This is not bad place to take the dogs. But just like anyone they are only human. They can and do make mistakes. But I'm a forgiving person. So make sure they get things right. Check them on any mistakes. Tell them you just want to make sure to double check them. Keep your eyes on your meds. And your fur babies. Read Less

I’ve had the same vet for 45 years until I unexpectedly moved to Lansing last year. Since I’ve been coming to Waverly Animal Hospital, they’re great! They explain things in simple terms and everyone is super friendly and helpful! Read Less

The staff are so friendly here. The building is a bit unusual. There are two entrance ramps that will take you to a common hallway that has two other doors, one for cats and one for dogs. It's self explanatory, just a bit different. The building itself is located on the East side of Waverly and South of Michigan Ave. Read Less

I cannot say enough great things about this hospital. We have been to multiple vets and boarding facilities and waverly is top notch professionalsm. We have had a disabled cat, our first dog, and our second dog. They handled putting our first dog dog with such grace and compassion. We will never take our animals anywhere else. Thanks for what you guys do ❤️ Read Less

We have been loyal customers of this place for many years, got our dog at 6 weeks and he's 6 yrs now and been coming here for all those yrs. We called begging for help for our dog who was said to have a stomach full of fluidsand blockage in his intestines. They absolutely refused to help with our baby unless pymt was made at the time of service. Is this how you treat loyal customers? There was NO COMPASSION AT ALL. Their only concern was their payment. Read Less

We had to put our cat down the other day and they were wonderful. They let me pick the time to come in and everyone we worked with was incredibly empathetic. I’m very grateful for the expedient and excellent care and attention we received. Read Less

We have seen multiple vets and have liked every one of them. Dr. Hubbard is especially great. Our dog has food allergies and thus gets ear infections frequently (when fed on the sly by small children). The practice always gets us in and treated quickly. Read Less

I have been taking my dogs to Waverly Animal Hospital for 26 years. While they are not perfect, they are better than most! I've visited other boarding facilities in the tri-county area and NO ONE provides better Deluxe accommodations for the price. Every request, suggestion or complaint is met with genuine concern and swift resolution. The medical care is good, the staff is caring, the owners are mindful and hardworking. In 26 years I have been fortunate to only have to have two of my dogs euthanized. I brought both to Waverly and they were compassionate and caring. You get what you pay for. I am grateful for Waverly Animal Hospital!! Read Less

We love Waverly Animal Clinic and won't take our dog to anyone else then Dr. Stuhler.  She loves our dog like it is her own and only has our pets best interests in mind.  Our dog has some health issues and Dr. Stuhler has done everything she can to make sure our dog has lived as long and happily as possible. Read Less

I brought my kitten there because she was constantly sick and dehydrated. They got me in right away to see a vet, who was kind and considerate. She then worked with my budget to run tests that seemed appropriate. When they found the problem, they took great care of my kitty through surgery and after. The vet kept me updated and continued to follow up to make sure she was doing well. I highly recommend to anyone looking for a wonderful animal hospital. Read Less

The staff were nice only to busy for 2 people behind desk for Thanksgiving holiday. A staff member misinformed a visitor who came to see my dog by being sent away. Had this person checked the file not just the computer the information could have been verified. Read Less

The staff here are super nice. We had an emergency situation with our weimaraner puppy. They took her right in and preformed a surgery that saved our puppies life. Sense then our puppy has been back to them for "Puppy Daycare" and I'll tell ya, she really loves going . The prices are responsible for her care.Read Less

Drove 2 hours one way to have my dogs infected teeth removed after my vet refused to removed them & only treated her with antibiotics & a good cleaning. I drove from Houghton Lake to Lansing to see Dr. Stuhler and I couldn't be happier with my experience! Jennifer (Dr. Stuhler) really loves her job & it shows! I will continue to drive 2 hours one way if I have to so we can continue to receive such great care Read Less

If I could rank this negatively, I would. One of the WORST veterinary hospitals I have ever encountered. Long story short, our family dog went in for a routine procedure that the operating vet completed messed up causing nearly three additional weeks of treatments that ultimately resulted in our dog being euthanized. The histoma that was removed during the procedure was indicated to us, by the hospital, as non-cancerous, however it turned out to be cancerous despite their reassurance. The hospital was negligent in ever following up with re-checking for cancer and was too distracted by their original screw-up on the surgery, which caused an infection and the death of paw tissues and pads, to follow up on the overarching issue. As mentioned, the negligence and failure of the vets to detect the cancer in due time resulted in our dog being put down. Again, one of the WORST veterinary hospitals I have encountered. For the sake of your pets, PLEASE reconsider visiting here - I would hate for another family to have to go through what my family went through with this operation. Read Less

Horrible boarding and grooming staff. Apparently a bunch of untrained idiots who have no idea how to handle animals as I believe their igonorange based negligence, and inability to read animals file boarders on abuse. Looking for incompetence and ignorance in the care and treatment of your animal at an outrageous price? This is your place!!! I will never pay to have my dogs abused there again. Good thing one of us read the chart, that's how I figured out this place is staffed by incompetence. Their only skill seems to be hiding their neglectful and near abusive tactics. Please do not subject your beloved pets to this place. Update after owners whiney response:"Bight?" Thank you for confirming your ignorance. Also....your staff member stating it was my fault because the file should have had a "will bite" sticker and I didn't inform them? Wow! The dog has never showed aggression in 7 years accept toward your "trained staff". Also...classy move getting on here and saying I hurt your poor feelings. A phone call to work out the problem would have gone alot further. But what can I expect from such incompetence? You should NOT be caring for animals. Read Less

Really pricey!! Quoted me a huge amount for boarding!! Then wanted me to provide them with all my Service Animals records. Was thinking about shots for my Dog? Almost double the going rate? And wanted to charge me for Dr. Office call on top? Just really pricey for all their services. Read Less

My kitty wasn't eating and was feeling lethargic. I decided to take her in because they were open longer than my other vet I usually go to. But they made me very happy. They were thorough and made sure she was ok. They treated her like their own. My kitty didn't like it there however because she just wanted to go home and sleep. But they gave her some medicine and she was okay! Read Less

I brought my dogs there and was told one price and when I got there the price increased by almost 50-70 per dog. Wanted to give my dogs shots they already have and what not. We are not made of money, and that was ridiculous. Do not go. They will nickel and dime you because all they care about is money. Hate businesses like that. Read Less

There are two types of animal hospitals. Ones like Abbott Road that have a home feel, and ones like Waverly Animal Hospital that feel like real hospitals. They offer everything from shots to boarding. I even found my second kitty there, they always have baby kittens in need of homes. Go here! I promise you will be happy. Read Less