr, Wilson checked her out and thought she might be in pain. Supplied some pain meds, and we were so relieved she didn't recommend bloodwork, x-rays , cat scan etc. We were visiting for holidays, and leaving soon. Dr. wanted her comfortable for trip. We later decided she may have fallen down steps that we were weren't aware of at the time. Very compassionate and caring Read Less

I don't often write reviews. This place and the employees are very understanding and caring. I cannot thank you enough for taking great care of my Sheeba today and finally giving me answers. After two other vet visits and wrong diagnosis, you figured it out!! Dr. Zalac is fantastic and knows her stuff. Thank you.Read Less

I have been going to Patterson for about 10 years. All the vets there have demonstrated professional competence and compassion for the animals they treat and the people who love them. Dr. Zalac has always provided me with elegant and simple explanations of my cat's situation and given me options so I could decide what was in the best interest of my pet as well as my budget. She also has directed me to specialists when needed. I have never felt as if there was any attempt to get me to spend more money than needed. On the contrary, she has always been sensitive to save me money where possible. Because of her recommendations, my 15 year old cat who was suffering from an obstruction to his airway now thinks he is a kitten again. Dr. Zalac and the vet techs were also there for my other cat at that most sensitive time when euthanasia necessary. She gave me a Valium to give to him on his last day so he would not be anxious when she and the vet tech came to the house to give him the final injection. he never suffered. She had told me about surgical options for him and was realistic about the projected outcome. She was fully supportive of my decision. My kitty died peacefully at the end of a happy day, pain and stress free. I also want to mention Dr. Hildebrand who is a wonderful vet. The only reason she is no longer the primary vet that I see is because of our conflicting schedules. She is extremely knowledgeable and compassionate; an excellent vet. At various times I have seen other vets at Patterson, all of whom have been very good with us people as well as our pets. The only negative I have to say about the place is that usually there is something of a wait time even if you arrive on time for your appointment, but I guess this can't be helped since sometimes people run a little late and sometimes things require a little more time than scheduled. I'd rather wait a little and know that when it is my turn I wont be held to a strict schedule and rushed out after my allotted time just so the business could run like clockwork. Read Less

My cat had been seriously injured before she was given to me, she apparently had the wound for most of her life - a polydactyl with a cut between her toes where she had extra nails. I had thought it was healed, though I began to have concerns when the claw began to yellow and the wound started to stink. I did what I could for her, and had feared I was going to have to drop at least a grand to get it fixed - considering this had been going on for years so who knew how deep the infection was. I took her in and they removed the bad claw and gave me two types of antibiotics - on top of rabies shots and other care and it came to just under 300 dollars and they were so good to her and so considerate of me, I was so relieved once it was all over and done with I actually cried. They had to leave the wound open as to not sew the infection in and I'm happy to say she's completely healed. I would recommend this clinic to anyone and everyone, the facilities are clean and quiet and the staff are great and all our pets love going there as best they can. Read Less

Our family has taken pets to Patterson Vet since it first opened!! My husband & I have taken all of our cats & dogs for excellent, caring animal health care throughout our life together. Have loved all the Docs & Techs thru the years--all are truly the best of the best!! Can't convince our dog to like going there though! Read Less

I rescued a cat and brought him in to Dr Patterson to have him checked out. Dr Patterson took the time to look him over (including scanning him for a microchip), tested him to ensure he was safe for my other pets, and vaccinated him. He also took the time to walk me through the microchip registration process to make sure that I knew how to and where to register my baby boy. Very pleased with the prompt and courteous service. Read Less

I have high energy German Shorthaired Pointers that are field trained and working dogs. I discovered Patterson Veternary Hospital when I moved to the area 6 years ago. My many visits have included general care, stitches and 3 major surgeries. I recently brought my older dog home with me on vacation from Texas just so Dr. Patterson could do the surgery. The staff is knowledgeable, caring and thrifty for your pocketbook. Best care anywhere! An this is coming from a military person who has lived in seven states! I trust my dogs with nobody else. Read Less

Walking in the door at Patterson Veterinary Hospital, I feel like family. The staff always remembers my name and the name of my dogs. I am fussy and I want the best for my pets. They really come thru. My dogs are very well cared for and I trust the doctor. This is most important to me. Read Less

Patterson Veterinary Hospital is the BEST!! After going to others that don’t compare, I have been taking my dogs to Dr. Patterson and his staff for the past 6 years. The doctors are not only knowledgeable, but compassionate. They have an obvious passion for what they do. Most importantly, they take the time to listen to my concerns and explain options thoroughly.The entire staff is awesome! They go out of their way to make my dogs feel comfortable and loved. This is the first veterinary practice that I have ever been to, where my dogs can’t wait to get inside. The staff is professional, get me in quickly, and return my calls as soon as possible. What more could I ask for?!The hospital is clean and their prices are reasonable. I wouldn’t trust my dogs to anyone else! Read Less

This hospital, while decent at caring for animals, is really unfriendly. The people there talk about the clients behind their backs and when they get an animal that they are tired of seeing they constantly tell it to ""go see Jesus"". I was unimpressed with their unprofessional attitudes and they treat their interns/shadows terribly. I'm not even sure they follow sanitation rules. All in all, the people are mean and shallow and provide just above average care for pets. Read Less

I have always taken my pets to the local humane society for vaccinations and routine check ups. So, in the event of and emergency or problem I am usually stuck going to the humane society. Since they are not very equip to handle more than routine issues, they refer me to very pricey specialists. I decided to do some researching of my own and stumbled upon Patterson Veterinary Hospital. I found a lot of positive reviews and the negative ones seemed more like grumpy old men, rather than reasonable complaints. The vet whom checked my dog was very educated and explained everything very clearly, I felt she was very personable. I was expecting to pay at least $100 for the visit, but my total was much less than that. The prices are very affordable. I would recommend them to anyone who needs a great vet. I live 20mins away but the drive with a car sick pup is more than worth it! Read Less

We have been going to Patterson Vet over 25 years. Dr Lapplander has lovingly taken care of our animals in the past and even come in on his day off to do an iv on our dying dog;however, the care I have received recently has been appalling. We owed 300$ left on our 3000 bill. We just adopted 2 new pups and when we brought them in, the vet himself told me we need to settle the bill because ""We are not a free clinic."" He did not say hello to me or even to the new pups. No one said hello in the office. I felt like a charity case. I cannot believe that I would get treated that way over $300 which we have been paying 100$ monthly. It just seems lke they are in it for the money now and less caring. 2/3 vets there I would not take any animals to. Not one person fussed over the pups or welcomed them and the manager said,They cannot walk on leashses yet?"" They were 9 weeks old. That was rude. It is a shame to have to leave, but things change... Read Less

I would like to start out by saying that I do realize that some people may have bad experiences with a business. In most cases it is because the client is rude, pushy, and plain disrespectful. I don't know about everyone else but I would think that if I was treated this way, I probably wouldn't be the nicest person back. At Patterson Veterinary Hospital the staff does a phenomenal job at serving the pets as well as pet owners. I have experienced many people in my 8 years of veterinary care come into the hospital arguing and demanding that their pet be seen at once. The receptionists do an EXCELLENT job at working everyone in as soon as possible. One woman sitting next to me started complaining because her dog wasn't seen on time, yet she knew that a dog had just come in that was hurt by a car. People like this put a bad name to themselves and try to put a bad name to Patterson Veterinary Hospital. The receptionists as well as a doctor and veterinary technician explained that her dog would be seen as soon as possible. They were quite apologetic for the delay and actually compensated her bill for this delay. They are very professional and clean. The patient rooms are cleaned after every appointment by their friendly kennel-aid staff. They aren't the type that clean and are never seen. They socialize with the clients as well as bring dog and cat treats out for the ""patients."" The doctors explain the procedures that are necessary as well as offering other services like teeth cleaning and vaccinations. They are very informative and I am quite comfortable leaving my ""family member"" in their care. If there is a problem, they are always willing to work things out with the client and they are also very comforting in the death of a pet. The patients are cared for by actual Doctors and not just the kennel staff or even the veterinary technicians. If I had ANYTHING negative to comment on I would, but there is honestly nothing that I can say. I will always take my pets here! Read Less

Though my cat was a new patient ( I currently have my dogs there as patients) I called with concern for her health, and they said to bring her right in. Dr. Fox was the Dr to see Pumpkin and was so caring and so professional. She took so much time to explain all that was happening and made my children and I very comfortable . I spent approx 2 1/2 hours there, spending time with our cat, and was told to take all the time we needed. When we did leave, I had noticed noone else in the waiting room, and assumed the clinic was closed for the evening. No rush from any staff as to clinic hours. Ive been to other clinics in the past, and noone compares to the Dr's and staff at Patterson. It shows from the minute you walk in the door that they truly care for each and every pet and their families. I want to say thank you again. Read Less

Patterson Veterinary is a wonderful animal hospital. They offer such a wide variety of procedures, medicine, and proscription foods. ALL the staff are very friendly and knowledgeable. Both the doctors and technicians answered all my questions and treated my pets like they were their own animals. I would recommend this hospital to anyone, since the quality of care they offer is great. I will continue going to this veterinary team as long as I have animals to take care of. Read Less

Incredible experience! From the moment I walked into this hospital, I could tell that all staff members genuinely cared about animals. I was nervous about my animal's surgery, but quickly reassured upon meeting not only front desk staff but mostly Dr. Patterson. He is a wonderful veterinarian! He was gentle and kind, took my cat lovingly and explained the procedures very well. It was much easier to leave our family pet for surgery because of his reassurances, knowledge and obvious love for his work. My cat was returned to me healthy, well taken care of and had received superior care. It was a very long drive to this hospital for me to have my cat treated but I would gladly drive twice as far to receive this care again. Kudos to Patterson Veterinary Hospital!!!!! Very clean, animals loved, wonderful staff! Read Less

I would advise you take your pet elsewhere. We were treated horribly, and our dog died after services quoted were not provided. Uncooperative staff, unanswered calls & mail. Could not obtain our file. Very painful and frustrating. Read Less

Its my job to know where to go, the best places to go to in macomb county as I am a relocation specialist. My pets have been going to Patterson for about 7 years. I was refered by several residents of an apartment community I mananged who gloated about the wonderful service they have received from all the Doctors. My cat had an anxiety problem and my cat made herself very ill. They were very senstive with my cat's issues and offered many treatments. On one occation, the doctor called me to discuss my cats issues. We discussed several options and treatments for nearly half an hour- on the doctors time over the phone. That was for free. That alone showed me how much they care. They really put a whole lot of care into their work. I am truely impressed by the professionalism and love of animals the doctors and office staff represent. The rates for all treatments my dog and cat received were always reasonable, the office staff attention to me and my pets was top notch, and the office and patient rooms were very clean. Making an appointment has never been a problem. Conveniently my appointments have been with in a day or two, sometimes within the same day. I have never had to wait long in the lobby before seeing the doctor. Unlike chain vet clinics, my experiences at Patterson was personable and most importantly the doctors were trustworthy. I now live quite a distance away from their office and make the drive to their office. By no means would I trust my babies in the hands of anyone else. Read Less

I CALLED AND SET UP AN APPOINTMENT FOR THAT AFTERNOON BECAUSE MY DOG WAS VERY SICK. I GOT THERE AND THEY HAD NO RECORD OF MY APPOINTMENT. THEY SAID THEY WOULD SQUEEZE ME IN NEXT AND I WAITED FOR OVER AN HR BEFORE THEY EVEN GOT ME IN A ROOM. THE STAFF WAS VERY UNPLEASENT AND UNHELPFUL, I GOT SHORT SNAPPY ANSWERS TO MY QUESTIONS. THE ROOM WAS VERY DIRTY AS WAS THE COUNTERS THAT THE ANIMALS WERE TO BE PLACED ON. IT TOOK OVER AN HR FOR THE VET TO CHECK MY DOG OUT BECAUSE HE WAS IN AND OUT OF THE ROOM NUMEROUS TIMES, IN TOTAL HE SPENT MAYBE 15 MINS WITH ME. HE NEVER WEIGHED THE DOG, OR CHECKED HIS EARS AND THIS WAS THE FIRST TIME MY DOG WAS SEEN AT THIS VET SINCE I HAD JUST GOTTEN HIM. A MEMBER OF THE STAFF CAME IN WITH MY BILL AND I HAD THEN ASKED HER FOR A BAG OF THE SPECIAL FOOD BRAND THEY CARRY AND SHE GOT AN ATTITUDE BECAUSE SHE HAD TO REDO THE BILL EVEN THOUGH I WAS NEVER ASKED IF I NEEDED ANYTHING FURTHER. I WILL NEVER GO BACK TO THEM. I SUGGEST THAT YOU STAY AWAY! Read Less