Seriously the best vet in town. Our dog loves everyone there. Everyone is very kind and thoughtful. We recently had to euthinize our ferret at another facility but Crossroads still sent us a sympathy card that we appreciate. Read Less

I've been using Crossroads Animal Hospital for the past 8 years and I would never go anywhere else. I have 2 dogs and they love the staff because they are so wonderful with them. They remember you when you call and they make you feel like you are part of their family. And now with their expansion they are able to provide my dogs with even more services. I don't ever need to go anywhere else. I recommend crossroads to everyone! Read Less

Crossroads' staff are truly caring and committed to the very best care for my five dogs. I tried other vets when I moved to Jackson and was disappointed. But Crossroads has met my every expectation, and the staff are terrific to work with. They take the time to explain things clearly, are open to meeting all my requirements, and clearly have the best interest of my dogs as their priority. Read Less

This is the BEST vet office ever. Everyone was extremely caring and knowledgeable. So kind to my 82 lb. pure muscle dog (who is a big baby) even tho it took 4 people to hold him while the Dr did her thing, they did so without even being phased. I had an emergency and was very happy with the cost. I will never go anywhere else again. Read Less

Amazing facility and care. Love Dr. B she is wonderful with my puppy and my dad's dog. Very good with cats too. Wouldn't want to switch to another get and always recommend to friends unsatisfied with their vet. Extremely affordable high quality care! Read Less

Nothing but good things to say about the entire Crossroads team. When another local vet was pushing me to have expensive surgery done to correct my Great Danes ear problem, Dr. B ran simple a simple culture and was able to solve the issue with drops in a matter of weeks! They are caring, knowledgeable and incredibly thorough. My father was a veterinarian for 50 years which giving me a unique perspective on pet care. Crossroads is the only veterinary hospital I will trust with the treatment of my animals. Read Less

Great hospital for your pets, in fact I have an appointment this afternoon for my cat. Every body is great there, my only criticism, is that they sometimes overbook, and I have had to wait at least 30 minuets past my appointment time. Other than that, they are what you expect, and you get. The appointment for my cat, I called yesterday, and they got me in that quickly. I been going there, for the last 8 years. Read Less

They are thorough, and very caring. Choosing a veterinarian is like choosing a pediatrician. You want to make sure they have the best interest of the patient in mind. At Crossroads, they truly do keep the pet's best interest in mind. I trust them with my fur babies, and they are very sweet to them, too. Read Less

This office is great! All staff members are friendly and always greet us and our pup when we come in! Dr. B is very caring, compassionate, knowledgeable and kind! You can really see her love for animals the second she walks through the door! With us being new to the area, we weren't sure what vet to take our new puppy to, but I am very pleased with our decision to take Kimber to CrossRoads:) Read Less

Very impressed with level of care given to my dogs. Never have to wait, as they schedule appointments in a timely manner. I would recommend Crossroads to anyone who is looking for a caring vet to take your animals to. Read Less

We have taken our pets to Crossroads for about ten years now. They have always accommodated us weather it was fitting us in when we had an emergency situation, or taken a call when we were out of town to help give advice of what to do to care for our Black Labs. When one of our Black labs (Jake) came down with bone cancer and then broke his leg we were facing with a very difficult decision, taken in consideration his life history of TPLO surgery in both back legs, and a mast cell tumor being removed. We felt it was best for us to say goodbye to our boy Jake. Thanks to Dr. Beth Bouverette and Tech Jinnie for answering all our questions, and compassion, while making this a peaceful memory of our boy Jake. Thanks to all the staff at Crossroads Animal Hospital for your continued compassion for our family pets!!! Read Less

They took my cat in last minute when my vet wouldn't because they were closing. Never been there before and I was very pleased. I switched to crossroads after my vet denied to wait 10 extra minutes for my travel. In the end my cat had a very serious abcess removed and if I waited she might have died. I was very happy with three last minute emergency service and it didn't cost a arm and leg either. Read Less

Dr Howe and the staff of Crossroads animal hospital are the most kind and caring I have ever encountered. Their communication with their clients is excellent. I highly recommend them to all for the care of their fur babies. Read Less

This is our new vet and I can't say enough about our wonder experience. Crossroad s was recommended by a friend who that also sings their praises. They were kind,professional and their business model that puts pets and families first is outstanding. It's a great feeling to know they are their for our special pet. Thanks to the whole staff. Read Less

Just had our 12 year old Golden "Cassie" put down by Dr W. and a tech. We can't thank them enough for coming to our home in the middle of a busy Monday to take care our furry family member. Cassie was in a great deal of pain and was suffering. Dr W and the tech where sympathetic and understanding. They where gentle and caring throughout the entire procedure. Crossroads is without a doubt the best Vet Hospital around and I would highly recommend them to anyone seeking care for a pet. Read Less

I absolutely love this clinic. They were amazing to me when I lost my dog to parvo. They went above & beyond to make sure they did everything they could to make him comfortable & me also. I'd never take my animals to anyone else! Read Less

We've never had to put down a family pet. Last night at the last minute we had to make that heart wrenching decision. The staff was so nice and compassionate. They talked us thru it all. They listened to our stories of our beloved dog. They understood we couldn't move him,and they came to us. I will forever highly recommend them! Thank you guys for everything you did for our family. Read Less

This is the best vet office I've ever been to!!! I have taken both of my bearded dragons there and their staff and exotic pet veterinarian is the best. They went over and beyond with their customer service and they love my reptiles..most people are squeamish with them. Not them! I feel their prices are very fair, it doesn't stink, they're very clean and friendly!! Thank you Crossroads, I will definitely stick to this place for my pets :) Read Less

Always friendly and professional. Not sure how as busy as they are but they always find time for questions and when we have an appointment we always feel like the only ones in the building. My wife and I do not have children so our dog and cats are our "Kids" which makes Dr. B our Family Doctor I guess. Sure hope she stays in Jackson for a very long time. Read Less

They are amazing!! Took great care of our Buddy for 14 years and when it came time for him to go they were top notch, took care of everything for us and even sent us a very nice card in the mail. Once we get a new puppy we will be heading back for them to care for him also!! Thank you all so much!! Read Less

Excellent excellent service they love my dogs and treat them like if they were theirs. One of my dogs has been really sick and they have been on top of his care and follow ups .. And best part of it is that I get chocolates and they get treats .. Great service for not so pricey care Read Less

Amazing! My cats hate the vet and find hiding places everywhere. The vet came in and sat on the ground with them so they were comfortable. I have never had a vet that was so knowledgeable and so caring about my babies. I will absolutely be going here from now on- I had a wonderful experience! As an add-on, I had to bring my cat in for an emergency after hours and not only did Dr. B get a consult done via pictures sent within 4 hours (which to me is amazing since I work in the medical field) but she also texted me at 11:00 that night to make sure my boy was ok and to let me know what they said. Just a beyond incredible staff! Plus whenever I call or come in they remember everything! It is like a giant family and I am so happy to be a part of it! Read Less

Dr. Bouverette and the rest of the staff at Crossroads are the best! You can tell they really love all of the pets that come through there. They are very thorough with their exams and do great with communicating and helping you understand what's going on,  concerning your pet. I wouldn't hesitate recommending them to my friends and family. They truly treat your pet as if it is one of their own. I've never had a long wait there, either, not even when I brought my dog in without calling first. (it was an emergency visit) Although they had a full schedule, they still fit us in, in a very reasonable amount of time. Pets are a part of the family, and at Crossroads, they treat you and your pet like family. They even call to check up and see how your pet is doing after a visit.  I can confidently recommend this veterinarian to anyone. I just can't say enough good things about Crossroads Animal Hospital. They are the best of the best! Read Less

This is our new vet, and they are really great.  We had very high expectations after coming from an excellent vet in a larger city, and Dr Bouverette has exceeded all of them.  She explained our choices with care and never pressured us to make any decision but did inform us of all the possible outcomes.  We truly could not be more pleased. Read Less