Wonderful experience with the Grand Rapids facility. They were very loving toward my new puppy and didn't rush through my appointment. Very knowledgeable of breeds and did not pressure me into spay/neuter. Also offered Wellness Payment Plan for puppy wellness visit for vaccinations and other medications. Easy application process and low pricing. Very friendly environment! Read Less

Today was my first experience with VCA ever. I went in with the free first exam coupon, got signed up for lots of great benefits. Because of the breed of my dog, the monthly puppy plan they have was a life saver. The whole staff was kind, kind, kind!! They not only handled us politely, but every other pet-parent we encountered was treated with respect. I’m excited to make this our official vet’s office. Read Less

They know their sugar gliders and are the most reasonably priced exotic vets I have found. Their facility is spacious and clean and their discharge summaries and instructions after surgery are the best I have ever received. Highly recommend them for your glider needs! Read Less

My cat adores the staff here and I feel very comfortable leaving him in their care. Everyone is very friendly and genuinely cares about how your pet is doing. I wouldn't hesitate to recommend them to anyone. Read Less

VCA Woodland will try and rip you off for every red cent they can. The office is very nice and so are the doctors, but you're going to pay big bucks for it. They were selling me on shot and vaccinations I didn't really need, and there was no apology for them being 20 minutes late in greeting us. Being in service myself I find this unacceptable. The office manager should learn a thing or two about how to handle upset customers because she has lost my business permanently.Read Less

I have been using VCA Woodland in GR since moving here two years ago. I've worked in veterinary medicine myself on and off over the last twenty years so I am perhaps more critical than some. While I've had wonderful experiences with all of the staff and veterinarians I've met thus far during multiple visits with 3 different pets, I'm especially impressed by Dr. Koelzer who has gone above and beyond on several occasions. During the fall of 2015, my wonderful elder lab was having increasing issues with GOLPP. In addition to reaching out to neuro and doing some research on her own, she later pointed me to a wonderful in-home euthanasia veterinarian who helped us say good bye peacefully at home with our other dog. We recently got a pup and have been in for routine vaccines. Because of the GOLPP with our last lab, I've been trying to research neuter time frames. Dr. K printed off several articles/studies for me that I could not access myself not being associated with a clinic anymore. I really appreciate the time she (and others) take to explain the latest and greatest. Also, the wellness packages are a steal of a deal! It's really nice to sign up for the year and know that all of the basics are covered. Lastly, I appreciate the relationship between Whiskers and VCA Woodland. When I was at the clinic last week, a pet came in from Whiskers who had been boarding but wasn't doing so well. I board at Whiskers so knowing that my established veterinarian is right next door is a real plus! When I have to leave my pets, I like to know that they will be well cared for. Read Less

Brought in my pet rats. They were able to help treat them for lice. They did charge me for seeing all three rats even though the vet never even looked at two of them. (The vet tech recorded weight to dose medication but that was it) They were nice and I will definitely use them again. Read Less

Our bunny is scared of being picked up, which makes it really hard to cut her nails. We brought her in here and asked to watch them do it, in hopes we could learn how to hold her better and make her more comfortable. They showed us exactly what to do, our little girl was happy and done in about 10 minutes. They were great and seemed to truly care about the animals. Would recommend, and will be back. Read Less

Needed to take my hedgehog to an exotic vet and the one here has her own hedgehog. She was extremely knowledgeable on hedgies and very helpful not only in examining our hedgehog, but also in suggesting appropriate changes for the animal's food and housing. Their facility is super clean atd comfortable and the waiting room was very spacious. Extremely friendly staff and they were all very caring of our animal. Read Less