I dont know why there are ago many ride comments. My baby Autumn and i had a wonderful experience. The doctor kept me informed through her physical and was very insightful on everything that i needed to know to keep my fur child healthy. Read Less

STAY AWAY!! I CANNOT SAY IT ANY CLEARER. YOU HAVE BEEN WARNED!! I’ve been bringing my pets to this heartless crotchety old man (Dr. Heaton) for over 15 years now and he’s NOTHING SPECIAL and today was the last straw. Oh,, he’ll tell you how great he is and sing is accolades at the drop of a hat and often does! (Please spare me..) Today I brought my 11 year old female Chihuahua to him just to have some “suspect growths & spots” looked at on her and a general exam. He proceeds to pull up her green record card and says she’s due for some vaccines. I explain to him that we took care of those last summer at a traveling vet down the road and would bring in those records in for him to be current. (we went there because they carry the flea products we wanted that he doesn’t, and were less expensive than his, had better hours & are far nicer to deal with. I didn’t tell him this of course). Upon hearing that I could possibly think of going somewhere else other than his business, he takes my pets green record card (with 11 years of notations on it) and SHOVES IT IN MY FACE and says, “then take her there from now on”!! (I kid you not! Word for Word!) Can you believe the gall of this idiot!! He has a GOD COMPLEX like I’ve never seen before and I feel stupid for putting up with him and dealing with his condescending attitude all of these years. We’ve always hesitated going there because you never knew the mood he was going to be in. (Bad or worse) Honestly! So, I handed him the card back and asked in a questioning tone, “are you serious”?? to which he replied, in a grouchy “YES”. I immediately picked up my shaking little dog at my feet and told him, “You’re a real Son of a Bitch” and walked out fuming! Of course I could have said a lot more, but this moron doesn’t deserve any more of my business/money or breath from my lungs! He is so pompous and arrogant he should have retired years ago. He has clearly stated on numerous occasions in the past he cannot retire because he still has another child in school. (Well who’s freaking fault is that?) In the process making it extremely clear that he doesn’t want to be there! I’ve seen his terrible reviews on line before and kinda just wanted to look past them and try to look for the positive in what help he may provide for my beloved pets. I understand not everyone can have a rosy disposition. NO MORE consideration for him!! He just doesn’t get it! I’m not a vindictive person, honestly. I rarely ever write a bad review as I try to look for the good in people and most are simple trying to do their best. This man needs to close-up shop now and RETIRE! Move-on to his barber shop quartet singing that he likes to do or whatever else. I’ve taken the time to get to know him in the hopes he would warm up at least a tiny bit. Nada! And just so you know this isn’t all just about his personality. You should know that he performs surgery on your pets ALONE! No assistant! What if he needs another hand? It’s your pets life at stake here folks. He only told us that our little dog had a 50% chance of surviving a simple hysterectomy AFTER HE DID THE WORK! I was shocked & dumbfounded as was my daughter who was there to hear that comment upon picking her up several years ago. Had I knew that going in,, I would have moved heaven and earth to go elsewhere and find anyone with better odds than that. So,, like I started out,, save your Money, save your Time, save your Sanity and above all, save your beloved pets and take them somewhere else where you’re comfortable with the Vet and get the care they deserve. You KNOW how much you Love Them! YOU’VE BEEN WARNED! Or read here. https://www.yelp.com/biz/genesee-veterinary-hospital-flint?hrid=QAXWvYU9vRRs-xmME4lR6w Read Less

We have been going here for over 3 years. He is great but can be s little gruff. I'm fine with that. I like the tell it like it is kind of person and he is always caring towards my pet. That's all that really matters. If you act like a jerk to him he will give it back. Good for him I say. Read Less

I'm a 10 year breeder of a rare breed. This "one man show" place was the worst experience I've ever had. The doctor was extremely rude, disrespectful and difficult to work with. I came in with a sick pet and left with no medical treatment. Everything I requested he dismissed. Any advice I gave, again he dismissed. He's not open to anything. He has the "I know it all" attitude and it showed. If you want a farm animal treated then he may be the man. Not for rare breeds tho. I will never return. I will pass this place to go ANYWHERE but here. I will gladly pay more for respect. Read Less

Dr. Heaton told me that my 4 year old dog was practically already dead from diagnosis over the phone. When I inquired, he told me not to bother looking into getting him licensed. I went to Veterinary Medical Hospital on Miller Rd. and they assured me that he is just fine! I've never been to this location before, however, the doctor was very rude and unprofessional whilst speaking with me and I will not be coming here. Read Less

BEST VETERINARIAN EVER!Short of this is I took my beagle to his now former vet for an ear infection on a Tuesday in Berkley.  This wasn't his first ear infection (he's 9) but instead of giving him the usual medicated drops and sending us on our way they also gave him a steroid shot.  By 11 that night he had vomited up everything he had ate that day and was acting constipated when he went out.  He was also unable to keep any fluids down without vomiting.  I called the former vet the next day (Wednesday) and they said watch him for the day and if it continued bring him in Thursday for follow up.  On Wednesday night he still had not ate and couldn't keep any fluids down and wanted to go out to attempt to use the bathroom about every 45 mins.  I called the vet Thursday morning and reported all this.  They didn't seem in any rush to see him and got us an appointment mid morning.  When we went in they x rayed him and took blood samples with no results.  They gave him a shot that they said would calm his stomach and some pills for follow up they said would calm his stomach and told me they had a few cases of an intestinal virus lately and that's all it was and had to let it run its course.  Friday I took him mid day to my friends place who watches him while I'm at work (Grand Blanc) and he was having the same issues.  When she let him out one time she noticed blood in his urine.  When we called his vet they said to collect a sample of his urine and bring it to them.  I asked if I should bring him too and they told me no, his dr was off and wasn't working until Saturday and that if something came up with his blood I could just take him to emergency or wait until Saturday.  Well I ended up calling Dr Heaton to ask if he could investigate the urine and work with my vet so I didn't have to drive an hour back.  He told me yes and asked why I wouldn't bring my dog with me to him.  I just told him I was going with what my vet said to do and his response was less than thrilled with my vet.  When we got to Dr Heaton he conducted a thorough exam of my dog and couldn't find anything wrong immediately.  He then took a new blood sample after reviewing what my vet had sent him and saw they didn't test his sodium or potassium levels.  Being that he is experienced with a life of treating animals he was positive my dog had kidney failure.  He immediately started treating him and sent me with the blood sample he took to another vet he works with up the street that had the ability to test the sodium levels.  He was 100% correct.  Dr Heaton kept my dog overnight for IV treatment and came in twice overnight to check on him calling me both times.  Jamie picked him up Saturday morning.  Dr Heaton left his IV port in just in case there were any problems over the weekend and gave us contact info to get ahold of him immediately to meet if there were any problems.  I now have a happy beagle again that was close to passing because his forever vet ignored his problems and over medicated him.  Dr Heaton might come off abrasive but to me he's a wonderful Dr that just tells you like it is.  He is great at his job and truly cares, isn't just chasing the dollar.  I've never met another veterinarian like him and will never use anyone else!!! Read Less