18 Reviews

Lisner Animal Hospital

Commerce Charter Township, Michigan
Reviews
Danielle Campbell
22 May 2018
REPORT
Nice staff and vet - no complaints about the people. Office was also immaculately clean. Dr. Lisner seemed like a decent person and veterinarian. Yesterday I took my Dachshund for her yearly shots. ... Read More
Nice staff and vet - no complaints about the people. Office was also immaculately clean. Dr. Lisner seemed like a decent person and veterinarian. Yesterday I took my Dachshund for her yearly shots. Entire appt was $232. They gave her three shots in one day! Including one her previous owner had never given her. She got a horrible reaction to Lepto within 20 minutes but since we were the last appt of the day, we couldn't turn around and come back. Had to take her to the emergency vet in Novi and pay $190 for Benadryl injections, steroids, and Prednisone to take home. They said if we would've waited any longer she wouldn't have been able to breathe and would have died. Novi Emergency said she had one of the worst cases of swelling and hives that they had ever seen. I called Lisner's office this morning to follow up on what happened and they seemed very apologetic and upset by what happened. But they said they prefer to do 1-2 vaccines at a time, especially on small dogs, unless the owner instructs otherwise. But I did NOT give a reason as to why she should get all her shots the same day. I am very upset by their decision to administer 3 vaccines at once, and decided Daisy will not be back nor will my other dog ever be in the care of this vet clinic. I will be taking them elsewhere in the area. Read Less
Cindy Talerico
4 May 2018
REPORT
Great staff very compassionate!
Rachelle Ryan
2 May 2018
REPORT
My sister and I took our cats and dogs to Dr. Lisner for 20 yrs! He and the staff are amazing! I did not realize just how great they are until I moved out of the area approximately 4 years ago. I hav... Read More
My sister and I took our cats and dogs to Dr. Lisner for 20 yrs! He and the staff are amazing! I did not realize just how great they are until I moved out of the area approximately 4 years ago. I have now taken my dog (and recent new dog) to three different vets offices. Whether it be now treating my dog well, making me wait for 30 minutes to 1 hour and 15 just to get into the room, to the vet and/or the assistants being rude. I get people have bad days and emergencies come up. However, I never experienced less than professional courtesy at Lisner Animal Hospital. 99% of the time they were happy to see us and awed over our animals. As well, Dr. Lisner, Dr. Anderson and Dr. Edison are all very educated and very willing to take there time with you and explain things that can be new or difficult to deal with. If my dog did not have such bad anxiety issues, I would drive the two hour round trip, just to have them back in LAH's care! Thank you for everything you did for my babies - and still do for my sister's babies! If you ever open an office downriver, I will be waiting at your door on opening day! Read Less
Corryn Pattison
17 Feb 2018
REPORT
Wonderful staff! They are all so kind and knowledgeable. My dog just loves all of them and I am so happy with the service they provide. 100% recommended.
Bryan Reedy
21 Dec 2017
REPORT
We have been taking our 2 dogs (and our cat before she passed) to Dr. Lisner. He is a little goofy, but an excellent vet. They staff there is very very friendly and I am usually in and out without ... Read More
We have been taking our 2 dogs (and our cat before she passed) to Dr. Lisner. He is a little goofy, but an excellent vet. They staff there is very very friendly and I am usually in and out without much of a wait. Read Less
Juliana M. Houck
14 Sep 2017
REPORT
LOVE this practice and my little Knuckles (our dog) loves it here too. This is the only place where he has felt happy at. We've had terrible experiences boarding him at other places because he's not v... Read More
LOVE this practice and my little Knuckles (our dog) loves it here too. This is the only place where he has felt happy at. We've had terrible experiences boarding him at other places because he's not very good with other dogs. At Lisner they have accommodated to his needs and you can tell he adores everyone at the clinic. He is not a licker and I've even seen him greeting one of the staff with lots of kisses. They have treated everything he's gotten correctly and quickly. I cannot speak highly enough of them. Read Less
szintia53
23 Apr 2017
REPORT
The staff truly care
Megan K.
16 Apr 2017
REPORT
My precious kitty cat started acting really strangely after vomiting a furball. I was panicked and not having a vet in the area, I found Lisner as the closest place. I have to complement the staff and... Read More
My precious kitty cat started acting really strangely after vomiting a furball. I was panicked and not having a vet in the area, I found Lisner as the closest place. I have to complement the staff and also Dr. Lisner for being so incredibly accommodating and also dealing with me being initially panicked. They got me in within a half hour of me calling. Dr. Lisner did a full exam of my cat and we discussed possibilities for why she had been acting the way she had. We also discussed testing and such. I think Dr. Lisner has a great approach, he understands your pet is your family but also that there should be a limit to treatment. He didn't push me for expensive labwork, imaging, etc. I appreciated that. The visit was an affordable $65 and the prescription medication I was given for her was only like $10. She's happy as a clam now and I feel much better that my baby got examined. Read Less
Bruce Jaquays
5 Feb 2017
REPORT
My cat likes them
ximena olivares
29 Sep 2016
REPORT
My cat had cancer and a lymphoma the doctor gave her the right medicine and she is still with us!!!! October 2014!!!!!!! They are the best !!!!
Stacey Lewandowski
15 Aug 2016
REPORT
Dr. Lisner is a great vet. The staff is also very friendly. It is so easy going there, you get in, seen quickly, and leave in a timely fashion. Dr. Lisner listens to your concerns and treats accord... Read More
Dr. Lisner is a great vet. The staff is also very friendly. It is so easy going there, you get in, seen quickly, and leave in a timely fashion. Dr. Lisner listens to your concerns and treats accordingly. He does not pressure you in accepting procedures either. I will miss him and his practice when we move out of state. Read Less
suiene brandt
15 Oct 2015
REPORT
I had the most horrible experience at Lisner. They wanted to charge us nearly $ 400 for neutering our dog, very pricy and i didn't like the way that D. Lisner treated us. I will never come back
Marshall E.
27 Apr 2015
REPORT
This is the single best vet I have ever went to. They have helped me out in every way from finding low cost alternatives to working out payment plans for some of the medical issues we have had. Dr. Li... Read More
This is the single best vet I have ever went to. They have helped me out in every way from finding low cost alternatives to working out payment plans for some of the medical issues we have had. Dr. Lisner is always very nice to my dogs and really seems to care about them and also makes my wife feel like what she says means something and is not just a crazy dog mom ranting about her baby's.I really feel like he is the best vet around and hope this means something to someone. Read Less
Kara Sokol
5 Dec 2014
REPORT
There are plenty of good vets, but Dr. Lisner is simply the best. He has seen my pets for over ten years and his treatment, care, and diagnosing skills are unmatched. I moved out of the area a few y... Read More
There are plenty of good vets, but Dr. Lisner is simply the best. He has seen my pets for over ten years and his treatment, care, and diagnosing skills are unmatched. I moved out of the area a few years ago and had to find a new vet for my beloved cat, Binky. I took her to see this new vet when, at the age of sixteen, she began making odd snorting sounds. I was told it was allergies and was sent on my way. The sounds continued, and her behavior started to change. After another exam, they still weren't able to find a cause. Finally, I made a trip back to the Detroit area and scheduled an appointment with Dr. Lisner. He listened carefully to my account of Binky's symptoms, asked several really good questions, and did an exam. He suspected the real cause of her symptoms almost immediately: lung cancer. Dr. Lisner performed some bloodwork and x-rays. I was a bundle of nerves, but his staff was kind and reassuring. Indeed, it turned out that she had a large tumor in her lung. The noises she had been making were coughs, which he identified right away. That was ten months ago, and I'm delighted to say that--even at her advanced age--Binky is thriving! The medication Dr. Lisner prescribed has kept her symptoms largely at bay, she's eating well, and she's still happy and cuddly. Dr. Lisner diagnosed my cat when others couldn't. But it's more than this one experience. Time after time, pet after pet, year after year, he provides safe, professional, dependable care. He will be my vet for life. Read Less
glreview
27 Feb 2013
REPORT
Dr. Lisner killed my cat. We brought Jylian in for a routine dental cleaning and he returned her to us in a body bag. I hope I can adequately describe the pain, confusion and anger our family felt at ... Read More
Dr. Lisner killed my cat. We brought Jylian in for a routine dental cleaning and he returned her to us in a body bag. I hope I can adequately describe the pain, confusion and anger our family felt at the sudden, unnecessary loss of our beloved Tonkinese.We moved to Michigan from out of state. Our two cats mean the world to us and due to proximity and reviews we chose Dr. Lisner to be their new vet. Being protective, when we brought Jylian in for her dental procedure, we made one request. That Dr. Lisner consult with our previous out of state vet regarding dosage of anesthesia because Jylian was small for her 4 years of age. We were assured and told the phone call had been made and everything was a go.I can still hear my husband running through the house looking for me, sobbing that Jylian was dead. Dr. Lisner told my husband about Jylian as he was driving; it’s a wonder he made it home safely. I was numb. It was hard to believe this little light, so loving, shoulder riding, always purring wonder of a cat would never look at me with love again. I still can’t believe it.We picked up my Mom and drove to Dr. Lisner’s office to get Jylian. He said, “Yes, I killed your cat and you can hate me for it if you like, but I can’t bring her back.” Apparently, Jylian died shortly after being put under the anesthesia cocktail administered by Dr. Lisner. He tried to tell us she may have had an unknown heart condition that led to anesthesia complications, despite the physical exam his office administered to Jylian a few days prior to her dental procedure. Dr. Lisner also told us he talked with Jylian’s previous vet. He handed Jylian to us, her small body still warm, zipped in a body bag. My last view of the office through my tears was of the receptionist smiling at me!We decided to take our girl to the Diagnostic Center for Population & Animal Health (DCPAH) at Michigan State University for an autopsy. We drove the two hours to Lansing, taking turns cradling Jylian. Even my Mom, who is pretty stoic, had tears running down her face. The hardest part was handing over my Jylian to the pathologist. We were inconsolable.It took roughly 2 months for us to get all the information back. Jylian did not have a heart condition; tests revealed she was healthy. MSU officials, who were the kindest, most caring and accessible we could ask for considering the circumstances, concluded Jylian must have died from a drug reaction from one of the drugs in the anesthesia cocktail Dr. Lisner administered. Further, when we questioned our previous vet, he told us he never received a call from Dr. Lisner or anyone else in his office regarding dosage or type of anesthesia previously used on Jylian. Our former vet was not a proponent of cocktails because he deemed them unpredictable. He never used them on Jylian. In the months since Jylian’s death, our older cat has grieved. He initially didn’t eat, stayed very close to us and we could hear him crying loudly at night. He really missed her.To make matters worse, we keep getting postcards from Dr. Lisner’s office reminding us to bring our cats in for a checkup. I would never trust him again. We have learned from this tragedy. Through pain, we now know what to ask when one of our companions faces anesthesia. We no longer have blind faith in their vets and in this case, unwarranted trust when it comes to their care. We ask a lot more questions now to our very patient new vet, but it still won’t bring back our Jylian. May she rest in peace. Read Less
GL L.
23 Feb 2013
REPORT
Dr. Lisner killed my cat. We brought Jylian in for a routine dental cleaning and he returned her to us in a body bag. I hope I can adequately describe the pain, confusion and anger our family felt at ... Read More
Dr. Lisner killed my cat. We brought Jylian in for a routine dental cleaning and he returned her to us in a body bag. I hope I can adequately describe the pain, confusion and anger our family felt at the sudden, unnecessary loss of our beloved Tonkinese.We moved to Michigan from out of state. Our two cats mean the world to us and due to proximity and reviews we chose Dr. Lisner to be their new vet. Being protective, when we brought Jylian in for her dental procedure, we made one request. That Dr. Lisner consult with our  previous out of state vet regarding dosage of anesthesia because Jylian was small for her 4 years of age. We were assured and told the phone call had been made and everything was a go.I can still hear my husband running through the house looking for me, sobbing that Jylian was dead. Dr. Lisner told my husband about Jylian as he was driving; it's a wonder he made it home safely. I was numb. It was hard to believe this little light, so loving, shoulder riding, always purring wonder of a cat would never look at me with love again. I still can't believe it.We picked up my Mom and drove to Dr. Lisner's office to get Jylian. He said, "Yes, I killed your cat and you can hate me for it if you like, but I can't bring her back." Apparently, Jylian died shortly after being put under the anesthesia cocktail administered by Dr. Lisner. He tried to tell us she may have had an unknown heart condition that led to anesthesia complications, despite the physical exam his office administered to Jylian a few days prior to her dental procedure. Dr. Lisner also told us he talked with Jylian's previous vet. He handed Jylian to us, her small body still warm, zipped in a body bag. My last view of the office was of the receptionist smiling at me.We decided to take our girl to the Diagnostic Center for Population & Animal Health (DCPAH) at Michigan State University for an autopsy. We drove the two hours to Lansing, taking turns cradling Jylian. Even my Mom, who is pretty stoic, had tears running down her face. The hardest part was handing over my Jylian to the pathologist. We were inconsolable.It took roughly 2 months for us to get all the information back. Jylian did not have a heart condition; tests revealed she was healthy. MSU officials, who were the kindest, most caring and accessible we could ask for considering the circumstances, concluded Jylian must have died from a drug reaction from one of the drugs in the anesthesia cocktail Dr. Lisner administered. Further, when we questioned our previous vet, he told us he never received a call from Dr. Lisner or anyone else in his office regarding dosage or type of anesthesia previously used on Jylian. Our former vet was not a proponent of cocktails because he deemed them unpredictable. He never used them on Jylian. In the months since Jylian's death, our older cat has grieved. He initially didn't eat, stayed very close to us and we could hear him crying loudly at night. He really missed her.To make matters worse, we keep getting postcards from Dr. Lisner's office reminding us to bring our cats in for a checkup. I would never trust him again. We have learned from this tragedy. Through pain, we now know what to ask when one of our companions faces anesthesia. We no longer have blind faith in their vets and in this case, unwarranted trust when it comes to their care. We ask a lot more questions now to our very patient new vet, but it still won't bring back our Jylian. May she rest in peace. Read Less
Tammy S.
12 Sep 2012
REPORT
Dr. Lisner has been our vet since 1998, he has covered everything from general check ups to surgery for our dogs. Lisner is patient, kind, compassionate, extremely knowledgeable, and an excellent surg... Read More
Dr. Lisner has been our vet since 1998, he has covered everything from general check ups to surgery for our dogs. Lisner is patient, kind, compassionate, extremely knowledgeable, and an excellent surgeon. I would trust him with my own life. I have referred several friends to him over the years. His prices may be a little higher; however it's well worth the price. Dr. Lisner would NEVER do any test or procedure that is unnecessary. He is conservative in his approach, but very thorough. His facility uses the latest practices and technologies. The staff members are all professional, compassionate and treat us like family (Lorena, Andrea, Sue, Dr. Anderson, Simona, Crystal, Lisa...etc.) are truly amazing. Highly recommended!!!  The Sultana's Read Less
Lin I.
6 Aug 2012
REPORT
I don't know if he knows it, but Dr. Lisner saved my cat's life!  About 6 years ago I took my cat in for a regular checkup and Dr. Lisner detected that she had a slight cough (which I hadn't noticed).... Read More
I don't know if he knows it, but Dr. Lisner saved my cat's life!  About 6 years ago I took my cat in for a regular checkup and Dr. Lisner detected that she had a slight cough (which I hadn't noticed).  He was concerned and did an X-ray of her chest and quickly determined that her lungs were filling with fluid.  Turns out she has Congestive Heart Failure (CHF).  He administered I.V. Lasix and explained what we needed to do for her future care.  I always said that I would not be a person who gives medication to a pet, but Dr. Lisner assured me that the meds would cost about 50 cents per day.  Fast forward to 2012 and I can't believe our cat is still with us at 17 years old.  We have since moved away, and when we took our cat to a new vet in our new hometown and showed him the X-ray Dr. Lisner took, the vet commented "yep, that was one sick kitty!" But Dr. Lisner saved her and we didn't even know she was sick!  (He explained that cats are good at hiding these things.) Read Less
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(248) 960-0200
3480 East West Maple Road
Commerce Charter Township Michigan 48390
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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Lisner Animal Hospital

Commerce Charter Township, Michigan
(18)
3480 East West Maple Road
Commerce Charter Township Michigan 48390
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Danielle Campbell
22 May 2018
REPORT
Nice staff and vet - no complaints about the people. Office was also immaculately clean. Dr. Lisner seemed like a decent person and veterinarian. Yesterday I took my Dachshund for her yearly shots. ... Read More
Nice staff and vet - no complaints about the people. Office was also immaculately clean. Dr. Lisner seemed like a decent person and veterinarian. Yesterday I took my Dachshund for her yearly shots. Entire appt was $232. They gave her three shots in one day! Including one her previous owner had never given her. She got a horrible reaction to Lepto within 20 minutes but since we were the last appt of the day, we couldn't turn around and come back. Had to take her to the emergency vet in Novi and pay $190 for Benadryl injections, steroids, and Prednisone to take home. They said if we would've waited any longer she wouldn't have been able to breathe and would have died. Novi Emergency said she had one of the worst cases of swelling and hives that they had ever seen. I called Lisner's office this morning to follow up on what happened and they seemed very apologetic and upset by what happened. But they said they prefer to do 1-2 vaccines at a time, especially on small dogs, unless the owner instructs otherwise. But I did NOT give a reason as to why she should get all her shots the same day. I am very upset by their decision to administer 3 vaccines at once, and decided Daisy will not be back nor will my other dog ever be in the care of this vet clinic. I will be taking them elsewhere in the area. Read Less
Cindy Talerico
4 May 2018
REPORT
Great staff very compassionate!
Rachelle Ryan
2 May 2018
REPORT
My sister and I took our cats and dogs to Dr. Lisner for 20 yrs! He and the staff are amazing! I did not realize just how great they are until I moved out of the area approximately 4 years ago. I hav... Read More
My sister and I took our cats and dogs to Dr. Lisner for 20 yrs! He and the staff are amazing! I did not realize just how great they are until I moved out of the area approximately 4 years ago. I have now taken my dog (and recent new dog) to three different vets offices. Whether it be now treating my dog well, making me wait for 30 minutes to 1 hour and 15 just to get into the room, to the vet and/or the assistants being rude. I get people have bad days and emergencies come up. However, I never experienced less than professional courtesy at Lisner Animal Hospital. 99% of the time they were happy to see us and awed over our animals. As well, Dr. Lisner, Dr. Anderson and Dr. Edison are all very educated and very willing to take there time with you and explain things that can be new or difficult to deal with. If my dog did not have such bad anxiety issues, I would drive the two hour round trip, just to have them back in LAH's care! Thank you for everything you did for my babies - and still do for my sister's babies! If you ever open an office downriver, I will be waiting at your door on opening day! Read Less
Corryn Pattison
17 Feb 2018
REPORT
Wonderful staff! They are all so kind and knowledgeable. My dog just loves all of them and I am so happy with the service they provide. 100% recommended.
Bryan Reedy
21 Dec 2017
REPORT
We have been taking our 2 dogs (and our cat before she passed) to Dr. Lisner. He is a little goofy, but an excellent vet. They staff there is very very friendly and I am usually in and out without ... Read More
We have been taking our 2 dogs (and our cat before she passed) to Dr. Lisner. He is a little goofy, but an excellent vet. They staff there is very very friendly and I am usually in and out without much of a wait. Read Less
Juliana M. Houck
14 Sep 2017
REPORT
LOVE this practice and my little Knuckles (our dog) loves it here too. This is the only place where he has felt happy at. We've had terrible experiences boarding him at other places because he's not v... Read More
LOVE this practice and my little Knuckles (our dog) loves it here too. This is the only place where he has felt happy at. We've had terrible experiences boarding him at other places because he's not very good with other dogs. At Lisner they have accommodated to his needs and you can tell he adores everyone at the clinic. He is not a licker and I've even seen him greeting one of the staff with lots of kisses. They have treated everything he's gotten correctly and quickly. I cannot speak highly enough of them. Read Less
szintia53
23 Apr 2017
REPORT
The staff truly care
Megan K.
16 Apr 2017
REPORT
My precious kitty cat started acting really strangely after vomiting a furball. I was panicked and not having a vet in the area, I found Lisner as the closest place. I have to complement the staff and... Read More
My precious kitty cat started acting really strangely after vomiting a furball. I was panicked and not having a vet in the area, I found Lisner as the closest place. I have to complement the staff and also Dr. Lisner for being so incredibly accommodating and also dealing with me being initially panicked. They got me in within a half hour of me calling. Dr. Lisner did a full exam of my cat and we discussed possibilities for why she had been acting the way she had. We also discussed testing and such. I think Dr. Lisner has a great approach, he understands your pet is your family but also that there should be a limit to treatment. He didn't push me for expensive labwork, imaging, etc. I appreciated that. The visit was an affordable $65 and the prescription medication I was given for her was only like $10. She's happy as a clam now and I feel much better that my baby got examined. Read Less
Bruce Jaquays
5 Feb 2017
REPORT
My cat likes them
ximena olivares
29 Sep 2016
REPORT
My cat had cancer and a lymphoma the doctor gave her the right medicine and she is still with us!!!! October 2014!!!!!!! They are the best !!!!
Stacey Lewandowski
15 Aug 2016
REPORT
Dr. Lisner is a great vet. The staff is also very friendly. It is so easy going there, you get in, seen quickly, and leave in a timely fashion. Dr. Lisner listens to your concerns and treats accord... Read More
Dr. Lisner is a great vet. The staff is also very friendly. It is so easy going there, you get in, seen quickly, and leave in a timely fashion. Dr. Lisner listens to your concerns and treats accordingly. He does not pressure you in accepting procedures either. I will miss him and his practice when we move out of state. Read Less
suiene brandt
15 Oct 2015
REPORT
I had the most horrible experience at Lisner. They wanted to charge us nearly $ 400 for neutering our dog, very pricy and i didn't like the way that D. Lisner treated us. I will never come back
Marshall E.
27 Apr 2015
REPORT
This is the single best vet I have ever went to. They have helped me out in every way from finding low cost alternatives to working out payment plans for some of the medical issues we have had. Dr. Li... Read More
This is the single best vet I have ever went to. They have helped me out in every way from finding low cost alternatives to working out payment plans for some of the medical issues we have had. Dr. Lisner is always very nice to my dogs and really seems to care about them and also makes my wife feel like what she says means something and is not just a crazy dog mom ranting about her baby's.I really feel like he is the best vet around and hope this means something to someone. Read Less
Kara Sokol
5 Dec 2014
REPORT
There are plenty of good vets, but Dr. Lisner is simply the best. He has seen my pets for over ten years and his treatment, care, and diagnosing skills are unmatched. I moved out of the area a few y... Read More
There are plenty of good vets, but Dr. Lisner is simply the best. He has seen my pets for over ten years and his treatment, care, and diagnosing skills are unmatched. I moved out of the area a few years ago and had to find a new vet for my beloved cat, Binky. I took her to see this new vet when, at the age of sixteen, she began making odd snorting sounds. I was told it was allergies and was sent on my way. The sounds continued, and her behavior started to change. After another exam, they still weren't able to find a cause. Finally, I made a trip back to the Detroit area and scheduled an appointment with Dr. Lisner. He listened carefully to my account of Binky's symptoms, asked several really good questions, and did an exam. He suspected the real cause of her symptoms almost immediately: lung cancer. Dr. Lisner performed some bloodwork and x-rays. I was a bundle of nerves, but his staff was kind and reassuring. Indeed, it turned out that she had a large tumor in her lung. The noises she had been making were coughs, which he identified right away. That was ten months ago, and I'm delighted to say that--even at her advanced age--Binky is thriving! The medication Dr. Lisner prescribed has kept her symptoms largely at bay, she's eating well, and she's still happy and cuddly. Dr. Lisner diagnosed my cat when others couldn't. But it's more than this one experience. Time after time, pet after pet, year after year, he provides safe, professional, dependable care. He will be my vet for life. Read Less
glreview
27 Feb 2013
REPORT
Dr. Lisner killed my cat. We brought Jylian in for a routine dental cleaning and he returned her to us in a body bag. I hope I can adequately describe the pain, confusion and anger our family felt at ... Read More
Dr. Lisner killed my cat. We brought Jylian in for a routine dental cleaning and he returned her to us in a body bag. I hope I can adequately describe the pain, confusion and anger our family felt at the sudden, unnecessary loss of our beloved Tonkinese.We moved to Michigan from out of state. Our two cats mean the world to us and due to proximity and reviews we chose Dr. Lisner to be their new vet. Being protective, when we brought Jylian in for her dental procedure, we made one request. That Dr. Lisner consult with our previous out of state vet regarding dosage of anesthesia because Jylian was small for her 4 years of age. We were assured and told the phone call had been made and everything was a go.I can still hear my husband running through the house looking for me, sobbing that Jylian was dead. Dr. Lisner told my husband about Jylian as he was driving; it’s a wonder he made it home safely. I was numb. It was hard to believe this little light, so loving, shoulder riding, always purring wonder of a cat would never look at me with love again. I still can’t believe it.We picked up my Mom and drove to Dr. Lisner’s office to get Jylian. He said, “Yes, I killed your cat and you can hate me for it if you like, but I can’t bring her back.” Apparently, Jylian died shortly after being put under the anesthesia cocktail administered by Dr. Lisner. He tried to tell us she may have had an unknown heart condition that led to anesthesia complications, despite the physical exam his office administered to Jylian a few days prior to her dental procedure. Dr. Lisner also told us he talked with Jylian’s previous vet. He handed Jylian to us, her small body still warm, zipped in a body bag. My last view of the office through my tears was of the receptionist smiling at me!We decided to take our girl to the Diagnostic Center for Population & Animal Health (DCPAH) at Michigan State University for an autopsy. We drove the two hours to Lansing, taking turns cradling Jylian. Even my Mom, who is pretty stoic, had tears running down her face. The hardest part was handing over my Jylian to the pathologist. We were inconsolable.It took roughly 2 months for us to get all the information back. Jylian did not have a heart condition; tests revealed she was healthy. MSU officials, who were the kindest, most caring and accessible we could ask for considering the circumstances, concluded Jylian must have died from a drug reaction from one of the drugs in the anesthesia cocktail Dr. Lisner administered. Further, when we questioned our previous vet, he told us he never received a call from Dr. Lisner or anyone else in his office regarding dosage or type of anesthesia previously used on Jylian. Our former vet was not a proponent of cocktails because he deemed them unpredictable. He never used them on Jylian. In the months since Jylian’s death, our older cat has grieved. He initially didn’t eat, stayed very close to us and we could hear him crying loudly at night. He really missed her.To make matters worse, we keep getting postcards from Dr. Lisner’s office reminding us to bring our cats in for a checkup. I would never trust him again. We have learned from this tragedy. Through pain, we now know what to ask when one of our companions faces anesthesia. We no longer have blind faith in their vets and in this case, unwarranted trust when it comes to their care. We ask a lot more questions now to our very patient new vet, but it still won’t bring back our Jylian. May she rest in peace. Read Less
GL L.
23 Feb 2013
REPORT
Dr. Lisner killed my cat. We brought Jylian in for a routine dental cleaning and he returned her to us in a body bag. I hope I can adequately describe the pain, confusion and anger our family felt at ... Read More
Dr. Lisner killed my cat. We brought Jylian in for a routine dental cleaning and he returned her to us in a body bag. I hope I can adequately describe the pain, confusion and anger our family felt at the sudden, unnecessary loss of our beloved Tonkinese.We moved to Michigan from out of state. Our two cats mean the world to us and due to proximity and reviews we chose Dr. Lisner to be their new vet. Being protective, when we brought Jylian in for her dental procedure, we made one request. That Dr. Lisner consult with our  previous out of state vet regarding dosage of anesthesia because Jylian was small for her 4 years of age. We were assured and told the phone call had been made and everything was a go.I can still hear my husband running through the house looking for me, sobbing that Jylian was dead. Dr. Lisner told my husband about Jylian as he was driving; it's a wonder he made it home safely. I was numb. It was hard to believe this little light, so loving, shoulder riding, always purring wonder of a cat would never look at me with love again. I still can't believe it.We picked up my Mom and drove to Dr. Lisner's office to get Jylian. He said, "Yes, I killed your cat and you can hate me for it if you like, but I can't bring her back." Apparently, Jylian died shortly after being put under the anesthesia cocktail administered by Dr. Lisner. He tried to tell us she may have had an unknown heart condition that led to anesthesia complications, despite the physical exam his office administered to Jylian a few days prior to her dental procedure. Dr. Lisner also told us he talked with Jylian's previous vet. He handed Jylian to us, her small body still warm, zipped in a body bag. My last view of the office was of the receptionist smiling at me.We decided to take our girl to the Diagnostic Center for Population & Animal Health (DCPAH) at Michigan State University for an autopsy. We drove the two hours to Lansing, taking turns cradling Jylian. Even my Mom, who is pretty stoic, had tears running down her face. The hardest part was handing over my Jylian to the pathologist. We were inconsolable.It took roughly 2 months for us to get all the information back. Jylian did not have a heart condition; tests revealed she was healthy. MSU officials, who were the kindest, most caring and accessible we could ask for considering the circumstances, concluded Jylian must have died from a drug reaction from one of the drugs in the anesthesia cocktail Dr. Lisner administered. Further, when we questioned our previous vet, he told us he never received a call from Dr. Lisner or anyone else in his office regarding dosage or type of anesthesia previously used on Jylian. Our former vet was not a proponent of cocktails because he deemed them unpredictable. He never used them on Jylian. In the months since Jylian's death, our older cat has grieved. He initially didn't eat, stayed very close to us and we could hear him crying loudly at night. He really missed her.To make matters worse, we keep getting postcards from Dr. Lisner's office reminding us to bring our cats in for a checkup. I would never trust him again. We have learned from this tragedy. Through pain, we now know what to ask when one of our companions faces anesthesia. We no longer have blind faith in their vets and in this case, unwarranted trust when it comes to their care. We ask a lot more questions now to our very patient new vet, but it still won't bring back our Jylian. May she rest in peace. Read Less
Tammy S.
12 Sep 2012
REPORT
Dr. Lisner has been our vet since 1998, he has covered everything from general check ups to surgery for our dogs. Lisner is patient, kind, compassionate, extremely knowledgeable, and an excellent surg... Read More
Dr. Lisner has been our vet since 1998, he has covered everything from general check ups to surgery for our dogs. Lisner is patient, kind, compassionate, extremely knowledgeable, and an excellent surgeon. I would trust him with my own life. I have referred several friends to him over the years. His prices may be a little higher; however it's well worth the price. Dr. Lisner would NEVER do any test or procedure that is unnecessary. He is conservative in his approach, but very thorough. His facility uses the latest practices and technologies. The staff members are all professional, compassionate and treat us like family (Lorena, Andrea, Sue, Dr. Anderson, Simona, Crystal, Lisa...etc.) are truly amazing. Highly recommended!!!  The Sultana's Read Less
Lin I.
6 Aug 2012
REPORT
I don't know if he knows it, but Dr. Lisner saved my cat's life!  About 6 years ago I took my cat in for a regular checkup and Dr. Lisner detected that she had a slight cough (which I hadn't noticed).... Read More
I don't know if he knows it, but Dr. Lisner saved my cat's life!  About 6 years ago I took my cat in for a regular checkup and Dr. Lisner detected that she had a slight cough (which I hadn't noticed).  He was concerned and did an X-ray of her chest and quickly determined that her lungs were filling with fluid.  Turns out she has Congestive Heart Failure (CHF).  He administered I.V. Lasix and explained what we needed to do for her future care.  I always said that I would not be a person who gives medication to a pet, but Dr. Lisner assured me that the meds would cost about 50 cents per day.  Fast forward to 2012 and I can't believe our cat is still with us at 17 years old.  We have since moved away, and when we took our cat to a new vet in our new hometown and showed him the X-ray Dr. Lisner took, the vet commented "yep, that was one sick kitty!" But Dr. Lisner saved her and we didn't even know she was sick!  (He explained that cats are good at hiding these things.) Read Less
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