Eastown Veterinary Clinic
Grand Rapids, Michigan
General Info
Eastown Veterinary Clinic establishes a veterinary pattern for Michigan families including those in Grand Rapids that emphasizes behavioral understanding alongside spatial comfort and instinct-supportive care. Initial visits frequently start within low-distraction zones allowing pets to either explore or settle without disturbance. Staff members observe potential indicators such as tail position pawing behavior and sound reactivity with close attention. Veterinarians assess coat condition alongside pulse rate and hydration levels while examining jaw symmetry and gait consistency and observing pet responses to close proximity. Every minute aspect receives attention when dealing with animals unfamiliar to medical settings or those with previous trauma or handling resistance. Eastown Veterinary Clinic delivers diagnostic services alongside surgery planning and wellness exams while also offering mobility tracking and parasite prevention together with breed-informed wellness forecasting. Pet care plans develop at a rate dependent on each animal's acceptance of physical contact and environmental shifts alongside clinic ambient signals such as lighting conditions room movements and sound frequencies. Families with pets that show reluctance in social environments or demonstrate a preference for repetitive activities discover this tool to be exceptionally beneficial. Follow-up sessions attempt to align with each household's timetable while accommodating the intrinsic patterns of their pets. Pet owners gain access to detailed step-by-step explanations for each decision which transforms them from passive observers into active participants in their pet's healthcare journey. Eastown Veterinary Clinic delivers a structured care approach to pet owners in Grand Rapids and surrounding Michigan areas through attention, rhythm, and shared understanding—facilitating each visit to progress with greater naturalness and calmness.
Services
Dental
Microchipping
Surgery
Reviews
Allison Mulder
1 May 2018
REPORT
We have been taking Lucy to Eastown since we got her as a puppy and are very happy with the care and customer service thus far. We are always greeted with a smile and the staff is very attentive. We a...
We have been taking Lucy to Eastown since we got her as a puppy and are very happy with the care and customer service thus far. We are always greeted with a smile and the staff is very attentive. We also get Lucy groomed at the office and the staff does a great job with her. I really like how they call to check in after she has been seen at their office for an ailment and they even called after we took her to the ER. We will continue to seek care at Eastown because they provide quality care and truly care about all of the animals they care for. I highly recommend their office.
Amber Borrello
12 Apr 2018
REPORT
Great staff. Knowledgeable! I highly recommend coming here for all your pet needs!
Relin House
12 Mar 2018
REPORT
Absolutely love the staff here! Everyone is so nice and attentive. They have taken excellent care of our fur babies.
Hannah Christenson
6 Mar 2018
REPORT
This place is a pretty nice place. Very clean and organized. Greeted by friendly staff right as you walk in the door. The vet was very knowledgeable and helpful with what to expect for future appointm...
This place is a pretty nice place. Very clean and organized. Greeted by friendly staff right as you walk in the door. The vet was very knowledgeable and helpful with what to expect for future appointments dealing with heartworm. I recommend.
Sam Vanderwal
7 Feb 2018
REPORT
I suggest Eastown Vet to everyone, I was referred to them by a friend and have been incredibly impressed. Everyone I have interacted with has been so accommodating and kind. At our last visit my cat w...
I suggest Eastown Vet to everyone, I was referred to them by a friend and have been incredibly impressed. Everyone I have interacted with has been so accommodating and kind. At our last visit my cat was feeling extra anxious, and they went above and beyond to make him comfortable. When I had to leave him there overnight for surgery, I knew he was in good hands. The exam room assistants have been great at handling him when he was given his shots, and were patient when showing me how to clip his nails. We have seen Dr. Happel, Dr. Keane, and Dr. Tittle did surgery, each were very knowledgeable and personable.
To those that say they are expensive, yes, they are not cheap, but my pet is part of my family, and deserves nothing but the best. You get what you pay for, and they are worth every penny.
Matthew Love
2 Dec 2017
REPORT
Very knowledgeable staff. Doctor was friendly and personable. Clinic is clean and well kept. Obviously very popular place and when the renovations are complete, it's sure to be even more lovely. Howev...
Very knowledgeable staff. Doctor was friendly and personable. Clinic is clean and well kept. Obviously very popular place and when the renovations are complete, it's sure to be even more lovely. However, they are expensive! If their treatment is too much for your wallet to handle, look around for a second opinion. Minus one star for price.
Nichole J.
28 Jul 2017
REPORT
I started bringing my dogs here about 4 years ago and love them! All the staff is so friendly and nice! It's a bonus that they have grooming available on site as well.
Amy B.
18 Jul 2017
REPORT
Great service, upfront pricing so there are no surprises and kind and friendly staff!
Amanda St.Martin
25 May 2017
REPORT
Its always a friendly and welcoming environment. Maverick my weim loves coming here. The staff are wonderful! We've seen everyone of the vets in the office & they've all been amazing. I battled with e...
Its always a friendly and welcoming environment. Maverick my weim loves coming here. The staff are wonderful! We've seen everyone of the vets in the office & they've all been amazing. I battled with ear infections with my weimaraner and they always got me in right away! I would recommend this office to anyone (:
M J.
5 May 2017
REPORT
I love Dr Happel and staff; they're energetic, informative, and flexible. I appreciate it when they provide cost estimates and choices for my visits, as medical care for two dogs can get expensive!
Steven J.
2 May 2017
REPORT
I couldn't be happier with my experiences with Dr. Happel. She took excellent care of my pups! I'd highly recommend.
Eva Reiter
29 Apr 2017
REPORT
I have brought my dog to Eastown Vet Clinic for over a year and always appreciate their excellent treatment of my dog. He has always had great experiences here and they have done a good job of discuss...
I have brought my dog to Eastown Vet Clinic for over a year and always appreciate their excellent treatment of my dog. He has always had great experiences here and they have done a good job of discussing the costs associated with any procedures or treatments at the beginning of the appointment. I also appreciate that when I was having some behavior issues they had a trainer on staff who could do at home appointments to help us work through the behaviors. I highly recommend Eastown Vet.
Sandra J.
20 Apr 2017
REPORT
Do you love your pet? Of course you do! Well I know I do, and that's why I have been coming here for about 2 years now. I have two dogs enrolled and won't be going anywhere else. Here's why:I had an e...
Do you love your pet? Of course you do! Well I know I do, and that's why I have been coming here for about 2 years now. I have two dogs enrolled and won't be going anywhere else. Here's why:I had an emergency visit they squeezed me in for and were super attentive & seemed just as concerned as I was.They are always timely and we are seen right at our appointment time (unlike most human doctors). They show you what you will be paying for upfront. BEWARE! It can be a bit pricey, but they honestly give you a reviews of what you "need" and you can opt out of some things if you don't feel like it's imperative to your pup. The doctors and nurses remember my dogs and ask genuinely how they are doing. They are professional, knowledgable, and extremely apt to letting you know exactly what they are doing, why, and why they are offering you specific ointments, medicines, etc.So if you love your dog as much as I do, there really is no other place you need to go!
Cassidy Penney
30 Mar 2017
REPORT
Best Vet by far! I've been coming here for over two years with my pups and they have been so accommodating and helpful. Wouldn't trust my fur babes with anyone else!
Benjamin Ashley
15 Feb 2017
REPORT
Dr. Happel and her talented staff NEVER disappoint. The prices are competitive and the service is second to none. I highly recommend. :)
Beau B.
8 Feb 2017
REPORT
Wow, after my first visit I knew right when I walked in the door this was my place. Very friendly, very clean, and professional. Can't wait for more visits to keep my pup happy and healthy.
Marie U.
2 Feb 2017
REPORT
Been bringing my older cat here for five years and always had a great experience. The vets and assistants are pro-active and they truly love animals. Charlotte always gets cooed over and even though s...
Been bringing my older cat here for five years and always had a great experience. The vets and assistants are pro-active and they truly love animals. Charlotte always gets cooed over and even though she's always a bit stressed when we first come in the door, she relaxes in their care. Scheduling can be done conveniently online. Highly recommend!
Jessica Foley
30 Jan 2017
REPORT
Dr.Happel and the whole staff is so kind and amazing. We would never go anywhere else! Thank you all for being so sweet to my Ghost.
Mayra L.
18 Jan 2017
REPORT
Very clean, pleasant environment, & awesome staff! I used to go to another clinic and once I came here I never went back. I can tell they love & care about the animals that walk in the door. A little ...
Very clean, pleasant environment, & awesome staff! I used to go to another clinic and once I came here I never went back. I can tell they love & care about the animals that walk in the door. A little pricey but definitely worth it.
Stephanie Fite
5 Jan 2017
REPORT
Awesome service from start to finish. They were so helpful in explaining everything as we went along in the appointment, explained the charges as we went along and were so gentle and loving with our Z...
Awesome service from start to finish. They were so helpful in explaining everything as we went along in the appointment, explained the charges as we went along and were so gentle and loving with our Zero!! Would definitely recommend to friends and family and will be bring our other fur family members here!
C T.
30 Dec 2016
REPORT
Pros:-Friendly and courteous front desk staff -Convenient scheduling-Grooming services were pretty good.Cons:-Way too heavy handed on the upsell. (They suggested a number of unnecessary tests for what...
Pros:-Friendly and courteous front desk staff -Convenient scheduling-Grooming services were pretty good.Cons:-Way too heavy handed on the upsell. (They suggested a number of unnecessary tests for what turned out to be a minor medical issue and this is even after we pushed back. I don't want worrying about being oversold when I have ill pet.)-Pricing is a little high compared to other local vets.We're going to stick to grooming services and take our pet to a different provider for medical issues.
Maddison Z.
30 Dec 2016
REPORT
Very friendly front desk staff and vet assistant was fantastic. Examination of my dog was thorough and addressed all of my concerns. I appreciate the kindness all the staff exhibited in my visit.
Tamara H.
11 Dec 2016
REPORT
The staff was nice enough, but you got the impression that me being there was an inconvenience to them. It is not that they were busy with important stuff, cause, she was back on her phone texting ...
The staff was nice enough, but you got the impression that me being there was an inconvenience to them. It is not that they were busy with important stuff, cause, she was back on her phone texting after getting my information. Thats not so bad, but when I saw the doctor, she was truly offended when she told me that getting my dogs teeth work done would cost $1000-1200 and maybe more, and I told her that I could not afford that. I asked what my other options were, and she had no lower cost option. I'm sorry but I guess I am not the typical customer with a bottomless checkbook. He ended up needing several teeth pulled, and a cleaning, but that was performed at another clinic for $350. I don't understand how she is 3x as much. It is always worth getting a second opinion.
Elizabeth Voet
7 Dec 2016
REPORT
Techs were very friendly and accommodating for my pup who has severe anxiety at the vet. Highly recommend!
Emily Atkinson
1 Dec 2016
REPORT
First visit and I'm hooked! Professional and so nice and you can tell they are animal lovers! Thank you for treating Bella like family!
Teresa Beasley Steiner
28 Nov 2016
REPORT
I really like the staff here. They make your visit wonderful. Our dogs enjoy the peanut butter treat.
Patricia Sobczak
25 Nov 2016
REPORT
Fast, friendly service. Was able to get in immediately with my sick pooch. Dr. Worked with me in order to be able to afford the visit.
Tiffany S.
16 Nov 2016
REPORT
I just switched to Eastown with my 4 dogs and 2 cats. Dr. Ashley Tittle was very through and knowledgeable at my first visit and I look forward to further appointments.
Kristin Pauline
8 Nov 2016
REPORT
They fit me into an opening spot last minute. EVERYONE in this clinic was INCREDIBLE and so sincere. They deliver an authentic level of service. So genuine and friendly. Great energy in the office, an...
They fit me into an opening spot last minute. EVERYONE in this clinic was INCREDIBLE and so sincere. They deliver an authentic level of service. So genuine and friendly. Great energy in the office, and they showed so much love for my little flea bag kitty. I won't take my cat to any other clinic.
Amanda Bevan
26 Sep 2016
REPORT
The wait was longer than expected but other than that they were wonderful! They made dog feel comfortable (peanut butter) and were really great about answering my questions and addressing my concerns.
Kara R.
31 Aug 2016
REPORT
Arnie LOVES everyone here! The vet techs take the time to explain everything to you and follow up personally. We are happy we switched to Easttown Vet a year ago
Johanna Swanson
25 Aug 2016
REPORT
I can't say enough good things about Dr. Tittle and everyone at Eastown Veterinary Clinic. Everyone's love of animals is palpable the second you step in - the gals behind the counter happily greet us ...
I can't say enough good things about Dr. Tittle and everyone at Eastown Veterinary Clinic. Everyone's love of animals is palpable the second you step in - the gals behind the counter happily greet us and our fur-baby each time, for instance. We had a routine follow-up (after a smashing success of a first appt, where Dr. Tittle helped us solve our cat's inappropriate urination problem), and our visit was massively delayed - because Dr. Tittle was assisting two dog emergencies (ingestion of chocolate and a heart attack). The entire staff was extremely apologetic, but frankly, I don't mind waiting; if that were my pet, I'd want my vet to be able to give that much time and attention. Plus, they're reasonably priced, and with the app, it's easy to keep track of appts and prescriptions. Enthusiastic, incredibly friendly, and exuberantly in love with our furry family members - I couldn't ask for a better place to take our kitty.
Matthew E.
9 Aug 2016
REPORT
Our dog is high maintenance and anxious, but the staff here treats us kindly and her like a queen!
Sam Buchan
23 Jul 2016
REPORT
My dear cat was 19yrs old, and when I found her trying trying to breathe on her own, I took her to the nearest vet in town. I asked if they could give her something so she wouldn't suffer. They said i...
My dear cat was 19yrs old, and when I found her trying trying to breathe on her own, I took her to the nearest vet in town. I asked if they could give her something so she wouldn't suffer. They said it would be $90 I told them that she only had minutes left She died while I held her in my arms
Andrea C.
17 Jul 2016
REPORT
So friendly and attentive to my dog- tests done right on site and quickly so we didn't have to come back. Easy to schedule appointments and reschedule when the first one didn't work...staff seems know...
So friendly and attentive to my dog- tests done right on site and quickly so we didn't have to come back. Easy to schedule appointments and reschedule when the first one didn't work...staff seems knowledgeable and to have my dog's best interests at heart!
Kim C.
6 Jul 2016
REPORT
I was very pleased with the knowledgeable approach and sincere concern for my pets. It is very pricey but the care was excellent.
Tawny Wagner
23 Jun 2016
REPORT
I wanted to switch to a vet closer to home, and EVC had outstanding reviews. However, my dog was recommended a nonessential vaccine that they made sound very important. Two days later my dog became ex...
I wanted to switch to a vet closer to home, and EVC had outstanding reviews. However, my dog was recommended a nonessential vaccine that they made sound very important. Two days later my dog became extremely ill and would have died if I hadn't taken him to the emergency vet, where he stayed overnight hooked up to IVs. $1200 and the most terrifying night of my life later, my little pup was back to himself. I did some research and talked to other vets who said toy breeds are extremely prone to bad reactions to the leptospirosis vaccine. Why wasn't I warned about this before they took my money and I almost lost my dog? Furthermore, the vaccine doesn't help prevent the illness, but rather suppresses symptoms (hence, non-essential) I can't trust a vet that wouldn't tell me these things, and I feel very ripped off. I'll keep making the drive to my other vet's office. As a side note, they put my toy Xolo in their system as a Japanese Chin? I'm sure that isn't of much importance in regards to the services performed, but it further encouraged my belief in their carelessness.
Cailin Watts
11 Apr 2016
REPORT
I absolutely love this clinic and everyone that works there! The staff at the front desk are friendly and helpful when it comes to payments and general advice. Scheduling is a breeze as well, and they...
I absolutely love this clinic and everyone that works there! The staff at the front desk are friendly and helpful when it comes to payments and general advice. Scheduling is a breeze as well, and they consider all of your concerns. The docs are very knowledgeable and educate you appropriately, addressing all of your questions and concerns. The bedside manner from all of the staff is wonderful. Finally, I love the appointment sheets you get at the end of the sessions that summarizes the appointments and treatment so there is no confusion. I am so upset that I recently moved away from this clinic and have to find another place- I don't think anything else will match up to the great care my pet and I experienced at Eastown Vet Clinic!
Julia B.
9 Apr 2016
REPORT
Dr. Happel and team are awesome! They were able to heal our very very sick kitty and were so great throughout the process! We had to move out of town and miss their care!
A W.
15 Mar 2016
REPORT
Eastown vet is terrible. All they care about is your money. Everything is overpriced and I have never felt like the staff care about my animals. They pre charge for samples and then never get back to ...
Eastown vet is terrible. All they care about is your money. Everything is overpriced and I have never felt like the staff care about my animals. They pre charge for samples and then never get back to you. They have never called to check up on my animals. And I was consistently charged $80-$100 more at Eastown vet clinic than other veterinarians for the same service/meds. And they ALWAYS "recommend" every single test there is, no matter what they think is wrong with your pet, just to get more money. My cat had chronic diarrhea and a fever and was very sick. I went in and they charged me $300+ for tests and then told me they didn't know what was wrong and sent us home. I went to Plymouth Road Animal Clinic the next day and they gave her antibiotics (and free dewormer and flea meds!) and she was better in a couple days. And the entire process and medicine cost less than JUST Eastowns visit fee.
Teresa L.
11 Mar 2016
REPORT
Very helpful and knowledgeable staff. This is my first time here and I really feel comfortable with bringing my cat here!
Liz B.
7 Mar 2016
REPORT
If your dog needs grooming, I would recommend this place. If you like hearing women talk to your dog in high frequencies, I would recommend this place.But if your dog needs special medical attention f...
If your dog needs grooming, I would recommend this place. If you like hearing women talk to your dog in high frequencies, I would recommend this place.But if your dog needs special medical attention for ANY reason (ear infection/tumor/UTI/arthritis etc.), be warned. I can't say too much because I cannot prove anything....but be warned.I had a positive experience with the veterinary professionals at BluePearl. Try them.
Tori L.
17 Feb 2016
REPORT
My dog hates going to the vet but they tried very hard to make him feel comfortable and safe.
Katrina Ruiz
11 Dec 2015
REPORT
The service my yellow lab received at East town vet was good. I was happy with the doctors and the assistants. They were friendly and attentive. I recently adopted a new toy breed dog who refused to e...
The service my yellow lab received at East town vet was good. I was happy with the doctors and the assistants. They were friendly and attentive. I recently adopted a new toy breed dog who refused to eat the food I was feeding to my lab. Since I don't know much about small dogs, I called East town vet for the advise. The receptionist refused to help me, saying that I needed to address all the issues at the appointment, even though I told her that I just adopted the dog that day and needed a quick phone advise. I understand that you, folks need to make money, but common, wouldn't it be nice to help established clients out by a quick phone advise??? It was very upsetting. I hung up and called Cascade Animal Hospital, and they helped me out without any problems. Definitely will be taking both of my dogs to them from now on.
Sinead McCurdy
20 May 2015
REPORT
I just brought my cat Sox here for the first time. It was possibly the best experience I have ever had at a veterinarian clinic. The staff was all super friendly and very welcoming. I had my concerns ...
I just brought my cat Sox here for the first time. It was possibly the best experience I have ever had at a veterinarian clinic. The staff was all super friendly and very welcoming. I had my concerns about prices and that was no problem, they quoted me a price over the phone and it was just about dead on, they were very understanding with my budget... Thank you guys so much for this awesome experience. I will definitely be a returning customer for life.
Kerry G.
23 Jan 2015
REPORT
After having problems with overcharging and needless extras at other vets we gave Eastown Vet Clinic a try. We are so glad we did. They are wonderful with our dogs and we always know what we are gett...
After having problems with overcharging and needless extras at other vets we gave Eastown Vet Clinic a try. We are so glad we did. They are wonderful with our dogs and we always know what we are getting charged for. Their rates are good, and they are flexible on appointments. I will come here first as long as I live in Grand Rapids!
brokenguitat1234
20 Sep 2012
REPORT
The staff were very friendly & knowledgable. However - I brought my cat in for some dental issues. They informed me his care would be between $900 & $1,540 and they would not know until he was under a...
The staff were very friendly & knowledgable. However - I brought my cat in for some dental issues. They informed me his care would be between $900 & $1,540 and they would not know until he was under anesthetic exactly what needed to be done. I couldn't believe the cost and asked if I could put half down & make payments every two weeks. They said no. Luckily my mom suggested we get a second opinion. A vet clinic in Byron Center is doing ALL the work for $180. They also gave my pet a shot for pain when I brought him in for a consult. You do the math ! Very unhappy my local vet would be ripping people off this bad...
grlabradoodle
30 May 2012
REPORT
There is no where better than Eastown Veterinary Clinic. The staff is as friendly as they come. They are always willing to help you no matter the circumstances. My dog has spent a lot of her puppy hoo...
There is no where better than Eastown Veterinary Clinic. The staff is as friendly as they come. They are always willing to help you no matter the circumstances. My dog has spent a lot of her puppy hood visiting them and I have never once had a bad experience. Dr. Happel is very knowledgeable and extremely friendly. I would recommend this veterinary to anyone!! I just absolutely love Eastown Veterinary Clinic!!!
h.e.r.d
24 May 2012
REPORT
I would like to thank Dr. Happel and the staff at Eastown Veterinary Clinic for the amazing veterinary care they provide to my personal cats/dogs and rescue/foster pups. They are extremely knowledgeab...
I would like to thank Dr. Happel and the staff at Eastown Veterinary Clinic for the amazing veterinary care they provide to my personal cats/dogs and rescue/foster pups. They are extremely knowledgeable regarding preventative and diagnostic veterinary medicine. I have experienced veterinary care in 3 others states; my animals have received the best care from Eastown Veterinary Clinic. I am an extremely particular cat/dog owner and want answers to all my questions. Dr. Happel is amazing at applying her scientific knowledge. I have friends who travel 1.75 hours for veterinary care at Eastown Veterinary Clinic. Love Eastown Veterinary Clinic!! Thomas G.
pamela.goderski
23 May 2012
REPORT
Dr. Happel and all of the staff are wonderful. We have been with them from the very beginning. They are friendly, knowledgeable, innovative, and state-of-the art. There is on-line management of our pe...
Dr. Happel and all of the staff are wonderful. We have been with them from the very beginning. They are friendly, knowledgeable, innovative, and state-of-the art. There is on-line management of our pets and we even got a Birthday card for the puppy! We are so happy to have a top-knotch vet in our neighborhood. We often just stop by on our walks to say hello and get a treat. I encourage everyone with a pet in the area to check them out!
kerismith
28 Mar 2012
REPORT
Front desk girl seemed uninterested and incompetent, the vet here did not seem caring at all, just seemed cold and interested in the money. It was very, very expensive and impersonal. I would never tr...
Front desk girl seemed uninterested and incompetent, the vet here did not seem caring at all, just seemed cold and interested in the money. It was very, very expensive and impersonal. I would never trust my pets care in their hands, look elsewhere!
erb22418
13 Dec 2011
REPORT
This was a horrible experience. I decided to take my year old boxer here for his yearly exam because it was so close and convenient. I went in with high expectations being that it is a new business in...
This was a horrible experience. I decided to take my year old boxer here for his yearly exam because it was so close and convenient. I went in with high expectations being that it is a new business in Easttown. Though the staff we friendly, I felt as though I was being sold to. They just kept saying all of these vaccines and things that my dog "needed" if I wanted to get them. They left the decisions up to me and didn't further explain why he needed them other than handing me a brochure about the vaccine. My dog also had to little lumps on his stomach that we needed to get checked out. After looking at them and testing them with a needle all the vet said is that they will go away with no explanation of what it even was, and of course this examination of the lumps cost me around $70. A co worker of mine also had a similar experience with Dr. Happel, she has an older dog and needed some antibiotics for an infection on her face. She was told that the antibiotics would cost $150! After going to another vet in Grand Rapids to get a second opinion she go the same medicine for free!!! I feel that they are taking advantage of people and how much we love our pets. They are looking to make money not to help the animals, or their owners. I would NOT recommend going here!!!
d.wells
11 Oct 2011
REPORT
Greetings,I hate to give a low rating to Ea Veterinary Clinic but my overall experience there was unsatisfactory. 1. I was not greeted or acknowledge by the receptionist the 5 - 10 minutes I was in th...
Greetings,I hate to give a low rating to Ea Veterinary Clinic but my overall experience there was unsatisfactory. 1. I was not greeted or acknowledge by the receptionist the 5 - 10 minutes I was in the waiting area. I understand the receptionist was on the phone regarding the computer system but the conversation was casual and a quick " I'll be with you in a second" would of been an appropriate gesture. I was eventually greeted by a young lady who was very friendly but still was not acknowledged by the receptionist. 2. I originally stopped in to Eastown Vet to purchase heart worm/flea medication for my dog. I just moved to GR from out of state, so I do not have a vet. I had been purchasing the meds through another clinic on the East side of the state with no problems, I simply show the clinic proof of vaccinations/heart worm test results and buy the meds. Eastown informed me that I would have to bring my dog in for a $45.00 office visit to purchase the med. 3. There was not a single patient in the clinic. My husband and I use to own a small business so I fully support local businesses. First impressions are a must! Nickel and diming your customers is distasteful. D.Wells
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FAQs
Where is Eastown Veterinary Clinic located?
Eastown Veterinary Clinic is located at 1350 Lake Dr SE, NULL, Grand Rapids,NULL 49506. It's easily accessible to pet owners in the Grand Rapids area and surrounding communities.
What time does Eastown Veterinary Clinic open and close each day?
Eastown Veterinary Clinic is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Eastown Veterinary Clinic?
You can book an appointment online with Eastown Veterinary Clinic via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Eastown Veterinary Clinic offer?
Eastown Veterinary Clinic in Grand Rapids offers a range of veterinary services, including Dental, Microchipping, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Eastown Veterinary Clinic offer pet dental care?
Absolutely. Eastown Veterinary Clinic offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Eastown Veterinary Clinic?
Eastown Veterinary Clinic provides spaying and neutering services for pets. Their veterinary team in Grand Rapids has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Eastown Veterinary Clinic microchip my pet?
Yes, Eastown Veterinary Clinic offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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Eastown Veterinary Clinic
Grand Rapids, Michigan
General Info
Eastown Veterinary Clinic establishes a veterinary pattern for Michigan families including those in Grand Rapids that emphasizes behavioral understanding alongside spatial comfort and instinct-supportive care. Initial visits frequently start within low-distraction zones allowing pets to either explore or settle without disturbance. Staff members observe potential indicators such as tail position pawing behavior and sound reactivity with close attention. Veterinarians assess coat condition alongside pulse rate and hydration levels while examining jaw symmetry and gait consistency and observing pet responses to close proximity. Every minute aspect receives attention when dealing with animals unfamiliar to medical settings or those with previous trauma or handling resistance. Eastown Veterinary Clinic delivers diagnostic services alongside surgery planning and wellness exams while also offering mobility tracking and parasite prevention together with breed-informed wellness forecasting. Pet care plans develop at a rate dependent on each animal's acceptance of physical contact and environmental shifts alongside clinic ambient signals such as lighting conditions room movements and sound frequencies. Families with pets that show reluctance in social environments or demonstrate a preference for repetitive activities discover this tool to be exceptionally beneficial. Follow-up sessions attempt to align with each household's timetable while accommodating the intrinsic patterns of their pets. Pet owners gain access to detailed step-by-step explanations for each decision which transforms them from passive observers into active participants in their pet's healthcare journey. Eastown Veterinary Clinic delivers a structured care approach to pet owners in Grand Rapids and surrounding Michigan areas through attention, rhythm, and shared understanding—facilitating each visit to progress with greater naturalness and calmness.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
Closed on Sunday
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Services
Dental
Microchipping
Surgery
Reviews
Allison Mulder
1 May 2018
We have been taking Lucy to Eastown since we got her as a puppy and are very happy with the care and customer service thus far. We are always greeted with a smile and the staff is very attentive. We a...
We have been taking Lucy to Eastown since we got her as a puppy and are very happy with the care and customer service thus far. We are always greeted with a smile and the staff is very attentive. We also get Lucy groomed at the office and the staff does a great job with her. I really like how they call to check in after she has been seen at their office for an ailment and they even called after we took her to the ER. We will continue to seek care at Eastown because they provide quality care and truly care about all of the animals they care for. I highly recommend their office.
Amber Borrello
12 Apr 2018
Great staff. Knowledgeable! I highly recommend coming here for all your pet needs!
Relin House
12 Mar 2018
Absolutely love the staff here! Everyone is so nice and attentive. They have taken excellent care of our fur babies.
Hannah Christenson
6 Mar 2018
This place is a pretty nice place. Very clean and organized. Greeted by friendly staff right as you walk in the door. The vet was very knowledgeable and helpful with what to expect for future appointm...
This place is a pretty nice place. Very clean and organized. Greeted by friendly staff right as you walk in the door. The vet was very knowledgeable and helpful with what to expect for future appointments dealing with heartworm. I recommend.
Sam Vanderwal
7 Feb 2018
I suggest Eastown Vet to everyone, I was referred to them by a friend and have been incredibly impressed. Everyone I have interacted with has been so accommodating and kind. At our last visit my cat w...
I suggest Eastown Vet to everyone, I was referred to them by a friend and have been incredibly impressed. Everyone I have interacted with has been so accommodating and kind. At our last visit my cat was feeling extra anxious, and they went above and beyond to make him comfortable. When I had to leave him there overnight for surgery, I knew he was in good hands. The exam room assistants have been great at handling him when he was given his shots, and were patient when showing me how to clip his nails. We have seen Dr. Happel, Dr. Keane, and Dr. Tittle did surgery, each were very knowledgeable and personable.
To those that say they are expensive, yes, they are not cheap, but my pet is part of my family, and deserves nothing but the best. You get what you pay for, and they are worth every penny.
Matthew Love
2 Dec 2017
Very knowledgeable staff. Doctor was friendly and personable. Clinic is clean and well kept. Obviously very popular place and when the renovations are complete, it's sure to be even more lovely. Howev...
Very knowledgeable staff. Doctor was friendly and personable. Clinic is clean and well kept. Obviously very popular place and when the renovations are complete, it's sure to be even more lovely. However, they are expensive! If their treatment is too much for your wallet to handle, look around for a second opinion. Minus one star for price.
Nichole J.
28 Jul 2017
I started bringing my dogs here about 4 years ago and love them! All the staff is so friendly and nice! It's a bonus that they have grooming available on site as well.
Amy B.
18 Jul 2017
Great service, upfront pricing so there are no surprises and kind and friendly staff!
Amanda St.Martin
25 May 2017
Its always a friendly and welcoming environment. Maverick my weim loves coming here. The staff are wonderful! We've seen everyone of the vets in the office & they've all been amazing. I battled with e...
Its always a friendly and welcoming environment. Maverick my weim loves coming here. The staff are wonderful! We've seen everyone of the vets in the office & they've all been amazing. I battled with ear infections with my weimaraner and they always got me in right away! I would recommend this office to anyone (:
M J.
5 May 2017
I love Dr Happel and staff; they're energetic, informative, and flexible. I appreciate it when they provide cost estimates and choices for my visits, as medical care for two dogs can get expensive!
Steven J.
2 May 2017
I couldn't be happier with my experiences with Dr. Happel. She took excellent care of my pups! I'd highly recommend.
Eva Reiter
29 Apr 2017
I have brought my dog to Eastown Vet Clinic for over a year and always appreciate their excellent treatment of my dog. He has always had great experiences here and they have done a good job of discuss...
I have brought my dog to Eastown Vet Clinic for over a year and always appreciate their excellent treatment of my dog. He has always had great experiences here and they have done a good job of discussing the costs associated with any procedures or treatments at the beginning of the appointment. I also appreciate that when I was having some behavior issues they had a trainer on staff who could do at home appointments to help us work through the behaviors. I highly recommend Eastown Vet.
Sandra J.
20 Apr 2017
Do you love your pet? Of course you do! Well I know I do, and that's why I have been coming here for about 2 years now. I have two dogs enrolled and won't be going anywhere else. Here's why:I had an e...
Do you love your pet? Of course you do! Well I know I do, and that's why I have been coming here for about 2 years now. I have two dogs enrolled and won't be going anywhere else. Here's why:I had an emergency visit they squeezed me in for and were super attentive & seemed just as concerned as I was.They are always timely and we are seen right at our appointment time (unlike most human doctors). They show you what you will be paying for upfront. BEWARE! It can be a bit pricey, but they honestly give you a reviews of what you "need" and you can opt out of some things if you don't feel like it's imperative to your pup. The doctors and nurses remember my dogs and ask genuinely how they are doing. They are professional, knowledgable, and extremely apt to letting you know exactly what they are doing, why, and why they are offering you specific ointments, medicines, etc.So if you love your dog as much as I do, there really is no other place you need to go!
Cassidy Penney
30 Mar 2017
Best Vet by far! I've been coming here for over two years with my pups and they have been so accommodating and helpful. Wouldn't trust my fur babes with anyone else!
Benjamin Ashley
15 Feb 2017
Dr. Happel and her talented staff NEVER disappoint. The prices are competitive and the service is second to none. I highly recommend. :)
Beau B.
8 Feb 2017
Wow, after my first visit I knew right when I walked in the door this was my place. Very friendly, very clean, and professional. Can't wait for more visits to keep my pup happy and healthy.
Marie U.
2 Feb 2017
Been bringing my older cat here for five years and always had a great experience. The vets and assistants are pro-active and they truly love animals. Charlotte always gets cooed over and even though s...
Been bringing my older cat here for five years and always had a great experience. The vets and assistants are pro-active and they truly love animals. Charlotte always gets cooed over and even though she's always a bit stressed when we first come in the door, she relaxes in their care. Scheduling can be done conveniently online. Highly recommend!
Jessica Foley
30 Jan 2017
Dr.Happel and the whole staff is so kind and amazing. We would never go anywhere else! Thank you all for being so sweet to my Ghost.
Mayra L.
18 Jan 2017
Very clean, pleasant environment, & awesome staff! I used to go to another clinic and once I came here I never went back. I can tell they love & care about the animals that walk in the door. A little ...
Very clean, pleasant environment, & awesome staff! I used to go to another clinic and once I came here I never went back. I can tell they love & care about the animals that walk in the door. A little pricey but definitely worth it.
Stephanie Fite
5 Jan 2017
Awesome service from start to finish. They were so helpful in explaining everything as we went along in the appointment, explained the charges as we went along and were so gentle and loving with our Z...
Awesome service from start to finish. They were so helpful in explaining everything as we went along in the appointment, explained the charges as we went along and were so gentle and loving with our Zero!! Would definitely recommend to friends and family and will be bring our other fur family members here!
C T.
30 Dec 2016
Pros:-Friendly and courteous front desk staff -Convenient scheduling-Grooming services were pretty good.Cons:-Way too heavy handed on the upsell. (They suggested a number of unnecessary tests for what...
Pros:-Friendly and courteous front desk staff -Convenient scheduling-Grooming services were pretty good.Cons:-Way too heavy handed on the upsell. (They suggested a number of unnecessary tests for what turned out to be a minor medical issue and this is even after we pushed back. I don't want worrying about being oversold when I have ill pet.)-Pricing is a little high compared to other local vets.We're going to stick to grooming services and take our pet to a different provider for medical issues.
Maddison Z.
30 Dec 2016
Very friendly front desk staff and vet assistant was fantastic. Examination of my dog was thorough and addressed all of my concerns. I appreciate the kindness all the staff exhibited in my visit.
Tamara H.
11 Dec 2016
The staff was nice enough, but you got the impression that me being there was an inconvenience to them. It is not that they were busy with important stuff, cause, she was back on her phone texting ...
The staff was nice enough, but you got the impression that me being there was an inconvenience to them. It is not that they were busy with important stuff, cause, she was back on her phone texting after getting my information. Thats not so bad, but when I saw the doctor, she was truly offended when she told me that getting my dogs teeth work done would cost $1000-1200 and maybe more, and I told her that I could not afford that. I asked what my other options were, and she had no lower cost option. I'm sorry but I guess I am not the typical customer with a bottomless checkbook. He ended up needing several teeth pulled, and a cleaning, but that was performed at another clinic for $350. I don't understand how she is 3x as much. It is always worth getting a second opinion.
Elizabeth Voet
7 Dec 2016
Techs were very friendly and accommodating for my pup who has severe anxiety at the vet. Highly recommend!
Emily Atkinson
1 Dec 2016
First visit and I'm hooked! Professional and so nice and you can tell they are animal lovers! Thank you for treating Bella like family!
Teresa Beasley Steiner
28 Nov 2016
I really like the staff here. They make your visit wonderful. Our dogs enjoy the peanut butter treat.
Patricia Sobczak
25 Nov 2016
Fast, friendly service. Was able to get in immediately with my sick pooch. Dr. Worked with me in order to be able to afford the visit.
Tiffany S.
16 Nov 2016
I just switched to Eastown with my 4 dogs and 2 cats. Dr. Ashley Tittle was very through and knowledgeable at my first visit and I look forward to further appointments.
Kristin Pauline
8 Nov 2016
They fit me into an opening spot last minute. EVERYONE in this clinic was INCREDIBLE and so sincere. They deliver an authentic level of service. So genuine and friendly. Great energy in the office, an...
They fit me into an opening spot last minute. EVERYONE in this clinic was INCREDIBLE and so sincere. They deliver an authentic level of service. So genuine and friendly. Great energy in the office, and they showed so much love for my little flea bag kitty. I won't take my cat to any other clinic.
Amanda Bevan
26 Sep 2016
The wait was longer than expected but other than that they were wonderful! They made dog feel comfortable (peanut butter) and were really great about answering my questions and addressing my concerns.
Kara R.
31 Aug 2016
Arnie LOVES everyone here! The vet techs take the time to explain everything to you and follow up personally. We are happy we switched to Easttown Vet a year ago
Johanna Swanson
25 Aug 2016
I can't say enough good things about Dr. Tittle and everyone at Eastown Veterinary Clinic. Everyone's love of animals is palpable the second you step in - the gals behind the counter happily greet us ...
I can't say enough good things about Dr. Tittle and everyone at Eastown Veterinary Clinic. Everyone's love of animals is palpable the second you step in - the gals behind the counter happily greet us and our fur-baby each time, for instance. We had a routine follow-up (after a smashing success of a first appt, where Dr. Tittle helped us solve our cat's inappropriate urination problem), and our visit was massively delayed - because Dr. Tittle was assisting two dog emergencies (ingestion of chocolate and a heart attack). The entire staff was extremely apologetic, but frankly, I don't mind waiting; if that were my pet, I'd want my vet to be able to give that much time and attention. Plus, they're reasonably priced, and with the app, it's easy to keep track of appts and prescriptions. Enthusiastic, incredibly friendly, and exuberantly in love with our furry family members - I couldn't ask for a better place to take our kitty.
Matthew E.
9 Aug 2016
Our dog is high maintenance and anxious, but the staff here treats us kindly and her like a queen!
Sam Buchan
23 Jul 2016
My dear cat was 19yrs old, and when I found her trying trying to breathe on her own, I took her to the nearest vet in town. I asked if they could give her something so she wouldn't suffer. They said i...
My dear cat was 19yrs old, and when I found her trying trying to breathe on her own, I took her to the nearest vet in town. I asked if they could give her something so she wouldn't suffer. They said it would be $90 I told them that she only had minutes left She died while I held her in my arms
Andrea C.
17 Jul 2016
So friendly and attentive to my dog- tests done right on site and quickly so we didn't have to come back. Easy to schedule appointments and reschedule when the first one didn't work...staff seems know...
So friendly and attentive to my dog- tests done right on site and quickly so we didn't have to come back. Easy to schedule appointments and reschedule when the first one didn't work...staff seems knowledgeable and to have my dog's best interests at heart!
Kim C.
6 Jul 2016
I was very pleased with the knowledgeable approach and sincere concern for my pets. It is very pricey but the care was excellent.
Tawny Wagner
23 Jun 2016
I wanted to switch to a vet closer to home, and EVC had outstanding reviews. However, my dog was recommended a nonessential vaccine that they made sound very important. Two days later my dog became ex...
I wanted to switch to a vet closer to home, and EVC had outstanding reviews. However, my dog was recommended a nonessential vaccine that they made sound very important. Two days later my dog became extremely ill and would have died if I hadn't taken him to the emergency vet, where he stayed overnight hooked up to IVs. $1200 and the most terrifying night of my life later, my little pup was back to himself. I did some research and talked to other vets who said toy breeds are extremely prone to bad reactions to the leptospirosis vaccine. Why wasn't I warned about this before they took my money and I almost lost my dog? Furthermore, the vaccine doesn't help prevent the illness, but rather suppresses symptoms (hence, non-essential) I can't trust a vet that wouldn't tell me these things, and I feel very ripped off. I'll keep making the drive to my other vet's office. As a side note, they put my toy Xolo in their system as a Japanese Chin? I'm sure that isn't of much importance in regards to the services performed, but it further encouraged my belief in their carelessness.
Cailin Watts
11 Apr 2016
I absolutely love this clinic and everyone that works there! The staff at the front desk are friendly and helpful when it comes to payments and general advice. Scheduling is a breeze as well, and they...
I absolutely love this clinic and everyone that works there! The staff at the front desk are friendly and helpful when it comes to payments and general advice. Scheduling is a breeze as well, and they consider all of your concerns. The docs are very knowledgeable and educate you appropriately, addressing all of your questions and concerns. The bedside manner from all of the staff is wonderful. Finally, I love the appointment sheets you get at the end of the sessions that summarizes the appointments and treatment so there is no confusion. I am so upset that I recently moved away from this clinic and have to find another place- I don't think anything else will match up to the great care my pet and I experienced at Eastown Vet Clinic!
Julia B.
9 Apr 2016
Dr. Happel and team are awesome! They were able to heal our very very sick kitty and were so great throughout the process! We had to move out of town and miss their care!
A W.
15 Mar 2016
Eastown vet is terrible. All they care about is your money. Everything is overpriced and I have never felt like the staff care about my animals. They pre charge for samples and then never get back to ...
Eastown vet is terrible. All they care about is your money. Everything is overpriced and I have never felt like the staff care about my animals. They pre charge for samples and then never get back to you. They have never called to check up on my animals. And I was consistently charged $80-$100 more at Eastown vet clinic than other veterinarians for the same service/meds. And they ALWAYS "recommend" every single test there is, no matter what they think is wrong with your pet, just to get more money. My cat had chronic diarrhea and a fever and was very sick. I went in and they charged me $300+ for tests and then told me they didn't know what was wrong and sent us home. I went to Plymouth Road Animal Clinic the next day and they gave her antibiotics (and free dewormer and flea meds!) and she was better in a couple days. And the entire process and medicine cost less than JUST Eastowns visit fee.
Teresa L.
11 Mar 2016
Very helpful and knowledgeable staff. This is my first time here and I really feel comfortable with bringing my cat here!
Liz B.
7 Mar 2016
If your dog needs grooming, I would recommend this place. If you like hearing women talk to your dog in high frequencies, I would recommend this place.But if your dog needs special medical attention f...
If your dog needs grooming, I would recommend this place. If you like hearing women talk to your dog in high frequencies, I would recommend this place.But if your dog needs special medical attention for ANY reason (ear infection/tumor/UTI/arthritis etc.), be warned. I can't say too much because I cannot prove anything....but be warned.I had a positive experience with the veterinary professionals at BluePearl. Try them.
Tori L.
17 Feb 2016
My dog hates going to the vet but they tried very hard to make him feel comfortable and safe.
Katrina Ruiz
11 Dec 2015
The service my yellow lab received at East town vet was good. I was happy with the doctors and the assistants. They were friendly and attentive. I recently adopted a new toy breed dog who refused to e...
The service my yellow lab received at East town vet was good. I was happy with the doctors and the assistants. They were friendly and attentive. I recently adopted a new toy breed dog who refused to eat the food I was feeding to my lab. Since I don't know much about small dogs, I called East town vet for the advise. The receptionist refused to help me, saying that I needed to address all the issues at the appointment, even though I told her that I just adopted the dog that day and needed a quick phone advise. I understand that you, folks need to make money, but common, wouldn't it be nice to help established clients out by a quick phone advise??? It was very upsetting. I hung up and called Cascade Animal Hospital, and they helped me out without any problems. Definitely will be taking both of my dogs to them from now on.
Sinead McCurdy
20 May 2015
I just brought my cat Sox here for the first time. It was possibly the best experience I have ever had at a veterinarian clinic. The staff was all super friendly and very welcoming. I had my concerns ...
I just brought my cat Sox here for the first time. It was possibly the best experience I have ever had at a veterinarian clinic. The staff was all super friendly and very welcoming. I had my concerns about prices and that was no problem, they quoted me a price over the phone and it was just about dead on, they were very understanding with my budget... Thank you guys so much for this awesome experience. I will definitely be a returning customer for life.
Kerry G.
23 Jan 2015
After having problems with overcharging and needless extras at other vets we gave Eastown Vet Clinic a try. We are so glad we did. They are wonderful with our dogs and we always know what we are gett...
After having problems with overcharging and needless extras at other vets we gave Eastown Vet Clinic a try. We are so glad we did. They are wonderful with our dogs and we always know what we are getting charged for. Their rates are good, and they are flexible on appointments. I will come here first as long as I live in Grand Rapids!
brokenguitat1234
20 Sep 2012
The staff were very friendly & knowledgable. However - I brought my cat in for some dental issues. They informed me his care would be between $900 & $1,540 and they would not know until he was under a...
The staff were very friendly & knowledgable. However - I brought my cat in for some dental issues. They informed me his care would be between $900 & $1,540 and they would not know until he was under anesthetic exactly what needed to be done. I couldn't believe the cost and asked if I could put half down & make payments every two weeks. They said no. Luckily my mom suggested we get a second opinion. A vet clinic in Byron Center is doing ALL the work for $180. They also gave my pet a shot for pain when I brought him in for a consult. You do the math ! Very unhappy my local vet would be ripping people off this bad...
grlabradoodle
30 May 2012
There is no where better than Eastown Veterinary Clinic. The staff is as friendly as they come. They are always willing to help you no matter the circumstances. My dog has spent a lot of her puppy hoo...
There is no where better than Eastown Veterinary Clinic. The staff is as friendly as they come. They are always willing to help you no matter the circumstances. My dog has spent a lot of her puppy hood visiting them and I have never once had a bad experience. Dr. Happel is very knowledgeable and extremely friendly. I would recommend this veterinary to anyone!! I just absolutely love Eastown Veterinary Clinic!!!
h.e.r.d
24 May 2012
I would like to thank Dr. Happel and the staff at Eastown Veterinary Clinic for the amazing veterinary care they provide to my personal cats/dogs and rescue/foster pups. They are extremely knowledgeab...
I would like to thank Dr. Happel and the staff at Eastown Veterinary Clinic for the amazing veterinary care they provide to my personal cats/dogs and rescue/foster pups. They are extremely knowledgeable regarding preventative and diagnostic veterinary medicine. I have experienced veterinary care in 3 others states; my animals have received the best care from Eastown Veterinary Clinic. I am an extremely particular cat/dog owner and want answers to all my questions. Dr. Happel is amazing at applying her scientific knowledge. I have friends who travel 1.75 hours for veterinary care at Eastown Veterinary Clinic. Love Eastown Veterinary Clinic!! Thomas G.
pamela.goderski
23 May 2012
Dr. Happel and all of the staff are wonderful. We have been with them from the very beginning. They are friendly, knowledgeable, innovative, and state-of-the art. There is on-line management of our pe...
Dr. Happel and all of the staff are wonderful. We have been with them from the very beginning. They are friendly, knowledgeable, innovative, and state-of-the art. There is on-line management of our pets and we even got a Birthday card for the puppy! We are so happy to have a top-knotch vet in our neighborhood. We often just stop by on our walks to say hello and get a treat. I encourage everyone with a pet in the area to check them out!
kerismith
28 Mar 2012
Front desk girl seemed uninterested and incompetent, the vet here did not seem caring at all, just seemed cold and interested in the money. It was very, very expensive and impersonal. I would never tr...
Front desk girl seemed uninterested and incompetent, the vet here did not seem caring at all, just seemed cold and interested in the money. It was very, very expensive and impersonal. I would never trust my pets care in their hands, look elsewhere!
erb22418
13 Dec 2011
This was a horrible experience. I decided to take my year old boxer here for his yearly exam because it was so close and convenient. I went in with high expectations being that it is a new business in...
This was a horrible experience. I decided to take my year old boxer here for his yearly exam because it was so close and convenient. I went in with high expectations being that it is a new business in Easttown. Though the staff we friendly, I felt as though I was being sold to. They just kept saying all of these vaccines and things that my dog "needed" if I wanted to get them. They left the decisions up to me and didn't further explain why he needed them other than handing me a brochure about the vaccine. My dog also had to little lumps on his stomach that we needed to get checked out. After looking at them and testing them with a needle all the vet said is that they will go away with no explanation of what it even was, and of course this examination of the lumps cost me around $70. A co worker of mine also had a similar experience with Dr. Happel, she has an older dog and needed some antibiotics for an infection on her face. She was told that the antibiotics would cost $150! After going to another vet in Grand Rapids to get a second opinion she go the same medicine for free!!! I feel that they are taking advantage of people and how much we love our pets. They are looking to make money not to help the animals, or their owners. I would NOT recommend going here!!!
d.wells
11 Oct 2011
Greetings,I hate to give a low rating to Ea Veterinary Clinic but my overall experience there was unsatisfactory. 1. I was not greeted or acknowledge by the receptionist the 5 - 10 minutes I was in th...
Greetings,I hate to give a low rating to Ea Veterinary Clinic but my overall experience there was unsatisfactory. 1. I was not greeted or acknowledge by the receptionist the 5 - 10 minutes I was in the waiting area. I understand the receptionist was on the phone regarding the computer system but the conversation was casual and a quick " I'll be with you in a second" would of been an appropriate gesture. I was eventually greeted by a young lady who was very friendly but still was not acknowledged by the receptionist. 2. I originally stopped in to Eastown Vet to purchase heart worm/flea medication for my dog. I just moved to GR from out of state, so I do not have a vet. I had been purchasing the meds through another clinic on the East side of the state with no problems, I simply show the clinic proof of vaccinations/heart worm test results and buy the meds. Eastown informed me that I would have to bring my dog in for a $45.00 office visit to purchase the med. 3. There was not a single patient in the clinic. My husband and I use to own a small business so I fully support local businesses. First impressions are a must! Nickel and diming your customers is distasteful. D.Wells
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FAQs
Where is Eastown Veterinary Clinic located?
Eastown Veterinary Clinic is located at 1350 Lake Dr SE, NULL, Grand Rapids,NULL 49506. It's easily accessible to pet owners in the Grand Rapids area and surrounding communities.
What time does Eastown Veterinary Clinic open and close each day?
Eastown Veterinary Clinic is open Monday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. They are closed on Saturdays. They are closed on Sundays.
How can I book an appointment at Eastown Veterinary Clinic?
You can book an appointment online with Eastown Veterinary Clinic via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Eastown Veterinary Clinic offer?
Eastown Veterinary Clinic in Grand Rapids offers a range of veterinary services, including Dental, Microchipping, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Eastown Veterinary Clinic offer pet dental care?
Absolutely. Eastown Veterinary Clinic offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Eastown Veterinary Clinic?
Eastown Veterinary Clinic provides spaying and neutering services for pets. Their veterinary team in Grand Rapids has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Eastown Veterinary Clinic microchip my pet?
Yes, Eastown Veterinary Clinic offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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