This place doesn't charge me an arm and a leg for each visit. Each staff treat my cat like their own and Dr. Smith is the greatest. She is such a passionate Doctor who cares and loves all cats and dogs!! Read Less

Every single person here is more than just a person collecting a paycheck; they are people who love what they do and have passion for doing it. I brought them a four week old rescue kitten with suspected hydrocephalus and an unsuspected chance at survival and they have been doing everything in their power to make sure he gets a fighting chance. When you walk into this vet clinic, you are walking into more than just a clinic, you are walking into a home filled with people who care about your furry family members (almost (; ) as much as you do. Read Less

I've adopted all 3 cats from Safe Harbor and they continue to care for each of them. They provided the best vet experience I've ever had. I also take my dog here, he is a very hyper skittish dog and they make special accommodations for him so he's not so scared to be there. I've never been to a Vets office as friendly as Safe Harbor. They understand that these aren't just pets, but they treat each one as a fur baby and that means the world to me. Thanks you Safe Harbor for everything you do for Autumn, Resses, Harley and Tommy.. Read Less

Although my initial impression of the staff, was of caring people, my opinion of the business changed drastically after the following events: My daughter went there to adopt a special needs cat from them, as an emotional support pet, to help the cat as well as help her with her own anxiety. The 1st day we went, she met the cat and he responded beautifully to her. At that time, we were told that the adoption was between her and one other party. Later that same night, the staff called my daughter to tell her she was chosen to be the one who gets to adopt the cat. Over the next two weeks, my daughter met the staff of the clinic, the Dr who’d originally rescued the cat, and even the landlord of the building that the clinic resides in. It was apparent that everyone loved the cat very much and wanted him to go to a good and quiet home. Multiple people confirmed that my daughter was to be the “new mommy.” After my daughter had received the confirmation that she was going to be able to adopt the cat, after he had one more medical procedure, she paid the $180 licensing fee for the Emotional Support Pet License. After two weeks, of driving over an hour round trip, multiple times, and buying things for the cat, the landlord of the building, where the clinic is located, decided that she wanted to keep the cat, and so the clinic decided to give it to her, without any consideration to my daughter and the bond she had built with her visits. Furthermore, the landlord of the building, had the gall to tell my daughter that she was a “Christian woman” and had “prayed on this.” What this woman said and did was, in my opinion very selfish, and not very Christian... taking the cat away, after confirming herself, that my daughter was to be the new owner, is not caring Christian behavior. Since the clinic staff, including that same landlord, had already confirmed my daughter was to be the new owner, my daughter went through with paying for the licensing. I think the business has extremely poor ethics to lead a young woman with anxiety issues on, promise her the adoption, then from one day to the next let someone who had previously said she could NOT take the cat, just decide to take it anyway. The clinic even went so far as to delete the FB ratings when my daughter, her family and friends were outraged. They show a 100% 5 star rating on their site, but none of the reviews we have written are showing up. What they have done is unconscionable and unethical... then to delete the ratings, to make themselves look better, is despicable! Read Less

Dr. Smith is simply the best! For the past 12 years, she has shown care and personal affection for my Aussie pup 'Asia' and each examination is thorough, precise and satisfying. Dr. Smith is extremely dedicated and works very hard to be the best...and she most certainly is! I'm a senior and have had dogs as roommates and best friends all my life. That means just as many vets over those years as well. None have come close to the detailed and caring attention of Dr. Smith and the staff at Safe Harbor. When I mention to Asia "we're going to the Doctor" she runs to the door with glee. She LOVES going there! If you're reading these reviews to make a decision on a new vet for your pet, no need to look further. Make an appointment and go. You won't regret it. I sleep better at night knowing that my 'furry best friend' is getting the absolute best care available here in Grand Rapids. Thank you, Doc! Read Less

I cannot say enough good things about Safe Harbor. I feel that I, and my animals, are more like family than clients to all the wonderful people there. In everything from annual checkups and vaccinations to a pet's final moments the entire staff have always been the absolute best. Read Less

Loved my experience at Safe Harbor!!! I am new to the area and found Safe Harbor online. They treated my pup so well!!!! Harley will not be afraid to go back despite his nasty ear infection they treated and testing of an odd growth he had. I could not be happier with any aspect of my visit. If you're looking for a new veterinarian, Dr. Smith and her team at Safe Harbor is an Excellent Choice!!! Read Less

A very warm and caring yet professional atmosphere. Dr Smith is extremely knowledgeable and has provided many insights as to the care of our pets over the years. Appointments are not rushed and all concerns are addressed. A much more relaxed experience for pet owners and our pets. Read Less

I want to say this vet office is hands down the best office I have been to! They have treated my pitty Isis like she was their own! And when I call and ask questions regarding my dog Rhonda and Alexis have been so awesome getting back to me as soon as they have answers! Read Less

My boyfriend and I rescued a cat from this veterinary hospital a couple of weeks ago. She came from an unfortunate situation and was fixed up and resocialized by this hospital. Since we brought her home she has done amazing! I honestly cannot even believe what a horrible situation she came from due to the amazing care she received at the hospital. Thank you for everything you do Safe Harbor! Read Less

Absolutely the BEST office I have ever been to! Kind, helpful staff. Knowledgeable and compassionate. I've been to a number of vets during the years with all my animals and all my moves, and this is the best I've encountered. Thank you Dr. Smith and staff! Read Less

Love, Love, Love all the wonderful staff. They walked us thru a tough journey last year with our beloved Katy dog who died of cancer, and have been amazing with love, support, and tools for our other dog Cooper, and our newest dog Callie. We love you Safe Harbor! Thanks for treating us like family!!! Read Less

Our 8-week-old Newfie had her second visit today. Kona loves Safe Harbor! She's showered with treats and attention from all of the staff, and we are incredibly grateful for Dr. Smith's knowledge, patience, and advice for puppy training. It's clear that the staff at Safe Harbor are both knowledgable and passionate. I would recommend it for everyone! Read Less