I want to give this negative stars, unfortunately I cannot. These positive reviews are obviously from the older gentleman doctor who used to own this vet, he was professional and helped my cat numerou... Read More
I want to give this negative stars, unfortunately I cannot. These positive reviews are obviously from the older gentleman doctor who used to own this vet, he was professional and helped my cat numerous times.
Now this vet is owned by someone else, and I have never been treated so poorly. I have worked at a vet office in the past, I worked at a few of them, totaling 5 years experience and never have I seen a doctor be so unprofessional.
My mother came in with her dogs for shots, the nurse came in and explained her estimate and my mom was shocked, the nurse politely said "If you want to see if maybe somewhere else is cheaper, Its no problem". Yes, the nurse said it. My mom said "well can we just get one dog done today and I can come back when I get paid?" So nurse said, "Ill leave you for a moment to decide" and my mom just got her phone out of her purse and was dialing another vet just to double check some costs and NONE EVEN ANSWERED BEFORE THE DOCTOR HIT HER WITH THE DOOR! He came in yelling "EXCUSE ME EXCUSE ME! IF YOU ARE MAKING A APPT SOMEWHERE ELSE, YOU NEED TO GET OUT NOW!" I mean yelling, never have I seen a doctor act this way, and I worked at a hospital with 10 veterinary doctors. So, he goes to slam the door and my mother said "I was going to get one done" and he slams the door. We walked out shocked and that is not the lambertville vet we have known and used for the past 6 years.
As a professional doctor, he could have come in and explained the bill but he didnt! The nurse was the one who brought up seeing if somewhere else was cheaper and my mom was never once rude, she just literally was shocked at the bill, which she had good reason because we left and her $200 bill? we got the same things for $85 somewhere else. I am shocked still, I cant believe this doctor has come into our friendly lambertville and is acting so rude and unprofessional. I will never let them help my pets again, I think empathy is a very important skill this man needs to get a grip of. Read Less