I love Haslett Animal Hospital! I had been taking my cat there ever since moving to East Lansing 10 years ago. The cost isn't cheap, but similar to what you'd expect for any vet visit. I never got the... Read More
I love Haslett Animal Hospital! I had been taking my cat there ever since moving to East Lansing 10 years ago. The cost isn't cheap, but similar to what you'd expect for any vet visit. I never got the feeling that they were over-vaccinating her like at other vets, and they don't push products on you that may not be necessary (many other vets would push year-round flea meds for an indoor cat with no other pets, and make you feel guilty if you don't comply). They're very realistic - I asked one of the doctors what kind of food they recommended (my cat had been on cheap Whiskas for over half her life when I was young and living at home, but I wanted to feed her what would keep her healthiest when I moved out) and expected to get a schpiel on Science Diet. The Dr said that she fed her pets store-brand food and they were all completely healthy, so no need to spend $30 on bags of food if they're doing well.When my cat developed kidney failure at about 17 years old, Dr. Wyatt called me personally and left a detailed message with her blood results, asking me to call her back if I had any questions. After that my cat had regular visits to track her illness. I only saw Dr. Wagner once - she suggested that I put my cat down as she was getting so old and kidney failure has no cure, which really upset me as she otherwise seemed fine. I have friends who have seen Dr. Wagner and loved her, so it was probably just me being emotional. When I made the decision to give my cat fluids at home, all of the staff were very helpful in showing me how to administer. My favorite however is Dr. Burmeister - I was glad that when the unfortunate time came two years later and I rushed my cat in, they let me in right away and it was Dr. Burmeister who saw her. She had to be put down immediately, but all of the staff were incredibly caring and helped me with cremation services. I was a mess and Dr. Burmeister told me to go home and they would bill me later, so I didn't have to cry in front of everyone in the waiting room. The next day the office had sent a small bouquet of flowers and a card to me at work, which I thought was incredibly thoughtful. I believe the only Dr. I haven't seen here is Dr. Harris, which is odd since he's the owner, but I'm happy with Dr. Burmeister.I've also used HAH once before for boarding, and grooming for a dog. Both services went well, the groomer was awesome and brought my dog out to explain how everything went. I'm sure I could have boarded somewhere cheaper, but I doubt the service would have been as good, and I like knowing there's vet staff on hand.There was only one time where I had to wait for an appointment, I was sitting in the lobby for over an hour before being taken to a room. It was a late afternoon appointment, and the receptionist offered to rebook me but I declined. Looking back I probably should have, but since then I've made appointments for earlier in the day and never had to wait to get in a room. It's a beautiful, clean facility and I can't recommend it enough to people in the Haslett/Okemos/East Lansing area. Read Less