I started going here 6 yrs ago. I loved it at first. Then my dog got sick and his paw kept swelling. Well they were real quick about the diagnosis and they were wrong. I called back 2 days later and said he was worse well long story short he passed went in the next day to get money back for his pills and the vet lady didn’t even look at me or acknowledge me. I was devistated. I did everything in my power to convince myself that it was an accident but sometimes I wonder. Just because of how I was treated after I told them he passed. So now I won’t take my other dogs back. Read Less

My family took our dog here. They miss diagnosed a common genetic disease for German shepards. After weeks of the wrong treatment, we took our dog somewhere else and they knew right away what it was. They took time to open a book and show us pictures to confirm they were correct. Our dog now has permanent areas of blindness, all so they could sell us $100 antibiotic eye drops. Would not recommend. Read Less

I am very particular about where I take my dog. I absolutely love this place. The staff is wonderful. The prices are perfect. You can tell that they really care about your animal and not just the amount of money that they're getting. Read Less

The star is only for the staff friendly and professional. First and last visit DO NOT TAKE YOUR PET TO Dr Samantha Limbaugh. Took my chihuahua with respiratory issues, after a simple examination, no chest or lung x rey done she diagnose him with a simple cold and prescribed him 7 days oral antibiotics and no further RECOMMENDATIONS. 24 hours later my dog died at home choking on fluid from his lungs, How negligent not noticing my dog was very sick Read Less

They are the vets that legitimately care about the animals first and foremost. They have gone above and beyond for our pets for the last 17 years. (Literally they saved the life of one of our cats that another vet wanted to "put down" and the life of one of our dogs that needed an emergency surgery.) During that time we moved further away, but still happily make the drive to get the best care for our pets. Somedays there are longer waits, but honestly the quality of care makes it worth this small inconvenience. Read Less

Absolutely love this vet office. My dog isnt the easiest and the staff is fantastic. I used to get anxiety bringing her and they have made me so comfortable. I highly recommend them. Also Dr. Bayes is wonderful. He cares about your babies. You're not just another office call. Expect to wait for a little while but its so worth it and obviously his office is ran well if so many people go there. Read Less

I have had a wonderful experience with each veterinarian at this office but I am especially grateful for Dr. Limbaugh and how much she cares for my dog! He had an allergic reaction and she rushed back to the office after hours to take care of him. They are very companionate and wonderful veterinarians and they also have the friendliest vet techs and staff. I can't say enough about West Flint Animal Hosptial. Read Less

Shortly after moving to a new area, it had become obvious that our furry babygirl of 16 yrs. no longer had a good quality of life and needed to be put to sleep. I was really nervous about taking her to a place we'd never been before, especially for something this sensitive, but I'm so glad we did. They made it so special for us. After the meds were injected, the lights were dimmed and we were left alone to say goodbye for as long as we needed. We've been going here ever since, with our other animals. They really do care and I'm never afraid that the bill will be outrageous. Great place! Read Less

Dr. Shaker and Dr. Baes are the best veterinarians you will come across. They truly care about the animals that they care for. Dr. Shaker saved our dog's life when he diagnosed her with IMHA. The tech staff is great too. Our lab actually enjoys going to visit them. Go to West Flint Animal Hospital if you want caring professional care for your pet. Read Less

Each time that I have gone in to this vet for care, the vet techs have been great, one in particular, a young man with tattoos is incredibly good with any kind of dog.  The vets don't tend to pressure you to get any treatments that are not totally necessary, which I appreciate.With that in mind, I would love to give this four stars, but the customer service at the front desk is just so terrible that I can't give this any higher rating than two.  The older woman, I believe her name is Sandra, needs to be replaced.  If at all possible avoid her and you should have a great experience.  Add their slow, outdated filing techniques (Which have to have killed an entire forest worth of trees in paper) to this and you have a recipe for a sub-par waiting room experience.  I didn't even know that there were vets out there that still exclusively used paper files for everything.It is not uncommon for a customer to have to wait ten or fifteen minutes just for the opportunity to pay their bill after they have already seen the vet.  Personally, I have once had to wait almost a half hour just to purchase flea and tick medication.  They'll do in a pinch, but if you have the ability to, you and your pet will have a better experience elsewhere. Read Less

Was visiting family and had my cat with me who came down with an upper respiratory infection. Took him here - vet was extremely nice and got him in right away. Medication worked like a charm and he is doing fine now. Prices were also very reasonable compared to most other places. Read Less

This place is awful.  The first time I took my dog, he was bleeding, and the lazy doctor told me to keep him in my car, so he wouldn't get blood in the office.  He never examined the dog, he wrote a script for antibiotics and vanished.So the next time I use this clown, I needed my dogs bandage changed. I called ahead, and the lady says I don't need an appointment for that.  So we are waiting for a full hour, then I'm told he can't see me today, he's too busy, and my dog is not an emergency. This idiot is unprofessional.  Go to another vet, this guy is lousy.  Your dog deserves better. Read Less

I am the world's fussiest veterinary client. I don't look for the cheapest vet, the most conveniently located vet, or the one with the warmest bedside manner. I look for one who practices excellent veterinary medicine, as well as one who has a good enough bedside manner to examine my pet without unnecessary stress and to communicate clearly and effectively with me. Over my decades of pet ownership, I think my vets have learned that if they can deliver that, I'm going to be one of their most loyal, compliant, and ready-to-spend clients. I want what's best for my pets, period. Vets who have not been able to give me that often think I'm excessivly demanding or a, I have to admit it, a bitch. I always try to be professional, but when my pets are at stake, I can get pretty protective.I moved to Michigan 13 months ago, and have been through a number of vets looking for "the one." I resisted going up to West Flint for a while, despite a glowing recommendation from a client of theirs, because of a prejudice I had: I was afraid that being located in a town with economic woes the magnitude of Flint's, they wouldn't be practicing medicine at a high standard.I finally went, and am so glad I did. I've been seeing Dr. Shaker for several months now. He does appear to keep up well on veterinary developments, is able to offer a wide range of options at all price points, communicates as well as any vet I've ever had (and I've had some great ones), really listens to me but is able to articulate his own viewpoint even if it's different from mine, and once told me he didn't know the answer to a question I had, but would find out -- one of my litmus tests for a great healthcare provider, to know what you don't know and not have ego problems about admitting it, and also knowing how to find the answers.Additionally, they return my calls promptly if I have a question, and are very accepting of my frequent desire to get referred to a specialist or get a second opinion. The hospital, including waiting areas and landscaping, is very clean and in great condition.Negatives: Located on a VERY busy road, which makes me nervous getting the dogs in and out of the car. And when the waiting room is crowded, it's quite stressful for a sensitive dog.I have also not used them for anything high-tech, so don't know what their anesthesia protocols are, what equipment they have, etc. I can't assess things I haven't experienced yet.I was also taken aback at first by their "walk-ins only" system -- no scheduled appointments (although I believe they schedule surgery). However, no matter when I've gone, I've never had to wait any longer than I often have to wait at practices where I DO have an appointment. All in all, Dr. Shaker and West Flint are a great fit for me and my pets, who by the way are Greyhounds, Deerhounds, and a Borzoi -- not the easiest of breeds to treat, as they have some medical anomalies that some veterinarians deny exist or are not comfortable with. Dr. Shaker has other sighthound patients, and seemed both informed and ready and willing to investigate their idiosyncrasies of lab work, etc. As to cost, they're extremely reasonable. For me, coming from California, all the vets I've seen here seem relatively inexpensive, but West Flint is a great choice for someone who has a need to keep a tight grip on cost, but still wants excellent care for their pet. Read Less